Reviews of Specsavers Optometrists & Audiology - Hamilton CBD. (Optician) in Hamilton (Waikato).

Specsavers Optometrists & Audiology - Hamilton CBD

420 Reviews

97 Comments

Optician

Optometrist

Audiologist

Contact lenses supplier

Eye care center

Glasses repair service

Optician

Sunglasses store

54 Bryce Street, Hamilton Central, Hamilton 3204, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of Specsavers Optometrists & Audiology - Hamilton CBD, Optician in Hamilton (Waikato)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Specsavers Optometrists & Audiology - Hamilton CBD

Monday

9 a.m.–6 p.m.

Tuesday

9 a.m.–6 p.m.

Wednesday

9 a.m.–6 p.m.

Thursday

9 a.m.–6 p.m.

Friday

9 a.m.–6 p.m.

Saturday

9 a.m.–5 p.m.

Sunday

10 a.m.–5 p.m.

Popular times

Monday

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Tuesday

9
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Wednesday

9
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17

Thursday

9
10
11
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13
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15
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Friday

9
10
11
12
13
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17

Saturday

9
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11
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13
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Sunday

10
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Reviews of Specsavers Optometrists & Audiology - Hamilton CBD

Such an amazing staff and service at this branch. Savvy,the staff member looked after our needs and gave us the best deal. Highly recommended this store if someone looking for the glasses and eye checkups.

G. S.

James at the Bryce St branch is awesome. His help was greatly appreciated in rectifying an issue with my second pair of glasses. His friendliness and desire to meet my needs while I waited was fantastic. I wish all people I dealt with, whether opticians or other people who deal with the public were as obliging and genuinely helpful. Thanks again James.

D. E.

Starting with prompt service, attentive staff and friendly atmosphere. I had amazing Optometrist- Clara and completed service with Grace who showed me their range of beautiful frames. Made the process less daunting as a second time customer to Specsavers in total. Appreciate their service and can’t wait to get my glasses

E. B.

Everyone who looked after me at Specsavers Hamilton CBD was absolutely lovely! My optometrist was Clara, who was super patient with me as I'd not had a proper eye exam since I was about 10. She flicked back and forth between prescriptions as many times as I needed to make sure I got the right one! The shop staff especially were super kind in helping me pick frames. Sujata, Tawney and Brittney made the whole process positive and fun, even though due to covid they had to clean every single pair I picked up - and there were many! All in all, I had a great experience getting my first pair of glasses at Specsavers Hamilton CBD, and would recommend going there again!

J. W.

Amazing service, Brittney, Grace and Clara were really hands on, great communication and service. Brittney took me through applying and removing contact lenses she made the experience enjoyable and not scary at all. James at the front desk was also super helpful and accomodating! Loved the staff and service at the Hamilton CBD Specsavers.

M. K.

Saw Brittney at the store yesterday and she was awesome! Helped me heaps and gave lots of good feedback to help me pick out the perfect glasses! I appreciated it a lot, there was also another lady working with her too (I can’t remember her name) and she was super helpful and sweet too! Thanks heaps guys!! Specsavers give these girls a raise, they deserve it!! 😁

B. R.

My wife and I attended with my elderly mother-in-law for an eye test and new glasses. My mother-in-law is frail and in a wheelchair. The staff went out of their way to make the appointment as easy as possible for her. Many thanks to Grace, Jen and Tawney for their professionalism and kindness.

臺.

Kia Ora, dropped my two spec savers glasses off for some TLC with James today & he is awesome! Polite, upbeat & so my second experience with spec savers has excellent too! Thank you to the staff member that got them for me this afternoon too, sorry I didn’t get her name. Shop was very busy however staff were still polite & catering to everyone’s needs. Great value for money! Thanks Team Hamilton CBD!

D. P.

The team at Specsavers CBD are incredible. They’re upbeat and welcoming. Vicky was exceptionally good at helping me pick the right pair of glasses which I totally love. My optometrist Kate was thorough, listened well and explained things clearly. I felt well looked after. After having been to many optometrists over the last 15 years, this was by far one of the best. Thanks guys.

R. S.

I loved the store. The staff were amazing, specifically Vicky. She was everywhere making sure that everyone gets attended asap. She has a such a passion for her job that can translated into pure excellence. WELL DONE !!! Specsavers Hamilton CBD store for employing such a remarkable staff member. Highly recommend it.

f. j.

