Reviews of expressotel Napier. (Hotel) in Napier (Hawke's Bay).
Description
Information of expressotel Napier, Hotel in Napier (Hawke's Bay)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Reviews of expressotel Napier
D.
I stay here every six weeks when I am through with work.
Staff are great and the rooms are well appointment and very comfy.
Happily recommend going down to the Irish Rose for a drink which is owned by the same group.
Around 5 mins walk from the main shopping area and great cafes..
D.
Central, quality, quality restaurant attached with good menu. Just a couple of "cleanliness" issues noted... body hair evident in shower, glassware looking "grubby"... but otherwise a comfortable quality experience for the night.
K.
Friendly service, clean tidy foyer/reception. Great spacious clean room, comfortable bed. Would have been good to have a microwave
H.
Very convenient - within walking distance of everything. Spotlessly clean, and a helpful pleasant receptionist . Great value, especially as booked direct.
Would certainly stay again when in Napier and recommend to others.
J.
Great central location, friendly & helpful staff. Our room clean & very quiet.
I.
Stayed 3 nights last week, lovely helpful friendly staff, made to feel very welcome, perfect location, clean hotel, would highly recommend. Thanks for a comfortable stay.
L.
Staff at every lovely! I have stayed here twice the second time they helped out myself out massively when my car had broken down….
Great location to everywhere you need to be! Highly recommend 😊
D.
Stayed overnight at Expressotel as part of a work trip and I loved it!
Check in was a breeze and the lady on the desk was fantastic and very helpful and very friendly. Parking (if you have a car) is beside the hotel and is limited BUT they will pay for parking across the road in the parking building.
My room was upstairs but easily accessible by the elevator or by the stairs.
The room was small but perfect for my needs. Bed was comfy. Aircon was perfect. Shower was fantastic 👏 and the town centre was a very short walk away.
After hours (from 7PM) to the hotel is a breeze and accessible by the green door to the side but all is explained to you on arrival.
I'm coming back here again.
B.
We stayed 2 nights and loved it. The staff were happy and accommodating. I especially liked the fanned towels in the bathroom. That was clever because its all about presentation! Great view at the square whilst drinking coffee...bliss!
M.
Location was excellent and close (easy walking distance) to everything in the city. Found the rooms to be clean, modern and comfortable and our corner room was well positioned for the afternoon sunshine. Great accommodating hosts and the parking suited us perfectly.
M.
Lovely hotel, quiet and so close to everything, lovely staff.
P.
Clean, well-presented rooms. Windows aren't double-glazed so street noise was audible. The bathroom was on the cozy side. Facilities are a little the worse for wear - sink didn't drain well and the bathroom door's coat hooks were coming away. Staff were fabulous.
O.
Good place to stay. Clean room and very well furnished. Though situated in the center of the town, I had a comfortable and undisturbed sleep. Beds are well made and very cosy. Had to park across the street as parking was not available. So had to drag my suitcase across the road. The hotel was happy to pay for the parking though. Over all a very good experience.
K.
Arlene treated me like an absolute queen. Central, clean, perfect for a 2 night stay
r.
The hotel is clean, and location is superb.
However, I would expect basic amenities to be provided by a 4- star hotel, such as toothbrush toothpaste, room slippers, and shower cap. Unsure if this is not a practise in New Zealand. However, based on my experience in other countries, 4-star hotel will provide such basic amenities.
A.
This is a fine hotel, you won't be unhappy staying here. But ultimately, its budget nature shines through. The walls are kinda thin so you hear doors slamming, the beds are ok, the water pressure is weak and when we tried to check out the elevator was broken.
But, the hotel looks nice, is clean, has a great bathroom, lots of parking. For the price, I'd definitely recommend!
J.
Great central location with clean modern rooms.
W.
In town for work and got a nicely appointed room. Modern bathroom and spotless. On back of hotel so is quiet atm. New aircon and can adjust temp and settings myself. Impressed. Short walk to lots of eateries, shopping and water front. Happy with that for an overnight option...would use for a weekend away. On fab art deco street.
