Reviews of Cortez Motor Inn. (Hotel) in Whakatane (Bay of Plenty).
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Information of Cortez Motor Inn, Hotel in Whakatane (Bay of Plenty)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
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Reviews of Cortez Motor Inn
This is my 2nd time booking in this property. The first time I booked, there was a misunderstanding and I was so upset. However, this time I am so grateful and I can't Thank enough to Sunny for taking my calls and book in their wonderful property.
Thank you so much Sunny, I truly appreciate your time and assistance on my booking for my colleagues. I will surely keep contacting you whenever we have work around Whakatane.
Stayed 2 nights arrived to a nice clean room, used the bbq to cook a roast in, swimming pool looked nice was a bit cold to swim but can imagine would be nice , cleaners do an awesome job every morning , friendly staff all round catered to what we asked for , good location close to shops and walking distance to a few nice spots, next to main road but not too noisey, rooms had everything we need to prepare food. Very reasonable rates . Will stay again for sure . And we met Liam the little baby of owners which was nice putting a personal touch to making you comfortable.
I was a bit worried with the recent reviews but it was fine for me my partner and baby and mum who can be quite fussy. Partner decided to come along so paid $25 extra which was a good price. I arrived at 9pm and they had set the portacot up and had fresh towels each day, a busy street but direct access to Kope and Town centre. Also sky channels provided 👌 nice and quiet
The Cortez Motel is a hidden gem for travelers seeking a comfortable stay. Their accommodating staff goes above and beyond to ensure a pleasant experience. From check-in to check-out, the service is impeccable. The rooms are not only clean but also meticulously maintained, making you feel at ease the moment you step in. The property's cleanliness and upkeep are commendable, reflecting their commitment to guest satisfaction. With a serene atmosphere and attention to detail, Cortez Motel is a fantastic choice for those who appreciate a well-cared-for environment and top-notch service during their travels. It's a true home away from home.
Beds were comfortable but found the carpet not so clean. Unfortunately some other noisy people also stayed there the same night. Price was reasonable. Will most probably overnight there again.
Excellent. Good bed. Comfortable rooms and great amenities. Liked the my sky. A little more shelf space in the bathroom would have been good. But all in all, really enjoyed my stay.
We were very pleasantly surprised with Cortez. The pricing was very reasonable, we anticipated the quality would be lower. Rooms were lovely and clean and surpsingly spacious, grounds were well taken care of and the pool was very nice. Even had a good amount of toys and equipment for the kids. Staff were all fantastic, friendly and helpful.
Would recommend.
Comfortable beds and all sky channels,but rooms are in need of an upgrade .
Service was lacking.had to ask for milk and only one fork in the cutlery tray. we stayed two nights,and our room was not cleaned properly on the second day.
No fresh towels and once again had to ask for toilet paper and face cloths.
Really disappointing 😔
We won't be back!
What a lovely clean place .
Totally enjoyed our stay.
Peaceful, beds were comfy.
We had a good night sleep.
Thanks for your friendly service .
Very happy 😍💖🌻
It served as the perfect base for our Taupo trip, where we stayed for two nights and explored the surrounding area. The convenience of the town was a pleasant surprise, with a Countdown supermarket open until 10pm, making our stay even more convenient. The inn itself offers spacious rooms equipped with a kitchen and all the necessary utensils, bowls, and glasses. Although there is no air conditioning, they provide a heater and fan for comfort. The separate shower and toilet ensure a dry bathroom experience. While the swimming pool is closed during winter, the ample parking spaces and the friendly and helpful staff make up for it.
My first time staying here last weekend with friends was a great experience in Whakatāne receptionist staff were very friendly and welcomed us rooms were very hygienic and clean and comfy bathrooms were excellent other people who were staying we’re easy to get along with and have a conversation outside so close to town and the beaches also the restaurants hope to stay here again soon
Very noisy the night we stayed otherwise the room was adequate and the manager service was great. Would stay again if passing through.
To be honest from the front the motel doesn't look the newest but staf were welcoming and friendly the rooms are some of the cleanest I have been in for a long time. Studio has everything thing you need and spacious. Will definitely stay again.
I really liked it. The guy at reception was nice/helpful. The room was comfortable and clean, but the bathroom window latch was broken, and hard to pull in (it was a cold night) otherwise, I slept well
and I'd definitely stay here again
My family and I had a real nice time here, staff were friendly accommodating and helpful, comfortable beds, all Sky TV channels, free wifi close to everything in Whakatane. 5 stars guys I'd rebook here if I'm in the area again.
