Reviews of M Social Hotel Auckland. (Hotel) in Auckland (Auckland).
M Social Hotel Auckland
196/200 Quay Street, Auckland Central, Auckland 1010, New Zealand
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Information of M Social Hotel Auckland, Hotel in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
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Reviews of M Social Hotel Auckland
J.Modern and clean. Bed is excellent and TV is up to date with tech. Wifi is speedy. Great coffee and food too. Staff are super friendly and don't make you feel like you're a bother at all. Been here a few times and am happy to come back. 2 things could be improved though. They provide tiny tissue packs instead of a box in the bathroom. You have to collect ice yourself otherwise there's a charge.
C.Just want to give a special mention to Andy, restaurant supervisor for being most accommodating and understanding towards my diet. He made special arrangements with the chef to come up with the most delicious meals for me during my stay. Thanks to the chef for the brilliant culinary skills. For that I am very grateful.
C.Great service from the staff of your hotel!! Rooms were clean, comfy and everything was well taken care of. Thank you to your warm friendly staff, from check in to check out!! Wishing all good health :)
P. M.It's a very lovely room.. as it's a quarantine stay I couldn't experience anything else However the room was extremely comfortable and clean, all the toiletries supplies were there unlike other hotels who cut on products, moreover staffs were pleasant and welcoming. Food was delicious as well. Would love to come over for leisure soon.. :)
J. L.Only staying due to requirements for aircrew isolation between flights, but the check-in process was seamless, the view fantastic, the room is comfy, clean, spacious, quiet and stylish. Plus the food is enviable.
D. K.Staying here as an aircrew for a short layover. But M social already makes me want to come back for leisure in the future! The room is lovely with some chic modern design. Clean and with a lovely view! It really makes this quarantine trip way better!
All the toiletries are there in the first place, it s a comfort feeling when I land late and everything is there ready to be used. Despite the late arrival, it was almost 3am when we all arrived, the hotel staffs were being very professional and attentive and was really surprised that the chef was still working at that hour to prepare us a full course quarantine meal if we wished to eat something before bed. And I must say the food they provide during the quarantine stay is pretty good( speaking from a huge foodie point of view😊). The freshly made complimentary coffee in the morning is also a nice touch.
All in all, I would love to come back and stay in M social whenever I will have a chance to come to Auckland for vacation ! Thank you team for making this short stay memorable!
J. C.Excellent hotel with super friendly staff. Is now a "Quarantine" hotel for Covid. Food very good. Room nice, clean and spacious. Wifi internet strong. My room window is facing the harbour.
J.Service is epic, staff very attentive and friendly. Food was so good and the room comfort and view is exceptional. Thank you
C. C.Stayed during aircrew quarantine. Friendly staff welcoming us, clear selection of menu, from all over the world it has the BEST quality and quantity food (Yummy!!) and a sweet note offering selections of coffee in the morning! Delivery meals at exact timing, very punctual! With beautiful view of the harbour, Made the quarantine period enjoyable!
R. O.Stayed as an aircrew during short quarantine layover. Impressed with how professional yet friendly the staff are. The meals are delivered punctually and are pretty good.
The room has a modern design and was clean and well-maintained. If you have a room facing the docks, the view is gorgeous.
A. Z.This is a quarantine hotel for the time being.
The staff are very welcoming and helpful. Strictly follow covid 19 sop. This hotel location was perfect. All kind of connectivity avail from boat ride, bus, taxi, high speed internet all available here.
The room was spacious and spotless clean. The bed was super comfy and all basic necessity available in the room. Big tv with video streaming access.
Toilet was super clean. All the required basic amenities available.
Food was tasty and ok. Reasonable taste and reasonable price.
The room have a super big window for a superb view of the quay in front.
Basically... Fantastic and highly recommended.
D. O.I had a great 2 night stay here at M Social!! I did not tell the crew that it was my birthday on the last night but they surprised me with some tarts and a birthday card from the crew!! That aside the service is amazing and the food is DELICIOUS especially the Salmon with steamed rice. I don’t want to leave and I can’t wait to come back to M Social again! Thank you to Tip, Thea, Sue, Margy, April and the rest of the team!! Much love! There are nice people in this world, they’re at M Social Auckland!
A.One of the best hotel in town with great view of ferries and quay street. Love the view.
P. P.Very nice and modern hotel! My quarantine here was not that bad, the room and facilities are comfortable and the view is the best! They staff are truly helpful and friendly 👍🏻 Good job!
C.Amazing and super polite staff always happy to assist. I love this hotel. Clean and comfy rooms and serving delicious food.
A. “. T. E.A very short one day stay was more than enough to discover how wonderful this establiment is. Despite a level 4 lockdown, despite the pandemic, despite the negativity of the times; this place and more importantly, it's people - are amazing.
Very warm, friendly and genuinely caring staff, delicious food, clean rooms with a sleek modern feel and superb views out into the harbor.
S.I did not stay here, however I am very impress by how friendly and accommodating staff Meljo was in helping me arrange a last minute birthday surprise for an air crew friend of mine quarantine there. Thank you very much Meljo! Your friendliness and efficiency in processing my request had made my friend's birthday great despite being in quarantine! :)
A.amazing staff, clean and clean rooms bathrooms great fooooood..... even in quarantine its only hotel I have had best food given that its a quarantine hotel ...
its more like a 7star place honestly attentive and helpful staff
S.Fantastic staff. Good food. Clean and beautiful rooms. Great view of the wharf.
R.Food served was always very good. Staff Tip went on the extra mile to arrange a treat and a card for the crew as it was his birthday. Even though stay was short, it was still delightful!
r.I requested for more green tea bags. Not only were they obliging, they added some personal touch to it. Well done M social team! All delivered within 5mins!!
Z. A.I was there as a crew member under strict quarantine. The room are different in a very good way, the set up was different from the rest of the hotel that i have been through out the world. Highly recommend it to every one especially the modern generation.
I will definately made it as my choice for my New Zealand holidays.
M. S.I was in isolation here with my 3 children. Beautiful place. Loved the big room and big bed. The big white towels and the shower were gorgeous. The staff were amazing every time I needed something they were there within minutes. The view maybe one of the best views in New Zealand while in isolation. Thanks to everyone that made our stay simple.
A. W.Stayed here during the covid level 4 period. During these worst of times, this hotel is nothing but warm, friendly and ever so accommodating to make my stay as pleasant as possible.
M.Great hotel. Unfortunately it was quarantine time.... But anyway - great place and very nice staff!
H.Its used as quarantine hotel. clean and comfy. They have special rooms for eldery people with bathrooms designed for that, which is good. however, sometimes its given to people who are not elderly. Check that you are given a normal room if you dont need an elderly room.
D.I had as really nice stay. The staff are extremely curtious and friendly. Rooms clean and quiet. The food is delicious. Thank you.
R. H.I WISH THERE WAS MORE STARS!!!!
I can't even begin to explain how incredibly grateful I feel to be here staying at M-SOCIAL. Me and my partner were assigned this hotel for hotel quarantine, not only was the airport experience seamless and quick, but as soon as we arrived at the hotel, we were greeted by the most incredible staff, honestly, never in my life have I been spoken to and treated with such respect. We had to wait whilst people were being signed in and as we did, all of the air force and hotel staff sparked conversations with us, making us feel at ease and making us feel so welcome, comfortable and at home, the process of checking in was quicker than any normal check in I've ever experienced. This was incredible considering we are staying here for managed isolation. The organisation of the staff and the process for our check in was clearly designed to be quick and to get us up to our rooms ASAP and again, make us feel comfortable.
We then spoke to April at reception and she gave us all of our information and assigned us our room, she was so incredibly friendly too, and even remembered our names the next day when we went down for some fresh air.
