Reviews of HRV Bay Of Plenty. (HVAC Contractor) in Tauranga (Bay of Plenty).

HRV Bay Of Plenty

139 Reviews

107 Comments

HVAC contractor

HVAC contractor

57 Saint John Street, Tauranga 3110, New Zealand

Description

Information of HRV Bay Of Plenty, HVAC contractor in Tauranga (Bay of Plenty)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of HRV Bay Of Plenty

Reviews of HRV Bay Of Plenty

E.

Great HRV team. They came and assessed the issue I was having on the same day that I called and had someone around at 9am the next morning to fix it. As well as their prompt, professional service they also took time to sit with my rescue dog, who gets super anxious about people coming into the house, to reassure her.

S.

We had a ventilation system installed recently. HRV staff were professional and extremely helpful from start to finish. From the moment it was turned on, it worked perfectly and we noticed within the hour the two rooms which were giving us problems with cold, were the same temperature as the rest of the house. The burnt toast option is brilliant! Good for getting rid of smells quickly. We have had a system put in in another home, so we knew what to expect. The HRV's system does work better.

M.

I have had an HRV system installed for years now, I like how they send you reminders to get your filter changed as life can be busy sometimes. Every time i've had someone come to change my filter and service my HRV unit they have been professional and on time. All in all the HRV system works incredibly well in my single glazed home and i would highly recommend this company to anyone thinking of installing an HRV unit (or the likes of)

R.

HRV sales and installation was very professional. 2 weeks on from install and the system is working very well. We no longer have moisture on the inside of our single glazed windows and the system distributes warm air taking the chill off other rooms. My wife is asthmatic has noticed considerably increased drieness in the air resulting in a much more comfortable environment. While the system is not cheap it is excellent value for money particularly in our single level gabled roofed 235m2 home. It is the middle of winter.

G.

HRV arrived on time to upgrade my HRV system. I had booked way in advance and they confirmed my booking the day before. They also wanted to know if we would like their techs to wear PPE gear when entering the house. The guys arrived on time and were friendly and finished the job with no fuss and took time to show me how to use the operating panel.

K.

A great company to deal with from sales staff, to office staff, to the installation guys. Covid caused a bit of a delay but on the day the two installers worked quickly, quietly, and cleaned up after themselves. They were polite and considerate. Would recommend for sure!

T.

Knowledge team, quickly installed with no fuss. Does what it says, we've noticed a big difference having the HRV system. No more wet windows, and since the house is now completely dry, it's warmer too.

D.

The service man was fast, polite and helpful. Without hesitation I recommend the HRV team to one and all.

J.

We are elderly and have moved to our unit 18 months ago. Never having had a HRV system before I phoned them to find out how it works. The young lady knew her stuff and fully explained it. The system needs to be serviced every two years so we have just had one of their service guys out to service it and change the filters. He again took the time to explain it to us and when I asked how old it was he advised it had been installed in 2004. As we live mostly in a throw-a-society nowadays I was surprised to hear after 17 years it was still working fine so well done HRV for selling a product that has stood the test of time and is still going. I would highly recommend it.

r.

The Guy arrived on the exact time he was booked for. He was friendly and just got on with the job of changing out the faulty unit. He cleaned up and checked the system out . All Ok and working well.

P.

We needed our filters changing which I was going to tackle myself, but glad I rang up our local HRV in Tauranga. They explained that it would only cost a tiny amount more to get one of their own engineers to change the filters for me. Plus the engineer would service the HRV system because we were still under warranty. Whilst the engineer was here he realised there was a fan fault with one of the units and fixed it there & then. Soooooo glad I didn't tackle the filters myself!!! Great service, on time and the engineer was great! Cheers HRV...

R.

The team were really good, showed up on time and they only took an hour to install the HRV system, clean and go. Highly recommend! ⭐️⭐️⭐️⭐️⭐️

G.

Fantastic product and service, backed up by yearly reminders for service and maintenance. Their back up service is second to none and I fully recommend this product and Company, what a difference it makes and value for money.

m.

We love our HRV SYSTEM so much so that we paid to have it installed in our 3 children's houses. And the benefits have been amazing over the years. The maintenance is always on time and very helpful and prompt.

P.

Very pleasant maintenance guy who took no time at all to fix the problem and arrived on time as well.

L.

We were most impressed - the young technician carefully checked our unit and found it was not responding 100% according to the metre he held in each room.........& we had noticed that on a couple of occasions we had had moisture inside the windows during winter months which hadn't happened since we installed the HRV. He subsequently replaced the whole unit - as fortunately we were still under warranty. He carefully explained everything to us ..... and we were very impressed with the service. Thank you very much. He also showed us the used filter which certainly did need replacing. Two very happy customers!

J.