Very friendly and quick check in which made the experience even better, Also found that the booking was made so much easier through the website/owner rather than booking sites etc. Room's are a little dated but very clean and comfortable especially for the price! (expect to pay more if you want a modern motel with designer decor etc), I know I will be back again to stay.
We have just stayed three nights at the Cortez Motels in Whakatane. The service was A+ so friendly so professional. The cooked breakfast is a must, sets you up for the day, and hot! We will be back. Location to town a nice walk, no traffic noise at night. Shower so hot, fabulous. We will be back.
Highly recommended place to stay, with 5-star customer service. The owners were awesome and were happy to provide us with an early check in. I forgot a sentimental bracelet in the motel room and they posted it to me. The units are very clean and comfortable, we will be back, thank you!
This motor inn is a one of a kind and they are so brilliant as well. My family enjoyed the one night stay. I really recommend for anyone to go to this place. Thank you so much.
Grounds well kept, room had separate toilet to shower, no air conditioning but did supply big standing fan in the room, great outdoor seating area for a bbq. ||Only downfall was murky pool, they only emptied the bin but didn't top up coffee or milk so we had to get our own because we came back late, also had stay in families living at the motel.
Had a good 3 nights at the Cortez motel. Everything was as expected for a mid-range motel. Good service - friendly staff - and helpful with hints, ideas and brochures for the next leg of our journey. The only real negative was the lack of parking beside the room. Apart from that - good kiwi lodgings!
We've stayed at the Cortez Motor Inn before and will always stay here when we visit Whakatane. The customer service is 5-star, with our recent stay accommodating an early check in, followed by the owner taking the time and trouble to look for something sentimental I'd left behind in the room, and posting it to my home address. These are wonderful folks who value their guests and this is so rare to find these days! The motel is clean and quiet, despite being on Landing Road, the rooms are well insulated. Thank you again for your awesome customer service, and we look forward to our return stay!
Very high standard of cleanliness. Very comfortable and a great place to stay.|Arrived late and everything was ready for us. Not the top end of motels in terms of price but we had no issues with staying there. Would use again if in Whakatane |Close to centre of town and very convenient
Service amazing from Cameron, room a bit past its best, plenty of wear and tear in the spa bath. Not being able to park by unit may prove a bit of a challenge if you have a bit to carry and room near reception. Kitchenette a blessing though.
This a nice little motel for the budget conscious. The beds were very comfortable, yay;, more expensive places could do better with their beds! The bbq area outside are cheerful and well used last night by several units. Could do with some redecorating but I'd stay there again
Recently we had the pleasure to stay at the Cortex Motel, We only intended to stay for one night but ended up staying for four nights,We were pleasantly surprised,The units were spotless,the staff were great and very through,Chris and Gerry were great and really made us feel very comfortable and at home,We would highly recommend this Motel,We will certainly use this Motel when ever we are in the area. Thank you for a great stay. Kind Regards Jean and Mike
Good little motel. Affordable and clean.
The room was simple, but everything was tidy and the bed was comfy.
Good shower pressure and temperature aswell.
The staff were friendly too.
Overall, it is great for the price.
Warmly welcomed by the friendly helpful staff; our room was clean and had everything we needed, given beach towels for the pool, cutlery promptly replaced and all for a fair price. Will be staying there again.
Great friendly service stayed in studio unit me and my daughter room 14 on the 20th Jan 2023 the price was excellent and the best thing the pool was nice and cold Great to jump right into after a long trip from wellington will definitely be staying there again
I rang motel last minute and was given a room for 3 people everything is beyond excellent the bed so comfortable that's a must the room clean to perfect enjoyed our 1 night stay the lady that made it happen it was awesome thank you 😀
We stayed 8 days and it was so lovely. Very clean, friendly staff and affordable. Definitley would book again. Thank you for your hospitality we are sad to have left.
Such great value for a lovely little Motel. Spacious and clean room, lovely little pool and the staff were super friendly. All you can ask for from a night stopover!
Great little stop in Whakatane for the night! Very clean, tidy and roomy too. Swimming pool was handy for the kid too. Lovely owners, would definitely recommend and will be staying again in future.
Nice environment, pleasent staff. FYI: Door handles too easy for small children to open. Free wifi turned off last night, but could have just been down. Nice stay overall.
Absolutely 💯 outstanding. We will be back. Room was so amazing very clean service was top star. 💯 recommended. Thank you guys so much
Positive: Was easy to find, clean and tidy.. Negative: The shower was terrible. Was like showering under a tap luckily we had two units and the other shower was fine.