From that moment on, everything has been perfect, I cannot fault anything or anyone, the hotel is the most comfortable, clean and beautiful place I have ever stayed in, within the first hour of being here we said we would return if we ever needed to stay in the city. The food, security and staff have all been incredible. The staff make so much effort to get to know you and cheer you up, the service is impeccable and I only hope more people share their positive experiences as the team here deserve to be credited. I am vegan and my partner vegetarian and the meals are some of the most creative and tastiest foods I have ever had, we get excited for every meal. It really feels as if every single tiny detail has been thought out and had time put into and we feel extremely grateful. We are so excited about our next 10 days of quarantine and feel so blessed we were lucky enough to be sent here.
After a crazy five and half months in lockdown in melbourne, it has been a breath of fresh air and a light at the end of the tunnel arriving into Auckland and coming to M- Social, I wouldn't recommend anywhere else.
D.This place is close to everything in the viaduct and hands down the coolest hotel in Auckland! Amazing staff and the food is out of this world. I'll be coming back for sure.
k.The best quarantine hotel I’ve ever stayed across the whole world!
M.I recently spent 14 nights at The M Social and I would happily spend 14 more. The staff were genuinely friendly and went out of their way to help me. While lockdown meant that food service wasn't as per normal, you could tell the chefs took pride in their work. My room was excellent. Great view, comfy bed and plenty of space.
G. G.Currently this hotel is being used as a quarantine hotel for the government to house airline crews and passengers needing to be kept seperate from the general population.
When our flight arrived we were treated kindly and professionally by the staff. Food delivered was excellent, and you could tell the staff really cared.
The rooms are very well appointed with all the amenities from USB charging stations, Bluetooth audio, large led tv screens and very good blackout curtains. This hotel would be at the top of my list when I return here to enjoy the city under better circumstances.
A big thank you to all the staff for taking such good care of us on our short layover.
A.My stay was excellent. The service was impressive , the staff were incredibly nice, the food was top-class and my room was spacious and it was a warm and welcoming room. I love this hotel and I loved isolating at M Social.
i.This review would echo what previous reviews have been saying.
Although not performing as a regular hotel during this period, the staff did not let their guard down and kept up the service standards.
Our needs were attended to and food quality did not slacken. In fact, we were treated to 5-star meals three times a day. I could not recommend this hotel more. Good job team! And thank you 🌟
m.Excellent stay that was only surpassed by a very competent crew of staff. Big shout out to Sue and Ayushma for going above and beyond even during these hard times.
Y. S.Perfect location and fantastic views. The rooms are very clean, bright and cheerful - pretty funky actually. The restaurant was excellent and the food was amazing. The staff were great and they all clearly love what they do.
B.5 stars, the staff is always putting on a happy face and giving out beautiful service. So caring. Beautiful view. Had THE BEST 2 WEEK STAY EVER! Thank you for having us. Will come back if I were to ever stay in Auckland again
J. W.Ideal location for work or a few days rest. Great staff, scrumptious food and one of the most comfortable beds I have ever slept in. The view of course couldn’t be beaten out over the water to the North Shore. A really active waterfront view without the noise . Perfect!
P. P.I want to thank the staff and all those who were involved in our stay at M Social. From the time we arrived to the time we left we were well taken care of. Your service was immaculate. The rooms were gorgeous. The food was delicious and presented so beautifully Service was always prompt. Everyone we met during our stay were so welcoming and always smiling. I would recommend M Social to friends and family. 10 star rating.
Phiebs and MaryJ Pickering
N.Really, really enjoyed this hotel. I had a package shipped to me at the hotel prior to my arrival. As I checked in, the staff greeted me and handed me the package without my having to mention it. I had lunch and a couple breakfasts at the hotel, all of which were outstanding. The bar made great coffee in the afternoon and excellent cocktails in the evening. The room was tastefully decorated and very comfortable. The hotel gym was very well appointed. I’d happily stay here any time.
N. P.Wow! Where to begin? M Social, thank you for making our little brothers wedding happen when their previous venue cancelled on them a wk out from the wedding day. Their dreams were made true because of your generosity. This venue was amazing even with road works right outside? The customer service was above & beyond from the front desk all the way through to hospitality & valet parking staff. 10/10 for having such professional, well trained staff. They were all so bright, friendly & helpful.
A few things we liked were...
- modern decor throughout
- level of security through swipe cards
- easy to find
- close to viaduct & many other city attractions & facilities
- that it had such a great vibe
- those beds? So comfy!!! & the linen was lush. Would come again just for another decent nights sleep😍
Being country bumpkins, we don't like coming into Akl city but would def reconsider coming back here. Thanks guys. Absolute stellar service👌
a.Staff were friendly and and went out of their way to be helpful. We were celebrating our friends birthday and they had dessert treats in the room with a hand written card. Facilities were great and the location is central. Gorgeous views. Will definitely be back!
N. D.This was an amazing hotel - we're just disappointed we were only staying 2 nights. The room was so inviting and the hotel itself was modern, stylish, and comfortable. We were always greeted by multiple staff members whenever we walked in the door, and everything was smooth during our stay. The view on the water was really enjoyable and there are so many lights in the room, it's fun trying to decide what mood to set with the different lights. The bed was very comfortable and the shower felt amazing - plenty of hot water with good pressure. It's hard to find things to fault here.
C.Fabulous location with great harbour views.
Contemporary decor, super comfortable mattress and spotless clean. Tasty full breakfast with plenty of choices.
The towels need an urgent upgrade. Only two bath towels for two people (hotels with this level of service would have four). All the towels in our room were old (super used) and one of the bath towels had a hole!
I keep giving a five stars review despite the awful towels because everything else was perfect. The hotel’s management should trash the actual towels ASAP and buy new ones accordingly to the overall comfort / style of the hotel.
C. K.This hotel was for us to enjoy new zealand before heading to Tahiti. Staff were great and courteous. They were friendly and kind.
However, because of constructions were going on, there were traffics around the hotel which caused a little delays on our way in and out.
However, because the hotel was so modern and nice, cons were not that big of deal. We even received a note and from the staff and champagne for our honeymoon so our stay was great! Oh, one thing that i must say is that the view of the harbour was fantastic!
a.amazing stay staff are so friendly considerate and so punctual with everything that they do.
April is very lovely over the phone and the counter all of the staff are great such a great happy vibe we get while were greeted during this hard time
what an experience and I must say the chefs are incredible the food is amazing quality 10/10
couldn't recommend it more 😊👌!!
great experience from room 409 wooo
B.I have been blown away with the service, support and care I have received on my 14 day stay. Food is amazingly good and room decor is lovely. I would highly recommend. Thanks team 🙏🏼
C.One word - WONDERFUL! I stayed for two weeks here in Managed Isolation & Quarantine (MIQ) through to early November 2020. I was lucky. The M Social is a great MIQ hotel - exceptional staff, health workers & a Defense force team who all go out of their way to make everyone feel welcome and comfortable. Everyone is willing to do everything small and larger to make your stay be as comfortable as possible. Well appointed rooms - not huge but they seem more than large enough. Spectacular views of the harbour (esp. if you are in the eastern end - which I was) and also solid internet speeds - which is important! Thank you also to the New Zealand Government for this opportunity to come back home and to be so well looked after. Thank you so much to all the great border works, hotel staff, health and defense team workers here for your courage. Stay safe and well.
