Reviews of Partridge Jewellers - Official Rolex Retailer. (Jewelry) in Wellington (Wellington).

Partridge Jewellers - Official Rolex Retailer

163 Reviews

102 Comments

Jewelry

Watch store

306 Lambton Quay, Wellington Central, Wellington 6011, New Zealand

Description

Information of Partridge Jewellers - Official Rolex Retailer, Jewelry in Wellington (Wellington)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of Partridge Jewellers - Official Rolex Retailer

Reviews of Partridge Jewellers - Official Rolex Retailer

Y. X.

My first purchase in Partridge Jewellers Wellington was an engagement ring 14 years ago, and recently visited the store bought my wife a birthday gift. Here's the place to look for something special and exclusive for ourselves, families and love ones. Andrew, Lucy and the team are excellent, top notch service as always. I so grateful to Mr Raymond Partidge, my honour and pleasure of his visit!

L. C.

Fabulous service from Lambton Quay Branch. Got a surprise Aqua Terra for Christmas and needed bracelet adjusting. Store adjusted bracelet to perfect size whilst I waited and with no charge. Will definitely be considering store for future watch purchases with this level of service. Thank you so much !

A.

I just bought a watch for my wife at Partridge Wellington over the phone who I dealt with Lucy Paton. The service and knowledge that she delivered was outstanding. She explained very details over the phone and emails. I felt guilty when I was sending her emails after business hours which I only expected to receive her responses the next day (during business hours). Lucy responded my emails within 5 - 30 minutes!! (It might take 10-15 minutes of her own time to write the response). Thank you so much for delivering outstanding service to us and definitely highly recommended to everyone to deal with her. We had picked up the watch from Auckland Boutique yesterday and my wife's so happy with the watch and got it before Christmas. We will definitely come back to her for next purchase.

D. M.

Have purchased several times from PJs. Have had fantastic service from Nicole at the Christchurch branch. Nothing is too much trouble.....she is patient and happy to give advice. There is never any pressure to purchase - sometimes help was needed to choose the "right" timepiece and her knowledge and enthusiasm has facilitated this. I will continue to use her as my go to person for future purchases.

K. D.

Recently I visited Partridge Wellington store to pick up my piece. Andrew and Sam are very nice to me. I had a really good in-store experience and my piece is beautiful. Also thanks Joanna assist me online answering many questions. I feel the Wellington team is amazing and I will be sure to come back for my next piece. People should not miss this store, definitely worth a visit.

F.

I have had the best experience with Derek Gibb from start to finish. He helped my husband and I with our wedding rings even though we were only two weeks away from the wedding date! Following which, he provided assistance with resizing the ring as well. I am truly blown away by his customer service. In addition, Derek would send my husband and I emails with updates as we were worried we would not get the rings in time. Derek truly made our wedding a success! Would definitely recommend Partridge Jewellers to anyone. :)

W. H.

Thank you so much for the exceptional service we received in store. Lucy our sales assistant was fabulous! She was professional, patient and informative the whole way through which I was very grateful for while I made a decision. The floor plan is well thought out in store also which meant we could take our time. Use the mirrors provided and not feel in the way. I absolutely love the ring we choose and will definitely return next time there's a special occasion.

C. K.

A+ Enquired about an engagement ring with Partridge Jewellers and was blown away with the service. Jolanta was extremely helpful in the process - they were able to cater to all my needs to create a custom ring. Can't wait to come back to Partridge for wedding bands!

S. S.

Visited the store on a random city tour... Lovely staff, very professional and friendly ! Can't recommend enough if you are looking to buy any type of jewellery especially watches.

J. L.

Andrew and the team is the best jeweller you can get in this country. Andrew helped me pick a Patek for my friend. I also bought the wedding rings from Partridge while back which my wife and I still love. Very best service you can ask. If you are out for a wedding rings or a fancy watch, worth a visit!

A. M.

Hello. I recently had to replace a watch through the Wellington branch. Dionesia took care of me. She was truly wonderful, patient and extremely helpful. I cannot speak highly enough of her. Dionesia made the whole experience an enjoyable one - every time I went in and I did go in many times. Thank you Dionesia. Couldn’t have done it without you. Adie

T. P.

I highly recommend Partridge Jewellers in Wellington for anyone who wants not only the best range of watches in New Zealand, but fantastic customer service as well. I have found Sam great to deal with, and like someone else said - the post-sale service is just as good as pre-sale. That's the mark of a business worth one's customer loyalty.

