Reviews of Oxygen Air Heat Pumps & Air Conditioning. (HVAC Contractor) in Auckland (Auckland).
Oxygen Air Heat Pumps & Air Conditioning
38A Allens Road, East Tāmaki, Auckland 2013, New Zealand
Description
Information of Oxygen Air Heat Pumps & Air Conditioning, HVAC contractor in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Oxygen Air Heat Pumps & Air Conditioning
Sunday
Closed
Monday
8am–5pm
Tuesday
8am–5pm
Wednesday
8am–5pm
Thursday
8am–5pm
Friday
8am–5pm
Saturday
Closed
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Reviews of Oxygen Air Heat Pumps & Air Conditioning
W.
The people at Oxygen Air were friendly, professional, and knowledgeable. It was my first time purchasing a heat pump and getting it installed, so it was a daunting new experience for me, but Oxygen Air made it easy. The initial in-home consultation/quote experience was very smooth. Dan was very friendly and was happy to answer all my questions and provided me with all the options I needed. I never felt pressured by him to buy something that I didn't need. Once that was done and I had picked the model of heat pump I wanted, it was a bit trickier to get book a time to get it all installed, because: (1) they didn't have my model in stock and were waiting for their overseas supplier [but I believe that was a problem faced by many other air con suppliers due to supply problems overseas so not really their fault], (2) getting ahold of someone at Oxygen Air to actually book the installation appointment was difficult and I kept being diverted to some central office who didn't actually do the bookings so I kept having to call back until I could get someone who actually could schedule the booking. There was a bit of a wait (up to five months, if I recall correctly) between having my in-home consultation and the actual installation done due to having wait for my unit to be in stock and waiting for a free slot as Oxygen Air were booked up full for a long time. When the installation finally happened, the variety of people who came to my home to do the installation were professional and cleaned up after themselves.
Overall, for my first experience getting an AC purchased and installed, it was relatively smooth and trouble-free, except the whole back-and-forth trying to book my appointment and the time it took between getting my quote and getting the installation done. While some of this wasn't really their fault as there were supply issues outside of their control, it's just something for future buyers to be mindful about, particularly if you have deadlines to stick to.
A.
I have had several heat pump dealings with Oxygen Air over the last few years. I have always found them good to deal with. Good value with a real wish to give the best possible outcomes. I have never been disappointed with the products or service and based on my experiences I would recommend them.
S.
Oxygen Air installed a split system and multi-split system into our home. From the beginning they made us feel comfortable by being professional and discussing our options in a lot of detail with us, including how the overall exterior pipe runs would look. The installation team (Jane and Julius) were fantastic, vacuuming after they finished and overall installation is very neat and tidy, exactly what we wanted. Both systems work exactly as we wanted.
r.
Very thorough team. The guy came out and scoped the job and gave us three options. Very supportive during the decision making phase. Installation went very well. Always on time, well presented and finished up on time and within the quote. Thoroughly recommended. A top team !!
M.
We had a new heat pump installed at our place. Don, Alistair and Anev completed the install promptly and professionally. Friendly and efficient service, I would highly recommend Oxygen Air for any jobs you need done.
L.
Oxygen Air made the whole experience of having a heat pump installed such an easy process. I had a follow-up call the next day. Chris gave great advice about the best type for my apartment and installation was fast and efficient. Kailash and Akash turned up right on time and explained what they were going to do, and even took shoes off when they first came in. They cleaned and offered to vacuum after they finished and Kailash even tried to remove some glue left on my wall after I removed a picture! I would recommend Oxygen Air to anyone wanting a heat pump.
P.
Recently just replaced my old broken AC with Oxygen Air, it was one of the best experiences i had so far. I put an online enquiry and an admin lady contacted me in few hours’ time and booked site visit. The salesperson Brent came on time and was super friendly, explained everything to me in details. After site visit the admin lady called me few hours later and emailed me the quote and invoice, also confirmed installation date and time. The installation was efficient and neat, technician even came earlier and just waited outside my house. The whole experience could not be any better, every single staff in Oxygen air was great.
P.
Great team to deal with. Super speedy communication, installation & follow up photos. Good price & advice. Our tenants were really happy with the recommended heat pump. I would highly recommend.
s.
Ronil and his team recently installed aircon in my home. They were professional and courteous and got the job done quickly and efficiently. I am impressed by the results and the state they left my home in. I recommend them.
R.
OxygenAir has excellent communication with their customers and go a step ahead by checking up after the install.
Ezra came in for a quote and was great to recommend placements of indoor/outdoor units. He is knowledgeable about the products OxyAir offers. Ophelia has also been excellent in keeping me up to date on the entire process.
OxyAir were kind enough to price match against competition and gave me a huge bargain for a Fujitsu ducted unit for upstairs as well as two Panasonic Z20/Z50 VKR units for downstairs. The boys were friendly and were really productive and tidy with all the cabling and layout inside the house. Overall, I would highly recommend these guys for their homes!
M.
I would highly recommend using Oxygen Air. I got incredibly professional and comprehensive recommendations and advice from Ezra today. If you want excellent service and trusted advice, Oxygen Air is the way to go.
L.
Highly recommend, it was a really easy process to organise our ducted system. Thanks to Savneil and the team for doing such a great job at installing and Ashlee from the customer service team for being so helpful.
M.
Steve and Sheldon did an awesome job installing our A/C. They were respectful to our home, courteous, professional, cleaned up, kept me informed, walked me thru the installation process, ensured that their work is up to my satisfaction and has an amazing ability + personality to provide 5 star service. This is my 3rd unit with this company and I am an extremely happy customer. I would definitely recommend them. Oxygen Air is the best out there.
J.
New heat pump installed about a couple of weeks ago. Excellent installation. The boys were very thorough and professional. It wasn’t a standard install and the team did a really good job with the whole process. Looks like it’s been apart of the furniture for ages. Best investment coming into winter and a great competitive quote. Thanks so much team :)
T.
It has been a great experience of purchasing my very first Fujitsu heat pump from Oxygen Air.
I received multiple number of price quotations from different companies and Oxygen Air did offer the most competitive price and also they had a pride of their work and a salesman, Martin did recommend the most suitable heat pump for my house. He was very informative, kind, honest and had lots of knowledge. Despite of having lots of questions from myself, he neither hesitated nor bothered to answer my questions and was very easy to reach.
Once I decided to make a purchase, an office lady, Robyn did inform about the installation and payment. Furthermore, she kindly arranged the earliest installation date and time as quick as possible, so it was just smooth and fast. Even after that, she continuously provided updates if there were any changes that I need to be aware of. She was very professional and kind, so I am absolutely pleased with her help and contribution.
Finally, our heat pump installer, Jordan was such an amazing guy. He came to my house earlier and told me about the installation plan and process, as well as sharing his thoughts after listening to my opinions and suggestions. I had an absolute positive impression of Jordan, because he was very professional, kind, faithful, responsible and he was also diligent at his work. He did his best during the installation and the result was fantastic. He did find the best spot for both indoor and outdoor units and pipe work was done perfectly and never could be better and tidier than this. Even after the work was completed, he cleaned and tided up the area with his own vacuum. Although I told him that I would do the cleaning, he smiled and replied to me by saying "This is also part of my job". Very amazing and impressive.
To be honest, due to the structure of my house, back-to-back installation was not possible for me. Thus additional job to install outside unit had to be done with additional cost, and Oxygen Air came up with the most reasonable price. Since it was more reasonable than other companies (one of the dealer tried to charge 4 times more than Oxygen Air), I was little bit concerning about the quality of work.
However, this was just unnecessary, because my family and I could never find a single fault to make a complaint, but instead, we were so satisfied with the entire process and result, especially the installation.
Martin, Robyn and Jordan were absolutely amazing and I am more than confident to recommend Oxygen Air to everyone around myself. Moreover, if I need to install another heat pump in my house, I would definitely contact Oxygen Air again.
Thank you guys for the most wonderful work and service.
e.
We needed to get a heat pump for our rental. Oxygen Air made the process easy and quick, and less pricey than we expected. Special thanks to Ezra.
S.
We are so glad we went with Oxyair NZ!! Dan was fantastic to deal with - so professional and helpful and he knew exactly what we needed for our home. The installers were great too, got in there and got it done quickly with no mess. Highly recommended!
L.
Very happy with the entire process.
The original contact from the customer service team was professional, friendly and efficient.
Dealing with Sam Rankine on site was a dream, he understood what I wanted and just went about delivering me a solution.
Installation day came the installers were early, listened to my requests understanding that the look on the outside of the house was important as that of the inside.
The job was completed as advised and the site left tidy.
Thank you all for a wonderful service we will look to engage you again soon.
P.
Excellent sales & services from Oxygen Air. Brent (sales rep.)made the perfect recommendation of the product for my small work space. The installer arrived early and professionally installed the Gree Hi-wall Inverter Split System for my space. Easy to deal with and highly recommended :)
M.
100% recommend Oxygen Air, from Sales to install to the lovely ladies in the office.
Oxygen Air made it so easy from beginning to end, it has been a pleasure dealing with you.
I had three quotes done and Oxygen Air gave me the best deal.
I called for a quote on Monday, had my quote done the very next day, a week later I had a lovely new Fujitsu heat pump. I don’t know how I lived without one before, it has changed my life.
The installers were great they communicated with me through out the whole process to make sure I was happy with every little detail. Gurvinder and Matthew did a wonderful job and are a credit to the company. Before the guys left they did a quick tidy up and ran me through the operation of the unit.
Thanks Oxygen Air you’re the Best.
A.
When I first rung up Oxygen Air the admin staff were very kind and helpful, they offered advice and didn’t hesitate to help where needed. We felt very welcomed. A big thank you to Chris for being the most professional sales consultant and helping us. My husband and I bought a ducted system from Oxygen Air and the whole team was amazing from the quote to install, the job was done beautifully and we could not be more impressed at the professionalism. They really go the extra mile here.
F.
Had a great experience with Oxygen Air. The technician came and measured the space in the house and then sat with us explaining which size machine would be best for the area. He quoted us on various models and did not try and force us to buy anything we weren't comfortable with. The installation team was amazing. Quality workmanship and super efficient. I looked for something to criticize but there wasn't anything. You can't go wrong with Oxygen Air. They went the extra mile to make our experience memorable. Thank you.
F.
The install went from 9am to 3pm, and was a nice and smooth operation. We have been using the unit at night, at first to cool the rooms for the night (19degrees), and we have found that even with the fan on full power we can barely hear it, even in the quiet of the night. Then the weather suddenly changed and we even used the heat mode to just take the edge off the rooms and it warmed the 4 bedrooms up quickly and made it nice to sleep.
Thank you Oxygen Air for the quick install and great product.
L.
Was very impress with Benjamin, Matt and Ricardo. Came to give an estimate and had the heat pump installed in a week. The installation went smoothly and was done within 2 hrs and the quality of work is of high standards.
s.
After having an all time epic fail with an air conditioner company in Australia, I was nervous about installing a ducted system in our home in Auckland. Chris was fantastic to deal with and had all the knowledge about the options available to us. The price was very competitive and I loved that an engineer came out prior to install to go through everything. The installation team were so professional, fast, efficient and tidy. I Have already recommended oxygen air to a friend, and would absolutely use them again! 10/10.
N.
