Reviews of Crowne Plaza Christchurch, an IHG Hotel. (Hotel) in Christchurch (Canterbury).
Crowne Plaza Christchurch, an IHG Hotel
764 Colombo Street, Christchurch Central City, Christchurch 8011, New Zealand
Description
Information of Crowne Plaza Christchurch, an IHG Hotel, Hotel in Christchurch (Canterbury)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
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Reviews of Crowne Plaza Christchurch, an IHG Hotel
A.Stayed for 7 days in MIQ the New Zealand Government managed isolation and quarantine. Well managed and staff very friendly. Very strict protocols, probably a bit over cautious, but given some people are not easy to manage probably warranted.
t.Really great place to spend isolation. We had a delicious menu to choose from, rooms were really good with a big comfy bed, staff were really friendly and cleanliness was outstanding. Plus we got a little newsletter every day with puzzles to keep us occupied.
C.Really had an awesome family time during our MIQ☺️ delicious food and helpful staff! All the best!
N.I stayed in the Crowne Plaza Hotel for my mandatory 14 day Isolation when arriving from the USA.
I cannot thank the staff enough for their service & hospitality during my stay. …
T.We love this hotel! Clean warm comfortable rooms big beds with amazing views. Staff are lovely and helpful. Warm welcomes and goodbyes. Dinners are lovely but it’s only the 2 days a week? Great range of mini bar and coffee in room. Bathrooms and shower are amazing great hot water and presser!
V.Excellent staying in Christchurch! We absolutely enjoyed our stay here.
Check-in: …
T.We have just completed our 14day Managed Isolation from Brisbane Australia. And all we can do is praise all the staff from Front of House (Maddy & team) Restaurant Staff (Reece, Andy, Phoebe)the Military boys and NZ Police... Totally felt safe, educated and looked after. Rooms were awesome! Food was amazing...So just big props and appreciation from Room#1405 The Te Moni's... You guys do a great job! Credit to all of you!! THANK YOU for your exceptional customer service!!
C.My husband and I haven't stayed in a hotel for a very long time as our children are young and we don't often have reason to. We chose to stay at the Crown Plaza for a charity fundraiser in the city and we are so glad we did. We were warmly …
B.Another good stay at this new and modern hotel in central Christchurch. The staff were very friendly as usual, but I did run into an issue regarding whether parking and breakfast was included with the booking. Manager assured me they were …
C.Thank you for your special offers it enabled my husband and I to really enjoy a weekend away and in lovely facilities. We loved it but miss the lounge and piano of the old hotel. We last stayed in the hotel in the first September Earthquake …
m.Under very stressful circumstances, this hotel provided a very comfortable refuge. Friendly and responsive service, tasty gluten-free meals, including morning and afternoon tea. …
T.Had a lovely stay for a reasonable price. The room was clean and of high quality. The bathroom was amazing, loved the option to have a rain shower and the inbuilt sound system. …
L.Great location, good reception service, great breakfast food although the service wasn't the best. We arrived to the buffet breakfast and it took a few minutes for someone to find us a table, also no one explained how the breakfast worked …
D.We stayed 5 nights and found it very good value for money. Room very clean, bathroom well stocked and comfortable bed and pillows.
Breakfast had plenty of choice and decent quality products. Only complaint was …
N.On arrival we were greeted by the stunning entry to Crowne Plaza, the staff were super friendly and even upgraded our room to the top floor. Our room was beautiful and clean with a stunning view of the southern alps. With full intentions of …
J.Hi, I stayed at the Crowne Plaza Christchurch for a total of 3 nights over two periods (3-5 Sep and 18-19 Sep 2019). The hotel is excellent - modern, clean, very comfortable, excellent breakfast. We had a wonderful time (I travelled with my …
G.Highly recommend this hotel..
My 6yr old daughter and I stayed for 3 nights for my birthday..
we had a wonderful stay.. …
K.A really great property in a handy location. Super comfortable room. Great sleep in very comfortable bedding. I was really impressed with the property considering the competitive price. The staff at the hotel were all very pleasant and …
M.Flynn at check in was super friendly and personable. Secure outdoor parking lot right next to the hotel was awesome as we had a small campervan. Location of hotel is great. Walkable to other restaurants, convenience store, trolley and …
E.Loved it!
