Reviews of Mitre 10 MEGA Whangarei. (Hardware Store) in Whangarei (Northland).
Mitre 10 MEGA Whangarei
46 Porowini Avenue, Morningside, Whangārei 0110, New Zealand
Description
Information of Mitre 10 MEGA Whangarei, Hardware store in Whangarei (Northland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Mitre 10 MEGA Whangarei
Monday
7 a.m.–6 p.m.
Tuesday
7 a.m.–6 p.m.
Wednesday
7 a.m.–6 p.m.
Thursday
7 a.m.–6 p.m.
Friday
7 a.m.–6 p.m.
Saturday
7 a.m.–6 p.m.
Sunday
7 a.m.–6 p.m.
Popular times
Monday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Tuesday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Wednesday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Thursday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Friday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Saturday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Sunday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Reviews of Mitre 10 MEGA Whangarei
D. P.
Fantastic customer service by everyone! We ended up purchasing a lawnmower from Warren ( world of knowledge) super star in customer service ! 10/10! Also Kevin / Stephen in the kitchen/ bathroom department we will be soon ! Fabulous
A. R.
Two young men assisted to locate product in warehouse and into the car. Very helpful. The first man I approached in the aisle wasn't willing or able to lift the product explain he had a back problem to which I said I was not prepared to lift and carry. Took a moment for the penny to drop that assistance was required
W. L.
I bought a chainsaw from here and the man gave me some good advice on the brand and size. He also put the blade on for me free of charge, instructed me how to start it, oil to use, and mixing bottle for it. Very impressed with the service! Regret not getting his name, older guy.
C. M.
A helpful, spacious warehouse. Neat and tidy. Lovely gift ideas and ample options for tradesmen. A nice place to shop, albeit prices have risen on everything since Covid. The in-store Cafe was not a pleasant place to be. Coffee attendent banging around behind the counter. Ridiculous 🙄 noise!! Music blaring loudly throughout. Causing one woman to yell while having a chat to her friend on the same table. Must admit....noisiest coffee break we have ever had🤔..... certainly not relaxing for anyone who wore hearing aids.
P. S.
The staff are great and very helpful way better than the Aussie opposition. I find everything I need here and loads of advice. Staff always ask if they can help and offer great advice
L.
I enjoyed a delicious CAB (chicken, avocado and bacon) salad. Plenty of food, fast service and great price.
My adult daughter loved her huge steak, mushroom and haloumi cheese sandwich too. The salads in both meals were quite different with flavours that really worked well.
Definitely highly recommend both meals!
K. J. v. D.
Beautiful place to get Al your stuff for and around your house. Lots of products to choose from and you can also have a nice coffee for a break. The staff are very friendly and helpful. They love to provide you with helpful advice and information. Lots of parking spaces are available. They're also providing the customer with free Wi-Fi.
A.
Beautiful plant section, love all the home decor section. . Always helpful without it being a bother. Friendly staff especially Gloria
K. B.
Last week I rang Mitre 10 and spoke to Hilary. I live in Auckland and not keen to travel right now and wanted to get my granddaughter a mushroom kit for Christmas. I paid for it over the phone and Hilary gift wrapped it and delivered it to my granddaughter on her way home. How's this for customer Service ... ? - couldn't be better. Thank you Hilary and Merry Christmas
M. M.
I just wanted to say how lovely it is to be greeted by a friendly face with a "Good Morning" when entering Mitre10 Whangarei. I have not been allowed entrance at some shops in Whangarei due to not wearing a face mask (I have an exemption). What these stores may not realise is I will NEVER support them again in the future when this madness is over. THANK YOU Mitre10!
L. H.
Mitre10 has been better than Bunnings with click and collect. Within 24hrs you're able to collect. Easy pickup system. Communication better than others and when your order is not in stock they call and arrange alternatives. Their garden centre did not do well over lockdown so stock was low on plants. They provided what they could and refunded the rest within a week.
E. D.
This is a 5 Star review for PJ from power garden he is a LEGEND. I Came in late arvo on a Friday he was busy serving multiple people but was super fast he found me a replacement head for my line trimmer and fitted it for me , I told him it has never run properly and he took it outside for me and gave it a tune up now it’s running mint. Finding good customer service is hard these days the world needs more PJ’s.
J. T.
Another M10 with standard range.
Would like to give 0.5 star less because a bit cramped at the exit/checkout area. Overall, good store. Staff I dealt with were helpful.
C. B.
Great experience and a very nice gentleman that served me buying a smoker and trying to sell me stuff to fill my trolley. A bit personal but if he was my age and single I would proudly have bought the store, he was nice to talk to.
R. W.
It's Mitre 10 for heavens sake. They are a national DIY big box store.
If you are a visitor from elsewhere think Lowe's smaller poorer cousin.
They are New Zealand owned and that's a good thing
E. E.
This rating would have been much higher if my experience in the garden section had been much better. Unfortunately the young Maori gentleman & his young female European counterpart (with tattoos on the backs of her knees), were far too involved in their personal conversation to be bothered assisting me. When asked if they had a specific plant, the guy said oh yeh they've just come in, there right here next to us & waved me off to them. When I asked if it was the cascading one he said I don't know I haven't looked yet & carried on with his conversation with the female who was even more disinterested. I had to get my glasses out & get down to ground level to read the label only to find out it wasn't the one. They were really unhelpful & unprofessional.
