Reviews of Victoria Street Dental. (Dentist) in Wellington (Wellington).

Victoria Street Dental

145 Reviews

110 Comments

Dentist

Dentist

Level 6/86 Victoria Street, Te Aro, Wellington 6011, New Zealand

Description

Information of Victoria Street Dental, Dentist in Wellington (Wellington)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of Victoria Street Dental

Reviews of Victoria Street Dental

R. L.

Best dentist I have ever seen in Wellington. James was professional and courteous. I went in for an examination, x-rays and a thorough clean. James made the effort to ensure the process was as painless as possible. He also took the time to explain my x-rays and how I can improve my flossing technique. I really like how they are transparent with the approximate cost on their website. My one hour appointment was $236, which matched what I was expecting. The receptionist, Jo, was also very friendly and chatty, which helped put my nerves at ease.

S. H.

Have visited Emily at Victoria Street Dental as a new patient for a bit of work and I couldn't rate Emily or the practice highly enough. They took such good care of me in the chair and were super empathetic and kind! Emily explains everything that is happening and gives good, honest advice about what the best treatment plan is for you. The practice itself is super clean and modern and the equipment they use is all well kept and modern too. You definitely feel like you're in the right place when you sit in the chair! Prices are super competitive with other central dentists and I would argue their quality of work is superior to any other practice I've visited in Wellington. Thanks heaps again team!

R. W.

Would give more stars if I could. Wonderful, proffessional service. James is a fantastic dentist and evidently takes great care to ensure you're as comfortable as possible. The assistant was just as lovely and skilled. Prices are great, and so are the comfy, squishy chairs. I didn't feel any pain, which is so far from my last experience at another dentist where I had tears rolling down the sides of my face. I received no judgement for neglecting to visit a dentist for many years, and my fear of going to them has now disappeared. I highly recommend them if you are looking for a pain free, proffessional, expert and welcoming clinic.

R. I.

The best dentist I've been to, anywhere. With one exception, here in Wellington, I would say that all dentists I've been to are pretty good but Victoria Street dental really are the best.

J.

I had all four of my wisdom teeth removed by Dr James Au, and the process went very smoothly, with as little discomfort as possible. The practise manager Jo was also kind enough to make sure I arrived home safely after the procedure. Can't recommend this practise enough - the team are very friendly and professional and I'm stoked to have found a dentist I finally trust and enjoy going to.

T. w. k.

Friendly and quality dental service. :) James is great at explaining what’s involved in the process, which helps to put me at ease and know what to expect. He made wisdom tooth removal feel easy! Highly recommended and will definitely be coming back for future service. Thanks James, Amy and Jo. :)

V. C.

I've been hunting around for an orthodontist to help me with straightning my teeth for quite some time now, and I'm so so soooo happy to have found Victoria Street Dental!! Everyone there is so kind and friendly, and like everyone else here says, James is really gentle and explains things in a way that you can understand easily~ ^^ I'm so happy with them and would definitely recommend them to anyone scared and looking for a good dental practice!!

K. T.

I first went to James Au when he was at a large well known Wellington Dental chain. Having had experience of many Dentists at the firm over the years, from locums to partners, I can safely say that James impressed me as being the best in the company. When I found that he was no longer there :( I took the time to track him down :). Was pleased to find that he now had his own practice so that I could sign up with him again! Jo, Amy, & James are great and such lovely people - I highly recommend them!

R. P.

I can honestly say that James is the best dentist I have ever been to. I was so scared and nervous and to go to a dentist in new zealand and upon reading the reviews I decided to see James. I have had to have a few procedures done and I can say that It was the best experience. I dont have enough words of praise for him. He is polite and kind and informative and he even gave me headphones to listen to my music so I dont hear the noise. You cannot feel any pain either when he works. The quality of the work as well is beyond excellent.thank you james for changing my mind about dentists. You are the best

S. L.

I hadn't been to the dentist in quite some time, so I was feeling particularly nervous about my first visit. I needn't have been. James and Jo are fantastic at what they do, all while being friendly and reassuring. I definitely won't be putting off any future visits, because now I know how fuss-free (and more importantly, pain-free) it can/should really be. Looking forward to seeing you again in the future!

A. S.

I had two of my wisdom teeth removed by Dr James Au. He was very gental explained the process to me clearly. The Receptionist and manger, Jo gives and warm and friendly welcome everytime I went. The whole team is amazing there and I would highly recomend them.

F. O. T.

Excellent. Staff are kind, patient, and were super clear about exactly what was going to take place in my mouth. They impressed me more than the new and shiny equipment. Excellent.

