Reviews of Ausmove New Zealand - Moving You To Australia. (Moving Company) in Auckland (Auckland).

Ausmove New Zealand - Moving You To Australia

92 Reviews

25 Comments

Moving company

Mover

Moving and storage service

Shipping service

Storage facility

41 Pavilion Drive, Airport Oaks, Auckland 2150, New Zealand

Description

Information of Ausmove New Zealand - Moving You To Australia, Moving company in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of Ausmove New Zealand - Moving You To Australia

Reviews of Ausmove New Zealand - Moving You To Australia

R. H.

Ausmove were nothing short of terrific, couldn't ask for any better service. Moving during COVID was not easy, and they were flexible in working with me.

M. E.

We moved some of our household items from Dunedin to the Sunshine Coast. We were really impressed how quickly Laura from Ausmove responded to all queries even though we changed our minds a few times about what exactly we wanted to ship. The value for money was also exceptional as was the care they took to wrap everything. The company they worked with in Australia was just as good. We can recommend them unreservedly. Thank you for a great job

H. L.

Fantastic service. Professional and very experienced movers. Door to door service. Very accurate estimation of boxes so the quotes were spot on. Communication with Laura and Sarah (moving consultants) was very quick and accurate via email. 2 strong men turned up to my moving day exactly as scheduled, confirming items to pack away. Work non stop and 4 hours later, 40 boxes professionally packed, loaded in the van. 40 boxes arrived at new location a week earlier than expected but only 1 man turned up for delivery. A little disappointing at the service received at Australia side compare to NZ, wife and I had to help unpack while the delivery man slowly wheel 40 boxes into my new apartment. Good news was all items in the 40 boxes received no damage what so ever! Packaging materials and boxes were taken away after unpacking, so no mess was left behind. Overall, very happy for the money I paid for the professional moving service. Will definitely recommend it to anyone moving from NZ to Aus. Remember, you are paying for the experienced guys to make the moving as little stress as possible, and AusMove is absolutely the pro.

Y. B.

My husband and I have recently located from Christchurch, New Zealand to Chinchilla, Queensland with this company. The price was competitive and Laura, our coordinator for much of the move, was very informative. It's unfortunate that the contractor Ausmove used for the Christchurch end of our move was not brilliant - they knowingly sent used fruit boxes to Australia when they had committed to repack them, and they wrapped three plates at a time, didn't wrap any of our framed certificates, and just tossed ornaments in a box and then tapped it up. Needless to say, this resulted in fines from customs for the fruit boxes and heaps of breakages. The contractor in question (the Moving Company) had advised for me to just go with them for the entirety of our move, rather than have an overarching company like Ausmove picking contractors on either end. But I'm glad I went with Ausmove. Ausmove followed up The Moving Company and made them pay the fees for the fruit boxes. They also arranged a substantial good will payment to cover damage to the dehumidifier bar in my piano and the destruction of my husband's and my dinner set. The good will payment came through just yesterday. The ride may not have always been smooth, but I can confirm that Ausmove does follow up if service is not satisfactory at first. For problem resolutions, I will give them a five out five.

M.

We had a really good experience with ausmove. NZ to AU. Good value for money. Matt was the friendly guy who packed our stuff. I think he is operations manager too. We forgot to send a box & Matt came back to colkect it & we really appreciated that. We were given 4 to 6 weeks time frame & all our home belongings were delivered in the agreed time frame despite busy Christmas time frame. Will definitely recommend & happily use their business again.

F.

Top customer service at the most competitive rates, with reliable systems in place. I used Ausmove to move between Auckland (New Zealand) to Melbourne (Australia). The entire process from receiving a quote, asking questions, shipping my household goods out to receiving my goods in Melbourne was truly a breeze. I dealt with one person in NZ, and one person in Australia. Laura in NZ was amazing; she was knowledgable, responded to all my emails quickly, followed up - took care of me the whole way. The guys who came in to lift my household goods on moving day packaged everything thoroughly and upon receiving my goods in Australia nothing was damaged. Their transport partner in Australia also went out of their way to make a special delivery to suit my schedule and didn’t charge me any extra even though my apartment was up stairs and had difficult parking restrictions. I received quotes from at least 6 other companies, none were as competitive and thorough in their quote as Ausmove was. I have nothing but praise for Ausmove and their high quality of service. And I will be recommending them to anyone looking to move overseas.

