Reviews of KBB Music Epsom. (Music Store) in Auckland (Auckland).

KBB Music Epsom

291 Reviews

119 Comments

Music store

Sheet music store

Musical instrument rental service

Musical instrument repair shop

Musical instrument store

377 Manukau Road, Epsom, Auckland 1023, New Zealand

Description

Information of KBB Music Epsom, Music store in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of KBB Music Epsom

Reviews of KBB Music Epsom

A. H.

Best purchase experience ever. I did a lot of research about what digital piano to buy and decided to get a Kawai ES110 but I wanted to check it in person and try the keys. They didn’t have one in display so the girl that was helping me and the guy, opened it for me so I can try it. Both of them a 10 stars service!. They were really helpful and I’m really happy with the service and the product. Will absolutely go to this shop every time I need to purchase something.

U. S.

Really awesome place. Awesome staff. Each time I have gone there, they have been really helpful, knowledgable, kind and patient. Shout out to both Carvin and Josh who have been really awesome every time I've been there. Highly recommend! My interactions with you two is the reason I'll keep coming back to this store as opposed to others down the street and elsewhere in Auckland.

J. G.

Thee Staff-members are very friendly and very Helpful, You'll get Great service for Your money there-OK!:)))

G. D.

Friendly helpful staff. Needed to switch from flute to clarinet. They found books and swapped rental over.

신.

Everyone who works here is knowledgeable and very kind. They only recommend what I really need, with always smile. Because they are very kind to every customer, there would be sometimes a bit waiting time when they are taking care other people before your turn. But, it is understandable that everyone needs proper and professional guides for instruments, and they would take that much time to you as well.

S. G.

I buy a lot of my gear here. The depth of their selection may vary depending on the instrument you play but overall it's good. They also offer repairs. I consider this a solid general location for those living nearby.

J. W.

Driving past I always thought this place was all grand pianos and flutes, but hidden in there is a Rockshop section that makes the place a must-visit. Went there by chance, was looking for a tuning peg to fix my mates guitar and the other stores in the area couldn't help on a Monday, so we were third call lucky. Service was UNBELIEVABLE the guitar guy there Josh went way beyond the call of duty giving the guitar a full check through and repair while we all had a great conversation. Can't wait for an excuse to go back there and spend more time ... and this time money as well.

A. M.

Context: Saxophone purchase If you are in NZ, if you have access to Epsom, Auckland which is very likely then you are blessed to have this music store. Possibly the most genuine salesmen who are actually musicians, reliable and knowledgeable repair technicians in the country if not beyond. As any musician would know it’s not easy to pick an instrument at least as a beginner. The staff here were extremely approachable, supported me throughout my journey which lasted 2 months and answered all my questions and beyond. They made me feel very comfortable throughout without making me feel obligated to purchase at any stage, which I found very helpful. Huge thanks to all the staff in Epsom and Albany in helping me pick my saxophone through multiple trials during multiple visits to discover the models I barely knew even existed. Originally came to purchase an intermediate horn walked out with a pro horn which is worth every cent, at a competitive price too. If you want an instrument don’t hesitate to go to KBB Epsom or Albany. Kbb staff, I owe you guys a cake at some stage, once my bank balance comes up;)

C. M.

My son plays the flute for his school band and we have dealt with KBB music Epsom for about 6 years now. just visited the store yesterday and John the store manager was extremely helpful and so was Carvin. Extremely knowledgeable with all things music and extremely obliging with showing us various types of flutes. Was a great help with the selection of a new flute and also thankful for the discount they were able to offer us. Thanks KBB.

R. G.

Loved it. We bought a piano. They gave us a great customer service. First time bought a piano for our family. Especially for kids. And we didn't have a much knowledge about pianos. The gentleman helped us educating about the pianos and also comparing the differences between different pianos. So that helped us to choose what we need. Loved it. We bought a piano. They gave us a great customer service. First time bought a piano for our family. Especially for kids. And we didn't have a much knowledge about pianos. The gentleman helped us educating about the pianos and also comparing the differences between different pianos. So that helped us to choose what we need. They gave us a 3 year warranty period as well. Thank you very much for the great support. 👍 They gave discounts for the other items j bought since I bought a piano

D. G.

Always a pleasure to deal with. Knowledgeable and helpful staff. Love my Kawai grand piano!

