Reviews of Dr Dave Richards Dentist Auckland. (Dentist) in Auckland (Auckland).

Dr Dave Richards Dentist Auckland

121 Reviews

111 Comments

Dentist

Dentist

188 Saint Heliers Bay Road, St Heliers, Auckland 1071, New Zealand

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Information of Dr Dave Richards Dentist Auckland, Dentist in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Reviews of Dr Dave Richards Dentist Auckland

M. S.

Dave and the Team are absolute legends! If I could give them 10 stars I would! Friendly, professional and always willing to help. By far the best experience I've had at any dentist. I'll be recommending everyone to your practice in the future. Thanks for all the help and keep up the great work!

S. B.

By far the best dentist I've ever had the pleasure of seeing. I came across Natural smile by luck, it had been a while since I'd seen a dentist and while looking I received a flyer through the letterbox. Upon my first phone call everything went smooth. Firstly is the communication, always clear & honest. When I had my initial consult with Dave 2.5 years back I felt at ease with everything and never felt under pressure. One of my first appointments was having a crown. As it was my first ever crown I was very nervous but being able to get everything done in one day was amazing. Dave even has the machine in house that designs the new tooth(Crown) so being able to watch the process was very professional. Secondly Dave enabled me to pay weekly prior to the appointments which made it easier to afford. Lastly I thought it was a great addition to see before and after photos of each tooth to show the change. The experience & professionalism in this practice is nothing less than 5 star.

S. M.

I saw Ernie for two crowns and a filling. He was very caring and understanding. I was quite nervous after recently having had a bad experience with another dentist. Ernie's gentle mannerisms put me completely at ease. I won't hesitate at all to see Ernie again and would highly recommend him.

M. O.

Thanks Dave for the positive Dental experience. You and your team are very professional and efficient. I will be recommending your dental practice to friends and family.

B. D.

I was recommended to Natural Smile by a family member after asking around for a local friendly Dental Practice. Dr Dave and the team at Natural Smile have created a clinic with an unwavering level of care and put me at ease immediately. I was relieved to have Dr Dave set out a treatment plan for me to help prioritize the work I needed, balancing the costings associated with the work really helped me stay on top of what was a (dentist wise) neglected set of teeth. I have since had numerous procedures from fillings, hygienist cleaning to a root canal and the overall experience has been pretty much pain free and always with the end goal to preserve my teeth's lifespan and integrity. During the past two years covid pandemic, Natural Smiles professional communications and level of care has been as consistent and caring as its pre-covid care. I would recommend this dental practice and Dr Dave to anyone across Auckland.

P. L.

I was recommended to visit Natural Smile when I was having issues with a metal crown. Dr Dave and Lisa were wonderful throughout the whole procedure, talking me through each step of the process. I couldn't believe the difference in service between my initial crown procedure overseas and the replacement procedure. I was in and out with my new crown in under 2 hours and it matches the rest of my teeth perfectly. I highly recommend Natural Smile for all your dentistry needs.

S.

Dave and the team at Naturalsmile have a high level of professionalism and knowledge. I have dreaded the dentist in the past but it was pain free. Thanks again!

J. D.

I have been a patient of Dr Dave Richards for around six years now. I followed him from Pukekohe to St Heliers, where he opened his own private practice Natural Smile. He is a brilliant and extremely professional dentist. I have never really enjoyed the dentist until meeting Dave. He is diligent and goes over and above to ensure results. Eastmed also has a lovely team that follow up the next day to ensure you are managing any pain and offer support. I highly recommend Natural Smile Eastmed Dental.

N. S.

Dave and his team offer excellent service with a warm and welcoming environment. I had my first dental implants put in and found the whole experience to be painless and stress-free. Helpful explanation of what will be done updates along the way and gentle follow-up after each session. I recommend Dave's team highly and trust your experience will be similar to my own.

N.

Natural Smile has been nothing but fantastic from my first appointment. Genuine team who have care for their patients and results. Dr Ernie, Rebecca, Lisa and the rest of the team have always been so welcoming and caring. Highly recommend!

n. n.

I broke a crown while in quarantine in Auckland and had a small window of time to get it fixed before heading to the Bay of Islands. After researching and reading reviews I felt quite comfortable with this dentistry and made an appointment. Every step of the way, the process went smoothly from the check-in at the front desk to the making of a new crown in less than an hour. Dave was superb, explaining everything he was about to do and gave me a full review of what I should do for ongoing maintenance of my teeth. Would highly recommend to anyone whether for a crown or any other treatment and I don't make recommendations lightly.

