Reviews of Bunnings Warehouse Mt Roskill. (Hardware Store) in Auckland (Auckland).
Bunnings Warehouse Mt Roskill
2 Carr Road, Three Kings, Auckland 1041, New Zealand
Description
Information of Bunnings Warehouse Mt Roskill, Hardware store in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
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Map
Open hours of Bunnings Warehouse Mt Roskill
Sunday
7am–7pm
Monday
6:30am–9pm
Tuesday
6:30am–9pm
Wednesday
6:30am–9pm
Thursday
6:30am–9pm
Friday
6:30am–9pm
Saturday
7am–7pm
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Reviews of Bunnings Warehouse Mt Roskill
D.
I visited Bunnings Mount Roskill. Plenty of Parking and great visible security at the door.
Smiling helpful staff took me to or gave me directions to the aisles I needed to go to.
One of the items I purchased was a large storage unit needing assembly. Staff not only let me park briefly right outside the door in a disabled park but cam and helped me load the big box that the parts were in. It would not fit in the boot or across the back seat. We ended up putting the front passenger seat back and rested it from the floor of the front seat to the back window and we just squeezed it in. I would not have been able to get it in the car without their help. They also looked after my trolley while I went and got my car.
Great service makes shopping enjoyable and puts me in a great mood.
N.
Standard bunnings store layout.
2 level carpark space.
Easy access from covered parking space via ramp or stairs.
Ample designated mobility parking spaces.
Friendly and helpful staff.
N.
Very handy placd to find necessities for home essentials. One problem thoufh would be that some items does not have the price on it but just the barcode. So looking for the price of certain items will be hard to find.
a.
Glen in tiling department is an amazing human being . He has helped me with some excellent tips and it worked. Thanks Glen for your help. Have a fabulous day and weekend ahead. Anil
H.
Drive through pick up during lock down is really a pain….
P.
Day 1 of Auckland being able to shop in person.. Bunnings was very busy but staff managed this very smoothly. A big thank you to Jess in the trade dept..got a 2 week wait for delivery down to 5 days.
C.
Bunnings has never let me down. No matter what tools/handyman/building/garden/bbq item you need you will find it here. Staff are helpful and will tell you where to go if you need their help. Yes lockdown has been difficult with online orders with queues forming snakes and quite long but it is what it is under the circumstances. I have had to return items but never had a problem.
l.
Take your time & slowly enjoy the Lovely summer flowers on sale. Many herbs plants on sale. A hyper warehouse on all your DIY needs. Professional, polite & courteous knowledgeable staff to service any queries. Enjoy a cup of coffee & cake of the day for $7. A little wait if there is only a staff taking & preparing your orders. Over 💯 car park below & above warehouse.
J.
They are doing a great job during click n collect. Yes you have to be patient and wait your turn but they trying hard. I would suggest to them they have a line for tradies who need urgent supplies and homeowners who just want a new lawn rake.
Y.
Could be the cheapest garden compost if you do'nt care of the smelling but it just disappear in a week, the grass even grows more in a week
H.
Kudos to the team working all weathers to fill our orders. In L3, orders were picked quickly with heaps of pick up times available. Both times I was there I witnessed (entitled) trade customers screeching tyres, abusing staff and just about crashing. Staff were friendly and patient with them, and when serving me! Cheers guys and girls!
L.
Very positive experience, helpful advice fro salesperson and help from a nice young man moving my chairs to the car.
w.
Can't go wrong when visiting a Bunnies store. I allways like their bargains. Tool section is the best.
G.
They have been quick in my experience over lockdown in getting orders ready and were well organized. Pre-lockdown they were pretty good with the advice
B.
Excellent place to buy your DIY products. Friendly team to help give you advice. Best coffee around. Tidy store with loads of parking. Plus a playground for the kids.
A.
As per usual lack of staff but at least when you do find one they are generally helpful
Not impressed with the lack of concern when dealing with issues though (from admin side)
18/2/21 went to Bunnings Mt roskill and used the men's toilet which had just had the floor mopped and a warning sign which was good to see but the cleaner isn't very observant or chose to ignore, but there are lumps of dried toilet paper on one of the cubicle walls which is quite big so even I can see it, and on parts of the ceiling too.
Once upon a time there used to be cleaning standards but this now seems to be a distant memory
I was a cleaner at one point and I even got on my knees and scrubbed the corners where lino meets walls
L.
Normally when I go to bunnings they are really helpful but we'll takanini bunnings is
Asked this one guy and he told me to go down there and that was it found what I was looking for by chance
t.
Easy parking not too busy heaps of variety. Good staff
R.
Staff are very patient and understanding. Probably could work on the check out counter. Account customers were waiting in line and then got sent to information counter. Also not everyone wants to scan their shopping.
K.
Love a good bunnings sausage with da onions and sauce.
Nice layout and ez to find da stuf
R.
I really like this store, great parking, helpful staff.
D.
Quite a large sized Bunnings with a good selection of items at good value. Staff were quite helpful with most staff passing by asking if I was okay or needed any help. Areas were relatively tidy but could be better. I went on a weekday and it wasnt busy at all with plenty of parking
S.
Very good range of hard ware products at very competitive prices. But some staff are not helpful.
S.
Excellent family event. Kids had so much fun hammering tool boxes together and spray paint decorations. planted herbs. Staff were fun and involved.
M.
Driving in & out is a hassel .Has the essentials ,but not a very good selection of Bbq & sundries ,still ok tho
E.
What my husband and I needed to buy was easy to find and the staff were helpful and friendly.
M.
Great value. Didn't have the marquee I was after hence the score.
