Reviews of Oscar Wylee Optometrist - Ponsonby. (Optician) in Auckland (Auckland).

Oscar Wylee Optometrist - Ponsonby

130 Reviews

85 Comments

Optician

Optometrist

Shop 4, Lot 3/130 Ponsonby Road, Grey Lynn, Auckland 1011, New Zealand

Description

Information of Oscar Wylee Optometrist - Ponsonby, Optician in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of Oscar Wylee Optometrist - Ponsonby

Reviews of Oscar Wylee Optometrist - Ponsonby

J.

Staff in the Ponsonby store are really friendly, helpful, honest - the whole process is extremely efficient. Have had two pairs of OW glasses for a couple of years, great value and product. Got two more pairs this week and, again, excellent frames, no hassle at all getting them within 7 working days (in spite of delays everywhere with couriers during pandemic). Highly recommend.

Y. D.

I've been to many different Optometrists and this is the first time I've been asked specifically about my lifestyle and the type of work I do when getting my eyes tested. Ernest took all of this into account and actually discussed my preferences with me when he was considering what to prescribe. It was quite a different experience for me and I really appreciated it. He also went the extra mile to offer advice on my contact lense prescription despite the fact that they don't sell them. The girls at the front were also quite lovely to deal with. I will go back again and will recommend to my friends and family.

D. G.

Came in for a quick eye test after some eye strain due to using the laptop more during lockdown. Great service and really informative! Optometrist explained everything that might be going on in great detail. Helped put my mind at ease that everything was OK.

A. S.

Amazing service, particularly during the holiday period. I visited for an eye test following a GP recommendation. Appointment booking process was instant and my eye examination was professional, efficient and informative. The eye drops suggested and reassurance has provided 5 star customer satisfaction. Thank you!

A. M.

What an incredible service! I arrived at the Ponsonby store, already discouraged by having gone through several other stores and the service was not good. I had already done an exam in another store, but I didn't buy glasses with them because I didn't like the service. Entering the Oscar store in Ponsonby, I felt the difference. I felt comfortable inside the shop, to try all the models I wanted without having someone bothering me. After that, I took the free exam and what a difference! Much more complete than the other store and the worst: the other store did a WRONG exam! I felt very comfortable at the store and my glasses were ready in less than 2 weeks. In addition, Oscar has a variety of options for those with a rounder face, for being overweight, unlike other stores. I would love to recommend this store to everyone who seeks excellent service, fair price and several model options!

G.

Amazing experience worth OW Ponsonby. I went to them based on these google reviews. The staff are so helpful without being overbearing and were honest about what suited my face shape l which I needed as i haven’t worn glasses in a long time. The have a huge range of specs and sunnies so there is something for everyone. I’m so happy with the two pairs of specs I got and for the price I paid (did a lot of shopping around) and will continue to pass on my recommendations of OW to everyone. Thanks guys ! From a happy customer

R. J.

Came for a stye problem and an eye assessment. Had a very nice experience, very friendly staff, on the phone and in store. Ernest was really nice and helpful. Strongly recommend!

J. H.

Had superb experience purchasing glasses here. Steven was super helpful, patient and informative regarding my eye condition during the eye test that came free with the package. The team was super friendly but also gave you lots of space and time to try on whatever you want. I received my glasses and sunglasses back super quick as well, was expecting 3 weeks and only took about a bit more than a week. The deal is very decently priced for the amount of selections you can choose from. Would definitely recommend all our friends to come!

S. S.

Went there today morning. The guy who did my eye exam (he said his name was Earnest I think) did an amazing eye test. Is the First time I’ve had these many tests done as a part of an eye test. Need to go through the results myself, they mail it to you. The Earnest guy was crazy well mannered/pleasant to deal with. The people at the store were equally easy to deal with, it’s not often that I feel every staff at a place welcomes me as well as these guys did. The only negative was I couldn’t find a frame I was totally satisfied with. But I’m really glad they didn’t pressurize me into buying ones that I weren’t happy with. I’m going to browse a few more shops but if I don’t find a better frame I’ll be ordering from these guys for sure.

V.

This amazing team did above and beyond to help me find the frames that suited me.I bought 2 pair of great glasses each. Consistently great and a complete package with very thorough eye tests, extensive choice of frames, excellent follow up and fitting, and a great price. A very personalised experience. Thank you Oscar-Wylee eye guys, I would highly recommend this store in Ponsonby and it's wonderful staff. I will definitely be back again! Thank you so much

A. F.

I tore a contact lens, part of which remained in my eye and I couldn't get it out. They saw me straight away and removed it - fabulous service, highly recommend.

K.

