Reviews of Crowne Plaza Queenstown by IHG. (Hotel) in Queenstown (Otago).

Crowne Plaza Queenstown by IHG

1388 Reviews

72 Comments

Hotel

Hotel

Conference center

Wedding venue

93 Beach Street, Queenstown 9300, New Zealand

Description

Information of Crowne Plaza Queenstown by IHG, Hotel in Queenstown (Otago)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Reviews of Crowne Plaza Queenstown by IHG

W. P.

If you want to be in the heart of queenstown, this is the place to stay. Very convenient and beautiful views. Staff were friendly and helpful. The rooms were a good size and clean. We fit four adults into a 2-bed (queen size) room for 3 nights comfortably. Bathroom was clean as well and shower pressure was good. Also, the complimentary breakfast was so lovely and went beyond expectations. 10/10 would recommend and stay again.

K.

Absolutely wonderful Staff & Service! including Housekeeping! Breakfast buffet a must! Very clean rooms Location - central to everything We will stay here again definitely. Car valet service excellent! we would like to acknowledge Gabriella Francisco Zoe Courtney Jeremy (Threesixty restaurant), sorry if we missed anyone. Appreciated your genuine interest in us as Guests and especially Gabriella your thoughtfulness toward my mum with her walking stick.

T.

Our room was available early on midday arrival. Reception staff were always available and friendly. Requests were handled immediately. …

S.

Regular visitors to Queenstown for business and have wanted to stay here but budget requirements have not allowed this. Came down for our 10th wedding anniversary and found a great deal this time. Stayed in the lake view room for 2 nights before the Routeburn track then 2 nights in the suite after our hike, valet and breakfast included in our deal. Service was outstanding, lake view room was huge and comfortable and the suite was next level. Walk across the road to village and wharf, would highly recommend this establishment.

s.

Well located right on the edge of city centre. 2 bed, lake view room. The water temperature varied extreme cold to hot. Very friendly staff- they were very attentive to my father leaving his medication in their fridges..

K. D.

We had a lovely stay at the Crowne Plaza QT for our 18th wedding anniversary. Our room was ready when we arrived (early), and we had a tremendous view out over the lake. The bed was super comfy, and the room was clean and had everything you need. Staff were lovely when we interacted with them, helpful and friendly. We didn't use the inhouse dining this trip, as the location is so fab, walking distance to everywhere you need to go in the centre. Would def stay again - the balcony was the best for hanging out, watching all the exciting stuff on the lake. And being located opposite the Steamer Wharf means it was a minute to the best bar ever, Little Blackwood!

Y.

A fantastic receptionist, Pauline, sorted any queries we had. Housekeeping had a couple of hiccups. Valet parking was great, our car was always ready when we asked. Great location. Great room. Super people. Thank you.

l.

Excellent hotel. The bed is huge and very comfortable, clean new room, very convenient location at centre of town. Breakfast has plenty of choices, overlooking the beautiful lake! Highly recommended

J.

The location of the hotel is extremely convenient to the Queenstown township. I was happy to see suitable COVID protocols at the entrance and my interactions with front desk staff were professional, friendly, and helpful. …

K.

We stayed at the Queenstown Crown plaza and oh my!!! From the amazing lake front room views to the incredible daily breakfasts our stay was perfect! Staff were very attentive. The valet parking was a must and so …

R.

Excellent service. Room was very clean and the bed and pillow's were lovely to sleep on. Service at the Restaurant was spot on. Because of covid they didn't have every thing on the menu which is understandable but what food they did have was excellent.All the staff in the hotel and Restaurant were very friendly and helpful. We couldn't of ask for more. Thank you Crowne Plaza Queenstown. We will be back.

P.

A good hotel without the niceties. The location is superb if you want to be in central Queenstown. Bed was comfortable and the front office staff friendly and efficient.

S.

Great location with brilliant lake view (in the right room). 1 minute walk to the pier bars but cross the road and your away from the noise and action again. Really good overall value for a nice hotel.

K.

Excellent service and cleanliness. We didn't have enough towels in the bathroom and room service quickly sorted out that issue, delivering more towels to the room. Great views and great atmosphere. We loved it as our last night for our family holiday.

A.

This was our 2nd stay. Fantastic location!! Good food and service! Great suite - spacious, very clean, fast WiFi, top-notch guest & bathroom amenities, Fantastic Location! Awesome staff!

N.

Really glad we stayed as the views were beautiful from our room. Had room service which was adequate. Close proximity to town centre. Valet service was tinopai value for money . Saved time for us trying to find park.

L.

This was a lovely holiday spot to relax and enjoy. The view was beautiful (we were on the 4th floor with a view over the water). Exceptional Customer Service and a clean room with a comfortable bed. The location was perfect, right in town and easy walking distance to the great cafes and restaurants.

F. B.

Front the check in to check out the hotel was excellent. Staff were friendly and helpful through out from reception, room service to dining room. Great view over the lake and to the surrounding mountain ranges. Very comfortable bed and pillows.

