Reviews of Climate & Plumbing. (HVAC Contractor) in New Plymouth (Taranaki).

Climate & Plumbing

175 Reviews

116 Comments

HVAC contractor

Heating contractor

103 Leach Street, New Plymouth Central, New Plymouth 4312, New Zealand

Description

Information of Climate & Plumbing, HVAC contractor in New Plymouth (Taranaki)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of Climate & Plumbing

Reviews of Climate & Plumbing

P.

On the first day of the install, I was talked through every step to make sure I was OK with their plan. The two teams that did the install were polite, repectful guys and were a pleasure to have in our home. Excellent installation process for the multi unit and single unit with a very tidy professional completion.

J.

Wow. I am so impressed! Our hot water cylinder sprung a bad leak on the Friday before a long weekend. We're rural on rainwater tank, so this was stressful in summer. From our first call, it was just over 2 hours before they arrived. In the meantime, they talked us through how to stop the leak. The plumber & apprentice were professional, clear, friendly & followed covid guides. Our HWC needed replacement & they moved their schedule around to install first thing the first working day after the weekend. In the meantime, they made sure our old tank was powered down & draining outside our home. Their customer service is fantastic & super helpful with how we'd organise for this unexpected significant expense. The instal was professional & efficient and they warned me one of the new valves hadn't worked, so they used an old one until they could get a replacement. That night, the old valve gave out & they arrived within 2 hours of our call to replace the next day. They were calm, clear, professional, fast, respectful & efficient. They have our custom for life and a lifelong enthusiastic recommendation.

M.

Experienced plumber who has done an awesome job installing new guttering. Also staff accommodated an instalment plan for the cost. Great team to work with. Thanks

K.

We were wanting to see if installing a larger infinity hot water system would be better for when we have 2 showers going at the same time. Climate came out that day and had a look. Darren was really good he advised it wouldn't really make a difference by installing a larger unit, and explained what we really needed to do. Gave us several options and ball park figures of costs, time etc. Cheers kurt

L.

I have been using Climate services for well over a decade and never been let down. This company can be trusted to do the job professionally and well, and charging a reasonable price.

K.

Very good service. Installers were great, very helpful and left the place as they found it. Would use Climate again and recommend them to others.

G.

The Climate & Plumbing serviceman replaced the control button on the Insinkerator. He came on time and early and the job was done quickly. He was polite and the cost was reasonable.

C.

It has not been easy finding parts for our older Kent Logfire. It was easy to find what I needed on the Climate & Plumbing website. Ordering and paying were simple.

Y.

checked out our very old wall gas heater then removed it took it away checked our gas meter Awesome friendly helpful and very thorough service totally recommend this company

U.

Awesome team came and changed from a electric hotwater to an infinity hot water system in a day. Didn't miss a shower!

H.

Fast, efficient and friendly service. Bryan Goodhue is super friendly and was on time. Was checking my fire for damage and measuring up for a heat pump. Very efficient A++++ The guys that turned up to install the heat pump were very friendly and efficient. A phone call before they turned up would have been a plus but otherwise very happy.

I.

Lewis was very polite and knowledgeable . Had been to service system before and gave tips on how to clean

L.

Great start.Just await the new gas heater.Old one has been heating my house for 44years.All good

J.

We had gas hot water connected and also a gas hob installed. Fantastic service right from first contact. We received a very detailed and reasonably priced quote and given multiple options for payment. The job was completed on time and workers turned up at all scheduled times. Excellent workmanship in the completed job. Also very happy with the customer service from the office staff. Will definitely use their services again and 100% recommend to others

B.

From the time we reached out for a quote, right up until the install finished today, their team communicated superbly. With frequent updates on ETAs and Patrick gave us valuable advice on getting the best system/air flow, so we understood what to look for. With Daiken being the top end brand we didn't expect the cheapest and were surprised by the final quote, very fair. I have heard heaps of horror stories of installers leaving a mess of dust and rubbish, but not these guys. Climates presentation of vehicles, uniform, staff and proposals represents the overaal experience you'll have with Climate. Well done and thank you.

R.

C&P installed our infinity system, their service from beginning to end was great and very much appreciated. Covid slowed things down but they got there as soon as they could. Would definitely recommend.

m.