P. C.

Great dental clinic! Super friendly staff and always super informative. Would recommend to anyone!

F. H.

I first went to see James and his team as my usual dentist wasn't available for an urgent appointment. I've been so impressed by James and his team that I decided to make them my new permanent dentist. James is very detailed oriented, talks you through exactly what he's doing an is never judgemental about the condition your teeth and gums are in. Jo and Amy are also lovely. I highly recommend Victoria Street Dental.

M. J. S.

I have had the good experience of having Dr. James as my dentist. He has done root canals and other fillings. He is very gentle and caring. I trust his work and his advice completely, and all of his work has been outstanding. I love that they have a discussion with you, to explain why and how a procedure is done. The Practice Manager, Jo always has a welcoming attitude and serves with a smile. I highly recommend them.

A. C.

I would highly recommend this dental service to anyone. Friendly from the moment you walk through the door proficiently professional, and painless. Was not like any other dentist truly awesome. I am normally in fear of going to the dentist, not anymore. Thanks Victoria Street Dental.

N.

Exceptional service! Thanks heaps for making dentist visits so calming and non-painful. I recommend this to everyone. James takes time and knows what he is doing. Jo is kind and helpful. Could not ask for more :) <3

z. z.

James has done a brilliant job on my teeth!! I did the Fastbrace at another dentist, and a black triangle appeared between my two front teeth at the end of the treatment, and the dentist told me that she could not solve it through IPR. So I found James and he used IPR technology to close the black triangle perfectly for me. My teeth are now very beautiful. James is a very patient and very skilled doctor!！❤️

A. S.

Staff is very friendly, responsive, and I love being able to make an appointment online :). Good place for those who have anxiety or are less-than-excited to go to the dentist (haha). They provide clear communication as to what is happening, and are very attentive to your comfort level - no surprises :).

M. S.

After avoiding any dentist at all due to fear for quite a few years, mostly due to my 1960’s dental clinic experiences ( stuff of nightmares) I finally had to deal with it & searched for a well reviewed Wellington dentist. James had consistently great reviews, however I was still very nervous & a bit sceptical. Any fear I had was quickly gone, Jo is so friendly & helpful & James is so kind, gentle & extremely professional. Everything is explained thoroughly & options discussed. He really does understand that there’s a whole generation of kiwis, some of whom have had terrible dental experiences, which helps a great deal, he gets it! I feel like I’ve finally found a great dentist I can trust. I recommend James without hesitation.

L. D.

James has been my dentist for a few years now and I can honestly say, it's always a pleasure going to see him! Genuinely honest about the level of work you might need & always has options for you. The new offices are fantastic, incredibly clean & welcoming. Don't be scared of the dentist, go see James!

J. R.

I’ve never had such a pain free experience at a dentist. Even the teeth cleaning (which is usually horrible) was easy. First time going here and definitely secured a new patient. Thanks James and the team. Regards Jack

C. P.

James has a very professional and gentle manner. I had 2 crowns done, and this went very well. the initial consultation was very reasonably priced. When I had the teeth done there was minimal discomfort, it was much easier than I had imagined :-)

T. B. C.

Actually can say I enjoyed my dental appointment! :O James and Jo were friendly, professional and gentle every step of the way. James explained each aspect of the appointment clearly with a few laughs in between. Hidden gems. Thanks so much! Will definitely be back

H. M.

Agree with all the comments completely! I was so impressed with Victoria St Dental and the staff there. Nobody really enjoys going to the dentist but I had a great experience.. probably the best dental experience Ive had and my first time in NZ too. Dr James Au was very friendly, professional and gave a thorough explanation about the problem I had with a broken tooth so I could make a fully informed decision about treatment. Easy flexible booking, no waiting time, no messing around. Thank you so much :)

H. A.

Had an awesome first up experience with James and the team at Victoria street dental. Had issues trying to get into a dentist on short notice but Victoria street dental managed to squeeze me in on the same day I sent them an email. Everyone was super friendly and they went above and beyond in explaining everything to me and making me feel comfortable. And as a bonus, the cost was the best i'd found. Would highly recommend to anyone new to wellington or looking for a change from their current dentist

E. V.

I am very impressed with the service of Victoria Street Dental. From A to Z they are very professional and friendly. It was easy to make an appointment and my first treatment was handled with great care, no discomfort. The dentist went out his way to make me feel at ease and explain what he was about to do. His assistant was very helpful and competent and together they work as a great team... I would recommend their services to anyone.

