Reviews of PB Tech New Plymouth. (Computer Store) in New Plymouth (Taranaki).

PB Tech New Plymouth

445 Reviews

198 Comments

Computer store

Computer store

Cell phone accessory store

Computer accessories store

Computer repair service

Electronic parts supplier

Electronics store

Mobile phone repair shop

70 Devon Street East, New Plymouth Central, New Plymouth 4310, New Zealand

Description

Information of PB Tech New Plymouth, Computer store in New Plymouth (Taranaki)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of PB Tech New Plymouth

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of PB Tech New Plymouth

S. S.

Love to shop at New Plymouth PB Tech! The staff members are knowledgeable and super helpful. Been to other IT stores, usually they will leave the decision to you and they are not really helpful when comes to the products recommendation. Save my time from browsing the gears. Kudos to PB Team!

V. H.

I live rurally so order a lot online. Always get the parcels within two working days. Excellent service and have never had an issue with wrong product or anything faulty. Love the store in New Plymouth too with friendly staff. Thank you for supplying what you do and across the country. Tino rawe!

s.

Customer service was pretty good, I've heard a few people complaining they're a bit hard to understand but PBTech isn't a general electronics store, it's a bit more advanced so it makes sense the employees are trained to help more tech savvy people looking to buy computer parts and equipment (If you don't like that, you could try going to NoelLeeming or The Warehouse). Prices can get a bit up there because they are one of the only computer stores in Taranaki, so you don't have many other places to go. They are building a new Jaycar in New Plymouth though.

C.

FABULOUS SERVICE. The Young lady behind the counter EDITH her name knew her stuff and were very pleased. Thankyou very much.

c. h.

Found the issue with my new pc and fixed it promptly. Very thorough. Had to wait a little for service sometimes.

E. M.

i buy all my pc parts from them. all there parts work perfectly and even the refurbished motherboard worked without problems.

P. F.

Staff was good and range of products too. Wish the shop was nicer looking without the wires everywhere though.

J. L.

Awesome tech and good product replacement and service Good staffing.

R. W.

Customer service outstanding. Making me feel that my custom was important not just to me but to the business overall. Most impressive was overnight delivery of a product that was ordered in the afternoon. The store well stocked, clean and seemed efficient and bright (natural & artificial lighting. And for the two stuffers, young and vibrant that know there stuff...

Y. M.

Very helpful staff, Accommodating, even the security guard was helpful by supplying me with a mask when I forgot mine

M. “. H.

Customer service was ok didn't really know what I was asking for wasn't exceptional service as one would expect service team seemed to be concerned about other things rather than my issue ok online was service was better

T. T.

What a pleasure to deal with PB Tech when I had a problem with my lap top. They were super helpful and made me feel confident they would deal with it. it was sorted quickly and there was no charge. I definitely recommend them.

B. S.

Staff are knowledgeable and always happy to help

B. E.

Helpful crew, price matched, no hazel

s. p.

The staff was really helpful in guiding me to the right product and could deliver the appropriate information rather than shooting in the dark. Seemed very professional and customer friendly with reliable products in stock unlike other giants which i have been disappointed by. Good stuff

C. R.

Ordered on line for collection in store, only took about 20 mins before it was ready to go, staff were friendly and helpful and didn't need to pay for parking as was in the shop barely 2 minutes. Click and collect makes the process so much quicker and also avoids the unplanned spend when you browse the rest of the shop.. ;)

D. M.

First time in here they were very helpful for what I was looking for

L. A.

Bought my first gaming pc from pb tech new plymouth, the gpu died within a week of owning it but pb tech ran a diagnostic and replaced the gpu quickly. I've since sold that pc and built my own gaming pc. I've bought multiple parts from pb tech, staff are friendly and helpful. Usually have the stock I need. Click and collect is great as well.

R. C.

Absolutely brilliant service. The attendant helped me source the right tech, and helped with testing it! Full stars for a great customer focused retailer.

A. J.

I hear a lot about employees trying to rip customers off, they're good, decent prices and good selection but it's good to know what you want and why otherwise you might leave with some wasted money and tech you didn't need or want.

V. M.

Staff are awesome. Very helpful.

J.

Great staff and very freindly. Nicely laid out shop full of gadgets and the lastest tech..

M. G.

Excellent service. The support guy is very knowledgeable and went the extra mile to give me info I needed.

t.

