Reviews of Bunnings Warehouse Botany. (Hardware Store) in Auckland (Auckland).

Bunnings Warehouse Botany

2933 Reviews

323 Comments

Hardware store

Home improvement store

Bathroom supply store

Garden center

Hardware store

Kitchen supply store

Outdoor furniture store

Paint store

320 Ti Rakau Drive & Cnr, Burswood Drive, Burswood, Auckland 2013, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of Bunnings Warehouse Botany, Hardware store in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Bunnings Warehouse Botany

Monday

6:30 a.m.–9 p.m.

Tuesday

6:30 a.m.–9 p.m.

Wednesday

6:30 a.m.–9 p.m.

Thursday

6:30 a.m.–9 p.m.

Friday

6:30 a.m.–9 p.m.

Saturday

7 a.m.–7 p.m.

Sunday

7 a.m.–7 p.m.

Popular times

Monday

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Tuesday

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Wednesday

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Thursday

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Friday

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Saturday

7
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Sunday

7
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Reviews of Bunnings Warehouse Botany

K. O.

Looking for heavy duty box, checked before coming but in fact not available at store. Very helpful staffs

P. A.

Went to look at Esky chiller, found a small 10l, perfect size for $39.00. Busy today at 1pm but straight thru self service. In and out under half an hour.

It's Bunnings. Like most other Bunnings. Staff here are great, and the typical Bunnings range always means you get what you need. Some products are clearly being impacted by shipping issues, hard. To get hose clamps for some reason.

Welcoming staff, smells like timber, clean and well-stocked store. Toilets were reasonably clean and hand soap smelled amazing. Things hanging out of the sanitary bin though.

K. P.

I quite like this store. It's new and invigorating. Still has that freshness and eagerness from the staff as well. Heaps of parking and well located. It's always well stocked and some staff member willing to help. Excellent range and well priced. Definitely recommend this place.

K. L.

Super happy with the service when I had to return/exchange some spray cans that didn't work. I only had the receipt for 1 can but they changed both and the guys in the paint department were awesome.

E. F.

It was good the staff is so helpful when you want to find certain item to buy thank you Bunnings your staff is awesome and to wear our mask it's experience for all of us thanks 😊

C. R.

My favourite place, been going there for years. Enjoy looking through all the items and finding items of interest all the time. Staff and managment so helpful and friendly.

P. W.

I went here when we cud only do click n collect. It was well thought out from entering to exiting. I gota say.... orange cones were placed in such a way that if one couldnt follow then they must be colour blind - seriously, id been to other no name well known stores and we practically had to search for the next cone! I kid u not! So Bunnings...Two Thumbs Up! ! !

Great service, the staff is always there when you need to find something!!

The staff is friendly, they almost always have what we need, and are able to answer our questions or direct us to someone who can.

T. S.

Parking is always a struggle in here covid or not. The young lady assigned in the entrance door (last Sunday) directing shoppers is not friendly/accommodating as I tried to asked where can I go for refund as I was been charged 2x for an item at checkout.

L. W.

Pick up due to covid restrictions. It didn't take long for my order to go through although I understand that they are getting longer due to ongoing restrictions. Pick up was easy and efficient

We went to Bunnings Botany today.We needed a new toilet and the help we got from the gentleman there was outstanding.

ON 22 December, My wife and I visited Bunnings Warehouse Botany (Corner of Burswood Drive.) Being totally ignorant about home improvement techniques and the type of materials needed, we sought the assistance of a young floor attendant by the name of Ali. Not only we were amazed by his product knowledge but also his willingness to advise us on how to get a perfect finish by explaining the technicalities of what we needed. People like young Ali are certainly an asset to your Warehouse and he has won us over as regular customers of Bunnings. Please convey our sincere thanks and appreciations to Ali. Godrej Engineer.

Great help in outdoor furniture by Nikhil and Chad, outstanding service. They helped me find exactly what I needed and even helped put it in my ute. definitley coming back.

A handy all-in-1 place for DIY supplies. I only wish self-checkout machine is NOT going to be the norm for the future.

Great place. Pretty much standard Warehouse. Lovely staff good products.

Free Santa photo for kids, really thoughtful and all Staffs are super friendly.

Great place for your hardware shopping....friendly staff always guides you to right place as per your requirements....

T. G.

Didn't quite have the exact replacement bulb colour but close enough. Still slightly annoying not to be able to use Bunnings powerpass card at normal checkouts. End up not using it at all for smaller purchases.

