Reviews of Copthorne Hotel and Resort Queenstown Lakefront. (Hotel) in Queenstown (Otago).
Copthorne Hotel and Resort Queenstown Lakefront
Corner Frankton Rd &, Adelaide Street, Queenstown 9300, New Zealand
Description
Information of Copthorne Hotel and Resort Queenstown Lakefront, Hotel in Queenstown (Otago)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
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Reviews of Copthorne Hotel and Resort Queenstown Lakefront
R. K.We stayed here three weeks ago and the stay was great. Rooms are very nice and there was a decent view of the lake from our room.
The staff are all super friendly, made the stay even better.
We needed to leave our car for three weeks while we went back to Auckland. The management staff were very helpful and we came to a very reasonable arrangement to leave our vehicle in the basement carpark. They could of said no but they didn't. Over and above! Thank you
L. T.Nice room. Lovely comfortable large bed! Clean and tidy. Was somewhat surprised that there was no air conditioning, but thankfully there was a fan we found in the wardrobe!
C. G.Loved this place we had a free upgrade with beautiful views of the lake and the room was so big it had a separate bedroom with its own tv , their was 2 tv's and separate toilet in the living areas and all amenities. The staff was amazing so friendly especially Marven and Johnny couldn't wish for better and lovely cocktails with happy hour too would definitely stay here again.
D. W.Stayed here with some friends for a girls weekend, rooms were lovely, the staff were lovely and the view was to die for! Also had an incident where my Bluetooth speaker fell behind the tv and I was unable to retrieve, I called the front desk and they sent the most helpful girl ever! She made a device to retrieve it for me and came back and forth three times helping. Definitely appreciate all the efforts and the kindness your staff showed. I was unable to get her name but if you see this thank you again!!
J. P.Absolutely stunning, clean rooms, stunning views, spacious rooms. The international staff are friendly and helpful. Definitely easy walk to town.
R. A.Comfortable and quiet hotel set in lovely grounds. I asked for a lake view to help celebrate our wedding anniversary, I was not disappointed. Staff are helpful and friendly and, especially the bartender, made you feel really welcome.
G. G.Great overnight stay. Had fabulous Fish & Chips brought to the room. Bed was very comfortable.
V.Our group enjoyed three days being spoilt at the Copthorne. The rooms were lovely and spacious with amazing lake views. The meals were excellent and the staff so friendly and helpful. It is an easy walk downhill to the bus stop and town centre. As it is a steep road a taxi home is the way to go for seniors.
R. D.We recently stayed at the Copthorne Lakefront and found the atmosphere very friendly and professional. Unfortunately we had to cut our stay short due to the impending lockdown in New Zealand. The restaurant catered to guests with a limited selection of food, albeit of high quality.
Very well located and within an easy walking distance of shops and restaurants.
W. P.Very good and reasonable priced accommodation . Staff did well under difficult circumstances
E. V.Second time we've stayed at Copthorne in 4 months. Clean, friendly staff, beautiful view of the lake from our room. Awesome continental breakfast available each morning. Plus dinner menu, room service or dine in.
J. S.Lovely spacious, clean room and excellent ameniities. Close to CBD so walking distance to restaurants and shopping. Spacious bathroom, however water pressure for shower was not great. Outside private patio (ground floor) needed a good clean and plants/trees needed trimming to be able to see the view advertised. Overall, good for the price and would go there again (but ask for a room on a higher level!).
E. W.Stayed here back in Jun 2009 when I was in NZ for the first time. Thoroughly enjoyed the lake and mountain scenery. The hotel lobby is a wide open space and very welcoming with timber furnishings and high ceiling. The rooms are clean and big, and the hotel is located close to the town center with all the shops and restaurants. It would be great to visit again.
J. G.Wow, don't even need to finish the trip to rate this place. We're on the 4th floor with a beautiful view from our balcony and here until Tuesday as a birthday treat from my other half. Marie chose this hotel and I'm so glad she did. Stunning hotel room, kind enough to let us check in a couple of hours later and super friendly staff. This hotel alone has made this the best trip I've had in a long time and I'm definitely keen to come back. Thank you!
S. M.Spacious rooms for 2 of us. The shower wasn't great was the only minor let down. Great having the breakfast option as well.
The staff were super helpful and friendly. Handy location to the town centre, good off street parking which was a bonus, as carparking in Queenstown is a nightmare.
H.Nice quiet rooms, friendly staff, good restaurant. Handy to central Queenstown.
J.Excellent staff. Especially breakfast crew. Room clean and had everything we needed. Loved how they set up the baby cot for us when we arrived. Noticed the window wouldn't close properly but sent maintenance to fix it and was done that day. A+ all around.
j. l.We stayed here for 2N 3D and wow, i must say all the staff there are very friendly and have excellent hospitality skills! The room was very clean and spacious, excellent breakfast buffet! They are also very accommodating to our requests. One morning i ordered coffee from their restaurant and it was perfect! I’m a coffee enthusiast and upon tasting their coffee, I wondered why I even bothered going to those other cafes in QT that are popularly known for their coffees accdg to websites when the coffee at copthorne is way better! Everyone at the restaurant were very friendly and attentive. Apart from this, the location of the hotel is a very short walking distance to the central which is great as we didn’t hire a car this time. Overall, we had a fantastic experience at Copthorne and will definitely go back and recommend this hotel! :)
b. h.Our stay was amazing. The hotel was stunning, the view of the lake from our room was breathtaking, beds were very soft and comfortable, the bar does $13 cocktails between 5-6pm, there is a free spa, and the location was excellent- only a 3 minute walk down the hill (left side as you exit the hotel) and you are in the city centre.
A. M.Love how close to town it is 7 mins ( downhill). Then there's the walk back. Not sure how long that takes because we were way too lazy and caught a taxi back. Great food options and prompt room service.
S. C.The view from our split level was fabulous. The bathrooms and kitchen were clean if dated. The general repair of the decor was a bit depressing, holes in the walls and cracks around the door frames etc. The floor and couch were not clean and there was 'stuff' under the couch, towels or something, we didn't look any further. It was warm and the staff were lovely and helpful. Would probably look for something closer to town next time to make walking easier for our 2 small kids.
C. G.Absolutely loved this place, all the staff were friendly and happy! The room was great, had everything we needed. It had the most beautiful view of the lake! Would definitely stay here again anytime!
D. S.Recently we had our conference at Copthorne waterfront, and whole experience was excellent. The conference staff, Simone Dekker, Marben, and food and beverage staff Amandine showed gratitude towards us. Highly recommend the venue for conference and excellent place to stay with family. Kudos to all staff - thank you:)!
