Reviews of OPSM West City. (Optician) in Auckland (Auckland).

OPSM West City

140 Reviews

45 Comments

Optician

Optician

Contact lenses supplier

Eye care center

Sunglasses store

Shop 234, Westcity Shopping centre, 7 Catherine Street, Henderson, Auckland 0612, New Zealand

Description

Information of OPSM West City, Optician in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of OPSM West City

Reviews of OPSM West City

S. R.

Yesterday had some serious issues with my glasses, and with only one pair of glasses without any backup, went to my 'usual' optometry forever Specsavers in westcity mall, but was so disappointed with their over commercial approach and trying to score more sales, and selling other things to me that I did not need was really upsetting in a moment when I needed help most, and put me off so much that I left the shop and straight into OPSM explained them my problem even thought the frame was not purchased from them clearly. But under 30min they sorted me out with new frame, I was able to see again clearly and I am going back for another pair of glasses to them. Aarti was serving me at OPSM westcity, was so friendly, helpful, knowledgeable she knew exactly what she was doing and glad that I went to her.Aarti you are the best.thanks for sorting me out.

T. J.

Fantastic experience and such a wonderful team of friendly, efficient and highly skilled professionals. I would highly recommend this store!

J. C.

Extremely friendly, knowledgeable and professional staff, fixed my old glasses, Opto Mark was absolutely kind and helpful during eye tests for both of us, and awesome follow up after sale by all staff. Thank you Nita n team Highly recommend to everyone.

L.

My daughter had an eye test today. Was extremely pleased with the optometrist Irfaaz who was very thorough, patient and professional throughout the whole process. Nita was also very helpful and friendly. Thank you for your service OPSM. Our family has been going to you for 16 years and will continue to do so in the future

T. A. S.

My husband and myself have purchased several pairs of glasses at OPSM Westcity. Both optometrists we've seen are highly skilled, and the customer service from Nita has been outstanding. I've added a 5th star today after seeing optometrist Justina Park again, my new lens are perfect thank you.

A. G.

Great service all around from all staff. Helpful, knowledgeable and had really good advice on what glasses would suit my 12 year old best :)

E. K.

I recently went into the store as I needed to upgrade my specs. The ladies in the store were absolutely wonderful. They were friendly and welcoming, and the information I received ensured I was able to make informed decisions on the style and type of new glasses I wanted - no sales pressure whatsoever. And the aftercare is second to none. Professionalism with a smile - magical!

M. F.

Had the pleasure meeting with Jason who was extremely helpful and professional. He did an excellent job of going above and beyond trying to find the right frames for my face. He was patient, honest and really took his time with me. Overall, had the best experience with all the staff, especially Jason!! Thank you OPSM staff, P. S: A happy customer

R. Y.

Some of the best customer service I have ever received in New Zealand. This branch in particular is amazing. Their opticians are VERY PATIENT and will answer any and all of your questions. They will take the time to explain to you everything about your eye's health and the prescription they are suggesting. The friendly staff in the store will also help you out with picking the best frame for your price range and facial features and will also explain in detail all the options for the lenses. They are always friendly and have a deep technical understanding of the product unlike most retail stores in this country. I felt like I was able to make a very informed and confident decision after their guidance. I highly recommend this store for your optical needs. 👍

g.

Fantastic staff here. Got a spare pair of glasses from them with ease. Staff very helpful and willing to go the extra step to make sure my business is valued. Highly recommended.

C. M.

Extremely happy with the excellent service at opsm westcity the staff was very professional and very helpful with finding me the right glasses that is suitable for me, definitely highly recommended and deserve ⭐⭐⭐⭐⭐ nina

M. A.

I have such a pleasant experience purchasing spectacles and sunglasses from Opsm.Aarti the store manager helped me all the way from picking the corect spectacles and right lenses-Explaing really professional all the choices we have.Stressfull time was ease by her calm and experience.Strongly recommend her service on Opsm.She even call me today to see how we are feeling after we purchased our glasses.Thank you and keep the good work making customers happy!

J.

They had a wide variety of glasses styles. Their people were very professional and lovely.

A. W.

Very infotmative and accomodating to my questions and concern

M. B.

Had a good experience and attention to the detail information given.Was excellent service.Highly recommend this store.

V.

I went to Westfield mall to meet a friend and as I entered from level 3 parking I saw OPSM. I had to get new glasses but couldn't find the colour/style of frame I wanted. Just to try I went there. Geeta greeted me with smile and asked for my choice and preferences for a frame. This branch has a good variety of different brands and Geeta was amazing and picked only those colours that could go with my skin tone. Much appreciate your help Geeta, it took me 5 minutes to decide as compared to hours I spent in stores across central city. Thank you 😊!

J. C.

had really good experience with Justina who tested my eyes in details and explains the result

A. M.

Cannot fault the service we received and the attention to detail. Excellent follow-up also. Brilliant

N. A.

I was happy to deal with them, their appointments are good, thanks

R. T.

Brilliant testing and service

J. T.

Great customer service! Definitely recommended!

M. F.

Super friendly, easy claims with Southern Cross & great customer service, will definitely be our go to.

M. C.

Friendly, helpful staff. Made the visit so easy and straight forward.

H. E.

Thank you Jagdev for your great customer service. Highly recommending this store to anyone who is wanting great advice and service.

C. B. P.

Amazing service from all the staff! Love my glasses too!

H. S.

I found the staff were very considerate and listened to what I asked for.

V. C. D. G.

Lovely people. Definitely coming back for great deals and beautiful spectacles :)

E. J. B.

Happy with my glasses. Great service.

K.

I found everyone very helpful. The Optometrist was very good.

N. K.

Very helpful and friendly service

A. T.

EXCELLENT CUSTOMER SERVICE

J. U.

Friendly experienced staff

A. L.

Service was excellent.

V. M.

Courteous and professional

H. a. M. v. s.

friendly and professional

S. A.

The staff at Westcity, Henderson were very helpful and nothing was too much trouble. Had to go back for a resizing and they were great.

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