Didn't find that anyone went out of there way to help you, had to find help quite a few times.

Great service lots of workers and they knew there stuff.

Excellent customer service Theresa at Botany Bunings! Very helpful and very efficient! Wonderful shopping experience! Keep it on.

Busy place, lots of parking, typical Bunnings loads of choice staff very helpful

visited super cheap auto to get window blind, staff was helpful to get rhe right size for my car window.

I enquired where to find log baskets was told Aisle 35. I walked the length of store but found nothing! Very hard to get assistance from staff all too busy!!!

As always, Bunnings is the best place to buy a good DYO stuff around Botany area. Each time very satisfied 🔆

Good choice. Helpful people. I find the Bunnings product finder amazing

Best customer service ever. Helpful with a smile

R. K.

Bunnings is a top favorite visiting place, learning place, exploring place, & most importantly a place diy folks feel most connected with. We are the children in the lolly shop! Every possible item is available & then some more. Their coffee & nibbles are so refreshing. The garden site is a pleasure for many of us with green fingers. The tools sections & the sheer range of power tools is amazing, the plumbing, bbq, etc. are superbly displayed & well lit & easy to scan & locate whatever one is after. Their staff are superbly knowledgeable, friendly, caring, efficient & are very well versed in guiding us to our destination items in any of their isles. The Bunnings app is also an excellent tool to locate items. Full marks to Bunnings for a great customer experience every time I have been there.

So good when you can find everything for all your DIY projects in one place

J. W.

Clean, tidy and bright inside. Just keep an eye on watering the plants adequately at the soil, rather then from the crown, in the garden centre. I would've given 5 stars if it wasn't for this. Wide variety of plants and gardening materials. Good prices. Love the garden ornaments too. A wide array of power tools and some wonderful staff to assist.

Tinted my paint for free fast friendly knowledgeable staff get 10 out of 10.

Always a great place to find whatever ypu need in the bardware sector, plus much more. Great service and assistance.

L. J.

Great service & competitive pricing. Greeted as come in, asked if needed assistance finding item (did ask for asst finding), well set out for all including large plant/ horticulture dept. Thanked as left - a enjoyable exp. Definitely recommend

Great service even in lockdown. Very wide selection of building and garden items.

Some of the staff seemed like they really couldn't be bothered being there. Not hugely helpful.

One of many Bunnings hardware stores located throughout New Zealand, the Botany branch is great like all. There is also helpful parking for cars with long trailers. This area can be found on the rightmost side of the parking lot where on the ground it should be marked with "TRAILER PARKING". Stock is always in hand, and staff are always helpful as usual. Would recommend!

UPDATE: Following my initial review below the NZ distributor sent me a replacement part for the unit. While this does not change the fact that parts support is limited as the part is not available off the shelf I must thank the Ryobi Agent for their assistance. At least they offered support my replacing the part despite the ridiculous cost to themselves. Changed from 1 star to 3 Ryobi RPW3200 - Dont Buy This Unit!!! Unit Retails at $799 NZD Used about 10 times - 2YRS The water bypass - Black Plastic Tube in Pic developed a leak The split grew with each subsequent use (2) Tried to replace the part ( a circa 3-4cm plastic screw in tube) Bunnings say Ryobi can only supply the head assembly complete at a cost of over $400. I contacted the ryobi agent in NZ which diverts to Australia. They confirmed the same. They agreed it seemed absurd but it is what it is. I wish they had put that on the box when I looked for a pressure washer. Other than this the unit has served well. The point is why make a replaceable plastic bypass if you cannot replace it? If you cannot support your product I would not have purchased it. Secondly, I recommended buying products that if sold in NZ are supported locally in NZ. This means a local help desk not just a sales agent. It is a real struggle to find some support for this product. I am sure it exists but who has time to unravel the support structure that is (all too) commonly complicated these days. The help desk in Australia did not possess any out of this world technical prowess. It would be more comforting to know that you have a point of contact locally whom is willing to take ownership of the issue. HOPEFULLY THIS REVIEW WILL ASSIST YOU WITH YOUR BUYING DECISION

Had all the tools n hose fittings we needed

Right next to Supercheap auto,good entry and exiting as traffic lights are there

What an amazing hardware store. 10 out of 10 for service, value and product range.

B. T.

OK branch of Bunnings but service is not great and stock is a bit scattered. Not always easy to find what you want. Latest visit was better. Service visible and very helpful. Layout seemed tidier..

