Reviews of Copthorne Hotel Palmerston North. (Hotel) in Palmerston North (Manawatu Whanganui).
Copthorne Hotel Palmerston North
110 Fitzherbert Avenue, Palmerston North Central, Palmerston North 4410, New Zealand
Description
Information of Copthorne Hotel Palmerston North, Hotel in Palmerston North (Manawatu Whanganui)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
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Reviews of Copthorne Hotel Palmerston North
D. M.Great hospitality team, both front of house as well as the catering team. Despite the COVID-19 Red Light Level the team provided a wonderful experience for 12 Volunteer Fire Fighters from all over the bottom of the North Island to participate in Leadership Workshop. The rooms were very comfortable as well as clean and airy. The food offered was delicious and plentiful as well having to go the extra mile in individually serving to help mitigate viral infection. Thank you to the whole duty team in making our course a total success as well as memorable for the right reasons.
S. J.I stayed at the Copthorne for 4 nights to attend a business course at the nearby Massey University.
I was staying on level 6 facing west (great sunsets).
Very dated from the outside, my expectations were very modest before walking inside. Half done construction work at the gate entrance.
Staff 5/5: The staff were great. Welcoming, friendly, would go out of their way for you.
Comfort 3/5: I found the bed to be too soft and pillows seemed quite old and not comfortable. The room was very hot, no aircon, and even though the Dyson fan helped cool the room, it is too noisy to be on when sleeping.
Cleanliness 4/5: couldn't find any fault apart from the towels smelling a little musty.
Noise 2/5: of the 4 nights I stayed, two of the nights/early mornings I woke up to outside noise of trucks and rubbish truck. The windows are very thin. The loud slamming of other rooms' doors was also quite intense.
Summary: Staffed really well but an aging building that needs a refurb to add comfort to the Guest.
m. t.Room we had was really hot, the two fans just circulated the hot air, so they put us in to a balcony room at no extra cost. Absolutely great service and they went out of their way to accommodate us. Really appreciated it and both times we have been here the service has been great. Our go to place when we come to Palmerston north.
R. F.Not expensive, good location, helpful staff. West facing room was very hot.
Would stay again at that price.
S. A.In winter you can use the heating to keep warm. However when it's hot, you will just have a fan.
Unless I missed the Aircon remote.
K. S.While not the flashest hotel around the rooms are large, clean and well appointed which is what you want when travelling. The Copthorne is perfectly located for a night in Palmerston North, easy to access and close enough to town to be able to walk around to find somewhere for a meal.
D. B.Looking a little run down.
Lots of construction going on.
Tidy rooms and nice staff.
Very central and close walk to restaurants.
C. S.Very clean, good quality. Although it looks a bit dated from the outside, the rooms were set up wonderfully for our family, modern and comfortable.
D. S.Nice clean and modern , great breakfast , would stay again, get a pool and it's a 5 star
b. b.As a disabled person this hotel is not a Disabilty frendly establishment
It is also not A delux Superiour place to stay Just OK Coridors are shabby wall coverings in a damage condition .
Carpet in room needs repairing ,Windows were filthy and so were the frames in corners dirty unclean, Shower water very low and difficalt to access.
They did move us when these things were pointed out to them.
Evening meal expensive and meager, chairs and tables need an upgrade , were old ,odd colours and a few of the tables had damaged corners .
Breakfast was very good but you cannot make a good cup of tea from a flask of hot water you have to tip boiling water onto tea bag not hot water Rating out of 10 -3 and a half 4 at a push expected better BJB
S. G.Great location. It's close proximity to everything in the city. Able to walk anywhere if you want. Very comfortable room especially when you have a toddler with you. Plenty of space for everyone!
J. K.awesome staff service clean tidy rooms great location close to everything
L. (.Had expected a average stay, but with a room rate of $90, it was hard to pass up. I only needed a room for the night.
Service at reception was friendly, and plenty of handy car parking. Room was upstairs in a dated wing. The room however appeared renovated, and was warm, clean and tidy. I freaked out when I saw the ear plugs on the bedside tables. Not needed however, I had a restful, quiet night. Bed was comfortable and plenty warm. Shower was terrible, and lukewarm. Really the only letdown.
Will definately stay again
I. J.Another perfect night. Nice room, lovely and kind staff members. Always happy to stay any of your hotels, using the “Away to go” voucher. Perfect deal packages.
L. M.Not sure I will stay here again. The room was ok, but needs a proper clean. There were cobwebs inside the windows and the shower didnt look that clean either. Staff were friendly, but the service here is quite relaxed.
