Reviews of Asset Property Inspections. (Construction Company) in Whangārei (Northland).

Asset Property Inspections

42 Reviews

9 Comments

Construction company

Home inspector

Building consultant

Service establishment

186 Bank Street, Regent, Whangārei 0112, New Zealand

Description

Information of Asset Property Inspections, Construction company in Whangārei (Northland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of Asset Property Inspections

Reviews of Asset Property Inspections

V. K.

I have found Asset Property Inspections topnotch with their prompt and professional service and would not hesitate in recommending them to family, friends and others. Communications were easy, reports comprehensive and worth every penny for peace of mind when looking to invest in a home, knowing that they are experts at viewing potential hidden issues that can be costly down the line. Thanks Simon, I really appreciated your time, effort and willingness to go the extra mile! Cheers

R. H.

I have used the services of Asset Property Inspections several times. I have always had prompt and professional service with sound advice and is well worth the investment. I highly recommend Asset Property Inspections and will definitely go back to them in future.

T.

Professional inspection as well as very responsive to all of my questions relating to the report. Very helpful with limited knowledge regarding the building code and able to easily break down the issues. Highly Recommend!

S. &. M. S.

Asset Property Inspections offered us a thorough and timely inspection service for a house we were evaluating for purchase. Simon's patient and sensible explanations of what was good, bad or indifferent about the house's condition, relative to its age, including what needed maintenance attention from a future owner, and what was to be expected in remediation of problems was all very helpful and clear. I would offer an unqualified recommendation for Asset Property Inspection on both price and quality, and I would certainly call on them again.

C. A.

Thank you so much to Simon and Becky for the fantastic service and communication. Simon ended up doing three pre-purchase inspections for me and his advice proved to be invaluable. I have finally bought a house and feel very confident of my purchase thanks to Simon. Each time I contacted the office the quick responses and fitting me in urgently was outstanding. I can't recommend them more highly.

K.

Highly recommend Asset Property Inspections and I’m very greatful for your professional help and advice. As a first home buyer I had a lot of questions which were all answered. We have been in our new home for four months now and couldn’t be happier knowing exactly what we have bought and how best to maintain it. We will definitely be using you again in the future. Thanks again

S. G.

As first home buyers we weren't sure what to expect with our inspection. Our inspector; Simon, was awesome! He was thorough, gave good advice on how to fix things and was honest on the condition of the house - Able to do the inspection well within our time frame and had the report to us the following business day. Would highly recommend!!!

B. F.

This is a difficult company to review. Initially I was very impressed with them. Asset Property Inspection in ran by husband and wife team Becky and Simon Watts. Becky runs the office, Simon conducts the inspections. Their pre-sales service was faultless. The inspection was carried out professionally and Simon took the time to go through his findings in detail. The detailed report arrived a few days later. However, once the inspection was over, the after sales service could have been better. It appears Simon had missed a few defects in the lounge. In 3 areas the floor boards were unsupported by the joists and when you walked over them they gave way slightly. I don't have an issue with this, we are all human and make mistakes. However, when I raised this with Becky initially she thought we were referring to a floor defect in the laundry that Simon had found. When I made it clear this was another floor defect he hadnt spotted she was keen to add it to the report without having Simon come out and take a look at it., telling me it was all the same issue. She would amend and resend the report. I said I wasn't happy with this which was met with resistance. I felt like I had paid my money, had their service and that was that. I then replied saying “ Ok, here's the thing. Simon missed the 'hole' in the floor in the lounge. What you have done is looked at our photos of the floor and our description of the fault and added it into the inspection report as if it were detected on the day of inspection. I understand he is unable to expose flooring invasively but he would be in a much better position to advise as to the extent of the problem than you and I are off-site. This is not the quality of service I expect from you especially having gone to the trouble of sourcing a company I believed were reliable and professional. Are you telling me this is the best you can do for us?” Finally Simon went back to the property to inspect in person. To be clear, I have no problem with Simon or the fact that he missed a something. We all make mistakes. What I find troubling is the effort i had to go to to get the fault reinspected. Any company that values its professional standard of customer service would never have passed this fault off without a reinspection. Also given the response from the owner it appears they are not welcome to constructive feedback either. Any business thats wants to continue to grow would be wise to remember the adage "its easier to keep existing customers than to find new ones". We paid $460 inc for a pre-purchase inspection that took about 3 hours to complete.

E. C.

These guys were amazing to deal with! We needed an inspection for a rental property we were purchasing in Whangarei and we live a few hours away so couldn't get there to check anything out. The team had fantastic communication throughout the inspection process and gave helpful tips and advice along the way. They made the process of purchasing our first rental property so much easier for us. Very highly recommended!

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