Every aspect of this purchase was completed professionally and smoothly. The sales rep was punctual and knowledgeable, the price was completive and installation was completed on time. The installers listened and complied with our preferences and cleaned up after themselves. I would totally recommend Oxygen Air.
W.
That is great to meet with Benjamin at Oxygen Air, they went to messure on site , quote and recommend with Fujishu Heat pump , I personal love FUjishu, it heated up so quickly ! the price rom Oxygen is more competitive than what I estimate ., that is awsome experience with Oxygen East Tamaki branch.
J.
I had great service from Oxygen Air with my recent heat pump installation. I dealt with Henry at the coal face and his communication was really good. The actual installation by Elliott and Pardeep was efficient and couldn't be faulted. I felt very confident of their workmanship. The pricing was competitive; ahead of others. Very pleased and now enjoying toasty winter warmth :)
M.
Kudos to Oxygen Air team, for their professional service in installing the heat pump at a very short notice.
I was very much impressed with Benjamin’s professional services, right from the assessment to installation stage. Very good communication skills and a good follow up call after installation.
I would highly recommend Oxygen Air and Benjamin to all my friends and family, who wish to install a heat pump in Auckland.
T.
Very efficient and very organized. Everything is systematic with their processes and that’s why they’re successful. Highly recommended and will always go back to them if I need AC service.
D.
What a GREAT experience with Oxygen Air!!!
I had my Ducted System Installed about two months ago now and waited to write my review to see what the aftersales service was like.
I requested a quote through the website, which was already very informative, I then received a call the very same day from Ophelia the office lady who booked us in right away.
Ezra the Salesman came to see me very knowledgeable and professional gentlemen who helped me every step of the way and ran me through the options of a multi-system and a Ducted heat pump system. The job was complicated but Oxygen Air were up to the task. Ezra along with the Engineer worked out a great Ducted solution for my home including full Wi-Fi Capability.
On the day of installation, the guys arrived 30min early and due to the perfect planning and well thought out solution the job went without a hitch, the five young tradesman that did the install worked with precision and speed and before I knew it, they had installed the system and most importantly cleaned up behind themselves. They were also up to speed on how the system works and gave me a full rundown of the system and its Wi-Fi capabilities. I could not find a fault with the service from Oxygen Air.
The system has been performing even better than expected and I am glad we could get it all sorted before the winter rush. I am more than happy to Recommend Oxygen Air to other friends, family and will be using them in the future for my rental properties. Competitive on pricing, efficient and just an overall great company
Once again please pass on a big thank you to the whole team at Oxygen Air. As well as the two young Gentlemen on the job that assisted on install.
Good Buggers!
P.
I highly recommend Oxygen Air Heat pumps to anyone that’s looking for an amazing experience. Very professional in what they do, I would go to them without having a second thought. Wish them all the best :)
C.
Absolutely thrilled with the kind, friendly, efficient service and the great heat pumps Oxygen Air installed recently. Thanks so much to wonderful Josh in sales, lovely Robyn in the office who were both fantastic to deal with, the nice installation guys who were respectful and efficient, and the very kind electrician who did a great job. This company had the best deal and I wouldn't hesitate to recommend them based also on the top service. Thank you Oxygen Air! :)
L.
Oxygen air have installed 2 of our heat pumps now after using 2 other companies previously and they are by far the best. Great service and communication from start to finish. The installers always keeping us well informed to make sure positioning looked good inside and out. We even decided last minute we didn't like the look of one brand so they immediately stopped the install and we chose another which was installed the next day. Great work Oxyair, thank you!
J.
We had our first heat pump installed in 2016 and the service was excellent so when we needed another one this year we had no hesitation in using Oxygen Air again. Brent came and did a site visit and was very knowledgeable and courteous. We were given realistic time frame for installation and that was exceeded. The two installers were polite and their work was very tidy and accurate. I would have no hesitation in recommending this company.
H.
5 Stars for Oxygen Air Heat Pumps NZ.
Dan was fantastic sales person to deal with.
He was so professional and helpful.
We got Fujitsu ASTG18KMTC 6kw heat pump as it was recommend by Dan and it works perfectly fine.
The installers were great too, got in there and got it done quickly with no mess.
I highly recommend this company!
D.
Congratulations Ezra & Oxygen Air ! Very impressed with your professionalism, dedication to your customers, quick time installation & all at an amazing price. From start to finish, such an exceptional company. Congratulations I will be recommending you to all. Many thanks again team, amazing job, very much appreciated Regards The Hemmingson Family Auckland.
J.
Fantastic service from start to finish. Chris who quoted the job was extremely knowledgeable and provided a few solutions that no other company had suggested which saved me $500+ dollars. He was also the only one to thoroughly look into the Health Homes assessment as well. The install went well too with a clean look being professionally done. Would and have recommended to others - noting that I was recommended by family as Oxygen Air had also done a great job at their home too.
M.
Great to work with Brent and the install team at OxygenAir. Very easy and fast to get a quote and surprisingly fast to get an install time. I was presented with some good options and some good advice for what would be best for us in our rental property. Installation was a very tidy job. Thanks team!
G.
After getting a couple of quotes so we could comply with the Healthy Home Standard, we decided to go with Oxygen Air. While all quotes were competitive, we were able to secure a deal on one of their specials which gave us a higher output unit for the same money. They also dealt directly with our tenant in a very professional manner. If you are looking for a hassle free Heat Pump supply and install, these are the guys to go for.
v.
What a brilliant team to deal with. No fuss just straight into it with total attention to detail.
Steven and Shonal did the install and were a real pleasure to deal with, quick as well as arrived early and very courteous and cleaned up after themselves plus showed me how to operate the heat pump. Nathan who did the original quote was also great and took the time to really explain how things work. Even the admin team who called to set up times etc. Just couldn't have wanted a better experience.
Thank you, appreciate the effort to get the job done.
C.
Highly recommend Oxygen Air to anyone considering getting a new heat hump for their home. We love their service so much the first time (last year) that we had another heat pump installed for my mother in-law’s place by them recently. Always offer a competitive price, very tidy installation and no mess left behind. Special shout out to Benjamin for sorting everything out for us!
B.
From initial inquiry, through consultation and installation to post installation follow-up call, the service and attention was fantastic.
The crew that turned up to install the heat pump were courteous, respectful, and friendly. The installation itself was very neat and tidy, and the crew tidied up exceptionally well after them. The electrician even marked the a/c circuit in the fuse box.
Arranging installation with the office was easy - and the everyone turned up on time (a huge plus with tradies!)
Overall, I feel I got great value for money - and the right unit because of the good advice at the start. I highly recommend them!
g.
Having given these guys a rave review regarding the installation of my Ducted system,unfortunately the same cannot be said regarding after sales service.
After 2 years we developed a leak in our ceiling which was traced to a sag in a 3 meter span of unsupported drain line which caused the unit drip tray to overflow in the ceiling and eventually cause a hole to develop.
Oxygenair have put the blame on me due to not having the unit serviced for 2 years. Also they were adamant nobody would come and investigate unless I paid the $400 service fee in advance. Service man came and could not comment on the cause of the issue????Said he"d talk to his manager.........Ive heard nothing.
Clearly an install issue and still unresolved.
Very disappointing.
A.
We recently got a heat ducting system put in with Oxyair, and their service was flawless from start to finish. We were quoted efficiently and within a week the system was installed in our home. It has made a significant difference to the house.
While there were a couple of minor issues post-installation, the team went above and beyond to see them resolved quickly and we would have no hesitation recommending them to anyone. Thank you!
B.
I just wanted to say how impressed I was with the service from Oxyair.
I enquired to get a quote for a heat pump to be installed in my home.
The next day I was contacted by Brent who arranged to come and do a quote for the supply and instalation the following day.
I met Brent at my home and he gave me a competitive quote which I accepted. Arrangements were made for the installation in the same week. The installation went smoothly and I am very happy with the end result. The installers were professional and quick. A great job. I would not hesitate to recommend Oxyair to anyone wanting a heat pump.
Bruce Holmes
V.
Ezra from Oxygen Air Heat Pumps was very helpful with all my queries and replied quickly. The team at Oxygen were very efficient and were happy to work with me to install on the best day. The heat pump has been working really well in my home office
A.
Got our heat pump installed today, after getting a few quotes these guys were not only cheaper for the same product but went above and beyond to have it fitted where we wanted (which would have been easier not too!) And looks so good! Dan was so pleasent to deal with, and the legends that fitted it were Matthew and Francis, lovely, professional and friendly. We wouldnt hesitate to recommend to all!!
M.
We recently had two heat pumps installed by these guys. From the start they were easy, efficient and great to deal with!!!
What impressed me the most was the installation, this was perfectly carried out by Steven McKinney who did an absolutely amazing job. He went through everything with me and he had a eye for detail and was very skillful with his work for me. I highly highly recommend this guy and oxygen air, you are lucky to have such a tradesman in Steven!!!!
Thanks for caring about our home Steve.
L.
Highly Recommended, Brent was easy to deal with, he definitely knows his heatpumps and only recommends the best. Ophelia is amazing as well, she books the installation and follow up service is great.
Install was seamless, professional and tidy. If you're looking for a good and honest company, these are your go to people.
G.
I met Chris Rushton from Oxygen Air to discuss options for the installation of a heat Pump. Chris was knowledgeable and honest. I decided to go for a Fujitsu 6kW unit. The pricing was good.
Steve and Matt came and did the install. Their commitment to customer service was top notch. We ran through all aspects of the job to start with. Their workmanship was of very high quality. I am a tradesman myself and I could not fault any aspect of their work. Thank you guys.
A.
Great service from Ben who come out on a Saturday to quote the job, and kept me informed every step of the way. Installation was on time, quick and mess-free. I would recommend Oxygen Air to anyone wanting a heat pump at a competitive price with a hassle-free installation.
A.
I am a property manager and use Oxygen Air for all heat pump installs at my rental properties and also just used their services to install a heat pump at my own home. From the quoting process, through to the install, it all went so smoothly! Their professionalism and communication is outstanding! Dale, Ophelia and the whole team is fantastic to deal with. Can't recommend them more highly!
R.
Very professional business.
Brent from Oxygen Air visited my place, checked and assessed the requirements for heating and cooling.
He was very honest and did not try to push anything expensive or useless on to me, He gave me the unit as per the requirements and at my financial capability.
Then came their installation team at the time arranged..
Their installation team was absolutely professional and knew exactly what they were doing. Clean work, no damage to my property.
From see their advertisement to installation was so quick,
Very easy to deal with.
Thanks.
E.
I had 2 heat pumps fitted 2 weeks ago. From the initial interview to installation was only 5 days which is just amazing! The 2 guys on site were very professional, courteous and efficient and they worked very hard. Within 5 hours, I had 2 heat pumps fitted and heat in my house which has made such a difference. I totally recommend Oxygen Air - best service ever. Thank you to the whole team for an amazing service.
P.
Had a heat pump installed in April within 2 weeks of first contacting Oxygen Air! Josh Burmah (sales) was informative and advised as well as explained the possible options available to us. Several payment options available. Communication between sales, main office and instalment team was great. The installers arrived on time, were incredibly efficient, tidy and neat in their work. Operation of the heat pump was explained and follow up from Josh to check quality of work made the whole experience painless. We are so pleased with the heat pump, it made an immediate difference to the temperature and air quality of our home. I would highly recommend this company and would definitely use them again.