I go here rather than the big orange place. Has everything I need and there's always plenty of parking

Staff were friendly and went out of their way to help despite being incredibly busy. Thank you Bunnings.

It is like walking through a candy store for grown ups. Was nice just to shop again in new levels.

Great staff .assisted in what we wanted

H. G.

Awesome friendly staff and fast service considering the line up of car's due to covid

Who doesn't love a good Bunnings visit!!!

Plumbing guy think his name Bima I think ,just out standing Service and help more staff like Him please

Good choice of products unfortunately not much stock on the shop floor.. Student employees should be better trained most did not know where items are and were quite helpless.

L. K. T.

At time had everything I needed.. Best service

A. S.

The store was easy to locate, the aisles where easily to navigate, good selection of items though there were lack of staff and the color scheme of checkout blended in to much makeing it hard to distinguish areas

Excellent range of gear and nice tidy store

Great service under lockdown very helpful advice thanks folks

M. D. P.

This is my ‘go to’ place for anything diy. Well stocked and good selections available. Staff are generally nice except for a few. Timber cutting service can be a hit and miss as most times I went there, it’s not available. Last time I asked, the saw was not working and when I asked when it will be back I was told “it will be when it’s fixed”.

M. S.

Very friendly staff most of the time, and helpful. So convenient location to east Auckland people. Almost all your DIY and house fixes and renovation stuff

Great store and very friendly helpful staff..

Love this shop with great friendly service

Very good, very helpful staff members

Helpful staff helped me find what i wanted.

S. J.

You can find almost everything for your construction purpose

Well planned collectors area for your click n collect, cheers.

S. P.

Only one lady around who tried her best to help, even after making announcement for person in electrical dept to come help a customer NO ONE BOTHERED! Rated 3 stars as lady did try to help and this is more than you get at most Bunnings stores. Time to shop Kiwi. Mitre 10 here we come.

Helpfull staff good variety of products.

Great Covid precautions but can shop freely.

Love this store has literally everything

Maccine is doing great job during her training days, running an extra mile. Tere is great and teaching her preparing for the best customer service

Do not require vax passes.

Good range and helpful staff

Always a good shopping experience in here.

Staff are always friendly, sometimes to friendly haha.

Great place to shop for tools and diy products

C. M.

Had the pleasure of dealing with Anne in Special Ops. She couldn't have been more helpful. Great asset to the company

N. S.

ordered special counter tray to add to rusty wheel barrowand adapted to restored frame

Good but gets a bit crowded

Probably the biggest Bunnings outlet I have seen in Auckland

Don't forget to take a photo of the product label if you are getting loose items. Makes checkout so much faster

Picked up items Service was awesome

Variable levels of customer service. Some realty helpful people, some jobsworths and some rude.

Very good hardware store friendly staff and very helpful and I love that they accept ZIP for part payment

Our go to shop for all hardware and DIY needs

Helpful staff friendly place to visit but wish they had another exit as it is difficult to get out of at peak times. very busy store

We designed and ordered our new kitchen using the Kaboodle design service from Bunnings in Botany. Ben who was in charge of our order was FANTASTIC. He was so helpful, respectful and gave us so much attention! Our kitchen looks amazing. The Kaboodle programme, with the amazing support from Ben couldn't be faulted. An amazing option for building a new kitchen. Thanks Ben!

C. M.

Always a lovely experience here! staff are friendly and helpful, but the store does get busy!

A. H.

Very good -got everything I wanted however customers were getting frustrated with the length of queues. You need to add more checkout operators as not everyone can go out through the self checkouts.

Always good 👍🏻 👌 Few cars and managing covid restrictions properly

A. C.

A wide variety of products in stock and online, products are displayed in a tidy manner and way-finding signage makes things easy to find. Price is competitive compared to other hardwarehouse competitors. The staff are usually friendly, helpful, in uniform and look like they are keeping the store in check. Usually come here for small items, hardly any queue wait times, and usually plenty of parking spaces.

L. D.

Friendly, proactive and knowledgeable staff.. I've never had to look far for assistance as there's always staff buzzing around.. Lots of products and stock to chose from.. great prices too! 😍

T. M.

I had a nice experience thanks to Daniel in storage for helping me to find the right shelves. I was a little confused as to which wooden shelf fitted into the frames so I asked for help. He loaded my shelves onto the trolley, helped me put back the wrong ones I had 🤣🤣🤣offered advice on supports too and even showed me how to put them in the right way. I got what I needed and was happy. A guy outside (customer) even offered to help load them into my car😁so nice...but I'm an independent woman😉🤪nah they were not heavy. Thanks Bunnings

Always great. Best place to shop for stuff for repairing, home improving and maintenance.