S. C.

Friendly team and have most brand like Rolex, Tudor. Bought our wedding ring from Partridge Jewellers 10 years back. Andrew are nice and Sam was helpful

J. M.

Pleasant staff. Still waiting for my 126000 Turquoise Blue

F. P.

We received first class service from Lucy and Andrew with regards to the purchase of a special birthday present . Despite the COVID lockdown intervening , everything from the selection and professional service instore to the careful delivery during Level 3 was of the highest class. I couldn’t recommend highly enough . Quick efficient communication and a personal touch. Excellent.

D. K.

From my first timepiece to my most recent, my experience at Partridge Jewellers has been exceptional. Andrew and the team have always gone the extra mile to help me find the perfect watch. I personally dealt with Sam Partridge who I highly recommend.

M. B.

Thank you to the lovely staff at Partridge jewellers who spent time helping me choose new rings today; they went out of their way to listen to what I was looking for and presented me with many options. There was no pressure to purchase (although I did!) and they were extremely helpful with answering questions about sizing etc.

A. S.

Pleasant experiences at both Wellington and Queenstown locations. Hannah, Lucy, Gerhard and Stuart provide great service, advice and followup support.

M. W.

Andrew and the team assisted me in obtaining two beautiful watches for my wedding. It was important to me that everything went smoothly as there was a deadline to meet and Andrew was able to achieve that. I can honestly say that the level of customer service and constant communication throughout the entire process was exceptional given I’m based in Sydney and logistics had to be managed. I picked up the watches in Wellington and again Andrew and the owner spent time explaining the workings of the watches as well as congratulating us on our wedding. They spent time getting to know us which was highly appreciated. I look forward to purchasing again from them and further my watch collection!

W. L.

I have had the best experience with Derek Gibb, he is very friendly, very patient and helpful. Excenllent Service. Highly Recommend.

B. W.

Had purchased few watches from Partridge Wellington. The staff are knowledgeable and the service great. Had the pleasure being served by the manager Andrew Barrowman few times his knowledge and customer service is top notch. If you need a luxury watch for that special occasion talk to Andrew! You will not be disappointed.

L. A.

My husband bought my engagement ring from partridges and the service is amazing. I bring in my ring to get it clean and the staff in Welly always are helpful and polite. Went in today and had a great experience. The jewellery is top notch and you will not find any better.

C. L.

Andrew recently helped me to source a sought after watch for our 10 year wedding anniversary, I am very pleased with the purchase and the manner in which Andrew has gone about to source the watch. Partridge is our preferred jeweller, we've purchased most of our watches through Partridge, the services we've received from Grant, Andrew and the team has always been top notch. Andrew is my go to person, we highly recommend Andrew and the team.

M. X.

Both my wife and I are very happy with the service provided by the Partridge Wellington. Andrew Barrowman, who's a specialist in watches and diamonds, has been extremely helpful, and easy to deal with, too. Especially in terms of sourcing watches and diamonds, you can not find anywhere else in NZ that does a better job than these guys. I bought a few RARE timepieces and engagement rings from there, I have to say they are all fairly priced and never had any defects. Though I've moved to Brisbane now, I still keep coming back whenever I need something. Posting a review today, just to show a little bit of my appreciation. Thanks again for the excellent work. Cheers, Mike

S. R.

Excellent service and great product range, knowledgeable staff. Highly recommend if your after something special.

S. S.

My wife and I have been customers of Partridge Jewellers for over a decade. Their service is always excellent and they treat their long-standing customers like family. Grant, Andrew, Sam and the others will look after your every need - be it a casual gift or a special occasion.

M. J.

I cannot recommend Partridge Jewelers Wellington highly enough. I have bought several pieces (both men's and ladies' pieces) with Partridge and the staff have always been accommodating and friendly - no task is ever too much. A special shout-out to both Andrew Barrowman and his colleague, Ryan. Both Andrew and Ryan have an incredible working knowledge of the product they sell and are always on hand to assist with my next purchase. Though I am Australian living in the UK, I consider Partridge Wellington as my "local AD", and I would only ever consider buying my next piece through them despite the 24-hour flight! Thanks for all your great work team Partridge, have a wonderful Xmas and I look forward to seeing you in the new year!

