Reviews of Lumino City Dental at Quay Park. (Dentist) in Auckland (Auckland).

Lumino City Dental at Quay Park

154 Reviews

37 Comments

Dentist

Dental clinic

Cosmetic dentist

Dental hygienist

68 Beach Road Level 2, Quay Park Health Centre, Quay Park Health Centre 2/68 Beach Road, Auckland Central, Auckland 1010, New Zealand

Description

Information of Lumino City Dental at Quay Park, Dentist in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Lumino City Dental at Quay Park

Reviews of Lumino City Dental at Quay Park

T. W.

Shout out to this dental clinic specially the clinician Mr. Pacheco and his team for giving me a great experience with a genuinely heart to help their parients! A very caring and kind person who will look after you to the best possible way. Kudos to the team! And will definitely tell my great story with you to all of my friends and family. Thank you very much. Godspeed and continue the goodness to all the people who needs you. Regards, Jim

V. M.

I went to Lumino City for a Hygienist appointment. I hadn't been for a year due to COVID. Excellent experience. Teeth thoroughly checked. Hygienist very knowledgeable and helpful. Most importantly gentle with little pain. Used a new fangled water blaster thingy for teeth. Which was much better than the usual scrubbing techniques. Overall great and I will return.

T. B.

From the first visit, Dr Andrea Shepperson has impressed me by her understanding, expertise, patience, genuine care and outstanding quality of work throughout implementing the long term vision for my oral health that we have set out together. I have always felt listened to, safe and comfortable. Andrea’s world class knowledge and skills combined with the most advanced dental technology gives me certainty that I receive the best possible outcome after every single treatment. The consistency over the years has stayed at the highest level. I’m incredibly grateful to have walked into her practice 20 years ago. Recently, I’ve been fortunate to have my dental hygiene maintenance treatments done by Priya Pragji. She is professional, caring and committed to preserving my optimum oral health. I highly appreciate and value her great work, as it is instrumental in the long run. Andrea has always surrounded herself by a wonderful team - at the front desk, beside her and behind the scenes. Thanks Everyone!

R. U. D.

I went for a check-up earlier in 2021 and I was amazed by how thorough they were. Scanning, pictures, x-rays, the whole lot! The following appointment was just the best experience I've ever had at the dentist's! Fabricio and Hillary are such a great team. Fabricio is really passionate and loves doing what he does and both of them have done everything to keep me at ease and comfortable during the procedure. Last but not least, the reception staff is super friendly and work hard to find the best time for our appointment. Thanks, everyone!

J.

Mark is such a reassuring and patient dentist. He explains everything very clearly and professionally. I don't feel any pain when I visit here because he knows I'm a big chicken and numbs everything thoroughly before he starts. The admin staff are extremely lovely and friendly. I'll never go elsewhere.

L. N.

I've been to several dentists over the years, but none have come close to providing the level of quality service that I have received here. Everything from the first point of contact with the lovely receptionists, to the excellent dentistry skills of Mark Taylor, and the genuine caring shown with post dental work follow up, makes this hands down the best dentist surgery. I've had some complicated issues with my teeth and Mark has gone above and beyond to find creative yet workable solutions which have vastly improved my quality of life. As one other reviewer said, a visit to the dentist used to be unpleasant, but that is certainly not the case here. I always feel like a VIP. Thank you team.

C. M.

Had the shock of breaking the crown off my front tooth I had inserted 4 years ago. The reception staff at City Dental Quay Park kindly assisted with arranging a spot that day for my dentist (Mark Taylor) to insert a temp crown. Was a hugh relief and was ever so thankful for their professional service. Am happy I have a quality Practice who look after my dental needs.

B. C.

Dr Fabricio was the best dentist I have ever seen! He listened so carefully, eased my anxieties about seeing a dentist, and did such a gentle but thorough exam. I was amazed at the technology he used, especially the 3-shape scanner which showed me different models of my mouth in such high definition. I was impressed that he took the time to show me each x-ray, photo and scan and show me diagrams so I fully understood what he was doing. I will definitely be coming back!

S. M.

The best dental experience I’ve ever had!! For someone that isn’t the biggest fan of going to the dentist, Fabricio made me feel the most comfortable in the consult and while in the chair. Always checking in to make sure I wasn’t feeling pain or discomfort. Not only did he crack some dad jokes, but he’s basically Tom Hanks with an accent. Shannon at the front desk was also cherry and helpful. 10/10 would recommend this dentist to anyone :))

B. H.

Andrea Shepperson has helped me greatly she chose to help me when it was very likely to put her in an awkward position against some of her peers. She spent a lot of time and effort to help me knowing it would be of little financial gain to herself. Aside from that I found the clinic has a nice calm atmosphere Dr Shepperson and her assistants worked with skill and efficiency I will not hesitate to use their services again should they be required.

O. H.

Amazing, bubbly and happy staff. They go very in depth with every aspect. Right from my first appointment I felt like I was in safe and professional hands. So happy with my results so far too🤩

C. C.

Wonderful service from entry to exit. I’ve never experienced such a thorough conciliation and examination. Very professional and a wonderful clean.