J. m.Nice trendy hotel. The hotel staff is friendly and relax. The rooms are very comfortable and well designed. While the rooms appear to be small, they are actually spacious since the unnecessary furniture is removed, such as the piece of furniture that a television usually is placed is gone since the television is attached to the wall. Also many USB ports around the room. All in all, the staff extremely friendly, the room is clean and the bar and restaurant are comfortable. I took a point off because of the odd selection of hot food on the continental breakfast, credit card fee on the bill (small) and they did not restock tissues in the room
J.Great location, modern, vibrant and stylish. Close to some of the best eateries. The room I stayed at is clean and hygienic, staff are friendly and courteous. Definitely will be booking this place going forward got all my business trips
S.Great hotel. Sweet location, friendly staff. And the toilet in your room has interesting audio qualities, such as the sound your poo makes when it splashes into the bowl, causing a cave like echo that reverberates into the vast distance. 5 stars. Never has a poo felt more epic and grand as it found it's place among this cold and lonely universe.
N. C.What a treat to discover M Social! We were so impressed with the warm and professional welcome by April when we checked in....she was amazing
The decor is super cool and a welcome change from the more traditional hotels we’ve frequented. Our suite was excellent...very spacious, a stunning view and extremely well designed with some lovely added details.
It was a perfect location to enjoy the Viaduct and catch the ferry to Waiheke
Thank you for such an enjoyable stay, we will be back.
S.MSocial spectacular waterfront view is the highlight of its contemporary designed rooms. People watching and boat watching provided amusing days and nights with excellent Wi-Fi service and TV channels, but the heart of my Managed Isolation experience is ‘MSocial’s staff. They exceeded my expectations. Front office team: April, Ayushma, Renzyl, Montin, Harlen, Sue and outstanding Meljo provided top notch customer service. The food & beverage team with Maurice at the helm, went over and beyond. Tasty and hearty meals 3x a day for 14 days prepared by amazing chefs. Food & Beverage supervisors Rainer by day and Andy by night made sure that any food & beverage was accommodated. Extra servings or special request such as lemons, blueberries or oatmeal was never a problem. Their attention to detail, along with little notes of encouragement are hallmarks of why they stand out.
Thank you MSocial for an Astounding Managed Isolation Quarantine experience. Without hesitation I lift my hand to applaud and acknowledge an outstanding team on a job well done.
Will miss the view nd will miss the team.Thank you.
Sylvia C.K.
T. C.My husband & I really enjoyed our stay. Room service breakfast was a highlight, delish food & great coffee! Modern, clean & vibrant room with a fabulous view! We would definitely return & recommend to others.
L. S.Love staying here! The rooms are so colorful and full of little environmentally friendly extras. The staff are super helpful and love the restaurant. The valet even put a bottle of water in my car for the drive home. Beautiful views over the harbour. Just wish they had a swimming pool or spa. Very central also
M. P.An awesome place to stay. Beautiful fittings and they set an ambiance in the room and the hotel. I like this style of hotel and the way they use recycled products and have eliminated plastics as much as possible.
Excellent customer service from the staff, especially by Miranda who was very professional and helped solve an enquiry I had and emailed me the information promptly, which I really appreciated.
I ordered breakfast which was delivered in a nice brown paper bag and was tasty. I ate in the restaurant and like the rest of the service it didn't disappoint, very enjoyable.
I would recommend M Social to anyone staying in the area. I don't rate anything 5 stars, but M Social is the best hotel I have stayed in a long time, including New Zealand and overseas.
J. W.Great Hotel! Received amazing service. There was an error in booking, (absolutely not M Social's fault) and they went way above and beyond to sort it out and accommodate me. I was really impressed by the actions and assistance of all of the staff.. The room was wonderful. Well appointed, and comfortable. Would definitely stay again.
J.Great location! Modern interior designs. Love the view from our room! Not too sure about the room cleaning service though. Our floor wasn’t vacuumed at all during our stay. Awesome customer service by most of the staff except an Asian front desk lady with heavy makeup who’s not being very professional. Everything else was fantastic!
c.Hotel Staff are polite and very friendly. Rooms are clean and well equipped. Especially love the espresso machine in the room and complimentary movies, quite up to date movies. Most importantly my room window facing the pier, fantastic view.
P.Great location, best service, fantastic meals, it’s an isolation hotel now but still top class for service and staff.
K.Great location, rooms, and amenities, but sub-par service makes me question whether I would stay here again. The location is great (even accounting for current road works). Every room has a harbour view and features lots of nice modern touches. We especially enjoyed the large selection of free movies. However, we were disappointed in the staff on more than one occasion. For example, the reception staff said they'd bring our welcome package to the room 5 minutes after we'd checked in; an hour and a half later, it was clear they'd forgotten. On our last day, a staff member entered our room without knocking, saying they thought we'd already checked out. Had those mistakes been acknowledged by the staff, they might be forgiveable, but no such attempt was ever made.
J. J.Store happy with our stay here. We stayed for a concert in vector arena and wanted to be in walking distance. The service was friendly, the rooms were clean and tidy and well equipped for a kitchenette. We really liked the view too! Hope to be back!
E.This is a superior hotel that excels in all measures. It excels in location, beautiful guest rooms, first rate service, and a superior restaurant. It is in a great location overlooking the harbor. The harbor view from my room was outstanding. I got an upgrade to a suite without asking. The room was large and had every amenity you could want. An amazing assortment of toiletries, including things not normally included like shaving kit, toothbrush toothpaste, feminine needs, bathrobes, even a wooden comb. There were two large tvs one of them had a surround sound system. A pod coffee maker with a generous supply of first rate coffee and tv, and complimentary milk in the fridge.
Everyone we encountered in the hotel, from the valet, bellman, front desk, concierge, and wait staff were outstanding and friendly.
The attached restaurant is called beast and butterflies. It is both reasonably priced and delicious. Don’t miss the breakfast buffet combining a large assortment of asian entrees, with traditional NZ dishes, and a great assortment of salads, cold cuts, smoked fish, delicious breads. Gluten free bread is also available on request.
In summary this is a superior hotel in every respect. The fact that it is reasonably priced makes it more compelling. Five stars all the way.
M.One of my favourite hotels in Auckland. Small but very nice rooms, comfortable and the service is fantastic. One tiny thing is that the minibar drinks have been past the best before date both times I've stayed so make sure you check them before drinking :)
T. N.Very quick & friendly staff, We stayed overnight before a cruise the next day. The late night bar staff were very helpful mixing some really tasty cocktails. It appeared that you could order from the restaurant menu and have you meals delivered to the table at the bar.
It felt like it is utilised by a lot of business people either passing through or meeting's with clients or other businesses.
Location is Ideal to everything in the viaduct, britomart and lower Queenstreet area, especially if your catching a cruise as the terminal is literally across the road.
Rooms are spacious with a magical view of the harbour. Breakfast was pretty standard, my only gripe (nothing to do with the hotel) was the amount of roadworks in the front, Not a pleasant sight or sound to wake up too.
H. G.Staying at the M Social hotel was a truly outstanding experience ~ the service was amazing, the staff were friendly and welcoming, going out of their way to help. The room was beautifully presented, clean and the view was absolutely fantastic! Highly recommend this fantastic hotel and will most definitely be back!
T. N.Got upgraded to top floor and water views so far its hard not to like this place. The rooms are small, no matter how cleverly they've designed it. For example you can slide open one of the bathroom sides to make the whole space seem bigger. There's everything you need including in room safe and even chocolate fish in the fridge. Highly recommend the big breakfast.
S.Awesome stay, great view. Made our weekend getaway even better. Staff were all so friendly and made us feel right at home
R.These guys know how to make you feel special! Really amazing staff!!!! So friendly!!
Upgraded to a suite and champagne and a hand written card to our room for my birthday!
Talk about go the extra mile when possible - fantastic ❤️
A.We had a lovely stay in one of the suites at the M Social. The room overlooked the water and was spacious, with modern conveniences and a comfy bed. The bathroom is glassed in, so it can feel a little open if you like your privacy, but overall our stay was excellent.