Value for money; I paid for the full breakfast and it was excellent ( 30.00 and room was approx 220.00).
Service; our service was fast, friendly and efficient.
Cleanliness; it was spotless.
Food; get the full breakfast- you will not need to eat all day, we loved the make your own fresh juice!!! The quality of the food, the freshness, the variety it was the highlight of our stay. have the pancakes.
Will definitely come back, coupled with the excellent service level- unbeatable!!!
Please click like if you enjoyed my review or you found it helpful.
G.My upgraded room was welcomed until i was in it:
- realised that the room is usually the kids room of a family setup up with two rooms side by side. …
J.The hotel is in good location and walking distance to highlights of Christchurch CBD. Many good restaurants and bars nearby. The hotel is clean and the rooms are modern. I just have some concerns staying in this hotel as a platinum elite member. I was not given a late checkout even if I asked for it. I also did not get a room upgrade.
K.I am currently in room 1611 and the views are beautiful on this floor. Daytime reception staff have been wonderful. Modern detailing and cool interior. 270 degree views. Please come back after this place being a MIQ hotel.
T.Thank you to the staff at Crowne Plaza Christchurch during my recent stay. My sister fractured her ankle on a road being rebuilt and the staff at the hotel were helpful with the best service I have ever come across. We had two small …
a.The Crowne Plaza in Christchurch is a great place to stay. We had two adjoining double rooms for our family of 7 which was great. The hotel is obviously brand new and has some really tasteful touches and technology. The hotel is also really handy to the Margaret Mahy Playground so the kids were pretty stoked with that.
A.Very nice new hotel with secure outdoor parking available next to the hotel. The lobby area is very nice with a gas fire adding to the ambience. Our room was on the 13th floor, quite compact but with stunning views to the East. Bathroom …
B.Feels like a really up market hotel but the price is pretty good for the quality you get. Bed is really comfortable, towels are nice, everything in the room looks new and clean. My concerns - I was a bit cold and couldn't immediately find …
A.We’re from Christchurch and we stayed here twice as a little get away. I’ve already booked another stay-that’s how amazing it is. The service at the front desk is exceptional. The rooms are beautiful and the bathrooms stunning. My favorite part is the hotel bar. Such a classy environment!
l.Hotel is walking distance to local attractions and restaurants/bars. We were upgraded to a deluxe room on a high floor due to being (new) rewards club members, which was lovely, very nicely decorated room with comfy pillows and bed. Staff were so friendly and helpful. Great value for money.
M.I stayed here for a weekend break, just one night and it was great. The staff were friendly and welcoming and made me feel like a valued guest. The room was superb with a great view over the city and cathedral from the 17 floor. This …
H.From the moment we stepped through the main hotel entrance we knew we were in for a great experience. Reception staff set the standard for customer focus that was to be seen over and over again from room requests to dining experiences. Would recommend this establishment particularly if you are looking for that special weekend away.
c.The Crowne Plaza, Christchurch is in an ideal location, is beautifully presented and faultlessly maintained. The staff are warm and professional - the quality of service really is impeccable. My room was a good size and provided everything …
2.We love staying at the Crowne in Christchurch! Lovely rooms with super comfortable beds which are always beautifully made up and super clean. The staff are always helpful and friendly and we recommend the restaurant for dinner. Tasty food and a great wine selection.
F.Great stay! Wonderful view of Christchurch from our room on the 16th floor. Excellent amenities in our room. The location of the hotel is perfect for exploring the city - easy to walk to most areas. There were lots of restaurants within walking distance.
c.We arrived in the early hours of the morning due to flight delays, received a very warm welcome and recognised as Spire elite member and given a room upgrade on a higher floor with lovely views over Christchurch, which was not expected as …
C.Excellent hotel. Staff is super friendly. Rooms are spacious and modern. Excellent view of the city and park from balcony rooms. TV area is set up with external media panel with HDMI, USB, and Bluetooth to connect your own devices. Makes for an excellent long stay business trip.