Today I had an amazing experience with this specsavers, James was awesome with helping me get my glasses moved from Hastings to Hamilton and Emma was super helpful with fitting them when they arrived and gave me an awesome goodie bag. Super friendly staff couldn't have asked for a better service! If you guys have an employee of the month these two should be nominated FOR THE WHOLE YEAR 👍

L. D.

Lovely staff, got all the help we needed. Both the women we got help from were kind and very helpful. They helped us pick out glasses that suited me for a good price and were all round wonderful.

K. M.

Amazing customer service! Got an eye exam today from Clara and she was so lovely and kind, really made the process easy for me. Sujata, Tawney and Vickey looked after my brother who was shopping for frames while I was getting my test. They helped him get some good ideas of what he was after and had some really nice suggestions that ended up being the ones he went with, it was a very busy morning and there were lots of customers needing their attention so I really appreciated that they all checked in and helped us when the others were needed else where. A really nice team and one of the best experiences I’ve had at the optometrist in a while.

H. C.

I had a great experience today at specsavers, all the team were very polite and helpful. I had Hayden do my eye exam and he was very professional and friendly. It was over much quicker than I had expected and I felt comfortable the entire time.

R. R.

I experienced an excellent customer service from both my optical assistant Tawney and Vicky, Tawney’s patience and product knowledge helped me to have 2 pairs of my dream glasses. The optometrist who I can’t remember his name is very good at what he’s doing. This was my first time with Specsaver and will definitely going to visit them again in the future. Thank you Tawney.

Best service EVER received in NZ. James is amazing, great at his job, good attitude, very friendly and customer focused. Will definitely go back. Also a shout out to Hayden who saw me at short notice with no appointment and was absolutely lovely.

K. R.

Wonderful, friendly, and knowledgeable service. I had my brand new baby with me and no one minded when she was upset, Hannah didn't bat an eyelid and carried on my exam effortlessly. I also really appreciate the complementary glasses cleaner and cloths. Would definitely recommend

S. F.

Had a consult with Vicky-Leigh today to get some measurements done for surgical glasses. She provided a great service. Highly recommend :)

J. D.

Wonderful initial visit with Hannah followed by Grace as I chose my 2 pairs of glasses with lots of discussion on progressive lenses. Picked my glasses up today, again help, advice and some laughs with Grace and Tawney. Very helpful.

I still can't believe how overwhelmingly positive my experience was here! It was my first time not only at Specsavers, but at any sort of optometrist in general and I was admittedly really anxious about it...but all of the staff were soso overwhelmingly friendly and welcoming, words will never be enough to express just how grateful I am for each and every single person I spoke to! My only regret is how terrible I am with names, I wish more than anything that I could list them so that they could be thanked personally! :( The man at reception was absolutely lovely, he was my first impression of the staff and any of the apprehension I may have had melted away the moment I stepped through the door thanks to him. It was also my first time picking out a pair of glasses frames, and he even took the time to give me his honest opinion on them. Thank you so much for being so sweet, and for all your help! I'll try not to let them get swept away heheh, and I'll never forget your kindness!! I also spoke to a lovely blonde woman who took the time to pick out different frames that she thought would suit me specifically, just so I could try them on. She really tried to help me find ones that I'd feel like myself in and thanks to her, I feel almost as though the ones I chose are an extension of myself and reflect a big part of me, silly as it may sound. Thank you so much for your sincerity, from the bottom of my heart, thank you! That's not even to mention my optometrist herself, she was incredibly professional and I mean that in only the best of ways. She was soso kind and the only way I know how to describe how speaking with her made me feel was understood. She did an amazing job at explaining everything, too, especially to someone with a pea brain like me. Long story short, the store's entire atmosphere is so warm and friendly. I'd wholeheartedly recommend Specsavers to anyone without hesitation, especially this store in particular. Thank you again, to everyone there!! ♡

H. R.

Really appreciate the personalised and meticulous customer service provided by two members of your staff, Sujata and James, on a New Years Day no less! Also loved Vicky's professional approach to fitting the new pairs of glasses on the day I collected them. Two thumbs up! :)

Vicky-leigh was so welcoming and an absolutely stunning lady!! Vicky-leigh made me feel at ease straight away any problems I had she went above and beyond...when it became difficult for me to choose, she was are real team player and asked and included other members of the team to help with my decision, thank you so much Vicky-leigh you made my visit immensely pleasant...a complete ⭐ for your team an absolute roll model and beautiful inside and out!!