N. C.

I am a professional within the "Music Industry". Carven and John have probably forgotten more than most people will ever know on a huge range of musical knowledge and product. I am totally confident I will be looked after via phone or in person whenever I visit this store. Highest recommendation.

F. L.

These guys no their stuff and are friendly to deal with. The selection of musical products is vast - this store is not just for guitars and pianos! Was impressed with their range of orchestral instruments. Happy with my purchase and price and will be back for sure.

K. C.

There was one employee (Cameron) that was very cool and very helpful with my decision to buy a sax mouthpiece.

m. s.

Went in to buy a guitar for my brother. John, the branch manager, was an absolute boss in every sense. He was helpful, helped us get the best deal, gave my brother his first guitar lesson for free AND recommended him quite a few things to try out. The store itself had a wide variety of guitars, and by the looks of it, other instruments at reasonable price. Would recommend it 10/10!

C.

Good communication re repair costs

P. H.

We hired my son an Alto Saxophone from KBB Music Manukau Rd for his intermediate music this year. We got a brand new instrument which was fantastic for him. He had no problems with it the entire year and we could not be happier with KBB. The service from the staff on hiring and return was great and they could not have been more helpful.

K.

Helpful and knowledgeable staff.

D. G.

Lovely staff and a good range of prices. You can find a good range of cheaper products and a good range of the more expensive, high end products. Staff have good of knowledge on all different types of instruments, and they offer repair services for extremely good prices.

H. G.

Wonderful customer service I was looking for harmonica that really hard to find but they helped find out Thank you so much -Chloe

E. H. (.

Went shopping for a digital piano recently and my experience at KBB Epsom was just the best amongest all the local stores. Very good selection of digital pianos (they stock all the major brands except yamahas), the staff were friendly but not imposing and gave me the freedom to try out the instruments properly to my heart's content. I was very happy with my choice at the end. Will definitely come back if I need to buy another instrument in the future.

C. B.

The shop assistants are super polite and offered help as soon as we walked in. I always like walking into KBB and trying out the instruments we might buy next!

M. W.

All around an excellent shop. The staff are knowledgeable and friendly, and they have a fantastic variety of musical equipment.

A. K.

Friendly & kind staffs were there. A lovely customer service

T. J.

Very helpful, knowledgeable and friendly staff selling well known and trusted brands.

K.

A knowledgeable, friendly team who offer honest advise and sell a great range of ukuleles at competitive prices. Our go to in Auckland, along with their Rock Shop store on K' Rd.

H. S.

Great range of instruments. Staff are friendly and always willing to help out.

A. A.

I get in just to have a look and i got out with a violin (for rent) the staff was very friendly and qualified giving really detailed answers to all my questions providing me with tips and phone numbers of teachers...very helpful and the shop is organized and well equipped

A. I.

Always super friendly, knowledgeable staff. Great range of all instruments.

G. K.

Huge range of brass and woodwind, best place for pianos, plus a decent amount of guitars, bass and drums. Great knowledgeable staff who are quick and attentive

A. S.

Good friendly helpful service. Will return for more guitar advice and parts.

H. C.

Very positive experience Customer service was excellent Dealt with very friendly staff who where happy to negotiate a deal without a fuss 5 star service ⭐⭐⭐⭐⭐

T. G.

Best place for any woodwind and wind instrument sales in Auckland. Wildest range anywhere for everything you need be it hire, purchase or service of instruments.

S.

Very helpful and my daughter was satisfied. Good prices, and good selection of guitars.

M. J.

Good service n the guys know their instruments well

A. U.

Great helpful staff. Ideal place for woodwinds reeds equip etc hirage. Also good instrument servicing. Bus route.

C. D.

Good range of instruments and helpful staff.

a. p.

Helpful staff n service

C. L. P.

The person I talked to was friendly and helpful and very pleasant to deal with. It was very much appreciated!!!!

J. G.

Friendly staff who know their stuff. Good prices. Park around the corner and you're all good.

A. R.

Saved the day at The Auckland Home Show main stage by having an XLR to jack plug adaptor in stock. Thanks guys

B. L. B.

They’re ace and have lots of books and helpful

L.

Great team that know everything about music 🎶

G. S.

Always a good expert KBB amazing, knowledgeable staff and extremely well presented store.

M.

Extremely helpful staff. Maxwell went above and beyond to assist me in what I was searching for.

M. H.

Great service, very knowledgeable staff and good pricing.

V.

Friendly staff and wide range of instruments available.

J.