Takes a long time to get served , few staff on the shop floor

G. C.

Great shop and good service just what I need

j. g.

The staff, especially the young man with lots of tattoos and piercings, are fantastic. Very helpful, knowledgeable and make you feel welcome. Nothing is too much of a bother. The products bought there are good quality and the backup is great. Thank you PB Tech New Plymouth. X x

T. B.

Everytime I have been to PB tech in New Plymouth for gaming hardware they have never let me down. Even for work software. They have really gone above and beyond recently with coming through for us with a new xbox series X something that EB Games wasnt able or even willing to do was have a wait list for people. Yet not even a 150mtrs away is PB tech and they are willing to go that extra mile for their customers. EBGames lost a loyal customer. PB tech have gained a new loyal customer👌

J. S.

Impeccable service. These guys are very helpful, patient and efficient. They really know their stuff, and if they don't, they will find out for you.

m. b.

Excellent sales service and support service. Great people great toys. Oh to have more money, to buy more!

D. B. (.

Great place but sometimes have difficulty understanding some of the staff and vice versa on the phone. but don't let this put you off they will do their utmost to make you happy.

T. A. W.

Staff are friendly and super helpful. They also have a great range of products and knowledge.

H. S.

Customer service is good here, really helpful staff. if you face any issue with the product, they solve it immediately, I mean right away. I would definitely recommend my friends to buy any electronics from PB tech. Thank you PB tech staff for the service🙂

A. A.

Yeaah i guess it does the job, I have purchased 2 items there in my time. Products work perfect just could have more of a friendly/helpful approach when browsing the store but once i left and came back i had excellent service

B.

Friendly team, always happy too help, I def think they need a bigger store țhough to deal with the demands

A. E.

These guys are great!!! They know their stuff, friendly and pretty good prices as well. I was having issues with a product they sold me.... They took it back, tested it in-store and swapped it out for something that fixed all my issues and more!! I only wish they stocked more products - Such a small store considering the range PB have at other stores. My number one gadget place in New Plymouth. Thanks PB :)

K. A.

Had what i wanted. Good service.

G. W.

I love this Shop. Any issues and Josh sorts it all out. This guy is worth his weight in Coffee. Any shop would be lucky to have an incredible staff member like him. I will return!

T. A. v. d. H.

Staff very friendly. Store is very small and feels crowded. Not enough stock. Missing a lot of good Sony headphones and cameras of all brands.

A. C.

This little store has all your tech needs, the staff are willing to help and while not as big as the Auckland stores they are worthwhile look. There is always something on special and it is usually good value for money. I will stop in here again next time I am in the area.

J. R.

Very Good Service. I Ordered An Adapter, Was Couriered The Next Day.

G. W.

The guy was very knowledgeable and did the research to get the right answers. Unfortunately I am hard of hearing and he had a very deep acsent. Plus his tech savvy was way above mine, if I had one.

G. S.

Absolutely amazing staff. Very friendly, approchable, provide a good conversation, don't rip you off and get you exactly where you want to be. In the past couple weeks I've purchased two parts. I walked in, said I'm after your cheapest 240GB SSD and that's exactly what I got, with a price compairson in front of me. No mucking around or trying to sell me something expensive. Definitely my all time favorite shop in New Plymouth. It's so good to buy brand new parts at good prices while it being local. Definite recommendation 😉

D. B.

Great range of PC components and if they don't have it in stock, they can order it down from head office. Helpful customer service at the counter

P. v. K.

Good place for buying technology

M. B.

A good member of the sales team helped me find some Ethernet cables and a GPS unit for a laptop. He was polite and enthusiastic to serve me.

a. c.

Great friendly people and very helpful very good prices will definitely shop here again

J. L.

Helpful staff and good prices parking isn't so good best to use underground carpark Below the warehouse store in Courtney Street.

D. R.

I picked up a online order, which was a quick and simple process. I also brought something else while I was there, because it was a good price.

L. F.

Good location, had a large variety of items. Staff are good and prices are very reasonable and generally beat out Harvey and Noel. Would recommend. Will go again.

M. F.

Friendly staff always ready to help, just tell them what you need. They will not oversell or sell you something that is much more expensive that what you need.

b. h.

All around good prices and quality. Awsome customer service

M. L.

As always, good service and friendly staff. I asked a tall Asian girl a lot of questions and fortunately I got professional answers. Overall it was a great shopping experience.