J. W.Perfectly acceptable standard room, think the description of 'superior' was a bit of a stretch. Close to town, friendly staff. Quite noisy - people and cars outside and the many screaming children inside whose parents thought it was okay for their children to play in the hallways.
G. H.Nice place. Comfortable, relaxing, convenient. Reasonable priced.
A. K.Love how close it is to the town centre, staff are very friendly and kind, the room I was in had a breathtaking view, just wonderful 😍 food and drink is amazing + the best for last was the spa pool😍 definitely wanting to come back
R. H.Safe option if you are looking for accommodation around this star-rating/price point. Interior as you would expect: clean and tidy, room amenities up to standard but nothing extravagant.
Views across the lake from premium rooms and hotel bar are incredible. Other rooms do have views onto interior courtyard and obviously cost less as a result.
The two spa pools can be booked for 45 minute sessions (no cost) at reception and are a nice premium feature and appreciated after a day of walking.
Stay here for: walkable to town centre, quiet nights sleep, spa pool, amazing views from premium room.
Avoid if you want: 5-star luxury, air-conditioning.
L. H.We stayed 2 nights here, very clean and comfortable rooms, restaurant and bar serve great food and cocktails with excellent service. We were welcomed on arrival and had a lovely stay. Thanks for the great hospitality
R. -.The view from the room was incredible. The room was also clean and spacious. The hotel is in a great location, walking distance to Queenstown Gardens and the city centre.
The hotel is currently under external renovation so looks a bit messy outside, but inside is fine.
During peak season on-street parking is a nightmare, you're better to pay $10 per day to get an on-site park, a lot less stressful.
Q. H. W.Had a great experience during my 6 night stay here (Jan 2021). All the staff were friendly and attentive. The room service was impeccable. The spa pool was a joy to use.
The continental buffet breakfast + hot breakfast in the morning was of good quality and definitely sufficient to last until lunch.
The room was clean and modern with a nice little balcony overlooking the lake. I would thoroughly recommend staying here. The walk into town is fairly easy as well and parking was only charged once for the duration of the stay.
E. G.Dated, but not awful. The location is very good although I would not consider it "lakeside" more like "near the lake" we did gave a nice view from our room. Queenstown is VERY hilly and the walk to town is short but steep, so bear that in mind when looking at hotels if you have elderly, infirm or very out of shape people in your group. They seem to be working on refurbishment. The rooms are ordinary, mid level chain hotel rooms. The furniture isn't awful. But worn. Dinged and scraped. Everything could use a deep scrub. The beds are VERY comfortable and the pillows better than most. The bathroom is basic, with the usual ridiculous lack of shelves or any space to put toiletries. The shower is one of the tub/shower combos with the dreaded thin, not pristine, shower curtain. The water pressure is variable with the time of day. Never robust, but not terrible. Staff is friendly.
g. p.Bed not comfortable rated 2/10, room tidy bit dated in places 6/10, meals ok but refused breakfast initially until I was able to show it was sorted which took time 5/10, staff ok tried to be helpful 7/10
V.Best service I have had from a hotel in years. And everywhere else I have gone to have been lovely, but these guys...just really extra welcoming and made me feel at home. And literally a couple of minutes walk from Queenstown. Spa was excellent, and free! 10/10
b. j.A bit of a shock when I arrived and found all the building work. Not warned about it at all by my travel agent. It was a pity as it took the shine off what could have been an OK visit. No air conditioning in the room - I don't know if this was related to the works? A bit of a noisy fan in the room was the alternative.
On the plus side, friendly staff, clean spacious rooms with good views, a very cheap guest laundry and a fabulous location a few minutes walk through the little park into the centre of Queenstown.
Worth a stay after the building work is over.
O. B.The hotel was undergoing renovations when we stayed so will improve. The reception staff were friendly and helpful. The room was large and comfortable but we didn't have a great sleep as the room fridge was very noisy but reception did give a discount when we mentioned it. All in all it was just OK.
K. K. C.A really clean room with a short distance to town. Good parking options-off street or paid. Loved the hot tub and that it was private. Got the lake view and it was the best decision ever made. Didn't try the room service but it looked decently priced actually so worth a shot. I would book again as its tucked away nicely away from the hustle of town but it's less than 10 mins walking.
J. t. B.Hotel was within walking distance to town, but nice & quiet. Car parking within the hotel was fab, well worth the extra. Good room, had balcony, lovely lake view. Found the bathroom needed an update. Hotel staff were very pleasant & helpful. Felt the hotel was slightly overpriced at $285 a night though.
D. T.Awesome hotel, better than expected experience. Lovely friendly staff. Happy hour in the bar is perfect for post skiing. You can book the spa for private use. The rooms are spacious with balconies overlooking the lake if you have a lake view. A short walk to town. Was hard to pick when there are so many options in town but this was a great location, price and value. Parking was $20 for the whole stay.
M. T.Only stayed there 1 night last week when we went up to Queenstown, the room was nice and clean. My 5 years old son lovely the spa bath, beautiful view from our room. It's convenient to city centre, they have all the facilities you can ask for. Guess the only downside was it was a long way walk to our room since it was at the very end of the hall way but no biggie.
C. H.I stayed here once in 2017 for my skiing holiday. Perfect location, comfortable room with very little noises. The only downside was the blanket they used is not as soft nor comfortable compared with other hotels. And also you can get lost easily in the hotel as the layout is like a maze. But otherwise I would be happy to stay here again in the future.
C. H.A bit of a laugh calling it lakefront..Can't see the lake from this room. Very clean though. Also very dated but reasonably priced for what it is.
A. C.Comfortable and spacious room, not Luxurious as claimed. No bedside reading light other than very bright halogens in the ceiling. Lacks air conditioning, even closing blinds and opening doors and windows the room is too hot. Ongoing renovation suggests continued investment. Slow WiFi, continually buffering. Breakfast is of a lower standard than one would expect from the hotel rating. No indoor swimming pool as claimed by the owner on Google.
J. K.Thank you for organising a birthday surprise for my mother’s birthday upon her arrival. Very happy with the service.
Z. H.This hotel is superb. It’s has a great location, right next to the bus stop and 10minute stroll to the Centre of Queenstown. Room was very tidy and the bathroom was adequate. Would definitely recommend getting a lake view room as the views are stunning. The hotel staff are very friendly and attentive. The buffet breakfasts as tasty and had plenty of choices to enjoy. The hotel lay out is quite strange but you will get used to it. Only thing would be to update the t.v. Would definitely recommend to anyone.
S. L.Distance from town centre is very good. Not far and an overall easy walk. However, felt a bit mislead with the name lakefront. My room did not have a view at all and looked into another block of rooms. There wasn't airconditioning so days where the weather was hot, the room could get really warm and not comfortable.