S.From the moment I walked into the hotel the staff were great. Nothing was a problem and every thing asked was explained perfectly. The room I had was 1412. And wow what an amazing view. You could see the ocean from your bed. The water …
A.This is a nice hotel in the Christchurch CBD. Many lovely attractions are within walking distance. The hotel is as I expect for a Crowne Plaza, with nicely appointed rooms and a reasonable fitness centre (although, like many, it doesn’t …
k.We arrived at about 8.30, the very helpful person at check-in informed us that the cafe closed at 9 pm. we quickly put our bags in the room, (thanks for the free upgrade) and came down to the cafe. it was open, but the lighting made it look …
v.Very nice upscale hotel, conveniently located in Central Christchurch. Easy walking to restaurants and attractions. Stylish, thoughtful rooms. Great view from the 13th floor. I loved the glass shower which let in natural light. Friendly, pleasant, efficient staff. Convenient lot parking right next door.
S.From the moment we arrived til we left our stay was just perfect. We have been in lockdown si to come and stay in your gorgeous hotel was a delight. My husband and I were visiting from fuetentura and still carnt get back till July. . …
S.We arrived in Christchurch for a night for some quality time together before our baby is born. We loved the Crowne Plaza at our last stay so of course we booked again. I selected our preference as a romantic getaway and the gentleman who …
P.As a RA/PE I had hoped to be given a large room at this property.. in the room we were given there was absolutely no drawers fo any storage. I am insulted by the staff telling me that th place was early full and that is all they had …
T.Excellent place to stay in the heart of christchurch, fabulous location and close to restaurants, shops and the fabulous Hagley Park. The rooms are large, modern and very comfortable, the staff are very friendly and welcoming. I have stayed at this hotel 7 times now and it has always been a wonderful experience.
S.The room was fantastic, clean and warm with great facilities. We had the buffet breakfast which was outstanding. The staff were all extremely welcoming and helpful. Highly recommend staying at the Crowne Plaza.
M.Spent a weekend in Christchurch and stayed for one night. However I received first class service and hospitality whilst there from every member of staff I interacted with. …
C.We had high tea there last year, it was nice presentation. Waitress were friendly and attentive. Nice selection of sweets and savories and tea. Really enjoyed!
D.This is the second time we have stayed at the Crowne Plaza in Christchurch and I'd would highly recommend it. The staff are friendly while still maintaining their professionalism. The room was lovely. The food - the best! And if room …
S.My partner and I only stayed for one night but what a fantastic hotel. Rebecca on check in and check out was a customer service angel. The room was perfect with quality furnishings, bed very comfortable and a great shower. We dined in the …
N.This hotel is in the heart of the city so walking distance to all the major points of interest. It is just around the corner from New Regent Street where there are many cafes and restaurants and a tram stop. The bed was very very comfy and …
C.Our stay was awesome from the second we stepped through the door. We were greeted the second we made eye contact and from then on everything was amazing. We had someone who can't use lifts so needed to be let through stairwell Everytime …
p.From the check-in to the check-out the service was excellent.
The lady who checked us in was very helpful and gave us tipa to make the stay very enjoyable. …
w.I had booked us a two-night stay for my partner's birthday. We arrived at 11am and the hotel reception kindly accommodated us to check in 4 hours early. They had also upgraded us to a corner deluxe room with a window seat and view across …
D.Tried to support the local hotel as the industry say there are no local tourists. There was no effort made. Got an American call centre for reservations. Gave up there. The direct rate was more expensive than web prices. Staff were …
N.I had stayed at alot of hotels during my 4 week stay in ChCh and the Crowne Plaza was hands down the best.
Great bed, very clean, lots of added extras to make your stay more pleasant and …
J.Very stylish, spacious and quiet room with very comfortable bed! Love everything about Crowne Plaza Christchurch! Staff are very friendly, efficient and professional and breakfast in the cafe inside the hotel was also very nice and tasty! Will definitely be back again!
A.Great location, lovely rooms (comfortable bed, quiet).