R.A refreshingly cool Hotel with a funky vibe M-Social ticks all the boxes for us...right from the moment you pull up you’re greeted by cheerful engaging staff who set the scene for all interactions with staff. The rooms are great and with lots of little touches that set this place apart from the others. We received a lovely welcome back gift complimented by a hand written card from a number of the staff!! The restaurant and bar area is also a really relaxed space and on the Friday night of our stay featured a DJ who added to the cool atmosphere. The food is an eclectic mainly Asian fusion offering and over the nights we’ve dined here have always enjoyed our meals.
Hard to fault this place and we’ve booked a few more stays over the next couple of months and looking forward to getting back there!
T. H.The staff were so friendly! Everything was super easy and the vip lounge add upgrade was well worth it. So nice and clean and the breakfast buffet was excellent. They went the extra mile for us as it was a celebration weekend. Definitely recommend.
k.Wish we could say 3.5 but Goggle rules. We stayed at M Social in Auckland for three nights over the last weekend. The room was nice and clean on arrival, the view from the Social Club level good, the breakfast was a good compared to most NZ hotel breakfasts (we are often disappointed in NZ but we were pleasantly surprised at this hotel). The staff were professional and friendly and for a 4 star hotel, it delivered for the most part. The disappointing issues were that it was hard to get to in a car on a Friday evening due to the massive road works in the area. We realise that this is not the hotel's fault but it was frustrating and continued over the weekend. The social club extras which we paid for were ok. We enjoyed the "complimentary minibar" which was advertised which was a little package which you could choose on arrival. We chose the two mini bottles of bubbles, a chocolate fish and chips which was nice but when I asked about it these next day I was told there is only one pack per stay rather than night paid for. No big deal but seems unfair that you get the same if you stay one night or three and pay the extra price. There was complementary the in house "Social Club" drink and canape hour but my husband was too ill to attend on Saturday evening and when I considered it on the Sunday night we were put off due to a wedding taking over the space - only being separated by a board and guests could hear all the speeches. Also, I expected that paying the extra for the "Social Club" would mean being extra special treatment in terms of room service etc given it is only available for two floors. On Sunday our room had still not been serviced by 2.30. I went down to reception and nicely explained that my husband was sick with leukaemia and an autoimmune disease and that he needed to sleep so was it possible that they could service the room so he could relax and go to sleep. I left to catch up with friends at 3 pm but he had to go downstairs and ask again to service the room late in the afternoon and despite my request. No big issue but do not advertise these benefits for the social club if they limited Also, I left my phone charger accidentally in the room and I was advised that it was not found. Thanks
R.Had an absolutely fantastic stay here. The décor is excellent and you can't beat a bedroom view of the ocean. The lounge room with pool table is a nice touch too. Thoroughly recommend staying here.
B.This was a great downtown location next to the ferry terminal. We had two kids and were able to get the family Suite where basically two rooms are booked and a separate hallway door is then locked making it a two bedroom suite. Great views of the harbor, right next to the viaduct. Next to good bars and food.
M.Great hotel with great tech. Definitely a modern feel that I really liked. Average sized rooms but good layout. Plus ferry is right across the street which was very convenient. Would definitely stay here again.
A.Lovely staff, all of them. Super harbor view room. Great breakfast.
However aircon way too cold and would not heat up past 20
E. C.Excellent hotel with fantastic location. This hotel is perfect for cruise passengers, with the cruise terminal within walking distance. Family-style "tribe" rooms are actually two separate and complete hotel rooms at the end of the hall with a third exterior door that allows families or groups to stay together while still having separate rooms with separate bathrooms.
K.I originally left some negative feedback based on my recent stay with the hotel.
I also mentioned if it wasn’t for these issues, I would have rated them a 5.
Within 24 hours the hotel called me to discuss the issues I experienced. They apologised for the misunderstanding and also corrected the overcharge. Plus also refunded additional mini-bar expenses.
During my call with the hotel, not once did they ask if I could remove or update my negative feedback. This shows the hotels apology was genuine. In light of this I feel it is only fair I update my rating to the score I would have liked to have give originally. It’s great to see they value their customers. I will definitely be staying with the hotel again.
C.Just check-in the M Social hotel , the staff were friendly and welcoming, help. The room was beautifully presented, clean and the view was absolutely fantastic- ocean view! Highly recommend this fantastic hotel and will most definitely be back!
A.Thoroughly enjoyed our overnight stay. Upgraded room to top floor was gorgeous, comfortable bed and good choice of television viewing and harbour views. Staff were friendly and helpful (liked their casual striped uniform) and our meal of fish in black bean sauce was superb. I couldn't fault the facilities and have stayed there before when it was Copthorne. M Social - a 100% improvement. Thank you!!!
g.Im halfway thru Quarantine and at a beautiful well run hotel MSOCIAL ,,,Staff can't be faulted all so friendly abliging,cheerful, nothing a problem, my room eighth floor,views outstanding, so welcoming, comfortable, and food,the meals cater for every diet ,...plus America s Cup
Id recommends to everyone
A.We had a great experience at this hotel, the rooms are lovely, quite quirky with quotes on the walls, bed very comfortable and bathroom space very good. The staff were very helpful. Would absolutely recommend this hotel.
S.My wife and I stayed here for two nights for her 50th. mSocial staff were absolutely great. The hotel is recently refurbished and is in great condition with a funky new look. We were lucky to get upgraded to a suite. The suite is twice the size of normal rooms and well worth getting. The social club perks are great too if you can stretch to get on the top two floors. Thanks mSocial for a great weekend. We will be back.
F. J.Very nice staff. Nice room and nice view. Love their welcome snack package. (Already missed the corn nibbles.)
By the way, as a 5-star hotel, were a bit disappointed with breakfast buffet menu. Didnt have much choice for muslim.
M.Being a local of Auckland we decided to check out the new renovation of this hotel. We wanted a hotel with the view and this did not disappoint. The place had a funky hip vibe in a sea ( boat style ) way. With the use of Ropes and lights they give a good vibe of being on or near ships, ( maybe as we are close to the port with big cruise ships dock )
The room was great, really new and well planned, with sliding doors to the bathroom so you can enjoy the views from the shower if you want. Real comfy beds and pillow and full blackout blinds to keep the sun out. The breakfast we not the greatest selection, they only have a buffet continental style, so you have to order the separate dishes if you want American styles. The one part we found not so great was INFO, it did not have a clear book or paper info on the hotels amenities etc, and the room service menu it not very large at all... but UBER eats will deliver to the hotel.
All up I would defiantly go back here again. Just maybe eat breakfast at one of the local cafes for a better price and options
L. M.The service was amazing I loved the feel the atmosphere was unlike any other hotel I've been to. The staff are dressed in down to earth clothing and certainly didn't feel pretentious like normal hotels. I loved the room layout very IKEA. The TV menu I feel needs to be highlighted because it was the BEST. Free access to their movie database with new movies and you can even miracast! So great. Perfect location on the waterfront. I will definitely be visiting again!
T.Modern hotel with a funky vibe. View of the harbor are stunning. The hotel club room ordered a spacious are to have pre dinner drinks, pool table, tv etc. But the hotel bar had a better atmosphere with a DJ playing at the check in area.
K.Really comfy bed. Loved relaxing on the daybed and enjoying the view. The facilities were excellent and the cooked breakfast was delicious. The staff were friendly and helpful too. We hope to stay again soon.
Y.I feel like a princess. Even though I'm in quarrantine the service level of care food and attention to detail is amazing. I love the hustle and bustle even the construction going on around us. Nothing is too much trouble and I will definetly come back again under different circumstances.
