Reviews of The Sebel Quay West Auckland. (Hotel) in Auckland (Auckland).
The Sebel Quay West Auckland
8 Albert Street, Auckland Central, Auckland 1010, New Zealand
Description
Information of The Sebel Quay West Auckland, Hotel in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
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Reviews of The Sebel Quay West Auckland
A.I stayed 3 nights at the Hotel and my stay was awesome. The quality of the room was much more than i expected and to be honest this was one of the most clean rooms i have stayed. The location is wonderful and the housekeeping was great. The guy servicing the room was very gentle and polite and did a great job. Will surely visit again. 100/100
p. d. G.The location is superb and handy to the waterfront activities . The rooms although very tired were clean and huge with generous balconies . Finding the carpark is a complete mare the first time but once you've mastered it it's less complicated . Overall it's a good stay and good value for money
C. S.Room was good just a bit scruffy overdue a refurbished.. staff were great and in Up cafe food and staff were excellent... with room redone would be 5 stars..
A. D.The pool & the sauna were out of order 😓
Our fridge & our microwave didn't work initially but I must say the customer service there was outstanding.
They gave us 2 options to shift rooms. The views in all 3 rooms were brilliant.
Special mentions to Gemma & Nithesha (apologies if I misspelled) were absolutely top shelf. Always catered to what we needed and listened attentively.
Thank you SQ street.
R. C.Loved our overnight stay at Sebel Quay West! Lovely apartment, roomy, super clean, and quiet. We truly appreciated the complimentary red wine, water bottles and chocolates. Thank you - we will definitely be back x
J. K.Great location, Nice room with kitchen, a little bit old fashion and worn-out
C. H.Originally was meant to stay at the Grand Mercure but as they are still booked out for isolation we were swapped to The Sebel. Staff were super lovely & welcoming! We got given the two bedroom apartment & it was fantastic! Although one of the bathrooms shower didn’t work properly the rest of the room and the view was great. A bit of mis-communication from staff as we were told check out was 2pm and then found out it was 11am the morning of checkout, also apparently have to register your car if you intend on parking at the hotel. No issues though, we will know for next time. Will 100% be a next time! Thoroughly enjoyed our stay and such a good location to get to the viaduct & the rest of the city. Highly recommend anyone to stay here 😊
G. E.This hotel has severely restricted access at the moment because of the roadworks or should I say rail works going on outside the hotel's main entrance. Management and staff are doing an excellent job of making everything work all the same. Car parking is well organised as best they can and access is not too bad via foot at the front of the hotel. The rooms are spacious clean and tidy represent quite good value for money.
R.Hotel staff were amazing, they stayed on the phone for almost 20mins hepling me get around the road works and street blockages to reach the hotel. Then when we arrived we had a complimentary upgrade. OMG.... the upgrade was to the …
T.Great hotel, great prices. The rooms are clean and comfortable with everything you could need. I stay here everyone I come to Auckland.
R. N.Wasn't overly impressed with the room size and furnishings. It is a very good location and close to all the bars and restaurants. We had an issue with the air-conditioning but staff were understanding enough to offer a temporary room till the maintenance personnel was available the following day. If you are looking for a budget friendly hotel this could work for you.
N. S.The Quay West is a real hidden gem in Auckland. Stayed in an extraordinarily spacious 1 bedroom suite with a lovely view of the waterfront. The hotel was very quiet and the 17th floor kept the noise at bay from the street works below. The staff are great.
D. P.Not bad
Great location
Parking was a little difficult getting the car in and out but the hotel was pretty good
M. W.Just love the place. Have stayed five or six times over the years. Rooms are a little dated but the are clean and very roomy with a nice little kitchen, living room and separate bedroom plus a utility area which is a bonus when travelling. Close to restaurants, shops it’s a perfect spot to stay. Don’t be put off by all the building work in the area.
A. S.Amazing apartments in the heart of everything . 18th floor was amazing views. Huge lounge and kitchens. Newly renovated was a bonus. Parking onsite handy. Also the indoor pool was great bonus. Very comfortable beds. Super clean
S. B.Nice place but showing its age. Alot of street noise. A big let down was the view on the website has gone years ago with a big building in the way. Not what we expected when we booked
S. W.Quay West always offers a great product, ant really fault it. The swimming pool was not available but we were offered an alternative in another location, not really great as we love being able to just Po down when we want to. There were also renovations underway in the hallways but this didn’t detract from the accommodation. Photo: view from our two bedroom apartment.
