Reviews of Vendella Group. (Hotel) in Timaru (Canterbury).
Vendella Group
125 Meadows Road, Washdyke, Timaru 7910, New Zealand
Description
Information of Vendella Group, Hotel in Timaru (Canterbury)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Vendella Group
Sunday
Closed
Monday
7am–5pm
Tuesday
7am–5pm
Wednesday
7am–5pm
Thursday
7am–5pm
Friday
7am–5pm
Saturday
Closed
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Reviews of Vendella Group
S.
I was very fortunate to meet Jim from Vendella 7 years ago who has been an absolute pleasure to have as my “go to man” for all my hospitality linen, beds, cutlery, kitchenware, furniture and more for all motels and all accommodation.
Vendella are a real team who work for us the customer.. The advice and knowledge the team have is second to none and I personally consider Vendella the reason why I personally have had so many positive comments and reviews about my rooms. Vendella have furnished all and the quality of each purchase is extremely high.
I have complete confidence and trust in Vendella and hospitality are so fortunate to have this top business to call upon. All staff are so friendly and helpful.
If you haven’t had an opportunity to work with Vendella, now is the time to make contact. You will not be disappointed whatsoever. Thank you Vendella for your continued support and advice to help make the correct decisions when furnishing and upgrading. You are the best. And……with each order comes chocolate!
S.
We used Vendella for years and years. They offer an amazing service. Jim is fantastic, not only friendly and professional but helps out where ever he can. He is great to chat to and run through ideas. The product range is great and the quality of the goods is also great. All our crew love openning up the boxes and getting a little chocolate treat. Thank you Vendella for caring for our business. We really enjoy the relationship and your professionalism.
S.
Vendella Group are a family run business that actually cares! Not only do they provide great products, efficient service and timely deliveries, they go above and beyond for even the smallest customer. They take the time to reach out just to see how your day is going, and want to help if they can. They share your good news stories with their guests and love to get excited with you. I cannot recommend them more, and enjoy working with them all.
W.
We have known Vendella for a few years now. The staff are friendly and supportive, especially Glenn Perry is always helpful.
Delivery is always on time. Chocolate bars are delightful.
Price is reasonable.
Thanks for the team.
C.
Not only the very best and most superior products, but the service is exemplary. Every time, without fail. Would never have any hesitation in recommending Vendella. We have used them, and continue to use them for our 25 unit motel, Air bnb's, and other projects including for ourselves personally. Pity I can only give them 5 stars!
B.
Braemar Lodge & Spa orders supplies like robes, pillows etc. from Vendella Group.
Jim and his team are awesome! Quick and efficient service every single time.
Good people and great products.
Keep up the good work team.
K.
My best and most favourite Supplier in 13 years of being in Hospo. Fantastic range of products at fair prices. Exceptional Customer Services. Consistent always! They have empathy and care (only Supplier to make contact during lockdowns to see how we were managing then sent chocolates). Innovative and fresh thinking. There isn't enough text to write all that I would like to but Vendella are an 11/10 in every respect!
C.
We know the style and quality that vendella supply and nothing compares! We have been a customer over the past 7 years and the service is prompt, friendly and they check you are happy. Thanks for great value and service with a 😊
L.
They have been supplying our lodge for a couple of years and never disappoint. Quick response, good quality and range of products, and they are always willing to bring solutions and to help out in whatever is needed. Excellent customer service. Highly recommended.
J.
My experience with Vendella has been nothing short of professional. I have 2 motels and top of my list for suppliers is Vendella. The delivery (even in the hard times) was always on time if not ahead. Considering Vendella are at the bottom of the South Island our requests were met with ease. Jim is my go to, a text or an email from me and my order is complete (with goodies too!) His dispatch team match everything that I have mentioned, a great team a great company and great products. Thankyou so much Vendella-Judith (Rotorua)
E.
Very happy costumer,
we have ordered heaps in the last 10 months as we just took over a holiday park. they supply us with fast delivery and awesome costumer service. to give you 1 example we had ordered 20+ single mattresses. when they arrived we opened 6 of them but after a week we found that they where to heavy for our bunk beds to make. (Jim from Vendella had already advised us that his might be the case and did advice us to buy different mattresses how ever we did not listen) so we asked jim if we could return the others and buy the ones he had advised us. and this was not a problem and everything was for free and they gave us a credit as there was a difference in price. We are really happy and will defiantly order again soon. ps. they also put Whitakers chocolate with your delivery :)
Erwin
Omarama TOP10
T.
Every time I phone Vendella, the staff are always fantastic and so helpful and its not just that I get chocolate with every order !
Fast and efficient and always happy.
Thanks guys, no doubt you will hear from me soon.
b.
Hospitality and hotel supplies look no further than Vendella group. i would have given 10 stars if i could :) always prompt swift and quick deliveries.
we just opened up Marsden Viaduct hotel part of Marsden Group who operates all the Ramada's in NZ, Jim Boakes the account manager was amazing, informative and provided us with all solutions persistently without any hesitation any moment. we are very thankful that we have met Jim from Vendella as he made our job way easier from quick responses and he kept following up on deliveries and kept us well informed throughout the process until it got delivered at our doorstep. Finally a very big thank you Jim and Team at Vendella such an amazing work you guys do and we really appreciate it to the fullest.
Regards
Keerthy Sugumar
S.
Vendella are fantastic & our customer rep Jim is always very helpful and efficient. We appreciate our ongoing relationship & all of their assistance over the years.