On the flip side, when I first arrived I asked an older gentleman a question & he was really helpful & suggested I go to 'Trades' to check with them, so I did. Simon, was FANTASTIC! He really went the extra mile. It's such a shame that this kind of professionalism isn't being practiced in the plant section.
C.
Great shopping. Appreciated not having to queue up in Level 2 of covid days. We initially were going to drop into the big B warehouse, but queues a mile long, so did a U turn and were able to get into Mitre10 without any covid fuss!! Of course masks are mandatory, but that is part of our lifestyle from now on. Good on you Mitre10.
E. K.
Love this place and such helpful staff. Great selection of all sorts of stuff to numerous to name😃but go there yourself its worth it...😉.
c. E.
Friendly knowledgeable staff, who always have time to find, look, explain. Great products. Safe environment. Good layout
G. H.
very helpful staff to find what I needed in my garden. Powerful EGO electric tools, they helped me get a great deal
m.
Always polite, helpful staff, usually can find what I need
A. C.
Great place to have a coffee morning. Lots of interesting things to look at from the garden Centre to hardware, outdoor furniture and barbeques to indoor fires. China cutlery and kitchen gadgets.
R.
Very good service. Excellent at checking mask wearing which makes me feel safer. Good product knowledge.
B.
Awesome place always has everything You need and service with a smile
T. B.
Always a pleasure, staff are fantastic, helpful and know their product. I recommend mitre10 to anyone that asks and sometimes when they don't lol.
S.
Always have a good selection of shrubs and vege plants, friendly and helpful staff, did a click and collect, easy as
M.
Always busy, always good specials, always friendly staff . Pop into cafe for a quick nosh . Great place to pass some time.
K. B.
Great place to shop. Staff always friendly and ready to help even helping to load your purchases into your car
B.
If I could... I would give this a MEGA 10! But unfortunately I can't. Great all round store for D.I.Y, and to buy the best trees in town.
M. L. A.
Excellent customer service, great selection. Highly recommended.
L.
Found what I wanted, signs most helpful and staff are friendly and welcoming
M.
You can't say enough about the staff services and the products of top quality good deals for your money.
R. S.
Very good customer service, very helpful staff, when you fundraising useing their bbq and gas. Power wheelchair and mobility scooter friendly, very easy to move around.
D. S.
Well-managed store. Staff always friendly and helpful.
M.
Was greatto be in my home town & near the family home. Enjoy going to this store
G.
Got the item I wanted, service was great & I got a discount
M.
I come here often and staff are friendly and helpful.
x.
Asked first shop worker for help. Was not helpful, they sent me to customer services desk, they were not helpful, sent me to appliances, finally got help. A little bit of a merry go round just to buy a freezer
E.
A huge variety of products especially in garden area where I was. Helpful staff.
B. H.
Very friendly and efficient staff I always enjoy my experience when shopping at the Whangarei branch of Mitre 10
R.
As always helpful staff and competitive prices. Always one of my go to places when shopping
H.
I visited the store just after it opened at 7am. Well stocked and very helpful friendly staff
c.
Mike was very helpful with assisting me with shelving options and ideas for my pantry. Thanks Mike.
S.
Excellent shopping experience with good quality goods and great service.
S.
Just want to thank the team at Mitre 10 who exchanged a faulty garden fork for me today. The staff were friendly and allowed me to look at different options. A very good after sales care. Thanks Mitre 10!
S.
I just went it for the cafe, the staff there were polite and friendly, very quick too
R. D.
Iam vrery happy shopping at mitre 10 staffs are very friendly and all ways clean and tide
T.
Friendly staff. Well stocked and awesome garden center
A.
Great place to shop for Christmas presents, and the food at the cafe is delicious 👍
A.
thanks Marie who served us. very friendly and helpful.
m.
Great show of plants,pots and tools.
Prices alright!
n.
Service was best ive seen in whangarei, ev1 asking if a hand was needed, young and old, thank you
T.
They got a lot of things and the staff is always very kind
M. W.
Great place..friendly but very busy today and all wearing masks 👍
M.
Good choice ,to be fair help is hard to find as they are busy .just a big box store no offence intended
M.
Always good to have a wander thru here. Staff friendly and helpful.
J.
Friendly and most helpful people. Appealing frozen meals with a wide range to choose from.
D.
Efficient and very helpful and cheerful checkout staff.
J. B.
Awesome service and all staff who saw me said good morning. This was the nicest experience I have had here yet! Fiona helped me with light bulbs and she knew what she was talking about. 10/10 all round today😁
k.
Very good service plenty of plants to choose from. The plants look healthy as well
S.
very helpful staff in store and at checkout...thank you.
R.
Not far from the Okara shopping park. Good parking, good range with helpful team.
S.
Very helpful staff in the bathroom section.