H. S.

I had been putting off going to the dentist as my last experience (with a different dentist) had been really unpleasant. James made me feel at ease, he was professional and empathetic and proved the dentist doesn't have to be a daunting trip! He was very knowledgeable and I felt like I learnt more about my teeth in my first appointment with him than I have in a lifes worth of dental trips. I'll definitely be back, highly recommend.

T. C.

We went for a regular check and cleaning today and we were very impressed! We'll definitely come back and also recommend it to our friends. James is more gentle and thorough than any other dentists I had before, and trust me, we travelled a lot and have been through a lot of dentists. He was so gentle that I almost fell asleep in their comfy chair during the cleaning, haha. He also took photos of some tiny cracks on the back of my teeth and gave me good proactive advice. As a mother, the most important thing is that my two kids, five and three year old, were very happy during the whole visit. My kid said he wants to a dentist when he grows up, so James took a long time explaining the dental tools and equipment to him. Leaving the clinic, my kids were singing and dancing in the elevator, other people couldn't believe they just went to see the dentist. Who knew the dentist appointment could be so fun for kids! Anyway, if you feel Bee Healthy is not enough for your kids, it might be a good idea to take them here! Kids friendly, thumbs up!

J. M.

These guys are amazing. After struggling to get an appointment with my usual dentist I got an appointment here on short notice. I was VERY impressed by how meticulous they were I even switched dentists. Would highly recommend these guys. Also the tooth brushes they sell are awesome.

p.

I haven't been to the dentist in 10+ years and was naturally pretty nervous. The team at Victoria street dental leave you feeling at ease and provide a genuine explanation of what options you have. I never thought I'd say I'm looking forward to my next visit.

c. j.

very good experience. definitely will go for next appointment. James and Jo were very friendly and professional，make dental check and cleaning easy and painless. Thank you very much. See you again next few months.

L. M.

I was really nervous about my appointment but James put me right at ease. He is extremely professional, friendly and knowledgeable. I appreciate how he took the time to explain (including visual aids) what was happening with my teeth - I feel informed and confident about the next steps. Thank you James and team :)

T. C.

Vic Street dental is best dentist I have been to. James takes the time to listen and is very good at explaining different procedures and options to help make the best decision. I have already reccomended the team to friends and family and feel fortunate to be a client of theirs in the future. Cheers guys!

I. W.

Could not recommend Victoria Street Dental more, James is the best dentist I’ve ever been to. Got four wisdom teeth out with no hassle or discomfort. Will definitely be back 😊

S. H.

Great experience! James is will so friendly, very reassuring and makes the whole thing a very pleasant experience. The really nice rooms and great chair also certainly help! I loved being able to sit and watch trashy tv while I get a filling done!

M. G.

I've been seeing Victoria Street Dental for 4 years and can highly recommend James + team. Great, affordable dentistry.

K. C.

Had 2 implants placed by Dr James Au. I am a typical nervous patient who is terrified of going to the dentist. However, he made the whole procedure simple and painless. both implants were placed without any issues. The recovery was seamless. I cannot wait until I get the crown put on after the implant has healed. Highly recommend.

G. V.

I can't praise this place enough! I followed James from his previous practice. He's the only dentist I willingly go back to, and regularly. Super gentle, patient, professional, not at all pushy... And Jo is totally lovely too, you feel welcome the minute you walk in. Fabulous practice, impeccably clean and the latest equipment. Go and see this team, particularly if you're petrified of the dentist! A-ma-zing!

S. A. (.

A small but awesome and friendly team. I would personally recommend this practice to everyone. They are very professional and informative about what is going on with your teeth, and booking is nice and easy as well. James is also very gentle and does excellent work.

P. K.

I am not a fan of dental procedures but Victoria St Dental are just excellent. Very professional team, the whole environment feels modern, competent and patient-centred. Great pains were taken to avoid me being in pain and everything that was offered or done procedure-wise was explained very clearly. Highly recommended for dental-philes and phobes alike!

K. D. S.

The team here are amazing, james is an amazing dentist who really knows his stuff and is super careful about not causing pain, and jo the dental nurse is super lovely and friendly. I really recommend them!

T. J.

Dr. James and Jo are super! Explained & checked the symptoms in details with patience and gave many constructive and effective advices in the treatment. Never had such great experience in seeing dentist !!

M. D.

James and the Team are fantastic to deal with! Their professionalism and friendliness is perfectly balanced and their needle free anaesthetic is perfect :D! Highly recommend Victoria St Dental!