Very knowledgeable, friendly and helpful staffs.

P. M.

A little expensive but it's a good music store with nice collection.

G. F.

A good range of page turners available.... Just what we wanted.

A. S.

Top service and experience for my partner who is a muso. Thank you guys.

Y.

Great place for music lovers and great service

R. M.

Dan Cho is the guy you wanna see. Excellent service.

D. S.

Still in lockdown mode, tradesman entrance round the back. Staff courteous & chatty😊

R. B.

Staff are very helpful.. The knowledge for clients at an intermediate level is very good.

P. S.

Knowledgeable enthusiastic staff and a wide range of quality gear.

j. l.

Very helpful & brand new instrument for hire!

T. B.

Most helpful staff at a music shop....

K. M.

Great selection of clarinets, trumpets and jazz instruments!

T. C.

Amazing customer service. Friendly staffs

J. L.

Massive selection of stringed instruments and pianos . Thanks for the great help provided.

J. W.

Very helpful, took time to talk to my 12yr old son about his questions.

F. K.

No complaints, good service. This place is huge and has been there for decades.

N. J.

Friendly staff and good range of equipment.

B. R.

Very friendly, knowledgeable staff, excellent range

L. R.

Excellent, knowledgeable staff. Very good place.

M. I. D.

Great music instruments shop.

G.

Excellent help choosing guitar strings

M. H.

This is the best rockshop anywhere

L. T.

Always great help and service when you walk in.

徐.

Always buy things here, the books are cheaper than Piano Trader.

E. H.

Well knowledge about instruments and friendly staff

B. S.

Seemingly onto it sax expert helped me out, good work

c. c.

Wish you were not associated with rockshop, but then again they own the world.

R. M.

Helpful and really nice Great service

L. H. M.

Even at lvl 2 great service

P. D.

Friendly, helpful & knowledgable staff

T. W.

Great staff who are helpful and knowledgeable

L. I. T. N. S.

Excellent service... Highly recommend.

N. B.

Awsome advice too.. thanks John

J. K.

Friendly staff and very good advice

J. A.

Great shop and great service

S. R.

need a snazzy instrument? these ur guys

A. M.

Wide range, great service

S. N.

Super helpful staff!

A. T.

Good service, very helpful

B. V.

Excellent customer support

T. K.

Excellent services on hand.

S. N.

Great range, great service

M. J.

Very helpful staff

A. P.

Great repair on a French Horn.

P. C.

First class services.

A. W.

The severice was great.

S. Z.

Friendly and helpful

V. R.

Very cool place

C. M.

Nice people work here

C. R.

Good quick service

S. I.

Very friendly and heipful

A. b.

Good collection and choice

A. A.

Great service

N. C.

Always good service

D. N.

Excellent

D. D.

Friendly team ❤

A.

Great service

p. c.

Great

S.

Friendly and helpful

N. R.

Fantastic shop with a great range of instruments. Staff are passionate and knowledgeable. I would definitely recommend going here if you are keen on buying an instrument.

S.

(Translated) Instruments are complete. No at Botany store, lead to Mr Eden store (Original) 乐器很全。在Botany店没有，引到Mr Eden店

L.

(Translated) The things are very complete and the service is also very good. I bought a trombone. The price is of course more expensive than the United States. Overall good (Original) 东西很全 服务也很好 我买了长号 价格当然比美国贵 总体不错

h.

(Translated) There are many Korean staff. A lot of expertise is basic. Everyone is so kind. If you buy a musical instrument in Auckland, be sure to stop by. (Original) 한국 스탭이 많이 있습니다. 전문지식이 많은건 기본이구요. 다들 너무 친절하세요. 오클랜드에서 악기 사신다면 꼭 한번 들르세요.

최.

(Translated) The staff is also very friendly and the atmosphere is great. There is also an all-instrument rental system, which is useful. (Original) 스텝들도 매우 친절하고 매장 분위기도 좋습니다. 모든악기 대여 시스템도 되어있어서 유용하게 쓰입니다.

欧.

(Translated) Staff service attitude is excellent. The goods are relatively complete. The internal environment is pleasant to the body and mind. (Original) 员工服务态度极佳。商品较为齐全。内部环境让人身心愉悦。

S.

(Translated) Lots of options, providing musical instrument rental services. (Original) 很多选择，提供乐器租赁服务。

Q.

M.

S.

S.

S.

t.

Contact

Photos