A. R.

Great service. Special thanks to Brittney for taking care of everything for my son - from choosing glasses to everything else involved. Great team, awesome service.

B. M.

I was helped by James today and crikey is he a legend!!! Wow! If he's due for a pay review then give this dude a raise. He deserves it. Best. service. ever!!

C. M.

Popped in to get my glasses tighten, was helped by james !! he was fabulous - definitely will be going back 🕺🏼

J. O.

James and Tawney were fantastic! Fixed my glasses really well and super quick!

T. C.

Best experience I've ever had at an optometrist ngl not usually the type to write reviews like literally ever usually cba but one of the workers there Brittney in particular was the sole reason my anxiety was lifted and that I actually made a purchase, actual gem of an employee and like deserves a lot. Like all of the employees were nice don't get me wrong and told me the basics n that but she actually pulled up on me and like gave me opinions and was really good during the whole like "measuring" process n that (I probably never would of asked anyone cause anxiety) sooo like y'all better have her on some good pay cause she did too well thank y'all definitely recommend this place price wise as well ngl best prices i've seen anywhere.

A. B.

Great service and friendly helpful staff. Glasses were a great price, I got two pairs, they didn't take long to arrive. My child broke a pair, they fixed them without any hesitation. Highly recommend!

E. W.

I would just like give heart felt thanks to Vicki who was so welcoming to my 7yr old daughter. She made getting glasses fun and cool.

D. S.

Had WONDERFUL customer service by James at this branch. Managed to find the time to fix my glasses, even though it was incredibly busy.

S. M.

Today was exciting, I came in with a recent prescription and found the pair I was looking for plus a prescription pair of sunnies 🕶. Thank to Tawney and James for helping me get sorted today 😊 I was meaning to do this for a while

K. J. l.

Grace at specsavers Hamilton was very lovely/ made me feel very comfortable with my visit:)) The optometrist Pieter was nice too :))

A. O.

Great service with Optometrist Pieter. So pleased to have my eye checked up with him. Also, the staffs were so good and really satisfied with the service. Thanks to Sujata, Vicky and James xoxo

N. K.

Went in to get my glasses tightened. Everyone was so helpful and James fixed them perfectly, awesome job.

Brittney has awesome energy and a fun personality, it was a pleasure for my family and I to experience.👍🏽💯

Perfect service and James was a blast to deal with - give the boy a raise

S. G.

Always great service at this store. They go out of their way to make sure your fully satisfied. I love my glasses and couldn’t go a day without them.

A. S.

Such amazing service here! My boy broke his glasses and I was stressing about replacing them, the two ladies who helped us especially, one literally helped him try on almost every frame in the shop! While the other was so sweet fitting them for us. Thanks ladies! Cannot recommend enough 👍

R. C.

Tawney and Clara were excellent to deal with in getting me sorted with my eye exam and new pairs of glasses.

James and Britney are awesome! Best customer service I've had. Ever.

My experience was absolutely amazing, the staff were lovely especially the young lady called Ellen!!!

s. a.

This evening, I went to get a new spectacle. I am amazed by the service. The lady that helped me with my choice of glasses was marvelous, she has good suggestions and good hospitality.

A. C.

Exceptional service from the team especially Hayden the optometrist and Vicky-Leigh for helping me choose the coolest frames!!

A. C.

Excellent service from Vicky, Ellen and Hayden! Thanks for a great experience.

Love the team. Happy Friendly staff. Prompt service and a well laid out store. great value and range . Keep up the good work.

Received great advice, awesome service, felt I was getting the best help. Sujata, Tawney, Vickey

T. M.

The team here is excellent. So helpful throughout the whole process. Great customer service from the staff, friendly and just overall as awesome experience with these guys. Definitely recommend this store of Specsavers!

Crickey! James is the best for fixing my sunglasses, no questions asked!

S. T.

James from Bryce street, Hamilton was amazing, very helpful. Excellent customer service.

Amazing service by Emma and Vicky who bent over backwards to help us and we are super happy with our new glasses. Friendly, helpful, and inviting highly recommend going to the Bryce st Hamilton specsavers ask for Emma or Vicky they're awesome 😎

Great glasses selection here and spec savers staff are helpful. A convenient location close to the bus exchange, cafes, and shops.