L.
Great company to deal with. Prompt initial contact, honest expert advice, and efficient installation. There was a very small delay in delivery (something out of their hands) and they were quick to keep us informed as to installation date. Would reccommend.
C.
I am writing this to let others know about the excellent and honest service from Oxygen Air, this was experienced with everyone I dealt with from start to finish.
I got three quotes and this company was the only company that gave me any confidence in getting the correct installation for our house.
Others were recommending smaller systems to keep the price down, Brent from Oxygen Air had different ideas, larger systems to suite the actual size of rooms and would be more efficient and cost less to run.
Brent recommended two systems, a ducted to the four bedrooms and a wall unit for the living area, this meant we can heat or cool the two areas independently.
As we like our bedrooms cooler than the living area, this system is working great for us, just as Brent said it would.
They also send an engineer around before installation to make a plan for the installers and go over the installation with you.
Even the installers spend time with you before installation, to make sure you are happy with everything that is about to be done.
The installers were nice friendly guys and encouraged you to ask questions if you were not sure about anything.
A couple of days after installation the engineer comes back to make sure everything is working well and you are happy.
Most importantly for me was I had trust and confidence in all the people I dealt with from Oxygen Air throughout the whole process. THANKS.
J.
These guys have installed 3 heat pumps for me. Trouble free. Good advice. Will use them again. Cheers fellas
M.
Had a heat pump installed earlier this year in time for winter. Really impressed by the professionalism of the team, from the initial contact right through to the after install sales/service followup. All the team were friendly and arrived bang on time for appointments. Communication between Brent (sales) and Dennis (installer) and the co-ordination of the office/dispatch team (Georgia & others) meant the whole thing was really smooth & easy. Install is clean & tidy - very impressed. Thanks again!
C.
We LOVE our new heat pump! Communicating with Oxygen Air was easy and professional. Installation was hassle-free and also very professional. We love the look of our heat pump and the size is perfect for our house. We love how the pump opens upward and looks very slim on the wall. We believe that we received excellent value for the price we paid and I highly recommend this company and their product.
C.
I purchased 4 x Wireless Fujitsu heat pumps from Oxygen Air for my lounge, bedrooms and my work office in April 2018. I dealt with Dale from the outset and he was a pleasure to deal with, very knowledgeable and he was the one that suggested the locations for each of the heat pumps and which models to go with.
The initial scope was to go with 1 wireless Fujitsu for the home office and the rest of the rooms using the standard Fujitsu models. I decided to go with Dale's advice on heat pump placement and made the choice to install all rooms with the wireless Fujitsu models which I feel was the perfect decision now as we can control everything conveniently at home or remotely and we don't have to keep going in to baby's room and disrupting his sleep when we want to change the temperature. I can also turn off and control all the the heat pumps remotely if someone has left the house and forgotten to turn one of them off.
I accepted the quote for the work on a Friday and Oxygen Air were able to fit me in after that weekend so was very happy with the prompt installation date. The 3 installers arrived first thing in the morning and finished in the afternoon. They always made sure we were happy with every step of the work during the process and completed the work without issue.
One month on and we are still very happy with the heat pump placement suggested by Dale and the difference it's made to our household. We have just received our first power bill using the heat pumps and last years bill was much higher for April / May and for this bill cycle we've had all 4 of the heat pumps used extensively.
Overall I am very pleased with the work carried out by Dale and the entire team at Oxygen Air and would not hesitate in using them again for any future work.
J.
I met Ezra from sales of Oxygen Air on Monday and I got my heat pump completely installed and working on Thursday. What a great service this company has offered! From sales to installers! Highly recommended for service and price. Ezra did a great job explaining all the things I should know about heat pump! Kudos to your great team!
R.
From the very start Oxygen Air was an exceptionally easy company to deal with, prompt on service, rep coming out, straight forward explanation on units and how they work, listened to my business requirements & concerns as I own a hair salon so even temperature was important as well as quiet. The guys who can to install as well as the contracted electricians we fast, tidy and efficient. Since having it installed we’ve found it great.....highly recommend this company and their workmanship.
N.
We called Oxygen Air on Tuesday and on Wednesday evening we had Chris from Oxygen Air out to our home to specify our heat pump. I more or less knew what we were after, but relied on Chris for his expertise and he was very honest and open. We really appreciated that. We then signed up that night and the next morning their office called as promised and we had our heat pump installed Monday morning. The installers Damien and Julian were great. They explained what was happening each step of the way so there were no surprises, took their boots off at the front door and cleaned up after them. They also explained before leaving how to use the heat pump. Highly recommended. Don't waste your time elsewhere, you wont be disappointed.
P.
Great professional service received from Ben and all the team at Oxygen Air. Heat pump installed without drama and as advertised. No surprises! Excellent and clear comm's from all concerned throughout the process. So very much appreciated and our tenants are now happier and nice and warm. Thanks
H.
We recenty upgraded our single room heat pump to an in-ceiling ducted system with Oxygen Air. They were able to fit us in very quickly & the planning & install process couldn't have gone more smoothly. We haven't fully put it through its paces yet but so far very happy with the finshed product. A big thank you to Benjamin who was very knowledgable & quick to respond to any questions or queries we had.
S.
Just want to say thank you to Oxygen Air for the wonderful service installing my new Fujitsu heat pump last week. From Brent coming to quote me for the size most suited to my home and helpful information as to maintenance and using the new unit, to Jordan the guy who installed it a week later and gave me a rundown on how to use the remote control and cleaning up both inside and outside on completion of the job. Will certainly recommend Oxygen Air Heat Pumps to anyone I know wanting to have one fitted. Wonderful service and very polite, helpful and accommodating staff. It was a pleasure to do business with Brent, Jordan and the team.
Sharon Hoffmann
E.
Great company. It took two attempts for me to call for them to get back to me but once they got in touch, for a quote, they were great. Installed heat pump from one day to the other in August! And the heat pump is great, perfect for our needs. The guys that installed it really professional, clean, on time and friendly. 100% recommended if you need a heat pump.
R.
Thank you oxygen air. Thanks to the salesmen who took the time to come out and help me choose the right system for my allergies, and an extra thank you to the technicians. Days before the lockdown, I was quoted and had everything installed. I don’t know how I would have handled lockdown with it now, thank you so much to the entire team!
J.
Great measurement and advice from this company. They also did a very good job to install the heatpump in our living area. A follow up call to make sure everything is fine after the installation. Highly recommended.
C.
We are very pleased with our recent upgrading of our Air-conditioning system, Brent Daglish came and scoped out our requirements, and his recommendations were spot on , The Install Team removed our outdated Air-conditioning, replaced and set up new system, cleaned up after themselves and explained the operation of the new system to my satisfaction. The new setup is far superior than the underrated one unit we had before. I would recommend Oxygen Air for your Air-conditioning requirements and will be using then for our future Air-conditioning needs.
J.
We have purchased 3 Fujitsu heat pumps for our own and rental properties. The service from Chris Rushton was outstanding. We got an excellent deal each time and he kept in touch through the installation process. Other companies refused to install one of the units in the required location where Oxygen Air technicians went the extra mile and found a way. Thank you for the great service
T.
Great product knowledge and advice from Brent. Chose a well suited heatpump for our property. We were happy with the price. Friendly and efficient installation team who were a pleasure to deal with. Only let down was from the installation organizers who made a couple of errors. All in all, we will happily do business again and recommend the services of Oxygen Air.
C.
Had a heat pump installed by these guys almost 12 months ago. Been the best investment. I was super impressed by there professionalism from the outset from meeting at the home show through to install. The installers were polite, knowledgeable, tidy and very careful in there work putting my concerns of holes been drilled etc at ease.
Thanks very much wish I’d had made the call to get one sooner!
A.
After having 4 different companies quote I was referred to Oxygen Air. The sales process with Chris was excellent with great information, great recommendations and a quick turnaround of info. The friendly customer service team contacted the next day and then installation was booked 2 days later. The install team were professional and left the site tidy and workmanship looked great. Highly recommend this company!
s.
I recently installed a fully ducted heating and cooling system in my 4 bedroom home, Dale not only provided me with the most cost effective deal but was able to provide me with long term technical advice. Having shopped around Dale and his team was able to accommodate me within my budget. The team was fast in their installation and tailored the installation to my needs. Dale was able to get my installation done within a week of me accepting the quote. Thank you Dale, Thank you Oxygen Air :). I highly recommend anyone looking for such a system to work with Dale.
A.
This is our second purchase from Oxygen Air within 18 months. Great service by Brent and the team. Brent was flexible in appointment times and very helpful during the home visit. The heat pump was installed within one week of our initial enquiry. A very tidy install at a great price.
S.
After getting 3 quotes for 3 heat pumps we decided to go with Oxygen Air. From the first contact we had with the company we were impressed with their positivity, advice and commitment to getting the job done.
The install went without a hitch with the guys turning up on time and cleaning up after themselves, they were also really polite and nothing was too much trouble.
I have nothing but good things to say about this company - 6 star service!!!!
B.
Thanks Ezra, Matt, Eddie and Georgia. Great service from start to finish. Very professional, friendly and helpful. Ezra did a great job explaining everything and advising which pump would be suitable for our house. Matt and Eddie(? sorry if I got your name wrong) were lovely, considerate to the fact my Mum (93) was still asleep when they arrived but completed the job and also left the property clean and tidy - thanks guys. Georgia thank you so much for reminding me about paying the account - totally forgot but you were so helpful. Awesome job all round. Totally loving our Heat Pump.
L.
The whole process was very easy right from the start. Josh came around to tell me about the heat pumps and decide the best place to install. Once that was done I booked the installation and within a week it was all installed. The installation team were great, quick & efficient and extremely tidy. Over all a very good experience from start to finish. Loving the heat pump, so very quiet, warms the area downstairs beautifully.
R.
Needed a heat pump installed and spoke with Ophelia to organise a quote and she was very polite prompt and courteous. Chris came out to see us and gave great advice as to what we needed. The install guys were very good finished before schedule and gave me a very good breakdown of the instructions and maintenance of our unit. Chris followed up after to make sure all is well and that I was happy.
All in all a great company to deal with and would recommend them in the future. Well done oxyair team.
M.
The team at Oxygen Air have been great. We are loving our net Fujitsu heat pump. The sales consultant was very friendly and knowledgeable and helped explain all the technical aspects regarding the heat pump very simply which has awesome. The install team was a pleasure to deal with too. They really made the whole process so simple and stress free. Thanks guys!
K.
Oxygen Air, such an awesome group of people. Ordered a heat pump and install and were expecting to wait a couple of weeks for it to be put in the new house. However when someone changed their install date. It was installed two days later, to our delight. The house is now warm and the family very happy. The installer did a top job and cleaned up before he left. Recommend this company for the best priced heats on the market.
Thank you so much.
M.
Brilliant service.
From the first inquiry phone call right through to the guys who did the install, Oxygen Air were a pleasure to deal with.
Josh gave me great advice on the various options to suit what I needed, and the installation crew were punctual, friendly and did a really tidy, professional job.
These guys really know their stuff.
T.