G. E.

Dave, Stacey, Natasha, and Rebecca excel in customer service, professionalism, and care. My wife and I both needed to find a dentist for our routine check ups after relocating to NZ . Dave's team took great care of us. For my treatment Dave took the time to understand what my expectations were first, then provided great advice on the work that was required. In the end I needed to have a crown replaced which Dave took care of this week. Dave and his team throughout the journey have been able to keep great contact around appointments (in particular with the varying COVID alert levels - Dave even personally calling me when we had to move an appt), Rebecca was also caring and provided a great service. Dave has also integrated excellent equipment and technology into the clinical practice which along with his passion for dentistry I believe takes his customer along a great path towards the goals established. For me this included being aware of the options throughout the process in having the crown replaced, seeing the milling machine work to create the crown in the office, and being able to finish the appointment program with a great sense of confidence in the outcomes. Highly recommended and definitely a 5 star practice for anyone currently looking for dentist.

M. C.

I am so grateful to have found Natural Smile! From the moment that I walked in the door and every appointment after that I was welcomed by a warm and genuine team of people willing to go the extra mile to make sure I felt comfortable, understood each step of the process and walk out with happier teeth. I feel so much more informed than ever about the state and health of my teeth and much more motivated to keep looking after them. Going to the dentist has never been so easy, enjoyable and empowering. I finally feel like I have found a dental team that I can truly trust. Thanks Natural Smile, you are all amazing and I will definitely be back.

D. S.

Dave is the best dentist I have been to hands down. He genuinely cares about the long term health of your teeth and sets out careful plans for how to tackle any problems that come up. He never forces any judgement on you and always considers your opinion and circumstances. He makes excellent use of modern technologies to analyse and track the health of your teeth. He takes photos of before and after and keeps a thorough history to refer to when you come in. It is informative and makes you feel like you are always getting cared for. All the work he has done for me has been high quality and has lasted much longer than other dentistry I have had. Seriously great dentist.

A. P. M.

How many of us can say we look forward to going to the dentist? From the moment you arrive at Natural Smile I felt reassured by the friendly and professional attention given by Dave and his team. Communication is clear and the explanation of processes is a conversation. I was fascinated by the sculpting, baking and fitting of my first crown, and it was pain free! This is more than just high quality dentistry with the latest technology and training. They are just so good with people. The satisfaction that they take in the care and comfort of their patients is genuine. I felt almost sad when they said "See you in a year."

P. A.

I have had two crowns done here. Love the method, highly recommend it. Thanks to Dr Dave Richards (crown #3) and Dr Ernie Park (crown #4). Also had teeth very well cleaned by Rebecca Woledge. I would never go back to the old fashioned method. My first two crowns were done elsewhere and the process involved two weeks with a temporary crown and it was not nice. Natural smile has the latest and greatest technology which actually makes the process of getting a crown very manageable for wimps. :-) One appointment which includes decent coffee while the crown is created on site. Awesome.

B.

I recently switched dentists and cannot recommend Dave and the team highly enough. I'm someone who has never enjoyed visits to the dentist and past work on my teeth by a previous dentist was done poorly. Not only has Dave remedied these issues, they now look 10x better and I'm not terrified of dentists anymore! Have since recommended to friends and colleagues.

L. L.

I must admit that after the terror and pain of going through the dental clinic era during the 1950's where drills were treadle belt driven by the nurse who tore away half the tooth and there was no water cooling, no local anesthetic but were massive amalgam fillings ,who could blame me for being hesitant of ever going to a dentist again. Even now the smell of burning meths sends me into a cold clammy sweat. But after a number of years of neglect, broken fillings etc, I was forced to front up to my very founded fears and find a dentist. On recommendation I went to Natural Smile. After summoning up the courage, I hesitantly opened the door. First impressions were awesome; extremely modern, clean, and fresh. The staff were very friendly and engaging (the modern blokes magazines a bonus). And guess what? No smell of burning meths!! Then there's Dave. What a man! An action man in a white coat. His very easy professional manner would put anyone at ease. Dave explained exactly what needed to be done, and what the process involved. This modern surgery has all the up to date equipment you could imagine. I even think Dave knew my favourite music. Unlike 1958, no nurses in white dresses and red cardigans here. These excellent nurses are a part of Dave's professional team. During my appointment, Dave's attention to the smallest detail was evident, even to the point of carefully hand painting my new porcelain tooth so it exactly matched the others.....amazing!! Anyone can see that dentistry is more than a profession for Dave, it's an artform and a passion. You and your entire team are a credit to the dentistry profession Dave. Take a bow!! With your careful work I now have teeth I know will not break, they look amazing. Will I be back,? Most definitely!! Many thanks, Lindsay