G. P.
Awesome staff, very helpful and checkout queues were well managed. Products readily available and prices are great. The in-store cafe is really clean and tidy and the food is great.
J. m.
Good staff very pleasant however the cafe staff let the team down as I got my eat's aftere a acceptable time but no coffee till I had finished my eats and then had to enquirie as to where my coffee was, I am not usto that type of service. So shop staff good cafe staff wanting
K.
Staff are so helpful great place to shop.
T.
Great place to shop for garden and tools.
S. H.
With all the rain the young man priced up total, then said he would help me to put in my car.. No its ok.. he kept asking, in the end I let him.. Was so pleased with the service he gave me
A.
Pretty average altho I went quite early and there wasn't much staff there
E. P.
We always shop here, love the garden centre, the staff are always helpful and pleasant to deal with
J.
I enjoyed shopping in mitre 10 today.The staff were friendly and very helpful, and pleasant.
I will definitely come again and hope the cafe isnt as packed as I couldnt get in which was sad!!!
J. W.
Great place to shop. This is our favorite store with good product range and prices.freindly and well informed staff.
T. C.
Its great for men and woman. The coffee shop has nice food and i like the coffee they make. Lovely staff. Lots of parking. They have a play area for your children too!
K. S.
The staff are all so friendly and helpful. They have so much knowledge of their products which is great. The store is big and well lit. Packed full of everything you could want at great prices.
They run some cool free kids workshops which my kids love. Great way to teach them how to use tools safely
M.
Great place and service, loads to choose from with knowledgeable staff. Cafe is great, food and service is awesome.
S. D.
Always have exactly what I need, the staff are friendly and always ready to help and answer any questions you have. I love that the staff are also knowledgeable aswell they can help you out with any task you have going on. I love the range of garden ornaments and plants that is where I love to be in my garden and mitre 10 never fail to please.
J. F.
After my husband and I started our shopping they have a busy cafe with great service a fabulous selection of eatery.Great coffee and tea selections
Plants veggie plants flowers and lots of different varieties huge varies of different shape pots
S.
Nice Cafe, Enjoyed the iced chocolate
J. S.
Great service especially from the wise and patient man in the weed eater section. He spent about half an hour with us giving me advice my Dad would have given me if he was around! Next visit we smiled as we went past and he tracked us down to ask how it was. Awesome experience.
M. P.
Very basic selection of paints. Which is why we went there. Had all the tools for the job and the man helping us did an awesome job.
A.
Staff are always friendly and helpful.
F. A.
A good construction market, friendly people, extensive assortment, often nice deals, and clean toilets.
P.
Very friendly staff, lots of parking; trolleys are nearby, adequate goods in store.
V. C.
Generally brilliant place. Usually have what we need, happy to place a hold on items. Unfortunately last week, we were palmed off with garden furniture which was already made up. When queried about it, they weren't sure why. Arrived home with it and the benches didn't match as one had clearly been on the shop floor, the other had a massive chip in it. Returned them. Ended up with the 2 display models as that was all that was left. They wouldn't order any more in, or attitude by the owner. Had a minimal amount discounted from the display models. Not entirely happy with management attitude but staff were and are as helpful as possible.
M. W.
Extensive range of plumbing, painting, landscaping, gardening and electrical products for the budding and experienced DIY and trade support person.
Nice cafe with youngster's playground right next door.
Easy parking and easy access. Mostly nicely set out aisles with large walkways. A good number of team members - mostly helpful and pleasant to deal with - happy to point you in direction of your needs.
D.
Don't have a great variety of stock there biggest issue
j.
One of my favorite places sad to say its an Australian owned not new Zealand. But all that aside good stuff for anything you can imagine.
R.
Got all I needed great help from staff.
B. C.
Great shopping. Staff so helpful with where to look for what we want. They are on to it for service and range of goods in all departments.
I. T.
Good stock, compare prices online with Bunnings, sometimes cheaper and they both offer 15% discount if either has same product cheaper. They're a bit sneaky by selling similar products with small differences to avoid this discount. 😉
T.
great store very helpfull staff
J. H.
We will always come for the expert advice we receive from the wonderful man in the chainsaw and lawnmower department, he is always super helpful and knowledgeable, he always goes the extra mile for us.
R. A.
What a pleasure shopping here. Staff throughout departments who love their jobs spare no effort in helping customers. Cafè included, with great food & coffee.
J. T.
Great store, plenty of stock, helpful friendly staff, good prices
R.
Helpful staff well set out and great signage
T. W.
Mega store great. Young man in garden centre helped us select the right tomatoes. (for my Big juicy hamburgers later in year) thumbs up Mitre 10.
J.
These guyz are always happy to be at your service 👌👌
S. R.
Awesome place but lack of staff to assist you in isles if you are lost and need help finding items
M.
Help was on hand for what I couldn't find but everything I needed was there an then when I got to the checkout the customer service person was very pleasant 👌 😊 ☺
R.
Always got what I need and friendly staff.
T. K.
Eating at the Cafe never fails to deliver happy and satisfied patrons, they've never let us down. The store itself, you ALWAYS, always leave with stuff you weren't going to buy. Love that place.