Very friendly, attentive and helpful staff. Weird issue with the doorbell was seen to promptly, but not quite rectified. …
N.I am staying here for a business trip. I really enjoy the bed. Probably one of the most comfortable hotel beds I’ve stayed in. The pillows and duvet are amazing. The WiFi is horrible. This is not exaggerating at all. I have to constantly …
J.The hotel is very attractive, nearly new, and in a good location. There are apparently very few rooms with 2 beds, all on the lowest occupied floor, and ours had very, very small windows - the short ones you see in the photos of the …
f.Wonderful hotel, feels newly refurbished. Loved the bathrooms and the service at the front desk was great. Could never get through to reception, however, phones were always busy, and we were unable to order room service as they never picked …
T.Stayed two nights while on a road trip around the South Island. Used a combination of IHG points and cash. Great value for points. Was upgraded to Executive Suite on the 17th floor which gave a nice view over Christchurch, especially the …
A.Staff were very accommodating and allowed us to check in early as we drove 5 hours from Picton. Being IHG members we had the privilege of doing a late check out. Room was spanking clean, pillows were amazing!!!!! We got a little …
D.I loved this hotel in Christchurch for many reasons.
It was totally a good all rounder on service, food, faciluities etc.
Staff are well trained and respectful and totally professional in their …
M.Had a very pleasant stay here in Feb 2019. Found the staff were all very lovely and very happy to assist with any enquiry or information. Hotel is very well situated opposite Victoria Park and higher floor views are pretty good. Room doors …
j.Many thanks to Jess from Marketing for arranging our long term stay. Flynn and Jerney along with the rest of front desk were always very helpful. Jaymes at the bar always had a smile on his face, as well did the dining room staff. The only …
t.room was a nice size with great amenities.only dissapointing things were the cleanliness of the room, the mirror had such a thick layer of dust i could have written words with my finger. There was only 1 dressing gown and it ws very …
S.Nicest hotel I've stayed in. The staff were attentive and gave us an amazing room with a view and wine and chocolates for our anniversary. The rooms were very clean with beautiful interiors and amazing bed and linen. Thankyou so much for making our stay memorable.
T.Our positive experience commenced with auto entry into the car park by the attentive staff. This set the tone for the stay. The room was excellent and the bed devine! …
J.Nice and new hotel in the heart of Christchurch, our room on the 9th floor was brilliant. …
i.We stayed for a weekend break at the Crowne Plaza Christchurch. It was all we hoped for; great service, attention to detail, and the most friendly and attentive staff. The CBD, amenities and restaurants are an easy walk away. Highly recommended and actually very good value given the quality and convenience.
A.I’m so grateful that the hotel retains their staff for multiple years. They are phenomenal hospitality professionals. Shiraz and Levi at the front desk are stellar. Thanks for the great service and the welcoming hospitality every visit. …
C.Although surrounded by a lot of building work this hotel (we were on the top floor) had lovely large rooms and large shower. The lobby is fresh and I was very pleasantly surprised by the quality of the restaurant food and wine. Service was impeccable throughout.
L.We had a wonderful one night stay in the Junior King Suite. Beautiful views and lovely window seats. The staff were super helpful and I would so stay again. This was my first stay at this Crowne Plaza and I was so impressed with everything.
N.After traveling around NZ for 70 days, we stayed our last two nights at this hotel. Glad we did! The room was very clean and comfortable. The staff was helpful and pleasant. The location was good for walking to attractions and restaurants. Would definitely return!
M.Arrived the day before the lockdown. Hotel was understandably quiet but staff were helpful and friendly. The only dining option available because of Covid19 was room service with an extended menu on offer. No additional charge was added for room service. Open air car park is right next door to the hotel with barrier security.
S.We had an enjoyable stay at this hotel. Relatively new property with nice furnishings in the room. Reception and lobby area was nice. Wireless internet in the room was very slow. Hard wired connection was fine. Cable was provided in the …
A.Room average, odd building footprint/design(repurposed?); yet good location for a city still much in "ruin(s)", average staff (housekeeping/restaurant/front desk). However, night bartender in lounge exceptional. …
D.This hotel has very welcoming staff, well appointed rooms and is in a great position. Easy walking to the city centre and alternative dining opportunities. Excellent value for money, lively bar and restaurant. Handy for nearby car rentals . Easy to find and well served by local taxis for airport and rail station.
D.I highly recommend this hotel. Staying on my own I felt welcomed and safe, and it was nice to come back after a busy day to just relax and order room service. The food was excellent. Staff super friendly and professional. The location of …
B.This honestly is one of the nicest hotels I've ever stayed at and now the first place I'll book if and when I'm back in Christchurch!
You get the impression that it's an upmarket hotel before You even set foot in the door; very good looking building and decor.
The reception is equally stylish, open and clean with a bar on the ground floor and restaurant a level up.