K.
Easy to find most things and if you need help there are lots of helpful staff
s.
Good service and a very big rabge of tools, wood, plants, outdoor furniture and etc
A.
Wide range of products. Busy store. Helpful, friendly staff.
M.
The reception lady was so joyful Happy and polite. My favorite Bunnings
S.
always love going here. Had exceptional service for the person in the kitchen department with help in choosing cutlery tray inserts . He was so helpfuland willing to answer all the questions. Great service
J.
Great store with friendly staff. Sometimes hard to find an available staff member for help
M.
I gave a Customer service A+, for this particular staff (guy)were friendly, who actually took me to the product (work boot aisle)we had good conversation, I mention how far am I going to walk (I'm using my crutches) back which I miss aisle and no staff around for assistance, in our deep conversation I mention,I need a roller skate n which is not acceptable H&S in NZ work place, as he agree, Am only in store for 2 things, Work boot n lounge chair cushion, which cushion don't stock, I walk out with other products not on my lists, worth $88+
I would love to passed on my Compliments to this staff, sorry I didn't get his name.
Store clean, employees took the fun on the floor, laughing n joking at each other but forgot to ask the customer if they need help
Love to come back to this store
Thank You
Miss Marsters
N.
Had everything that I required at reasonable prices. The staff are extremely helpful and knowledgeable.
R.
It's a bigger store than the one in Arch Hill, which can be very useful if you're after less common items. The selection is quite noticeably larger. This place can be scary busy on weekends and during big sales, so think about timing.
D.
Don't expect any service unless you ask for. A Huge store and hardly you see a smiling CSRep.
L.
Helpful staff and well organized pick up arrangements for online orders
D.
Service is great with in-store shopping as well as Click and Collect.
K.
Best place to buy home improve.ent stuff.
V.
Great store, friendly and helpful staff
g.
Plenty of good bargains, well stocked helpful staff.
P.
Well set up for click and collect. Took 2hours from ordering on line.
C.
Sufficient supply of building materials. The cafe and indoor playground onsite are definitely a bonus. Parents can indulge in the aroma of coffee and muffin for a precious minute or two, while the children play nearby.
L.
Pick up stuff. There was a queue but the staff were doing their best.
A.
Great place to buy but some of their staff members are very rude 😒 I asked some questions about the things I want to buy and they don't want to answer!!!
They need to train their staff for a customer service
Products 5 star but Staff members 2 star from me
G.
This is a great hardware depot with a comprehensive stock. A bit short on staff numbers, and a bit disorganised but pleasant. Recommended..
J.
Quick service.
Been many times lately
Always GOOD
I.
Great service. Superb deals. Keep it up
C.
Friendly helpful staff and not too busy.
a.
Within half an hour all was done. Super speedy service. Thank you.
H.
Unhelpful staff and the isles were full of Ladders and rolling carts
F.
Actually enjoyed my experience here and have been back again. Highlight for me was I presented my receipt on the way out and was not stopped to check the items I had purchased like they do in Manukau and Takanini.
D.
Bunnings also is conveniently located for me. About 800 meters from home . I like going here to buy fittings, garden material, plants, fixtures etc. Lots of parking and convenient entry and exit points.
Some Staff not to helpful but better than Mitre 10 Onehunga. Not many payment counters. But yesterday they very efficiently disposed of the long queue of customers waiting to pay.
D.
Drive and collect was super easy, and staff where great :)
P.
Quick friendly and helpful service and staff. Cheers Bunnings. 👍👍
T.
Came to this store almost every week. Last.2 weeks ae were looking for carpets.. was looking out for.someone to help us.. I asked the old Indian guy sitting on the desk at the back for help...he told.me.rolook around for someone. I did n mo one was around..went back to him n asked again..he called for someone to attend..we were waiting for so long noone came. We were upset n left to go until we met Aiden on the way.. he was at the paint side
e. He looked for what we wanted carried forr us gold star for Aiden n very appauling service fr .The Indian guy..5 gold stars for Aiden
J.
I visited Bunnings Mt Roskill to return a Ryobi rotary hammer drill that had failed 2 years into a four year Warranty. The guy from the power tool depart had a look, asked me what happened and said the machine had let me down and gave me a new one. This out come was great as I was halfway through a job and to wait for a repair would have been extremly frustrating. Thankyou Bunnings, thankyou Ryobi.
D.
Great deals and quality gardening products.
J.
Looking for cockroach pallets, infested with them, brand new kainga ora building on Tasman Avenue, Mount Albert never seen so many, couldn't find anything there, but plenty of other things 4 you to think and choose from from seedlings to mowers, garden tools, you name it, you ve got it closes at 700pm tonite, don't wait, lessgooo
L.
Signage in carpark not clear for trade customer access to store during level 3.
F.
Not too busy. Easy to find stuff
M.
I've been going here regularly for quite while due to good product range and proximity to house. However, I have found the staff have been progressively getting more rude and unhelpful. If this keeps up I will be making the longer drive to Mitre10 were the customer service is much better.
M.
Helpful staff, good range of products
T.
Huge store and well stocked.
A.
Easy parking and quick access to trade account holders
A.
Good. Had to wait a bit but got the help we needed to choose from the available selection and buy the best product for the job.
G.
Bunnings staff are always very knowledgeable and helpful at the Mt Roskill branch. Warm welcome when you walk in.
I just discovered the Bunnings app which tells you the isle your item is as well which is super handy.
Everyone always knows of by heart where each product is and are always eager to help.
Also a great place for a coffee, playground for the kids and sausage sizzle.