T.

Nice, happy dude served us, was quick and efficient at locating the products we needed. I wish more shops were at the high standard pb tech seem to cultivate.

K. P. (.

Bought a prebuilt for an extremely good price and it has been working well, could of used more ram though. Although in the picture of the prebuilt it had an AIO as a CPU cooler but when I opened the box it just had a AMD fan cooler. Also bought a monitor, keyboard and headset from there as well as some smaller things which are all still going strong.

H. E.

The staff was very helpful and asked questions to identify our needs and provide the appropriate product at our price range.

C. H.

Great staff and very freindly. Nicely laid out shop full of gadgets.

N. N.

The best tech shop in town. Can choose click and collect from website too if its not available instore.

M.

This place is wonderful, very knowledgeable staff and helpful, wonderfully priced and a great range of products.

P. B.

Very great service. Helpful & efficient.

N. J.

Staff could be a bit more attentive and helpful to walking in customer than stocking up.

S.

Always had good and easy experinces with staff who know what they are talking about.

G. W.

Best place to get help with your cell phone fix. With friendly staff in the shop.

D. R.

I walked in the door. Was served straight away. Shown what I wanted worked and out the door again. Fast and efficient service. Thank you

P. C.

Very helpful and sharp prices with great product knowledge. Thankyou

C. C.

Love the staff they know their stuff and have helped me with several purchases. All very knowledgeable.

J. M.

Good selection of electronics in downtown New Plymouth. Knowledgeable staff as well.

S. L.

Great products, good prices and some great specials. Very helpful staff as well

C. G.

Great friendly staff who have only been open for nearly two years. Has just about everything you need. Good rates as well.

T. V.

The best customer service. Always willing to listen when I'm explaining something and always eager to help.

E. C.

good customer service. small shop but have lots of products. Price match are the best thing.

K. G.

Excellent as service and friendly staff to deal NB with and are very knowledgeable about there products.

S. R.

Quite a variety of technical gear and accessories, very helpful staff offering advice or assistance with finding or advising on different aspects of ones requirements in the electronic field

n.

Good helpful service. I was looking for a laptop. I may buy one from there.

K. F.

Great service. Very helpful. Got exactly what I was after.

K. O.

Great store. Donny Branch Manager was very helpful. Best Tech store in New Plymouth.

J. C.

Excellent customer service!

C.

Excellent place for all computing needs. What they dont have in stock they can get in. My main supplier for hardware.

J. P.

Great team here, good range of products and competitive prices. I've recently got my laptop repaired by their service team.

A.

I don't know it is because I'm not from new Zealand, but I had to pay more for a product than the price sign said. That is the reason because only 3 stars. But they all very friendly.

E. B.

Excellent service from the young lady that helped us!

s. g.

Love this store. Team is super cool and friendly. I would say this store is best in nz

D. H.

Helpful and knowledgeable staff. Recommend.

R. L.

Friendly & helpful staff, great prices on technology. Repeat customer

J. H.

Highly recommend PB Tech New Plymouth and the online web-store. Unbeatable pricing, massive range, helpful staff. AAA+++

W. I.

Very helpful and have a good knowledge of PC components

a.

Helpful staff and very knowledgeable. Helped me very much big time

M. s. A.

Has what u need

S. P.

Friendly Staff at the store but don't bother emailing them as they don't reply

T. R.

Staff were helpful and we were able to purchase what we needed

D. B.

Great customer service. No issue returning a faulty new mobile battery for a replacement.

T. S.

Brilliant service and support. Plus honest advice

P. F.

I wanted information on gaming phones and they seemed indifferent and without the knowledge I would expect from them

b.

Amazing place if you want to by anything like tech. There are phones, tablets, pc, tv, headphones, drones and much more.

R. D.

Very good cs. Reasonably priced components. Go here for all my pc needs.

J.

Staff are really knowledgeable.very helpful. You guys are great

A. T.

The man said 'are you alright?' I said I was.

R.

Have never had any problems with this store. I often browse here when I'm bored.

S. L.

I got great service from the team in New Plymouth and quick to respond to requests

M. S.

The service was great..

B. L.

Always great service here. The staff know their industry.

D. M.

Always great service and the best prices in town.