The receptionists we spoke to were incredibly polite, funny and most importantly helpful.
The room itself was such a beautiful and comforting place to spend time even before we went to bed. The lighting is great with lots of controls for everything including the air conditioning and there's ample storage with a nice illuminated wardrobe (complete with robes!)
The bathroom is probably the highlight of the room; the shower has a glass wall looking into the room so if you're there with someone special you can have a bit of fun, but if you're there with your brother, like me, you can toggle a switch to close a blind and block off the view, essentially making the bathroom enclosed.
I'll definitely be returning with the girlfriend to make use of that amazing bedside view.. into the shower. Oh and for the amazing service and experience overall.
Can't recommend enough!
S.Just before arriving made contact regarding parking and received an excellent response with full explanation of where to park and what to do, made arriving so easy and stress free. When registering, the front desk staff member was polite …
J.Thank you to all the staff at Crown Plaza, security, army, and Well being team, all made our stay very comfortable and pleasant.
Thank you.
hotel staff, all were very kind pleasant and made 2 weeks in quarantine very
D.My wife and I stayed on a Saturday night for a birthday celebration for my wife.
Our first stay at this Hotel and we were not disappointed. …
S.The hotel is modern and well equipped. The staff was excellent. The room was spacious and well designed, including the bathroom and shower. Lots of USB ports and we had a nice view of Christchurch. We enjoyed our stay at the hotel.
B.A mistake on my end ment that I ended up using the hotel phone to make calls during quarantine. The bill came out at over 200 dollars. $35 dollars to call rangiora 18 minute drive away for a 10 min call.
The management gave me a %1.5 discont and offered no other consideration or compassion for this horrible situation. The day manager made it clear with a sullen tone that I should be grateful to be in the crowen plaza and I was stupid for not reading the info page on the TV.
Rates and fees are not clearly advertised and staff are not up to date with fees
C.Our three days at this hotel proved we made a good choice in terms of location, service and comfort.
As loyal IHG guests we were given our usual upgrade and we were very pleased …
p.A good experience from start to finish. A stylish hotel in a good location with excellent staff who want to make your stay a positive experience. The room was spotless and the facilities were all in tip top condition. We would have liked …
J.Very well equipped. Enthusiastic and dedicated staff. Breakfast was good but not everything was available. Check out is later than some hotels and when we overslept reception were happy to extend our check out time to 11.30am! We ate at the restaurant one night and the food and service was excellent.
W.I couldn't find anything to fault during my stay in Christchurch. Traveling for business I have a budget for accommodation. I was pleasantly surprised when I found that the Crowne fit into this budget. The room was clean, spacious, a …
d.The Maitre'D was not welcoming to the point of being almost inconvenienced by our arrival at the restaurant. The price was way out of proportion to the quality of the food. The restaurant management staff were abrupt and bossy with the …
D.I was paying to stay in a hotel in the city where I live while attending a conference at the Town Hall - so there was an expectation that it had to be special, or I was literally wasting my hard earned money..it was! The boutique style to …
P.Great hotel and delivered above my expectations. Staff friendly and willing to give suggestions and help about Christchurch and the surrounding area. Room service was fantastic and room beautiful. Had everything I needed. Only small problem …
K.Great location to central Christchurch cbd. Comfortable rooms and glass shower at night over looking the city is a laugh. The only thing is that the rooms aren’t greatly sound proof and noise travels from rooms under doorways and from …
M.This was second stay at the CP Christchurch. I like the smart appearance of the hotel's public areas. The rooms are comfortable and exceptionally fresh and clean. The staff are friendly and obliging. The dining room has a good menu and extensive wine list.
T.Room was a good size with view out onto the street. Loved the bay windows to watch the world go by. Bed was very comfortable and the bar with seating around a fire on the ground floor was a great place to have a cocktail and beer before …
M.The hotel and staff were flexible on my arrival/departure times, knowledgeable about environs and able to offer accurate information/recommendations. The hotel and room was quiet, comfortable, and well appointed. Had a great sleep. …
G.Stayed at the Crown Plaza hotel in Christchurch recently for a brief weekend stopover. Everything was excellent, except for two slightly annoying issues. we were very pleased with the room (an upgrade)on the top floor - excellent view of …
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