I.
Nice clean and quiet hotel nice and close to everything in Napier.
D.
The hotel was quiet and beautiful to stay in. Very simple and well set out, very clean. The lady on reception was very helpful and suggested her favorite cafe for breakfast, which was amazing also. All staff that we spoke to were super friendly and just made for a wonderful stay.
C.
Great customer service from Bryan, a most comfortable bed!!! Shower was awesome, nice hot water! It was an excellent and easy all round experience staying at The Expressotel!
J.
Very comfortable.Lovely receptionist-Yvonne-friendly, caring and helpful.
Hygenic.Great service and excellent location to the city.Internal access to Portofino restaurant(great).Delicious dining and goid service.
S.
Nice, clean, very central hotel. Mum and I recently stayed for 3 nights and would like to thank the lovely housekeeping staff especially Trina and the receptionist Yvonne for making our stay that much nicer. A friendly 'smile" or a 'little extra service' can make a huge difference. Thank you will come again
D.
Great, central location. Good size, clean rooms. Lovely reception staff. The really only down side was that the walls were thin, and windows not double-glazed, so traffic noise kept us awake or woke us up, unless we slept with earplugs. Also the current construction is noisy after 8am during the week. Also, you can plainly hear people in the corridor outside the room, and from other rooms, which woke us up at ungodly hours, but better when we used earplugs
K.
Well positioned, bed was comfy, the shower though was not good! The temperature went from extremely hot to cool, continually whilst showering OSH hazard please fix this. Room 203 thanks
P.
We stayed at the expressotel in Napier for three nights in a room overlooking Clive Square. It was a lovely smaller scale hotel with friendly staff
The one thing l did miss here was decent plunger coffee in our room. There was only instant coffee. It would be a nice touch to add a plunger with decent coffee.
J.
We had a lovely stay, room was great, great location close to town, easy parking. We want to say a special thanks to the lovely Yvonne at reception for making our weekend away possible.
H.
Mixed front desk staff quality - the older lady was friendly and helpful, the others could not even be bothered to look up as you walked in the door. The room was clean, but a lot of repairs needed (for instance, the closet door handle was falling off, the window curtain was ripped). Limited parking at the back.
K.
Clean, comfortable, great friendly staff. Excellent location, only 2 minutes form the promenade. Only complaint was that they are still using tiny plastic bottles! It's 2018, time to watch our plastic use - large volume dispenser on the wall from a larger refill bottle please!
L.
+ Nice staff.
+ A nice restaurant located inside the hotel.
- Not many parking lots.
- The room was cold. I couldn't use the heater.
~ Not a very quiet hotel. Not too noisy either.
J.
Clean, friendly staff and in the town centre. Great basic, contemporary styled hotel. In room air conditioning unit and windows that open with secure stays so we could enjoy the cooler breeze in the evening and turn the air con on as needed. Room rates reasonable. A microwave in the room would have been ideal (travelling with little one, it helps to be able to heat up meals and sterilse bottles) but these are available in the suites (we had a family room) and the website states clearly what is in each room so we just made plans accordingly. Would stay again.
V.
Air-conditioned, spacious, comfortable & friendly, would about sum up our experience of this venue.
The desk staff were very obliging & helpful.
I would have liked a breakfast option, but we organised our own, instead.
Carparking is squitty & very limited at the actual location, but just across the road is a good public carpark that your hotel pays for.
Within the inner city, this is a good stay if doing the Art Deco weekend. Within cooee, across the nice little park, is a really stunning pizzeria (get the salmon pizza, it's just the best), a supermarket, an agreeable little Mexican cafe...& all the Deco shops & events are within 4 blocks.
A pleasant experience.
B.
Had dinner at the restaurant and it was excellent. I recommend the feta salad and pepperoni pizza. A personal favourite.
Glad to see the hotel in good shape to, went the there sometime a go but this time has been great so far.
J.
Good value for money, nice rooms and comfortable. Friendly and helpful staff. Included breakfast below average but otherwise a nice place at a fair price. I will be staying again when I am stopping in Napier next time.