L. B.

I've just returned from having several fillings done by Dave, and I honestly can't recommend him enough. His attention to detail is to be commended- my teeth have never looked this good (this is also down to Rebecca too- I've never had such a thorough teeth cleaning before). What makes Dave stand out is how gentle his procedures are. There's a reason why my husband and I call him "Dave the wizard"! I am not a fan of needles at all, but the injection scratch is so minimal and the anaesthetic barely stings- for this I'm immensely grateful. He will show you photos of before, during and after the treatment which is fascinating- and leaves you with zero doubt that it's absolutely worth the time, money and effort to go and have it done.

B. C.

Having had stellar dental treatment in California for decades, it was shocking to return to NZ and find things here so far behind the curve as I searched for a dental practice which would give me confidence of the same level of dental care. But, I found it! Dave at Natural Smile is fully equipped with the latest in dental technology, and the skill to use it with maximum efficiency. My first crown was installed, fitting perfectly and totally without pain, in a single 90 minute visit. My subsequent visits have been equally successful. I can't believe that I wake up on a Dentist Day without any apprehension at all, utterly confident of a great result rendered by Dave, and his assistant, Lisa. Rebecca, the hygienist at Natural Smile is also worthy of your time, I promise. It was a great day when I found Natural Smile.

M. W.

I would also like to highly recommend Dave and his team to anyone looking for a new dentist. As a nervous patient Dave really put me at ease and explained in details (with photos inside my mouth) of what he was planning to do. His people skills and professionalism are just what I was looking for. The work he has just done for me was top quality and hi-Tech which is how he runs his practice. Thanks again Dave & Team - this experience proves that switching from my old dentist to you was definitely the right choice.

C. O.

Needed to have my top wisdom teeth removed and Dave made it an easy experience. He was very reassuring and great at explaining the process. Felt no pain during the procedure and was back to my usual activities only hours after having the teeth removed. Dave was happy to answer any questions I had and I had a follow up call from the practise to see how I was doing. Would recommend Dave and his team to anyone looking for a new dentist!

B.

I have just had one of the best experiences I have ever encountered when consulting a dentist. Dave Richards has some of the very best dental equipment to produce such amazing results. An extraction and two new crowns have all been handled totally pain free. The amazing computer controlled brand new porcelain crowns are absolutely stunning and Dave included me in all the decision making. His expertise and enthusiasm in his new career was most relaxing and we in New Zealand are the better for it. Coupled with the friendly staff in Reception, at the Chair and in the Hygienist department made my visit memorable in a positive way.

M. W. J.

Dave and his team are fantastic and I am really happy with Dave's work on my teeth. I've waited 33 years to be able to smile properly again, and now I can...thanks to the Natural Smile team! Highly recommended, modern, friendly, professional and very helpful.

E. H.

Never thought I would say this, but having a crown here was a thoroughly enjoyable experience. Starting with free carparking and a warm welcome in the stylish Reception, ending just 90 minutes later following a clear, concise consultation and outline of treatment with Dave Richards and the onsite creation of the crown in a 'super-dooper'/'all singing, all dancing' machine. Completely stress and pain free, and a fantastic result which was excellent value for money. Huge thanks to the team.

A. M.

Dave and the team are great! Everyone is extremely friendly and communications with the team are clear and easy. The newly renovated clinic is extremely modern with all the technology, plus the addition of TV screens in the treatment rooms make your appointment relaxing and stress-free. Dave is a great dentist, making sure you understand each step of your treatment and getting the work done quickly and effectively. Highly recommend!

R. H.

I've visited Dave's practice a few times now after a recommendation from a friend in the dental profession. My experience at each visit has been absolutely first class. The practice is modern, the staff attentive and friendly and I believe that the work that Dave has untaken has been completed to the highest standard. I felt well informed and involved in the decision making for the treatment which I required and at no point felt rushed or pressured into going for a certain treatment - a criticism that I have had in the past at other dental practices. I would absolutely recommend EastMed Dental to anyone who wants to receive high quality dental care.

K. C.

I went to Dave after several years of avoiding dentists and so my teeth were not in great shape. The whole experience was one of professionalism and at no stage was I made to feel anything other than comfortable that I had come to the right place. I was given a number of options going forward and then given full support for the option that I had chosen. Dave took the time to explain every step in the process and even chose the right music for each procedure! I now have a smile I now have a much improved smile and do not have the concern about going to the dentist which kept me away.