J.Fab location with all rooms harbour facing with big windows. "Beast and Butterflies" restaurant was so good we dined there every night. Rooms are well equipped and it's a really funky place to hang. And the staff, they are some of the best around. Great job MSocial 👌
L.Very modern rooms. Comfy beds. If i had to make a suggestion, put a box of tissues in each room. A big call out to the staff. They were all consistently friendly and eager to help. A small issue about a noisy aircon was dealt with promptly and cheerfully. Thats the reason i am giving 5 stars. I am very impressed with the service.
J.My mate was staying here for a week so I went for a visit. This place is pretty freaking cool. Love the style. Rooms are pretty small but the TV's are pretty big and the style makes up for it. The views out to the harbour are brilliant. Recommended if you get a room with a good view. Also the elevators have funky music with wall to floor lcd butterfly displays. Trendy stuff!
W. K.The room was very comfortable with a nice view of the harbor. Excellent location and you can easily walk from a cruise ship. Don't think of a shuttle as they wanted to charge me $16 a person to go one block. Many restaurants in the area as well as ferrys across the street.
J. W.Great place and great service. Room over looking the ferry terminal. Breakfast could have been a little better with more selection. I have stayed over a year ago here and the breakfast was great
M.Chic, modern hotel with vibrant deco and a leaning towards eco-friendly room amenities. Room was comfortable, with some facing the harbor that affords excellent views. Staff were friendly and helpful, whilst the gym is decked with an array of dumbells, one universal machine and treadmills / stationary bikes. Worth the stay.
K. B.this is the most amazing hotel in Auckland. Seriously turning up to your room and music playing, it was so warm, the colours the decorating are out of this world. The view over the harbour stunning. We got to check in 2 hours earlier and that never happens to me. The little touches of putting bottled water in our hire car as well. Just love love love it here and can't wait to come back. Do yourself a favour and stay here. It also helped we saw Richie McGaw in the foyer on our departure.
S. H.What an amazing place. The staff are professional, beyond friendly and VERY helpful. The rooms are beautiful, clean and have perfect views of the bay (we were told that they designed the hotel so that every room would have a view of the ocean). It's close distance to almost all the tourist destinations you may be visiting in Auckland but is also close some fun local shops, cafes and dinners. In summary, this hotel is FANTASTIC.
M.One of the most hospitable hotels I have ever stayed at! The staff is super friendly and the location is fantastic! Thank you for a memorable stay to round out our honeymoon!
M.One of my favourite hotels in Auckland. Small but very nice rooms, comfortable and the service is fantastic. One tiny thing is that the minibar drinks have been past the best before date both times I've stayed so make sure you check them before drinking :)
K.Really comfy bed. Loved relaxing on the daybed and enjoying the view. The facilities were excellent and the cooked breakfast was delicious. The staff were friendly and helpful too. We hope to stay again soon.
T.My husband & I really enjoyed our stay. Room service breakfast was a highlight, delish food & great coffee! Modern, clean & vibrant room with a fabulous view! We would definitely return & recommend to others.
G.Convenient. Nice view from room over Auckland Harbour. Sound proofing between bathroom and sleeping area in room needs more thought. Service good but could be more attentive.
G.Had an amazing stay! The staff were incredibly friendly and helpful and the rooms were amazing! Also, this has to be the best view in Auckland!
C.Just check-in the M Social hotel , the staff were friendly and welcoming, help. The room was beautifully presented, clean and the view was absolutely fantastic- ocean view! Highly recommend this fantastic hotel and will most definitely be back!
H.Staying at the M Social hotel was a truly outstanding experience ~ the service was amazing, the staff were friendly and welcoming, going out of their way to help. The room was beautifully presented, clean and the view was absolutely fantastic! Highly recommend this fantastic hotel and will most definitely be back!
T.This place was amazing with friendly and accommodating staff. Thank you and will definitely consider you in the future
A.Really friendly staff and the food was incredible, would certainly stay again!
S.Staff very friendly and helpful. Needed a late check out - no problem. Modern hotel overlooking quayside, close to town centre and restaurants. Would recommend.
M.Stayed the night special offers were available. I always come here or the grand millennium hotel they are a must go shirt or long. The restaurant and cafe etc is great close to everything. Valet are available and friendly always at the ready. Friendly staff. Awesome time.
Y.Helpful staff, i was forced to change to this hotel due to some very unpleasant issue happened in the apartment i booked in princes wharf, and i booked a attached room which contains 2 room separately at the last minute. When i checked in, the staff actively told me that if i will be using only 1 of the 2 rooms, i can get a special rate (almost half-price). Very nice gesture and great service when i asked the staff to heat up my takeaway and the meal was served to my room plated. Valet parking is truly convenient.
J.The sound proof between floors and rooms is not optimal. There was floor scraping noise from upstairs since we checked in till 11pm. At 7am we were waken up by noise of metal dropping on the floor. Not sure if it is lounge or service area on the 11th floor. The location and service and the view were very good. We didn’t try the restaurant
D.nice looking clean contemporary room overlooking the harbour, comfy bed, good wifi signal, powerful aircon for summer, friendly staff.
very well located, just across the road, there are plenty of restaurants and pubs to chill out by the wharf.
羅.The view from the room is nice , and the room
itself is cozy. The food offered during the quarantine taste brilliant.
J.Fabulous hotel which I could not fault. The valet parking, the delivery of the cases to the (huge luxurious) room, the breakfast and the checkout were all absolutely perfect. The location on the harbour front is just lovely too and it's not far from Skytower, a must visit when in Auckland.
G.Convenient. Nice view from room over Auckland Harbour. Sound proofing between bathroom and sleeping area in room needs more thought. Service good but could be more attentive.
W.Really enjoyed our stay. The service was great. The room was fantastic with a glorious view. We will stay again. Location was perfect. We walked to concert at Spark Stadium and Queen St shopping.
J.I highly, highly recommend you stay here when visiting Aukland. They have a valet for your car upon arrival. The rooms are stunning and very modern. Coffee is served at their cafe on the ground floor. The front desk is also very accommodating and timely.
S.The ambience was great, staff were very helpful. Was an additional 45 NZD for valet parking. Room was nice and clean, view wasn't too bad. Restaurant downstairs had limited menu but was great food.
C.Nice and modern hotel and the room is pretty spacious. Free new release movies too. Perfect location for those who are staying in AKL to depart on a cruise ship from Queens Wharf. You can see the ship from your hotel room! (Ours was Room 312)
E.Great service friendly helpfull staff and quality rooms with a view..... the renovation has done this hotel wonders especially with soundproofing I couldn't hear a thing from the very busy inner city street.... I stayed 3 nights and for the price i thought it were a bargain. thoroughly enjoyed my stay ...tho I do think I was the first to use the room I stayed in. as this hotel had just opened its doors to the public . Highly recommend
T.I am not often moved to post a review. As a business owner, I know how hard it is to provide exceptional customer service and M Social is my new favorite hotel.
Location? Waterfront. 6 min walk to the ferry. Surrounded by shopping and restaurants and easy walk to SkyTower. Service? I left the hotel knowing Nigel, David, Lan and Hamish's names. The hotel treated us like VIP Rock Stars. If I mentioned wanting something out loud and it was heard, I was helped to get it (private tour to Hobbit Movie set, perfect French breakfast place, wool...).
My mate and I were blown away with how attentive everyone was. If you asked for something they not only got it for you quickly but CHECKED on you to make sure you were happy later. Don't even think of staying at more established brands, who assume their name is sufficient.
We will return and we are telling everyone how a single hotel made our Auckland trip feel so special. It's even priced well! Eat dinner or lunch there also! I was happier at their restaurant than a $350 meal we had. Happy traveling!
A.Really enjoyed our stay here. Nice modern rooms, super friendly and helpful staff and a good breakfast. Good location too.