J.
It was really well located and was clean and spacious. On the down side, the hot water was patchy, there was a building site right outside the window, which we had not been warned about until we arrived and the front door did not work
N.
We stayed here in room 215 for 5 nights. Quite spacious kitchenette/lounge with separate bedroom. Several postives about this place was a welcoming reception on arrival and hotel staff were helpful and friendly throughout our stay. Loved that they had a luggage trolley. Central location to shops and restaurants etc. Free Wifi. Negatives were limited PARKING. NO SKY channels. Kitchenette needs microwave bowls, jug etc. maybe an electric fry pan. Otherwise it was a relaxing stay.
K.
Clean spacious room, well appointed and within easy walking distance to everything. Lovely two night stay here. Highly recommended. Would happily stay here again.
N.
Good clean hotel and no fuss, managed to work around all of our requests without an issue, esp. with 2 kids under 4! But hotel staff were helpful and happy, great to see - especially compared to other accommodation in more expensive options in Taupo, worlds apart and Expressotel came out on top every time!
A.
Friendly helpful management, very clean and cosy rooms, peaceful and quiet. The only downfall I have is car parking space but hey! It is what it is. Apart from that everything else is lovely, I will be back. Thankyou for the stay.
R.
From the moment of stepping into the reception to dropping our keys in box our stay was fabulous your receptionist was so helpful and very attentive in my needs,would love to stay again,thankyou
A.
Clean and warm. Very friendly
Would recommend staying here
c.
Awesome WiFi, it's hassle free and fast and good quality in all rooms, Plus it's FREE, best hotel WiFi I have seen for a while. Unique place. Very Budget. Good for one or two nights stay, wouldn't recommend for a long stay. But Awesome place.
C.
Loved this spot, the Art Deco touches and styling very tasteful. A stroll to multiple cafes and plenty of cool shops for the girl in my life. Limited parking but no huge hassle, plan B was easy.
G.
Great location, quiet, spotless comfortable room, and wonderful hosts.
J.
Good location and good wi-fi. Many teething problems and cannot check in until 3pm! Servicing of rooms very basic. They do not change sheet for days on end. Staff are friendly.
s.
Good location. Great price. Shower head way too low and the AC unit not the best. But overall a good hotel.
M.
Very friendly and helpful service. Great room and bed very comfy. Room with balcony was huge. Portofino restaurant next door was also very good.
Y.
Very friendly staff and clean bright accomodation. Point lost due to no microwave for heating food or a toaster at thr very least so I didn't have to ho out to buy food for every meal.
c.
Clean spacious well appointed and a great loacation. Jighly recommend.
J.
Place was awesome. Handy location. Friendly staff. Great room.
a.
Clean and big rooms. Great location and free parking. Will stay again. Great value.
R.
Clean, friendly staff and cheap hotel in town. Suitable parking.
N.
Friendly staff. Tidy room. Good value.
The bathroom, TV and decor were all a bit tired and tatty.
D.
Excellent place to stay. Very friendly staff. Rooms clean and comfortable. Perfect place to stay at a reasonable price. Central location.
C.
Handy location , reasonable rates , room size ok if not needing a meeting area, clean , staff helpful .. good spot. Try for a park view room .. would stay again . Cob
J.
Clean and comfortable, friendly staff, good location. Only downside was the hot water temperature, showers were only just warm.
S.
Lovely clean room. Beautiful view of gardens. Lovey staff and excellent location
L.
The staff there are very friendly if your unable to find suitable parking this place will pay for your parking and the car park across the road the rooms very clean my rating for this experience is 10/10
C.
The best bang for buck hotel I can remember.
Fantastic clean good sized modern room.
And the best, most professional checkin to top if off !
s.
clean and very handy to everything. restaurant portofino downstairs reportedly does room service but they were 'too busy' and pretty rude about it.
T.
Stayed here for 3 night's in Napier rooms were clean and tidy staff very pleasant
S.
Central accommodation in Napier. Good they had carpark facility with no additional charge. Clean and spacious rooms and fairly priced.
