Reviews of New Moon Furniture. (Furniture Store) in Auckland (Auckland).

New Moon Furniture

128 Reviews

52 Comments

Furniture store

Appliance store

Bedroom furniture store

Children's furniture store

Office furniture store

Outdoor furniture store

Sofa store

998 Great South Road, Penrose, Auckland 1061, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of New Moon Furniture, Furniture store in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of New Moon Furniture

Monday

10 a.m.–6 p.m.

Tuesday

10 a.m.–6 p.m.

Wednesday

10 a.m.–6 p.m.

Thursday

10 a.m.–6 p.m.

Friday

10 a.m.–6 p.m.

Saturday

10 a.m.–6 p.m.

Sunday

10 a.m.–6 p.m.

Popular times

Monday

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Tuesday

10
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Wednesday

10
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Thursday

10
11
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Friday

10
11
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14
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Saturday

10
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Reviews of New Moon Furniture

A. E.

I would highly recommend this business to anyone looking for great service and great pricing on furniture without compromising on quality! The staff are just lovely and really responsive and everything was seamless from purchase through to delivery. Thank you for the great experience to all the team at New Moon!

J. A.

We bought a sectional sofa and the quality is amazing and the price was fantastic. The staff are so friendly and helpful giving you all the information before you even think to ask the question. Communication was easy and clear right the way through. And the gentlemen who delivered was on time, friendly and went out of his way to help us get our sofa where we wanted it. I can not find one fault with New Moon. I highly reccomend and look forward to returning!

N. M.

Awesome, I messaged last night about a bed, brought online this morning and then received a text at 1pm asking if they could deliver between 3.30pm and 4.30pm same day. Bed was delivered at 3pm awesome service highly recommended and this all done under level 4. Thank you so much, my daughter is over the moon with her bed

M. E.

Bought 2 bed from them (King & Queen) and I’m loving them, bed are beautiful very affordable for a spot on quality 👌. Communication is super easy and fast Irene is awesome to talk to. Thank you for your great services

L. E.

The sales team at New Moon Furniture are some of the best that I have ever dealt with. Thank you ALL for taking great care of me.

I went in with my parents for a new bedroom suite after visiting about 4 other locations prior to New Moons Furniture. Ended up purchasing the full bed suite for the solid bed, solid furniture, with new mattress and delivery. Our sales agent was able to assist us fairly quickly and then for delivery it was initially planned to be delivered on the Saturday (5 days later) however they had an opening the next day and Irene reached out and asked if we wanted it earlier, which we took happily. Delivery was planned for the next day after purchasing and they had given us a set time however about 10 minutes into the set time Irene called us to let us know the delivery would be running 20 minutes late. It was mentioned in the store that they drop it to the door however they did assist my father with bringing it into the lounge so i really appreciated this. Also we set it up about 2 days after delivery and i put the bed together however struggled with exactly where to screw the mirror together, reached out to Irene via phone call and she sent me an image of exactly where from the one in the shop within the hour. - Suggestion for the supplier of this product that the manual be provided just to assist with the setup. The key thing for me here is the good customer service and also the clear communication for follow ups which i really appreciated. Haven't had any issues with the product yet (1 month in) so can't talk about the follow up service for warranties (hopefully won't need too as it's solid wood). THANKS AGAIN team

B. J.

Purchased my new 2 piece base & mattress bed set just after lockdown but thought I’d wait a couple of months (it’s been 6 months now) before reviewing to see how I felt. I can honestly say it’s the most comfortable bed I’ve ever slept on! There is no partner disturbance being pocket springs & no hollowing of the foam comfort layer which I’ve found with other beds. The customer service was exceptional with great communication. One very happy customer here :)

m. t.

We bought 3x sets of base with mattress, a set of fabric lounge suite, a set of marble dining suite from New Moon two months ago. They delivered my furniture within a week. Excellent customer service, very nice furniture at low price. I went back to New Moon and bought the freezer and washing machine from them today. Thank you New Moon. We surely will recommend our friends and family to buy from you 😊

S. A.

Great customer service, however requested delivery to be in morning but couldn't fulfil that time, instead we were put into the late afternoon slot between 3.30 to 4.30pm, had to call to check when the delivery will come just before 4.30 and they said it will be there within 5 minutes, they didn't arrive until 5pm! Without calling us to let us know, least they could do was help me (pregnant) and my husband take the bed base to our room but no, no help at all. (yes I know it's mentioned they drop it to the door)

S. N.

Excellent service staff goes above and beyond to help customers. Good job Irene

Excellent customer service. Very good price for quality products. Their delivery is fast and done professionally. I like their delivery service, because two men did the delivery and assembled the furniture for me, and the best part is taking the packaging materials away! The custom made lounge suite I ordered looks brilliant at my house and it's just like what I wanted. Thank you New Moon Furniture.

F. S. W.

Excellent communication, fast efficient delivery, 5 star service 👍👍👍

H. K.

Purchased a king bed from here. Recieved It following week and I love it best sleeps on plush matress.. lady I dealt with was really nice.

H. D. A.

Beautiful elegant designs and prices I hope. Don’t know about the reliability but it looks awesome.

e. S.

Found this shop great, good selection with excellent prices. Customer service was very good, prompt email communication. The ladies were lovely and found the delivery option where the items are unpacked and packaging removed really helpful. loving out new drawers thanks

P. W.

Excellent service and helpful staff.

M. H.

Very good customer service by Ireen

E. J. B.

Staff are friendly and very willing to accommodate and help their customers. Quality of their product is good. Honest and trustworthy seller.

N. R.

Was very happy with the range, pricing and service (same day delivery and install). The only issue was some attention to detail with the setup of the coffee table - the finishing was not quite flush on all sides.

J. T.

Tried buying a lounge suite and asked for a $50 discount but was told its already on special,so I'm buying it off trademe for the same price and there trademe fee will be $145, go figure 😂