Reviews of kiwibike Insurance. (Insurance Broker) in New Plymouth (Taranaki).
kiwibike Insurance
71 Vivian Street, New Plymouth Central, New Plymouth 4310, New Zealand
Description
Information of kiwibike Insurance, Insurance broker in New Plymouth (Taranaki)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of kiwibike Insurance
Monday
8 a.m.–5 p.m.
Tuesday
8 a.m.–5 p.m.
Wednesday
8 a.m.–5 p.m.
Thursday
8 a.m.–5 p.m.
Friday
8 a.m.–4:30 p.m.
Saturday
Closed
Sunday
Closed
Reviews of kiwibike Insurance
E. D. A.Very helpful and definetely a 5 star when it comes to customer service😄😄😄 Big shout out to Ms, Alana and her customer service skills are amazing ☺️☺️
M.Dealt with such a lovely lady on the phone. The process was easy and left me feeling satisfied with the decision I have made. Thanks Alisha, appreciate the friendly demeanour. (Don’t know how to spell your name, sorry)
A. R.Best insurance broker for motorcycles and the best insurance company I have ever dealt with. From finding the best deal to sit me, to the claims I had on more than one occasion, I cannot fault them for everything they did with helping me. Fantastic service for over 15 years.
K. D.Can't speak highly enough of Kiwibike!
I've had multiple bikes insured through them over the last ten years and not only have they always been really helpful at the broker end with finding the best deal, but whenever I've had accidents or issues (sadly there have been a few), they've been a great advocate to the insurance company too. I recently insured a new bike with them and it was so simple and easy - their team are so great to deal with. Alana and Josh were both legends.
B. H.Excellent service. I lost my bike to the floods and kiwibike were so quick to help. It was settled and paid out within a week no questions asked and communication from tye team through the whole process. When I eventually get around to replacing my bike I'll insure through kiwibike again in a heartbeat.
I. G.I am so amazed at how amazing these guys are! Took out a yearly policy for my lil' moped in January. Situation had changed in June and I had sold the bike. Called up Kiwibike and they got me to fill out all the particulars online and within a day it was cancelled and the remaining of the insurance money was refunded!
I am so pleased at this level of service and will be a walking advertisement of this company! Y'all are just amazing! <3
J. M.Quick and good service, road and track cover through them as a broker, competitive prices too! I've also had a claim/accident under the coverage provided and all went well. Happy with the service
B. B.Easy place to deal with, I'm on my LAMS in the South Island - so legally speaking, adding heated grips to my motorcycle brings its LAMS status into question - and Dave got an exemption sorted out with no fuss.
Funnily enough, after a rethink I ended up going with heated glove liners instead (didn't know they existed) - at least that way my entire hand is warm rather than just the palm. Anyway, thanks Dave.
K. L.Great experience in getting both quote and insurance processes. Quick and friendly service. Competitive quote.
Haven't needed to make a claim but so far the service has been excellent.
d. l.Quick and easy insurance great customer service thank you Kiwi bike insurance
T. H. R.Awesome to deal with super fast process. Josh is a legend , Highly recommend
J. S.thanks Dave for sorting things out for me.
If anyone has to make a claim I suggest:
As soon as you crash call a towing company if not Kiwibike
1. Tell the towing company to go straight to a dealership you have had contact with.
2. Go to the dealer and ask for a Pre-Accident Valuation aswell as a repair assessment.
3. Call your insurer and send the repair assessment and receipts for both as they comes through. Tell your dealership and insurer if you want to keep the bike.
4. If they want to pay you instead send through the P.A.V.
5. If you want a new helmet (which you should always do but nobody will encourage you to do, not even kiwibike) you have to send a picture of the helmet in half or a picture of the strap cut.
None of this was told to me before hand, for example I had to send through 3 pictures to kiwibike.
Save yourself 3 extra weeks of hassle. Don’t go kiwibike. The overall rating is low for a reason.
C. R.great company 100% would recommend low excess cost and premium took about 1-2 mins to be insured got my bike claim in few weeks defiantly will go with kiwibike again when i get a new bike
Contact
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