We got heat pumps (a Multi Room System) installed for our home from Oxygen Air in August. Absolutely appreciate all the guidance, support, and service the whole team provided us. The team is very patient, focused on the customer needs, professional, reliable, and friendly. Highly recommend Oxygen Air for all your Heat Pump, Air Conditioning and Ventilation services! :)
T.
Oxygen Air have done an excellent job from start to finish installing our office air con units at TASK Lighting and we highly recommend them.
Chris Rushton, the sales rep, initially quoted for us a great price.
The install team were on time and kept us informed through out the process.
The units work perfectly and are whisper quiet.
M.
We have recently had fitted to our home a Fujitsu heat pump.
Our first experience with this type of heating but our experience with Oxegen Air and their staff made this a worry free installation.
This made possible firstly with Chris who came to our home with advice as to which heat pump suited best.
The installation carried out as promised by Chris in a timely and efficient manner. Both installers completed a thoroughly tidy job to the installation of both the indoor and outdoor units.
Thanks again Chris we have recommended you.
J.
We had a ducted system installed in our house by Oxygen Air. From my first contact with Josh to the completion of the install, the whole process was profesional and easy. During the install my wife was at home with our 2 young children (both under 2) and the install team was friendly and courteous. We are absolutely stoked with the system, my only regret being i waited so long before getting it. I'd definitely recommend giving Josh a call and going through your options with him.
M.
I had a Heat Pump installed in the lounge 2 years ago and so when I required a further one in the family room I choose Oxygen Air again. The quote was quick and the work was carried out very shortly afterwards. The team were excellent very efficient and tidy. Also pleasant to have working in the house. I also got added advice to where the best place for the remote should go on the wall. .
M.
Had fantastic dealings with this company last week. Were quick to respond and to come around and give us a quote. Then installed later in the week. I was very happy with all of the staff I dealt with, very pleasant and professional. Great job taking out and installing a new heat pump. Would highly recommend.
A.
From start to finish, the entire team were extremely professional. Brent (salesman) did not try to oversell anything. He listened to my issues and was able to fully explain any queries I had. Their admin team kept me informed re the install process and were always communicating with me re any delays. They even brought the install forward because they had an opening become available The install team were awesome and explained every bit of the process. They were amazing in that our place was spotless by the time they left. I will definitely recommend OxygenAir to any of my friends. A+++++.
A.
Peacock Bros NZ Ltd engaged with Oxygen Air to Air condition our upstairs offices. They were very responsive, fast and efficient from quotation to installation, also offered the most competitive pricing. Will use again, highly recommend to any business considering a new or upgraded Air Conditioning Solution. Andi Thompson, Managing Director.
B.
I contacted 3 companies regarding a heat pump install. One never bothered to reply. The second sent a sales person who ran in and ran out, then sent a quote via e-mail. Martin from Oxygen Air contacted us and made an appointment. He arrived on time, spent some time measuring rooms, investigating options and explaining what the best approach was. While on site, he provided a brochure on heat pumps, their installation and an installation quote. An appointment was made, installers arrived on time and later an electrician to connect. The install was completed in one afternoon. Very professional team.
o.
Met Ezra Castles for the initial consultation, recommended Panasonic (and did comparison for two other brands) for our bedroom on the 2nd level townhouse. Ezra provided some pictures to assist with the body corp approval. Installers scheduled to come at 1pm, after repeated calls to their office, installers eventually came at 430pm. Installation was smooth and they cleaned up afterwards but of course there were some parts we cleaned ourselves after they left.
Just been a week so far no issues, glad to know they cover installation defects on our walls for the next five or six years
Chose them due to the google reviews and they use their own installers
D.
Everyone I dealt with at OxygenAir impressed me with their professionalism, kindness and efficiency. I was always responded to very quickly (quote, follow up questions, booking, etc), the installation happened sooner than expected, and the installation team were awesome - working really hard to complete the job in the timeframe given, communicating with me each step of the way and even cleaning up after themselves! I'd highly recommend them to anyone and wouldn't hesitate to contact them if I need heating/cooling in another house in future.
S.
Had a Panasonic Aero 6KW heat pump installed by Oxygen Air. The experience started with a phone call to their 0800 number that was answered by a friendly and helpful voice. Followed by a visit from a consultant, Josh who is equally friendly and listened to our needs and provided recommendation after taking a few quick measurements of the indoor space to be heated and cooled. This was followed up within a few days by two friendly technicians that installed the heat pump professionally and exactly where I wanted the indoor and outdoor units. Overall the service was outstanding and the heat pump exceeds our expectation. I confidently recommend Oxygen Air to others.
J.
From our initial contact with Martin at the Auckland Home Show we were impressed with his knowledge and professional manner. Martin gave us a quote and he kept to this price. Installation was completed quickly and efficiently. We are very happy with the heat pump and would recommend Oxygen Air to anyone contemplating installing a heat pump.
A.
I have used Oxygen Air to install heat pumps at a number of rental properties. The service is excellent, sales staff know their products, the prices are very competitive and the technicians are always on time which is important when dealing with tenants who don't want to be mucked around. I would certainly recommend them to anyone.
J.
My family is very satisfied with the airconditioner/heat pump installed in our property. The workmanship of these guys, the installers and electrician (Anthony, Vinesh and Tyson) is very satisfactory. They arrived on time, well knowledgeable on the job and really awesome!
L.
Just wanted to say thank you to Josh (sales) for his honest advice & no sales pressure. The aircon is perfect for the area as you advised.
Also the very quick office response & the great work of your installation team.
We are very happy with your service & will definitely recommend your company.
Thanks again!
A.
We had our Oxygen Air system installed yesterday. The men who came on time had excellent work ethics. To our surprise they cleaned up after they had finished with vacuum cleaner inside and blower outside. They were very friendly and answered any questions we had in easy to understand answers. We are not very technical. Would highly recommend this company if all their workmen are the same
B.
Absolutely Amazing.
Jordan, Tyson and Julias did the installation of Heat Pump at my property. The guys were very professional and respectful. They also cleaned the area nicely as if no work was done there. I would highly recommend Oxygen Air.
K.
from our initial contact with Chris , their communication and service has been excellent. Chris arrived on the Tuesday to do the quote - we accepted that quote and the heat pump in our rental unit was installed on Friday . All done in under a week - you cant ask for better than that.
We have a happy tenant along with happy landlords . We dealt mainly with Chris with admin support from Robyn . Two of the best in mu opinion
d.
This is from my client who doesn't have a Google account so she emailed this to me ......
Hi Brent.
Thank you for measuring and planning where the heat pumps for our two properties were to be installed. You were right on the button! The positions for both are just perfect. Oxygen Air is also to be congratulated on their installers. They were both so courteous, worked steadily and quietly, tidied up after the work and were very considerate and respectful to us. We heartily recommend both your service and your product. Please feel free to use our comments in your company testimonials. Thank you for a great job well done - we will certainly continue to promote Oxygen Air.
Alison - Ellerslie
A.
Right from the first phone call, Oxygen Air were so lovely to deal with! The customer service was amazing. Brent came out to advise on the best heat pump and where to put it etc, very informative, and came to a great decision in the end. The installers Akshay and Leam were super lovely and did an amazing installation job! Couldn't be happier. We got a 6kw e3 series heat pump and it's beautiful and small and quiet and looks awesome in my kitchen! 10/10. Thank you!
C.
Easy to deal with. Oxygen Air Auckland agent did not try to up-sell more expensive or useless equipment, gave me specification on exactly what i needed. Install was clean and professional, very tidy and quick. Smooth experience
d.
Extremely impressed with the service we received from Oxygen Air for an install near Cambridge. Very professional, from initial contact at Home Show, through to front of house, to the installer - an impressive team. Their communication was excellent and it made the whole process seamless. Thank you, and we have no hesitation in making this recommendation.
H.
I won a heat pump through this company and they were wonderful to deal with. Quick to make contact and congratulate me. They came and made an assessment of our home for suitability and provided me with different options for us to consider.
This is a company who clearly has a good culture and employees are proud to work for it. This is the type of company you want to choose for your home heating or cooling solutions. They'll stand by their products and services and deserve their high customer satisfaction ratings.
V.
I would not hesitate to use Oxygen Air again and will be recommending to all our friends. We found their sales consultant Dale who is such a lovely young man. He is very informative and professional as well as the wonderful install team who did a terrific job with the installation of our units.
S.
Excellent company
We recommend to everyone,
I just wanted writing some new words they installed yesterday new pump 31/05/2022 again excellent professional jobs .We recommend to everyone 👍
Thanks
Oxygen Team
S.
We had three heat pumps installed into our new house's bedrooms a few days ago. All staff we encountered were great. Krish and Rajan did a fantastic job installing for us and were conscious of ensuring they did a top job. They were here on time, worked very hard and were very courteous and respectful. The pumps are also doing a great job so far - they cool our super hot bedrooms down really quickly without feeling overly cold and are very quiet in comparison to a new top brand pump we had recently installed in our last house. Would definitely recommend to all.
K.
The Rep that came to see us was very helpful and gave us great advice.
The whole process was so quick from meeting the Rep to our installation - within a week! Their pricing was competitive also.
We love our heat pump and are so glad we chose Oxygen Air.
Would definitely recommend!
H.
I contacted Oxygen Air to have a heatpump installed, Chris Rushton came around the next day for a quote. He was very knowledgeable professional. I had the team to come and install the heatpump the very next day. As a trades person myself for number of years I can appreciate good workmanship, the installation was to my expectations. I am very happy with the Fujitsu heatpump, it is working exactly as Oxygen Air said it would. Thank you to Chris, the installers and the rest of the friendly team.
C.
Everyone we dealt with at Oxygen Air were great, from Brianna over the phone to Steve and Nino coming in to service our two heat pumps. Professional, straight forward, friendly and efficient. Would recommend their service for anyone.
I.
Delighted with Oxy Air. Henry listened to our needs and very helpfully educated us as to our best options. Today Elliot and Stefan installed our unit. They were very pleasant, efficient and left their working area spotless. We are delighted all round. Oxy Air have now installed heat pumps for myself and two sons plus my daughter proving that good service pays off.
a.
Josh was great at explaining the products and what needed to be installed. We had two heat pumps added to the house and the installers were awesome. Out of all the quotes Oxygen Air was the best for our needs. Thanks ever so much!
L.
The quoting process was a breeze, and the installation was promptly and professionally completed by a crew of four. They showed me how the heat pump worked and I was impressed when they vacuumed the floor before they left. Thanks team.
M.
I don’t usually write reviews but this company deserves my time. The level of service I received was formidable from beginning to end. To summarise:
- Quick contact after I emailed them to ask for a quote
- They organised an appointment in a very short time frame
- The sales representative (Josh) arrived on time, was very polite and explained everything in great detail.
- Once I decided to go ahead, they immediately contacted me to let me know the installation date.
- They later offered me to bring the installation day forward, which was great for me.
- The technician called me on the day to let me know the specific time he wold be arriving. Once on site he was very polite and professional.
- The heatpump was installed exactly as we wanted, and they left everything clean and tidy before leaving. They provided all the documents (i.e. code of compliance) and took all the necessary time to explain how to use the heatpump.
Now I confirm why they had so many good reviews. Well done guys!
S.
Thanks to Dale and his great great team who installed a Fujitsu ducted heat pump system for me about a month ago in the end of June.