S. M.Excellent room. Nice cafe. Great location. Car parking at $35.00 per night is a bit rich though. I'd like to see a sliding scale fee for the carpark if you stayed more than one night. For example, first night $35.00 (if that is what it needs to be) and say $20.00 per night thereafter.
P. S.Really nice hotel. A bit old fashion but very cosy and very nice. People are lovely and they are here for you. Facilities are good. Only bad point : The gym is not a gym space... Very small almost nothing.
M. C.We had a one night stay in a 1 bedroom apartment. Very comfortable with all amenities meeting a high standard. The staff were very friendly, helpful and professional. Standard rate for this suite is about NZD270.
M. C.Great rooms - very impressed. & the staff are genuinely really helpful! Shame the pool had been drained for maintenance as it is a favourite spot of mine.
J.Great hotel, good location for Auckland CBD trips and travel. Overall appliances and features make short or longer stays enjoyable for all. The staff are polite, friendly and professional making your interactions a breeze. Highly recommend for all are looking for a longer stay within Auckland and need the ability to wash and maybe relax within their suite. Will visit again next time we're in Auckland.
J. S.Spa was out of order and there was construction in the room next door. In one of our rooms the dryer was broken and toilet malfunctioning. In the morning we ordered an afternoon taxi to the airport. After waiting 40min past the expected time for it to arrive we gave up and got an uber instead. Aside from these shortcomings the rooms and service were great.
P. C.Room a bit tired looking... Nice big balcony. Swipe cards lost their stuff so had to get fixed at reception twice. Otherwise comfortable stay
N. M.Nice, large rooms with everything you need, a great location and a nice view of the harbour. Bravo.
I especially liked that even though my room wasn't available on early arrival, upon my return from a day trip I discovered my bags had already been taken up to my room. Nice touch!
M. A.Nice room, really nice, in the shower it was hard to control water temperature. Noisey referbisment was being carried out in the corridor outside the room before checkout.
We will be back but might leave it for a couple of years.
M. S.Staff were very friendly and helpful. Suites are very tired and need a major refurbish. The bathroom and kitchen together with the laundry were clean and tidy, however the major construction outside is a define turn-off.
J. M.Having a fabulous time. They gave us a free upgrade as it's our 20 year wedding anniversary and delivered a bottle of bubbles with some flowers my husband had ordered this morning. Lovely to deal with and awesome views.
L. H.Great location. Terrific views. Our room was a little tired but clean and good value. Staff are excellent and the cafe has great coffee. All round good value
M.Nice room, really nice, in the shower it was hard to control water temperature. Noisey referbisment was being carried out in the corridor outside the room before checkout. …
G.Really happy with this place. Booked a 2 bedroom apartment and was pleasantly surprised to find a sizeable apartment with great views of the city. Will definitely be back
C.Great concierge service
b.hard to find the way go to hotel parking. need so upgrade as the furniture looks not fit a 4.5 star hotel
T. K.We're upgraded to a stunning 3br suite with views of the harbour (and unfortunately construction next door, but it didn't spoil the stay).
M.Thank you for the excellent customer service! Professional and willing to go out of their way to make the customer happy! Will be retuning!
J.Spa was out of order and there was construction in the room next door. In one of our rooms the dryer was broken and toilet malfunctioning. In the morning we ordered an afternoon taxi to the airport. After waiting 40min past the expected …
G. H.Really happy with this place. Booked a 2 bedroom apartment and was pleasantly surprised to find a sizeable apartment with great views of the city. Will definitely be back
Z. H.hard to find the way go to hotel parking. need so upgrade as the furniture looks not fit a 4.5 star hotel
J. W.Nice place. Love the pool. The air conditioning controller is dodgy and the hot water goes Katy perry hot and cold.
a.Excellent accommodation. Prompt and courteous customer service.
R. D.Have stayed here many times. Staff always pleasant and helpful
S.Good sized apartments, look forward to a refresh being complete but still functional and clean.
F. O.Spacious, central location, great facilities (on going roadworks may need some detour to access the parking)
F. W.Really great location. Good rooms and attentive staff
M. T.Thank you for the excellent customer service! Professional and willing to go out of their way to make the customer happy! Will be retuning!