B. G.Excellent accommodation. Great service. Would definitely stay here again.
J.Nice staff, easy early check in
P. E.We didnt stay. Only met up with friends that were staying there for evening meal. The food was very nice. Even though they were not busy we did feel that they were trying to hurry us through, even when we asked for some time to catch up (we havent seen our friends for some time) staff were very polite.
N. d. V.Excellent food at great prices, pleasant staff , and clean
G. a. S. F.Clean room, although one of the towels was stained quite badly. No aircon!! So hot in the room and too noisy to have the window open. Thank goodness there was a fan! Very comfy bed and lovely selection of pillows.
P. R.Never stayed there but friendly receptionist. Family staying there at the moment. Lovely rooms an they said the beds were very comfortable. Thank you for making them feel at home
O. M.We required accommodation for a one night stop that needed to be good value and practical. We could only book a superior room but it was worth the few extra dollars to be at a higher level. The room itself ticked all the boxes, cleanliness, comfortable, quiet, functionally appointed, enough space and recently decorated.
We did have breakfast at the hotel, simply for the convenience and time factor, but there is far better value to be found at nearby cafes. There was a faulty coffee machine at breakfast, but the staff quickly produced a decent coffee from elsewhere.
The hotel doesn’t pretend to be anything that it’s not. If you’re in Palmerston North and need reliable accommodation at a reasonable price, then this hotel should be considered.
L. G.Nice room really massive in size. Staff was nice, the view was ok. Really clean but one big Con was the lack of aircon at the room which had only a fan in. But considering the price we paid and free parking was a good option among others.
J. H.Great service. Food & room service was fantastic. However I gave 3 stars due to after checking in, our cards did not gain access to the room. We advised reception, who amended the cards only to discover the room was already occupied. We were moved to another room. But this was time consuming. The bathroom could be updated on par with the Copthorne in Wellington. Car park was easy access.
K. S.Fantastic accommodation, friendly welcoming hosts. The room was spacious, clean and warm. Loved the spa bath and the little added features like glass milk bottles. Would definitely recommend
C. D.We were visiting Palmerston North and had a night at the Copthorne hotel and would rate the staff, service and breakfast highly. We were warmly greeted, our room was very comfortable and breakfast highly recommended .
A. B.Comfortable ,clean ,warm room.Friendly staff,good central location. Delicious breakfast.
H. L.Very nice room - spacious, clean and modern. Only drawback is the mounted showerhead at roughly 170cm height and low water pressure. This is not really up to a modern standard anymore and doesn't go along with the overall atmosphere of the hotel. Nevertheless, would be happy to recommend and come back due to friendly staff and overall impression
G. R.Note there is no air conditioning in the rooms, however they do supply a fan which helps a little. Our room got very hot even with the windows open. It was an exceptionally got summers day though.
T. T.Staff are polite, rooms are neat and tidy. The only discomfort was having No Air-conditioning in the room which made my stay uncomfortably hot even when given 2 fans.
h. a.I stayed there twice a week highly recommended
A. A.We had a wonderful stay at the Copthorne Palmerston North. When we arrived we were given a upgrade and our room was beautiful the bed was big and very comfortable. Staff were friendly and the breakfast that came with our room price was very nice with lots to choose from.
r. O.Nice hotel, nice decor. The big gate thats locked at night seems a bit intimidating.
Would stay here again
A. C.After a very stressful day we attended the hotel reception. We received absolutely exceptional service by Mary.
The room was excellent and my fiance was able to recieve a great night's sleep. I am very very thankful to the staff for being amazing and understanding.
The only downside was quite a bit of left over hair in the bath which I cleaned happily.
Thank you so much for the room and experience.
Regards,
Aaron
S. D.+ Clean, modern rooms
+ Wide selection of breakfast options
+ Lots of fresh fruit at breakfast
+ Friendly staff
+ Convenient location
+ Our room was quiet despite being close to a major intersection
- Mediocre cushions
E. V. R.I arrived at 9pm on a Wednesday evening without a reservation while passing through Palmy. At first they said they were fully booked. As I turned to leave the manager said he had accommodation available in the older part of the hotel if I am comfortable with it, and since all I needed was a hot shower and a warm bed I accepted his offer. Well I was impressed with the room I stayed in for the price I paid, on such short notice. The room is large with a TV and about 10 sky channels, a queen bed and a single bed, and everything was beautifully clean. I had nothing to complain about. You get what you pay for and to pay under $100 on such short notice for such a large room that’s clean is impressive. The old part of the hotel (motel) is outdated yes, but cleanliness is all that matters at this price point. The room was comfortable and everything worked. Kudos to you guys. Well done. Expectations not only met but exceeded.
s. t.Very clean, quiet and comfortable bed. The hotel is close to everything. Will stay here again, highly recommend
G.Cleaners and staff were really nice. A bit dated...