Visited during Summer so this the warm part especially really made the stay not so nice.
D. F.The hotel is quite established (read older) but work has been done (and continues) to bring rooms & common areas up to date. I couldn't fault the Lakeview Room ; it was big, had an exceptionally comfy bed with heaps of pillows, a desk with chair and a couple of big chairs by the window. Everything in the bathroom was fine, it did have the shower over the bath but that is to be expected in older places and the fittings were modern. All the staff we encountered, at reception and the bar, were friendly, helpful & efficient. We booked the spa and were pleasantly surprised by the 7 person spa pool (only 3 hooks on the wall however for clothes/towels etc. and the floor gets wet). Location is great, it's just far enough away for some peace and quiet but close enough for an easy 5-10 minute walk into the hustle and bustle of Queenstown. And if you get the bus from the airport, the stop is virtually outside the door.
L. M.Great view. Very friendly staff. Bar has a superb view of the lake and mountains. Breakfast fabulous. Dinner menu tempting. I'd give a 5 but they don't provide tissues or a showercap in the bathroom in your room. And the shower water pressure is a tad aggressive! But I'd go back anytime as the location is fantastic with a very short walk to town
R. K.Staff were friendly and nice but the decor and cleanliness were a bit average. First room we had with lake views and little balcony was worth paying slightly more for. Good location for heading to town.
C. B.Convenient location near the CBD and botanical garden. Due to the terrain, the hotel is built on different levels. Our room, on the 5th floor was actually connected to the ground floor reception level. Clean, comfortable room. Could not find temperature control and it got warm in the room. Had guest laundry. Spa hot tub could be reserved for private use.
C. S.This hotel has such amazing hospitality and close to the center of queenstown. The bus stop is less than a minute away and made site seeing and travel easy. We have thoroughly enjoyed our stay. We had a beautiful Lakeview room. Our room was clean, warm and modern. The buffet breakfast was accommodating to all and had a big variety. The staff was ready to answer all of our questions and ready to help. Being able to book a private hot pool topped our experience off. Would definitely recommend Copthorne hotel and resort and definitely would visit again.
P. J.Was a comfortable room with a lovely view but due to the design and age of the hotel the room was a long walk from reception. Beds were comfortable to sleep in but were small and rather soft. Also no air conditioning just a fan and bathroom sink was blocked and shower (over bath) sprayed onto the floor if not careful. For the price I expected better even in Queenstown but they get a lot of tour group business so I suspect not worried about domestic tourist experience.
E. J.Booking here was the best decision made .From the phone call to the stay it was 5star. The staff were amazing especially SAM FROM ENGLAND. The room was great for us with the spectacular views of the lake . I recommend this hotel to other guests without hesitation . Must not forget the FREE SPA it was wonderful, clean big and private . Will be back that's 100% sure. Thank you
T.The view from our hotel room window was mindblowingly beautiful - snowy mountain peaks, beautiful lake, green hills, everything...! Also, on a clear night we saw the Southern Cross stars sitting right at our window. Did not use the hotel …
D.The view, level of cleanliness, room size and amenities were definitely worth the money. Being able to have our bags stored until the evening of our checkout day was fantastic as we had a late flight.
K. B.Location is relatively convenient with shuttle arrangements with other hotel. Short walk to city center but hill makes it better one way. Rooms are ok but can use some remodeling. Breakfast buffet is basic but all you need. Staff is friendly.
B. H.Rooms and beds are really nice. Location walkable to town no problem. The layout of the hotel is a bit complex and some rooms are not intuitive to get to (e.g. need to take 2 different lifts). Secure parking is $10/night or $20 for the whole stay, but generally street parking is available nearby.
s. p.Great lake view hotel, free bus shuttle from hotel opposite down to town but is walkable. Attentive efficient and friendly staff. Block 1 rooms have been refurbished but they are supposed to be a green hotel but the bathroom fan runs 24/7. Food is great.
C.The room was fairly nice but that's all that we enjoyed. The breakfast was really bad. All of the eggs. Bacon, sausage, etc was about half cooked if that. Did not look safe to eat anything with meat. After the third day we were very ready to find something else for breakfast. Also it took until about 5pm for them to clean our room every day. Shower head was pretty crappy and very low water pressure.
C. J.The lake view supereior rooms are amazing and well worth the little bit extra. To wake up to a stunning lake view is something else and truly a MUST if you're staying here. However, the "king" beds are just two king singles pushed together which means they come apart easily in the night, which was the only downfall of the room. Hotel rooms were clean with complimentary coffee and tea, which was a nice start to the mornings. Have to book the spa in advance, so make sure you get in quick - all in all, good experience aside the bed, with one of the best views I've had in a hotel, ever.
L. N.People here are friendly. The hotel is situated close to the township (less than a 5 min walk into town) there is also a lot of off street parking- total convenience. The rooms and nice clean and tidy. You still get a really nice view of the lake too (dependant on your booking).
C. C.We stayed at night at Copthorne. I think they could improve their services further. For a 4 stars hotel, I was hoping they would provide parking, air conditioner, and heater. However, these were not provided. These items are basic necessities for a high standard hotel. The room we stayed in was okay. There was a step to bathroom that was basically tripping everyone when you are not paying attention. Overall, it is an okay hotel. For it's price my expectation was not met.
A. M.Bed was really good. Room service was quick and still hot. The ice cream is so good I recommend it for sure. Good Wi-Fi. Great staff members. Room was nice and clean and good price. Book in advance these guys are often full. :) and they have a cat! He's really big but friendly! SORRY X2 PHOTOS ARE NOT FROM HERE AND CANT SEEM TO DELETE THEM
L. W.We were very happy with our check in. We arrived a couple of hours early but got a room. The sunrise on both mornings was stunning
s. l.Superb hotel. Absolutely stunning lake views and what an awesome location. So close to everything. Makes things so convenient. Also the service is great. Staff is very courteous and polite. One of the best places to stay in queenstown. Gorgeous rooms and awesome facilities. Highly recommended for sure !
V. J.This place is quite big with different wings and can be a bit confusing. The rooms were clean with some views of the lake and mountains.
We stayed in a room with 2 beds and there was plenty of room. Standard hotel room, nothing stood out. Not far, but not right outside of the village. Possibly a 10 minute walk. So during the winter and the cold, some people may choose to drive which makes it a little inconvenient.
Parking was available, which there were 2 different parking areas so be aware of where you park!
T.Great location to town, 10 min walk down hill to main shopping area and attractions. Room had all the basic amenities. Considering the number of tours they have, the hotel does not cope very well with groups of people: we got fed up waiting for our luggage and went to retrieve it ourselves.