First off, over a period of about a year and a half I got in several of HRV's products. The first two were their Water Filtration system and the ventilation system. When you live on a (tight) budget you think twice about purchases that some might not see as essential. I know better. I didn't hesitate to call HRV up when I bought my new home. The water had specks floating in it and I have a history of open wounds which I didn't want foreign matter in, plus the thought of drinking dirty water just freaked me out. As for the ventilation system I've had it in 2 of the 3 other houses I've owned (with my mum). The first house (an old 1960's bungalow) got the first HRV system and it stopped the window condensation beautifully, but more importantly it helped with the frequency and severity of my asthma attacks. The second house accidentally got a competing company's ventilation system and to show how good it was we immediately called HRV when we bought our third home. This current home got the water filtration and ventilation systems first. Was sooo happy with how effective they were and how great the service and staff are that after my first winter here I bought one of their heat pumps and a heat transfer kit for the ventilation system. The transfer kit allows the ventilation system to move a bit of the heat put out by the heat pump (or cooling air in summer) to the other rooms in the house, either to take the chill off the bedrooms or make it cool enough to sleep. The staff are wonderful, the call desk helpful. Both are definitely worth praising. So happy with the service person who comes out to clean filters etc that I do a little baking to give him as a way of showing my appreciation.

H.

Did have to wait longer for it to be installed and workmen turned up hour before stated time. But they were very efficient and approachable. The agent was very good and easy to deal with.

M.

The young man who carried out the 2-yearly service of our HRV system was very efficient, timely, knowledgeable and extremely pleasant as was the Office Lady who made contact with us to book a time for the service. We recommended HRV to friends in Rotorua who then installed HRV and they are extremely happy also.

M.

I had an HRV system installed over the winter and immediately began to feel the results. I no longer wake to wet, weeping windows and my home is always cozy and warm. Because I no longer have to open any windows for ventilation I no longer have a home filled with dust and pollen which is an added bonus. The entire process, from the in home consultation through to the installation went smoothly and I would highly recommend this company to anyone considering having a ventilation system installed.

K.

Installed an HRV 2 years ago. Systems runs under our house as we don't have a traditional ceiling cavity for standard set up. Its FANTASTIC. Can not recommend enough. Condensation completely gone after putting up with it for 15 years! Wish we had done this sooner. Would happily recommend to anyone.

O.

Great service - explained how the HVAC system worked really clearly so now we can use it properly! Thanks

E.

I can’t speak highly enough of HRV Bay of Plenty, the adjusted my appointment at the last minute, organised the install while we were away, install was prompt and professional. Always friendly, helpful staff who let us split the payment. It has transformed our property (old hardiboard reno project) from damp and mouldy to dry and warm. It’s a different house - we have no condensation and all the old smells have gone. Heat pump takes minutes to heat the place. Frankly these systems should be backed/installed via the government to improve NZ houses. Amazing. Great work.

K.

I was impressed with the service - how quick and efficient the workers who install the system. And the fact we now have dry windows - happy house and the heat is carried from the fireplace in lounge to all three bedrooms - wonderful. Just one negative comment - just thought the whole system was a bit price. I know a lot of houses that need HRV to both ventilate and heat but won't be able to afford it.

D.

Excellent team , professional service , easy and fast installation. The HRV systems are the best , house was immediately warmer , dryer and have had no condensation. Highly recommend the system and the BOP HRV team .

E.

Love our HRV unit, had it for several years with no problems until it stopped a week or two back. The technician, Damian, arrived and found the problem in 10 minutes, some undesirables had been dining in the ceiling and chewed through a wire. Very pleased with the service and product

N.

Since having our hrv ventilation, heat transfer and heat pump installed our home is warmer dryer, many benefits. The staff that installed it were polite and respectful and did a great job. Also if you need anything the office staff are there to help. It's great.

m.

good friendly communication and customer service. our house heavy condensation problem had gone totally! what a magic!

B.

Does everything it says on the tin. Instant solution to chronic condensation problems. This is the second property where we have installed HRV with the same great results and service.

N.

Great team thoroughly recommend, every team member we dealt with gave top service and the installer team were the icing on the cake. These guys know their stuff we are so glad we contacted them.

T.

Our first winter in our brand new home, and we couldnt believe it when we got condensation on our windows. So straight away we had a HRV installed and we couldnt believe when we woke up the first morning and no condensation. The HRV has been in now for just over 2 years and what difference it has made. Highly recommend

K.

I am really impressed with our HRV system, no more condensation in the winter and cool nights in the summer. The service technician was on time , knowledgeable and helpful. Would recommend this product.

M.

Replaced the filter in our HRV. Very professional and would highly recommend. Great product, would never live in a house without an HRV now and top notch service to match. Thank you.

K.

The sales person was very helpful and accommodating. He followed up his actions and kept me in the loop of progress. The receptionist was awesome, checking in to see that I had followed up my end of the agreement and helped me get through an issue, that I did not understand. I think their company is awesome, they looked after me and I would recommend their services to anyone.

D.

Friendly staff. Well organised office manager. We appreciated the phone call offering us an earlier appointment. The guy that came to our house was careful He took his work boots off at the door without being reminded. He didn’t muck around in the job . Did the filter changes efficiently.

K.

Found the servicing of my HRV system to be quick, punctual and friendly but the overall cost (ie filter travel, call out expense etc) to be prohibitive. The travel cost was probably incurred by each customer on that particular day in Whakatane. Thanks. Kevin G

G.