C. P.Perfect location, could not fault the room and staff were friendly and professional. The only area we were not impressed with was the evening wait staff in the restaurant. They definitely need more training. The restaurant also needs a slight decor change, it is too stark and not really comfy or inviting, with lighting way too bright for dinner time. Made us think of a hostel. Breakfast staff were fantastic! All in all we loved it and deginity recommend.
J. W.Nice and clean room, very comfy room, but the reception and how long it took at 3am on New Year's Day with no one around wasn't pleasant.
T. H.We had a family room, it was warm and comfortable. Some things were a bit oddly placed, but the staff were lovely and welcoming. They even provided two servings of warm milk for our children at no charge which they didn't have to do. So thanks for making it a nice stay and weekend.
A. P.It was my first time here. Their customer service was great, everyone was kind. We had a standard room and it was really clean when we first got in. Really nice breakfast buffet. We will definitely be back.
L. T.I found this hotel to be well run and honestly flawless during my stay. Good job to all the front desk and cleaning staff. Everyone was professional and accomodating. Special thanks to Prath for making a smooth checkin.
R. G.Breakfast and accommodation was nice although the rooms weren't very convenient. The budget rooms have a very limited number of outlets and no kitchen. The walls also looked old and weary. Outside was very dilapidated. My best points go to the meals. Incredible! I'd recommend paying a little more money for the nicer rooms in the main building. Definitely worth the money.
M. D.This hotel was alright to stay in. The room was nice and there were earplugs in case it was too loud outside (I didn't need them though). One thing I did notice though (and a friend of mine said the same thing) was that at check-in I was very much rushed, and the rooms were a walk away and it was dark. For me this was not a big problem, but for some people, they may not feel safe walking in a dark parking lot. Otherwise, I was happy with what I got and would return to the hotel in the future.
J. F.Had an amazing stay with excellent service throughout. Thanks for the hospitality; was a lovely place to have a getaway with my girlfriend :)
K. B.Such a awesome hotel, loved the room we were in! The staff were great and friendly, would definitely recommend and will definitely come back! 👍😀
K. S.Clean, tidy and comfortable. Good service and friendly staff, very happy with our stay so far.
M. M.Very nice. Doesn’t look much from the outside but inside is very nice. Rooms are of a good quality. They do a good breakfast. Plenty of parking. Would stay here again.
E.Nice hotel with good prices. Nice little hotel bar. Our room was detached from the main building, which was nice. Got a park just outside the door.
The bathroom door was a sliding one, but it didn’t seal, so you got a feeling that you weren’t really alone.
Overall, a nice place. Would stay again.
T.We had ground floor with car park right outside just short walk from main Hotel. Cleanliness is fantastic. Economy room is a cheap motel. I only had breakfast on the Sunday morning and it was adequate. The staff were excellent. Great helpful follow-up too on an item left behind in the room.
F. M.To be honest. This hotel should rate 3 stars, but not 4 stars. the guest room of external building we stayed. It was very clean, but also very simple.
almost no decoration & also poor sound proof. I could hear people's conversation very clearly when they are outside of our room.
I also could hear loud noise when any car pass the drive way outside of our room. I just hope not too many noisy car pass our room at night.
luckily it did not happen.
But this hotel has 2 great advantages. (1) great location. only 5 mins walk to The Square & The Plaza shopping mall.
(2) very cheap price when it is on special. good value for money.
P. K.It might be the best hotel in town, there were certainly a lot that looked worse.
Reception was ok, it seemed to be intermittently staffed.
The structure of the hotel is an older design and not much thought had been put into minimising noise, so the wind made a fair bit. The room itself was nice, typical for a city hotel. The location is convenient to town, there is a gym on site and a restaurant.
J. J.The Staff Make this place special , very helpful , knowledgeable ( even whats on at the local RSA ) , a wonderful breakfast spread and restaurant , i highly recommend , this place looks after you
R. L.Comfortable bed and very nice big shower. Great location, 2blocks from The Square, but also nice and quiet. Very nice lounge to meet up for evening drinks. Breakfast was great, including fresh fruit and friendly staff.
Secure parking too. Only problem was their wifi, it only works in the bar/lounge downstairs. Otherwise we had a fab stay.
M. D.We will only stay if the newer rooms are available in the central tower.
Good parking, Excellent breakfast and right in the City CBD.