T. S.Excellent views over the lake. Walking distance from town (10 mins). Loads if places to eat nearby. Rooms have safe, kettle, coffee, tea, hairdryer. Wifi free limited each day to 2GB. Good breakfast. Had one evening meal here which was nice.
m. q.Definitely a very lovely hotel...can thoroughly recommend it well presented ..great staff. Good meals..
Rooms clean very clean .. i will go back there .. forget the other one ( white frontage) its poor in comparison
M.I stayed 3 days in this hotel in different days and had the opportunity to see 3 different types of rooms. The first one had a small balcony and lake views, very pretty! The second, smalles at the back of the hot tubs room had no view but access to a garden which was convenient. The third one was very small with a view of a side garden, ask what you are getting when book and beware. There is no AC I think because the weather is mild but there were some moments where we needed to open all windows, the door, and crank the ventilator tl be comfortable. The smallest room has windows that can barely open so beware if you go during the summer.
The hotel has coin laundry rooms (besides regular laundry services) very convenient when visiting Queenstown where everything is on the outdoors and access to the lake.
C. S.Nice hotel with mountain and lake views! Within walking distance to downtown area but not in the center. Has a spa and they provide access to the fitness center across the street at their sister property if interested because there's isn't one on site. Has a bar and restaurant also.
G. A.Great Lakeview Rooms and Staff are very helpful. Nice and clean rooms and great atmosphere. A short 10 min walk through the Park to the Centre of town. Queenstown is a great place to visit and Ski Fields are exceptional.
K. C.I was very happy with my stay, room was clean with a wonderful view, the bathroom was a bit small. The food was great and staff were super friendly. I will stay here again.
A. F.We enjoyed our stay here. Good location walking distance to the city center. Friendly and helpful staff at check in and check out. Tidy, comfortable room. Appreciated the complimentary late check out but housekeeping didn't get the memo and came knocking early.
H. A. (.Great place to stay near town walking distance and also you can have breakfast and lunch and tea there if you didn't want to look up town 😉
B. B.Extremely comfortable hotel, lovely room, very clean, cracking shower, friendly, helpful staff. The hotel is situated on the hill going down hill into town is fine but is a bit of a climb for anyone with a disability to return. On the upside, just a few quid to take you back to the hotel.
Queens town is extremely busy and the eateries and restaurants often have a queue for tables in the evening.
T.On some of the reviews I read they suggested that the rooms were a little run down but that was not my experience at all. The location of this hotel could not be better. There were some people I guess watching a sports match. Housekeeping kept everything immaculately clean throughout the stay.
S. R.Beautiful place very convenient to the main center/ shops of Queens town. Everything was just 5 to 10 min walking distance. Hotel had clean room, contained mini fridge, security box, hair dryer and electric water kettle. They don't have microwave in the hotel room. Hence gave one star less otherwise it was a good stay and paid for the parking a one time fee$20 for 3 night stay there in June. Which was very convenient as the street parking was hard to find.
K. Y.Location was great and the view was wonderful. The bathroom needed a good deep clean as there was mold on the ceiling and stickers stuck to the shower wall. The breakfast was subpar and we're a little upset we prepaid for it. It's an ok hotel otherwise.
L. P.View - Go for the lake view room.. the best view you can get of the lake, mountains and a nice walk out garden porch. Food & drinks - limited but just enough options of both veg n non veg options. Great pizza n fries. Good breakfast spread too. Room - size could be larger. Has a heater, Tv n a comfy bed. Bathroom is small with a tub for bathing. Staff - since the lake view room are at the bottom would help if the staff cud help wid carrying the luggage down as there is no lift to go from 3rd to 2nd floor n if u r carrying heavy luggage it becomes a task n an unpleasant experience.
S.Awesome experience. Very helpful staff. Good food quality. Well maintained rooms.
C.Well overpriced. The worst walking back here from the clubs. Great customer service and beautiful views. No aircon or smart TV to connect to Netflix and the rooms are not the best quality BUT the breakfast buffets really cure hangovers from partying the night before. Overall, not the best but not bad.
S. Y.Rooms were relatively comfortable but gets really stuffy and hot in the summer. The hotel has a really good cafe and restaurant. Lack of wifi is utterly disappointing and makes the hotel's service standards archaic considering many other cheaper alternatives around the area offer free wifi.
K. S.A nice comfortable hotel near all the action of the city. A great walking trail nearby that follows the lakefront. Can walk to the downtown area in 10 minutes. Clean and a helpful staff. Will stay again if in the area.
j. p.View from the rooms are amazing. Only a 5 minute walk away from town centre and plenty of on street parking available around the hotel as well. Just gets a bit cold during winter time and the small heater they have in the room isn't enough.
m.Hotel well situated, at 5 mn walk from the main streets, and the wharf. Confortable room. Problem with breakfasts, continental 20$, very limites choices, with no juces etc, is far too expensive compared to the full one 28$ with plainy of choices .. like if one want to " push" the custumer to the full one. Not fair. Just review and upgrade the continental breakfast " politic" for the last STAR ...
M. M.BEAUTIFUL view right outside your patio door! Also, the included buffet breakfast has lots of great options. Only complaint is that the room was really cold by the window, even with the heater on.
S. L.Lovely views but no aircon and very dated decor. Nothing overly bad about the hotel but for the money you are only paying for the location not a luxury hotel. Make sure you get a lake view room or again very expensive.
H. L.The radiator in the room was broken, called to the reception and was given a small portable heater to be used for the night. We requested for a change of room and luckily there was a smaller room available for us.
The manager was efficient when doing his job but could be more friendly during the check in process. His poker face made us feel as if we weren't welcomed at the hotel.
a. y.everything was great except no view from our room.we were first time to queenstown so was looking forward to having lake view
C. C.Very friendly service, they even let us check in early when we came in to ask about check in times! Comfortable rooms and surprisingly cheap considering the hotel and being in Queenstown - a very good base for our stay there, only a short walk through the gardens to the center of town.
T.Its a quick walk down-hill into the main town so good location. Forced to go to queenstown in winter on business I was able to survive in a very nice lakefront hotel with magnificent views of the lake and mountains. Breakfast place is quite big but food choices are not ***y.
K. Y.The room is comfortable, and nice room temperature control on a cold early spring. Bed is soft but good to sleep in, and best things, has enough pillows for my habit.
10-15 mins easy walk to Queenstown mall where mass restaurants and stores are.
K. A.The staff helped us a LOT during our stay. We had a mix up with our booked tour and they (special shout out to Francis who was on morning duty at the front desk) assisted us in getting in touch with the local tour provider and in trying to salvage what was going to be a wasted day. Amazing service.
W. C. C.Nice hotel, just 10 minutes walk to city centre. Nice view out to the water from top floor. Seated on a higher ground, so a bit of walk up the slope.