J.
Nice room but 50% pricier than all other hotels we found in NZ, with nothing special to make it more expensive.
M.
Found it with help from their more expensive hotel partner. It was Tuesday 6 March and Napier was almost at full capacity. Was a case of having to take what we could get without spending the kids inheritance!
E.
So comfortable and quiet, will definitely stay again!
P.
Great stay, the place was very neat and tidy with great staff
N.
Great place to stay. Close to the middle of town. Very helpful staff.
J.
It was ok, they gave us a key for the room...which was occupied, so slightly embarrassing! Problem sorted and a good night's sleep was had eventually.
R.
Great places to stay. Room are grsat and location is great for all sevice. Pices a good also.
J.
great central location. very freindly staff. clean spacious room.
R.
Servicable hotel. Friendly staff, but bed varied from feeling really comfortable to awkwardly soft! Electric blanket a nice touch.
S.
Stayed on a business trip. Nicely decorated and friendly staff. Bed was comfortable. Bit loud from traffic on Tennyson.
T.
Fantastic rooms spotless clean and very friendly staff , i would highly reccomend .
H.
Really comfy bed, great shower, friendly staff. Easy walking distance from most attractions.
R.
Nice place. A good place in walking distance to most of central Napier. Roomy, with a/c, clean and comfortable
M.
Clean and tidy room, really comfy bed. No room service or restaurant however other local food places close by.
M.
Very clean and pretty well maintained, the shower head needs replacing, the air con takes a while to kick in, very well located near shops and parks
J.
Lovely stay, everything was nice clean an tidy as expected. Wasn't noisey. Would stay again :)
B.
It's a sweet hotel.I give them 5 star for
the staff are very friendly
The rooms are very spacious and modern
And the locations...
A.
Great location and had a parking lot. Staff was really friendly and was priced well
F.
Neighbour woke us up at 4am and expressotel gave us a key to another room for the remainder of the night. Great service!
M.
Not a bad place to stay for work. Reasonably priced, clean and friendly staff.
K.
Nice place to stay and close to everything in Napier. The Italian restaurant attached had good food.
H.
Nice Italian restaurant down stairs
N.
Excellent service, rooms were nice, if in the area again will definitely book again
M.
It was a very good choice right at the city center. The staff was very friendly! Staff at the restaurant though is not very good and parking lots are super narrow.
r.
Clean, modern and tidy rooms. Friendly staff.
c.
Definately 5 stars spacious room friendly staff great stay.
B.
Large, spacious room just perfect for an overnight excursion to the Hawke’s Bay! Will be back again soon!
D.
Not a bad spot and the room was clean and tidy
b.
Great place to stay lovely room required needs meet.
L.
Becarefull with the carpark. Have only a few places available, if you don't arrive early you have to paid a public carpark in front of the hotel
E.
nice functual hotel clean comfortable.. friendly staff..good centeral locarion..reasonable price..
R.
Good basic overnight accommodation, very clean and comfortable beds.
M.
Very nice hotel, great location, we were very happy to stay here
N.
Very welcoming, awesome room..great rates
R.
Great location, room is clean, front desk is courteous
F.
Was very nice, clean and relaxing...
J.
Clean and very comfortable. Located in walking distance to the shops and sea front.
N.
Takes a while checking in. Bedroom is nice and cozy.
P.
Nothing flash but good clean rooms will a bit more space than some.
T.
Comfy bed.Just tea & coffee facilities. Unlimited wifi.Walking distance to town.Supermarket close by.
Y.
Good hotel with great location. They have limited car park though
L.
Staff were great, great location and nice clean tidy rooms.
D.
Loved it. Very comfortable and convenient to everything! Will definitely go back.
S.
Awesome value, really nice clean and comfortable, lovely staff.
M.
Lovely hotel very friendly start nice rooms
H.
Average but certainly not bad.
Don't expect top, expect good and you won't be disappointed.
W.
Great service, so close to everything. Recommended.
S.
Great service clean and tidy large rooms
M.