Room amenities good, comfortable beds, but check if the King is a real King not two twin beds pushed together. Each side still comfortable, but does create the gap down the middle of the bed.
A. S.We stayed for three days the beds were very comfortable the food great I will stay again when in town pity about the weather
L.This place has friendly staff that are very helpful we got upgraded to suit our need free of charge. The food in the restaurant was honestly the maoat amazing food I have ever eaten so full of flavour and cooked to perfection. The dessert was heavenly. The continental breakfast was amazing came wit bacon eggs pancakes and the usual fruit hot cold drinks etc. I would highly recommend this place and I look forward to going back there again. Best experience I've ever had in a hotel. Thankyou
M. T.Very good facilities with great staff. Breakfast was absolutely perfect. We will return for sure.
N. “.Good customer service, lovely rooms whether in the hotel or the motel rooms around the outside. All round good service
R. L.The room was clean and the staff were friendly and very helpful. The hotel was a little expensive but the location was very central. Mind the speed bump going into the hotel it's high.
S.Hassle free check in/out. Staff were more then helpful and always so warm. Room was VERY clean and gorgeous!!! All though it would of been lovely to have cutlery/plates in the rooms as well as a kitchenware which made the simplest of tasks that much more of a hassle. There also seemed to be alot of ants in the room as well-mainly around the food/fridge/main bench are (maybe from the bag of nuts that were left in the room from a previous guest) apart from the little things, our stay was more then positive and the warm hospitality was the cherry on top!! Would happily stay again/recommend. Thankyou Copthorne Palmerston North!!!
T.Very good location. We had a family room in the OLD part of the hotel built maybe in the 1950s or 1960s and possibly refurbished in the 1970s. The staff are absolutely great. We will continue to stay here because of the right price and the friendly and quiet atmosphere.
b. d.The main hotel is tidy enough considering it age. Position to town is great and there is good free parking. The wings to either side appear to be mothballed due to covid and their age.
C.Clean, tidy affordable accommodation. Good location. Walking distance to Plaza.
M. P.A nice hotel, clean but the service from the young lady in the restaurant (really long hair, I think her name was Elizabeth?) was amazing
L. S.We love staying here in the refurbished rooms. They are cosy, stylish and the staff is efficient and down to earth. We booked twenty rooms here last year for an event and would highly recommend their professionalism.
M. F.Really enjoyed the stay. Comfortable,food was excellent and great services
T.The newly renovated rooms are very well done with customer comfort a priority. The staff were very pleasant and apologised for the condition of the room. Central City Accommodation is at the back of the Coptborne but is much cheaper. I would stay here again for the cheapness and location.
T.Excellent service at check in even received a call to check my room was to my liking. The budget accommodation is behind the hotel and does not have any views but does have good parking. My room was downstairs and it felt quite close to a fairly noisy street and a footpath and people walking by.
M.Great hotel with affordable room prices. You get 10% if you book directly over the webpage and register for their free loyalty program. Our shower had a little bit of mault in it and the restaurant / room service prices are as always way to expensive. But we got a king size bed in a room on the 6th floor with great views for 89NZD. Liked it and can recommend the place.
T.We were very pleasantly surprised with our accommodation at Kingsgate Palmerston North. The rooms were tidy and clean. I guess when staying here ask for a newly refurbished room. Staff at reception on check in was friendly and helped us straight away. Rina went the extra mile in terms of service.
J. N.Had a business workshop in a small room in the chapel first time there so I didn't have any clue on where to go asked a lovely staff member they pointed me in the right direction. But once I was at the building I had to continue to wander around untill I saw a sign to the right room. Once in the room it was laid out perfectly for the workshop with pens and paper provided by the company it was stellar. So all I can say is more signage!
H. J.very comfortable and friendly kind staffs. the location is awesome and room was very clean. nice view. love to stay!! highly recommend
A. P.New carpets. Great reception. easy parking. restaurant prices looked reasonable although didn't eat there. supermarket right across the road.
perhaps some more attention to detail with cleaning would be good but it wasn't shocking
A. E.Fantastic staff, really great friendly service and nice clean and comfy rooms in the Central Business District. Thanks to this awesome team for a lovely stay and great service.
S. D.Stayed here a few times before, always really clean and staff are awesome. Comfortable bed and overall, really good value for money
S.Good room and breakfast. Great staff
L. K.Just there for one night. One issue was that the laundry bags sat outside the elevator for the whole day. Just a bad look.
Bed was good.
