Reviews of Norwest Appliance Services. (Other) in Auckland (Auckland).
Norwest Appliance Services
5C Mihini Road, Henderson, Auckland 0612, New Zealand
Description
Information of Norwest Appliance Services, Other in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Norwest Appliance Services
Sunday
Closed
Monday
8am–4:30pm
Tuesday
8am–4:30pm
Wednesday
8am–4:30pm
Thursday
8am–4:30pm
Friday
8am–4:30pm
Saturday
Closed
Reviews of Norwest Appliance Services
N.
I can't rate them high enough. These guys are amazing and awesome. They generally believe in providing the best for the customer. To cut a long story short, they fought for me with the appliance company directly for a replacement appliance which was under warranty. The team of Rebecca and Claire are amazing. All their service people know what they are doing.
Great people to deal with and someone who sees the job to it's end. Thank you very much guys keep up the good work.
A.
I have used Norwest Appliances many times. They always provide friendly, honest and prompt service both on the phone and in person. This time it turned out the appliance (a fridge) was not worth repairing. I appreciated being given all the facts to make a decision. Highly recommend.
D.
Had Norwest out to fix a washing machine for me today. I will definitely be calling Mike and his team if I need in the future. Great service, good price and very helpful around best appliances on the market. They worked really fast, got the machine fixed very quickly. Thank guys
R.
Great response from the Norwest team when our fridge just stopped working!! They did everything they could to get it fixed ASAP as a broken fridge in the middle of summer is never a good thing! All fixed in 24 hours and all done with a friendly smile even though they were super busy.
Thanks to Rebecca, Wolf and Mike for a great service experience. Highly recommend this company.
T.
Outstanding Service and Support. We can highly recommend Mike at Norwest Appliance Services. Our Washing Machine broke just prior to Christmas. Mike went above and beyond to help get us through. Fantastic Service.
S.
These guys are amazing. Claire was incredibly helpful with the info I needed for our warranty and getting us booked in. Thanks to cyclone Dovi we had no power for two days, so had to keep changing our booking, Rebecca and the technicians fitted us in once we had power back. The tech we had was Wolf, such an awesome guy, he was outstanding, incredibly helpful and professional. This is the second time we’ve used norwest appliance services (oven last time), they’re fantastic people, we highly recommend them.
M.
Norwest Appliance Services were great - Mike was at our place the same day we lodged our request, he had the spare parts needed onboard and our washing machine was fixed and back up and running straight away. Great service!!!
K.
We have had multiple repairs done by Mike and the Norwest team now, from our washing machine, dryer, fridge, stove and hob etc pretty much most of our appliances, Mike has seen them all. We always go back to Norwest for anything we need because every time we need something sorted they always do an amazing job, so professional and friendly. I highly recommend them.
V.
We had Mike out to repair our washing machine. The communication from both him and his team was excellent and he turned up when we were told he would. Definitely recommend!
I.
Fantastic service they Repaired my Electrolux 900 wide oven as one of the fans had failed. As it turns out the plug had just come off so the fix was easy. Pleasantly surprised when only charged the hourly rate. Also did a great job on my dryer when the drive belt snapped.
G.
Professional friendly service. Quickly fixed the problems explaining what he was doing and why. Had all the parts he needed with him. Very satisfied with the service and would have him back again if needed. Highly recommended.
C.
I have been super impressed with the service I received from this company. I sent a private FB message on a Sunday and it was responded to really quickly and I was asked to leave a message on their answer machine, which I did. The morning they opened (Wednesday), they listened to my message and the lovely Rebecca rang and organised a time over the phone for when they could come and fix our washing machine. We were given a time frame for it to be fixed and were told all the costs involved. Warwick came and diagnosed the problem and was able to fix it on the spot. Literally a 5 day turn around - 2 of the the days were Stat holidays and one was a Sunday! My message was listened to on the Wednesday and by Thursday at 10am it was completed!!!
I am one happy customer - thanks team!
C.
Following a horrific experience with another service provider I was referred to Norwest. From the beginning my experience was exceptional. Rebecca was very friendly and professional and arranged a booking for me with Warrick who managed to solve my issue in no time. Thank you team Norwest.... you rock!
R.
Incredible experience: responsive, quick, efficient, communitive, friendly, using plain English for a non technical person; Mike was awesome to deal with.