S. J.
Wide range of plants and seedlings. Also a really great place to meet up with family to enjoy lunch and a coffee and then do a bit of plant shopping. Lovely customer service in the cafe and staff were very accommodating/ helpful as we had a group of 8. 🧡
S. M.
Overall great shop, do not have a very good succulent range which is what I wanted. 7 people waiting at checkout which I think is too many, there should be floating staff who can help with a rush at checkout. Very nice service/staff.
G.
Really helpful and friendly staff
F. W.
The staff are helpful, good parking a plus and they meet most of your outdoor needs as well as selling all sorts of indoor stuff too
C.
Had a lovely browse around today. Was only there to buy vouchers, but the outdoor furniture caught our eye and we were assisted by a really helpful lady who has just about convinced on my next purchase! 🙂
On the way out, my elderly mother ‘remembered’ she needed a bathroom visit, so the amazing security/door lady actually walked us down to the facility and held the door for my Mum. Amazing extra touches like these are really appreciated! ❤️
Top class Mitre10 on all accounts today!
R.
Exceptional well maintained garden centre.
N. C.
Great service in the garden section today. And in the cafe the proprietor asked us for feedback on their new dishes. Found this very good because it shows they care and listen to their patrons. So a very pleasant outing to mitre 10 whangarei today.
s.
Busy but good. Missing a few things due to lock down
A. A. O.
Not that good friendly workers to help you find your items
R. W.
Super helpful staff time and time again. A great range of products in all areas. Thanks for being a fantastic store. We visit often and are never disappointed.
J.
Beautiful shop with lots of different gifts, homewares etc etc. Nice toilets
and cafe by a play area for kids
E.
Great customer service and knowledgeable staff
M.
Had what I needed. Quick and easy.
L. a. b. D. ช.
This place have many things what I would like to buy, nice place, They have nice coffee shop in this place :)
M. S.
Have always been an avid Bunnings customer but did my first shop at Mitre 10 Whangarei today and the service from Jess in Bathrooms and Madi at checkout was exceptional. We will definitely be returning.
L.
This place, for the non-Kiwi/Australian folks, is like a Lowe's. Except for one huge difference, they have an awesome cafe! The cafe reminds me of the Ikea situation, in that it's a super box store that has a very good restaurant.
The Mitre 10 sells very standard stuff for building, gardning, housewares, and plants etc... It's a huge store. They have everything you need for your home and garden. They have plenty of DIY stuff for your projects or honeydo lists.
I like this store a lot as they have a huge selection for every home and garden need!
Now to the cafe...I didn't even know they had one until a good friend told us. She also said it was good, and she was 💯 right!
It was a bit of a zoo the day we tried it. We had to wait a bit for a table. As it was chilly out that day, we didn't want to sit outside.
I ordered a ham and cheese croissant, which are premade. My partner ordered a Paleo bowl of salmon, poached eggs and (I think) kumra. Which has to be made to order. He also had a flat white coffee which he enjoyed. We are coffee snobs (I'll admit), we grind all our own coffee and buy it from Auckland. So when my partner likes a coffee outside our home, that's saying something. I had water.
My croissant sandwich came out very quickly, no surprise there since all they have to do is warm it up. Btw, if you like your ham and cheese with mustard, you're or of luck here. They don't have any.
Then we waited... Sadly, we had to wait a very long time (40 mins!). I had finished eating and watched as customer after customer ordered, finished eating and left.
I have been in the hospitality industry for years. So I understand when places get busy. In fact the only reason I'm not giving 5 stars is the fact that they took so long to get my partner's order out.
We eventually had to get the manager. I hate to have to do that, but it was clear to us that they either didn't put the order in, or (according to the manager) they were very backed up. Again, I really understand that, but they shouldn't have served my sandwich until my partner's food was ready. This is also why I think the order got lost in the shuffle. 5 mins after telling the manager about the issue, the food came out.
The good news is the food was very good! My sandwich was very nice, with the exception of a fairly soggy croissant. My partner's Paleo bowl was delicious... And worth the wait!
The manager did give him another flat white on the house, which was nice.
All the employees at the cafe and the main store are great! The manager of the cafe was very professional and nice. The people working behind the counter were all very friendly and professional. When I have been at Mitre 10, to just shop, all the employees have been very helpful and kind.
I most definitely recommend Mitre 10. Both the store and especially the cafe.
To spite the mess up with the food, this cafe is surprisingly very good. Since I'm not a fast food fan, I am pretty particular when it comes to eating outside the home.
If you're out shopping at Mitre 10, or somewhere close by, make a point to stop by and have some yummy food! It's way healthier than fast food!
N.
Great place with lots of variety and awsome customer service. Best part I can take my lil dog inside with me so she doesn't have to stay in the car.
J. V.
The Mitre 10 cafe consistently gives the best service and is always clean and tidy. The food is great. Just seen the manager cleaning the seats and the floors ... maybe this is why this cafe is always full.
C. M. L.
Love the service staff. Pleasant shopping experience. Good selection of gifts, too.
N.