No air-conditioning on a very muggy day
R. N.There is no air conditioning on the 4th floor but “management are working on it.” An uncomfortable night. Very good and professional service and a nice room for the price otherwise.
d.Nice place to stay , but since last time I stayed they have dropped room service , this was quite sad as I had to go out to get food as the hours the on site food place did not meet up with my requirements as I had to be out and about by 7am on the days of my stay
D.Nice quiet acceptable hotel
M. K.Motel-type room from early 70-s except TV and bed. Convenient location. Noisy (ear plugs provided). No air conditioning. No microwave.
p. c.No air-conditioning rooms Hot and stuffy with just a small fan to keep you cool. Breakfast was good but the whole place is dated.
r. h.Great location.free parking.good room rate including a scrumptious breakfast.functional bar with realistic pricing and a barmaid who took an interest in what she was doing.only downside was the big step down from the shower.i will return next year.
T.I booked this hotel as it was in a great location and is part of the Millennium hotel chain. The wait staff were very friendly but I failed to take note of the young waitress who served us. To their credit it was clean. Seems to be popular with business people.
T.Turned up to breakfast and had to wait for so long to get seated. You would expect the room to be ready at 2pm as that is technically when you are paying from. The room has recently been decorated. Don't think we will be back again after all these years of staying there sorry.
M. D.The room was great. Good night's sleep. The breakfast was good. We were upgraded to a better room. Great price.
J. H.This was good value. Nice Breakfast included. We were in a budget (ish) room which was comfortable. Couple of minor niggles but nothing that would stop us returning. Close to city centre.
A. P.Good location and rooms were nice. Only thing that was a slight negative was the breakfast wasn't buffet which isn't a deal breaker but would have been nice.
m. S. f.The room was clean and tidy. Basic good value for money. Ate diner in the restaurant beautiful meal good service would reccomend it that was 5 stars.
S. N.The Copthorne Hotel was a very nice Hotel. It was obvious that they have recently renovated as the place looksd good with some old equipment (I.e. elevators, main entrance doors). Overall, professional staff, comfortable room, quiet and great location.
R. M.Great location and the bed was comfortable but the room hadn't seen a vacuum cleaner in a while.
P. L.Clean, reasonably equipped, comfortable bed but 1970s unit away from main building, a little tired. No A/C. Price okay having said that. 3.5 stars if I knew how to do that.
L. C.Had dinner here. The menu is much reduced from the online version and ok . It's probably not a dinner restaurant choice at the moment but would be fine if you were staying at the hotel.
D. M.Comfortable room and bed. Friendly and pleasant staff. No aircon in room. Water pressure a bit low so shower not as refreshing as it could be. Would be happy to stay here again.
N. S.Attended a training course in one of the conference rooms.
Very good lighting and good catering.
The room was comfortable with the air set just right.
t. w.Nice,clean warm rooms. Great customer service.
P. L.Nice place, good room did not try restaurant though. Would stay again
C. E.Tidy, clean rooms; great restaurant and plenty of facilities. Restaurant was very accommodating with late arrival for dinner. Very close to town centre (2 blocks away). Would definitely stay here again.
B. C.Absolutely fantastic stay at Copthorne Hotel. We loved our room and amenities. Staff were friendly and helpful. Close to everything downtown. Has a bar and great restaurant in house. Burgerking is nextdoor. A thai restuarant few minutes walk and pak n save
T.I've stayed here several times and usually experienced a great stay. The hotel is very centrally located just a couple of blocks from the main city centre. The staff gave us a map Friday morning saying what would be interesting to visit. We often stay at Hokianga or Waitangi Copthorne for less than half this price.
Y.Lovely staff and rooms. Didnt ear but that was cause I was meeting people elsewhere. Will stay again.
C. B.Lovely room, great rates but the shower was incredibly TINY, couldnt even bend over without Bottom splaying on door, good luck to those who wanna shave legs, and no, im not a big person, it was TINY. Incredible breakfast tho
F. C.Reasonable price and stayed 4 nights. Buffet less choice than expected. Had a few issues that the front desk attended to well.
V. C.Comfortable bed, has your basics covered. Good food which can be delivered to your room.
J.Had an amazing stay with super yummy breakfast the next morning. The cleanest bathroom and the strongest shower with great staff and a super comfy bed.
j. m.Great location heaps of parking 5 to 10 minutes walk 3 the cbd
M. F.Pretty decent hotel, probably the best in Palmy. Well appointed rooms, and look nice after a recent refurb. Food is a little bit expensive, but it is great quality and decent sized portions.