S. L.

Dave is the best dentist. He makes me feel really comfortable with his professional and top quality care. I no longer fear going to the dentist as I know I am in the best hands with Dave and his super lovely and helpful team. I highly recommend Natural Smile EastMed!

A. M.

It had been a while since my last dentist appointment and it was an understatement to say I was nervous to go back. Dave and his whole team made me feel so comfortable from start to finish. We even managed to share a few laughs in between fillings! Dave is extremely caring, careful, thorough, knowledgeable and I experienced no pain in his chair. It’s almost a shame that the dentist is something you only need to go to once a year. I would highly recommend this dentist practice!

G. B.

Dave and the team at Natural Smile EastMed have been amazing. I was extremely anxious about going to the dentist based on bad previous experiences in the UK. However, the care and treatment I have received over the last 12 months has been excellent. The team have been extremely professional and caring. Thank you.

K. A.

Dr Dave and his team are fabulous. They are all friendly, positive, professional and caring. I highly recommend them. The team has provided me with the best dental experience I have had. Dr Dave and Rebecca the hygenist have made a huge positive impact to my oral health with a great plan tailored to my needs. I really appreciate their expertise and truly friendly and caring approach. They really are Awesome. Thank you.

R. P.

I highly recommend Dave and his team at Natural Smile eatMED Dental. I am a new patient and was thoroughly impressed by the technology and service I received. I needed a Crown and a few fillings replaced. The treatment plan was clearly explained to me with supporting photos and x-rays. I was nervous about getting a Crown but I needn’t have been. Dave is a true professional, I was in very safe hands, the procedure was painless, and the results are amazing.

D. S.

After years of not going to the dentist, and all because of a very bad experience! David and his team put my mind at ease straight away, very informative and gave me all options! The best hygienist experience I have every had! And Dave being an ex Para helped I must admit! Many thanks Dave and team! You have restored my faith in dentists once again!

S. V.

I absolutely love coming to this dentist since Dr Richards and Natural Smile have moved in! The staff are professional, friendly, welcoming and most importantly make you feel comfortable and at ease. The clinic has been completely revamped and has such a lovely atmosphere! I came here to get my front teeth reshaped after getting some orthodontist work done and I was quite nervous about trusting anyone with this (they are your front teeth after all!) However, Dr Richards did a beautiful job and I couldn't be happier and more confident with my smile! He uses high quality equipment and methods which give excellent and long-lasting results! Natural Smile is now my regular dentist and I would highly recommend them to everyone else in the area!

L. S.

I am so pleased my neighbour recommended Dr Dave and his team. I was so tired of travelling into my dentist in the CBD and I wanted to find a good local dentist. On my neighbours suggestion I made an appointment with Rebecca to have my teeth cleaned so I could check the place out. I was delighted with my clean and impressed by what I saw. I have since had teeth whitening which was brilliant and some crowns on my front teeth that look so natural I am absolutely delighted with them. Thank you for the great service.

M. M.

To be able to smile with confidence is the gift Dave and his team has given me. Dave has a friendly and approachable demeanor putting me at ease in the dental chair. He is very professional in his approach explaining the options, procedures and plan for my full mouth reconstruction with clarity. His dental expertise is supported by up to date equipment giving an excellent result. Without reservation I would highly recommend "Natural Smile" for any dental requirements. Michele M

M. J.

Dave, Lisa, Rebecca and Natasha have been great. They are all passionate about what they do and provide a very high level of service. They have all the latest technology and I have had my teeth (smile ) reshaped after many years of neglect. Its amazing how Dave and rebecca and lisa can change a whole lot of bent and crooked and worn away teeth and rebuild them into a straight line of white teeth at a very reasonable price and with minimal fuss and discomfort.. Very happy.

T. P.

Prior to meeting up with Dave, my dental experience had been many years of simply fixing a problem as I moved around NZ. When Dave set up Natural Smile, he offered a plan to sort out my mouth over time. Now completed. Instead of flashing a mouth full of uneven, filled teeth, I now have a fully restored set of brilliant gnashers. Thanks Dave for a great job.