My fridge/freezer stopped working on the weekend, Mike was out Monday and fixed on Tuesday with a part which was sourced locally. Highly appreciative as wasn't looking forward to living out of a chili bin for weeks or daily trips to the supermarket for supplies.
Would definitely use again, and definitely recommend!
THANK YOU!!!!
R.
Mike came and repaired our washing machine as it kept tripping our power. He was in and out in 30mins and did an awesome job. Super friendly, reliable and fantastic work. Thanks Mike and team at Norwest Appliance Services. Cheers, Riaan
A.
Mike came in first thing and fixed our dishwasher in super quick time - put it all back to rights again so there was no mess for us to clean up. He came with a mat to prevent our floors being scratched up and also explained what I could do to prevent the fault from happening again. Really appreciated the service, thanks Norwest and Mike!
M.
Amazing service! Mike got in touch super quickly when my oven stopped working and came over to fix it the next morning. He's very professional and reasonably priced. Thanks so much for a great service- I'd 100% recommend.
S.
Have used Norwest Appliances over many years and have always been very happy with their service and workmanship. Friendly and helpful. I would highly recommend Mike and the team.
Z.
Highly recommended. Mike makes sure the job is done properly. He is professional, responsive, on time and is friendly and genuine.
M.
Top marks for Mike and this company. Our new fridge/freezer made a loud clattering noise on start up. Mike was prompt and friendly and fixed the issue on site within 30 mins. So pleased to have this issue sorted so quickly. Would highly recommend Norwest Appliance Services.
G.
Mike repaired our Electrolux washing machine today. He was both professional and friendly. He diagnosed the problem quickly, and provided a solution fast. He was thorough and even added a couple of personal recommendations for effective use of the machine and safety aspects. Highly recommended.
c.
Awesome!!! So happy - A young man named WOLF was excellent - he offered me advice about my options - so helpful - best decision I made so far today - very fast too!
R.
Mike was quick, knowledgeable and very helpful. Absolute expert. No BS. Gave correct advise. Does not over promise, but goes the extra mile. Five stars.
A.
Been using Norwest Appliance Services for about 20 years. Company has new owners but still providing the best service. Will continue to use Norwest for any repairs. Cheers, Anthony and Janet
T.
Fantastic, prompt and reliable service - Would highly recommend Mike and the team to come into your home. The service was prompt, friendly and efficiently undertaken. Thanks so much again.
K.
Mike arrive on time and is a very professional highly skilled tradesperson.
Great communication from Rebecca in the office as well.
I would recommend they services without hesitation.
J.
I cannot recommend this company highly enough - they are great communicators and are very customer focused. I wish more repair companies were like them!
A.
Norwest is an easy company to deal with which is not always the case now days. Our fridge had failed so we needed a prompt response time to resolve this. Geoff was professional, he had the parts in his vehicle and the repairs were completed at a fair price. Very pleased with the service.
G.
Friendly, professional service. Showed great initiative to identify & solve the problem and was very good value for money. First class all round. Highly recommended
J.
Absolutely brilliant team, from the lovely lady (Rebecca I think) who arranged the visit, to the professional friendly serviceman. Absolutely 💯 % recommend. Merry Xmas guys!!!!!
c.
Amazing service!! highly recommend Mike. Hassle free service efficient and friendly
J.
I cannot recommend this company highly enough - they are great communicators and are very customer focused. I wish more repair companies were like them!
C.
On-time arrival, a quick fix of the problem and everything is working again. Great friendly service - thank you!!
A.
Been using Norwest Appliance Services for about 20 years. Company has new owners but still providing the best service. Will continue to use Norwest for any repairs. Cheers, Anthony and Janet
P.
Mike and his team are so professional fantastic service again
C.
I have been super impressed with the service I received from this company. I sent a private FB message on a Sunday and it was responded to really quickly and I was asked to leave a message on their answer machine, which I did. The morning …
A.
Norwest is an easy company to deal with which is not always the case now days. Our fridge had failed so we needed a prompt response time to resolve this. Geoff was professional, he had the parts in his vehicle and the repairs were completed at a fair price. Very pleased with the service.
A.
Easy to deal with and contact, fast turn around times and a team that knows their stuff. No matter what issue you have with an appliance this team seems to be able to fix it - and fix it well.
K.
Such an easy and great experience from start to finish! Communication with Norwest was quick and i had an appointment booked within days.