P. B.

Knowledgeable staff. brisk sellers. fast checkout. Out the Door. next please. Hurry up!

B. B.

What an awesome shop. Way better than shopping on the web site.

K. M.

Always helpful and know their products

A. L.

Excellent customer service for all my purchases

S.

Always helpful people

M. A.

All good. Service 2nd time round was great very helpful

N.

The best pc ever to get from them

L. J.

Helpful staff, and have a good range of products

J. U.

Aways friendly and helpful service

T. L.

Its great, friendly helpful staff.

L. S.

Very good prices and staff are normally very helpful.

I.

Low prices s looking at printers yesterday,they were $258,as opposed to $379 somewhere else,and $339 at Office max

N. H.

Good company. Ok store. Better variety online.

C. J.

awesome service and so so helpful

C. J. (.

Cool shop. Knowledgeable staff. Racing simulator was a lot of fun.

R. B.

Staff great, Roy really helpful!

r.

Web site said two items in stock yet staff unable to locate do ordered over internet instead

b. g.

Ok

T. C.

Not very helpful i will not buy another item from PBTech

c. b. (.

Not as good as Hamilton.. Lack of stock. Couldn't really understand the Chinese guy trying to sell me things

F. K.

Wicked service... Awesome product knowledge 🤟

S. T.

Efficient, helpful staff.

D. V.

Always helpful staff and knowledgeable as well

R. K.

Awesome experience guys !

J. C.

Great customer service and cheap items

D. B.

Helpful staff. Reasonable store for a town this size.

C. M.

Great customer service they go that extra mile

J. B.

Super fast click n collect

L. K.

Always good service great friendly staff

M.

nice place

C. L.

Very helpful

c.

Really good store bought heaps of them.

W. S. (.

Great store with reasonable prices on the latest tech.

S. G. R.

Want a good tech deal.. best place to go .!!

M.

Great staff always happy to help

P. H.

Good level of stock and helpful staff.

N. L.

No hassel returns, good service

M. E.

Great range of consumer electronics at great prices

B. V.

Great service, very helpful and cheerful.

J. S.

Well laid out store helpful staff

J. L.

Great service, snd competitive pricing.

D. L.

Good products, good specials and good one day specials

B. A.

Good selection of computer parts to build a pc

L. R.

Very helpful for techno phobes like me

R. M.

Had what we needed today

C.

Knowledgeable, that's a rarity these

S. f.

staff were helpful

A. Y.

Very helpful! Thanks so much!

K.

Staff are always very helpful

J. H.

Top service _friendly and helpful staff

F. M. S.

Latest tech, wide range of products

P. G.

Good customer service.

G. L.

Able to get my phone sorted out

H. C.

Very helpful staff.

D.

Friendly helpful staff

D. G.

Awesome staff.

N. D.

Very helpful , straight to the point 😎

M. G.

Awesome it support here

B. S.

Good and cheap gadgets and gizmos.

C. H.

The employees know what they are talking about

S.

Great service from friendly staff

D. L.

Handy location and helpful staff.

K. W.

Staff are always very helpful

G. R.

Heaps of gear for techies

L. N.

Friendly service from staff.

A.

Super helpful staff

r. w.

Web site said two items in stock yet staff unable to locate do ordered over internet instead

J.

Huge help! Thanks lads

I. S.

Low prices s looking at printers yesterday,they were $258,as opposed to $379 somewhere else,and $339 at Office max

S. U.

Great service from friendly staff

G.

Excellent service

T.

Great tech deals

A. R.

Super helpful staff

T. P.

Great tech deals

J. L.

Huge help! Thanks lads

E. T.

Very helpful staff

A. B.

Good shoo

D. O.

Great prices

M.

Computer stop and go

C. O.

Great deals

R.

Excellent products

p. n.

Good selection

C.

The place to for anything to do with computers

C. A.

cheapest prices in town

J. F.

Wonderful people!

s. q.

Great Prices

L. W.

Great service

C. C.

Good

S.

Has computers

A.

Has what I needed

J. F.

Excellent service.

C. B.

brought my daughter electric scooter. I like that they didn't try talk me into buying the more expensive model. Fast service, knowledgeable, love somewhere u can go and know nothing, then leave and be quite informed, thanks ,👌

A.

(Translated) Well equipped technical shop. (Original) Gut ausgestatteter Technikladen.

T.

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R.

J.

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