A. B.

I feel very fortunate to have found Dave and his team. On my first visit work that needed to be done on my teeth was identified and prioritised and a clear treatment plan was developed. Throughout all treatments, Dave explained what he would be doing and his professional, caring approach and efficiency put me at ease. I have developed great confidence in him and have no hesitation recommending him to others. Judith B

A. B.

Would highly recommend Dave and the very professional Team at Natural Smile. Dave is informative and educating with every step of the process, he works to produce the best individual result for the client. The most simple, clean and pain-free Dentist appointments I have ever had. Keep up the good work!

J. A.

I don't often write reviews, but I highly recommend Dave as a dentist. He is both a very professional and personable. His work is very impressive as he utilizes the latest dental technology to get the best outcome for his patients. If you need a dentist, I would argue he is one of the best in Auckland.

V. v. R.

I have terrible anxiety with dentist. Dave & his team are very calm and caring. I’ve recently had a dental implant. Dave explained the procedure clearly step by step. In the past I would only go to the dentist when I was in pain. Now I’m booking my next visit after every appointment. I can’t thank Dave & his team enough. I truly have my smile back.

O. F.

Dave is very good at what he does and surely I've made the right decision to have Natural Smile as my dental clinic. I'm very happy with the results. Dave's confidence has reassured me that my dental care is in good hands. Awesome!

R. L.

It gives me great pleasure to highly recommend Dave and Rebecca at Natural Smile. They are very approachable, careful, knowledgeable and masters of their trade. I have full confidence that I am getting the best dental and hygiene care in Auckland. P.s. thrilled with my crowns! :)

e. B.

Best I have come across in over 30 years of visiting dentists. Always feared the dentist but Dave and his team are awesome, put me at ease and explained all procedures. I have had teeth extractions, root canals all pain and trouble free. Recently had a few crowns, no issues, fantastic work, this guy is the best. Don't fear the dentist any more. Ed Baranowski

T. H.

I found Dave and Rebecca through Google reviews. Their five star rating is well earned. Dave cleared out a bunch of old metal work and fixed some cracks forming around it. He replaced this with nice white fillings, explained that these new fillings would actually strengthen the teeth by bonding the remaining tooth together. He also added preventative fissure seals in a few spots and solved a bite problem that was wearing away the back of my incisors. I’m not scared of dentists but for those that are, you may rest assured, there was no pain. Rebecca, on the hygienist side, polished everything up and I will be happy to be on a routine schedule there. The clinic is immaculately clean, very new and they’ve clearly invested a good amount in the latest kit. That makes a practical difference, I required less scaling from the hygienist and no nasty drilling from the dentist as they both had gentler options available.

D.

I was very impressed with Dave and his team. I hate injections and to be honest I didn't feel a thing. For me that is a huge bonus as pain at the dentist was my biggest nightmare but Dave has changed that for good. I even got photos of my teeth so I could see the improvements. I can't rate Dave and his passion high enough. Im actually going back for some more work next week as the whole experience at the dentist for me has changed - it doesn't hurt any more !.

A. F.

I had to have two crowns replace cracked teeth due to old amalgam fillings. The whole procedure was virtually painless and after 3 hours I have two beautiful new teeth that you cannot tell that they are not real. The technology is amazing and the professionalism that David and his staff display leaves you feeling very confident of a job well done. I'm coming back in the New Year to have all my old amalgam fillings replaced so that I hopefully won't have the same happen again.

H.

Excellent service from Dave and all the team at Natural Smile. I’ve recently undergone some extensive restoration work, and Dave operates a very efficient service, meaning minimal time off work with only one visit required each time. I’m very happy with all the work that Dave has undertaken and would highly recommend him to everyone.

R. H.

Suddenly needing dentistry work again after our previous dentist stopped practicing, Natural Smile Eastmed Dental had informed us they had purchased the business there. I have had almost a year's worth of work done in 2017 with them and have not been at all disappointed. They are super friendly and caring and really stand out in Auckland, because we have had other very average dentists. Dave repaired previously unsuccessful work from another dentist and went on to rebuild a painful tooth. He is of the highest calibre as far as we can tell. We highly recommend Dave and his team.

M. S.

I had a wisdom tooth out yesterday and Dave could not have done a better job. Absolutely no discomfort whatsoever and he even took YouTube requests to watch. This morning I woke up with no pain or bleeding and there’s been no need to take any Panadol today. Dave and the team are fantastic. I would recommend Natural Smile to anyone looking for a new dental practice!

K.