Gud place also 4 watu need
B. M.
Today was my first shopping experience in this store (06/02/19) I found that all 4 staff members that approached us were extremely friendly & very helpful. Love the huge variety of products throughout. I'll definitely be back again to shop & have recommended yous to family & friends. 👍
E. L.
Helpful staff especially PJ in the mower section. Nice selection throughout the store. Love the garden centre. Handy having the Columbus Coffee, but expensive portion sizes small.
t.
I like Mitre 10 Whangarei have a lot nice things.
B.
Teller who served me was absolutely lovely
D.
We couldn't find the big man off the TV lol
M. R.
What amazing staff you have
The young man that packed our boot was so careful , helpful and polite. A pleasure to shop there.
W.
Nice and easy to find what I wanted and staff were helpful and polite. The stuff was all nicely laid out and well displayed.
B.
Excellent friendly and helpful staff and service and a great range of products.
A.
I am always trying to find an excuse to visit this Mitre 10 Mega. The friendly staff and excellent selection of everything you need is one thing, but then there's the incredibly inviting garden section and yummy cafe that pulls me in for at least another hour of browsing.
J. M.
There is a lady who works in the garden section, she is so knowledgble and really good with what she does! When we go there we always ask her for an advice!!
Also a young guy called Chris in trade department is awsome too! Friendly, and super fast on task, and very good with looking after his regular customers!!
E. S.
Good fast service and lots of specials. Staff are always friendly and helpful. Got everything we needed.
M. M.
Love shopping here. They always have what we need.
C.
Well stocked store.
R.
Bunnings is better in general... the coffee shop at mitre 10 is so expensive. The only reason I go to mitre 10 is for convenience.
i.
Excellent customer service and plenty of choices with very competitive prices.
B. O.
I have always been satisfied and comfortable with my previous experiences of shopping in Mitre 10 Whangarei. The staff in the shop are always courteous, friendly and obliging and the quality of goods is very good. My latest request could not be completed by goods available to me in the store but staff members went out of their way to assist me. They sourced two items for me from other Mitre 10 outlets and had both storage units assembled and delivered to me in Whangarei within ten days.
S. G.
Always love going there. Always something to catch my eye. Staff very helpful and friendly.
B.
One of the most obliging businesses in town
C. B.
This is my new favourite building supply and hardware store. I used to be a fan of "Bunnings Warehouse" until I realized that Mitre 10 is kiwi owned and operated (BW is Australian). Mitre 10 have a huge selection and friendly, helpful staff.
M. B.
Ask the staff any question and theyll either have a product for you or tell you where you can get it locally.
The staff even helped me design a bed for my car. Cool people
D. F.
Get Accent paint from this store at a good price. Staff in the paint section are great to have a good laugh with while the paint is being mixed in the shaker machine.
R. T.
Staff are always very attentive and friendly and offer helpful advice when asked which for me has always been proven good advice. I shop here often and 100% satisfied.
B. N.
Lovely playground for kids to play whilst parents get a sit down meal / coffee. Garden plant area has a wide variety of healthy plants. Being a MEGA store they have store various options of products. Friendly, knowledgeable & helpful staff.
S.
Good range good stock levels
T. B.
The staff were amazing and so helpful...borrowed the trailer no fuss no worry...the manager or people leader was wonderful. Her service alone makes me want to go back again and again 😁
B.
Big store with cafe. Odd exit layout, assumed to manage pilfering?? Suggest review of how this could be more customer friendly.
D. E.
There's a wide range of product here and many of good quality but Mitre10 have the higher prices in the market. The cafe is nice but has to be one of the most expensive in town.
S. W.
Friendly, helpful service. Always tidy, good parking. And can get a good meal at Columbus Coffee attached. Clean toilets for the public. Thank you.
E. K.
a fabulous shopping xperience for all😃.Go in & be cossetted by lovely helpful staff, browse at your hearts content, eat or snack, coffee & tea indulge yourself with all the elements of a great day out😀. You will find it hard not to find something for yourself to take home, go in find out.....xmas is a great time to start😁👍
G.
Good but too expensive 🙄🙂
D. C.
I have often enjoyed shopping at Mitre 10 Whangarei, but last Friday was the best time yet! Helpfully taken to the right area to buy a water blaster by one staff member, and he made sure to introduce me to the expert there. Terry and PJ then went through all the uses, attachments, pros and cons to set me up with an excellent water blaster for my needs. Then it got better! Jeet on the counter was polite, friendly and very helpful - reminding me to use my Air-points towards the purchase. The perfect shopping experience.
C. B.
It has a good amount of stock but closes too early for those of us who work a full day before getting the hardware. Luckily Bunnings is open much later and is bigger!
C.
Didn't have what I wanted didn't know what I was talking about even showing them the picture, when I bought my last one from them a year ago, couldn't offer me a alternative.
A.
Always spotless, tidy and good range. The staff are really helpful.
T.
Good shop but terrible website
X. C.
Staff are extremely helpful, friendly and they have a fantastic café. Way better than Bunnings. Also they have a process match - 15%! But New Zealand owned people.
C.
We visit most weeks. Good customer service and a great cafe
T.
