Reviews of Escape Masters Rotorua. (Copy Shop) in Rotorua (Bay of Plenty).

Escape Masters Rotorua

86 Reviews

10 Comments

Copy shop

Escape room center

366 Te Ngae Road, Lynmore, Rotorua 3010, New Zealand

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Information of Escape Masters Rotorua, Copy shop in Rotorua (Bay of Plenty)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of Escape Masters Rotorua

Reviews of Escape Masters Rotorua

e.

would highly recommend!!!! parking is easy/plenty of space we did the spy room was so much fun! solved the mystery just in time for the bomb not to go off. good for all ages, we had a 1year old, 10year old + mum and dad. team building great. staff very informative and very helpful..... tip- use the 3 hints its worth it

L. T.

We did the virtual version of the Ganster Chase escape room. We were a bit unsure how it was going to work and if it would be too tricky doing it virtually, but we soon got into it and had a great time. Sweta was our game master and she acted like our eyes and ears 'on the ground'. We were all on a Google Meet call and she held a phone/device camera and pointed it where we asked. She also looked under/at things we asked her to and when something had too much detail for us to see on screen she was able to load a copy of it into our 'bag of clues' in the customer portal. She did a great job and it was a lot of fun. Can't wait to be out of lockdown so we can do a real life Escape Room!

G. N.

We did the Toy Store game as a group of 4 (2 adults 2 kids younger than 10). We found the game quite challenging compared to another room elsewhere, but the staff were helpful and even helped us finish the game with some help.... It was an enjoyable experience

D. W.

Thoroughly enjoyed Toy Store. Just in timed it - if you count the room being reset as we cracked the last hurdle 😊. Great fun on a rainy day with two parents and a teenager. Teenager needed to read the lock codes.

E. M.

Played 2 games back to back and found them both to be enjoyable (Gangsters Chase and Zombie Invasion) on medium level with 2 people. Challenging but reasonable puzzles with a good mix of more traditional locks and newer technologies. Game masters were approachable. Rooms had a good atmosphere to them. Would recommend.

M. S.

***Edit*** Escape Masters apologised and gave a full refund off the room that didn't go as planned and have expressed that this will never happen again. Thank you 😊 My experience wasn't the worst but it definitely wasn't great. We were playing the zombie room and one of the very very key parts, the UV light was missing from the set up. This literally made us unable to move ahead in the game. We were stumped, kicking ourselves for failing an escape room 😅 left and walked out in shame to get to lay down of how to complete the room. We were told where the UV light should have been - in plain sight right in front of the gate, and it was not there. The staff member went and called the person who set up the room and then we were told "no one knows where the UV light is sorry" and that was the end. We started walking away feeling pretty stink and cheated and ended up turning around to see if we could get a refund or something. No staff member offered us anything until we came back to ask for a refund where the staff member finally said "I feel pretty bad, ill give you a discount if you wanted to play another room" which we appreciated and accepted but still had to pay for another person to play.. We played the serial killer room and finished it very quickly, was very simple and basic mechanisms. Nothing too flash about this place at all. ****ALSO! SAFETY ISSUE***** The SOS button during game play did not work. We pushed it when we dropped a key on the other side of the wall and needed to get that to move on. We tried to work past it, but realised that was important so we clicked the SOS button - literally a button for emergencies so we thought we would get a quick response right.. waited 5-10mins before I was like okay I think im just going to exit the room and ask her personally. She came in unlocked the door for us, then 10mins later she came in and was like oh your SOS just came through sorry. Glad there was not a medical emergency. Overall not great sorry. Usually love escape rooms, Wellington Escape Masters is very good though!

C.

Brilliant escape rooms! We did the Toy Store on medium as we had 2 kids, and we got the room record at 44.13 minutes! You get a team photo and it goes on their FB page. Well thought out rooms, with your standard 3 clues if you need them, easy to leave should there be an emergency, and the staff know their stuff. Really recommend if you're passing through Rotorua. It's in the middle of a massive arcade centre called Motion.

R.

It was pretty fun me and my brother cracked them all, just wished that when the button was pressed for help that the assistant would come a bit faster otherwise it was really cool can’t wait for more to come out :)

K. B.

My husband and I had a super fun experience solving the puzzles, looking for clues, and trying to escape before the clock ran out. Highly recommended, and a great group activity!! The games are all very creatively made and the set-up is brilliant!

J. S.

Amazing escape room challenge - we didn't catch his name, but my enormous thanks goes to the gentleman who worked this evening and gave us the BEST experience possible. Went above and beyond late on a Friday night to set up our room, walked us through everything so fluently and helped us out when we ran out of clues. Biggest of thanks from TEAM FOUR DINKUMS

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