W.

Check in was fast and friendly , a credit to frontline staff. Room was clean and very comfortable and lakeside view breathtaking. Location is the key and all the benefits of closeness to activities and …

T.

We will definitely return 😊 The staff were friendly our room was clean, The location was fantastic and the valet parking was just a welcome bonus (Additional cost). Big thumbs up Crowne Plaza 👍👍

C.

Great location, walking distance to shops bars and restaurants. Friendly staff, awesome breakfast and great car parking service included Lovely spacious room with a balcony and a great view over the lake. Would Definetly stay here again

Y.

Loved the hotel Our room was great and clean We loved the view from our balcony specially at night with all the lights and watching the cruise boats going out Loved the buffet breakfast friendly staff close to all the shops was a plus Reception service awesome friendly and helpful would definitely stay there again

O.

We really enjoyed our stay, the room was lovely and the location was awesome. being so close to the center of town meant that going out for dinner and drinks was easy. …

d.

Staff were great very friendly. Outdoor area was pretty dirty. Luckily had been raining so didn't want to sit there. Hadn't been swept or washed in quite some time...not a good look

R.

Our time at Crowne Plaza was amazing. All the staff were friendly and helpful We loved that to get our car you just rang and ask for your car to be delivered at the front. Never had that before.in any other hotel.

b.

We love the location of this Hotel and the staff are great. Restaurant and bar very relaxed and enjoyable. Unfortunately Level 4 lockdown cam in during our stay but the hotel did really well supporting us until we could get home.

M.

Location is fantastic. Staff friendly and helpful. Breakfast was delicious and very good value. Thoroughly enjoyed our stay.

H.

We had a great time dring our stay at the Crown Plaza. It is conveniently located in the heart of Queenstown. Most of all, we are impressed with how friendly the staff are!!!

B.

If you want somewhere that you do not have to jump in the car every time you go out then this hotel is perfectly placed with a 5 min walk to anywhere in Queenstown itself. Fantastic views over the lake and mountains in the background. …

N.

Very helpful and friendly staff. Excellent location so close to town and valet parking which is good as there is absolutely no where to park in Queenstown. …

K.

One of best 4 star lake front hotels in Queenstown, New Zealand. And a nice view of Lake Wakatipu from rooms. Great service from Housekeeping and Food and beverage team.

M.

Great service from the staff on checkin and throughout stay. Location was ideal , valet service was handy for the car as not much carpark if around the area! Very clean in all areas of the hotels and especially the rooms . Comfortable beds and facilities easily accessible. Would stay here again and recommend to everyone.

G.

The hotel is located on Lake Wakatipu with great view of the lake and mountains - if you have a respective room ;-) - Staff is always friendly and tries to support wherever they can. Greatest …

B.

Good Location, Comfortable Room, Free valet Parking a bonus If the desk was moved into the corner it would be easier to get past when someone was sitting at it, The restaurant evening menu was only a bar snack type. Fortunately there are good restaurants near-by

A.

We enjoyed our stay from the beginning with a friendly and helpful receptionist at the check in counter. The room was tidy and hygienically cleaned. We loved the location.

K.

We enjoyed our stay until checkout when our in-laws were charged $500 Les than us for a room they booked later …

r.

Great breakfasts here and you can't beat the views at the front rooms. But the rooms are a bit tired and the corridors and lifts have seen better days. Staff are good though.

B.

Arrived by taxi at about 10 pm and no one helped with any luggage, could be NZ tradition as we didn't get any help with any other equivalent hotels either. …

J.

Great lake and mountain views from our room 619. Nice size balcony with table and chairs. Good size fridge in our room. Very close to many restaurants, bars, shops and The Pier. Queenstown was very picturesque and there was lots to do even …

C.

Could not have chosen a better place to stay. Excellent location right in the middle of Queenstown and all the shops and restaurants. Staff are so friendly and bend over backwards to help. I enquired about getting …

S.

My partner and I stayed 4 nights at the Crown Plaza Queenstown and thourghly enjoyed our stay. We stayed in a lake view room with amazing views over Lake Wakatipu. We had buffet breakfast included each morning which was delicious. One …

L.

Check-in was very easy and staff very attentive. Our room was fantastic and met all of our requests ie we wanted a room on the upper floor, close to the lift, lake and mountain views and more. The breakfasts were the best! My daughter has …

W.

Stayed for three nights and had breakfast buffet each morning, it was excellent and had everything that was needed, loved the home made baked beans and that the tofu curry, the egg station was rally nice with perfectly done poached eggs. …

T.

We had a very enjoyable stay at the CP in Queenstown and the staff were very accommodating when we asked for a room with a view of the lake and made us feel very welcome and were pleasant to speak to

T.

We stayed at the Crowne Plaza as it was right across from the lake and with easy access to all the night life. Lovely views, with a balcony. The bathroom was small and very tired but overall the experience was good. The staff were all friendly and helpful and the breakfast was excellent!

n.

room perfect. nice walk in shower part view was good hotel clean …

G.