A breeze☺ well organized and controlled shopping under Level 3.

M. R.

It a great place , get most of what you’re looking for, do find that staff levels have deteriorated as hard to find help lately but always friendly . Prices also seemed to have gone up, wanted a gutter re router insert and is over $60 for a piece of plastic pipe .

T. K.

Easy parking. Easy to see where you need to go in the store. Great, friendly staff who have a good knowledge of where stuff is within the store. Plenty of choice within and a garden centre too which we did not use in this occasion.

L. S.

This is a huge store, bustling with everything you need. Plenty of do it yourself options and all your house and gardening needs. It is always well stocked and has friendly knowledgeable staff happy to help or point you in the right direction. There is a drive in timber section to make loading up the trailer a breeze with a timber cutting option too. The car park is huge so finding a park is no problem. I recommend this store.

K. W.

Friendly staff with a decent cafe inside with reasonable prices for coffees, they actually do a decent pie from the pie warmer. Their pies aren't soggy, they keep them hot and are not to bad for something out of a packet. Bonus tip, they also have free instant coffee next to their trade desk.

Good contactless pickup during covid. Thanks

Great shop, good selection of goods. Was looking for a laser thermometer for the bbq so I went to the bbq section. But it was actually in the tools section. Dont understand why.

Has most things you'd expect. Reasomavke help from staff when its not too bust. Only annoyance is how they expect to scan your receipt as you walk out, after you've just paid for your items. It's pointless and only makes you feel like a criminal.

C. C.

Great range at reasonable prices. Staff I've met are helpful and knowledgeable, although sometimes that knowledge may be a bit thin at times. The store is well-managed, where while they do have "trolley blockers" in the aisles, they are not as frustrating as other Bunnings stores (e.g. Messy Manukau), where trying to push a trolley (especially the larger ones) can be a very frustrating experience.

Friendly service and friendly staff

The sausage sizzle was pretty excellent. ...Oh, and the hardware store wasn't bad, either.

Thanks Andrew. Myke, whens our corporate box. Cory will be in soon to accept his brand new Mitsi Triton. Chairs, YLB

Some workers are great - friendly and helpful. Others are meh and you get the impression that they would rather be somewhere else.

Service was great as usual

a. m.

It's good. Seems to have everything you need. It's a big shop so best to ask what you need otherwise you could be wondering around for a while. Staff are very friendly and helpful and seem to know what they are doing. Carpark can get very full depending what day you go on. It has a cafe which is pretty basic .

G. S.

Service in the paint section is exceptional. Both staff are knowledgeable and tinting does not cost extra. I took back 4 litres and asked what they could do to make it darker for me and I am really happy with the result and no extra charge.

They have to improve store order pickup protocol. Helpful staff though Will review again if i am happy with protocol later on.

Unable to supply enough of a item ,we had to drive to another store to get it,why!I couldn't pay at the first store and have it delivered to my house,really!!!!

Y. S.

The store is always well kept and looks good. The staff are friendly and are always willing to give you the best advice. The prices are great and they often have surprise specials on the weekends. Overall a great experience for the customer. Would highly recommend!

Good price and variety. Staff are helpful

Awesome service, consistency great tasting food and a clean modern decor eating environment. Food reasonably priced.

J. H.

Was beginning of COVID when we were going into shut down for the 2nd time. I needed to go to the trade area. It was packed elsewhere with limited parking spots. I timed it nicely and was able to drive in, get concrete, Pay and go within 10-15 mins

Good hardware store

They have very good and helpful staff. It's very big and always busy during weekends.

D. E.

Good service is a norm here. Today I went to get 1 litre of paint and combo units for bathroom. Couldn't get the paint I wanted cause didn't come in oil based but she tried to find an option for me. The bathroom lighting lady was very knowledgable and gave good background and gave me good options when i bought out their stock lol. Prices better than other retailers too

M. H.

Not up to the usual standard of service. The young shop assistant in the gardening section was more interested in being on her phone. Love this store so this won't put me off because most assistants are great.

Got the nails very quickly then off home to fix trellis helpful staff there

I always spend too much money here 🤣

Good range of products.