We had a hot water pipe split in our bathroom and the area became flooded. We turned the hot water off and went hunting for a plumber. This was the 1st day of Level 4. Climate came up in our search, contacted them and plumber arrived in short time and repaired the leak. Job was fairly complex as a lot of the repair was under our house and other joints were suspect and required attention. All done and everything fine since. Overall...we were very happy to have the job done so quickly. The bill was about what we expected too.

J.

Have dept with climate alot oflver the past 5 years. Honest company, hard working employees and always open with cost and work done.. High rec.

S.

Climate & Plumbing were prompt and very professional. They worked around our hours of business to cause less disruption to the clinic. They had a very difficult job and managed superbly. We are very pleased with the final product. We would recommend them 100%. Well done

P.

The workman carried out the work required to install our heat pump, professionally and experienced manor that was completed in a set time, making it a pleasure to use.

R.

I needed a part for an old Kent wood-burner, and was unable to source it locally in Northland. C & P enabled me to purchase it online, and it arrived at my door within a week. Well done, Sam and the team. Great service!

C.

Responded quickly for burst pipe even though fully booked. Excellent service by plumber.

A.

Andy was great very polite very professional tidy and on time Thank you Climate

I.

I have an old Daikin that lost its gas. After great advice from the repairman we are purchasing the showroom display model at a reduced price.

M.

Contacted Climate as they were the only gas fitter available and I had a slow leak I needed repaired quickly. Worker was professional but office manager called to tell me what needed to be done. He directly contradicted the on site worker, then stated he had given me a quote for services needed and would not recommence work without 50 percent payment immediately. This was after the on site person had removed parts and the system was inoperable. Demanded written copies of a quote, bever received one. Only a note on bill that quote was issued. Complained about extortion style business practice and have been 100 percent ignored.

J.

Happy with the equipment and installation. It was very difficult to book a time to install the unit after accepting the quote. I had to go in person to book the installation since all my emails where completely ignore after the sale was 'complete'. We waited for a month an half for the install to take place due to having no stock. I was also surprise they sent only one technician to move all the equipment and lifting the indoor unit. Not feeling safe for him, the equipment and our tv sitting just behind him. In the past, 2 technician were sent to complete the job in a quick and efficient manner. Not the installer fault, just the company trying to cut costs I assume. The unit wasn't small so not sure how this happen. Overall, we aren't too impress about CP. We did anoterh install a couple of years ago and the service was superb right from the begining. I found the wi-fi App also complex to use and take ages to sync with the unit. Just read the reviews online before buying this 'ad on' to your unit.

F.

The guys arrived to install our new Heat Pump on the worst day ever, it had been pouring with rain. They were all in great spirits and got on with the job inside and out during the brief bouts of sunshine. We are so happy with the workmanship and they were polite and well behaved. Looking forward to Winter and being lovely and warm. I would highly Recommend the team! AAA+++

K.

Climate and Plumbing were very quick to respond to my enquiry of having my gas heating removed and reinstalled prior to new carpet going down. Prompt with my appointment and thorough with their quote and breakdown of the job. Would highly recommend them, thanks for your work and advice.

D.

Great response from the time we called until the job was finished. The guys that attended, repaired and reinstated the water heater were terrific. Working in an extremely hot roof space wouldn’t have been much fun. Well done guys.

A.

Sam from Climate arrived on time and was very professional. He took measurements and calculated the heat pump size my property needed. He also offered solutions for the bathroom and kitchen ventilation. I then received a quote for the complete job. Very easy to deal with.

S.

I ordered replacement fire bricks which generally come in a set, I only required 4 and not 12 as the full set amount was. They agreed to order the full set and sell me just the 4 bricks which saved me quite a few dollars. Really happy that they were able to do that for me.

D.

We have had excellent service

a.

The guys arrived on time and the electrician arrived soon after. Everything went smoothly as far as I know

V.

Professional service, great communication. I had a Mitsubishi heat pump installed and am very happy with the service provided. Thank you

M.

ALex always went the extra mile to help the customer and worked in with the builder to get the bathroom done. Worked long hours and still came back to finish the job each day. Bathroom looks amazing. Thank you

J.

Climate are brilliant to deal with! Have everything covered. Recently dealt with some of their younger team & so impressed with their professionalism & character. Great guys to be working alongside when you've got a big job that certainly gave its challenges. Thanks to Paul for an awesome job under pressure. A great asset to your Climate team.