S. K.

Excellent customer service. I recently purchased a Tudor Black Bay using one of my existing watches to partially fund the purchase. I worked with Andrew and he was very helpful and responsive throughout the process. They also have a great collection of watches to purchase and are in a very convenient location in the CBD. I wouldn't hesitate to buy from them again.

J. A.

Hats off to the folks at Partridge Wellington! I have purchased two big Rolex pieces from the Wellington store over the past 10 months and I have just been so impressed with their very sincere customer service. I simply received the best service possible. Andrew Barrowman has been so accommodating and patient with me with all his solid and sensible advice. I feel so special each time I am at their stores in either Wellington, Auckland Queens, Auckland New Market and Auckland International Airport. If only all Rolex ADs would learn from the top quality, world-class service and attention at Partridge. Kudos!

J. W.

I had the most pleasant experience from the team at Partridge Jewellers on Lambton Quay while purchasing a diamond ring. The staff were knowledgeable about the products as well as educating me further about diamonds. Although the selection is very large compared to most other jewellery stores I visited we decided to have our ring made slightly different to the one we liked in store. The process was very smooth from them sourcing diamonds to the creation of the ring. I truly love the ring and the quality is beautiful. I would strongly recommend a visit to this store for any jewellery purchase.

E. I.

Partridge Jewellers are my most trusted jewellers in all of New Zealand. I think they nailed the excellent balance of quality and professionalism all while being super friendly and helpful. I live in the south but decided to buy my beloved diamond stud earrings from their shop in Wellington and what a great experience that was! Jolanta was very helpful and professional and went to great lengths to find exactly what I wanted; including sourcing the certified diamonds with the exact specs - all through our back and forth emails until i finally made it to Wellington to meet my lovely earrings... A few months ago, looking at getting smaller everyday studs with similar specs, I emailed Jolanta again and, long story short, my diamonds were sourced and set in the exact setting that I asked for and shipped to me! Can't recommend them highly enough!

S. F.

I cannot recommend partridge jewellers enough. I just recently purchased a gorgeous necklace and the staff were amazing. As soon as i walked through the door i was welcomed so nicely into the store. The staff were both helpful and knowledgeable. I will definitely be back again.

P. C.

Have bought several items from Partridge Jewellers including a range of watches , accesories and jewellery for both me and my wife.The service has been outstanding every single time. I've tried to go to other high end jewellers such as Mansors and Tiffany&Co just to name a few but always find myself back at Partridge because of (again) the outstanding service I have received from Grant and his team

K. B.

Some years ago I saw an advertisement for Ashoka diamonds in an airline magazine. I live in Dubai, so when I decided that I had to have some of these gorgeous, sparkly little treasures in my life, London or New York were closer, but Partridge Jewellers were highly recommended. I found the communication, customer care and customer service were superb. Grant, Jolanta and the team provided the sort of really special experience that comes with working with a family business. As recommended, I found they were indeed “amazing” and internationally “top notch”. The whole process of design, selecting the stones, manufacture, purchase and arranging export was completely professional and absolutely delightful. Every time I look at my beautiful ring I remember this lovely experience.

H. A.

I had a great experience with Grant, Paula and Andrew having ring designed and delivered. Grant really listened to what I wanted and made a point of incorporating each aspect. It arrived on time and was absolutely stunning, they definitely over delivered. I was blown away by the quality of the ring and shine of each diamond which has since had so many compliments. He provided multiple quotes with different variations all under our budget and made the whole process really easy. I would highly recommended partridge jewellers to anyone wanting perfection. Thank you !

s. s.

My husband is a loyal customer of patridge jewellers. So when i decided to suprise my husband with a watch for our 10th Anniversary, i knew i don't even have to look elsewhere except Patridge Jewellers. Andrew is the man you go to, and he will make impossible possible when it comes to meeting your wants. Not only he made the suprise gift possible, he delivered exceptional customer service and made my purchase smooth and hassle free. Thank you Patridge jewellers, Wellington and Andrew for a treasured gift for my husband.

P. P.

Been a customer since 2015, Andrew from wellington store helps me obtain many watches since. Their service and pricing is the best world wide. I highly recommend talking to Andrew and Partridge for your future purchases. I have already recommended many friends who are very happy.

c. s.