Plenty of parking. Uncovered up top and covered down the bottom with wheel chair ramp or large elevator for taking big loads down to the car.
Toilet available inside as well if you're browsing too long and need a pitstop. This is in the far northeast corner.
Self service checkout is handy for Express checkout.
The information desk is helpful for returns and replacements if you buy the wrong product or need a return.
M.
Good customer service, well organized
M.
I asked the staff different questions about different products and was told to go to different aisles and was met with staff that showed and explained the different products. All in a good and professional manner.
N.
Big size has everything you need except for help, staff are always standing around talking to each other and no one can seem to help you. There’s better quality help at the mitre 10 down the road. Even though they’re a smaller store, I would rather shop there instead.
T.
Well set up for click and collect. Hassle free pick up.
Y.
Great customer service and great products. Well done guys. Purchased online click and collect Kärcher Water Blaster K7.
A.
I love Bunnings. We can fund most of the things we need. Great service. They are very helpful. And good coffee at their coffee shop.
K.
Shout-out to the wonderful Layla (plumbing) who has been so amazingly informative and helpful on 2 occasions recently when trying to set up our outside water tank. She went out of her way to help us with such a pleasant and helpful attitude. You are a credit to the firm Layla!
T.
Amazing place with so much to see and staff are very helpful and friendly.I love going there.Gives me wonderful memories and reminds me of happy times with my children there also
C.
Awesome...huge, large and full of 'toys'.
s.
Go bunnings! Trumps every hardware store.
f.
Oh this one's a stunner! Many great trips have been made to this beautiful store. Always has what I want and the staff are willing to take part in some superb banter. Keep on providing and I'll keep on coming
R.
Powerpass app facility is amazing. You can scan the item and pay via your app. No need to go to the checkout counter.
d.
Plenty of what I need.
Prices can be cheaper!
C.
Quick, easy and helpful staff today
M.
They generally have everything you need, I love the layout of this shop (maybe cause I know it by heart), their plant/flower selection never disappoints and at a good price too! And if you've got kids the playground is a must-do, it's great and cheap entertainment.
z.
The timer yard looks a bit rundown. We went there planned to buy some RS 2x3. They were noticeably wet and have shrinkage defects, e.g. bow. Not many choices there either. Also felt that weekend is the worst time to go, as always short of staff, especially the experience ones. To be fair the experience staff there are very good, just too rare.
T.
Kate from the customer service desk is amazing! She was really helpful when I was in this afternoon, looking for a battery, and not only did she cheerfully help me find it, she even helped to replace it too! If the world had more customer service people like Kate, it would be a far better place! Thank you kindly!
M.
Great place to shop at, parking is ample, staff are friendly and helpful. Great range. 5 stars
M.
Absolutely Outstanding Atma is the Representative we conversed with at this store And I Believe with the bathroom and plumbing knowledge this man has he could very much be a plumber he was well versed on all his Products, as our daughter myself and my wife put Technicial questions to him he answered every question as the Professional he is I Believe he should be the manager of his Department he knows all the new features and how theycompare to older style toilets before he spoke with us he solved a very complex toilet lid fitting system for some other customers as well he will be my go to consult for everything in our new bathroom bulid. Thanks from Mark fauziyah and Zarah you truly made our day and saved us time and money..
G.
Always a great place to visit, shopping or no shopping
E.
Awesome! Product aisle and bin location feature online saves so much time when you're shopping in-store.
C.
I love Bunnings, this is probably my favorite one as its close and convenient however not that trailer friendly, I usually pick up a lot of building material with a trailer, they have a pickup area under cover which is perfect for this however only allow people to park on half of the area. This makes it difficult when picking up long pieces of timber. Its really hard to find a park that is convenient with the trailer and not having to push timber through the car park. The staff here is usually friendly and very helpful. The tool counter guys are amazing and always helpful.
S.
I've been to various Bunnings and I'm happy to say that Mt Roskill is the best of them. In particular, the Hardware and Tools section folks are top notch. I bring my do with me quite often and he totally agrees.
S.
Outstanding customer service from the outdoor team (Barry and Rikki), they were super helpful and went above and beyond to get us the product we wanted! Thank you so much!
Reem & Sara
R.
Plenty of free parking, friendly staff who are knowledgeable about their stock ,sweet cafe with gluten free treats that are reasonably priced. Clean toilets and Saturday workshops for children to occupy them whilst parents can shop for a couple of hours
S.
Excellent Customer Service! All your building & hardware, garden, kitchen, bathroom, paint & the list goes on & on under one roof. And even better they'll give you a 15% discount if you find a competitor has a lower price on the same item - how good is that
B.
Huge place for DIY and buying hardware and gardening equipment. Visited for the 1st time. Will visit again later
T.
Fabulous place! I get a lot of my DIY from here and quite surprised what they stock for my crafting. Staff always with a smile and shocks me how they know where everything is considering the 10's of thousand of items they stock. Heaps of parking as well. Even a customer toliet available :) win, win
A.
Big store, friendly and enthusiastic staff members. Most of their prices are more economical than their competitors. You can easily spend the whole day in here. They have varied items including gardening items and plants. Parking is plentiful although most of the time it's very hard to get in and out of the car park, due to traffic.
N.
Timber yard staff are awesome. Best experience ever, very helpful and easy to deal with. There response to solving my issue "don't worry about it, we'll take care it". 5 stars.
R.
I think this is a wonderful store.
R.
No one seemed available to help me look for an item. Other than that, it's just like every other Bunnings store.
P.
Good distancing rules but when fire alarm went off customers and staff were crowed out the entrance; a little more control would have created the same result. Some shelf stock in shambles and mixed up. Items listed online at location not available.