A.I had a wonderful stay at MSocial! The rooms were spacious, modern and super clean! The hotel is in a prime location right by the ferry!
T.My mother in law recommended us to stay here.... How this place only got 3 stars average for service is beyond me! We were travelling with our 1 year old and stayed here for New Year’s Eve + one extra night and I swear every staff member knew me by the end of the 2 Days as I had so many annoying requests 🤣🤣 but not a single person said no and not a single person was anything but astoundingly polite and accomodating! They did everything from wash in my baby bottle for me in the middle of breakfast rush to re making my breakfast without me even asking when it went cold due to me trying to calm down my toddler! The food was exceptional, the coffee was exceptional, and they are extremely environmentally friendly without it being intrusive to your lifestyle... 1000000 Stars!!!! Well done guys! Thanks for making what would’ve been a very trying couple of nights into a lovely experience! ❤️
J.Brilliant stay! Up to the minute decor, a view to die for from our room, attentive staff, good happy hour in the bar. Best placed hotel for access to harbor and Queen St.
H.Outstanding hotel! Everyone is so friendly and has made our stay unforgettable. Dave at guest services is a wealth of information and was spot on with his suggestions. I would totally stay here again. Thank you team M Social!
M.My niece & I had to take my partner up to Auckland on short notice ! So we found this Hotel online before we headed up there!! The service was beyond what we have experienced in any Auckland accommodation !! It was fantastic, the valets were there doing all they could for you, the receptionists were so amazing helpful, as our room was only a king bed they changed it & up graded it which over looked the harbour which was fantastic as coming up to Auckland the Viaduct ( as we needed to stay close as he had a yacht he needed to deliver back to the Coromandel!!) is great to stay close too!! We will all be back before the Americas Cup, and looking now too book in with you all !! Totally loved the whole experience, we highly recommend this Hotel !!!
H.This hotel is currently being used as a quarantine facility for Covid-19. Staff are friendly police are friendly protocols are well followed and food are very good. I hope this Covid-19 pandemic can be over soon. kia kaha NZ!
J.Nice comfortable rooms. Friendly staff. Good room service.
K.Extreme good location, excellent staffs with a lovely smile and very friendly and helpful, spacious room that most of it facing the Cruise Harbour. Even better after the road construction is over.
C.Just isolating here for a layover. Very nice place, great service and the food is excellent. Especially the salmon teryaki!
L.So very social this hotel is. From reception to concierge to restaurant.
Everyone is downright friendly and warm. Hotel has a very trendy vibe. View from our room was awesome. Lan at concierge went all the way out to organise a last minute Hobbiton tour for us. Top service!!
G.Had an amazing stay! The staff were incredibly friendly and helpful and the rooms were amazing! Also, this has to be the best view in Auckland!
S.Staff very friendly and helpful. Needed a late check out - no problem. Modern hotel overlooking quayside, close to town centre and restaurants. Would recommend.
D.Dinner at the restaurant was delightful. We loved every dish from entree to dessert, especially the creme brulee. Setting is bright and cheerful. Service is relaxed and friendly.
M.I’d like to thank the team at M Social for a truly memorable experience! We booked my mum and dad into the hotel for two nights for my dads 60th. The team were super friendly, professional and went above and beyond in ensuring they had a stress free, relaxing and memorable weekend. I highly highly recommend M Socail. If the staff and service weren’t enough, you’ll thoroughly enjoy this quirky but luxurious hotel right in the heart of Auckland CBD!
N.A fantastic place to stay! Good staff, service right down to the little things-like a bottle of water in your car as you leave! Highly recommend👍
M.Marvellous place to stay- eco-friendly and has everything you could want from a premium hotel stay. New release movies, lovely, modern rooms and highly recommend paying a little more for the beautiful harbour views. M Social is closeby to an array of lovely restaurants and the marina is within walking distance
A.Not Just for Instagrammers
As a non-millennial I had the slightest bit of trepidation about our stay at M Social; it didn’t help that our arrival coincided with New Zealand’s Fashion Weekend. But as it turns out, this harbourfront property isn’t just for social media over-sharers. In fact, we enjoyed our stay so much that we’re already planning a return to both Auckland and M Social next summer.
Room
We booked a Social View Room promising “sweeping views” of Auckland Harbour. Our assigned room—609, I think?—did have a nice, big window but the sweeping view was obstructed somewhat by the ANZ building across the street. Requesting a room on either the east or west side of the hotel might yield better results.
There was plenty of space for two people and their oversized luggage. And we didn’t mind the sliding partition in the bathroom at all—when open, it made the room seem even more spacious than it already was; when closed, whomever was inside had all the privacy they needed.
Food
Breakfast at M Social has two classes, economy and deluxe. The continental buffet provides the basics—breads, pastries, cereals, salad with some hot items and soup at the far end of the spread. We passed on the hot items only because our upgraded breakfast plan gave us an additional choice of two made-to-order entrees.
The choices available during our stay were an Asian-style beef noodle soup or Western-style eggs on toast, with bacon, a stewed tomato and portabello mushroom. The upgrade was definitely worth it, though we enjoyed the granola, yogurt and odd pastry (ok, several) from the buffet spread as well.
Breakfast also includes as much drip coffee as you can handle, but you’ll have to pay extra for a delicious flat white.
Location
There’s lots to see, do and eat in Auckland’s harbour area. The Sky Tower is an easy (albeit uphill) 15 minutes away on foot. If you’re venturing further afield, both the ferry terminal and Britomart station are only a few blocks away.
Verdict
It doesn’t matter one bit whether you’re an influencer or a social media recluse; M Social is a perfect base for your Auckland adventure. We can’t wait to come back!
D.Fantastic hotel. The rooms were clean, modern and large. The staff were all very attentive and made the stay a treat.
N.Such lovely Staff... made my stay amazing and sooo comfortable
S.Great location, really good staff. Small rooms, but well-designed. Cons: very poor wall & ceiling sound insulation; accompanying bar has lousy service.
O.The room was average my room key stopped working. The breakfast was awful the served the weirdest stuff I've ever seen couldn't even get bacon an eggs unless I paid an extra $30
M.Really liked the cool vibe of M Social. Great location with easy access to ferry and lots of bars and restaurants. The staff was super friendly and helpful, especially Shawn at the bar.
R. C.Amazing modern hotel, not your typical hotel. Smart, professional with a casual touch. The restaurant... I cannot describe with words other than beautiful and that's an understatement! I love the Masaman Lamb shoulder!!
M.The food here is phenomenal and staff is amazingly friendly always...
D.Newly reopened after a major refurbishment, the MSocial hotel is located near the marina for socialising and also close to the CBD for business. The all new rooms are decorated in a contemporary style with functional lights and design ideas to maximise space and lots of usb connectors too.
P.It has a dark theme , lil bit confusing staircase
D.Surprisingly brilliant hotel.
Large rooms, free drinks every afternoon
Great location over the road from the harbor.
Good food in the restaurant
Excellent staff
S.Kind of weird that the bathroom is open to the room. Luckily there is a panel that closes. Modern and clean. Conveniently across from the port if you're leaving on a cruise.
y.Convenient location with water view. Funky renovation and young, friendly staffs. Not many options on room service menu but the quality of food is great.
B. K.I stayed there a week in a fantastic room with an amazing view, location and tv choice, but the robes/dressing gowns were removed and not replaced, and the bins weren’t emptied everyday in the room.
M. B.Rooms like a shoebox diaorama created by a fourth year design student choosing decorating items fron the latest 3D interior design software. The massive windows overlooking the harbour are a saving grace. They fill the rooms with light and apparent space. Attentive staff. Trendy as this years going out shoes but without the pain.