I couldnt reccomend Andrew and the Wellington Partridge team highly enough. Andrews knowledge of watches (which is what I buy) is second to none. Service is always excellent and nothing seems to ever be a problem. Give them a call and I'm sure you'll be more than happy.

M. C.

Have purchased engagement and wedding rings from Partridge and am absolutely thrilled with them still. Staff were very friendly to deal with and very helpful and knowledgeable when choosing from their huge selection. Wife was incredibly happy so so am I.

B. B.

I found Partridge Jewellers excellent to deal with and would happily deal with them again.

H. G.

If nothing but the best will do when it comes to timepieces, look no further than Partridge Jewellers. After sales service is excellent too!

S. T.

Andrew went above and beyond in helping me get the watch I have been obsessing over. Very easy to deal with and provided excellent customer service. I have no issues recommending Andrew to anyone who is in the market for a watch/jewellery.

S. A.

Have purchased 3 items from Partridge Jewellers. On each visit the staff were very helpful and provided great knowledge and insight, without putting any pressure during discussions. I would have no hesitancy recommending to colleagues; their range and service is certainly 5 star.

J. H.

Really wonderful store! I received a lot of really great help buying my engagement ring! I'm pretty useless when it comes to that kind of stuff. My opinion of a beautiful rock is one that's underwater and covered in paua. I'm a diver, you see. I love to explore underwater places. Sometimes I find treasures of forgotten times, like a handmaiden's mirror, or an antique model of a spitfire fighter plane. I no nothing about engagement rings though! The staff at Partridge helped me pick out an amazing ring for my sweetheart. She was my childhood crush. When I was 11 she went to Africa with her family because her father was a doctor for doctors without borders. I hadn't seen her for 14 years, until last summer when I spotted her in the library reading Journeys to the Other Side of the World by David Attenborough. I asked her around for dinner at my place where I served the fruits of the ocean; freshly caught scallops fried in butter and a sprinkling of chilly flakes with fried sea asparagus and a crayfish bisque. We've been in love ever since. And now we're getting married.

J. B.

My husband has purchased several watches from Andrew Barrowman and the team at Partridges in Wellington. The service has always been superb. I have absolutely no hesitation in recommending them.

M. H.

I have been a client of Partridge Jewellers for many years now. I've always found them to be honest, reliable and professional. My most recent purchase was an engagement ring and the Wellington staff made this whole process a breeze.

N.

Partridges Wellington is definitely a very welcoming place when it comes to Watches & Jewellery. Andrew Barrowman is excellent at forging a relationship and ensuring that there is follow-through, with none of the often-unnecessary airs and graces that some others in similar roles in the same business might find important to put on. He is well-informed, always willing to consider a request for a timepiece without ever being dismissive of a request and is a real pleasure to deal with with. Will definitely be continuing my dealings with PJ WLG through Andrew.

E. L.

Had a lovely experience at Partridge Jewllers today in my quest for a diamond pendant for my one year anniversary with my partner. The staff were so lovely and helpful and eventually i found an absolutely stunning pendant for under $1500! Will definitely be coming back here again.

W. R.

Andrew and the team has been nothing but spectacular!!! Made dealing with them so easy and wonderfully pleasant. Regardless if it’s a watch purchase or answering a number of my silly questions and in the end helping me sourcing the watch’s I am after. I must say I’m Not the easiest client, but They took the time on our every interaction to explain things thoroughly.

A. M.

Great selection of engagement rings and lovely friendly staff. Everyone in the store was very accommodating. Great experience all round, wouldn't hesitate to go back to this store for any Jewellery needs.

M. L.

As a beginner watch collector I am very lucky to have Andrew to rely on in obtaining two grail watches in a short deadline for my 30th birthday. The team has definitely won me over as a long term client!

J. D.

Had a fun time in Partridge Jewellers a few weeks ago on my search for a new watch, the staff were knowledgeable and friendly, even offering me a cup of tea while we sat and chatted about Rolex and Patek Phillipe. Will definitely be visiting again should i ever need to replace my new watch.

C.

Fantastic customer service & had a wonderful experience! The design of my engagement ring was exactly what I wanted! Highly recommend. Thank you Wellington Partridge Team!