S.

I was fortunate enough to have Bryan Goodhue come to my house to discuss getting a Heat pump. Bryan was amazing! He assessed my situation and then proceeded to explain my options regarding which unit would best suit my home. I felt heard and understood exactly what the process will be. I feel extremely grateful to be able to get the Heat pump. It will make a huge difference to my life health wise and also cost wise. I cannot express enough the awesome service and understanding that Bryan gave. Thank you to all concerned! Sharron O'Reilly

M.

I was recently a first time user of this business. I received prompt and competent service the next day and when i made a small query about my bill it was effectively remedied. This was great customer service and I will continue to use Climate & Plumbing for my plumbing services. Well done team.

L.

Very pleased, excellent, professional staff. A very good job and would recommend Climate & Plumbing to anyone. And they have a nice friendly person answering their phone.

R.

Climate did a very good job on installing our fire burner. They listened to our requirements and came up with suitable equipment in a very reasonable price. Highly recommended.

B.

Rang to get our gas underfloor heater plus gas hot water system checked out. Gave us much needed advise as only been in new home under a year. Very professional

D.

Great service, very prompt and professional. Were happy to fit us in at short notice which was gratefully appreciated.

A.

Awesome firm to do business with, polite and friendly , Cheers ,

A.

Needed a baffle for woodburner. Couldn't get the online payment to go through on website, then no reply from message left. Tried again and payment went through, baffle arrived the next day. Price was sharp.

B.

Installed a pool heat pump for us. Excellent communication from the first contact through to the completed job. Will use them again and recommend to others.

K.

Arrived at the time I was told. Installed the laundry tub and kept me informed of any small changes that needed to be made. The clean up was fabulous. Very pleased.

S.

A very friendly team arrived on time and conducted themselves professionally around our home. Even after the job was done, it was no trouble getting timely answers to any questions that arose!

A.

Climate came in to assess an issue with our Air Con service. The customer service with staff on the phone and via email especially Stacey was great. The technicians were very efficient also and very on to it. Thanks on behalf of Furniture Zone, NP :)

L.

The workman was on time, very friendly, his work was very tidy and he cleaned up after the installation was done. Am very pleased 😀

G.

Cant speak highly enough about Climate. From the quote to installation everything was done so well. We were never pressured as to what heater to choose and we felt informed of each heating system. We are so pleased with our central heating system it has transformed our older house from damp to a warm cozy environment. Our son no longer gets asthma in morning since installation. To top if off staff who installed cleaned out my drain and fixed a fence latch as a random act of kindness to us.

G.

Prompt service to something that required prompt attention. Highly recommended

M.

Climate was absolutely brilliant to deal with, professional but still with a personal approach, they went over and above. Highly recommend this business. Thanks.

A.

Bryan was incredible to deal with he made my experience a breeze. Would 100% use again

r.

Good communication throughout assessment possess to installation of unit. Staff easy to deal with and answered any queries quickly.

S.

The phone service was exceptional, friendly and helpful. The gas fitter was at my house replacing what I needed the next day (the week before Xmas) and was also really friendly and knowledgeable. All round really impressed with the service - thank you

l.

We have just had 4 jobs and at 4 different properties completed by climate i can honestly say these guys did a professional job, clean and tidy with attention to detail. Even so far as putting extra clips onto the overflow pipe so that little fingers couldnt poke in and get around it. The whole job from quoting, to finishing we couldnt fault. They were prompt and efficient, did what they said they would do, which we all appreciated especially our happy tenants..

R.

Climate Plumbing allowed us to jump the que because the house was under contract with the local real estate. Their skill level with the gas fireplace was amazing. They fixed it and it now starts great. So happy with their service.

J.

The tradesmen arrived on time, were very efficient and polite. They tidied up after they had finished the job. They listened to what I needed to have done and nothing was too difficult for them. Very pleased with the service I received

S.

Professional tradesmen, great customer service, efficient, respectful of our properity. Comprehensive & easy to understand quote with no hidden costs. Clear communication through out the whole process.

J.

I got a new gas instant hot water system installed after my old one failed. Service was great and competitively priced.

s.

Friendly staff who were very easy to deal with. Very quick service.