I have been very pleased with this new system since it was installed, warm and cozy everywhere at home, no more weeping windows and mouldy curtains and towels. I don’t even need dehumidifiers and clothing drier since it was installed. I put away a bunch of them and heaters and this leaves me much room without cords dragging here and there.
The most exciting thing is that I only had an increase of about 30-40 dollars in my first monthly power bill after installation. I am more than happy to pay for this little extra while I run the system on for at least 15-19 hours a day or even more, and then the whole family has a much more comfortable winter in the coldest month of July.
I would highly recommend Oxygen Air to anyone who is looking for a better interior living condition like me. They are one of the best teams I ever had for all the big or small jobs done for my home. They are nice and friendly people always trying their best to deliver the best results you will know when you meet them.
What I would recommend to other consumers about this product would be:
1)Be a realistic consumer and ignore some minor imperfections such as the controller is not that easy to use all the features as designed but at least it works well enough to turn on and off.
2)If you live in a relatively small place, don’t think your home doesn’t worth a ducted heat pump system. Just on the contrary, it will totally improve your living conditions at a very reasonable price.
M.
Wonderful, prompt, courteous inspection and quotation by Brent and awesome installation team who were very respectful of the house and cleaned up impeccably after themselves. Very happy to recommend Oxygen Air if you want heat pumps installed.
A.
These guys are excellent to deal with. Brent came round quickly to quote and discussed different options, and installed a week later. The installers and electrician were also very good and professional, working off a pre and post install checklist. They didn't leave until the mobile app was set up and working. We are very happy with it, highly recommended.
M.
Hi Oxygen Air,
Please pass this message on to Jeremy & Martin too please.
We have had your team of installers here today installing your heating system.
I just wanted to say what an awesome group of guys they are.
They have done a fantastic job, left the house in a perfect state, were polite and courteous the whole time, asked questions that needed to be asked, checked everything over with me before they did it, and worked really well between themselves - it's great to hear people having fun while they are working.
They are a real credit to your and your company, and I will be recommending Oxygen Air to anyone who asks about the heating.
And they certainly deserve a warm drink after working in very cold conditions today!
Top job all round - Thank You!
Kind regards,
Rebecca & Stephen
R.
Excellent team. Friendly dealing and professional approach. Specially dealing with Brent (sales representative) for the first time, we felt like a family member came in our house and giving honest and professional advice to install heat pump. Awesome customer service by installation and the accounts team. Highly recommended !!
W.
Dale and the team at Oxygen Air are fabulous to deal with. They are very prompt with our requests and communication is always great. The service they provide our company (Supreme Property Management) with is of a high standard and we thoroughly enjoy working with them. Keep it up!
m.
We have been absolutely thrilled with the service from Oxygen Air, in particular Benjamin LeClerc Orr. We have a number of rental properties that we are in the process of installing heatpumps and he has been awesome to deal with. Very professional & friendly.
R.
Wonderful company to deal with. Competitive price and very professional. Highly recommended. Robyn and Brent were great and a pleasure to deal with. The guys that completed the job knew their stuff. Great team and will definitely use them again.
C.
Josh came to our home and checked out where we required the heatpump etc found him very knowledgeable. The heatpump was installed within a week from ordering, Georgia in the office was efficient and pleasant to deal with, the installers Sukhuinder, Farish and ljaz did an excellent job checking placement of units and piping, showed how to use the unit, cleaned up all mess and took rubbish and wrappings with them, the electrical compliance certificate arrived a couple of days later. Highly recommend Oxygen Air.
L.
We have our heat pumps installed before Christmas and very happy with them! Very Impressed with Dale Olge, with his professional advice and efficiency. Also, to your installation team - Aman and Dennis, they explained to us before installed the heat pumps, cleaned up afterwards and done a great job. Finally, to your contact centre team, always got a prompt reply when I emailed. Thank you!
G.
Amazing company to deal with. From Brent who measured up and provided the quote, to all the office staff I spoke with to book, to Steven who did the installation, all were AMAZING! So much so that my Mother is using Oxygen Air to install her heat pump.
P.
Hi there, just thought I would send you this email regarding our dealing with you and your company over the last few weeks.
We initially heard about your company through a lady I work with who had been on your website looking at your specials.
We have been very impressed with your service and the way we have been treated. The staff in the office arranging the quote were prompt and efficient.
The installation staff were really good and took the time to demonstrate the functions of the unit.
In all a really good experience.
Thanks again.
H.
Had a Panasonic heat pump installed to cope with the increasing humidity of Auckland summers. Fantastic job from the team at a very competitive price. One happy customer here 😊
A.
I would unreservedly recommend the service at Oxygen Air. Their sales team are knowledgeable and to the point. Their engineering advice is considered, and I got the impression they took pride in making sure whatever they installed worked for our specific requirements. Their technical team were professional, experienced and most notably timely.To top it off, their pricing is reasonable and transparent. Again, I would (and actually have) recommend them.
M.
Professional; On-time; and friendly
Always kept us informed and updated.
Cleaned up after the work which made us comfortable.
I'll 100% recommend Oxygen Air service 👍!
S.
Oxygen air recently installed a ducted heat pump in to my property.
Throughout the process they turned up on the day and time they agreed with me. No hard sell in the process which was awesome.
Installation complete in a day, the team did an excellent job and cleaned up inside and outside. I would definitely recommend them.
C.
We had several quotes from various companies for our heat pumps - oxy air stood out by miles. Dale was fast, thorough and very professional. Oxy also offered us the lowest price- for the highest quality heat pumps. We had an install date booked in approx 2 weeks away (the soonest available) - but oxy juggled things around and booked us in a free slot that opened up which brought our install forward to the next day! Install was smooth and pumps work perfectly. Highly reccomend!!
L.
Had such great service from start to finish. Excellent communication about when measurements and install were going to happen. Everyone was on time, knowledgable and friendly. Install went very smoothly and done much faster than I had expected. Very pleased with the heat pump, too!
P.
As a homeowner and property investor, Chris Rushton from Oxygen Air was recommended to me many years ago and has sold me many Heat Pumps since. Chris is friendly, efficient and always on time to look at my jobs. I continue to recommend him to all my family and friends. He comes out and advises on which Heat Pump is best for each situation and provides me with a competitive quote straight away. Once I give the go ahead, the rest of the team jump into action and the entire process moves along smoothly. I have never had any complaints. They are a pleasure to deal with. Thank you.
R.
I would highly recommend Oxygen Air! Superb service from the day I picked up the phone and made an inquiry through to their office (Ophelia) in the sales team helped me with all my questions and organised a quote with Martin, Followed by a call from the installation coordinator (Alyssa) although the wait time was 3 weeks Alyssa managed to book me in for a quick install. Big Thank you to Jordan & Praneel who turned up on time and took me through a pre - install check list to make sure I was happy with the positioning of the indoor & outdoor unit and answered all my questions, they cleaned up after the installation and vacuumed my lounge and gave me a demonstration of how to use my heat pump. Thank you very much Oxygen Air Team I will definitely buy another heat pump for my granny flat and recommend you to all my family and friends with what an outstanding service you have!
D.
Love the heat pump I had installed in July. Every part of the process from enquiry through to installation was handled very professionally. Oxygen Air is a great company that I am happy to highly recomend. Thank you Oxygen Air.
With thanks
Dianne
E.
Oxygen Air installed our new Heatpump quickly and efficiently in our office space. They were quick, cleaned up after themselves and gave us a great price. Very happy with our new heatpump.
J.
Amazing service having had three other quotes Oxygen Air was not the cheapest however the professionalism Dale showed through the process was head and shoulders above others. His knowledge of the system and the importance of positioning is what really stood out for us. The installs have been done to an extremely high standard and we couldn't be more happy to have chosen Oxygen Air. A++
J.
Recommended to me by my mate and indeed the company were so professional from the representative down to the installer. Price very good with terms which is very helpful for budget. Installation was so fast and clean. Guys very respectful and professional.
Highly recommended!
k.
I'd like to thank Dale and the team at Oxygen Air for the amazing install done in my home.
The installer was kind, polite and very tidy.I won't hesitate to use them again in the future and recommend them highly.
A.
excellent company to deal with. Their sales team are experienced, knowledgable and well spoken with no pressure tactics. The price was so exceptional I questioned if it was even legitimate compared to the other 3 quotes I received from other companies. But sure enough, the heat pump was installed quickly and without any problems. Top quality product, and the aftercare is also exceptional. Highly recommend. Anita Sutton (owner) Auckland Cake Art
O.
Oxyair did a great job on two wall mounted heatpumps. One is running 24/7 with no issues. They're a great bunch of people and the pricing was better than the competition by far. It didn't look like they took any shortcuts either and with a 5 year warranty we are more than happy. I think what made me decide to use them in the end, was their willingness to help solve our air flow needs, rather than just to get new business. Cheers guys.
G.
Couldn't be happier to have gone with Oxygen Air for our rental properties. After getting multiple quotes from other companies they stood out by a mile with the excellent service provided by Dale their consultant all the way through to the extremely
High level of workmanship from their installers. I will be telling all my friends about Oxygen Air!
A.
I have now purchased x2 of the heat pumps provided an installed by oxygen air. Both interactions of me dealing with this company have been positive an I believe I have been proved the best service. Top notch sales chap Dale Ogle providing myself will all the information I possibly need about hearing/cooling systems & friendly warm service from the insterlation staff 10/10.
A.
Steve McKinney came and did the install for me. Very clean and professional installation. Highly recommended.
K.
Oxygen Air - Where do we begin. We dealt with Chris Rushton and explained our need for heat pumps and the urgency behind our need (as we have a child with congenital heart condition) Our timing was against us as it was the end of the year, a few days away from Christmas in fact. This didn’t stop Chris or the team at Oxygen Air.
When I tell you they moved mountains for us, I mean they truly did. From the moment Chris spoke to us about the pumps he recommended, he didn’t make you feel like it was a sales pitch but he genuinely cared for our situation.
That afternoon the office called and had arranged for the team to come and install 2x pumps right before Christmas and the other 2x soon after Boxing Day. The boys did an amazingly tidy and fast job to install.
We were in safe hands with Oxygen Air from the very beginning to the end. We have and will continue to recommend Chris and the team!
Thank you everyone invovled! Our son is able to get through the cold winters and the harsh heat of summer without any concerns. We appreciate all that you did for us!
M.
Every step of the consultation, sales and installation process was flawless. The best advice and an amazing team of people have looked after us from wo to go.
We are thrilled with our ducted system and are looking forward to keeping cool for the rest of this Summer and can't wait for Winter, and a cosy dry home.
There is no reason to use anyone else - Oxygen Air are the people to deal with!
M.
Not sure if been a repeat customer helped but got quote Wednesday pending a month lead time, they had a cancellation my heat pump was installed two days later. Can't get better then that, excellent company, highly recommended
R.
Oxygen Air is a first class organisation operated by professionals who know their business and in so doing provide outstanding customer service from beginning to end. We recently bought and had installed a heat pump. The process from purchase and scoping through to installation was completely hassle free and ultra efficient. A pleasure to deal with!
P.
Have used Oxygen Air for all my rentals properties and I must say what an absolute pleasure they have been to deal with from start to finish. Dale their sales consultant was exremly helpful with his vast amount of knowledge and handling of tenants with one of my tenants even complimenting how respectful he was through the process of being in the home. I would recommend Oxygen Air to all!