T.

This business has perfected the balance of being professional, caring, and respectful. Their attention to staff and patient care in relation to Covid is the most comprehensive I've seen anywhere. I love their honest, 'risk management' approach to dental care - they give you the risks and the options and let you decide what you're comfortable with. The demeanor of the specialists, and the understated high-tech equipment they used made me feel I was absolutely in the care of experts - but experts with humanity.

R. R.

Had a really great experience here in an appointment with Mark Taylor. He gave me all the information I needed to make an informed decision on my dental care and was very calm and professional. I also had a great experience with the reception who communicated clearly between each other. Extremely happy and highly recommend

M. G.

I saw Alzena for my hygiene appointment. Best. Clean. Ever. I fell asleep in the chair from how delicate and pain free the procedure was. Love how clean my teeth feel and really appreciated how she explained every stage before she did it. My last hygienist barely spoke to me. Highly recommend if you have sensitive teeth or your current hygiene is a tad rough.

M. T.

Tooth extraction was better than expected. Great service from Mark and Louise.

V. S.

I first found Lumino on Quay Park after needing an emergency filling in the CBD. From the very first appointment I've found the entire team super friendly and they do a great job making sure you are comfortable as soon as you walk in the doors. I have since had appointments with 3 of their dentists for various different procedures (fillings, a root canal, as well as starting my invisalign journey), i've also had hygienist appointments with different dental hygienist each time so i can say I've had experiences with most of their team and they are ALL so professional and friendly. The reception team as well are awesome! I no longer get nervous for any of my appointments because i completely trust their whole team. The practice itself is clean and comfortable - i would highly recommend this practice!

S. B.

Real need for professional Addressment in Dental Care. My first corrospondence with Dr Frabricio reception team CITY DENTAL QUAY PARK WONDERFUL customer service approach to organise immediate emergency for my dental urgent repairs. Then I got to meet Dr Frabricio & his assistant Hillary who worked together to aid full comfort support no pain WOW FACTORS! for complicated dental work. Dr Frabricio total dedication for finest results in his unique passion of dental profession to save my teeth. Highest recommendations to anyone needing dental procedures. Dr Frabricio totally focused plus fully informed delivering best results. I say this with smile in full relief support & total appreciation Dr Frabricio & Hillary Thankyou both pleased you chose Dental Profession Kind Regards Sandra

G. R.

.thankyou for your professional care City Dental,the prep for a crown went well yesterday and as usual appreciate your expertise. Joy.

K. M.

Never thought I’d enjoy dentist visits but Lumino Quay Park are amazing! Everyone is super friendly, there’s no judgement and instead give helpful advice, and they even gave me a heads up about a deal to make my treatment cheaper AFTER I’d already had it done. They look after you. Absolute legends. Mark is a champ of a dentist too - would never let you experience even a moment of pain! Two thumbs up

M. H.

I could not have asked for a better experience. Dr. Taylor and his team took such great care of me that I have even referred some work collogues to the practice. Super friendly and professional. Thank you TEAM!

E. M.

I’ve been striving to achieve a level of dental hygiene for years, and finally found a place where my teeth not only feel clean, but stay that way for subsequent months. In addition, the service at this practice is exemplary. Always welcoming, flexible, understanding & a willingness to listen to personal care. 5 stars

H. W.

Amazing service and very professional treatment, Hillary the hygienist did a very thorough checkup and clean whilst carefully explaining everything she’s doing step by step. Would highly recommend and definitely coming back.

J. B.

I have been using City Dental for nearly 10 years. Excellent staff, very high quality work. They always take the time to explain everything clearly. I had my wisdom teeth removed there as well as several other large/small procedures and hygienist visits.

R.

Had a horrible toothache and managed to see Justin on the same day despite a very short notice. Fantastic, pain less service and probably the best experience I've had at the dentist. He was very thorough and took his time explaining things. Would highly recommend him.

H. M.

Justin and Rhonda are the A++ Team!! So thankful for the work they've done for me over the last month and super stoked on my experience as a first timer at Lumino. Also a special mention for the incredible, friendly, and fast communication from the admin team with all my queries, and loving the Lumino Dental Plan. Thanks heaps, team!

G. K.

Professional, caring and always provide an explanation of work required and options available.

C. S.

Excellent Service, very good experience, every step of the process explained. Highly recommend

J. M.

New patient here, the staff and treatments have been amazing! So happy with the dental plan and my teeth!

T. W.

I went in for the New Patient Xray and Exam which was extremely well priced. The facilities were great and staff very proffessional, informative and welcoming. Well worth the visit and I would highly recommend to all persons.

S. B.

Super friendly and explained all my treatment options going forward to enable me to plan and budget for future treatments.

Q. T.

Easy, convenient parking. Lovely staff and a modern practice. Highly recommended.

S. A.

Excellent

C. D.

Great dentists.

T.

J.

I.

Contact

Photos