C.Such a comfortable bed. Good movies at no cost. Lovely view. Have to accept the construction around d the hotel m
H.It was a nice view to the water and the beds was super comfterbal as well as the room was sensierly amazing. The breakfast was a bit of a desipointment in my opinion otherwise I would say it was an amazing hotel.
C.Hotel has been newly refurbished, which looks and feels really good with a great funky design. Staff were nice friendly too.
M.Cool hotel with super friendly staff in a great location. You can't ask for more!
F. M.Great staff, beautiful comfortable rooms and truly incredible food furthermore it's in the city centre and extremely close to britomart so it's easy to use public transit to get just about anywhere.
t.Excellent food and service at MSocial. I stayed here during my managed isolation and I was impressed by the quality of my stay.
M.Great location, walking distance of interesting points. Good attention from staff, great WiFi. Nice breakfast with good service. Nice harbour views from higher floors.
K.I randomly dropped in one Sunday morning for a coffee and home made pie. Superb! Auckland needs more of this kind of quality. Keep up the excellent work guys.
M.Great Hotel, great location in Auckland. Staff have been amazing, truly a great experience. Would not hesitate to stay here again!
A.Excellent service and friendly staff! Clean, modern room. Good size gym with weights, rowing machine, 3 treadmills. Would recommend
A.Excellent and amazing food and service ,impressive rooms atmosphere
K.Great room. Cosy but has all the needs. My important things are a good iron and being able to plug in to the TV... M social has a good iron and has wall ports for hdmi and usb... Fantastic!!!!
T.Services are excellent, rooms have good design but found dust in the room, towels looks old, cleanliness need to be improved
J.My family stayed here a while ago and couldn't fault it! Room was small but great design and service was excellent!
M.Lovely place to stay, staff very attentive. Just a shame that theres not enough staff on the bar. The wait was ridiculous.
B.View of the water, friendly and helpful staff, wonderful modern rooms, great location. Really enjoyed my stay.
J. R.A great hotel to stay in! Staff are very friendly, rooms are in good shape and modern design. The bar is very good as well :)
L.Nice updated rooms with cool art and an excellent breakfast area. The location is nice if you like to walk and check out the shops and restaurants nearby.
H.Clean and tidy and trendy. Has valet parking. Compared to some hotels rooms had a lot of lights which is good.
D.Nice modern hotel with all the amenities and great harbour view in every room. Hotel atmosphere is very nice and welcoming.
n.I recommend M Social, Close to all vicinities that you want to see, meals are great. The staff are so obliging and nothing is any trouble. Awesome accommodation.
R.Nice, hip hotel super-conveniently located directly across Quay St. from the Prince's and Queen's wharves. Really good service, clean, comfortable rooms.
E.Fresh vibrant good feel hotel right next to princes quay ideal for everywhere. It's funky and modern lots to high tech but not too high prices
P.Great location, great fitout, service is very good. Lovely rooms, with a fun & funky sense of decor! 10/10
T.Very nice new hotel. Friendly staff, great rooms, good location, nice bar and valet parking also available.
T.Clean, new, bright, friendly. Bold interior design. Great view and good location. Food is very good. Staff are friendly, helpful and knowledgeable.
J.Real nice hotel, great team there making you feel welcome all the time. Fantastic restaurant as well.
D.*Note this review is on the bar only*. A nice quiet place for a drink or coffee on a Saturday night, comfortable seating and attentive staff. Just across the road from the waterfront - great location!
M.nice modern hotel. would have been perfect except the bed sagged which is basic for a hotel. good location
G.Very friendly staff. Great location! One of the better hotels we stayed at during our vacation!
D.Nice modern rooms close to restaurants and great view of the water
T.Awesome staff, very comfortable and new rooms! Really enjoyable atmosphere!
L.Amazing place. Staff is awesome very accommodating would definitely recommend to anyone to stay there
A.Hotel with a pier view........imagine waking up to that.........
N.This is a typical ''new" schick hotel that is geared towards wealthy Asian tourists. Hotel has nice big rooms and very modern design. The biggest disappointment was their breakfast which had everything except normal (poached eggs) included... For 500 AUD a night, I don't think anyone should pay extras for a regular breakfast. Unfortunately, M Social appeared very overrated and not geared towards a business traveler.
F.Service was excellent, so helpful and professional. Room was great except for the noisy air con, everything else was perfect
L.Nice room over looking Auckland Harbour and Rangitoto, food was great, service was A1
S.Absolutely loved every minute of my stay here. Great service from the valet to the restaurant staff and great views!
f.Well kept rooms and lively vibe. Great restaurant deals though staff could be better trained.
T.Accommodation is very trendy and updated. All the smart tech is built in USB plugs and HDMI port. WiFi is great speed.
A.Excellent location, the staff is awesome, the food is delicious
Q.Nice and friendly staff ! The room were very nicely made, and amenities are up to par.
C.Excellent property. Great rooms. Delicious food. Terrific service!!
J.Would definitely stay here again! Great staff, modern rooms big showers and comfortable beds
G.I had the squid dish. Nicely cooked. Plain salad. It could have been made a bit more interesting but it was ok.
A.Great location in the heart of a lot of restaurants. The rooms were very modern and had great views of the water.
I.The room was amazing. The overall feel was so comfy and modern. I would definitely stay here again!
P.One of the best. Modern, great staff, ideal location, superb breakfasts
A.Really friendly staff and the food was incredible, would certainly stay again!
c.Beautiful rooms. Great hotel menu. Easy access to rest of city
M. H.Booked in Last week and stayed for the Night Excellent Friendly staff loved the casual lounge access would stay again
M.Friendly and helpful reception. Nice room, good size, very clean.
P.Friendly attentive staff. Great view from our room. Comfortable, clean.
R.Great place for a relaxed drink after a day out. Will one day stay for dinner. The menu looks amazing.
D.Reasonable value. Got overcharged for breakfast but was fixed. Basic room but ok for a business trip.
T.The Harbour view is awesome, there is a small gymnasium for exercising, the bed and pillows are comfortable.
P.Nice new and comfy. Staff really friendly and helpful. Also very close to Viaduct for great eating.
C.Very clean, very comfortable and fun place to stay. Service was excellent.
T.Great spot - close to local attractions with plenty to do in the vicinity. facilities were great, staff were great
陳.Perfect location with nice and warm service.
H.Good B-fast buffet at $25 even if you are not staying at the hotel.
F.Loved staying here. Staff so friendly. Bed fantastic. Will stay again.
C.Nice funky and modern rooms. Good breakfast. Friendly staff.
S.Small but very nice room. Across the road from ferry terminal and Viaduct. Great place.
a.great location and nice view. very handy if you plan to stay in CBD.
K.Great service. Friendly staff. Beautiful room. Fantastic location.
S.Awesome accommodation, funky rooms, modern decor and lay out, rooms are quite
J.Cool vibes, nice rooms, great service and just next to the great spots at the Viaduct
B.Rooms were very modern. Nice view. A little on the small side for the price.
S.Do love the different way this is represented with teams in college jackets and casual outfits. Good rooms and a great location.
M.Awesome harbour views and an amazing restaurant + bar. Great location, close to most of the main attractions.
O. K.Nice hotel if you get the Seaview room. Don't go to the beast and butterfly cafe, the music is terrible and loud.
A.Fantastic service & location. Everything new & modern. Pros: coffee machine & quiet mini bar!
F.Great team of staff when I was working there as security during the MIQF isolation and the food is awesome
L.Nice staff and Christmas card was on the table when I walked in during Christmas, it was a nice surprise
H.Fantastic stay, wonderful staff, great location and good view from room (1216)
B.Food is amazing (oysters and ceviche especially), great cocktails at the bar and casual, warm atmosphere.
J.Very trendy hotel. Comfortable rooms with great views over the harbour
2.Fantastic , Great central location to ferries restaurants , very friendly staff and 100% rooms and views.
