Reviews of Newlands Medical Centre. (Doctor) in Wellington (Wellington).

Newlands Medical Centre

18 Reviews

14 Comments

Doctor

Medical clinic

15 Batchelor Street, Newlands, Wellington 6037, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of Newlands Medical Centre, Doctor in Wellington (Wellington)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Newlands Medical Centre

Sunday

Closed

Monday

8am–5pm

Tuesday

8am–6:30pm

Wednesday

8am–6:30pm

Thursday

8am–5pm

Friday

8am–5pm

Saturday

Closed

Popular times

Sunday

8
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15
16

Monday

8
9
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Tuesday

8
9
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18

Wednesday

8
9
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11
12
13
14
15
16

Thursday

8
9
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16

Reviews of Newlands Medical Centre

This review is aiming for improvement the quality of the receptionist service. I had felt I was not listened by one recpetionist when I was phoning for help. The receptionist had the attitude of not wanting to listen to me, despite I had asked her nicely to check her email of my screenshot that I did not receive the right document, and there was no attachment in the email. Howvever, she response was refusing to check the email, instead continueing forward the wrong document. I felt I was not listen , instead I felt was commanded by her that she had done it, despite taking my instruction of reattaching the right document for me. It took three phone calls over more than three hours of my day. I only got the right document and got help from was from a male receptionist in the afternnon. I had used this medical centre for more than 6 years to receive this kind of treatment was not expected from me. Please improve your quality of service and less of preconvieve ideas of knowing it all and refuse to actively listen to patients. It is not a pleasant experienced to feel , espeically when the pateint are already unwell. Thank you and please take it positively. I just did not want someone to go through the same thing as I had. It is unjust, disrespecful and unpleasant for anyone to go through. Thank you

There are many 5 star staff at this location, including nurses. It's a 4 star as not all, and some temp staff have been lacking, however I am sure some of this is personal preference and compatibility. Love this place and although I've tried other places, I have stayed here for 8 years running now.

I have been a patient of Dr.Jim Aubrey for years since 80s when my mum use to be one my kids born under his care.He is the best Dr. I have been to . Had no problems he takes time to listen and understand the patient wish he always my Dr. Till the end.The nurses and staffs are so nice especially Nurse Ann she reminds my appointments and recalls. Best medical care.....

I really like this practice. Our Dr, Julia Hudson, is great and so are the nurses. Reception staff are too. Nice big waiting space with a lovely aquarium. There are books for the kids and a little play area.

Our family has used Newlands Med Centre for almost 20 years. Tim McKenzie and the team are very good to deal with. The only areas for improvement would be they are not open on weekends whereas other providers in the area are. With the new facilities and upmarket systems perhaps they should review that - at least for Saturdays?

Awsum doctor's and lovely nurses and staff. Been seeing dr Tim McKenzie for 18years now an it's like visiting a friend he always takes a personal interest and has great memory showing he cares.

On boarded as a new patient here, everything was relaxed and professional. My only advice would be to bin the sign up paperwork and use a tablet or computer to save paper.