P. G.Lovely hotel . Renovations taking place to the front but did not spoil our visit. Great location only a short walk to town.
V.I could not fault the staff they were all lovely .
T.We actually had an apartment booked at elementary escapes but when we arrived at the apartments they had a building site in front of the balcony. Staff is helpful and shares good insights on what to do and where to eat. Rooms neat and tidy with a panel heater in each room.
D. B.Nice place. Clean. Buffet good but not great. Some rooms have great views, others none. This is one view from our room.
S.We stayed at this hotel for two nights. Excellent view from the room. Nice breakfast place. Construction was going on when we visited. I still recommend this hotel for anyone visiting Queenstown.
S.The concierge on 21-22 of December 2022 and Marvin the waiter were so amazing... Love the service, the spectacular view ...
T.Queenstown is the most wonderful place we visited. I went to Queenstown last month and I traveled in a tour group called the island tours and the hotel gave me and my mum a lake view room which was quite nice. The facilities they offer and the room provided was great.
T. F.Splendid rooms with lake views that beg exaggeration. Walk or use complimentary shuttle to activities for the adventurous or laid back. Explore an accessible downtown with a diverse and copious array of cuisine.
p. h.Awesome Hotel & Resort with a great restaurant on the 6th floor with beautiful local food, great staff and excellent spa for booking, insane views, beautiful grounds and an easy walk to town
Excellent clean and spacious rooms, staying for four nights and loving it ...
Highly Recommended ...
C. T.Comfortable, lovely, cosy and well maintained room. Didn't like it that we have to pay $10 per night to park our car in their carparks.
J.Clean, warm, comfortable. Extra cost for parking.
A. B.It located near to CBD..around 10 min walk. Avoid rooms with connecting doors..ask beforehand..rest probably was ok as most of the time was spent outside the hotel than inside..but room was spacious and Good bathroom space..rest was as expected..
A. C.Many thanks to house keeping and reception staff who organised to forward belongings that I had left behind. Great mountain views, attentive staff, clean and warm room.
S. C.Lovely hotel. Nice big room with superking bed. Just a short walk from the busy town centre so a great location.
J. E.Ideal location for everything. Nice and quiet, rooms lovely. Friendly staff and good selection for breakfast.
M. H.Confusing room numbering and signage - not explained by reception on arrival. Breakfast - hot items were anything but! Rooms and corridors soulless. Servicing of rooms late in the day meaning you were unable to have an afternoon nap. After an early start we needed a short Grandparents nap !!
C. B.Nice hotel, great rooms and included a nice balcony with lovely views, service was not however brilliant at the hotel. Nice pool play area for kids
V. K.One of the best hotels in Queenstown.
The view you get from the room is so enthralling. It gives you the panaromic view of the lake and mountains. Recommended !!!
R. R.Excellent service. Clean well kept rooms. Good food not a great selection. Resturant ran out of seating for hotel guests
J. S.Hotel food was excellent & good value,
Rooms clean and has everything you need except AIR CONDITIONING 😢
Too hot to stay in rooms & could not leave window open due to NO SCREENS
But extremely lovely staff and very helpful
Not far to city or amazing gardens
T.The location is really good. OK clean but realised cleaning was a bit lousy when they make up the room the following day. There is a spa pool which was pretty good.
S. n. S. S.Overpriced for very basic room. Good location but nothing special. Room service was reasonable. They do partial service (clean towels and bed made) each day.
I.Clean, friendly helpful staff, great view of lake from our room
A.Great location and comfortable rooms. Friendly staff.
A. T.Got the job done. Was a good hotel, but it is a bit of a maze, and the sink didn't drain. Minor things. But as far as beds and sleeping accomodations it was more than adequet and stayed there in a pinch
S. E.This hotel was the highlight of our stay in Queenstown and South island! Lake view rooms are beyond beautiful, great staff, nice amenities, gorgeous restaurant, awesome location, really nothing to complain!
P. I.Exceptional service, very clean and very positive experience.
J. M.Nice and clean rooms. Front desk staff helped out tremendously. ALL staff was pleasant and accommodating! Highly recommended!
M. G.Nice place with friendly hotel staff. Free breakfast is great. The place is just around 6 minutes walk to the town center.
G. M.Lovely staff, the location is good and the price is reasonable. Their bar and restaurant are good and their spa pool facilities are great. Would happily stay there again
R. M.Very comfortable rooms but in many small buildings at different levels and blocks close to nature. By side of beautiful lake.
n. d.Looks upscale when u enter the hotel but rooms can b better Maintained !! Food for vegetarians is aweful !!would suggest not to risk ur palates if u vegetarian !!staff very curteous and friendly !!
M. R.Top of V steep hill from waterfront/town centre, if you have mobility issues don't stay here. Bar/food prices reasonable for location, cost comfortable accom
J.Large quite plain rooms, very comfortable beds and great shower
f.Close to the center of the city, the hotel has clean and tidy rooms, offers a good selection of food for breakfast. Recommended for your vacation stay
M. L.Nice clean place but a bit loud so you can hear people in the corridor and in nearby rooms. Reception staff are very friendly and helpful
G.Some of the hotel is a little dated, rooms were clean etc. Awesome position and relatively well priced
J. S.Stayed here on 2015 for a short vacation to Queenstown. Location is fantastic, rooms are great but paid wifi is a bit of a stretch considering it was 2015. Come on!
D. H.A labyrinth of a hotel with rooms arranged by block and level. Evening buffet good with a wide choice. Laundry $4 and dryer $4. Set in grounds over looking Lake Wakatipu.
C. S.Good comfy beds nice rooms and good service
E.Great location, awesome lake views from the room, excellent facilities. Worth the money we spent.
장.I had a happy time at this hotel.
It was easy to get to downtown and very clean hotel.
The steff was very kind and grace.
I'd like to visit this hotel again.
M. F.Fantastic location, well appointed rooms and good service. Annoying that you still have to pay for wifi, unreal in this day and age, almost a crime really
R. K.Fantastic location within easy walking distance to the city centre. Friendly staff, nice bar and the breakfast that was included is amazing.
s. s.It is a good place to stay.near cbd. But they don't have dedicated parking. Either pay for their underground parking or have to park around on the street.
L.Possibly the very definition of an average hotel...
For: location 10min walk to town, 10min cab from airport, large spacious room, TV of good quality, shower hot and well powered,
Against: tired rooms and decor, WiFi not free (it's 2017 guys, see if you can catch up with local hostels), 1 chair with dining table (not 2?!), Windows tatty, Walls tatty,
Average: cleanliness, external appearance, cost.
T.Very nice but a bit of a rabbit warren trying to find your room even with the map. Room Service was very worth it and the price was right.
