Reviews of John Franich Jewellers. (Jewelry) in Auckland (Auckland).
John Franich Jewellers
NorthWest Shopping Centre 7 Fred Taylor Drive, Westgate, Auckland 0814, New Zealand
Description
Information of John Franich Jewellers, Jewelry in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of John Franich Jewellers
Sunday
9am–6pm
Monday
9am–6pm
Tuesday
9am–6pm
Wednesday
9am–6pm
Thursday
9am–9pm
Friday
9am–6pm
Saturday
9am–6pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of John Franich Jewellers
B.My husband got me this beautiful ring for Christmas. I wanted it to match my earrings. When we went over the staff were so helpful and informative. They stayed in contact throughout and managed to create my ring in time for Christmas. I would highly recommend.
C.Jenni & John recently helped us with a remodel of my original engagement ring. Jenni went above and beyond searching far and wide to find the perfect new center stone - thank you so much Jenni for your patience with me while I tried to decide what I wanted! The Montana sapphire you found is unlike anything else we have seen! John’s skill and experience in designing the new ring was clearly evident and very much appreciated. Not only are they skilled and experts in the industry, they are amazing people to deal with! I love my stunning new ring and wouldn’t hesitate to recommend them to everyone - just look at the pieces they have in store - they are a cut above anything you’ll find in a chain store. Thanks team you are awesome!
R.Recently I (Aileen) had a ring remodelled , claws of another very old ring repaired and 2 plain gold bands made into one wedding ring. Roger and I were really delighted with the result, in fact the older ring came back looking new. Jenni and John were really fantastic they were so friendly and gave us not only good advice, but plenty of time and made us feel very comfortable. The staff in the store were also very helpful and friendly.
I highly recommend Franich Jewellers and the very personal care they gave us.
Thank you Jenni and John
R.Highly recommended for any remodelling /remake needs. For my wedding, I had my grandmothers diamond from her engagement ring placed into a into pedant design. Excellent service and was very happy with the final outcome.
A.Jenni and Tish were amazingly helpful with the selection of a custom engagement ring for my partner. The ring turned out to be more astonishing than originally expected and contactless pick-up was made very easy during Level 3.
K.I recently purchased some jewellery from John Franich which I am delighted with. I found all the staff were very helpful and I look forward to my next visit.
Stella Hirst
S.Excellence at work. My partner bought a very special necklace for me and it was truly beautiful. I was there with him and witnessed that lovely customer service from that kind lady. She has not only helped me to choose the right necklace, but also shown her genuine care. 4 star, only because I was promised that she will email me my bill which I haven’t got it yet (it’s been 2 weeks already) . Apart from that, it’s a place with lovely collection of diamond jewellery.
B.Fantastic shop with quality products. Staff are friendly and never pushy allowing you time to look, ask questions, try items on.
E.Amazing customer service!! I ordered online and used the online help chat. The staff member answered all my questions and helped me by recommending a chain to go with a pendant. All in time to catch the afternoon couier! Top notch customer service that's hard to come by nowadays. I'll definitely be back to buy more and I'll pop instore when I'm down that way. Thanks heaps
J.Great service and I would highly recommend John Franich Jewellers especially for custom pieces
R.Always a pleasure to visit Jenni and the team whether it be for a remodeling job, resizing a ring, or purchasing a gift for someone special.
The staff are always amazing and there is always something shiny to catch the eye.
s.Lovely service by the staff at Northwest mall, especially Jenni who helped in resizing my engagement ring and helped us pick wedding rings.
They were so helpful
C.We bought my husband's wedding ring here and I have purchased a couple of items from them. Recently I asked them to organise a minor repair for me on a necklace. I have found them very good to deal with. Professional and communicative. I would prefer to go back to them rather than go to the larger chain jewellery stores because they offer a nice selection of different pieces.
M.This is the best place to buy jewerly, beautiful unique stuff!! Caters for men and woman, my partner and I have bought a few things there and I wouldn't go anywhere else now, more so the customer service it's exptional, I feel so special the moment I walk in!! Hard to find service like that this days!!! Thank you to the team on the wesgate store
S.Always a pleasure popping in to see Jenny and her wonderful team. My partner and I purchased matching rings and couldn't be happier. Lovely store and atmosphere.
D.Excellent service, very friendly staff and gorgeous goodies
J.Not the first time I've used JFJ''s repairs service and am happy to use them again. Efficient & skilled. Front line staff lovely to deal with.
R.John, Jenni and their team are THE Best in the world!! John has just made 2 most beautiful custom gold and diamond rings for me for a very special occasion and he literally turned my dream/goal/imagination into 2 sparkling creations of AMAZINGNESS!! The whole experience was top level customer care and warmth- I feel VERY SPECIAL and these guys are extra mile!! Thank you SOOO much from Rowie xx
R.Nice selection at this shop, staff are helpful, bought our first rings from here and am very pleased with them..... Definitely recommend
F.Purchased a watch from their website, had question to ask so I called the shop. Jenni was very helpful and straight to the point with my query =) Thank you Jenni.
K.Excellent service, very friendly and high quality workmanship.
Thank you
J.Excellent telephone advice by Wendy, will be a customer.
J.The staff are always friendly and helpful. Prices are affordable as well.
N.Very nice staff,and amazing 💍
G.Nicely maintained store with a decent line of merchandise.
G.My favourite jeweller by far.
G.Friendly staff and great atmosphere.
K.The upmost amazing company😃
C.This place would have to be my favourite jeweller of all time. The staff are professional, engaged, and informed, without any hint of pretentiousness. I have had excellent service in both purchasing jewellery, re-modelling jewellery, and repairs. A visit to the shop always lightens my mood because I never feel the staff are simply out to sell me something. Quality family business!
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