Reviews of Rose Tinted Flowers. (Florist) in Auckland (Auckland).

Rose Tinted Flowers

48 Reviews

6 Comments

Florist

Florist

Service establishment

Shop 6C/136-146 Ponsonby Road, Ponsonby, Auckland 1011, New Zealand

Description

Information of Rose Tinted Flowers, Florist in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Rose Tinted Flowers

Reviews of Rose Tinted Flowers

B. B.

I had to take a moment to write a review for Rose Tinted Flowers and their team. Honestly, if I could give them 10 stars, I would. It is incredibly rare to find a business that will go the extra mile to assist a customer but Rose Tinted exemplifies customer service! I'm so impressed with their business model and anyone, who wants to keep their business successful, should emulate their care and attention. Our daughter was turning 21 and is attending Uni in Auckland, though we live in the States. Since we couldn't be there to help her celebrate, I decided to find something that would let her know we were thinking of her and wished we could be there. I searched awhile online and came across Rose Tinted Flowers. I was immediately impressed with the beauty of the floral arrangements, as they were not the typical, generic flowers you often see online. In addition, they also have a relationship with a particular baker and can offer cakes with your flowers. What a wonderful option! On top of that, they can arrange to deliver the flowers and the cake to your recipient. I placed our order online, which was super easy to navigate and selected my delivery date. Shortly after, I received a confirmation of my order. Yay! Shortly after that, I received an incredibly thoughtful email, explaining that the day for my delivery was a holiday for NZ (Waitangi Day) and that the bakery would be closed. Hmm. What to do??? So, Ruby offered to either make a larger floral arrangement or refund the cake portion of my order. I emailed back explaining that we were in a tricky spot, since I couldn't very well hand deliver a cake, as we do not live in NZ and since it was an important milestone for our daughter, was wondering if they could recommend another bakery. Amy reached out and assisted with the whole process, from the flower arrangement, to contacting an alternate bakery, to delivery and managing to keep my purchase, set at the original agreed upon price. Not only did they make all the arrangements for me with the alternate bakery (Blue Bells Cakery) and continued to keep in contact with me through the whole process, but they also made all the arrangements to pick up the cake, so that the flowers and cake could still be delivered together!! I couldn't believe the thoughtfulness and stellar customer service! They went completely above and beyond! Our daughter received the flowers and cake and was thrilled! She even took the cake to Whitianga to share with family and friends and they raved about how delicious the cake tasted. I cannot say enough good things about this company, their professionalism, willingness to problem solve, take on a bit of a challenge AND during Covid AND on a holiday! Please support this business, as they model the kinds of relationship, we all hope to have with our local businesses. Thank you so much, Rose Tinted Flowers!

T. K.

Rose Tinted Flowers created the most beautiful bouquet of flowers and the recipient was so excited and absolutely loved them. Thanks for such outstanding service and bringing so much colourful floral joy into the world :)

S.

A wonderful company with the best service. They were more than accommodating for any of our event studio's requests! Thank you Rose Tinted Team xx

J. K.

Wow wow wow Wow!!! I cannot recommend Rose Tinted Flowers highly enough. Rosie and her team looked after me so well throughout my wedding planning and were so accommodating when our venue and plans changed multiple times (thanks Covid). Throughout it all, staff were so excited for our wedding plans, which was absolutely contagious. The end result was stunning. The staff at Rose Tinted Flowers are so creative with great attention to detail. They made me the most beautiful bouquet and wedding florals that I have EVER seen.

g.

Im extremely happy with rose tinted's service, shout out to Amy for assisting me in everything.❤️ I'm the first one from KuwAit who placed an order with them, despite the distance and timezone they make sure that they will accommodate and update me with all my queries, they can also make an adjustments if possible. I'm so glad that I found them, that made my uncle cried buckets when they received my surprise for them. The hazy day bouquet was really lovely and even the cake&co's Rafaello cake was so mouthwatering.😋😍 Thank you again,till our next transaction.

L. E.

Rosie and her team did the florals for our wedding and we can't recommend them enough. Rosie's communication was fantastic - helpful planning a wedding from London! She was so thoughtful and friendly, felt more like a friend than a florist by the end. She went above and beyond to help us - ordering vases, sorting lighting - it made such a huge difference. Oh and the flowers were gorgeous. Will always use these guys from now on 😍

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