A. D.Clean and well presented. Staff are very helpful and the hotel itself is in a great location.
T. N.Great location, walking distance to town. Amazing view though floors navigation a bit confusing. Extra costs for parking.
J.Nice view of the mountains and lake wakatipu. Free spa pools for guests and the room is clean.
J. D.Very nice, clean. Good breakfast
B.Very nice hotel, with amazing lake views. A bit away from Queenstown's main buzz, making it a rather quiet place
F.Really awesome place to stay. Excellent service, slightly far away from town-center, so it's quiet & calm
J.Good hotel nice and clean, not the best if you wanna party stay somewhere closer to town
K.Stunning view from the junior suite. Trade off is the walk up hill but it's worth it.
H.Nice big rooms, great views, pleasant staff and easy to navigate.
J.Ordinary accommodation, exterior is under renovating. Low-level building. Great location.
R. A.I stayed there about 2 weeks ago, just for a night. The room was very comfortable & the hotel is close to town.
s. s.Great service, building a little old, reasonably priced, popular hotel in the area, close to town, 10min walk or $10 taxi.
M. S.No air conditioning due to which it becomes very uncomfortable during the hot summer days (was there during the last week of Dec)
R.Apartment is good, we got lake facing beautiful room, microwave was a good use as we spent 3 days here
M. J.Nice big room
Sad it had no aircon
Only fan
In the room, even with fan on, it was not cool
R.Great bed and friendly staff but the food was poor
J.Rooms a bit tired but great view from the room. Bed was comfortable.
G. C.Nice and close to town and comfy bed, a bit worn and no aircon
P.You'll need a great sense of direction to navigate the many corridors to external wings. Quite a complex layout of rooms.
S. J.Lovely staff, beautiful locations, and we were lucky enough to get a room with some sweet views!
W.Clean and tidy. Good sized room although bed was a little small (Queen)
M.Confusing layout but great rooms and service, will be staying here when I am in town for business now!
M.Edge of town, but rooms were very clean. Does get quite alot of traffic, as the tour companies seem to use this hotel.
N. R.A beautiful place to spend your holidays.Location is ideal, The surroundings are exactly as described.
L.Nice place, close to town, bus stop about 100m up the road. Great Wifi.
f. g.Lovely staff helpful, private spa. Breakfast good & room great.
J.Attended a conference here. The conference rooms were spacious and had mountain views. Nice venue.
a. j.Great comfortable hotel
Perfectly situated near city heart
Beautiful lake view
G.Great views. Heater works. Plenty of power points. Good facilities. Bit of a walk to town
J. S.Clean tidy warm food room service was fast food felt like eating a ton of spud with every meal won't eat that way again staff are always great
A. D.Loverly place all round. Good breakfasts loverly rooms n very pleasant staff
K.Clean rooms and comfortable beds oh and great views!!
G.Very nice and friendly staff. Great experience. Beautiful location. Food is ok.
C.Very good location. Nice rooms. Great staff
J.Excellent service, breakfast, room amenities, spa. Highly recommended
A.Great setting, lake views rooms are beautiful with stunning settings!
C.Great hotel, great service. Highly recommended to carpet clean EA room
M.Beautiful view from the lake, very comfortable, good food, excellent value for money
Y. A.Well presented, comfy bed, decent views from the balcony. No complaints.
W. S. v. d.Great hotel. Make sure you have a room with the lake view!!!
G.what a wonderful place.superbly set in the forest.beautiful room comfort plus .lucky to see a new zealand falcon on the grounds
S. P.Beautiful everything was great hospitality, comfortable room and delicious food.
I. L.Rooms are ok but dated， no air conditioning, service was good.
M.The hotel's restaurant, impression, is not that impressive. The town's restaurants offer much better deals.
R.Its a good place.. but its the only hotel with a paid parking. too disappointed with this.
D.Great stay, good breakfast and friendly staff
B. F.Nice clean tidy rooms good value. Friendly staff
M. S.Close to Queenstown town center, easy to walk everywhere Very accommodating at the restaurant and with rooms staff are very friendly.
D. W.Great views, decent location, but the property is a bit of a maze.
T.Views were insane
Hotel was over rated
Will book into Garden Court next time
A.Good hotel but old already need to cosmetic up grade
B. H. K.Decent facilities. Walkable distance from the city with street parking available.
G. R.Only stayed one night but the view was great
M.We have a good time in this place friendly stuff highly rcommended ...
R.Great location, awesome lake view from the room
P.Big hotel but very well run
I.Nice room in convenient location. Rooms desperately need air conditioning.
M.Phenomenal place to take the kids. Portions are really good and food was even better
C.The room is spacious and food is good at the in house restaurant.
B.Bit harsh because it is having building work done but the rooms are lovely
E. R.Good place to stay. Good buffet breakfast.
C.Fantastic lake view! Free spa is great!
h.Perfect location, fantastic view to the lake, best customer service
P. g.Nice position for town centre under revamp but no inconvenience
C.Good breakfast! Clean and comfortable room.
C.Lovely peaceful stop over. Great views and handy walks and shops
W.nice place to live, but too big easy to get lose in the building
E.A beautiful place to stay and a short distance to down town
W.Some minor hiccups with the dining room but excellent staff and rooms.
T. J.High end hotel overlooking city. 10 minute walk downhill to city.
S.Ok but a bit lacking in atmosphere
K. L.Good hotel. Must get lakeviews.
P. M.Quite hotel with great views and easy access to central hub
r.A little bit slow but good taste food and service!
K.View was great, hotel was ok
L.Wonderful, and helpful staff
P.Good had a lake front view would go again
J.Clean but a little tired, NO aircon - WHATz that about?
P.Very nice,. Very good ambiance, neat and hygiene
N.Fab hotel, fire alarm going of at 1am not good!😫
U.Excellent service. Friendly staff.
M.Ho Hum Breakfast needs to lift the Bar.
Its not 1970
N.Great location a room with a view is a must to ask
T.Room gets stuffy during the summer. 5 min walk to city center.
U.Very good location.
Cooperative staff
Good Food
D.Good hotel, last minute booking
R.A nice place and cheaper price. Very cost efficient.
A.Awesome location. Great staff. Highly recommend
L.Great location clean and tidy helpful staff
Y.Next to lake and retreat center type of hotel. 10min walk to downtown.
m.Right on top the lakeside, little old, plenty room
G.Oldies but goodies. I love to stay here..
M.Good business venue, a little impersonal for a vacation spot
L.Hotel on multiple levels, confusing room numbers. Could do with a little TLC.
S.I loved the view from the hotel..