J. W.Very nice place. Comfortable. Great reception and service
R. K.Rooms are great. Service is excellent. Continental breakfast is nice except the scrambled eggs were a touch runny.
T. W.Location is excellent, staff are lovely, room was nice and clean, having a bath is a plus, and the bed linen is so fresh and clean, refreshments were supplied, an overall worth the money, I would definitely come back when I'm down in Palmy
P. v. d. H.Not the first time I've stayed won't be the last... Very happy to recommend
W. T.Comfortable and warm hotel.
Unfortunately dusting was not done before or during my two night stay
j. i.Nice place to stay, bit of a mix up when it came to using a meal voucher. Clean and tidy hotel.
R. C. R. S. L.I liked my stay here, quiet room and nice and clean
S. C.Amazing hotel with absoulutly wonderful staff, price was so good and the breakfast wow beautiful food and i got a free breakfast included in my room price, everything was lovely and tidy and well presented the bed was really comfortable im already planning my next trip here
R. A.Very clean. Nice big bed, Good parking. Reception open 24 hrs. Pricing was ok for quality of accommodation.
r.Hard to navigate on google maps it takes you around the block
L. G.As always, this is a wonderful hotel to stay at while in Palmy. Its been 7 years of enjoying this hotel. At the moment they have construction work going on but as I was out of my room after breakfast everyday it did not bother me. The staff are wonderful, the food is top nosh. My only issues is the shower head can't be moved if you are a bit tall. I will be back.
A. P.Good location, nice rooms, quiet. Breakfast was make ur own plate but would have liked it buffet.
j. h.Very nice as usual rooms upgraded since last visit tower block. Great buffet breakfast
O.The Copthorne tower is very nice place to stay, although would be great to have FREE unlimited wifi instead of 50MB. Otherwise good value for money, very central.
Would go back.
P.It lacks the finishing touches. Don't really like seeing toe nail clippings on the floor. Makes you wonder about the true state of things when they clearly don't even vacuum.
V. H.Rooms good size, bed comfy. Food good, no complaints.
A. C.Very nice staff. So far they have been really helpful. The hotel is close to everything. Really good.
J. S. (.Amazing customer service clean and comfortable room
K. W.Gloriously big and comfortable bed and nice room. Wi-fi pricing and access is a bit rubbish. Really nice place though
S. F.Brilliantly comfortable bed
Great room service with delicious food
Easy check-in
Air con would of been a bonus
Overall pleasant experience
C.Service better than none
Breakfast is devine
Plenty of choice
P. J.We really enjoyed our stay at Copthorn. Very reasonably priced and a great location only 2 blocks from the square. Great comfortable rooms.
t.Callled last minute to arrange stay. Staff were very helpful and rooms are very tidy and clean. Would reccomend to anyone.
M.Nice hotel, clean an tidy. Staff were very friendly.
B. T.Great easy book in friendly staff comfortable beds very pleasant rooms and such a good location. Recommend
K.I think one of the best hotels in Palmerston North. Neatly maintained rooms and friendly staff
G. R.Great place to stay , excellent staff and atmosphere.
L. B.Yummy food good service from the bar man...was still hungry after my munch lol...more plate than food lol
P.Good clean rooms at reasonable rates, helpful and pleasant staff, food in the restaurant was quite good too.
K.Excellent. The best hotel to stay at if you want to be pampered. Food was delicious. Service was top notch.
R. B.Lovely clean rooms.
Buffet breakfast really great choices
J.Clean well appointed rooms, very modern, great value for money
J. H.Basic but nice. Freindly staff. No wifi unless you are prepared to pay for it. Good teas and coffees in the rooms though.
M. C.Great room. Enjoyed weekend in Palmy
D.A very nice stay. Staff also found a quite corner for me to host an all day one on one meeting.
R. B.Great hotel, fancy, fast and friendly service, and very central. Would gladly stay again.
J. A.I didnt book a motel properly and called at the last minute to stay here, excellent customer service compared to Aubyn Court who were not helpful at all!!!!
B.Great Service, Very Comfortable rooms, and great views
Z. A.Overall a good stay. The room was good, did the job. Close to town, so that's handy. Would I stay again? Yeap.
J.Good, clean and big room.
Excellent service.
Lots of parking space available.
Only caveat: no aircondition.
S.Have only booked in this afternoon, but my room is very nice
K.Nice room , amazing breakfast included in price, Def going back there to stay 👍👍👍👍
T.Turned up to breakfast and had to wait for so long to get seated. You would expect the room to be ready at 2pm as that is technically when you are paying from. The room has recently been decorated. Don't think we will be back again after all these years of staying there sorry.