J. A.

I had great fear seeing a dentist because of traumatic root canal done in my teen!! But Hats off to Dr James Au, his root canal procedure was totally pain free and he made me feel so comfortable. At no point I felt like someone is touching the tooth. He is so friendly, humble, and explains every bit of your problem and the procedure in detail n makes u feel good at all times. I would recommend him to anyone. He is a great example of how a doctor should be. So grateful to see him at the right time after suffering so much toothpain the night before seeing him. Morever the Qcard payment makes it easy to plan your budget if you have an unexpected horrible toothache. Thanks a lot Dr James !!

C. C.

I have put off seeing the dentist for quite some time now for obvious reasons, fear! I am aware that I have an old root canal tooth which still has an infection and after a long battle I have decided to get it retreated. I found Dr. Au on Google due to all his good reviews. I went in there with no expectation but was blown away by their amazing service. Dr. Au explained took time to explain things well, gentle and well mannered. I will definitely be going back and recommend everyone I know.

L. A.

Lovely staff, James is a pro at doing pain free fillings but did a fantastic job on my crowns as well! They take their customer service so seriously that they even have bluetooth headphones for those slightly nervous people! When it wouldn't connect to my phone (as my phones a bit manky) he connected it to his laptop and found a good playlist for me. All this so I would be comfortable and block out as much of the drilling as possible. Also the dentist chair is more comfortable than a lounge chair, I was very impressed at the quality. Almost could have had a nice nap! 10/10!

M. L.

It is an amazing experience. James was very gentle very professional, he gave me all the options and explained each option perfectly to me. I am gald i went the right place found the best dentist.

A. A.

Recently I had root canal and filling at Victoria St Dental. I've always avoided to go to dentist because the sound and sight of dental equipment always scare me. But at Victoria St Dental I felt comfortable throughout the treatment. During root canal procedure they gave me earphone and played relaxing music to distract from the noises made by the tools. James was very thorough in his explanation before & after procedure. And Jo was very attentive and friendly. Highly recommend this place

J. H.

Had an awesome experience here - Done wisdom tooth extraction. Dr James and Jo were professional and friendly. I would definitely go back to Victoria Street Dental for any dental issue

C. M.

For my first dental appointment in 3 years I am really glad I chose Victoria st dental. James was respectful, gentle and nonjudgmental of my poor oral health. Thank you!!

I. d. B.

The first dentist I've been to who hasn't hurt me and I really appreciated the way he talked me through the x-rays. I'll happily return to James Au.

N. P.

Well, whether they wanted one or not, I was always going to review Victoria Street Dental. Several times I have been kept awake at night wondering what I can give them to express just how happy I am that I have found them. Or how relieved I am that they have a plan to deal with my teeth grinding. Do I gift them flowers? My first born child? My car? My house? None of these things seem to equivalate to the service they have provided me. I mean, it began with the first phone call. “Hi, I am in serious pain i need help.” “Ok can you be here in half an hour?” “Umm yes!” Once I got there I was taken aback by how slick and modern the place is. Big tick. Then I sat in the chair and they did all manner of tests and said “oh we think you have xyz wrong with you, let me explain it to you by using a specialist program on my iPad and let me draw on said iPad as to how i believe we can help with your situation.” Ummm fantastic! Then it was, “how much will this cost?” “Oh it will be $xxx.xx.” “Umm that is half the price of what I have been quoted by two other dentists. So.....please lets book in a time to proceed.” “Would you like it done now?” “Ummm....what the hell is this? Are you guys Dental Angels? Am I dreaming right now? is this real life?” So they went ahead and over the period of a few weeks I can say that what once was a very bad time in my mouth is now a good time in my mouth. Food can be eaten without the whince. Sleep can be had without the grind. Trust and reliability have been bestowed upon these two people and I hope they understand that they shall never be rid of me. Do not bother looking anywhere else for all your dental needs. I would say trust me, but you do not know me. But I can say, trust in James and Jo. For they know dentistry and they care for not only their patients oral hygeine but for their patient's wallets as well. And soon you too will be right here where i am trying to figure out how to express your gratitude that there are people out there who still know how to provide a quality service at quality prices. Please never change guys.

F. E.

I had a great experience in this Dental center. They are very experienced, expert and polite. Will definitely come back next time.

J.

Only dentist worth seeing in NZ. Not a snob and no ridiculous waits; great vibes, interesting convos, very educational on dental topics and painless.

S. M.

James & his assistant were very friendly & professional, highly recommend them. Needed an appointment, other Dentists were booked for weeks, these guys I saw within 24 hours

H. H.

Beat dentist I have ever been to. So nice and caring especially when your scared of dentists. Highly recommend

r. t.

I'm so glad I chose Victoria Street Dental. James Au is the best dentist I've ever seen.