N.
Great store, everything you need and a smile from the awesome friendly staff, always there to help
S.
Good arrangements on social distancing since we still on level 2 alert. Service as well really good, and môre importantly you find anything you want for your home, work and gardening. All good.
J.
The customer service here is always excellent. Recently I had a particular problem and they listened to me carefully. They took my name and number but I didn't really expect to get any result. A week later they phoned me back and they had the thing I needed and they gave it to me for free for my trouble. This is the kind of service you expect from a small owner operater. It is surprising and very excellent to find it in such a large establishment.
D.
Well laid out aisles. Easy to find items.
Friendly helpful staff.
A.
Good customer service.
Always helpful and knowledgeable staff.
T.
It's one of our fave hangouts, whether or not we actually need anything from there! Lovely kids playground and regular activities, and the coffee is fantastic and very reasonably priced.
T.
Has all the usual hardware and gardening supplies. Kids activities each weekend now located back by the cafe and playground area. The staff are mainly great apart from if you have a question about actual products. Last time was their had a lovely staff member explain the personal could help was on holiday. Recommend trades area for any serious questions for DIY and Google for anything else. Food is basic but fair price. Coffee is really good and cheap with cafe staff the best in the building. Good for rainy day for the kids to keep them active but amused.
M.
Good place and range of items available to fulfill your household items need in a reasonable cost.
M.
been here a few times and always had a problem free shopping. The DIY range are simply unbelievable. Always ended up buying worth 100's of dollars. Azito range is also very affordable and handy for personal home use jobs. Staffs are also nice. aisle staffs are usually busy, was looking for some support in garden area outside and there was literally no one for sometime.
C.
Went to return a gecko 10w insect trap. MAHSA, young lady who served me Was honest, quick and efficient. Great service.
As for the product. Get something more useful on the shelves.
I.
Great local store with everything you need. The staff are welcoming and helpful in finding the items you need.
M.
I love Bunnings. All of them.
Well, not the Grey Lynn one so much - too small and filled with weekend DIY’ers that haven’t a clue what a hammer is, walking around in boat shoes and chinos.
But Mt Roskill is great. Fantastic parking. Helpful staff. Worth a visit.
I like to go in for 6 nails, then walk every isle twice. I’m usually there for about 5-6 hours.
Bunnings is quite possibly the cause of most divorces yet also the saviour of most marriages.
5 stars. 👍
A.
Staff are overall very helpful! But it really offended me that with no good reason they wanted to check my hand bag at checkout at the Grey Lynn branch . This is crazy! Why not have better security systems instead of treating customers like thieves. Honestly if I wanted to steal I wouldn't be at the checkout counter paying! Great way to make your customers feel welcome.
S.
By far my favorite Bunnings
G.
How many times have you been inside a Bunnings and you could tell it apart from another Bunnings? Me personally, only once and it was based entirely on how shiny the floor was. Which also means slippery. This one wasn't too shiny, and therefore, I reckon it's harder to slip over here. The parking is a bit better than the Grey Lynn one
E.
Kim in the timber/trade department is absolutely the best! When I dropped a coffee I had just purchased in the cafe she did not hesitate to ring the cafe to order another one at no charge and insisted on me not cleaning up. What a kind person with a great approach to people and service. A quick thinker who sensed immediately what she should do. Thank you!
S.
Open for click and collect, thank goodness
S.
Good location and good service.
M.
Would have rated lower but had good experience in the past. Today took cafe staff twice to page someone to the outdoor furniture dept and then when someone came couldn't help with some of the questions we had but don't think they were from that dept. Went home to look online.
K.
Wonderful customer services.
K.
What could be better than Bunnings? - the hardware store where you can get pretty much anything you might want, and are normally the best price going. Also - the only place you can get the Ryobi One+ Tools. They may not be industrial tough, but they are plenty good enough for your regular home handyman and have the most AWESOME range.
M.
Staff are very helpful, store is well organised, aisles are tidy; hence easy to locate products. Ample parking.
B.
Great place have everything
L.
Stock standard Bunnjngs store - experience dependent on which staff are on duty. Wanted to buy 3 x 2 m fence panels and arrange it for delivery. Got told I had to wrap it up and arrange the courier . Didn't have time to sit there and tape up 3 panels for a courier so haven't bought . Surprised they don't have this service available considering they have quite a few items for sale that don't fit in cars. Aside from that it's my local hardware store so keep going here if I need something quickly. Have never felt comfortable with security staff checking you out to make sure you haven't stolen anything.
A.
Incredible customer service. I called before and my furniture was sitting at the front desk. Then a staff member took it to my car. Thank you!!
N.
Very happy with Bunnings Mt Roskill. Just visited this store this morning. Thank you to the staff members I spoke to they were so friendly knew their stuff. Got what I wanted and so affordable. Geeez Bunnings where would we be without your incredible prices. Perfect store. Keep up the amazing customer service and thanks again.
T.
All the hardware tools and machinery and related products you could ever imagine and at competitive prices too. Only pitfall would be the lack of product knowledge from staff. If you need specific expertise I would recommend Mitre 10 in Onehunga instead.
B.
Refund process was quick of which I though would take a while considering the amount of items that had to be returned.
M.
Really helpful staff which means so much when you're a total newbie at DIY
C.
I placed an online order few weeks ago and also did in store shopping. Had great customer experiences with the staff. They are always helpful and nice.
F.
The "go to" place in the Royal Oak / Onehunga area for all things DIY. Always walk out of there with more than I intended to buy - massive selection and great prices.