A.
Thank you for our new Heat pump! What a pleasure it was dealing with Oxygen Air, from first point of contact through to installation, they did a brilliant job. Will certainly be recommending you to all our friends.
M.
Oxygen Air are excellent to deal with and are knowledgeable and friendly. They have one of the cheapest offers for ducted heat pump systems I've found. Thanks so much guys, very happy with the product and install.
J.
Excellent customer service, highly recommend using this company. Chris Rushton the sales consultant was very helpful and knowledgeable. He provided a detailed quote including a house plan for the layout of the air conditioning system and was able to provide a solution on what was quite a complex job. Pricing was competitive and a good quality product.
r.
Oxygen Air an excellent company to deal with. Very professional servicemen, friendly, punctual and informative. Benjamin LeClerc Orr, their sales liason representative, made the whole process seamless from inital inquiry to installation follow-up. Oxygen Air highly recommended
A.
Excellent service and 100% professionalism from this organisation. The entire process from the initial quoting, to confirming installation, to the install could not have been any better. Absolutely perfect and we could not be happier with our second heating system from Oxygen Air. Sensational job.
M.
Dealing with this company was an absolute breeze. No sooner had we decided to get a heat pump the very experienced sales person (Dale) came around & suggested the right one for the area. The installation was done a couple of days later by a very friendly & courteous installer Ronil. Many thanks for the excellent service & would highly recommend them to friends & family.
P.
Excellent service and communication from initial meeting to fitting and installation. Ezra was very helpful with his recommendations and the installation was done efficiently and the guys went out of the way to make sure everything was cleaned up and tidy afterwards.
M.
Martin Kruger appeared on time gave us a quote on a fujitsu heatpump,
was professional and very informative as to what we needed.
The installation was done on the day agreed with no fuss or extra cost.
I recommend him and Oxygen Air as a first rate company to deal with.
-.
This is my second purchase from this company WITHIN 1 year. The salesperson Dale and Brent were very helpful and gave me professional advice. The installation was no problem at all, they even clean up every corner of the place after they finished. This is the heat pump company you should trust.
A.
Dale and the team at Oxygen Air made our entire experience easy and pain free. As someone with zero knowledge on heat pumps, I was given all the information I asked for, and was kept informed every step of the way of the installation process. I would highly recommend this team. Thanks guys!
B.
Excellent service. Whole deal from quote to payment in less than 2 weeks. Hamilton installation. Thanks to Dale and his team. More installations to follow.
Great service again 4/11/2019 Auckland. Quoted Monday, installed next day. Amazing.
J.
Dale was great to deal with and we were given an instal date but they had a cancellation and we were able to get our heat pump installed in our bedroom much earlier than expected. The team did a great job and we are sleeping much better at night. I would recommend them to all.
S.
We've worked with Oxygen Air multiple times and their service is always on point. They are quick, efficient and friendly service. A special thanks to Ezra for helping us out with everything and we would definitely use their services again!
J.
Great job from Josh, Robyn and the team at Oxygen air. The job was handled professionally from quotation through to install. The install happened promptly, is very tidy and the unit is performing well.
A.
Great experience from initial contact through to in house discussions with Brent. Very helpful and good suggestions.
Install was super fast as it was for my elderly mother who had been discharged from hospital. Ordered on Friday and installed the following Thursday. Outstanding guys.
J.
Great sales service, good price but the installation was another step beyond what would be expected. The two guys who came to do the install were an absolute pleasure to have in the house. Great communication between us and them made the whole experience top notch. Thanks Sandip and Shonal for that.
J.
Full marks for punctuality. The consultant Chris was very informative, going out of his way to investigate our setup and advise on a variety of options. The installation team were able to deal with a small glitch in the wiring with no worries. The unit is very tidy, and is doing a great job.
E.
We had a Ducted heat pump system installed by the Oxygen team, i have to say i was very impressed with the process from start to finish. We have just been through and extensive building process and most tradies let us down one way or another, but Not oxygen air, excellent communication and professionalism- i would thoroughly recommend these guys/girls
S.
Brent came and spoke to me about my heat pump. He suggested getting a bit bigger than we had initially planned and placing it in a different location so it would direct the heat through the entire house. We have a Fujitsu Wi-Fi heat pump and it is amazing. We leave it on all night and the entire house, all 5 bedrooms included are nice and warm. It hasn't increased our power bill much, significantly less than using a heater just in one bedroom. The guys who came and installed it were lovely, machine and surrounding area all looks very tidy, they did not leave a mess. Would definitely recommend Brent and Oxygen Air to anyone considering a heat pump.
K.
Great Service, had my Ducted system installed Last week the whole process was really easy from booking all the way through to installation. Thanks team. Definitely would recommend.
J.
Had a heat pump installed at my work in 2017. Recently requested it to be moved to another position in the office. Brent called in to check this out with me. A few days later a guy called Steven came and moved the unit. Brent was good but Steven the installer excelled himself in all ways. An asset to Oxygen Air!
D.
What a team! Thanks to all of you involved in installing our duct system. From the very first moment when we asked for a quote until the system is finally installed and tested we have only positive things to say about everyone involved. No wonder your customer feedback is almost perfect. Keep up the great work!
M.
Dale and the installation team at Oxygen Air did a truly outstanding job with the new air conditioning system at our Medical Centre. A delight to deal with at every stage of the process. Punctual, meticulous and professional. Can recommend them without reservation.
Donovan Street Medical Centre
J.
We are very happy with the prompt service from Oxygen Air and the special deal we got. Martin Kruger was efficient and quick in installing our heat pump and cleaned up well and instructed me well.
H.
Its been an awesome experience. Brent guided us well for the selection of heat pump suitable to our needs. Wide range of option for installation and payment options. Quick in customer service and installation. Overall a 5 star rating.
B.
We had a commercial client require a new system for their fit out on a very tight timeline. Oxygen Air responded quickly with a competitive quote that met the need and did a great job with the install
K.
Amazing service and product knowledge from Dale!! Very very helpful and came out the very next day after first phone call to checkout installation. Installed within a few days & the installation team and office staff were also lovely to deal with. Brilliant company.
D.
Pretty happy with the process. A couple of small hiccups - one with reception and booking install date. The other with the technician and placement of ducts in house. Apart from that was great. Install guys very good. The sales guy, Chris Rushton was awesome. Even came back to our house with range of floor grills for my wife to view the night before install at 8pm! Thanks Chris.
J.
If you're looking to have a heat pump installed, dont go anywhere else! These guys were fantastic from start to finish. Neil was great at answering all my questions, and gave us a quote that was far more competitive than other companies in auckland. The installers tured up right on time, got the job done quickly and tidied up after themselves. The finished job is awesome and the fujitsu heat pump we had installed is so efficient. We are loving our new heat pump and it's keeping our whole house nice and warm through these cold months! Thanks guys!
V.
I take this opportunity to say how impressed I am with Oxygen Air and to say a huge thankyou to a very professional and courteous Steven McKinney who installed my heat pump. He was a pleasure to have in the house and a credit to Oxygen Air--a job well done. Robyn the office lady was so helpful, understanding and polite-- very refreshing. From the very beginning starting with a prompt quote, thankyou Martin, all was hugely gratifying.
V. Lowe Tuakau
S.
Very professional and quick service from Chris and the team at Oxygen Air. We are very happy with the heat pump we now have installed in our baby's room. Would happily recommend.
M.
I want to say a big thank you to Steven for coming out and installing our heat pump. He did an amazing job. He was very efficient, communicated very well (even with my son), was very professional and friendly. You can tell he is very passionate about what he does. This guy defs needs a pay rise ! Haha thanks Steven.
A.
Very happy with our new heating system. And the whole thing was so easy. The whole team did a great job, and made things simple for us. Thanks to Ezra for the initial consultation and quote, Georgia for her follow ups, Akshay for the measure-up and layout and to the install team of Sandeep, Savneel and Darshan - they did a great job and left everything neat and tidy and showed us how to use our new system!
K.
I highly recommend Oxygenair. Brent Danglish from Oxygen Air initially came over and worked out the most effective solution for our home .. He also explained to us in detail about each of the options with the pros and cons.
The installation team also completed the installation well before time without any hassle or damage to the property
The units till date have been performing extremely well and in both modes ( warm and cool).
R.
One very happy person. I found the whole experience very good in deed
right from the sales through to the installation, the whole thing went so very well indeed. Got to say the sales person was so professional I wood happily use the company again and would recommend the company to friends and family. Top service
M.
Bought replacement Heatpump. Prompt, honest, courteous service. reasonably priced with follow up after sales care. looking at options for rest of my home and probably will use these guys again.
R.
Advice by Brent Dagleish was clear and he understood what type of unit was best suited to me. I am very pleased with his assistance.
The installers were excellent. Very efficient and cleaned up after themselves.
All in all a great experience.
T.
A pleasure to deal with this company from customer service, site visit by sales representative to installers. We are enjoying our Fujitsu Inverter which was recommended to us and the after sales visit enabled us to personalise our system further. Highly recommend this company who do what they say they will do, when they say they will . Exceptional!
G.
I emailed three business for quotes, they got back to us instantly, I am still waiting for the others to contact me. They came and gave a quote the next day, phoned beforehand, I had the quote that day and approved it, 3 days later it was installed. Superb service happy to recommend them.
D.
I was going with smart vent people but just to come and see me to see what size should we get I had to wait for 3 weeks and then who knows how long to get a heat pump in working......so I found these guys Oxyair……..amazing as the rep was great told me everything I needed to know and bang on time, saw me when I wanted to see him when I was free.
Also heat pump was installed pretty quick and also the guys who did it gave me a run through on how it works they done an awesome job thankyou Oxyair guys toooooo muchhhhhh
M.
Dealt with Martin for the initial consult, very professional and knowledgeable. The guys arrived to install, and were faced with some challenges but sorted it and installed the unit quickly with no hassles. Very impressed with the product and the service. Highly recommended.
C.
Really happy with the service. Consultation with Dan was nice and easy, very helpful, and followed up very quickly for installation. Installation was done very well, fantastic result, would definitely recommend.
n.
I have the Aspen Ventilation System installed by Oxy Air. When I was searching for a ventilation system for my house I could not find much information on ASPEN system so I will provide a detailed review for anyone looking for a ventilation system.
The ASPEN ventilation system does what it is meant to do as in pumps in fresh air into the house and remove stale air from house to dry your home. The fan system has three speed modes high/medium/low.
The control unit however is "dumb". The sensor of the inside house air temperature is integrated in the control unit. The control unit sits in the hallways and the vents are in the bedroom. So on a cold night the hallway is sitting at 24 degrees and the rooms at 21 degrees but it keeps pumping cold air in to maintain set 22 degrees thinking the house is at 24 degrees making it really cold in the bedrooms. The control unit also does not maintain the heat in house by shutting when the set temperature is much higher for it to achieve by either the attic or fresh air. For e.g. if I set the temperature at 27 degrees it keeps pumping cold air at 15 degrees at night instead of shutting down. So yes ventilation system makes your home dry and easier to heat but makes it cold enough for your heater to work hard to maintain the heat levels because of constant flow of cold air at night. One star for the system because of the miserable control unit.