T.

Very friendly. Came when you said you would. Fixed our plumbing issue right away (although had to go back to get the part needed), but not a big deal. Plumber wasn't frightened off by my 'just woke up and got out of bed face'. He even offered to come back later if I wanted him to.

J.

Generally quick to attend when called. Reasonable rates. I had a new laundry tub installed

M.

Fantastic service, thanks so much

B.

Installation undertaken at time advised, and completed in a professional manner. Advice given on operation and care etc. Very satisfied with the service.

E.

Plumber: Tyler Antill was great... very knowledgeable in his trade, patient in explaining things, very transparent in his dealing, and also, very likeable. Did not idle away any time either while working. Also, showed a very sociable front.

W.

The team at Climate & Plumbing provided exceptional service from start to finishing of the two Build-a-Bach projects during 2018/19 as professional services and partners of Taranaki Futures Trust projects in Taranaki. A great team delivering a high quality outcome. Thank you all.

L.

Very prompt and efficient service. Great job on replacing toilet pipes. Friendly tradesmen.

R.

Washing machine repair. Did a great job and didn’t give up until it was done. Would recommend and use again if needed.

A.

Awesome communication. Arrived when they were meant to. Friendly team. Would definitely recommend and use again.

S.

Fantastic service when I needed them at short notice

R.

Through a series of serious disappointments from other gas fitters I had to urgently call Climate. They fitted in my job and did great work. I would recommend them to everyone

K.

Quick efficient and friendly thank you

R.

Very responsive. Fair and clear pricing. Understanding of client needs. Will make sure things are right or put right without fuss. Highly recommend.

S.

Spare parts delivered promptly

H.

This is my second review for Climate. Once again, they provided professional, friendly, timely service.

b.

I found Climate to be so very helpful and nothing was any trouble they looked at what I wanted and sorted it for me

K.

So very helpful and always friendly. Professional and efficient. 5 star business.

T.

First class service. Everything went to plan. Competitive pricing.

s.

Good friendly team. Great service. Great job

S.

Climate & Plumbing are always fast, friendly and reliable! We would definitely recommend them!

C.

Prompt, efficient service. Very happy with the work done.

J.

Genuine prompt service and kindness shown by all thanks jeff Again thanks for your outstanding service special thanks to Antz the plumber The Family

S.

Easy, efficient and fast. Would definately recommend

K.

Super friendly, fast and very well priced company and services. Highly recommended.

S.

Called climate about hot water issue within 1/2 hour they responded and fixed problem have always used 5his company very efficient happy customer

G.

Turned up when they said they would, price quoted was the price charged. Small amount of damage done was fixed promptly.

N.

Ken came and did the job, made it look effortless. top bloke.

F.

Fast delivery of services, really pleased with outcome. Thanks

T.

Very good service and polite staff well done.

H.

Great prompt service, thank you.

D.

Prompt friendly service, happy to recommend

L.

Really prompt and professional service, great quality of workmanship.

m.

Purchased air purifier

T.

Friendly professional staff Quality products

N.

Fantastic Team to work with and great customer service.

N.

Very prompt and efficient service.

E.

Very fast friendly service on time and on budget.

H.

Fast service and always really friendly and helpful

C.

very prompt when had leaking pipe

P.

Good Service, Reliable & friendly staff.

D.

Prompt service and efficiently executed.

K.

Very prompt service

P.

Prompt service and a job well done.

N.

Very helpful and professional

S.

Superb workmanship.Prompt obliging and clean.

P.

Great service !

M.

Put in new piping for new laundry

B.

Prompt competent friendly service

A.

Fast, efficient service.

l.

Efficient and good to deal with.

W.

Dale and crew, brilliant guys who have installed our heat pump. 2nd one to be installed in a weeks time by the above, who we found to be very professional, keeps a very clean work space, and has involved us every step of the way. Stunningly great team! Consultation with Tyler to have new heat pumps installed has been a breeze. We found him to be very professional, knowledgeable, and he has come up with a perfect solution for our needs. Hopefully install will only be a few weeks away and we will be added to the list as another happy customer of Climate & Plumbing. Many thanks Tyler!! Wayne & Jenny

J.

The Climate team were supportive in helping me with repairs in their workshop. Each member I encountered was helpful.

M.

J.

S.

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