J. M.Had an amazing stay with super yummy breakfast the next morning. The cleanest bathroom and the strongest shower with great staff and a super comfy bed.
N.Great accomodation and the in house restaurant is good
K.excellent service tidy rooms
G.Nice rooms, awesome service
J. M. H.Good, clean and big room.
Excellent service.
Lots of parking space available.
Only caveat: no aircondition.
O. G.The Copthorne tower is very nice place to stay, although would be great to have FREE unlimited wifi instead of 50MB. Otherwise good value for money, very central.
Would go back.
K. H.Nice room , amazing breakfast included in price, Def going back there to stay 👍👍👍👍
G.Clean and comfortable. Room was really hot with no way to change air conditioning.
P.Loved it!
Super friendly , helpful staff!
Highly recommend!!! A++
B. T.Great easy book in friendly staff comfortable beds very pleasant rooms and such a good location. Recommend
C.Great place to stay beautiful clean room great service and awesome food will definitely stay again
E.A nice hotel to stay in. Jimmy Cooks restaurant good too. Good service. Good room.
D. G.Free upgrade. Nice breakfast but wasn't fully ready at 7 as advertised. Clean
G. O.Awesome place to stay. Great prices and lovely clean rooms
L.Great rooms...however..rhe room badly needs air conditioning 😊
E.Friendly staff. Nice clean tidy rooms.
D. B.Good sized recently updated room. No air-conditioning, but all else.
A.Service to expectations. Menu to expectations. A comfortable stop over for the night.
D.Great place to stay, modern and close to everything. The only problem is that there is no air conditioning.
A. K.Okay stay, twin beds even though married. No aircond so was very warm night.
f. e.Brilliant front of house. Upgraded us. Good room and view.
J. S.Really helpful staff. Nice room. Great breakfast.
D.Comfy big bed but there were ants on the table and also the shower head was broken
H.Very nice tidy Hotel. Helpful friendly staff and comfy bed
A.Lovely comfy bed room was cold needed better heating very antiquated bathroom facilities front of house staff very unhelpful lovely complimentary breakfast
K.No ice in tray. Great service @ reception. Toaster, bowls & utensils required
M.Great Service, well equiped room. Good Breakfast.
P.Rooms were what you would expect and were clean. But the restaurant food was a let down.
R. &. W.Great venue,plenty of parking and fantastic staff. Lovely traditional Christmas buffet.
C. G.Friendly and professional staff. Good service too. Food was also ok.
K.Clean tidy unit, we arrived in the middle of the night without a booking and someone was there to help us.
G. S.Large comfortable room and bathroom, quiet from street noise, close to town, friendly staff. Would go back again.
L.Great facility, comfortable bed and excellent breakfasts
R.Room was clean and quiet, just what I needed after a long day on the road
N.Not flash looking from the outside, but nice and comfortable on the inside.
B. H.Good place but in this day and age they could make wifi free to the guests
M.Nice enough place to stay, menu a bit pricey
J.Best service. Was treated by staff very professional. Kept a check on if I was okay.
n.good cheap place to stay no remote for the tv, sorta hard to find too
A. L.Good location, Easy check in, clean room, friendly staff.
M.Nice place to stay in new Plymouth. Staff was very friendly.
T. 8.Love staying here and realy enjoy the buffet breakys yum
T.Nice place. Nice staff. Clean and tidy.
N.Lovely stress free place with a view
V.Awesome hotel, amazing breakfast. Definitely will visit again.
R.Nice facilities. Helpful staff. Good rooms and service.
S.Good nice rooms. No issues
P.Very accommodating staff good clean hotel
D. T.Clean and tidy rooms, and nice steak and cheesecake in the restaurant.
J.Friendly staff clean accomodation
T.Nice place, only hotel in palmy with a tallish building so theres that.
A. C. (.Great service and clean hotel.
M.Really good for a stay, but no aircon but balcony
P.Lots of noise, doors banging, people walking next floor up. Otherwise, just another motel
M.Had a nice stay here lovely staff
C.Okay but they could keep it better (please take the torn curtains down) and might need air conditioning for summer.
H.Bit tired but a comfortable bed
A.Lovely staff, clean and comfortable ròom, excellent conference facilities!
N. W.Great accomodation and the in house restaurant is good
S.Great lunch, ideal conference room for training purposes
M.Comfortable beds, lovely breakfast.
W. C.Great restaurant with awesome service and nice rooms
D.Excellent service and a great comfortable room.
M. L.Decent place. Clean and tidy inside. No real complaints.
d.Nice they have done it up comfortable beds
P.Rooms are starting to look tired and there is no air conditioning throughout the whole building.