I've had a phobia of going to the dentist for many years in particular injections until I met Dr Richards. I was extremely nervous at my first consultation but Dr Richards undertook a very thorough and professional assessment and discussed my options in detail. Dr Richards is also very clear and describes everything that he is going to do before he does it which relieved my anxiety. I've been a patient of Dr Richards for nearly 2 years now and he is the best dentist I've ever met. His diagnosis is outstanding, he has a great sense of humour and has a fantastic team working with him! I thoroughly recommend to anyone looking for a dentist to make an appointment to see Dr Richards as you won't be disappointed.

K. C.

I have accompanied my 88 year old mum to have a new set of dentures made up for her, which took a few appointments. Dave was very personable and professional and did an excellent job. I can honestly recommend him and his team. My mum cannot praise him enough as she has had no problems since having them fitted. .

J. C.

From: Jim Cates As an 80 year old, over the years I have had some atrocious dental work done on my teeth. When Dave saw the standard of work done he was horrified, so I presented him with quite a challenge. He has been working on my teeth now for the last 5 years and what a difference he has made. He has taken away the traditional fear of the Dentist and made visiting the new Surgery a pleasureable experience. Today he has worked on my teeth for 6 hours with no pain. With new Bridges & Crowns my smile is now something I am proud of. I came down to the surgery from Whangarei today, and the most painful part was negotiating the Auckland traffic, but the experience was worth every kilometre. My sincere thanks to you Dave, Lisa & Leah, you all are a very professional team and the standard of work is fantastic.

B. G.

Dave makes the dental experience easy and laid back while giving me all of the information I need. Filling and anaesthetic was painless. It’s a very easy choice to make Dave my usual dentist going forward.

C. H.

I recently had a crown fitted at Natural Smile Eastmed Dental. It was prepared, measured, designed and fabricated in one appointment of 90 mins. I marveled at the machine as I watched my porcelain crown being made but was equally impressed by the skill of the dentist in preparing the information it needed. Dr Dave Richards is gentle, careful, thorough and precise, explaining throughout your appointment what he is doing and displaying your personal history, programme and pricing on a screen. The other staff of this practice are pleasant and efficient as well. Indeed I found I almost enjoyed the appointment with this dentist as I lay back, watched the television on the ceiling and had no qualms whatsoever because I knew I was in good hands.

L. S.

Nobody likes going to the dentist so when I was forced I chose Dave Richard's new set up at Eastmed and with much fear and trepidation and some pain happening in I walked. The place was in the process of undergoing a major renovation so Dave did what he had to and all the while the distraction of the surrounding Reno was great. Dave and his new team were Friendly and professional and very sensitive . Over the course of three visits my root canal and crown were sorted. I am so impressed with the service I received not to mention the new technology that helps make each step as pain free as possible. I would recommend Natural Smile Eastmed to anyone. Thanks team.

P. L.

Awesome experience at a new dentist. Finally found a friendly team I can trust to give me the right advice. I though I was going to need a wisdom tooth pulled but Dr Dave advised it wasn’t impacting with another tooth and may only need some minor gum removal around it. It was over in less than 30 mins and no pain sinse thanks team. Not as painful on the wallet either!

S. H.

I am quite picky when it comes to personal services like Dentistry. For me to give a five star rating the service needs to be exceptional. These guys truly deserve this: a welcoming approach, personalised service and real attention to every detail. From the first introduction and discussion I was impressed by David's approach, clarity of communication and professionalism. His patient skills are first class and his work has been outstanding. He has selected a great team who complement what he is trying to achieve - a natural smile for clients.I highly recommend his services.

A. B.

I'd like to thank Dave and his entire team for the extensive dental work, which you have just completed for me. We both knew that I am not a good patient. When I was younger, I experienced pain at the hands of dentists and as a consequence, i've been quite reluctant to visit even for check ups, neglecting my teeth despite knowing dental health is very important to one's general well-being. However, I found that the anticipation of my appointments was far worse than the reality and with your considerable expertise and care, the work I needed was without pain and any real discomfort. I know you use the most modern equipment and techniques and that really does result in a pleasant experience – your practice rooms are light and airy and the noises from the drills which ive so hated in the past are considerably reduced. All your team members are understanding and very skilled with anxious patients. In fact, every aspect of a visit to your practice is so much better than i've faced in the past.

G. B.

My experience with Natural smile dental was brilliant, as most would agree when it comes to dentists we dont want to go, with Dave i felt very easy through the whole procedure and the level of service provided was exceptional. Definitely highly recommend.

K. B.

Like many people, I had a genuine fear of dentistry, based upon stressful and painful dental work I had in the past. My feelings about seeing 'the dentist' were very negative but I can honestly say that changed after I visited Mr Richards. His methods are gentle and I didn't feel any pain, despite needing a lot of work done. I find him pleasant and respectful and I can almost relax in the chair! I have seen him several times now and I will return to him for future work. I highly recommend, especially if you have had bad experiences in the past. Mr Richards will change your opinion with his easy manner and state-of-the-art procedures.