I.

Professional team. Laura was fantastic with helping our moving requirements, even when these changed over time. Product landed in perfect condition, well protected and clearly looked after in transit. Can't fault their ability, professionalism and offer which was well priced compared to the market.

A. H.

Ausmove helped move my Gran into her retirement village. The crew were fantastic with packing but also very sensitive to the fact it was an emotional move for her. She appreciated their professionalism and also loved the home baked scones she made them for morning tea. 10/10 Experience.

I. G.

What a relief it was to have Ausmove proivde the service I needed to pack and move my Mother's precious belongings. The entire experience was excellent. The guys who came out to pack everything up for me couldn't have been nicer. They were super efficient and also very sensitivity of the nature of the situation. The sales consultant always kept me posted with where things were at to ensure everything was on track. I wouldn't hesitate to recommend Ausmove to anyone. They are a team and this is just one of the things that makes for a good expereince.

G.

We hot the best service from thus company. Thank you thank you thank you. A special word of thanks to the crew of Jameson and his mate. They did an absolute fantastic job with the packaging. ALL our stuff was intact when it arrived at our doorstep. The arrangements with storage on this end, Nelbour6, went smoothly with no hiccups and the most understandings people ever. You run a perfectly professional outfit and I will recommend you any time and every time. Cheers

O. D.

I have used Ausmove twice - to shift to Australia and then back to NZ three years later. At both times, everyone I dealt with by phone were professional and courteous. The guys who came to pack up my furniture were well-presented, always pleasant and worked with an efficiency that is truly unparalleled. Great company! Highly recommended.

J. D.

Cannot be more complimentary of the Ausmove team that moved our furniture in October 2017. The 4 men showed my family and our personal effects the utmost respect. They were extremely efficient and made a difficult process amazingly simple. I wouldn't hesitate recommending Ausmove to anyone.

D. K.

The team at AusMove were amazing, Laura was extremely helpful and patient as each time I contacted here I was adding things as I found them. The moving team of Vili and Jack worked wonderfully together and very efficiently. They had us laughing along with them taking the stress out of the move. Thank you for making this a smooth and easy process.

R. M.

Five stars isn't enough to justify the quality service and professionalism I experienced with Ausmove, notably Laura and Shi. From the moment I enquired, Laura was so organised and efficient! I wouldn't have been able to get my belongings shipped so quickly had it not been for the Ausmove team. The whole process was stress-free, smooth and easy. Thank you so, so much again Laura, Shi and Ausmove!

K. M.

5 stars should say it all, but I have to mention the fabulous staff of Ausmove, Auckland. Laura Brannigan administered my affairs while Paul & Jamieson secured my sea chests. Between the three of them they have made my relocation from Auckland, NZ to NSW, Australia, absolutely, hassle free and have treated me with kindness and respect. I am very happy to recommend them to all of you who are considering relocating to another country. Thank you so much, Mrs Keva Mullins xo

J. T.

Have used them twice now and the service is awesome!! They make the whole process so stress less and easy. Now my mom will be using them to move to aus in the next couple months. Always recommending them to others and wouldn't hesitate to use them again.

J. O.

I was very impressed with your packing team, their professionalism, courtesy and smiles were fantastic, and your constant communication was very reassuring. Please pass on my complements to them and I will certainly recommend your company to my friends and family

A. W.

Highly recommend company, staff are very nice and helpful, especially mandy who iv been exchanging emails with. would definitely ship with this company in the future if need. Thank you

G. a. J. H.

Thanks for a great moving experience. We were really impressed with the packing team who made the move smooth and stress free.

M. S.

Great company they completed all the packing in my given time frame even when they were fully booked. Very please with the team.

S.

Great team, professionals. Go Over and above to help the customer.

S. A.

Excellence for professionalism and courteous treatment of the customer. Highly recommended.

G. W.

Nikita was professional and prompt. A+

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