A.Nice clean hotel need air conditioning tho
B.Friendly helpful staff and nice rooms.
D. S.Only visited the bar but great beer on tap
P.I like staying here very pristine rooms
N.In the face of very limited competition it emerges as a great option but in most other cities it wouldn't be great.
G.Clean quiet and efficient. Great value
A. G.Bathroom not very clean - long dark hairs evident on bathroom floor
H.Excellent really helpful loved the room upgrade
G.Nice rooms, awesome service
J.Good room and reasonable prices
D.We are all hear on a tenpin bowling 55t tournament
S.Comfortable and good place to rest after a long day.
S.3 * hotel trying it's best.
R.It was awesome.....The restraunt was awesome. Food was excellent.
C.very clean room and very nice staff
M.Breakfast included as booked directly.
S.It is a nice hotel with great service and nice and large
S.Very easy to access. Rooms are spacious and accommodating.
D.Really enjoyed our recent visit.
S.Awesome front line staff. Very clean room
C. K. K.Spaceous and comfortable accomodation. Breakfast was awesome 😊.
P.Nice hotel, needs aircon for the hot days
M.Awesome place to stay with very friendly staff.
G.Perfect for a stay, close to town.
D. F.Good restaurant, Main building rooms are good.
K.Lovely Staff and a warm cozy room
W.Nice tidy.Very nice would go back.Family & friend friendly staff an management.
V. C.Friendly, helpful staff. No air conditioning.
C.Ok place..clean and tidy, staff were good.
T.Dirty windows. Smokers/drinkers below bedroom window, outside of reception
k.Very comfy bed and pillows
K.excellent service tidy rooms
J.Lacks ducted air conditioning which meant condensation on the windows.
B.Great experience. Management were very professional
W.Good accommodation great food
W.Hotel lovely, Restaurant not so much.
D.Good value. Bathroom door broken
G.Clean tidy , good service
b.Compact simple functionality and delicious food at the restaurant
P.Pretty much what I expected nothing out of the ordinary but clean and tidy
M.For the room rate good value
H.Nice Hotel, quiet and warm room
L.Nice and clean. Helpful staff
P.It's ok. Breakfast was good
F.Good location, good service.
J.Comfortable and very clean Hotel
C.Fast service after a last minute booking.
d.Arguably the best hotel in Palmy.
c.Nice and clean and a great price.
G.Stayed in the Motel which is looking a tad tired
K.Nice hotel with good bf
K.Very basic room and service.
S.Booked for family members highly recommended.
J.Let me park my Motorcycle right out front. Thats always going to be a plus for me.
M.Beautiful rooms and good veiws
F.Good and decent. Nice people
I.Value for money .. staff excellent.
S.Great food, and room
C.The room was not as nice as I expected.
M.The stuff there had great hospitality!
K.Lovely clean and good service
G.Great Location in Palmerston North, Great Service All around
T.Everyone was good for service and very helpful
M.Had a lovely meal for a birthday treat
P.noise factor in staying here. and prices are up there to.
B.Very nice food and company.
A.Conference and the service and refreshments were spot on
D.Friendly staff and service. Feeling at home 🏡
H.Pretty average to a hotel standard.
L.Good location, walking distance to shopping area
E.Great place to stay.
R.Main building upgrade looks good.
v.Great staff and a free upgrade
F.pretty average for a copthorn hitel
F.No AC but okay
S.Beautiful - gorgeous rooms
C.Always a good stay.
U.Best hotel in palmerston north
C.Good bar facilities
H.Good location , nice and tidy
R.Nice buffet breakfast!
T.Really nice accommodation
D.Quality establishment. Good service
J.Ok. Clean tidy and quiet.
s.Very nice
R.Very adequate.
A.Very nice hotel
J.Clean and good for town
D.Good place to stay.
k.Great place and friendly people 😊
A.Nice hotel to stay in
r.😁
J.Just a basic room
B.Excellent food
B.Very good experience!
G.Very good indeed
S.Great place to stay
C.Good place to stay!!
S.Good
A.Good place to stay.
A.Whiskey selection: lacking.
D.Great place and great staff
r.Good
C.Nice and cozy
M.No heatpumt!!
S.Great events centre
J.You get what you pay for
M.Comfortable and clean
b.Great rooms
A.Good good and service
P.Good
c.Good service
K.I was just visiting a guest.
S.Beds are amazing!
R.Nice lunch
M.its ok
D.The
K.Nice and new
A.Cheap and cheerful
b.Nice and clean
A.Good
B.Stayed here
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