R. D.Lived here for a year. You could not find a better location for Auckland CBD. Great facilities and nice staff
G. C.Location is great. Amenities we're good. Great view of the harbor bridge.
J. J.I love quay west it's my favourite place
J. M.It's a bit rough round the edges but comfortable.nice staff.
H. J.Our room was immaculate and staff were friendly and helpful
K. E.Nice apartments stayed in the 2 bedroom apartment was very spacious.
P. E.A little dated. Beds in our suite were uncomfortable. Otherwise ok
J. H.Small room Not very clean. Restaurant is very good
K. C.Very spacious room, and located in a very convenient area.
M. T.Rooms are very run down
Staff were helpful
A. M.Room heating was broken and they took very long to reaccommodate us to a new room.
j. D.Great place to stay. Very convenient to central Auckland.
C. S.Central to city, great views and well appointed rooms/ suites
R.Big apartments. Tired decor. Noisy location
E.One of the best hotels of Downtown Auckland.
R. S.Ok but be aware of the construction taking place at the moment.
s.Best hotel with good view and good facilities
T. D. F.Good. Not great
s. k.Fabulous staff and a great apartment
H. K.Nice location and staffs, but bad manager. I won't comeback.
J. C.Great concierge service
M.Access is a problem due to the building of the underground train on its doorstep
S. B.Great location, great staff, enjoyed our experience
S. B.Pretty basic serviced apartments
G. B.Outstanding rooms, great location
B.Flawless building with stunning views and perfect location
N. B.Great views over the harbour
N. C.Great location & very comfortable
G. H.Great place to meet and stay
m. p.Fantastic views of the harbor.
L. R. J. I.Staff were helpful with directions!
M.🙌🏻
K. B.Great spot, great staff.
f.Nice n cozy
S. H.Great hotel
A.The upgrade was Awesome
H. L. H.Good apartment
P. O.Very memorable
J.Average and overpriced.
D. S.Great place.
s.Great location
R.Das Hotel ist sehr gut gelegen. Ich kam früh an und bekam bereits ein Zimmer; dieses lag in einem tiefen Stockwerk, was ich aber in Kauf nahm.
Die Innenausstattung wirkt "von gestern" - man fragt sich, was Accor mit diesem …
I.Excelente ubicación. Instalaciones cómodas aunque necesitarían modernización. No nos fue posible obtener check out late a un precio razonable. Para quedarnos hasta las 4 PM nos solicitaron $400. casi mas del 50% de lo que abonamos por día …
C.Mooi gebouw op een uitstekende locatie. Leuk café op de eerste verdieping, verder alles in de buurt wat je nodig hebt. Uitzicht vanaf het ruime balkon was geweldig, jammer van het voortdurende bouwlawaai in de omgeving (niet 's avonds of 's …
t.(Translated) Hotel very well located near Queens Street. It offers very well equipped and spacious apartments. But prices are high because there is nuisance with work in the street and the construction of a skyscraper to reduce the view from the apartments. Some apartments still have a beautiful view of the harbor.
(Original)
Hôtel très bien situé proche de Queens Street. Il propose des appartements très bien équipés et spacieux. Mais les prix sont élevés car il y a des nuisances avec les travaux dans la rue et la construction d un gratte ciel devant à diminuer la vue depuis les appartements. Certains appartements gardent encore une belle vue sur le port.
T.Top freundliches und kompetentes Personal an der Reception und unglaublich tolle Lage des Hotels. …
T.ホテルのインテリアはとてもきれいでよかったです。部屋は大丈夫だった。フロントの人々は意外とフレンドリーでした。食べ物はおいしかったです。
B.Hotel bien situé, personnel très accueillant, appartement bien équipé et très propre, seul bémol , quand on marche sur le parquet, les chaussures collent un peu et font du bruit!
J.고층에서 최고의 휴식을 가질 수가 있었고 시설이 훌륭했습니다.
특히 한국인 메니저님의 호의에 감사드립니다.
다음에 또 방문하고 싶습니다.
T.場所は素晴らしいです。フロントはとても親切です。部屋は良いと思います。また泊まりたいです。
J.(Translated) They treated us very well. A department of 100mts very well equipped. The pool, spa and fitness have opportunities
(Original)
Nos atendieron muy bien. Un departamento de 100mts muy bien equipado. La pileta, el spa y el fitness tienen oportunidades
M.Muy servicial la gente de recepción. El hotel está muy bien equipado. Excelente servicio. Muy recomendable.
M.serviço atencioso, apartamento montado, limpo e bem localizado
e melhor: a preços bem razoáveis
F.(Translated) The situation and location are excellent, the swimming pool is also very embarrassing
(Original)
境觀及地點一流，游泳池也十分靚
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