I had my fridge/freezer door switched around by Geoff, who was on time, professional, friendly and super quick with the job! Highly recommend Geoff and Norwest
M.
I thought my old washer was 'toast' but Mike repaired it quickly, he was punctual, polite, professional and it was a reasonable price. Thanks Guys!
P.
Norwest Appliance Services was recommended to us from Electrolux the Westinghouse brand owners. They fitted me in to an already busy day as our fridge had stopped working. Geoff arrived on time, was friendly and helpful and explained the workings of the fridge as he was repairing it. He quickly found and fixed the fault even though we had earlier used another company who failed to do this. I would not hesitate to recommend this company for any appliance repair and will be adding
them to my list of service people - thank you!
A.
Fantastic service from Norwest Appliance Services! They came to fix my oven, and were also able to sort out my dishwasher too! The serviceman was friendly, proactive and gave great communication throughout his visit. The office team replied to my emails promptly and were so helpful. Would totally recommend them
S.
Thoroughly impressed with Norwest Appliance Services! Geoff came out to fix a few problems with my oven and whilst there I mentioned it had another issue which he said he could also fix there and then as he had spares in his van. Super friendly and efficient! Fully recommend this professional outfit! Thanks!
R.
The experience with Norwest was positive from start to finish. From the help from Rebecca from customer service to our technician Geoff. The whole experience was easy, professional and affordable. Will 100% recommend and use again. Thank you!
C.
Great service, came to us early before he had another job, had our fridge fixed in no time, would recommend to anyone, thanks Norwest! 👍
P.
Rung norwest and spoke to Rebecca was very helpful as our electrolux freezer had a issue Rebecca told me Mike would be there within the hour Mike was on time looked at the problem solved it very quickly and explained everything to me great guy very good customer service and friendly would recommend to anyone,
Thanks Mike and the team at norwest
J.
After watching too many dodgy Target shows where tradesmen sniff underwear i was scared about who would show up. I am relieved to say that this was not the case with Norwest. They are friendly, reliable,, thorough trustworthy and a good price... not dodgy at all!! Highly recommend, very impressed 👌
C.
Very quick response and professional. Fair price and would use again.
S.
Excellent service! From go to woah these guys were so professional and easy to deal with. Special mention must go to Wolf, the technician who serviced our washing machine. Its never run better. His advice also with tips to maintenance for ongoing reliability was top notch. Highly recommend
M.
Refrigerator was in need of desperate repair. Was quoted a reasonable price on the spot and issue was remedied with no fuss.Thank you Norwest appliance services for the fast and efficient service . Would recommend to everyone .
C.
On-time arrival, a quick fix of the problem and everything is working again. Great friendly service - thank you!!
K.
The North West Appliance team have gone above and beyond to help us out. Investigating into the original purchase of goods and arranging times to come and fox and install. A huge thank you and keep it up. Rebecca and Mike , and Wolf, you've been amazing!
N.
Highly recommend using this company. Geoff Hayes was knowledgable and efficient. He was able to diagnose the problem and get it fixed quickly. He even offered us options should something happen again.
K.
I am most impressed, what a wonderful service, thank you Warwick. Very efficient, trustworthy service. I will tell everyone I know. 🙂
J.
Amazing service, cannot recommend highly enough. Arrived right on time, fixed the dishwasher immediately, friendly and polite, able to pay by eftpos on site and offered service tips for the future to avoid more faults. Even offered advice on other appliances as a friendly extra. Hopefully won't have to but will definitely use again in future if need arises.
T.
Amazing service! Receptionist was fabulous and organized the parts and repairs asap. Was blown away how fast it was sorted and repaired, Mike was super nice and efficient and really knows what he is doing! Thank you very much 👍😊
A.
Mike was amazing to deal with! From the time of his arrival til he left his work was impeccable and efficent!! Shot Mike!! Definitely recommend Norwest!
V.
Super quick repair on my dryer - very friendly and helpful
E.
Amazing experience from phone call to service. Left a message and they followed up straight. Within 24 hours of calling my dryer was fixed! Will happily keep contact details on hand for future services and share with friends and whanau. Thanks again team! Happy as :)
N.
Michael popped in this morning to have a look at my Haier Dishwasher.
What a pleasant man to deal with. He checked things over and found the fault and gave me extra advice on regular servicing that I could do to prolong the life of the appliance. Good competitive rate to get it sorted.