Great hotel, very helpful staff, perfect location, comfortable and quiet rooms, and excellent breakfast. Also good parking included.

K.

We had a great stay and, while the bathroom was a little tired, the overall experience was excellent. We would stay again but would assume that when the prices go back to normal (pricing for international visitors) we wouldn't be able to …

D.

This is a great location with easy walking to the lakefront and city, and the front rooms have amazing views. The reception staff were very friendly and the breakfast buffet is great. …

M.

Hotel is located in a fantastic position and we had a lake view room with a balcony and even though it was cold, great to be able to go outside and see the views. The room itself we found to be quite average, needs an upgrade. The beds were …

K.

Excellent location and Staff could not be more helpful. Breakfast was perfect. Adhered to Covid 19 health and safety rules. Would definitely stay again.

T.

Awesome location. Great views, very quiet and clean will definitely stay here again

M.

We stayed in a courtyard room which had 2 double beds and a small balcony looking out to the Main Street. The room was comfortable and had a coffee machine. Buffet breakfast was delicious and had plenty of options. Hotel was clean and staff …

A.

Location is by far the best! Walking distance to everything. Communication and hospitality by all staff before our stay and right up until we checked out was excellent. Our room was ready early and we were allowed to check in without paying …

C.

BEST & BEAUTIFUL Hotel to stay in while visiting Queenstown in Dec 2015 Summertime. Staff offered splendid services with high spirited hospitality, efficiency & cordial courtesy. Facilities are complete. Restaurant had excellent foods - feasting both visuals & appetites. Premise & room are clean, cozy & comfy. Location is strategic & convenient to most places of interest. Looking out from the window has awesome unblocked full scenic views of The Lake, this is MAGIC. Highly recommend to anyone & everyone. The only setback is the limited & narrow car park. Thanks to every staff & mgmt for making a holiday memorable & nostalgic.

J.

The friendly helpful staff made us feel most welcome. Parking our hire car was a breeze with the staff taking care of that from the front door when we requested. Crowne Plaza is so convenient and handy it is possible to walk to most …

J.

We attended a weekend conference during May. The hotel location was perfect. A vehicle wasn’t needed as the bus was at the …

L.

The location of this accommodation and the view is really outstanding. Top restaurants and the wharf are just over the road and our balcony looked over the Wharf, clear view of the Remarkables and the lake. …

S.

Helpful, friendly and caring staff Rapid hassle-free check-in Central location …

E.

We were most impressed with the friendliness of all staff. Our room was very comfortable and had everything in it that we required.

H.

Have stayed Crowne Plaza previously and recommend The central location makes this an ideal base in Queenstown valet parking is a plus …

N.

The staff were wonderful. Especially in the dining room. The location was very convenient, everything within walking distance.

M.

Really enjoyed my stay in Queenstown. Staff were able to check me early which was incredibly helpful. No need for a car, so much was within an easy walking distance of the hotel. I booked a lake view which I recommend. Friendly staff and everything I needed for my stay available in my room.

B.

The location is superb and can not be beaten in Queenstown. Be sure to book a ‘Lake view’ room. The service is fast, efficient and friendly. The hotel has signs advising an upcoming ‘facelift’, which will certainly help, but don’t let that …

T.

Perfectly clean and comfy rooms. We enjoyed having a little bit of well deserved luxury at the end of a weeks tramping. Crowne Queenstown has a large drying room which we were able to use for our wet smelly boots and tramping backpacks. The …

C.

We so enjoyed our stay at the Crowne Plaza, Queenstown. The staff were so friendly and helpful and nothing was too much trouble. The room was lovely with a balcony and a great view of the lake. Fabulous breakfast too. Highly recommend this hotel.

A.

Locaton and family friendly. I would recommend this place above all as they have EVERYTHING! Swim... walk out the front door and you have a whole lake to swim in. Best view from the restaurant. Awesome staff and lovely ladies that serviced …

s.

Just got back from Queenstown where we stayed at the Crowne Plaza for 4 nights. The hotel was very conveniently located in the town centre and we were able to get a bus directly from the airport that stopped right outside the hotel. The …

B.

We loved our big and spacious rooms. The beds were very comfortable. The staff were ver helpful and friendly. Loved how close everything we wanted to do was to the hotel. Took us less than 5 minutes walking that we did not need the car we had rented. Definitely will be back.

J.

Staff were fantastic, views and location great. Great stay. Very clean and serviced room while we were out.

C.

We had a fantastic stay at the Crown Plaza Queenstown, from the moment we arrived we felt the warmth of Gabriela at the reception. The room was very clean and the view was fantastic. Francisco was always very attentive in helping us with the car valet. The breakfast was delicious and the location was unbeatable. Can't wait to be back.

B.

A well- run hotel in a very good location handy to the town centre with excellent views. However some issues arose- the room temperature was too low for the conditions and could not be adjusted in the room . …

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