Alicia and Hayden at Specsavers Hamilton Central were fantastic to deal with. 10/10.

I. B.

Very good once you can get someone to talk to you For 2 days have been trying to check an appointment. Get the message they are busy and if you give your phone number they will call you on bach Yea right. 8 calls. No response 🤙🤙

M. S.

Very happy with the customer service and the reasonable prices.

Crikey! incredible service, James and Emma are bloody legends

N. K.

Everyone was great. Brittney you were amazing I think I must of tried most of the glasses even some I tried for fun. Can't wait to come and pickup my glasses.thanks again

Feeling very thankful. Thanks Alicia in particular, you really made my day. Absolute breeze to get a reorder of my glasses.

N. E.

From the first contact, testing etc. until today's collection of my new glasses, I was very pleasantly surprised by the first class service. The friendly and knowlegable staff certainly deserve great credit. At no point was I left waiting, despite the fact that I came about half an hour early for today's collection! Thank you - and I am enjoying my new glasses!!!!

Awesome service, friendly and efficient. James was awesome!

Very helpful, friendly and efficient.

F. O.

we had our appointment at 2:15pm, but was attended after 15mins. The counter staff smiles all the time, very accommodating. The optometrist was helpful and patient for my son’s eye check, making sure he follow through the instructions.. it was his first time and quiet scared about his eye check-up. Good location, near Hamilton central. And the shop was on sale, offering cheaper specs..

Vicky-Leigh was amazing and helpful with sorting out my new glasses. 10/10

G. K.

Such a positive atmosphere with welcoming staff. Great music and a wide variety of genres :).

M. D.

WOW! Having had problems with my first pair OF GLASSES i was not happy when i rang after receiving my 2 year review reminder.. BUT i am so happy now when both pairs are being replaced with much friendly care and attention was made to make sure my new glasses are right for me. Quote " We want to make sure you are happy." Thanks Specsavers..

Louisa & Brittney really helped me find the best pairs for me!!! thanks girls!!!! 6 stars from me

James is awesome!

Great service, loving my new glasses! :)) thank you Specsavers CBD!

Amazing Service 🙌🏼 thanks Hamilton team 😃

Fast and friendly service every time, thank you Hamilton CBD team!

Wow the service is excellent brilliant staff

Fantastic service. Brought in broken glasses. Got straight onto it no questions asked!

A little busy, but they try their best to satisfy the customers. One of the best choices in hamilton.

I liked the staff, everyone is friendly and kind) excellent approach to clients❤❤❤

Louisa & Brittney really helped me find the best pairs for me!!! thanks girls!!!! 6 stars from me

T. C.

Every visit has been a friendly and helpful service, thanks team!

Popped in today and Vicky was such a great help-fixed my glasses for me and was great thank you!

R. S.

I had an optometrist exam yesterday at SpecSavers (I'll be getting cataract surgery in about a week and a half), and when I went to pay, after I swiped my Eftpos card they told me I'd paid and didn't need to enter my PIN. Today I checked my bank balance and saw that the payment had gone through on my credit card, which I hadn't even taken out of my wallet. I suppose that this is paywave, or some other humbug marketing term, and is supposed to make things Easy, but I feel violated, as it someone had burgled my house or otherwise invaded my home. I think when I go back for new glasses of something I'll leave my credit card at home, hidden, or maybe wrap it in aluminium foil.

Fast and friendly service every time, thank you Hamilton CBD team!

Just popped into the Hamilton City Store wiht broken glasses. The ladies in there were very friendly and helpful. I would definately recommend them. Thanks :)

Fantastic service. Brought in broken glasses. Got straight onto it no questions asked!

Went in there and Jennifer came right up to help me, excellent service!! Possibly the best SpecSavers in town!

M. W.

Awesome customer service. James was exceptional.

P. K.

Really enthusiastic and helpful. Too much "we don't have that in stock" and the initial prescription was just wrong mean I can't give them more stars.

S. J.

I was given all the information at the desk. The process was smooth and quick. Everything about the eye test was explained neat and clear. Good experience!

A. J.

James is awesome!

Amazing Service 🙌🏼 thanks Hamilton team 😃

James is the absolute man

Wow the service is excellent brilliant staff

I have just had my glasses replaced and I am so pleased with the service provided by Spec Savers CBD. I would highly recommend them to anyone thinking of purchasing a pair glasses. Nothing was too much trouble.