S.
A big thank you to Alex from bunnings mt roskill for his awesome customer care. We went there looking for venus flytrap and they were sold out. He checked its availability in other stores, called them and made sure that it is kept aside for us. Thank you Alex you are awesome
U.
All your hardware needs can be found at any Bunnings Across Auckland & NZ for that matter. Overall my favourite hardware store for all my D.I.Y projects. Really helpful staff & prices arent too bad either.
J.
Sorry Mitre 10 but Bunnings My Roskill is my local. Some staff are better than others but you can guarantee they've got what I need
L.
This Bunnings seems to stock more powertools than others as they always availability on the tool I require while others like New Lynn never do.
Store is large with a big selection of stock in all departments.
Carpark is sizable and there are two floors.
Overall a great store with friendly staff.
M.
You will get everything you need under one roof. I love Bunnings!!
W.
Love the helpful team. The kids DIY is an interesting feature to the environment including the family days as well.
s.
I have been to Bunnings Mt Roskil on Anzac day for change of battery to garage door remote. Kate, at the tools section was very helpful who has kindly found the correct battery for the remote. In addition, she has also helped me to change the battery when I was desperately needing the remote. Kate was very calm and professional. Thank you so much for your help, Kate.
A.
Good range of products (particularly the gardening section) and lots of parking although it does get quite crowded at times. The checkouts are always queued up greatly without fail, which is quite frustrating at times but the staff I have dealt with are kind.
M.
What a wonderful experience. Went to buy flooring tiles and experienced the best customer service and product knowledge from Glen. He told us what products we needed and gave us really good product comparisons
J.
Alsome phone service
Wery knowledgeable and helpful
Floor staff all 3 people I interacted with were so patient, knowledgeable and more than willing to assist and help with my purchases
A.
Well We deal with Many Bunnings Branches.
I was annoyed today because I had to drive from the Wiarua Road Branch to use my credit card to pay for $3500 worth of products. There has to be a better way..other suppliers are happy enough as long as give them the complete details. Now I would very happily pay online via their Trade site if it WOULD LET ME LOGIN! Correct Details but site keeps telling they are incorrect..Come on IT TEAM FIX IT NOW!
F.
They had hand sanitizer got a distant singing wasn't a problem now we good
M.
Good place but think it could have more variety in some items. I want to use stardrive screws but you have to buy $89/800 screws. Good value if you are a builder, but not for the diy person.
g.
I really like Bunnings Mt Roskill. The staff are friendly and helpful. The stock is great for the DIYer like me. They are missing a few items like the longest fence palings, which I had to find elsewhere but on the whole this place is fabulous.
c.
Very good, has most things and reasonable priced
S.
Happy with checkout service but disappointed in variety of baby house plants.
V.
My favourite store.im in there weekly.staff always eager to help.
J.
Good customer service down there..had no troubles...fully stocked
E.
Nice store, the blonde guy with the moustache in the timber section was very helpful and knowledgeable. All the other staff were great too. Cafe has good coffee!
K.
I had a problem at another store with people hanging up on me instead of being helpful. I called this store for help and the Operation Manager was fantastic ! She made sure that someone assisted me and made sure afterwards that all was well. WOW !
M.
This store is clean and bright. Friendly staff. Found what I needed and picked up a couple of sale items.
J.
Good range of products at decent prices. Although the checkouts take a long time as there is usually only 1 or 2 staff at checkouts and around 20 to 30 people wanting to buy things.
D.
Bunnings in Mt Roskill, I ask the girl at the entranxe which Isle were toilets found?, Her response looking not really interested her customer service was blazee and said
go straight down and turn right, her behaviour was showing not interested as you would think she did not want to be on entranced duties.
As I located the isles spoke to a another girl who called out to the Asian guy who was attending another customer and he replied no we have none in stock. ( from a customers perspective that was rude to interrupt him while attending his customer or not say excuse me) after his customers left he attended to my queries. As I was still speaking with the girl and another staff member I ask him would they have any in stock he said he did not know that I had to talk to the Asian guy. ( It almost seems why would he even be asking the girl what I needed if he could not help with my queries) it was apparent some staff employed who work in particular sectors you would think they know there products rather than to be told or be directed to someone else who knows this can be quite annoying.
Getting back to the Asian person who had finished wirh his cusromer came over to assist. Brilliant I finally found help he was knowledgeable, helpful, and gave good advice as to where I could find parts and products that Bunnings do not stock. Obviously he must of been in charge with this area of products, toilets, bathrooms, spare parts etc. He was able to give sound advice and point me in the right direction. Well done. Carpark great plenty parking; they were busy this afternoon good directional signage per isles to locate what you are looking for. Thanks for his customer service I left satisfied. (Asian gentleman)
S.
I brought some Ryobi power tools here a few years ago and returned today May 10th and went to customer service as my Ryobi 5amp hr battery was stuffed I had lost the receipt but had the Visa Statement the girls at Customer service found the original receipt on there computer and as my battery was under a 5 year warranty I was given a replacement , Service was AAA+ if only every company in New Zealand was this helpful , Thanks
A.
Very busy lots of cars trying to do get in n & out 2 to road. Good selection & prices
G.
From the people at the front desk, through to Special Orders (I’ve dealt with Vai and Kim), out to Bruce in Trade.....very professional, friendly and accommodating team! Well done. Always a pleasure to deal with them. Well done.
m.
Good store to visit. Although they were out of the product I needed
D.
Not bad lot of stocr
w.
very big store. Guy at the front door was really cool and willing to help. Great service.
T.