Fantastic hosts, comfortable bed and pillows. Shame I didn’t have time for a swim - the pool looked awesome! Thanks Cameron and Leilana, we’ll definitely be staying again
Very nice place
Service great
Rooms are very comfortable and nice and clean
Excellent size rooms - clean facilities - everything you need - wonderful big spa bath - very tidy and very well priced
I would recommend this for couples and families
Oh their breakfast was amazing great food
Comfortable and clean. Love the lay out of the rooms. Great staff. We really enjoyed our stay.
Visited Whakatane with friends and stayed in the Cortez Motel for three nights. Very clean and tidy. Good service and very friendly staff who made sure we had everything we needed for a perfect stay. Would definitely stay here again.
Clean, and good setup. Staff very pleasant and accommodating. Would definitely come back again.
We only met dave and he was very friendly! Very clean , could be updated a little. Reasonably priced and has a lovely swimming pool. Close to the hub and shops (pack n save).
Positive: Clean, tidy room, friendly host. Negative: Parking lot is a little small making it a little hard to park but not a big problem.
Really nice hotel, quiet at night too. Stayed here for a work event and the staff were friendly and accommodating for the weird times me and other staff were leaving and coming throughout the night.
A little bit dated but the room was clean and comfortable. Fantastic shower!! Well located and a good price.
Positive: Everything was there, clean and tidy.. Negative: Wifi was very slow. A little traffic noise but understandable as it's on a main road..
Clean with all the basics you need for your stay. Has a fan but no aircon. Has good cooking facilities. Very friendly staff
Great place to stay rooms very clean
Staff helpful and nothing to much trouble. Pool good size gor motel and to unwind relax good prices. Rec;
Great staff friendly lady at reception we arrived late wasn't a problem Phoned to advise ETA Quiet Clean Comfy Beds Warm Room on arrival Stayed 3 months ago
Nice clean rooms, comfortable bed.
Had a beautiful stay ❤ owners were very helpful friendly 🙂 and gave is alot of good fishing 🎣 spot tips let is park our boat 🚢 I a safe secure area more then greatful
Well deffs stay again if we get the chance
Good location with parking. 2 mins drive to towns shopping centre and 10 mins drive to the main city town.
Comfy beds, nice staff, good value and a great big kiwi breakfast!! You must try it. Thanks guys 😊😊
Love my town... whakatane vibe is one of a kind. Please go to my hometown and stay at the Cortez motor Inn you want be disappointed... ps I seen 2 Nz influencers at the cortez
Awesome place. Very comfortable and warm. And we will definitely stay here when we come here again
Clean, cozy & quiet. Excellent, friendly service in a great location.
Really friendly. Clean and nicely presented. We will be back. Thank you for the great service!
Excellent and friendly service. Rooms have everything you need in it. Clean and tidy; recommend to all!
Great place to stay, our host was superb. Loved our stay.
Fantastic customer service.
Very clean and tidy. Pool was clean, the cort yard was a good space and tidy.
Highly recommend
Staying in Whakatane for a couple of days. Good clean comfortable property, very reasonable prices. 2km from the town centre. Recommended for families as well.
Lovely rooms, clean and well maintained. The shower pressure is incredible.
Though a dated venue, it is clean with wonderfully friendly hosts most willing to answer any questions you have about the region.
Prices very affordable
Very good place great room rates service with a smile close to amenities recommended for the weekend holiday and the staff are so pleasant they are the new managers and they are great people I recommend this place for all to come to
The owners are so lovely they make you feel at home. 😊 love this place and definitely will stay here again.
We've been here 5 months ago and at that time we met the former owners who were very kind. Place offers very good value for money and also the location is good
Nice. Very tidy. Lovely staff. Near to town and boat ramp.
Loved my stay!! Not a 5 Star... but confortable... clean... and cozy :) wud definately stay again... thank u x
The rooms are lovely and cosy to stay in and they have a lovely Mexican garden setting that gives a person a good feel when you stay there
Good average experience. It would be good if person behind counter knew the locations of the room numbers in this motor in.
Nice stay at this motel whilst visiting Cape Reina, a number of restaurants nearby for evening meals. Nice and clean!
Great little place to relax for the night,easy to finddidnt break the bank and lovely staff highly recommend
Best beds and friendly staff our motel of choice in the future
Warm Dry Comfortable just what you need after a hard day
Beds r ok. Haven't try the rest of the room yet. We just arrived. From Auckland New Zealand
Positive: Very clean with friendly staff very helpful and accommodating..
Old & tired with obvious roof leaks but priced to suit. Great pool.
Warm and cozy. Had a great sleep and spa. Not soundproof.
Friendly hosts , small rooms but have everything you need
Bed good, decor dated, staff friendly and helpful.
Not 5 star but clean and comfortable.
Clean and comfy. Unit 16 very advisable.
Awesome place to stay, and clean too
Always a pleasure staying here
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