R. H.

Always something for thr kids! Father n son outings on a Sunday. . Sipping coffee while toddler plays in jungle gym..

It's my local, gets very busy.

Offers a good range of hardware products. Staff are relatively helpful with advice. Unlike Mitre 10, they do not offer plastic bags, so you will have to bring your own or use the empty boxes by the checkouts. Be sure to check prices at Mitre 10 as both hardware stores offer a lowest price guarantee.

D. H.

Annoying lack of service. Lighting in garden centre not on in the evenings - given the SAME nonsensical excuse, by a vague girl, 4 weeks after I first complained. No-one could answer a lighting question - the person who could help "had gone home". You should treat customers much better. At any time of day.

J. S.

I don’t even know what to say. I feel so sorry for the team that work there. I was in the Paint area waiting to be served then this young lady approached me and ask me if I needed assistance. However this rude Romanian Foreign lady barges begins her and rudely interrupts. She was rude and said “I was waiting for you since before..., I won’t be long anyways”... she grabs her phone and spend quite a bit of time trying to show her on her phone what she needed then says to the young lady “Oh whatever I’ll go somewhere else you have me a look?,..” starts to call her “rude, abrupt” because she was serving other customers. She was very patient with the customer and provided awesome service and knowledge to me. It is not fair how some of the customers treat the workers and I applaud anyone that works in retail. I would of yelled back at that rude Romanian lady.

R. H.

Best hardware store ever, a handyman's dream. Great place for gardeners too. Get all my building supplies here and on the two occasions when I needed to return/ exchange something it was absolutely no hassle, thank you Bunnings.

Great store with its products...

D. M.

I get good service, and visit the store about 3 times a week for home and work. I visit the ladies at the paint counter a lot, as well as Trevor, Becks and Felix, who all know their story. Keep us the good work. I always want to talk to people, who have actually used the products, and tools. Dave

B. M.

Our assistant was most helpful but was on a mission with 2 other customers at the same time. Top Mark's for his manner but slow down we had plenty of time, no hurry mate!!

Valerie was awesome! Great customer service

What can you say about Bunnings ? They all have the same basic layout, the same stock, and staff who have all been trained the same...

Easy access to materials and tools.The staff very helpful with pointing you in the right direction of anything you need on your list.

A. K.

Staff are friendly and very helpful here. As a result found what we needed pretty quickly. Handy to home as well.

No answer when calling in a couple of times Totally unacceptable. Where's customer services. Really disappointed. Thanks for nothing. 02/05/2021 , 16:50

D. H.

Over charged by $120.00 !! Went back in store and had it sorted out. Staff dont look very happy. Thats why we were over charged. Not intrested in doing a good job I felt. Only had one person ask us if we were ok. Very unlike Bunning's.

G. C.

Went to replace a drill driver I bought a year ago. Ozito. They exchanged it, no hassle. Great service.

Massive sized store. Lots of household things+ you can find there. It's got a little cafe and kids play area as well.

Great range with knowledgeable staff

D. C.

A wide range of goods for anywhere from an acceptable price to way too expensive. Great for small jobs or little bits and bobs you need around the house. The weird ceremony of checking customer reciepts is pretty annoying.

Very comprehensive range of DIY products. Plenty of parking and spacious store for easy shopping.

D. Q.

Always easy to find what I'm looking for or the staff know exactly where everything is. Great range of options and prices for each item. Helpful friendly staff as always.

Would recommend as they had my order ready to go promptly when I arrived at the store

R. L.

We are spoilt for choice at this store! It has everything you need for the DIY person. We certainly do love coming here, the staff are super friendly and very helpful and knowledgeable... keep up the awesomeness Bunnings!

Being able to take your dog in makes this a great place to shop, staff are attentive and friendly

F. R.

Pretty sure I saw hand sanitizer to hear the time that I go is early in the morning so it wouldn't be too many people

Anna on the told was brilliant and also made up for some other bloke sending me to the wrong part of the store for WD-40.

J. L.

Good place to get quality item without burning your pocket. So much to see and available but not so much advise from staff. Easy return just in case you don't need it.

c. h.

Good service generally . The plumbing section used to have a staff member who was knowledgeable on plumbing this seems to have disappeared they really should get someone in for that section who is an ex-plumber or knowledgeable in that line. Just recently I have noticed a dwindling of staff numbers and this is a little frustrating at times when looking for help.