Great service from these guys, they contacted me to say the upgrade I'd had installed potentially had a faulty motor and they came out within a couple of days to fix it, arrived on time and dealt with it very quickly. I'd been having issues with condensation on the windows and assumed it was due to cold weather but since they fixed it it has been perfect, thank you HRV!

I.

The young lady we spoke to about our problem was very helpful talking us through what to do a great team.

C.

The Staff who lead the HRV are helpful, have a high understanding of how ventilation products operate.The best systems that will meet my needs along with the correct installers. The HRV Ventilation which they chose was the Arizona 6 Diffusers Gen3 for a pre 1980s home of 175m2. Easy to understand and operate.Very nice to have a cool house on these hot summer nights. My office used to be a trifle stuffy with a lack of good ventilation. With the system life has changed I now enjoy spending the time in this area. Thankyou HRV for being prompt, looking after me along the process. Making me aware of there after service contact for any questions on operating settings, scheduled services. I have since proceeded and had them install A Panasonic Z50VKR Heat Pump R32 inverter. The nanoeX is my favourite setting which can be easily integrated with the fan settings. Once again Thankyou HRV for your support.

A.

HRV were always quick to respond, unfortunately due to a few schedule clashes I had to cancel my appointment a few times and Lauren, in the office, was always friendly and understanding. The technicians were professional and informative. Great work ☺️

J.

I was very happy with the Servicemen, they were respectful, professional and friendly and did an excellent job of servicing our HRV and AC. Received good value for our money. Thanks Guys.

M.

Great service from this team which enables our HRV system to remain reliable and effective. Team always give useful tips and perform a thorough job. Highly recommended.

K.

Very professional service,came when they said they would not hours later.Had good knowledge of system and took great care of our property when in ceiling ,worth the money for maintenance every couple of years

y.

I just love my HRV. The last house didn't have it and I become sick twice a year requiring steroids to get rid of my hacking cough. Have had no problems with breathing since we got HRV

J.

Great team. Great product. Friendly, helpful and supportive people on phone. Prompt and efficient service response with capable and articulate staff able to explain clearly.

D.

Very happy with our system. HRV Bay of Plenty did a fantastic job.

D.

Arrived on time then changed HRV filters. Technician was very knowledgeable regarding HRV use and operation.

C.

We have had an HRV unit installed for about 4 years and have always had excellent service.

N.

Excellent sales and installation service with an immediate result from annoying wet windows. I didn't believe the result would be so immediate, we now have a house that breathes and dry.

p.

Great professional service, efficient and very pleasant to deal with

K.

Water Filter fitted to our kitchen Sink in a timely and professional manner- would recommend this company!!

A.

HRV system does exactly what they advertise. Team are efficient and helpful.

G.

Turned up on time and changed filters, explained a few things for us, very happy with service.

N.

I have had two systems installed now and the guys were so friendly efficient and really nice to deal with - thank you

J.

Joel was efficient and helpful. Altogether a good experience. Happy to recommend HRV to anyone.

D.

HRV system installed and 5 days later it died. Had to wait a day and a half for someone to come fix a faulty motherboard. 5 days it lasted.

R.

Hrv has made a great difference to our house, the temperature is now even round the house, it stays warmer over night and the condensation has almost gone.

R.

Great guys. Came very quickly when our HRV had stopped working.

A.

HRV is a great company. Always friendly service and get the job done

t.

On time. Advised what they were going to do. Did it. Kept us informed. Will continue to use

G.

I found the person from HRV to be very professional ,clean and quick would recommend the company to anybody,great

h.

Good service. Came on time.

H.

Always recieved great customer service from these people from customer enquiries through to the technicians. Highly recommend

D.

Awesome service, nothing was too much trouble. Highly recommend the team at HRV Bay of Plenty :)

B.

Good friendly and has good knowledge of the job. We are looking forward for their services in future.

F.

Efficient service; honest and reliable advice given re request for Ari-transfer system

L.

Efficient and outstanding customer service. Good follow up with the team and they valued you as customer.

A.

Very good service they turned up when they said they would.

P.

New filters and fault repair due to a faulty component

H.

An upgrade had been offered at a cost but It is not affordable at this stage

S.

Filter cleaning and replacement. Checked system. Quick. Polite technician.

A.

Very informative.Told us a lot and showed us filters before and after. Thanks Cory.

s.

Excellent professional service in an urgent situation. Highly recommend this team.

P.

Excellent friendly service. I highly recommend.

s.

Excellent job again . Guys are always helpful.

G.

Very professional and efficient job well done Grahame

C.

Fast service, good communication, friendly team

N.

great investment. cannot fault system

S.

Installed ventilation. No mess and friendly

W.

Prompt efficient and punctual a good firm to deal with

m.

Super service - much appreciated

R.

Awesome work thank you

A.

Great family place

D.

Excellent friendly service

D.

Its a great product

R.

Efficiency

E.

THE HRV man knew his job and found the problem very quickly.He was A happy man

N.

Very professional, accomodating and genuinely nice guy. The work was carried out quickly and the communication afterwards was extremely helpful. Thanks

V.

A superb response to query, fast efficient and explained the workings.

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