Staff are friendly and willing to help you find anything. The Cafe has delicious coffee and meals and you can enjoy it in the gardening area.
M.
Love the place always got customer service representatives helping out 👍
M.
Always willing to help. No problems when you need to exchange item if you got wrong size. Will lift heavy items into vehicle.
S. F.
Massive store with what seems like anything you could need. Bustling with people. Hard to find staff on the floor to help you. Checkouts were fast and friendly when we went through.
P.
Good selection. Bit pricey but nice shop
V.
Needs more parking spaces.
But otherwise we like the variety it offers.
A.
Went into Mitre 10, Whangarei to buy Fuller Wooden Burning Pen Set. Mitre 10s staff were knowledgeable and very professional from stepping thru there door to check out.
L. T.
Amazing staff extremely helpful extremely well trained and knowledgeable they knock the competition out with prices and good staff Bunnings seems to not care whereas they do here all caring helpful down to earth great staff great wealth of knowledge only downfall sometimes not on site what you want can be a pain calling yes we have but not in store in a container somewhere off-site not there fault out of season sometimes so all good :)
K.
Found what we wanted. Helpfull people.
M. W. P.
Helpful assistance given when l have asked an assistant to show me where a product is.
l have been very pleased to find out that the staff are learning Te Reo Maori. lt would be wonderful if the mihi/greeting, was said to every customer at the check-out.
Generally pleasant, happy people as check-out operaters.
l like shopping there, it's NZ owned store too.
G. D.
Staff very helpful and love buying there. Flowers, tools etc.
A.
Great place to shop, everything was well labeled
P. G.
On 17/11 we purchased some duct tape to temporarily repair part of our mobile home. The staff in the loading bay area at Mitre 10 Whangarei were absolutely exceptional in their helpfulness. They enabled us to successfully apply the duct tape, were courteous and considerate. We firmly recommend the staff in this area for their amazing customer service and thank them for all their assistance.
C. M.
If only it was a bigger store. The staff are so much better than Bunnings but do not stock as many products as larger mitre 10s
K.
I always come home with more than intended. Lots and lots of great items ideas and helpful staff not hard to find 👍
L. W.
Very helpful staff. So many lovely things to buy.
A busy place, nice wide aisle's. Everyone friendly.
J. W.
Bought a three step fold ladder, $48 something, fire lighters plus box of kindling, 2 pairs of gardening gloves, real good value $4 something and a 3 metre extension cord again good value $5 something, was a great "shop on a Sunday, very helpful staff real pleasant cashier and all staff and shop very neatly presented, and great easy parking in their huge car park,
t.
I would like to see Mitre 10 which is New Zealand owned come up to the same standard pricing and uniformity as Bunnings (which is foreign Owned)
For example I selected a motor mower at Mitre 10 Papanui branch for purchase through their Whangarei branch, only to find that the price was over $100 more at Whangarei for exact same item.
Also at least match Bunnings with their low price quality coffee and snacks.
B.
Yep ok but product has a flaw so taking it back once another one comes in
S. R.
Had a very good experience and were most impressed with the service we received from Merlin - excellent and also Linda at checkout.
Thank you for the great service.
S. G.
Excellent service, great place for nearly every thing you need, also lovely coffee,tea and great food in their cafe. Highly recommend.
S. M.
Mitre 10 is usually a pleasant place to shop. We did have trouble locating someone to help us this afternoon, but that is unusual.
J.
100% better than bunnings. Knew what I wanted and helped me with what I needed
P.
Not bad at all little hick up at check out but quickly sorted
A.
Amasingly helpfull staff, good prices and well stocked.
G. C.
Excellent service and attention in the timber dept. They gladly cut to size to fit in my vehicle
M. W.
Always great service. The art supplies, DIY, Cleaning and a good coffee at the cafe - makes my day 💯💯💯
P.
Good range.
Discovered this good selection of ranch slider rollers.
J. H.
What I wanted was out of stock but the staff member I dealt with was brilliant, even looking up on the computer system when it was due in. Excellent customer service.
J. H.
Cost little more than bunnies but has air con, big ups... Would pay extra $1 for air con, different sort of customers it seems to;)
B.
Very helpful great prices even bet bunnings price by 15%
A.
Long line at checkout but it moved quickly because all tills were operating.
J.
Locally owned unlike Bunnings ( Aussie owned) so I'll always go here first
g.
I'm not a frequent customer, however the service is always a high standard and fair to are the prices.
J.
Great team lovely service
Y.
Very busy shop but had what we were looking for ,big selection of goods m
R. E.
Under new management they have got their act together. The staff appear motivated and helpful. Their customer service is great, and I'm sure it comes from the top.
B. M.
Staff are always helpful. Cafe is good, though it can be slow. Love the playground for my toddler.
B. P.
Great service. Knowledgeable staff. Very clean and tidy. Typical big hardware store model.
S. S.
Awesome service, good knowledge of products. Recommended. Coffee was great too
B. B.
Found what we were looking for thanks to Polly.
P.
Was after paint and what a pleasant experience.Awesome range,great staff,really clean and well layed out store.Left store super happy
W.