Did Art Deco start in the 70's?
M.
Moderately priced, good location, nice clean room...
M.
Exceeds expectations! Brand new studio apartments, well maintained.
Y.
Very clean nice bed not many tv channels
S.
Nice room. Good location close to city centre
J.
Clean rooms. Great prices. Friendly staff
M.
Nice room with view over a lovely Napier park
J.
Clean, tidy, modern and close to midtown and big supermarkets
S.
Quiet, tidy & clean, staff polite and friendly.
M.
Great survive and great location really close to the city centre.
K.
Very good hotel in Napier..very helpfull staff
D.
Beautiful room lovely service
N.
Good service, clean and close to city centre
P.
Good food, great service and atmosphere
L.
Lovely place to stay in the center of town
A.
Helpful and friendly staff,clean. Would recommend
D.
car park was closed which caused some inconvenience, otherwise great location and helpful staff
C.
A bit pricy for what u get
T.
Average, but comfy bed.
J.
Not bad for a quick stop over
T.
Tidy room
P.
Had a great stay here
P.
Clean and friendly. Really convenient.
M.
nice place to stay close to town
A.
good hotel and strategic area
H.
Brilliant value and location
R.
Very good
D.
Not really value for money
A.
Good location. Good service
C.
Good value for money.
V.
Great service.
N.
Good affordable price
R.
Nice very nice.
S.
Good value
H.
You j
R.
Really great.
t.
Clean and comfortable
l.
Wonderful place and people.
J.
Nice rooms
D.
Awsome
J.
Great stay
m.
Very friendly
C.
Pretty basic
I.
Clean thankyou
G.
What a nice place
R.
Cute hotel
R.
Central location, simple clean rooms, very nice staff. Enjoyed the stay
B.
awesome accomodation, close to marine parade and accessible to everything. I just wish they didn't throw away my plastic bag as I was going to use it to put some stuff.
also parking is not an issue.
W.
(Translated) Best hotel we have visited. It's very clean. Very welcome. Different types of rooms, air conditioning, beds are perfect and very soft for sleeping well. And for the price it lives up to the quality of the room. By cons no breakfast, no lunch and no dinner.
(Original)
Meilleur hôtel parmi lesquelles nous avions visité. C'est très propre. Très bonne accueil. Différents types de chambres ,climatiser, les lits sont parfaits et très doux pour bien dormir. Et pour le prix c'est à la hauteur de la qualité de la chambre. Par contre pas de petit déjeuner,ni déjeuner et pas de dîner.
I.
(Translated) Clean and well-maintained rooms, friendly staff, parking a little small, but free. In the center of this beautiful city, near the shops, the beach and its wonderful promenade. It is worth coming and taking a walk through its streets. One of the few cities with architectural interest. I would repeat at this hotel.
(Original)
Habitaciones limpias y bien cuidadas, el personal amable, el parking un poco pequeño, pero gratuito. En el centro de esta bonita ciudad, cerca de las tiendas, de la playa y su estupendo paseo marítimo. Merece la pena venir y dar un paseo por sus calles. Una de las pocas ciudades con interés arquitectónico. Repetiría en este hotel.
J.
(Translated) The service was clean and the staff friendly at a low price.
I heard a snorer from the next room at dawn, and it was good overall even though I was sleeping.
(Original)
저렴한 가격에 깨끗하고 친절한 직원의 서비스가 최고였음.
새벽에 옆방에서 코고는 소리가 들려 잠을 설치긴 했어도 전반적으로 좋았음.
C.
(Translated) Very good location, nice rooms and good facilities
(Original)
Sehr gute Lage, schöne Zimmer und gute Ausstattung
J.
(Translated) Good cheap and neatness is non-caustic. One star due to evening car noise.
(Original)
저렴하고 깔끔함이 가성비 좋음. 저녁 차소리 소음 때문에 별 하나 뺐음.
M.
(Translated) Very comfortable. Good ubication
(Original)
Muy cómodo. Buena ubicación
V.
T.
P.
R.
B.
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P.
A.
B.
L.
J.