T.I highly recommend the M social, great location, beautiful view, wonderful food and even better service.
N.4 stars if it had a decent buffet breakfast, which it doesn't. Nice location.
V.M is for marvellous, rooms are very good and all of them looking out out into a harbor and the bed is like sleeping on the clouds 👍
P.M Social is a fancy hotel, the rooms are extremely comfortable and cozy. Overall, I like it
S.Even with all the city improvements around it it's a tranquility gem with great supporting cast
The beef noodle is greaaaaaat 😋
O.Not 5-star hotel but good rooms, good staff, great locations and good value for money.
P.Great views and location. Nice bright hotel with funky vibe.
G.Nice and clean hotel. Good amenities. Would stay here again if in Auckland
S.Room is great with the view of Auckland harbour. Beat n butterfly restaurant is great too
L.Contemporary hotel with funky room and conveniently located close to the Viaduct.
K.Amazing place to stay. Staff are amazing, Terence entertained us superbly.
J.Awesome location. Great rooms and wonderful service.
K.Very hip hotel. Good location. My room comes witj a riddle.
S.Excellent hotel. Really attentive and helpful staff.
t.Friendly staff, modern deco, nice view!
T.This place was amazing with friendly and accommodating staff. Thank you and will definitely consider you in the future
N.Superb and different to any hotel I've ever stayed at!
H.Cool place
Amazing staff
Loved the vibe and view
L.Amazing friendly service. Beautiful rooms, great location.
L.Excellent, reasonably priced hotel in a handy position.
R.Great service staff, good vibe and trendy hotel at the port.
C.Crazy artwork...revamped hotel (it needed it). It exudes coolness. Comfy rooms.
K.Good hotel! Totally enjoyed fantastic breakfast!
S.Good location, rooms are well appointed and friendly staff.
N.Very modern, lovely staff. We found it reasonably close to everything, definitely within walking distance.
O.Nice hotel, clean tidy room. Breakfast buffet a bit confusing
j.Very modern. Clean and tidy rooms. Great service
K.Beautiful room and amazing staff
J.Nice clean hotel on the waterfront. Have stayed before and will do again in the future.
Ж.A lot better then it was before renovations. Still a big minus tho- no balconies.
S.Excellent place to stay since the upgrade,well positioned in the city.
S.So comfortable hotel. reasonable price... close to the pier... check in with korean available...
B.Very nice staf and rooms! Location is perfect as well!!! Thank you!
G.Great staff great rooms..Exsquite
A.Great service, room & views. Would stay again.
C.Enjoyed our stay at the hotel. Will recommend the experience!
C.Great location, comfy bed and funky place to stay.
V.Very pleasant traveller's hotel right in the middle of the city, facing the waterfront.
G.good location. friendly staff. clean rooms..
R.This Hotel is great and the location was nice. Good service
M.Great place to stay close to all the happening things in the Viaduct area
B.Good place for stay when you away from home
A.Service is good. Rooms are clean and location are awesome
N.Very cool facilities and great location. Loved it.
A.Nice bar near the waterfront. We had a group event and the service was very slow.
C.Lovely hotel, great view from our room
N.Excellent place to stay, price is reasonable and service is great
T.Great location by ferry terminal. Nicely renovated room
A.Friendly staff members. Food is great at the in house restaurant.
U.Wonderful hotel near sea and city center.v.good service .
C.Great room, great location, great service. Highly recommend!
N.Good location and an interesting set up. Pity it is let down by a building that means it is noisy.
N.Very clean, modern and friendly staff. Highly recommended.
w.Great stay , handy location, friendly helpful staff
S.Lovely staff. Excellent food
K.Great location. Modern, comfortable rooms.
s.It was a great place, staff are nice and the place is nice too. Nothing much else to say.
T.We had to ask for our room to be serviced and the continental was priced to high for what it was.
S.AWESOME Hotel - i even downloaded their app - and i almost never do that
W.isolation hotel for visitor from other country who visits Auckland New Zealand...
B.Fun, relaxing, quiet, and comfortable hotel in a great location.
p.Absolute stunning
N.Lovely and quaint hotel. Excellent location.
J.Great service, comfy beds and a great atmosphere
A.Just stopped in for a coffee and was able to use their complementary Wi-Fi!
송.So tidy, cute, and cozy place to stay near the Ferry station, Auckland
s.Very courteous staff. Nice cozy place
J.Great service and modern facilities. Would not hesitate to return.
M.Rooms are great and the service even better.
T.Super cool, funky, cute and sexy. I liked it a lot.
B.very good location, comfortable bed
A.5 star, excellent customer service and beautiful experience. Will highly recommend.
J.Great hotel, great location and friendly staff
R.Nice staff
Nice room
Nice location
H.Couldn't be better. Lovely check-in people. Spectacular view.
B.Nice newly refurbished hotel Ina good location.
L.Good hotel with great facilities.
C.Brand new great rooms. Perfect location.
R.Wonderful hotel. Beautifully refurbished
D.Excellent hospitality. 👍👍👍👍👍
D.This Hotel is in a great location in the city of sails
D.Highly impressed. Fantastic all round and then the awesome extras! Thanks
R.Great vibe, nice rooms
N.Are you looking for views over the bay... 🧜♀️..look no more 💜
S.Great Fusion food with reasonable lunch deals
r.Great service and staff.....would stay again
M.Stunning views and a nice spacious room.
E.conveniently located just at the dockside. pretty basic amenities
L.Always great staying here staff very helpful
C.Great modern accommodation with views of Auckland harbour
J.Best hotel stay ever ❤❤😊😊
A.Very nice hotel + service.
P.Its the best, a great hotel
J.Exelllent hotel, great location. Loved it.
G.Really cool funky place nice people good service
A.Newly renovated but shocking housekeeping practise.
오.Nice view and korean staff is very kindly.
S.Very handy Auckland CBD and to all transport
j.Good location, but average, nothing special
A.Top class
W.Fantastic service, friendly, a great experience
S.It's has been such a pleasure to stay here.
T.Excellent service top hotel
R.Nice and unique hotel.
M.Really liked the stay and the location
J.Modern, clean, great facilities and location
S.Funky hotel with good staff.
A.Can't wait to finished working their
K.Great place to stay for a reunion!
C.Very nice place to stay
U.Lovely new hotel.
K.Good hotel clean places
S.Very personalized service !!!
C.Great facilities. Cool.and funky
s.Great location
A.Very cozy, bright decoration!
R.Nice and friendly staff. Good location.
E.New hotel, very modern design
J.Friendly staff and good views.
C.Meanest hotel. Good pricing
S.Recommend- great staff - good location
J.Awesome hotel and experience
A.Quick service at the bar on NYE.
A.Great place.. awesome vibe
A.Amazing staff, great atmosphere!
C.Good view
P.Best location
Good ambiance
A.Great lunch, venue
B.Comfortavoe, nice staffs....
J.Wonderful staff excellent 👍 location
m.Beautiful atmosphere and great location
I.Ticks all the right boxes 👍🏾
S.Highly recommended, young and bright
B.Nice place for stay
J.Great location, wonderful staff
R.Great chic hotel
J.City center. Good breakfast
R.Very nice hotel
K.Nice compact hotel
J.Nice view
D.Relaxed casual atmosphere
J.Morgan's the best
S.Good Social place with a nice vibe
V.Pretty funky revamp
B.Its great
J.Bloody good stay
F.The best
Y.very comfortable!
J.10/10
C.Kool modern and central
l.Noisy on lower floors
D.Modern fresh luxury
P.Excellent service
D.Awesome service
A.Good view.
P.Fabulous
M.Love the view!
C.cosy and hip hotel
K.Classy
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