DIY heaven. Which also qualifies it as a hell.
K.
Very kind and helpful staff, I am so amazed with their kindness. Really living in magical Newzealand 😍
S.
Great range and the staff I've encountered so far have been very friendly and knowledgeable
O.
Very good always Very helpful
I. V.
The Coffee shop is best place for lunch, good parking and room for the disabled, great food and staff who are pleased to provide special requests. Thank you.
D.
Great store, plenty of goodies for everyone and friendly helpful staff
A.
Loads on shelves, prices still higher than Bunnings, customer service is average good stop-in cafe..
B.
Ample selection of plants
A.
VERY friendly staffs.
D.
Great place to shop, friendly service, great range of hardware
R.
Great selection of hardware, tools and plants.
C.
Great place to shop.has it all..coffee.toilets..usually plenty of parking
G.
All ways great staff friendly and helpful
M.
Big store, well set out with good helpful staff. Nice cafe inside with small playground for younger children.
M.
About 10 percent more costly than Bunnings, paint department lacks range
P.
Best Hardware shop in town and we got a candy cane from Security
M.
friendly staff. efficient service. like the cafe and the playground especially if you have the grand kids with you.
T.
No tents as advertised
M.
Very friendly and helpful staff. Enjoyed the experience will definitely use again.
A.
Paint department knocked it.out of the park colour matching old paint
M.
Always a great place to shop good staff good service.
C.
I bought the most of the stuff for converting my car into a campervan In here. Is a great place for projects constructing
S.
I bought a gardening shovel and fork. I liked them. But they were susceptible to being lost. So my bad.
M.
Great efficient service. Lovely fruit cake and latte.
T.
It's a hardware store, therefore it's awesome
C.
Fantastic service, had a team member explain in detail all the options for light bulbs, led / glo and other options.
S.
Just had a coffee. Plus a wee bite to eat. Nice.
A.
All home materials available..great coffee shop inside..and kids play area tooo
ᗪ. ᴗ.
Nice store, didn't have all of what I wanted in stock but friendly staff. Have an in-store Cafe but it's pretty pricey.
J. T.
Huge range of pretty much everything outdoors and I've always had great service.
C.
Storeman knew his stufg. I was in and out with my battery powered weedeater in about 10 minutes, fabulous!
D.
Great range. Reasonable prices. Helpful friendly staff. Highly recommended.
D.
Staff is super friendly and helpful especially those in Garden centre. Thank you ! Well done !
N.
Knowledgeable friendly service
M.
Always enjoy shopping here, staff knowledgable and friendly, good products, some bargains to be had.
M.
I could spend an entire weekend here ...staff so friendly and professional, cafe makes a killer coffee
B. W.
Great home improvement and building hardware store. I had to return an item and they were very helpful.
A.
Clean store. Knowledgeable staff had exactly what we needed
M.
Has become the go to shop for many people. Very helpful staff. Reasonably priced.
A.
very helpful service when enquiring about wood burners
K.
Staff were friendly and helpful. Didn't have everything I wanted but the range is good.
B. F.
Good range of products. Helpful staff. Not quite as big a store as Bunnings.
A.
If I xannot find what I need in nuts and bolts and tools then I try Mitre 10. They usually have it but at a premium
B.
Good selection of plants.
P.
Very helpful staff. Good range and price. Give airpoints.
s. b.
Surely folks can return their trolley back the correct place. How in heavens name do we teach the young ones????
D.
Good enough but somewhat outclassed and outpriced by Bunnings which is only a couple of kms away.
P.
Great service from fantastic staff, love shopping here!
A.
Could look around here all day. Great place
W.
Pleanty of products to choose from , had a coffee there food rather pricey and noisey
S.
Still a great place to be.
S.
Lovely bright store. Plenty of parking. Customer service is excellent.
C.
Great location, excellent selection from gardening needs, DIY, to outdoor living. Plenty of parking.
l.
Loads to look at with friendly support.
N.
Convenient shop full of life's necessities 😁
A.
Not serviced like Bunnings. Dont I understand why they dont have happy staff?
L.
Well stocked store
C.
A very good Hardware store. 🏪
T.
Great store with friendly knowledgeable staff. Great range of products and a fantastic Cafe.
E.
As always, very helpful and very informed Garden Centre staff assistance. Megan starred today!
p.
Far.better.after.sales.service...
Industrial.indistrys.offthe
Main road..are.doing.a.value
Addedjob.
L.
Plenty of selection. Staff were helpful. Prices a little above opposition.
R.
Always got what you need and friendly staff.
S.
Very good service today and they were busy been so close to Christmas
R.
Lovely food at the cafe. Always plenty to be tempted by in the rest of the shop. Friendly helpful staff
M.
Helpful friendly staff wide range of products competitively priced
B.
Lovely place to browse around. Columbus have a fantastic place which is inside but can sit outside in the garden.
C.
My number one go to place! Excellent staff
B.
Good to see improvement in a once dwindling company
G.
Has afterpay yipee
S.
Helpfull but product.out of stock
D.
All good.
N.