Cheers
Karen
J.
As a hospitality professional it's important to take time to meet the team that makes your job easier so popped in to Vendella today to do just that!
Great people.Great company
R.
Vendella promptly handle our orders and deliver swiftly. A great company to work with, along with great pricing
G.
We have received excellent customer service and the products are of a high quality. Friendly team who go above and beyond to meet our needs.
T.
Love the new Maker mattresses - and as always the excellent communication and prompt delivery!
Thanks again
The Pear Orchard Lodge team
R.
Pleasant to work with Jim and the team at Vendella. Always my go to supplier in NZ for soft bedding!
H.
Vendella provide amazing service with exceptional response times. Always a pleasure doing business with the team.
A.
Always an absolute pleasure dealing with Vendella, they help make running a holiday park a whole lot easier with their exceptional service. Thank you :)
A.
We love Vendella for all our linen purchases in our holiday parks.
Top Products.
Top Team.
Top Customer Service.
S.
Always a pleasure when dealing with Mike,
Very efficient, very caring approach, top quality and always delivered when needed.
Love the chocolates 🙂
W.
Great service! Excellent products and reliable. This company goes above and behind to support clients. Highly recommended. Thanks Team.
M.
Great company, excellent communication, and customer service! I highly recommend it! It's a pleasure working with Glenn Perry.
M.
These guys are our principal supplier for our motel. They're the tops! Top people, passionate and caring, providing top quality goods and services. Great team and great to work with...
A.
The Glebe in Queenstown has been dealing with Vendella for many years and we highly recommend to anyone looking for hospitality supplies.
J.
Fast delivery & excellent customer services. Very pleased with their quality sheets.
C.
Great customer service, super helpful with queries and quick handling of orders! :)
H.
Best quality products at a affordable price. Along with very helpful staff
J.
Vendella is a TOP notch company delivering professional friendly service, they will bend over backwards to help you in any way they can. They offer good quality products. The chocolates with each delivery are always much appreciated!
T.
Great Company to work with, great customer service and fast delivery
A.
Fabulous support from the Vendella team with great quality products
B.
Great company with excellent product and super excellent services!!
H.
Customer service at it's best. The whole team (especially Brad & Jacqui) are top notch. Nothings a hassle. Love the chocolates tucked in with every order. Keep up the great work!
N.
I've always thought that the mark of a good business is not what they do when things go well, but how they respond when things go wrong. I placed a relatively large order with Vendella, it was filled and shipped quickly, and I could track the parcels on their way to me. Most of what I received was correct, and of good quality. However there were some items that were not what I ordered, or were the wrong size - only a small fraction of the order, but enough for me to want it fixed. An initial email to them was not replied to, but a phone call very quickly sorted this out. They paid for shipping back the incorrect items, and the new items were shipped out immediately. Mistakes happen - but in my case the customer service was excellent, and I don't hesitate to recommend this company.
P.
Very easy to use the website and great customer service.
A.
Absolute Faith in The Makers Eclipse Bed
We like value for money, long-lasting products that work. No hassle and no fuss. So, we bought 3 Makers Eclipse bed sets from Vendella. These have a 15-year warranty and the base is covered with black macro suede, so no valance is required. And the price was right. It suited all my likes.
I have faith in this product and will soon be ordering a whole lot more of these beds because, to work without a valance, is a huge time saver!
This is my story as to why I have complete faith in this product and the Vendella team.
We bought 3 of these beds and were excited! Imagine my absolute horror when, 3 months down the line, the suede started to pull away from the undercoat! It looked like the cord from the electric blanket was wearing away the fabric of the base cover. There were actual holes in the black suede. The white was showing through! I could not believe it! My faith in this product fell dramatically. I contacted Vendella, sent them a photo and waited. 2 days later, the rep arrived here. He needed to see for himself what I was complaining about. He took his KEY (!) and rubbed off the offending mark made by a correction pen??!! I would never have been so rough with the fabric! I was sure that this fabric was very delicate. It had just worn away from an electric cord rubbing it, hadn’t it?!
The end of this story is the representative had such faith in his product, that he knew it would never have “worn away” from a cord rubbing on it. He knew how strong it was that he could confidently rub it with his car key. He explained that it is a heavy-duty fibre and would never just "get holes" in it. And for me, my faith has been fully restored in the product and we will soon be ordering more of these bed sets.
m.
Top quality products. I love the chocolates tucked inside. Will definitely recommend this company. Helpful and friendly staff.
K.
Fab service would definitely recommend
G.
Excellent experience with customer service second to none. Speak to big Mike for a deal on your next bed and if hes in a good mood you might just get home delivery thrown in 😉
M.
Fabulous assistance. They stand by their product so impressively.
L.
Fantastic to deal with! Order arrived four days after being place. zero complaints here!
N.
Best bunch of people you'll find anywhere anytime!! 😊👌👍
G.
Brilliant company to work with. The whole team are a bunch of can-do-cookies.
G.
Huge range of stock, excellent service and chocolate! What more could you ask for.
s.
Great, items arrived quickly. Good quality
P.
Excellent shopping experience
J.
Just Amazing experience
J.
Very helpful.
L.
It is a pleasure to work with Vendella, they are always friendly and helpful, and their turnaround on orders is superb. The chocolates are always a nice touch to the orders :) I highly recommend Vendella, thank you guys for your prompt service, much appreciated.
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