Helped by a guy in tools called Jono, best sevice i have ever had from a bunnings employee (not saying others have been bad). He was just plain helpful in a willing way and new what he was talking about.
m.
Excellent store and I love it as can get all the best quality building products with good price. 5 Stars rating.
P.
Nice big Bunnings, good garden section, plus all the things you expect from a Bunnings. Good parking underneath (which most people ignore) that is sheltered from rain and sun.
The only downside is they have creepy "store greeters" - they always feel like they are straight out of a Stephen King novel...
J.
Click n collect experience was good
T.
Very satisfied with service.
S.
Wonderful customer service
W.
Great service 5 star hot chocolates a wide variety of supplies and tools
L.
Staff was great giving me directions to find the goodies I required as this was my first time in the store.
B.
Great customer service plus an easy self service check out
H.
The guy who assisted me was great. I was looking at drills and he was very helpful and didn't try to sell me the most expensive, but suggested the model I needed.
D.
Well stocked and a great layout. Very knowledgeable and helpful staff.
D.
It really is a joy when you need help and someone is available who not only wants to help but has the expertise to give it. David in the hardware section is a real credit to your team and really knows his stuff. Thank you!
h.
Alot of good stuff to buy, worth ur money. I love being there. It helps, when you have a "Zip" account aswel......
C.
I dont usually place reviews on google, but, Ashwani has provided the best retail service I have experienced bar none. He is a knowledgeable organised person who conducts him self with great decorum. On multiple occasions when other members have said "no", or "sorry we cant", Aishwani has managed to assist me to a fruitful solution. Thank you for your service.
K.
I was looking for solar outdoor Christmas lights & the same oldish staff on previous visit served me. Very helpful when it's from the most experienced & knowledgeable! I'll get his name next time!
A.
Great service and they had everything I needed.
L.
Good store.
Prefer the parking being on the same level as the entrance. Much less messing around.
Good size and staff were really helpful.
D.
Wonderful experience at Bunnings Mt Roskill on Friday. Had a knowledgeable young staff member, Rueben, inform me about lumens and watts, and swapped me from halogen lights to LED. Will definitely be shopping here again.
D.
Look out for Chris in the Timber area. He was a huge help to my partner and I on the weekend, helping to find the right product options (and even cutting it down to different sizes). A genuine, friendly and super helpful young guy.
T.
Staff are always informative. Easy to park (try the underground). Reasonable prices.
K.
Great store, easy access with two entrances to car park.
D.
Typical bunning with everything and anything you need. Friendly staff and always selling sausages (with onion) outside
C.
My favourite hardware store! On this visit I bought some aluminium bars and aluminium tape. Next visit will be to buy a new vanity and shower door for our bathroom renovation.
p.
Very helpful staff and easy to find what I want
R.
Great huge range of product and options, heaps of staff who are approachable and knowledgeable, good cafè, great activities for kids every weekend, and cool special occasion events with great free activities to make/do, relevant local business stalls & services, competitions with prizes, etc. We love Bunnings Carr Rd!
S.
Great playground and reading corner for kids and a cafe conveniently right nearby
R.
BUNNINGS CONTINUES TO BE STORE TO MEET YOUR DIVERSE NEEDS. I needed a vlothes ravk for a 98yr old friend stuck in a care hospital with a small jumbled wardrobe. Yes The Warehouse could have provided but I needed other support materials and Bunnings had them all. One stop shop.
P.
Female and buying a lawnmower/weedeater....
Ok, the fb regarding my queries of best purchase etc, from floor assistant "priceless"
Being an ex lawnmower biso himself, his suggestions, phenomenal....down to Maintenance care, insurances, which co. on warranty acted faster and why, re repairs...
Mt Roskill Bunnings.x
S.
The store has every thing I need and the staff are very friendly and helpful when needed. Its also a great location for a daddy daycare as the kids love the playground and the shopping carts make a massive difference.
L.
Very good cheap imported tools.... Throw away stuff not like the old english gear.
R.
Great bunnings. Staff are always amazing. Has a lovely, cheap cafe next to the playground too which is handy with kids.
R.
Where are all the bellini range hoods?
s.
The Best place to buy Hardware. Full Ranges at very nice prices. Customer service are very good.
P.
Yes its good
H.
Great collection of DIY stuff and hardware!
A.
All kinds of hardware goods including gardening equipment were available at a very reasonable price
D.
All ways found this to be the best Bunnings, clean tidy store that normally have good stock
G.
One of the better bunnings stores.
J.
Great customer service. Good advice on products. Thanks
C.
Staff really helpful, Fantastic service and great coffee from the cafe as well
G.
Very complete selection! Also very good prices. I'm glad this store exits, we found everything we needed in one place.
E.
Average in every respect except one. Average coffee, average comfort, average aesthetics. Moving out of average and into below average was that there was a very long wait for the delivery of the drinks. (15 - 20 mins)
C.
Some of the best prices for much of what they stock. A number of people I know work here and have not reported any issues that I am aware of.
D.
Small car park easy to miss the entry and exut. But store is good and staff helpful.
M.
As usual. Staff always very helpful. I enjoy shopping at Bunnings Mt Roskill.
L.
Great assistant in the garden & garden power tools Isle, happily offered valuable advise and demonstrated product we required about. Tall guy :) certainly cause for a recurring customer :)
H.
Good competition for Mitre10, huge store.
They seem to have delivery problems with their courier.
J.
Best click and collect outlet
G.
Top store. Kind, friendly staff. Excellent customer service from Alyssa. This store has such a great atmosphere-it is a pleasure to shop there.
B.