D. E.

Dr James Au and Practice Manager Jo Gell were excellent. I will definitely be going back with the whole family.

J. N.

First time coming here for a routine check- up and cleaning. They were very professional and thorough! Will definitely come see them again!

J. H.

Best clinic I've been to. Nice team, and every procedure I've had has been seamless. Thanks guys!

W. O.

Just had two extractions and a bridge put in. no pain, looks great , these guys are awesome. highly recommend

R. H.

James and the team at Vic St Dental are the people to see. Highly recommend them.

A.

I've followed James from his previous practice as I was impressed by his work with me over several years. Recomend.

S. S.

They are two very well knowledged people when it comes to teeth. I trust them and feel in very safe hands every time I go in :) Thank you!!

S.

Fantastic service, great pricing and genuinely care about their patients. Couldn’t recommend a better dentist.

p.

Was perfect ! I went there for cleaning and I didn't get any pain , James give me great advice aswell. Thanks I will come back for sure.

A.

James is great, really informative, knowledgeable and patient. Jo’s a great practice manager too!

K. R.

Thankyou exceptional service. Nice clean environment was in such pain and they went out of there way to get me in early easy to deal with.

N. T.

Great service. Broke a tooth and they saw me the next day. Walked out with the break repaired in half an hour.

J. Y.

Only dentist worth seeing in NZ. Not a snob and no ridiculous waits; great vibes, interesting convos, very educational on dental topics and painless.

p.

Was perfect ! I went there for cleaning and I didn't get any pain , James give me great advice aswell. Thanks I will come back for sure.

E. E.

Awesome staff and service- made going to the dentist (almost) enjoyable!!

M.

excellent service, highly recommended. very professional, nice environment and friendly staff members

S. C.

Fantastic service, great pricing and genuinely care about their patients. Couldn’t recommend a better dentist.

t.

Great dentist with detailed explanations of my teeth problems.

N.

Amazing is all I can say. Thank you guys

A. W.

I've followed James from his previous practice as I was impressed by his work with me over several years. Recomend.

S.

Extremely professional, knowledgeable and personable. Highly impressed, and definitely would recommend.

J.

I had great fear seeing a dentist because of traumatic root canal done in my teen!! But Hats off to Dr James Au, his root canal procedure was totally pain free and he made me feel so comfortable. At no point I felt like someone is touching …

G. E.

James was great, very kid friendly. My kids had a great experience!

T. H.

Fabulous - seamless and so professional. It was a biggie for me and made SO comfortable 👍💥

j. g.

Awesome service, kind people! Quick and easy no muck arounds. Thanks again 🤗

r. m.

Thanks for the great clean Shelly, highly recommend Vic St Dental!

M. Q. H.

excellent service, highly recommended. very professional, nice environment and friendly staff members

t. c. w.

Great dentist with detailed explanations of my teeth problems.

S. C.

Extremely professional, knowledgeable and personable. Highly impressed, and definitely would recommend.

J.

Friendly team with professional service, have already booked in for a next appointment

D. P.

Best dentist find! Very gentle, with fantastic results

e. s.

Very gentle and professional! Would absolutely recommend!

N. V.

Amazing is all I can say. Thank you guys

D.

Great service, informative, friendly and affordable

E. K.

I can eat normally again, thank you.

R. c.

Great experience - thanks

M. M.

Easy, clear, painless 🙂

N.

(Translated) Dr Au is a very patient dentist. From the examination and taking X-rays, explaining the treatment plan to completing the treatment, he was very professional and felt no pain at all. When I came here from China, I saw a lot of dentists and had braces, root canal treatments, and gum maintenance. He is my most satisfied. I really recommend Dr Au 👍 (Original) Dr Au 是一位非常耐心的牙医。从检査拍X光片，解释治疗方案到完成治疗，他都是很专业，完全感觉不到疼痛。我从国内到来这边，看了不少牙医，做过牙套，根管治疗，保养牙龈，他是我最满意的。我真心推荐Dr Au 👍

M.

(Translated) I am orthodontic here. It's helpful because it tells you what you don't understand. It's friendly and polite, so I'd love to be there all the time while in Wellington. I recommend it to my partner, and when I start going to this place, he says that it is better because I will explain it more firmly than the dentist I went to before. (Original) ここで歯列矯正しています。 わからないことをわかるまで教えてくれるので、助かります。 フレンドリーで丁寧なので、ウェリントンにいる間はずっとこちらに通いたいと思います。 パートナーにおすすめして、こちらに通い始めたところ、前に行っていた歯医者さんよりも、しっかりと説明してくれるので良いと言っています。

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