What love all the tradies to be this good. 5 STAR from me !
N.
We had a part fault on our oven, Mike was out the first business day and inspected the appliance after detecting the fault he had the part replaced and the oven was functioning as expected within 10 minutes.
Great work and we really apricated the quick response and the quick turn over from arrival to fix.
J.
It's rare I have a good experience with a tradesperson sadly. But Norwest were great. Receptionist was efficient and helpful and the service person not only showed up on time but was respectful, polite, tidy and got the job done. Thanks guys, rare to get great service like this.
R.
Geoff from Norwest Appliances came over to fix my dishwasher, I found him to be very knowledgeable, professional and helpful. I highly recommend Norwest Appliances and will use them in the future. Thank you Geoff and Norwest Appliances.
J.
Absolutely fantastic service can't recommend these guys highly enough chur
c.
Amazing service!! highly recommend Mike. Hassle free service efficient and friendly
Y.
Norwest Appliance Services have exceeded my expectations with availability, professionalism, knowledge, and price! I was so worried about losing the contents of my fridge and freezer, but they made sure I had a visit in a timely manner, and could thankfully fix it on the spot, no waiting around for parts! Would definitely recommend! Thank you :)
B.
What great service!! Ring one day appeared the next. Mike who undertook the repair job on our fridge/freezer was knowledgeable and skilful, friendly and very engaging. The repair required some kiwi ingenuity avoiding a costly replacement. A big thank you to Rebecca, the receptionist/admin person for her diligent organisation of this job. 5 Stars.
T.
I described the symptoms of my malfunctioning dryer and Geoff knew immediately what the problem was. After checking the machine he clearly described the problem (his diagnosis was correct) and the solution. He was professional, friendly, and efficient. I was very pleased with Geoff. I will definitely use Norwest Appliance Services again whenever I need an appliance repaired!
D.
Fantastic service this morning especially during level 4 lockdown. Thank you so much for your service. Highly recommend this great team 💯
W.
This company excels in service, product knowledge and ability. The staff are friendly and knowledgeable. They are most capable to explain what the issues are and what remedy they have in mind. Highly recommended
K.
Geoff fixed our Westinghouse rangehood. Had the fault diagnosed within minutes. Fast, friendly service. Will definetly be using and recommending this company again
S.
Northwest appliance repair was money well spent! Fixed my oven same day with quality service and parts on hand also the technician Wolf was amazing really knew his stuff !
N.
Geoff turned up from Norwest Appliances this morning and helped with my dryer. He was quick and very knowledgeable. Will be using this company in the future. Thank you.
A.
Excellent customer service from the initial phone call to the prompt visit from the technician. Geoff arrived on time, was friendly and professional, and gave great advice. Highly recommend and will definitely use again.
J.
Awesume servivce.big ups to mike thservices of this company.can't thank you enough.anks amint.ppl i recommend the
P.
Mike and his team are so professional fantastic service again
P.
Helpful friendly professional service from these guys. Reasonably priced and provide a 1 year warranty on parts and labour. My repair was completed within 20 minutes of arrival. Very hard to find quality repair for a reasonable price these days who also stand by their work. Support these guys as we need more like them.
C.
Warranty oven repair. Mike was fantastic! He was even early! Done and dusted in 15 mins - friendly guy and very professional. As this was a warranty repair I cannot comment on pricing but I would definitely recommend Mike and his team.
C.
Geoff arrived on time, quickly discovered problem with 18 year old Westinghouse refrigerator, gave reasonable quote and soon had it repaired. Excellent, friendly service, highly recommend.
M.
Great service and a good honest bunch. They tried to fix the fridge but in the end it was a write off. They refunded us for the work they did to try and fix it and only charged us the initial inspection fee. Will definitely use them again fingers crossed we don't have to!
C.
Had Geoff round to fix our oven. He was friendly, quick and price was reasonable. Would definitely recommend Geoff. He was fantastic!
L.
We had Wolf from northwest come and sort out my washing machine, was swift and thorough.very professional. Would highly recommend to others.
T.
Outstanding service from Mike & the team. E mail responded to super fast. Mike arrived same day & fixed the issue with our fridge quickly and effortlessly. Gave 1 year warranty for work carried out. Cant ask for more than this. Well done Mike & team. Thank you. Highly recommend.