G. K.

Came in recently to pick a present out. Andrew and the team helped me immensely. Great shop, great products and very happy with service. Will be returning for our wedding rings!

C. M.

Andrew and the team provide the best service in town. Without a doubt one of the best watch and diamond specialists in the game - have bought multiple pieces from Partridge and never been disappointed.

J. Q.

There's a reason this business has been the leader in New Zealand for generations - these guys rock! Special mention to Andrew Barrowman; if you're looking for a nice piece of jewellery or watch, you really cannot go pass this guy. His knowledge, attitude, work ethic and customer centric personality is really unparalleled - he has earned a customer for life!

H. C.

Been to jewelers all over the world but still only choose to buy from here. Best team of staff and professional dealers from anywhere in the country/world. Look for Andrew. Hes your go to guy for anything small and big! 6/5

S. K.

Andrew and the team at Partridges are always a pleasure to purchase from. Outstanding customer services and go out of their way to get watches that are otherwise unavailable in NZ.

K. L.

Andrew Barrowman assisted with the purchase of my watch and wow what amazing service! Highly recommend anyone who's looking for a piece to contact him!!

j. c.

I asked if they had a specific part for a vintage watch (the part I requested was entirely identifiable by the information i gave them and they did not need to see the watch). However they have a policy of posting your precious watch to some unknown destination, presumably so that they can be satisfied that your watch is what you say it is? If you're looking for an on-site expert with access to watch parts, unfortunately you won't find it here.

A. S.

“EXCELLENT SERVICE, Sam, Andrew and the rest of the staff are super nice and I am absolutely going to continue buying my ROLEX and GRAND SEIKO watches collection from PARTRIDGE JEWELLERS”

D. W.

A place where you can build a relationship with your AD. Most impressively is the post sale service - I've had all my watches fixed and turned around without questions. Recommended (reluctantly due to selffish reasons)

T. W.

Andrew is nothing short of spectacular, and made my watch hunt hassle and fuss-free. He and the team at Pj's have definitely made me a lifetime customer!

J. T.

Excellent service. I really enjoyed my experience dealing with Andrew Barrowman who was able to source a timepiece for me to mark a special milestone.

D.

got my Tag Heuer watch links adjusted - excellent service! the whole team was lovely :)

S. L.

Amazing, super helpful team who are filled with so much positive energy about their beautiful jewellery.

D.

Andrew and his team have made my first mechanical watch purchase a dream. Would gladly recommend them to anyone.

S. C. E.

Best service from Andrew and the teams. Very helpful and love the watch that we purchase

K. p.

Fantastic customer service , great atmosphere and amazing products . I can not recommend Partridge Jewelers highly enough .

M. W.

Very friendly team helped me into my first Rolex. Engagement ring on the cards for the next visit 🥰

N. T.

Really good customer service. Really welcoming and professional atmosphere. I would definitlely buy jewelry again

V. H.

Wonderful store, great staff and nothing is too much trouble. I wouldn't go anywhere else for jewellery.

D. S.

Thanks Andrew for the perfect service. Highly recommend Wellington partridge.

J. G. (.

Always great to deal with. If you haven't tried Partridge Jewellers, you should.

S. K.

Great staff and service, they go above and beyond. Stunning pieces of jewellery!!

H. W.

Nice place and excellent service. Can do tax free and pickup from airport .

P. K.

Delighted with service we received. Highly recommend

P. D.

A nice place to find some unique pieces. Staff are very helpful.

K. S.

Amazing staff, very friendly and helpful! Incredible service.

O. C.

Incredibly friendly and helpful staff, always go above and beyond

王.

Nice service

d. p.

Great service with personal care and touch

M. S.

Helpful very knowledgeable and friendly staff

A. S.

Good service.

g. t.

Welcome and service appreciated.

M. K.

Good service

T.

I bought my first Longines watch as a birthday gift for myself in Partridge Jewellers Wellington a week ago. All of the staff are very professional, polite and top-notch service. I am so grateful to Miss. Apple Yang, thank you for giving me a wonderful experience. If you are looking for the most exceptional jewelry & watches, you can go to this jewelry store and ask Apple Yang to assist you. I would thoroughly recommend Apple Yang. Looking forward to extending my collection in the future with Partridge Jewellers Wellington.

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