My go to hardware store! Has pretty much everything you need to fix anything around the house. Prices are as they say, a lot cheaper than Mitre 10 for the same items.
K.
Well stocked. Friendly staff
M.
Generally good, staff helpful, but as to product knowledge in their given areas not so sure. Prices are ok. Good parking options.
W.
Parking is an ease, the selection and service are great. The space is very open as well. This is my go to hardware store. I'd make the journey even if it wasn't the closest.
S.
I'm not the best to review this place cause I just love tool stores but today staff were friendly and helpful can't say any more.
S.
The staff are always very knowledgeable and helpful. Easy parking. Highly recommend.
J.
Great hardware store good prices, helpful staff. Got a kitchen tap mixer. Looks good, plenty of options to compare.
S.
My regular diy shop. Need to remember they only offer 2 free cuts of timber per order, not per pc.
d.
Can always find what you want staff very helpful (when you find a good one on the area they specialize in) and others try to find them, bit too big to get around if you can't all over good
S.
Great store but asked a staff member where to find something and he was more interested in unpacking boxes..but next older gentleman was more than helpful...
N.
Staff are over worked and there needs to be a few more of them. Good once you find the right person.
Prices are good.
N.
Always a great place to pick up a few things. As a tradie I also enjoy going there to buy bits and bobs. Cheap place to buy tools also.
A.
All kinds of hardware goods including gardening equipment were available at a very reasonable price
d.
Polite staff in trade very helpful
S.
Excellent at Carr Road today 5th Jan after a 'not so good' experience at their Manukau centre, as I'd have got my solution to requirement on my first visit itself, not having to make a 2nd trip!
M.
Got everything, just wish they had some better brands and quality products. Feel like a lot of the stuff is on the cheaper side.
K.
Lots of good buys . Always my go to place for most stuff I need. Products are readily available.
S.
This is a great store with knowledgeable staff. I am always amazed they can direct me to the correct isle to meet my needs.
D.
Awesome place to get all you need for the home and work👍
K.
LOST DOG IN THE PARKING LOT, PLEASE SHARE!
G.
Excellent service ring beforehand about some lights great service on the phone by Muhammad then arrived to Bunnings and excellent service and advice by Muhammad Bunnings has a great store plenty of car parking clean staff helpful
T.
Very busy and the Returns desk was manned by one person for a good 15minutes. Had eight people waiting in line for service.
d.
More range of products and kids play area while you shop
A.
Asked for a product I couldnt find. Pointed directly at the exact item from a solid 15m away without even thinking about it. 10/10 bunnings staff know whats up
D.
All ways found this to be the best Bunnings, clean tidy store that normally have good stock
M.
Best place to see the widest range for most products from various suppliers. Great instore vibe and friendly team
J.
Great customer service, place look so clean and new.. u will get all u need at one place
P.
The staff in the gardening section are awesome! If you're after some gardening advice I highly recommend Bunnings Mt Roskill!
W.
Always love trips to Bunnings. This one has all the same friendly staff, low prices, excellent range, and great hardware store smell!
B.
Mind blowing selection of tools and hardware great place to spend an hour or two. Window shopping at its best. Knowledgeable staff.
C.
Helpful efficient staff...not too long a wait at checkout either..got what I needed and was out of there in 15 mins ☺
M.
Good quality stuff at real truly discounted prices and with great customer services too .. my main DIY store ..
J.
Great service from the staff. Keep it up.
M.
Find anything you want i.e
DIY stuff. Reasonably priced. You name it they have it
C.
We come here for the cheap coffees that taste great! Lot's of products to choose from and the staff are friendly and helpful
M.
Handy shopping .prices up on Dalton's potting mix Dalton's compost.
E.
We only go for the indoor playground, out of the heat of the sun, and the rain. It still gets pretty hot in their though, my kids where sweating
L.
Still in good service and supplies never short. Thank you
m.
I think we all know that this is the place to shop if you are a true kiwi handyman and love to do odd jobs around your home.e workshop whatever you will find everything you need at this one stop shop and at great prices and with the best customer service ever I only shop here at Bunnings you should too...
s.
The Best place to buy Hardware. Full Ranges at very nice prices. Customer service are very good.
j.
Great place for all you DIY needs. If you are lucky there maybe sausage sizzles at the entrance for a steep $2.
K.
always fun good experience evry season, just now Bunning full of government spies
D.
Love this place. The staff is so friendly .much friendlier than others.
J.
Difficult to get anyone to help. Had to cut the wood myself to fit on the car. Very disappointing.
B.
Very large store
S.
Very fast and efficient service well displayed shelves good tags a d guide I am very satisfied ,a competitive prices.
F.
Easy click n collect
R.
I've always loved going here. If i need to update my tools and other deals. For my liking.... Cheers mate!
R.
Good I saw the tallest female employe of bunnings here.
B.
Right next to Kreem Cafe...what more do you need on Sunday when the wife kicks you out to get the light fittings, putty, nails, coffee🤔
L.
Sadly i cant keep away too many things i need and want. Too convenient. Undercover parking. Easy access.
K.
Has a great garden centre and easy close parking
J.
A huge place where everything from A to Z about hardware is available. They regularly conduct DIY Workshops and in the vacation for the children too. Very Considerate and friendly staff.
P.
Only bunnings store in Auck. To have the item
Y.
Awesome helpful staff
Great price point
Excellent stock levels
Tidy
Parking is fan
A.
Good stuff at reasonable price. Quality of products is usually v good and staff is also very helpful
B.
I spend a lot of my weekends here - service is always excellent and the staff go the extra mile to be helpful
M.