R. M.

My Husband and I have ,both been to Natural Smile East Med a couple of times each. And we can say that Dave Richards is the best dentist we have ever been to by far. I fully recomend Dave Richards and Natural Smile East Med to every body.

M. M.

As a fellow medical professional, and someone who has no time for botchups and complications, I can safely give Dave (and his lovely team of Lisa and Leah) top marks as the most thorough and perfection-orientated dental team I have ever gone to. I am not exaggeratin,g and I am completely confident that anyone who goes will feel similarly. I also saw Rebecca who gave my teeth the best hygiene treatment I have ever had. In addition, I was shocked how inexpensive this session was given the quality of the service and work. I will twisting the arms of my hillbilly BOP farming community in-laws with their dodgy teeth (or lack of any) to come up to see Dave, accepting that they would literally shoot me if something went wrong - this is how confident I am that the team at Natural Smile will deliver. Honestly, this team are excellent and I give them my unreserved endorsement.

M. N.

Reading previous reviews, it's hard to add more comments. After bad experiences, Dave gave me a positive one. No pain during or after. Perfect amount of anaesthesia, wore off soon after I left. Have made bookings for my whole family. Very happy to have found such a good dentist.

M. R.

I came in with a phobia and left with a new set of teeth and a smile. The whole experience was outstanding. You feel in great hands and most impressively are very informed the whole step of the way. The Quality of work is excellent and very affordable too. No more dissing the dentist from me.

R. P.

I have never given a review before for anything, but I am so blown away by the quality of service I have received from Dave Richards that I feel like telling the world. I am in my mid 60's and had always been disappointed with my uneven and discoloured teeth and after over 12 years of neglect resulting in failed fillings, chips and decay; I broke a front tooth and found facing my friends and even more importantly strangers something I tried desperately to avoid. Dave completely allayed my fears and anxiety as he sat me down and calmly, gently and clearly outlined a regime to get my smile back. I now look in a mirror and cannot believe that smile is mine and I have a confidence talking to people I never had before. Dave has given me my life back and I am exceedingly grateful.

S. G.

My son chipped all his front teeth surfing. Dave did an outstanding job repairing them under ACC. He even managed to get my son in at short notice before he was due to start Uni at Otago at the end of the week. I am a GP at Eastmed Doctors and have been referring patients to Dave for some time and they all give me excellent feedback. But now that I have firsthand experience, I will be referring my family and friends as well. Dr Simon Garlick

p.

I had my 1st appointment last week. Dave explained at length what I needed to have done. I was so nervous as I hadnt been to a dentist in years and had a mouth of black fillings that were coming out. He was so nice, reassuring and not fazed at all. Xrays and photos were taken..wow..that was an education.. I was looking forward to making a start. On my 2nd visit we started with a root canel. I had two injections to numb the area.. I didnt feel a thing! Stage one has started and cant wait to go back in 3 weeks. - who looks forward to seeing a dentist lol. I have recommend Dave to a few people already. Definately 5 star here with warmth caring and understanding staff. Chrissy Mitchell

R. L.

My first visit to Dave was one of trepidation- literally shaking. I knew I needed some major work done. Dave and his team immediately put my fears to rest. Everything was explained so throughly I felt assured it would all be ok. I can honestly say after a number of hours of intense dentistry I have felt zero pain or discomfort. My teeth feel just like new!! Thanks Dave and the team.

T. B. S.

I am really impressed with the team at Natural Smile. It is a very efficient and friendly practice - appointments always run on time. I had a crown created and fitted right there as they have scanning and 3d printing technology onsite- no need for impressions or second appointment. I would very much recommend Natural Smile.

L.

Top notch service at Natural Smile. Dave is a very considerate dentist and does amazing work. Id definitely recommend him over any dentist I have been to in the past.

J. B.

Immaculate dental practice in every way. Crowns were done in one visit and they are perfect. Expert computerisation has produced teeth with something to smile about. The rooms are charming, the staff epitomise class customer service and professionalism and last but certainly not least Dave Richards is expert and caring - the dentist you have been searching for. PS. Plenty of stress free parking at Eastmed as an added bonus.

W.

A very good experience that was pain-free. Dave and the team were great at putting my dental anxiety to rest, getting me back on track to a healthy smile.