A.Great view .Amazing place
J.Great view across the lake
t.Supersoft bed enable 2 sweet dream
J.Great views! Good food!
A. B.Beautiful views, lovely staff
R.Beautiful views plus good service!
I.Same as usual. Good location with friendly efficient staff.
N.Great location close to town. Could use a facelift.
P.Very poor power socket positioning, close to the floor.
H.Bit tired but comfortable
T.Great place amazing service and really warm
H.nice comfortable hotel
E.Amazing views !! Nice staff. Recomend !
F.great hotel, but a bit expensive
S.Helpful staff and nice view
M.Clean and food was yum.
A.Clean rooms. But a little far from the city centre.
S.only have 20 minutes of free wifi
M.Very clean.view is spectacular
C.Loved our stay!
R.Helpful staff and a good room
S.Awesome views from the bar
S.Clean, tidy, staff pleasant
J.Fine accommodations and big restaurant
H.Last minute booking and very helpful.
M.Nice location for good price.
N.Excellent room, care
T.Wonderful hotel in a wonderful city
S.Warm cosy rooms
S.Distance to centre is really good.
s.Beautiful view hotel
M.Older Resort but clean and central
戴.Cleaning and front door is nice
J.Very nice and cosy place
G.Cool place close to town.
M.All good.
A.Lovely place at Queensland NZ
A.Nice lake view.
W.Nice cosy and good service
C.A magnificent view of the lake
C.Great place to stay
B.Great Place to stay.....
J.take a room with a river view!
D.Good hotel for stay
B.Good place to stay.
p.Kia Ora go on do visit
E.All good bro
M.Great as usual
R.Good 👍
孫.Old but nice
t.fab comfy bed
K.Good well kept
S.Nice View from the room...
T.Absolutely beautiful place to be
g.Nice clean place
s.Clean but shabby
A.Good place to stay
S.Nice place to stay
A.Wonderful experience!
H.Awesome
J.It was very good
C.Just a bit tired...
R.Too pricy for what it is
J.Excellent
D.great
S.Nice hotel
C.Good hotel
T.Good
M.Nice
k.Good
S.Decent hotel
k.Standard.
K.average
S.Excellent~
J.Needs to modernize
T.Beautiful Hotel
Y.Good place.
G.Must to come
r.Beautiful place
c.Nice place
A.Fine place.
P.Awesome place
K.average
呂.(Translated) Nice hotel to stay, very close to the city center. It is also very convenient to get to this hotel from the airport
(Original)
不錯的住宿飯店，距離市中心非常近。從機場到此飯店也非常方便
T.(Translated) This is an older hotel in Queenstown, but it is close to the city center and has a lake view, and the room can be considered large and the price is suitable, but it would be better not to come during the peak season.
(Original)
這是皇后鎮比較老的旅館，但靠近市中心又有湖景，而且房間也可以算寬大價位也合適，但不要在旺季來會比較好。
マ.(Translated) I went to Corona at the end of February 2020 at the last minute.
Queenstown in New Zealand was the best.
The view from the hotel was also nice.
(Original)
2020年2月末コロナでギリギリの時期に行ってきました。
ニュージーランドのクィーンズタウンは最高に良かったです。
ホテルからの景色も素敵でした。
郭.(Translated) A hotel near the lake in Queenstown. During our stay, we just encountered the surrounding construction and did not feel the beauty. There are three areas in the hotel. If you want to see the lake in your room, you may need to live in a more expensive area. The room is like the one we lived in. It doesn't have a lake view at all. It can only be seen from the balcony next to the lobby. It feels a bit meaningless to live here. Maybe I would rather stay in a hotel closer to the city next time. It will be more convenient.
This hotel is not so new compared to the surrounding hotels. The rooms are clean. There are some old elevators in the middle of the hotel which are full of specials. It feels like traveling through time and space. It takes about 20 minutes to walk to the Queenstown urban area.
When strolling around the hotel, I found that the ground in the middle of each district is designed as a small garden, but the decoration is stronger than the practical nature.
The breakfast tasted good, the style is similar to the general restaurant here, but the cooking is more careful.
(Original)
皇后鎮上靠近湖邊的旅館，我們住的期間剛好遇到外圍施工，感覺不到美感，旅館內有分三區，想要在房間看到湖可能需要住到貴一些的區域，其他區的房間像我們住的這間根本看不太到湖景，要到大廳旁的陽台才看的到，覺得有點失去住在這裡的意義，可能下次寧願住在更靠近市區的飯店，購物也會比較方便。
這家旅館比起週邊旅館算比較沒那麼新，房間算是乾淨，旅館中間有一些舊式的電梯還滿特別的，有點像是穿越時空的感覺，走到皇后鎮市區步行大概需要20分鐘。
閒逛飯店時，發現在各區中間的地被設計成一個小小的庭園，不過裝飾比實用性質強。
早餐味道還不錯，樣式跟這裡一般飯店差不多，但是烹調的比較用心。
さ.(Translated) The location is not bad, but it is a bit tough to walk from downtown because it is in the middle of the slope. The rooms do not have air conditioning and only a few windows. There is one electric fan like a toy, but it is hard in summer. The closing speed of the elevator is fast. I was almost caught.
(Original)
ロケーションは悪くないけど、坂の途中にあるので市街地から歩くとちょっとしんどい。部屋にはエアコンが無く、窓も少ししかあかない。おもちゃの様な扇風機一つあるが、夏場は辛い。エレベーターの閉まるスピードが早い。挟まれそうになった。
鍾.(Translated) The rooms are spacious and comfortable. The small gardens and green spaces attached to each floor provide the best place for travelers to relax.
(Original)
房間寬敞舒適，每層樓附設的小型花園綠地，提供旅者身心放鬆最佳場所。
M.(Translated) Hotel somewhat "complicated" in the arrangement of the rooms (the reception is on the 5th floor, the first number of the room indicates the block, the second number the floor, the last two the room). On the other hand, the view from the window is wonderful.
(Original)
Albergo un po' "complicato" nella disposizione delle camere (la reception è al 5° piano, il primo numero della stanza indica il blocco, il secondo numero il piano, gli ultimi due la stanza). In compenso la vista dalla finestra è stupenda.
T.位置很方便，酒店停车要收费。但是门口周边的路边都可以免费停车。酒店在皇后镇来说算比较大了，湖景房超无敌，非常好。前台有一个妹子讲中文。方便，去吃的和玩的都很方便不需要开车。下次还会去住。
T.(Translated) In the middle of a narrow room, the view is not good Going to the restaurant must walk up / down the hills, tired and far away. The hotel also charges parking fees.