I went there to have an eye test and get new glasses. The optometrist was great. Thank you for the test and explanation. I am very happy with their price and service. Definitely like to recommend to others!

y. n.

There are heaps of awesome frames in the shop. I had a wonderful experience in this store. I asked the lady in the store to recommend a frame for me. The one she picked is the best frame I have ever seen on my face (I have tried like dozens frames by myself in other stores). She is very patient and welcoming. She gave her honest opinion about your choice, good is good and not suitable is not suitable, which is really helpful. Combined with her good aesthetic feeling, best service ever! I would stick to this store. Recommend to everyone.

S. S. (.

Big shout out to Oscar Wylee Ponsonby team! It was an amazing and seamless service from start to finish. The check up was very thorough and service was top notch friendly with meticulous attention to detail. The frames are perfect fitting and the whole process was very smooth and easy. I love the new frames! Thank you, Steven and your team for your great caring service and all the best! 😬

B. L.

Excellent in every way - I would highly recommend this store in Ponsonby and it's wonderful staff. The variety of frames initially attracted me but the customer service is what made me purchase. My sister also found the same and we both bought 2 pair of great glasses each. Consistently great and a complete package with very thorough eye tests, extensive choice of frames, excellent follow up and fitting, and a great price. A very personalised experience. Thank you Oscar-Wylee eye guys, you nailed it!

X. L.

This store really shows me what an excellent customer service means: warm welcoming, detailed information and efficient help for choosing my glasses. And not mention they also have heaps of good glasses. I would highly recommend to my friends and come back here again!

M.

Came in for an eye test last week and was looked after from start to finish. Could not have asked for better customer service! Steven, the optometrist, was very thorough with his examination and prescribed me with the perfect glasses! Will be back shortly to purchase some sunnies! Thanks team and keep up the good work!

A.

I cannot talk up this place enough. Best optometrist I've ever been to, he even helped me pick out glasses. It was during Level 2 so they also had to wipe every single pair I tried on and I think I tried on every pair in the shop. Staff was great and so was the price ($249 for 2 x pairs). I can see below that someone got on here and gave them one star for bad service. I can tell you this person has NEVER been to Oscar Wylee.

A. S.

Purchased a pair of glasses a few months ago from OW. Outstanding customer service and very affordable products! Very sad to see these 1 star reviews when those people have obviously not visited the store or purchased anything. The staff are outstanding, will be coming back in the future for sure! Keep up the good work! :)

A. D. B.

Great frames, great service. I highly recommend! I really appreciate how they spent time with me to help me find glasses to suit my face shape. I'm very happy with my purchase.

A. i.

Amazing Staff, very friendly and approachable, fantastic customer service. The shop was fairly small but the service was beyond my expectations. They are very knowledgeable and patient at explaining every bits of details about my eyes. Very hygienic as well, they wipe every machine i'll use and the glasses i've tried before putting it back on the shelf. They helped me with choosing my glasses, and tells me if it suits my face shape or not. Never going back to my old optometrist! Reasonably priced, with wide variety of frames. Went out the shop extremely happy. Highly recommend! 10/10

R. P.

Ernest is a fantastic optometrist - highly competent, ethical and professional.

G. D.

Professional and very thorough examination from Ernest and then Ollie was really helpful in selecting my new frames. Really appreciated their time and expertise . Would recommend

W. G.

Highly recommend Oscar Wylee Optometrist Ponsonby. Highly professional staff, Steven Lim was extremely professional with my eye examination. The staff were extremely helpful and friendly in finding the correct glasses to suit my face with honest opinions. Would recommend them!

N. T.

The team are very patient, skilful and give you honest advice. I’ve never met anyone more honest as them. They will tell you if a frame does not look great on you, and I love that. Tired of the assistants who say you look good just to sell you their product. Will definitely recommend them anyone who needs another pair of eyes. And if you can’t read this review it’s probably because you need to go to Oscar Wylee ❤️

M. L.

Great range of glasses with modern design. The service team was very patient and gave good advice on type of frames and lens. Very happy with the quality of my new glasses!

J. H.

Just got my glasses (earlier than expected) and absolutely love them. Thank you for your fun, friendly, professional help!

K. d.

if there was 10 stars Stephen and his team at Ponsonby deserve them!!! i have been to many optical clinics but never have i had the service and patients and smiles as i got from the Ponsonby Team. Thankyou so much Team for going that extra mile to help me see in every way :) Cheers Kelly :):)

K. N.

Steven the optometrist at Ponsonby was amazing, very thorough and considerate. The staff were helpful, they carry a good range of frames and are very reasonably priced.