A. R.

Really fantastic dentist. Had to have work done on my teeth in a very tight deadline and Dave and the team stayed late to squeeze me in. Also, they use amazing technology to get the best results.

S. E.

An amazing transformation in just 3 hours! An fantastic team at Natural Smile Dental, along with awesome technology! Thank you very much, our son can now be more confident at school too without hiding his beautiful smile, and it has improved his speech aswell.

K. T.

I was very impressed with Dave's modern approach to Dentistry . Everything was very well explained and visible on the computer for me to see and understand.In addition Dave and his staff have a very friendly manner and I would certainly recommend Natural Smile to anyone looking for a dentist in St Heliers

S.

Dave is an absolute perfectionist! After having years of trouble with my teeth, I've finally found someone I trust will do a flawless job at fixing the issues and preventing further trouble! I have also found him to be extremely well priced!

T. B.

I had been putting off my reconstructive work for years because of the expected cost and endless appointments, not to mention the discomfort. Problem solved and expectations about what is possible completely blown. Wow. My wife had some remedial work done that was years overdue and got similar results. Dentistry has taken the quantum leap.

R. B.

Professional, friendly, with a true dedication to doing superb dental work. Used computer aided design to mill my bridge. Restored my smile. Thank you team.

C. P.

Although a picture paints a thousand words, my before and after photos only show the fantastic end of the story. I also had an informative consultation, great service and painless crowns. It is not just dentistry, it is an intersection between art, science and technology. Thoroughly recommended. Thank you :)

K. H.

Professional, interactive, pain free crown treatment today. Dave is a perfectionist. Highly recommend Dave and his team. Karen

D. G.

Thanks to Dave and his team. Really pleased with the result. Dave was very professional with good communication skills. His practice is very modern with some of the best facilities I have seen. Very clean and organized.

T. J.

Very impressed with the technology for crowns. Dave redid an old filling beside a crown that detracted from its appearance at no extra cost and wished me merry Christmas. Best wishes for your new practise.

D. D.

Dr Dave Richards and his team are absolutely amazing! I’m very pleased with my treatment. They also do Southern Cross easy claim which is super handy!

S. N.

Really enjoy going to see Dave. He is very professional and knows his stuff. He has a state of the art clinic and very good staff. Definitely recommend.

M. T.

David and the team are excellent. Great mix of care, professionalism and pragmatism. Excellent dentistry work.

K. S.

I am very impressed with Dave and the team. Very caring and professional. Dave even opened early for me to get treatment before Christmas. Thanks team!

M.

Fantastic group of incredibly friendly and professional staff helped make two difficult procedures a pleasant experience. Incredibly pleased with the results, so good in fact I'm now returning for cosmetic work.

J. S.

As a new patient, Donald Sim, I was pleasantly surprised. What I thought would be hours of agony to get a crown installed was a 90 minute walk in the park. Thank you very much Dave and Lisa

M. S.

This place is the best. Dave and the team are very professional and friendly, they create a very relaxed and welcoming atmosphere and perform outstanding work. Will see you guys next time. Matt

A. B.

Rebecca did a great job on my cleaning and was a really professional and pleasant experience with the whole team. Thanks Rebecca, Dave, Liah, and Olivia!

L.

A fantastic dental surgery! All of the staff are so helpful, friendly and give great advice. I highly recommend them and wouldn't go anywhere else!

R. C.

I have had a crown done I like the way picture are taken to explain how it is done .One visit for a crown is great I thank Dave and his staff very much for the way they look after me

A. B.

I am careful about my choice of dentist, need some one who explains carefully , is gentle and invests in good equipment and staff.Dave at Natural Smile ticks all the boxes

J. M.

Professional experience, great technology, one visit for a crown. Thanks Dr Dave and lovely Lisa.

A. J.

Thank you very much, Dave, for excellent job. Nice clinic set-up with cutting edge technology and professional friendly service.

P. P.

Thanks Dave and the team from Natural Smile. For saving and sorting out my teeth . Excellent service.Thank yous very much !

S. M.

Thank you Dave Lisa and team for a friendly informative and professional experience and I look forward to my next appointments Great to be onboard with a highly professional practice Thanks again Steve

C. T.

Fantastic dentist, very friendly staff and extremely knowledgeable

J. B.

Very professional, good explanation of the procedures, friendly helpful staff.

S. F.

friendly helpful staff, great explanation of procedure! see you in a year :)

S. E.

Honest & Very Thorough Highly Skilled & Friendly

A. H.

Great experience

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