Great service and the usual wide selection. Always easy to get a carpark and great motorway access.
A.
Went looking for a toilet seat and found a good selection at the right price and in stock! Marvelous.
J.
You will find me here in the weekends wondering for DIY stuffs. Nice staffs.
D.
best place to buy material for building friendly staff you could spend hours wandering ard the place for ideas ard the home excellent service huge range of good for household DIY.
G.
Really handy to where I was working and had just what I needed.
f.
Apart from having a bigger variety of timber it's pretty much a standard Bunnings store like the others.
P.
Great shop but many staff not clued up on products and often difficult to get help.
j.
Bunnings Warehouse at Mt roskill have the most helpful staffs.Huge range! Always have a good experience here.
S.
Excellent range
But not cheap anymore, check prices with Mitre10 or place makers, at times they offer better
Staff sometimes are short knowledgable.
Over all okay
L.
Good store.
N.
Great place to shop for all your home maintenance needs
C.
Great experience as usual. Nice wide isles and easy to find what you are after. A much better store than Mitre10.
P.
One place shop. You name it they have it, CS is top notch. They guide you if you are new, as the selection is beyond imagination.
k.
Welcoming staff . One stop place to get all your building stuff.
N.
.
(18/02/2015)
Wide range of tools and very helpful staff.
Have been regular and normally it doesn't take long to find what I am there for.
D.
Jackie & paint mixer cute guy from the paint section were very helpful, knowledgeable & friendly!!
K.
We had really good service while trying to decide on which electric trimmer to buy.
J.
Great shopping experience
J.
Found what I was looking for. Unfortunately picked one item wrong and the staff was very helpful in swapping the item out for the correct one.
R.
I spend far to much time in this store. Nice little cafe and play area for the kids too.
L.
a major choice changer just came to my head I seen one of the compliments on mitre ten mega and it said something like binning warehouse 10% off borax thanks
R.
Good with almost everything you need. Don't always believe the staff at the door that guide you to the aisles tho!
E.
Good visit, buddy of mine went shopping and i got a great coffee and a cheese toastie in the cafe.
B.
Reached the timber yard there today when forklift was in operation. Some delay but necessary
K.
Great layout. Lots of helpful staff and a very tidy and clean store.
p.
Parking isn’t easy but store is good.
A.
Friendly stuff. Big variety of products and great price.
N.
They have huge inventory of products. Customer service is great😃👍💐
S.
Friendly Staff Members and very helpful. I especially liked the service of the outdoor living guy Eli top notch
C.
Good Bunnings shop, good size. Prefer less greeters.
J.
Shopping for LED lighting. Good range but shelves are a little disorganised. Mind you that could be careless shoppers.
D.
Great selection and tidy. Good service from staff. Great location, and cheap products
T.
Always slow checkouts but friendly and helpful staff who invariably actually know what they're talking about.
R.
too busy
R.
Friendly and helpful staff. Know what I need regardless of how I say it.
B.
Oh goodness my favourite place to shop
I got fly screens and put them up myself. With ease
T.
Find some good deals and some plants which we usually don't see at others garden centre.
B.
Nice and supporting team very helpful.
C.
Awesome service , awesome shop
M.
Any Bunnings anywhere I always love going there. Sometimes I think you can buy nearly anything there
J.
Very big and also includes trolleys for little children, very handy and there are nice staff
D.
Plenty of Hardware and Reno goods here to look at. Spent ages in here. Maybe I should see if they have a job going!
K.
Like all bunnings stores, easy to find things staff helpful.
J.
the go to shop for all the tools you need.
M.
Nice friendly staff and a good range of products for the trade and retail
S.
I have been shopping with this branch from the day they opened. Great environment with super great staff and service.
M.
Great shop friendly staff.
Prices are better than some wholesalers.
T.
My Happy Place 😁
H.
Awesome place! Massive parking! Excellent price as always, thanks Bunnings :-)
R.
Huge range of products. Ideal for DIY enthusiasts. Best prices. Very helpful and understanding staff.
M.
Friendly great rapport with customers happy welcoming greetings on entry and exits
P.
My go to hardware emporium .... Helpful staff if you pick out the elder people who may have actually done some diy, gardening
C.
Need more parking space for vehicle's with trailer's on the top parking level
N.
My happy place. Plenty of parking, very helpful staff. Good prices, excellent range of goods.
J.
Great for everything hardware. Kind of hidden away you wouldn't see it without looking it up online first
C.
A good place to buy all your home requirement items and many more at a reasonable price.
J.
I go there a lot good service great selection of plants. Nice coffee too
W.
Great location, store layout and products. Friendly and helpful staff.
T.
Great service, decent prices, be nice to see more cheaper prices...
K.
Great range and prices. Better if you have a trade discount etc. Helpful staff
P.
Staff always are helpful and friendly. Great prices and quality
J.
Wasn't sure if I had the right item asked assistant quickly and happily sorted my problem
D.
Great customer service. Efficient friendly staff. Thank you.
D.
Great to shop here there is a wide variety of products to choose from
S.
The staff are friendly and helpful. I found the items, the isles are labelled correctly and easy for anyone that is clueless on what isle their item is in.
L.
12 people waiting at checkout and only 2 people on duty. Other staff around, but not attentive. Not the end of the world, but how hard is it to stop unpacking your box and jump on a till for a couple of minutes?
W.
Its one of the best well-stocked Bunnings in Auckland with knowledgeable and friendly multi-racial staff.
M.
love going in to bunnings no doubt i will come out with something.. prices are awesome when they are on sale
J.
Nice Bunnings.
Friendly staff, and alot of carparks.