Good service. Got every things I wanted
A. M.
They nearly have everything for your home, from plants to building products, if its something you want
but not in stock they will certainly try and get it
A.
The guys here are fantastic! Everyone is so helpful and knowledgeable, but Polly and Warren are excellent!!!
Highly recommend!
D.
Nice light and bright store. Friendly staff too
A.
Everything available what you need for garden, house, painting etc.
M.
One of my favourite places to shop, love the variety of plants, garden goodies & house accessories
A.
Great location, lots of parking,Cafe in shop next to garden center.You will enjoy it here.
B.
Great products
D.
Seems okay and about the norm for miter 10. But gets disappointing when they don't have stock of high selling products due to poor inventory management
j.
It is always a great place to shop, the staff are most helpful.
S.
These guys are great, they go out of their way to help and had exactly what I was looking for
W.
Love this place, but sometimes too big for it's own good - it can be a pain to just "get in for something small" l9l
R.
Staff not as helpful as they have been in the past
b.
Nice place to buy the home improvement needs, but a bit pricey so 4 stars.
H.
Great shopping experience, cafe and friendly staff, but not always the cheapest
W.
They've got just about everything you need for home and garden and at good prices
X.
another great spot to shop for all your to-do-jobs
V.
A lot of staff on, and ready to help. Bought a dremel rotary tool.
S.
Helpful, knowledgeable staff. Very busy on boxing day, but plenty of staff on duty to help with advice.
R.
Great place . Helpful staff. Good product range
S.
Ok
J.
Lovely Gf food to choose from
T.
Always top notch. Great NZ owned company.
T.
Always great attentive service from all staff in all departments... well done...!!
K.
Great shop ,lots of parking, helpful staff good cafe and plant centre
K.
Always great service and very helpful staff
M.
Awesome and friendly service. Loved it.
P.
Mitre 10 is consistently good
M.
Great food! Fast service with a smile!!
R.
Great place. Helpful staff. They know where to find things.
A.
Not a bad store to look around, if you got time.
D.
Very busy
T.
Smart multi-tool blades available here!
M.
Plenty to browse through. Good quality plants
H.
Lots of people today busy as ...
L.
Fantastic service with a wide range of goods.
G.
Wonderful place for every thing you need j 99% of your household needs are there
R.
Couldn't find what I wanted. Friendly staff and good cafe with play area for children.
m.
Great family store, half decent hardware/gear store.
A.
Good place to go all stages of creativity
t.
Shopped hundy thanks to afterpay 👌
E.
Good place for dyi project's. Staff are very helpful.
V.
Plants and exchange gas bottle, great service
M.
Friendly staff, great play area for the kids and the cafe is great for a coffee
R.
Could spend a day, toilets, Cafe, kids play area.
N.
Great Shop with plenty of Parking and a lovely Cafe
P.
Good hardware store great friendly staff
h.
Great store & staff very helpful
M.
Friendly staff and lost lots of helpful improvement ideas for your endeavors.
J.
Awesome place has almost anything you could need for a DIY project
M.
Quick and easily found what I was there for.
Staff cheerful and helps readily.
H.
I like the cafe & eating in the garden part. Heaps of stuff to check out
N.
Great place to buy house holdings ....variety of product...great service..
C.
They have nearly everything you want and staff are very helpful.
L.
Really full on busy and a happy place to shop
J. N.
Great staff, really helpful and friendly. provided good advice and ideas
M.
Good friendly staff very hopeful
B.
Great place always find what you need and MORE..... service great.
j.
Everything we needed very helpful staff
J.
Great shop for anything u need
G.
Lovely hot coffee and A1 date scone great hardware store
D.
Very busy due to weather.
Not so easy to get help in kitchen/bathroom area.
V.
yes you guys are good but wish you still had flybuys ok
S.
Staff always helpful, playground great for little ones.
J.
Really awesome customer service 👏
J.
Really nice staff and just the best service
l.
Very easy to find what your looking for very good Service fast and easy
C.
Well laid out.
C.
Awesome place, great customer service
R.
It was well set out and very cool inside onavery hot day.
W.
Had what i wanted, nice service from checkout operator.
B.
It's a large hardware store.
m.
People here are always very helpful, great service, great price
M.
Got what I needed and stoked to pay most of it with fairpoint dollars
A.
Everything you need in hardware and close to the city centre
W.
Good service. Friendly staff.
k.
Love the place everything u need in 1 spot 4 diy guys
S.
Great help in the garden area. Very happy staff.
a.
Got what 8 needed to do the job properly
R.
One of my favorite hardware stores to visit
t.
Omg!!! The cafe...food & service is impeccable. Will definitely be going back!!
j.
Staff are very helpful and easy to find.
B.
well laid out good range and value
R.
Always love shopping here airports and so much variety
D.
Great coffee and polite staff
S.
Got key cut good quick and efficent staff
K.
Great place to grab all your gardening essentials
C.
Store good great staff but the cafe is EXPENSIVE.
T.
Good service wanted item not stocked
B.
Had everything I was looking for. Friendly helpful staff.
L.
Helpful, efficient, good customer service.
Contact
Photos
All
By owner
Inside
Latest
Street view & 360