Reviews of West Auckland Healthcare - Wai Health Clinic. (Doctor) in Auckland (Auckland).

West Auckland Healthcare - Wai Health Clinic

101 Reviews

43 Comments

Doctor

Doctor

8 Pioneer Street, Waitākere, Auckland 0612, New Zealand

Description

Information of West Auckland Healthcare - Wai Health Clinic, Doctor in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of West Auckland Healthcare - Wai Health Clinic

Popular times

Sunday

Monday

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Reviews of West Auckland Healthcare - Wai Health Clinic

V.

Very good medical service, RN Sharuti practices very well and prefer going to Dr. Saravanan , as he looks after us really well.

A.

Thanks for returning my call. Easy to book my appointment

M.

Made an appointment. There are three doctors... no emergencies... and I'm waiting... (40 minutes so far). The Health Clinic is easy to find at ground level of Whanau House, west of Westfield shopping complex. The very large off-street parking amenity has half its parking spaces with a slight slope. Half of spaces are wheelchair-friendly. But MOST of the carpark is being used as a Covid facility at the moment - so parking can be a challenge. The Clinic no longer has weekend clinics - despite advertising that they do. I felt listened to, understood, and cared-for at my most recent visit. I appreciate in these Covid-times that the Wai Health team are under pressure at times - but this day i encountered staff who were professional, friendly and helpful. Ngā mihi nui Check your prescription to ensure all you need and expect on there is there. Check your blood test document, as I've had critical essential 'to be tested' tests missing on occasions.

R.

Excellent service, personal attention and friendliness of the staff put me at ease. I love going there and I love the treatment I get there.

E.

Hi. I am so thankful for their help. My stepdaughter lives in another area and needed urgent medical treatment. Her and her mother approached the doctors in that area and they told her to come back next month and they would see if there is any available apppintments for them to.jpin thier institute. I visited them and I saw her hands coverwd in sores and this is what I was told. I brought her to Wai Health henderson and they rushed her file transfer and saw her asap. Much appreciated Wai Health!!!! Kind regards Eric Holland

T.

I booked an appointment over the phone a couple days ago and was seen on the same day. I showed up 20mins early and was seen after a 10min wait. Both Dr and nurse were very helpful and patient with me despite my terrible 2 yr old lol

H.

I visited your clinic yesterday. Just wanted to thank everyone for the way you conducted yourself while helping us. You made us feel welcome from the front desk to the doctors we we treated with respect and professionalism. A big thanks to all. God bless 🧡 🙏 🙌 ❤

V.

They now take appointments, so wait times have decreased, but best to actually go in to make an appointment because you could wait on the phone between 40 min to an hour. It takes me 5 min to drive there! It's great being able to see my records online.

l.

This place is very frustrating. The wait time is absolutely disgusting!! They either need more doctors or have to have the book in service maybe.. After what is literally hours of waiting, you are only seen for 5 minutes (maybe 10 if you are lucky) and that's it!! The receptionists are very nice though, and are always apologetic when they know you have been waiting for a long time. The other thing I do like though is that it's cheaper then going to a private medical center so I guess I shouldn't really complain too much! 😂

J.

They try to do their best eventhough they are busy but the indian receptionists are rude and lazy! They tend to speak in their own language and try to make you come another day if it's not urgent. You guys are not doctors and nurses so calm down and learn to respect patient privacy and patient confidentiality.

K.

Visits here have been good with nice reception and doctors that take the time to hear you out. Wait times can get long if busy, but if you go in expecting that, then there's no problems.

C.

Very accommodating staff and Dr's. Couple or so receptionists do not accept supergold card is also a community services card so make us pay $18.00 instead of $15.00.... unacceptable customer service in staff not talking to seniors or even listening to us.

L.

I had a great experience, whilst it was a long wait the receptionist dkept people advised of the time frames, when I was called I was seen by Dr Z Gaida (?) apologies if I have mis-spelt, I was a new patient and I had a severe infection, abscess. on my gum. I was treated with respect and listened to, was scripted antibiotics, discussed other issues and was offered a green prescription, which I accepted, I would like to offer any volunteer assistance, and will follow up on my green script. Thank you West Auckland Healthcare.

K.

Lucky to have been the first through the door and seen straight away. Can't complain about that. Lovely nurse. Doctor was a little slow. All i all, relatively happy.

L.

Kia ora koutou, he mihi nui ki a koutou. I don't know when the other, negative reports were written but all I can say is that between January and October 2017, I have received absolutely wonderful service. I registered with the Wrap-Around Service and so far I have had a caring nurse come to my home, take my health details; arrange for podiatry and dental help (both free) and have even taken me to hospital appointments. It may be that as a Kuia (elderly woman) I am entitled to these things when others aren't but I have nothing but high praise for the staff and service I've received. No reira, kia kaha, kia manawanui.

K.

It's OK, I just feel people look down at you going to this doctor office, Doctors could be more friendly and reception staff, but one good thing nurses are fabulous omgoodness also 2nd good thing affordable now that matters right

a.

Ive always had gud experiences with reception staff...ive moved now and miss the caring attention a patient needs cos where i am now i wish i never moved would reccomend Dr Matti always listens dosnt rush and really does care unlike some

J.

I did a walk in..great service but a long wait. The doctor I saw was professional and very helpful.

L.

Long waiting times but that's the standard. Always have lovely, friendly nurses, doctors and receptionists :)

L.

Great service and good price. Doctor Opie was lovely and caring

s.

Waiting room is pretty run down, receptionists are not overly friendly

B.

Good doctor and staff , well care and friendly service and clean place

A.

Doctor Nasir is good at the job. He has good human relation

W.

Heaps of space in waiting room. Friendly people. Kid friendly.

S.

Long waits but Great doctors

R.

A bit of a made maze but found our way

D.

Great friendly staff.

L.

It costly for non resident

G.

Good but not enough

M.

Staff very helpfull

S.

I love it

U.

Dr Mattir is the best!!!!!

W.

Nice Clean premises.

S.

Professional and good service

E.

Very good drs

s.

Very friendly staff

s.

Amazing

B.

Great place.

S.

Good doctors

J.

West is best

K.

Swasti is such a great human being. She understands the patient needs and helps patiently. Keep doing great work. Highly recommend dealing with Swasti.

O.

We are very happy with the services of Wai Health. Staff are very helpful and approachable. Now we are able to book appointments. Doctors are also very helpful and taking care of myself and my family.

G.

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