S. S.

All these one star reviews because they didn't let sooky Collins in. All you national right wing people putting comments on here because of that are pathetic. They did the right thing. Bet you have never been into the store and yet you write negative reviews because of that. Typical right wing sooks. Stay strong and stand strong Oscar Wylee optometrist.

K.

Awesome customer service! The team are so welcoming and attentive. Stunning selection to choose from. Would highly recommend over any other optometrist. Thankyou guys!

E. C.

‘Customers’ citing the leader of the opposition being refused entry, on the grounds of political motivation, are entitled to their opinion, but it’s uninformed. She was refused entry due to OW adhering to Auckland’s level 2 social distancing rules. The leader of the opposition was more than aware of the rules and would have anticipated this. But to those dishing out the 1 star reviews to based on your political ‘values’, keep up with the boycott threats and various other lines of upset you feel necessary to write (which people will only read for the purpose of entertainment). It never fails to amuse me just how many people make assumptions, without knowing the facts and details. 5 stars for putting staff and the public’s safety first

C. S.

Great experience with the team in store yesterday! It makes a difference being in an environment that’s warm and has good energy! Happy with my purchases and would recommend to all!

J. S.

Lol look at all these cry babies leaving 1 star reviews. I've always voted National but not this time, Judith can go take a long walk off a short pier. Good on these people for turning her away

C. H.

Excellent service from Noa and the team - they even adjusted my glasses when I went to pick them up!

R. A.

The staff were very professional and helpful. They really knew what they were talking about and gave me some really helpful thoughts when i was trying to decide what glasses to buy. Will definately be back for my next perscriptions

T. S.

Great professionalism and service displayed by the staff at Oscar Wylee. I am impressed with the staff knowledge and measures to keep staff and customers safe during the various covid lockdowns.

M. R.

Really friendly and helpful staff. Perfect location and accrue, informative eye exams. Lots of range of frames. Go local with supporting this business!!

H. C.

Amazing service by the staff and the optometrist! They are very knowledgeable and friendly.

J. N.

Great service and range. Good time in getting the glasses after my fitting. Really love the look! Thank you guys

E. S.

Five stars for keeping shoppers safe and refusing the leader of the opposition party and her ‘rent-a-crowd’ from flouting the social distancing rule by wanting to come into the store.

I. R. M.

Exceptional customer service! All the staff are very helpful and will really take their time to help decide on what frames to get and will give you their honest opinions 😄

R. S.

This amazing team did above and beyond to help me find the frames that suited me and make me have fun doing it. I can’t thank you guys enough for the help and I will definitely be back again! Thank you so much

J. P.

A Company has every right to decline entry for a political candidate. If Jacinda Ardern was declined access would the same complaints have come forward by national supporters.

m. b.

Such a great team of professionals especially that young lady who worked there At ponsonby last Sunday she’s very good at her job.

K.

I went to Oscar Wylee today, Steven helped me adjust my glasses for free. Steven is amazing!

I. S.

Came in for an eye test. Easy communication, great customer service!

M. W.

Best optometrist in the North Island. Great range, price and customer service

m. b.

Not fair that the business is being judged for not allowing a Political party to enter in the store for their party promotion purposes.

S. M.

Congrats for taking a stand and refusing entry to Judith Collins. It's nice to see you set such high standards.

F. H.

Great, skilful service. Was happier with the results than with SpecSavers, and the pricing was better. Would return.

A. H.

Great, friendly service. Always professional. These one stars have obviously never been here!

A. Z.

If Scott Morrison can be told off somebody's lawn, Judith Collins can be told off somebody's store.

A. S.

Well done on following COVID 19 guidelines. Great to see local business looking after our community

A. H.

Best place to get your glasses! Top notch service. 🙌

R. D.

They really care about their customers. Best optometrist.

P. L.

Great price, great service, great designs. Loved the whole experience.

A. P.

Lovely service, I'm really happy with my glasses

S. P.

Incredibly helpful optometrist a wonderful experience highly recommended

s. m.

I was blind but now I can see 🤓 thanks Oscar Wylee for the excellent service.

p.

Really amazing service. Very kind and helpful!

D. M.

A great experience from a great team. Thanks for everything. Dennis

d.

Great service doing my duty for the community x

B. O. (.

Great store. Thanks for your help

S. J.

Thank you for a fantastic job well done!

G. M.

Wonderful staff and gorgeous glasses!!

S. K.

Good location and heaps of choices for all generations

G.

Big ups. Keep doing you.

M.

Super friendly and helpful staff

A.

Wouldnt go anywhere else

a. b.

Great shop!

N. 0.

Pretty Good innit

T. G.

Politics

J. G.

Friendly staff

E.

I cannot recommend Oscar Wylee Ponsonby enough! Super friendly and helpful team. Thanks again, I will be back!

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