G. M.

I want to give a huge shout out to you WINSTON. You are a great asset to the company 👍 For an elderly man who works as hard as you do, I salute you! 🙌 Lovely checkout girl Nicky as well, thank you both

At least they had the oven I wanted. This was my 4th Bunning's in 1 day. Which sounds like a song but isn't.

Staff friendly and helpful. Unfortunately error made in charging and I then had to wait at returns counter for credit to be done.

Great staff and friendly mainly the ones who served us The prices were affordable for what we came in for as well as easily identifiable Will return

D. W.

One of my favourite stores! Enough staff to ask questions and if they don't know the answer you need they know who does. Well trained, knowledgeable and know what customer service means. Went to Brisbane and directed my friend to the nearest Bunnings. Not a patch on my local so well done Botany store - you rock!

Huge place, lotsa everything

Gotta love the big green shed 👍

K. R.

Great service 👏 👍 👌 just 0800 number bit of a pain 2 numbers for trade and collect and pick up. But picking up from trade great service 1 guy on his own 👌 🆒️

M. C.

All good going to save some water for the garden.

Great shop The garden center till is not open so you have to go instore to buy which is not good 😐

Good Service Customer.

A. K.

An amazing place to buy the household stuff here. Most of the stuff is really very good, good quality and best prize. Staff is very helpful too. They have area for children to play so while you shop, your children can have fun.

P. M. R.

Very good prices and very huge range of collection. People assume it’s only for hardware but if i visit the store I would pick up something from the shelves for my home. Specials are amazing

S. M.

I keep coming back, I want to shop at Mitre10 but bunnings is so much closer, cheaper and has a wider range, if not better products... I can't find anyone who beats it and that's their motto I guess. Oh their car care products are a bit off, that's probably the only fault I can find? So I just go to supercheap auto which believe it or not is RIGHT next door :/

Whilst Bunnings is my least favourite place to go, its great to walk in door and be welcomed, Even Mark having coffee says good morning and is happy to help you. Nice to see great service at Bunnings Botany

St Bunnings is where I really enjoy

Friendly helpful staff around every corner. Everything you need 8s at this store

Staff here are always friendly and knowledgeable. Great range of products.

A quite big store, but it got an unusual layout than their other branches. Parking space is quite a lot, though the traffic layout is a bit unclear. Staff members are quite friendly, and stock most of their usual items.

The staff are great, the store is always well stocked. I really enjoy going to this store. They have a nice cafe & playground for kids to play.

M. B.

Great service, awesome products. Love that there is a toilet...the little one always needs to go toilet so it's quite handy. The part is great as well 😊👍

Nicely presented Bunnings, plenty of parking. Staff can be a bit scarce if you're needing help, but if you can find find one they are knowledgeable and friendly.

Awesome service and excellent communication

Good prices here too. Wasn't too busy when I was shopping

Generally everything available for any work that needs doing around the home and or business with plenty of parking, easy access and great, helpful staff.

So big you can't find everything caz it's always changing 😊😊

Very helpful staff, they stop doing whatever they are doing to make sure that you get whatever you are looking for.

m. A.

Large selection of tools and all the requirements for D.I.Y. All you need to refurbish or build new house with all sort of professional tools and bits and pieces. variety of the same item with different price tags suits all budgets. Decent prices too

S. T.

I just love this place, so intreging, friendly, plentiful, I could spend hours just looking. Wish I had more money to spend. There aren't enough words to explain my happiness when I visit.

They always have what I need. The staff is very helpful and knowledgeable.

Love Bunnings! Friendly and helpful staff, awesome little cafe and indoor playground for the kids, and lots of interesting products all at great prices. Never lets us down ;-)

One of the best of been to that has a bigger variety of goods for home...highly reccomend if you don't mind the travel

Has the stuff we want.

Love Botany Bunnings. So good, staff are so friendly, they have everything you need, always a great experience here.

Friendly staffs Easy to deal with great products

love this place has everything you want for DIY. And there hot pies are great

Darryl was really helpful in Ti Rakau branch store and spent a good 5-10minutes giving tips to solve my wood ceiling issues. Knowledgeable and friendly.

Teo and Maurice in the tool shop are the man. Best customer service

A great place to get all your DIY, but a bit difficult to search for the correct staff to help.

Good prices. Ample parking. Friendly service. Garden centre has been recently renovated and has a wide range of plants and garden supplies

c. l.