(Original)
กลางๆ ห้องแคบวิวไม่ค่อยดี จะไปร้านอาหารต้องเดินขึ้น/ลงเนินเหนื่อยและไกล โรงแรมคิดค่าจอดรถด้วย
L.(Translated) Great hotel. Ten minutes walk to the center. Guarded parking garage behind the house. Spacious and clean rooms. I was there too early, but they still gave me my room. I liked that. The view a dream.
(Original)
Tolles Hotel. Zehn Minuten zu Fuß bis ins Zentrum. Bewachtes Parkhaus hinter dem Haus. Geräumige und saubere Zimmer. Ich war viel zu früh da, man gab mir dennoch mein Zimmer. Das fand ich toll. Der Ausblick ein Traum.
T.酒店位於半山，步行去Queenstown市大約10分鐘，湖景房景色優美，酒店房間比較舊式，但乾淨可接受，酒店有免費熱水SPA預訂，每節45分鐘
鍾.(Translated) The rooms are spacious and comfortable. The small gardens and green spaces attached to each floor provide the best place for travelers to relax. …
L.(Translated) Spacious rooms with a spectacular view. Near the center, you can go walking.
As a negative I would say that the bathroom is somewhat uncomfortable although it has the basics.
At the start they urge you from 8 o'clock in the morning. Check out at 10.30am and they entered o'clock in the room pressing.
(Original)
Habitaciones amplias con una vista espectacular. Cerca del centro, se puede ir caminando.
Como negativo diria que el baño es algo incómodo aunque tiene lo básico.
En la salida te apremian desde las 8h de la mañana. Check out a las 10.30h y entraron o'clock en la habitacion apremiando.
洋.(Translated) 2018/12/07 ・ 12/08 Stayed for 3210 rooms was kind ... Wi-Fi was available, but my tablet could not be connected. Could have enjoyed. The apple for "hospitality" (?) Was also happy.
(Original)
2018/12/07・12/08 ３２１０室泊 親切だった・・、Wi-Fiが使用できたが、私のタブレットは接続できなかった、で、フロントにお願いしたところ、快く応じてくれ、WWWを楽しむことができた。"おもてなし"用(?)のリンゴも嬉しかった。
T.位置在半山，走路到鎮中心就分鐘，周圍安靜前台服務也不錯，還是比較推薦的停車的話周邊的馬路邊都可以免費，或者酒店的2晚20紐幣
藤.(Translated) The bathroom is not clean as it is old. It feels thin and dirty, such as a bath tub and non-slip mat. There are few raw vegetables of the buffet. When refilling the winner and bacon, it's going to be removed from the big ball and not in front of the customer. Like a prisoner's lunch.
However, I felt that I had been away from the Chinese group for three days
(Original)
古いのは仕方ないとして、バスルームが清潔感がない。バスタブの詮や滑り止めマット等薄汚れた感じ。ブッフェの生野菜が少ない。ウィンナーとベーコンを補充する際に大きな寸胴型のボールからドドドって移していて、客の前であれはないだろう。まるで囚人の給食。
ただ、三日間、中国人グループと離れた席だったので配慮を感じた
岡.(Translated) Center of the city is on the other side of the steep hill. I'm going to go down, so I'm still good, but on the way back I'm going up (Climb?) And so tight.
I think other than that it is a good hotel. (Many hotels are around here)
(Original)
街の中心街は急な坂の向こうにある。行きは下りなのでまだマシだが、帰りは上り（登り？）になるのでキツイ。
それ以外はいいホテルだと思います。（多くのホテルがここの近辺にある）
T.こちらのホテルに３泊しましたが、毎日朝食が楽しみでした。アットホームな感じで居心地は良かったです。周辺環境は素晴らしい。
T.位置及环境一流，很干净卫生，服务生热情有礼，房间面积很大，非常干净整洁,值得推荐的酒店！！！！！！！大家可以放心选这家酒店！！！
ゆ.(Translated) It is hard to understand from the front wing to the room, but you can walk to the supermarket and the location is not bad. There is a fan because there is no air conditioning.
(Original)
フロント棟から部屋までがわかりずらいですが、スーパーにも歩けるし立地は悪くない。エアコンないので扇風機がおいてある。
H.(Translated) Very nice hotel, a few hundred meters from the town center, convenient transportation, hotel facilities, especially the bed is very comfortable.
(Original)
非常不错的酒店，离镇中心几百米，交通方便，酒店设施完善，尤其是床非常舒服。
K.(Translated) Facilities are old things, but access to city is good place. It is necessary to change elevator in some rooms and to use stairs in hotel of slightly complicated form.
(Original)
設備は古いものの街までのアクセスは良いところ。ちょっと入り組んだ形のホテルで部屋によってはエレベーターを乗り換えて行ったり、階段を使ったりする必要あり。
木.(Translated) There is a row of cherry trees near the hotel. In September of New Zealand, cherry blossoms were in full bloom on South Island. Hotel meals, delicious (^^) d September 2017
(Original)
ホテルの近くに桜並木があります。ニュージーランドの9月、南島では桜が満開でした。ホテルの食事、美味(^^)d 2017年9月
カ.(Translated) People going downhill go to the center of the city
Hotel was good with good breakfast
(Original)
街の中心に行くには坂を下るので、足腰弱い人はしんどい
ホテルは朝食が美味しくて良かった
1.(Translated) Sprinkle the ground floor of the shop room, you can go directly to the garden, connect the street, like your own private garden, so fun!
(Original)
洒店房間地面一層，可直接走到花園，連接外街，好像自己的私人花園，好有趣！
T.また行くことがあったら、ぜひ利用したいと思いました。従業員が親切に対応してくれました。周辺環境が素晴らしい。
G.(Translated) Good hotel comfortable and well located in the city center and close to the lake. Excellent bedding
(Original)
Bon hôtel confortable et bien situé en centre ville et proche du Lac. Excellente literie
D.(Translated) Close to the city center. Breakfast is plentiful, rooms are clean. WiFi is of high quality.
(Original)
Közel a város központ. Reggeli bőséges, szobák tiszták. WiFi kiváló minőségű.
D.(Translated) Very comfortable room, hotel although it is not in the Costanera, it is very close to the center.
(Original)
Habitación muy cómoda, hotel si bien no queda en la Costanera, es muy cercano al centro.
F.(Translated) Great hotel .... spacious and very comfortable rooms, excellent breakfast service.
(Original)
Gran hotel. ....habitaciones amplias y muy confortables, excelente servicio de desayuno.
陳.(Translated) The room is comfortable, but the outlet is not very friendly and not easy to charge.
(Original)
房間舒適，但插座位置不太友善，不易充電
m.(Translated) I stayed for two years two years ago.
The lake looks retro and the terrace is the best.
(Original)
2年前に２泊しました。
レトロな感じとテラスから見える湖が最高でした。
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