My experience with following:
Brent - Salesperson who came to the house to provide a quotation. Knowledgeable and very prompt in helping with queries but like any other salesperson..highlights only the positives of the system. Once the sale had gone through the interest level and response from Brent to ensure our issues were resolved was disappointing. I guess it is not part of his job since the ball is in the court of the office ladies. Still, does not leave a very good impression when you are not concerned at all once you have sold the product.
Office ladies - hats off to them, they are marvelous to deal with and will help you with all your queries and request. One out of my three stars for them.
Installation crew - Came at time of the booking but installed every duct where it was easiest for them to install with no regards to the alignment of the vents to your existing light fittings etc. Even installed a fresh air intake vent for the "SUMMER KIT" in the enclosed section of the house which gets summer sun all day long making it really hot. So the worst place to make a hole in my roof an place a vent there only because it was the shortest distance from the unit i.e. short length of ducting required.
Hats off to the second technician who came to the house realised the error and got it fixed ASAP. My third star of the review is for this technician who sorted our summer kit issue.
Oxygen Air seems to be a really good company as in they have some really good people and are willing to do their best. Unfortunately, the control unit of the ASPEN ventilation system makes it a system I would avoid in my next property or any of my friends and family's properties (at least for now considering what I have faced so far, if the system improves in future, I may change my mind).
Will I use the company again, Yes but only for a heat pump. Spend a bit extra and get a Ventilation system with a smarter controller and option of few more fan speed settings so you can survive on very cold nights when attic gets cold as well. You can still have the system and turn it off manually at night but then you get lot of condensation on your windows in the morning, which is why you install a ventilation system in first place to reduce condensation. I hope it helps others looking for a ventilation system.
M.
Great service, great product (we choose a Panasonic heat pump) after discussing the varies options available with Ezra Castles. Ezra looked after us really well answered all the questions with great skill ... and patience! Thank you, I would have no hesitation to recommend your services!
H.
Excellent company with super friendly people. Communication was swift as was the installation, an absolute pleasure to deal with - we do recommend 10/10 to anyone looking for air conditioning for their home. Thanks again
S.
We met Brent at the Auckland homeshow and he was knowledgeable about the products and unit sizes. He was able to roughly estimate our costs straight away without up selling us to a bigger unit that we knew we didn't need, unlike all the other companies at the show (who obviously lost our sale). Brent came and visited the property promptly a few days after and confirmed the install to our requirements hiding as much of the pipework as possible.
We chose the Gree Cozy air model due to the popularity of the Gree models overseas and the low cost compared to other brands. We are super happy with the unit and have been reccomending the Gree models to friends and family.
D.
We installed cheapest heat pumps for our living room. But everything is excellent. Kiwis company with goodwill. I really trust them. Highly recommend! Thanks Martin and Alyssa.
Z.
I was initially not satisfied with the install. The conduit routing to the power source was mounted high up on my weatherboards; I would have preferred it to be below the weatherboard section and routed under the house. One of my weatherboards had been split because presumably the installer did not drill a pilot hole for a screw. I placed a bad review. The owner of the co contacted me the same day and visited me soon after. He was very concerned and promised to rectify all issues. The routing has been promptly changed and the split filled, the painter is attending tomorrow.
M.
Great company to deal with. Brought our Second Heat pump this time was a Fujitsu with the Wifi. Great to be able to turn on and off from my phone so I can go home from work to a nice warm home. They also ring you when its time to get a service on your Heat pump and book you in when it suits you.
M.
Very happy with the competitive price and install of the heat pump from Oxygen Air. Benjamin was a great sales consultant to deal with.
A.
Wanted an affordable bur reliable heat pump at my home and the team were so friendly and accommodating, they had the best price and I had my brand new heat pump within two weeks! Will definitely use them again.
R.
Great service. Steve who did installation was extremely helpful and a friendly guy. Nothing was a problem to him. Arrived on time and completed job in stated time. No complaints whatsoever. Thanks again Steve. Cheers Rick
M.
Team did an excellent job in informing us of what can be done, how it would be done. Installation was flawless, and finished ahead of schedule. Been enjoying the central heating solution ever since. Stellar job and service. Thanks!
N.
Professional service...Thanks to Josh for calling in to see us to help chose our fujitsu Heat pump, and to Shakil for the very efficient install...a very tidy job. And thanks to georgia for a good job coordinating. Great job guy!. So warm 'n cosy now!
J.
We are very happy about the whole process. Brent is very professional and responsive, installation went pretty well (nice and clean). Highly recommend Oxy Air.
J.
Did some research on heat pumps and then looked for a crowd that could deliver. Used Google for rating and Oxyair just "Stands out" BIG time!! A Huge shout out to Steven (lead installer), Vinesh (installer) and Tyson (electricals, installer and qualified electrician who certified the installation) these guys know their stuff. Were punctual, organised, efficient, competent, professional throughout even leaving no mess nor cardboard boxes, cables, etc to deal with. But also friendly, respectful and down to earth. One of them is related to a sports celebrity!!! We are very pleased with the entire installation and service. Do your own research but you'd be hard pushed to fault these guys!
G.
We were delighted with the professionalism, and expertise of our heat pump installer Shav, who in a quiet, polite and efficient manner did a great, very neat job according to our requirements, particularly with the exterior unit. The company has been a pleasure to deal with from salesman Chris to admin Breanna, and installer Shav. Thank you.
M.
Chris Rushton provided a fantastic service from start to finish and helped us find the right solution for our home. We had several competition through to quote who were here for 2 minutes and gave us a brochure then left. Chris meticulously measured the whole home and provided in depth solutions and options to our heating and cooling needs. Definitely recommend Oxygen Air and make sure you ask for Chris Rushton!
G.
The boys from Oxygen Air did a great job. And were very quick to make it happen when we needed it.Very impressed with their whole operation and would highly recommend them to anyone wanting a solution to their heating and cooling needs.. Cheers guys. Gene Marr
Oxygen NZ Ltd
Shopping/Retail · 1,213 Likes
K.
hi just wanted to say thank you so much too your amazing staff at oxygen air from the first point of contact , was Offilia , sorry my name spelling not the best, if it wasn't for her i wouldn't have bothered . then Brent the sales man and Brianna in accounts and other things also the installers did a expert job too. Oxygen air should be very proud that thees people are on there staff and not the opposition. the experience could not have been smother as well as a awsome affordable price. i wish i had more houses to use there products and deal with there flawless team. thanx again amazing.
C.
I contacted Chris Rushton to instal a heat pump in my home. He was a pleasure to deal with. I would highly recommend this company. I wish I had used them in the past as I would have saved a lot of money and also been given the correct advise. Wouldn't use anyone else.
Y.
It took just a week for heatpumps and vent system from initial onsite assessment to fully installed which is amazing. The price is fair. The product is good quality and installers are professional.
J.
Have been using Oxygen Air for now all our jobs that have been requested as they have an amazing to deal with from start to finish. Dale has been an absolute pleasure to deal with on all occasions as he has a great eye for detail and is willing to work with our customers as to finding the right soloution. Look forward to doing further buisness with the team at Oxygen Air in the future.
- Ray White
V.
We at Taylor Property Services Ltd have been working with Chris at Oxygen Air for some time now and have been extremely happy with the service he provides which we have found to be friendly, efficient and professional We would have no hesitation if recommending Oxygen Air and look forward to a continued relationship.
P.
For many years now I have relied on Chris Rushton from Oxygen Air to supply my landlords with both heat pumps and ventilation systems. Routinely required to compare quotes, I have found Oxy Air are rarely beaten on price on top of providing beyond excellent service.
L.
I have worked with Oxygen Air over the last 12 months. They have supplied and serviced our heat pumps and would recommend them to others. Dale is always friendly and quick to respond.
J.
From first contact at the home show to the install and everybody in between, just a great professional team. Your service is excellent and we are delighted. What a pleasure to work with. And we would - and have already - recommended you. Thanks so much.
K.
Great to deal with. They've just installed a ducted system into our new home. They were always happy to answer questions, send through photo's examples, meet on site at times that suited us. Highly recommended service from Chris and the team.
J.
Leam, Jordan and Clay were fantastic and did a great job in installing a heat pump. I was very satisfied with their workmanship and I will be sure to recommend this company to my friends and family.
Kind Regards
J Pak
D.
Very satisfied with the whole process. Sukh and Shakeel installed our heat pump and it was done very neat and efficiently. We were very pleased with their work and the heat pump. Highly recommend for service and price!
S.
Orginally I was looking to put a heatpump in my hallway to heat/cool my bedroom areas however after speaking with Oxygen Airs very informative consultant Dale I was advised this would not be the most effective soloution. He then suggested a Fujitsu ducted system which was a lot more than what I was originally wanting to spend however after having all my questions answered I decided to go ahead with this option and I could have not been more happy. This system is absolutely brilliant in every way and has made an immediate impact! Can't thank the team at Oxygen Ai enough.
B.
Great job. Installation at our place and at our rental property went without any problems within a single day. Good heat-pumps, good prices, great customer service.
O.
We use Dale and Oxygen Air to install heat pumps for our rental properties throughout West Auckland. They are quick and efficient, with very competitive pricing to suit our Investors. Obayd - Ray White Te Atatu
N.
Great service, from the office staff of Georgia, Ophelia & Alyssa to the the Install team, Andy, Ben, Elliot and Peter. Awesome to deal with from start to finish, Highly recommended. Thanks.
R.
Good customer service and great communication.
S.
Fantastic people to deal with. Highly recommend 👍😄
B.
Just had a Fujitsu heat pump installed yesterday by Oxygen Air
Most satisfied with all facets of the operation. Would highly recommend to anybody wanting a pump fitted.
M.
Dale was wonderful to deal with! Showed up on time and explained everything perfectly. They team that came out to install were great and even vacuumed up afterwards. Highly recommend to anyone! A+++++
S.
Very easy process. Kept in the loop with everything. Great team of people. No pressure to get the ducted system installed.The installation team just put their heads down and worked through the unbearable heat to get things completed. A bunch of friendly people. Thanks Tauranga and HAMILTON Team.
H.
Have had ducted and high wall units installed.
All the staff from start to finish were great, professional and friendly.
The units operate perfectly and the installs have been clean.
Thanks
D.
Affordable prices, and excellent job on the installation. We are very happy with our product, and enjoying the quiet heat pump. :) We recommend this company. Yulia and Daria
C.
The second time I've used OxyAir, very happy to have them back. Great price, great install, a pleasure to deal with.
F.
Ezra and the team were so helpful and professional throughout the whole process. It was a tailored and quick experience and we are so happy. Our home is transformed!
P.
Oxygen Air are brilliant to deal with and know what they are doing. They have made a huge difference to our office space and now I enjoy coming to work whether it is freezing cold or stifling heat . Thanks for the great job .Paul
X.
I would recommend oxygen air to all, their service and its quality are second to none. Not only I got a GREAT deal, the installation was quick and smooth, technician arrived on time, very friendly too.
Thank you so much.
D.
Outstanding service and delivery of heat pumps to our home - highly recommend
K.
Amazing service, great price! Would 💯% recommend
R.
Recently had a heat pump installed. Great customer service. Highly professional job. Would recommend. Will definitely be using Oxygen Air in the future.
C.
Thank you very much for the whole team, Dale, Josh, Alyssa, Georgia, and the installation team of Zuber. The efforts of the installation team has impressed us. Highly recommend to use this company. It is a 6-star service.