Great product range and prices. Really helpful and knowledgable staff.

super friendly and helpful but always overcrowded, be prepared to spend time there

Goodift service, not too busy and staff is very helpful

Kids DIY every weekend!!! That's wonderful initiative!!! Congrats Bunnings and a big thank you to Anushka!!!

Great place for items n prices. Excellent parking

Staff are great - always willing to help!

Good selection and affordable prices. Staff always pleasant and helpful

This is a great place to get all your DIY gear at great prices. Friendly staff is the norm. Plenty of parking.

In almost all the times I have Ben there I managed to find the items in question. Great value for money product. Friendly and helpful staff.

Good layout, easy to find your way around the store

Visited the Botany store early this morning to get some plants & potting mix. When I paid at the nursery gate, I asked the girl if I got my car could someone please lift the lge bag into the car. She said yes. When I returned with the car, a very rude Asian man told me the person who was going to help, had gone. I stood looking at him, eventually he said he would go & look, returning to say he couldn't find anyone. He then said he couldn't lift it, waving his hand at me, there seemed to be a plaster on the thumb, he suggested I lift it, which wasn't an option, as I have a bad back. He then bullied the check out girl to help him despite her telling him she is not allowed to leave the till. After loading the plants into the car I went back & told the girl that was the worst customer service l'd had there, she did apologise. She in my opinion was not at fault. I am incidentally nearly 70.

Brilliant and very good at paint matching. Great place for all your needs .

Bunning's is awesome service is great always getting in new stock and I learn stuff can't wait for my next visit

Staff was slightly rude and wouldn't help us at all. Could be better.

Amazing place, staff is friendly, material and tools are easy to come by and I will go again and again and again.

I love Bunnings and this store is one of the reasons why. Really helpful staff who are patient when its clear you haven't a clue what you're talking about. Great prices too.

Went shopping at Bunnings new garden centre today. Was so lovely to have someone experienced in trees and garden . Lady was so helpful and genuinely excited and passionate about plants. Thanks

P. G.

Great; as always. Very helpful staff member; but a shame Bunnies didn't have a plastic patch repair kit we were after.

What do I need to say lol?

D. S.

Greeter on the door pointed me straight to the bird repellent I was looking for. Tick. Checkout was super easy and fast too. Great store.

Staff very helpful. I was looking for a corner door roller catch which is a very small set. No way I can find it without the help from several staff.

Was a quick visit know what I wanted and was easy to find in store

Very helpful staff. Pleasant and polite

H. H.

Love the service, I enjoy going out there even though it's a bit out of the way. Competitive pricing too.

Great range of goods,Customer service a bit lacking. Unless you are the only person in the store don't try finding some one knowledgeable.

Wrong part was ordered But staff was not cordial enough when asked to return and refund

What ever you need go there you will find it or similar at least. Helpful team. Reasonable prices. Could be a whole day visit with coffee break.

The new gardening area is well designed but more staff on the cash register would be helpful.

P. F.

Value and a huge selection of quality home improvement items. Easy access to ever item Andy very attentive and helpful staff

Easy shopping, however long queue at checkout with only two cashier's available, it is the silly season , please have more available tills so shopping experience can be with ease and quick...

Good variety of home supplies and staff are always helpful when I ask for help.

Great ..everyone friendly .we were able to take our dog in .they let us sit and eat at one of the tables outside of the eating area. Bella our dog was a hit with people passing bye.

Quick n easy... Well organized and helpful staff

Cool. Lots of gear.

It's always nice to find everything that you are looking for and even better to just window shop for your next project.

Best pla e to get your DIY stuff. Friendly staff compared to the old and grouchy ones @Mitre10, treats their customers as if they're all liars and thieves!!

Good safety precautions in place with queuing system for tool shop entry. Helpful staff to guide customers.

Great range of stuff for the home. Services are alway good. Staff is friendly and always helpful. Love shopping at Bunnings.

love this place friendly staff and cheap

Good prices for hardware, homeware, DIY, kitchens, bathrooms, etc, etc

Great help under level 3

Variety of products. Always received excellent service!!

Qik and easy visit. Helpful staff for a Sunday.

However on a busy day getting out of the car park is a mission. I put this down to poor layout design. Only one exit endless bottleneck issues

Bunnings is a great place to find hardware and tools, as long as you know what you're looking for. Their staff however, although friendly, are not very helpful.

Busy getting in and out. Really wish they had more than the single entrance/exit.