L.
Thanks to Oxygen Air for installing heat pump at my place.
The engineers (Sukh and Shavneel) were professional and prompt in their service, thanks for your service.
G.
Awesome service. Installer turned up at the agreed time and installed the heatpump as promised. Left everything clean and tidy. Lounge is now so warm! Thanks Oxygen Air!
R.
We needed a heat pump in a new portacom office. It was installed promptly and very efficiently and we are now enjoying the benefits. They are highly recommended.
G.
Dale and the team have been great. Easy to deal, clear quotation with photos showing installation plan, and jobs done with good time manner.
S.
Advice on what we should install into our work area was in plain language. The install was quick, efficient and tidy. The staff working in the area are looking forward to the summer rather than wondering on how they will manage the heat. Many Thanks
C.
Highly recommend to any one thinking about getting a heat pump installed. Farnish and Shakil displayed excellent workmanship and professional service. Thanks a million guys. Keep up the tremendous work.
s.
Just wanted to write a MASSIVE thank you to Dale and the team at Oxygen Air for another stress free experience. Third time using Oxygen Air and I must say they go above and beyond each and every time! A+++ Recommendation.
B.
The person who did the initial quote was honest and upfront around his recommendations. When they did the initial install, the water the outdoor unit expelled fell next to our front door. As soon as I flagged it as an issue they promptly sorted the issue out.
P.
Dale was absolutely brillant to deal with and nothing was a problem.
The install team were great as well as arrived on time and got the job done to perfection!!!
L.
Steve and Matt installed 2 units at our Early Childhood Centre on Friday and did a fantastic job. We would have no hesitation in recommending them. Thanks guys:)
M.
Initial problem booking for a quote due to booking system and miscommunication between office and salesperson. Missed scheduled appointment time twice. Rebooked for another day. Salesperson was knowledgeable and pleasant to deal with. Waiting for quote.
G.
Very professional service and advice. Martin Kruger was excellent' explaining the best solution for us and the the team did the install were quick, courteous and highly professional
J.
Excellent Service from Dale all the way through to Alyssa in Bookings and a HUGE thank you to Jordan and Clay they were very efficient on the install side of things and even cleaned up after themselves which I thought was very professional!
P.
Thanks Josh and the team for helping us find the perfect heat pumps for our home. Really friendly and professional bunch. Fantastic service, would highly recommend.
C.
Great service. Really great company super easy to work with, they came to us and gave a super competitive quote. Fast install and non intrusive. Highly recommend to everyone.
j.
thanks eddy for fast and shape quotation. Installed in following week with no delay. Technician came on time and do a very tidy installation. clean up after job complete.
R.
Ran remotely, got the job done with no issues. Great team
m.
Awesome job start to finish. Thanks again Dale and the team at Oxygen Air for a very pain free experience. Will ensure I recommend to all!
S.
We went for a full ducted heating and cooling system. Team were prompt and very professional, delighted with result, highly recommend. Thank you!
H.
Inquired about a heatpump for my parents house as my folks are getting older and I no longer want them chopping wood. Chris Rushton was very helpful with our needs and the prices are better than anywhere else.
N.
Great installation team and customer service. Appreciate them cleaning up their work afterwards as well.
A.
Excellent customer service. Brent was super accomodating, and the installers were helpful and dedicated to the job on hand.
C.
Good Price and amazing customer service received from every facet of the business. I especially loved there checklist they carried out after the gear was installed ensuring I was happy, there was no grubby fingerprints left behind and everything was completed as per the agreed schedule and correspondence
E.
Just had to tell you how very pleased we are with the Fujitsu four room unit you installed for us--not only the unit but the installation, which is beautifully done and so quiet !!
c.
Thank you to the whole team at OxygenAir following the installation of our Fujitsu heat pump last week.Professional and friendly team from the back office to the sale Rep and finally the installer Steve who arrived on time and carried out a clean and efficient installation .Valid reason why they have so many positive reviews .Clem Remuera
J.
Oxygen air were a professional and expert company to deal with
They were competitive in their pricing, and installed 2 heat pumps with no problems
Highly recommend them
s.
i found these guys great ,, right from quick sales rep ,price was good, and once i gave the ok they were fast to get here to do it,, installers were great ,, i cant think of any issues with the whole process AAA CHEERS GUYS
G.
Ezra quoted the right combination for us and the install guys were prompt and tidy. Happy to recommend.
N.
Am very impressed by the service I received from Oxygen Air,,,,from my initial consultation to the installation it was all very professional & efficient.....highly recommended.
J.
We were very happy with both the Sales and Instalation. All done very professionally. Heat pump is fantastic!
D.
We had 3 installs done at once - good team effort and all installers were efficient and very professional. Good cleanup afterwards as well.
S.
Thank you Ezra, for a very straight forward and honest recommendation when providing us a quotation. Thank you Steven, for a faster-than-expected and very tidy installation.
A.
Steve and Vanesh were efficient, tidy and polite. They made sure I understood everything pre-installation and post-installation. Highly recommend them.
J.
We had our Fujitsu Heat Pump installed last April.They are quick and efficient like the Fujitsu heat pump, too. Guys out there, try Oxygen Air!
K.
I want to thank Oxygen. Air Heat pump company guys SUDESH an ANIIL how they did a massive JOB in my house today they were so good an tidy on how they put my heat pump in fast tidy... Much respect guys 10/10thanks guys
C.
Hi
I would like to say a big thank you to all the team at Oxygen Air ,I got a free quote by Neil Youkhana that was a good price ,then had a follow up call from one of the sales team which I accepted the quote,from there I had correspondence with Georgia who was great with everything,the boys turned up before time and done a great job,so thanks again to you all.
Craig
C.
Just had Steve install are new system. So professional, friendly and did such a tidy job. Very impressed! Thank you so much.
M.
Hi ...very impressed with Chris and the crew at oxygen air ...within four days my heat pump was installed.
Excellent job big thank you !
Cheers Amanda
C.
Very happy with the whole process from initial contact with Brent to all of the team doing the install all were friendly and professional.
Thanks to all the team at oxygen air.
S.
Thanks Oxygen Air.
The heat pump runs so quiet now I have to listen to the wife asking for more money to spend on the kitchen.
Big thanks for the superb work .Thanks boys you are the best.
S.
The team at Oxygen Air have been great. We are loving our new Fujitsu Heat Pumps. Thanks guys!
G.
Great service and fast install. The rep was friendly and the installers were professional. Would highly recommend this company. Thanks alot.
c.
Hey what great service from your rep who came to see us to dealing with reception is such a breeze so easy to deal with so big ups to all who i have dealt with will be buying another great product from this team next year look forward to that time thank-you thank-you hope your staff will still be there this time next year..........
C.
Steven has just serviced my air con units. Lovely and friendly, quick, thorough and efficient. Would highly recommend.
Y.
Sheldon and Matt came to fix a heat pump at my place, they are so good at work, they are kind and helpful. I really appreciate there work, keep going guys:)
R.
Great service and friendly team. Thanks Oxygen Air for the quality heat pump and easy installation.
G.
Oxygen did a real great job installing an air con in my office. Neat and tidy job. Well recommended.
L.
Awsome installment by one of your staff Jordan now my family arr more warmer than ever thank you Oxygen Air i highly recommend you to any1 who wants heat pump.👍👍👍👍job well done😀😀
P.
Great service and advice from Chris Rushton - we have used his services on two occasions and have been very happy with all aspects of the consultation process and installations.
s.
Great service, nice, helpful team. Very happy with new Fujitsu acon unit. Fitted very quickly and professionally
D.
These guys did my install for a family home in under a day. A professional job inside and out, and they cleaned up afterwards. Very pleased.
J.
I just wanted to say thank you to the team at Oxygen Air for the outstanding service and we could't be more happy with the Fujitsu heat pump.
D.
These guys were great. Josh explained everything concisely and clearly and all was delivered on time, on price, and on target. Well done, team!
N.
Steve & Sheldon were really friendly and professional, attentive to precision and generally awesome - 10/10 would use them again if this one falls off the wall ;)
P.
A great product and service. The entire process was too easy from the start, to the install with our family very happy with the result and now a warm home. Thanks guys.
C.
So happy with the unit. Installation was timely; customers are well taken cared of and service was simply excellent.
A.
Great service, friendly professional installers quick and clean. Highly recommend.
N.
Josh and his team provide an excellent service. Fast and efficient and cost effective. Highly recommend!!
P.
Great company, turned up on time, gave us a really good discount. Would do business with them again A+
S.
Great consultation and installation!
j.
Great service.....the team even rang when they were running 20 mins late...what contractor does that these days? It's always the simple things that count the most!!
M.
Amazingly fast and efficient service. No mess, no fuss installation I happily recommend these people!
C.
Great job from start to finish. Fast to install, price was reasonable. Couldn't be happier.
C.
Awesome customer service from Georgia Davis in the Office and Brent Sales Man, kept informed of what was happening, great follow up, highly recommend
S.
Reasonble price with good service. Technician for installation was professional .
N.
Great fast efficient service, could not recommend this company highly enough thank you Oxygen Air
F.
really good installation quick and with no issues
K.
Great service, job done very quickly and tidy, good communication, the best price we've seen
A.
FROM START TO FINISH IT COULD NOT BE EASIER OR MORE WELL COMMUNICATED PROCESS , I USED THEM FOR MY RENTAL PROPERTIES AND MY OWN HOME, OUTSTANDING SERVICE, WELL DONE GUYS CANNOT SPEAK HIGHLY ENOUGH ABOUT YOU.
A.
Easy to deal with. Quick installation. Love the product for a great price
G.
Very professional from beginning to end. Happy with our ducted aircon system thanks.
M.
Great communication, super quick and efficient installation and a great system - easy to recommend.
G.
Brilliant Service from start to finish. Strongly reccomended to anyone looking for good value for their money.
S.
Nothing but praise for Dale from Oxygen Air, always willing to go the extra mile for his clients.
N.
Great experience with these guys! Very easy process and very professional service. Highly recommend!
J.
Thanks guys- professional job with minimum fuss. We're really pleased with the service and results.
N.
Very fast and efficient service from all involved, good price and very happy with the heat pump
A.
Oxygen Air were quick, friendly and efficient to work with. Thanks.
D.
Really great service...prompt, informative, and system was installed very professionally.
A.
Really, really impressed. Thanks guys for great service and a great install!
M.
Fast, efficient, was a great experience, thank you Ezra!!
R.
top notch service, product and follow up by Brian Sandeep.
T.
Have worked with the company multiple time. Great team.
d.
Fantastic people. Friendly, fast and efficient installer. Well done!
M.
Top team from the quote to the finished job.very well done.thank you.
Y.
Excellent product with dedicated professional team. Highly recommend.
m.
Awesome install. Quick and efficient. Thanks Matthew.
M.
Thank you for a job well done. Great service.
G.
They couldn't help with exactly what I needed but offered advice on who would be able to help
L.
Easy to deal with, prompt and friendly service. 10/10
S.
Great and timely service, very professional crew.
V.
Thanks for the fast install!
J.
Excellent communication and customer service.Highly recommend
S.
Excellent product and service. Really helpful.
J.
Good professional company to work with.
J.
very professional, very happy with the services
T.
Fantastic service
M.
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