D. C.

Excellent hardware store. Had pretty much everything you could ask for. Staff are friendly too

Good sized store. Garden center was badly wilted. Products were layed out differently than other stores. Made things a bit hard to find.

Good place cheap prices high quality stuff but can you sell those computer 5 leaf screw drivers I need them.

Good prices...good variety of items for all your DIY needs. Friendly staff and very helpful here.

Had the product that we were looking for but a lazy staff member had us chasing our tails trying to locate it.

Look after the old man in the bbq area...he was awesome.... look after him he's old. He looks like Santa clause...you know the one

What a amazing Bunnings store, so clean, tidy and such helpful team. It's nice to see the self checkouts

Never seen such a variety of products at any DIY store. They also cater for trade.

Took my exchange goods back for something else(no fuss).Great service.

Love man toy shop 😁😁😁

Great prices helpful staff

Great Bunnings only problem is the parking lot - it's a real pain getting out of.

Love the coffee love the gf muffins- love their service

Has everything we need.

Staff helpful and know where nearly all the products which is impressive considering how much they stock.

Massive stock, good customer service and good prices

Good selection, can be difficult finding assistance.

Bunnings warehouse botany is a good place to go when you are looking for outdoor furniture as well as hardware materials. You can buy a variety of things here mostly to do with building, or furniture wise

Fairly good store with helpful staff and a wide selection of products however prices are quite dare compared to Mitre 10 and other smaller shops.

10Nov16 Quite a different feel from the Bunnings Manukau store in Lambie Drive and smaller. Same range and lots of parking. Awful loyalty scheme that is a bad as Placemakers' scheme

I hade the best help for my new kitchen thanks.

I'm a reg here at Christmas

Good sized store, lots of options

very helpful great products. I have my kitchen and ensuite from Bunnings will be looking at doing our main bathroom.

Good deals, prices, and helpful staff. Often difficult to find staff to assist as they are busy helping other customers.

Great place for all hardware needs and more. Huge place with a variety of stuff. Most of the staff is friendly and helpful enough.

Wide selection of reasonably priced products. Staff are quite friendly to help and there is a very fun playground for the kids too!

Botany warehouse has good variety of assorted baby house plants

Love bunnings, better than allthe other hardware stores in my opinion.could shop there for hours

Dealing with Maurice in Tools Dept, definately a 5 Star employee, a pleasure to deal with.

Thank you so much

They always have better selection, stock availability and awesome customer service compared to the Manukau branch.

Well stocked however its is challenging to get someone working there to help a person

Great place to shop for all your DIY needs. Also has a good cafe if you need a perk up

What don't they have?! My one stop solutions shop on so many occasions.

Timber yard staff go home early, a couple there but can't drive timber lifter. Got to get there earlier

The staff were very friendly and was a quick pick up

One of my favorite place to shopping with all gardens, building materials and tools, you can buy sizzling sausage at the front gate in most of weekend lunch time. :)

Really helpful staff, can always get whatever I want

Great value and good range lots of parking and cheap coffee staff are friendly and helpful.

Good service shop but need more room in asiles

Store is tidy but some staff don't offer much help about the simplest of things.

most helpful bunch of staff at any hardware store ! xcellent

Awesome service from Karishma who went above and beyond to help me out in a hurry! Thanks Karishma!

Great place for various hardware and household equipment!!!

Usually customer service depends on the day and the staff you deal with. Some are helpful and some are just not bothered to help.

Good click and collect service, easy and quick

Nothing to complain about. It's bunnings warehouse and they're all pretty much the same

I love this place. Please santa, more Bunnings gift cards.

Fantastic always happy to shop here staff are so helpful and friendly

Great staff and good range of products

Whatever you need can get it from this warehouse at a competitive price, particular it DIY Instruction leaflets guide you most of know how even you are not a skill worker for most of household works. I like visit this shop

Good place for DIY supplies. Full of goodies surprises. A MUST go to place for the handyman in us.

very nice..good price

Great. Find it easier to shop than lunn ave. Also super cheap next door is a bonus.

One of the best Bunnings to go to. Well staffed with a good cafe and everything you need for DIY.

Great friendly staff

generally friendly staff, good range of products and in general lower price than mitre 10, a nice playground for the kids

Normal as normal gets..Typical bunnings..you know the drill

Stopped in to find a replacement rubber hose fitting. The staff member I dealt with pointed me in the right direction but unfortunately they did not have the length I require