G.
Would like to give a huge "shout out" to Rebecca the lovely office lady who answered my questions regarding my washing machine with friendly and helpful advice. Great customer service and I would highly recommend Norwest Appliance Service.
r.
This is the second I've used NorWest Appliances and am very happy with the service and the result. Both times they were on time and picked up the problem straight away. If you want good professional service then Try Norwest. R Mc
K.
Mike sorted out my brand new Westinghouse oven this morning after it was professionally installed but refused to heat up. Mike turned up on time and found the fault quickly (installation error) and sorted it. I am happy to recommend Mike and the Norwest team and will definitely be calling Norwest the next time my appliances refuse to behave! Thank you again :)
O.
What an amazing company this one is ! So genuinely committed to providing not only the right but also the best service possible. Recently bought a refurbished dryer from them and am so happy with it. It's almost, actually it is Brand new and works a charm. Its exactly and more than what we expected. Well done Mike and Claire, we would recommend this business any day.
C.
Great service. Speedy and had the part on hand.
M.
We've just had the pleasure of dealing with Norwest Appliance Service.
During the start of Lockdown with Covid-19 our washing machine packed in and would take Four weeks for parts to arrive. Mike offered for us to pick up a spare Washing Machine they had at the shop and loaned it, at charge.
Mike was very obliging and accommodating, and definitely went the extra mile.
Thanks Mike you've been awesome to deal with.
J.
We had our oven repaired by Norwest Appliance Service and very happy with the outcome. Friendly staff (both in the office and the technicians) and competitive pricing. We’ll use them again in the future.
M.
Northwest Appliance Services always deliver the goods! A special thanks has to go out to Wolf. Whenever I have whiteware issues I know I can count on Wolf to deliver the goods effectively and reliably.
D.
Mike and the Norwest team were awesome. From the super friendly phone call at the outset, to having Mike come along to assess what was needed, ordering the part and getting it installed within two days was just fantastic customer service and on top of that they are just really lovely people! Fully recommend Norwest Appliance Services for all your whiteware servicing needs!
D.
Amazing service, Mike was so helpful,professional and friendly. Honest and realistic callout fee. I definately recommend. Claire in the office wonderful, thanks guys.
J.
Highly recommend Norwest. They were prompt, efficient and managed to fix our 34 year old stove! Well worth seeing if it could be repaired.
B.
Mike was prompt, proficient and very pleasant. Thanks so much. Beverley.
T.
Amazing service! Geoff was super professional, explained everything to me about what happened what he needed to do and he did it! Thank you, such a pleasure to have you come in and sort out the problem!!!
K.
Mike was fast, efficient and knew exactly what needed to be done. Very prompt and knowledgable. Highly recommend Mike. Best part is they are a local business.
D.
Great service from Norwest. They respond quickly, and their communication is friendly and clear. The estimate was accurate and the cost reasonable. The work was completed quickly and to a high standard. Would absolutely use again and recommend to others.
C.
Really awesome company to deal with. Mike is friendly and professional and certainly knows what he is looking for. Would highly recommend them for appliance repairs, very cost effective and just an all round great company to deal with.
J.
found this place recommended by many on facebook community pages. they were quick to respond. helped us sort the dishwasher under warranty, kept me up to date and were with us in a few days to fix it quickly and professionally. Excellent service thankyou.
P.
Geoff was great - on time, friendly and super-helpful, going over and above, even connecting my hoses up properly (which I hadn't done). Recommended!
v.
Thank you Norwest A.S .
This is the second time we have asked your company for help . The first was several years ago with a chap named Matty . (Top job).
Our experience over the two visits this time ( needed to order parts ) went smoothly .
Thank you for a great job GEOFF , my mum is very happy . Your attention to detail made this job easy .
At every point as the job unfolded you made good decisions we were happy with .
Have to say Geoff you know /do your job well .
Thank you , sincerely Ravlich family .
19 Nov 2020
B.
Wolf came around to fix my washing machine, he was polite, on time, professional and did an awesome job. I would highly recommend Wolf and this company for anyone needing their appliances sorted.
A.
Great communication, prompt service, and a quality job. Highly recommend.
S.
Highly recommend this company. My washing machine broke down during lockdown, the worst timing ever! Struggled to get hold of someone who could at least let me know when they might be able come out post lockdown level 4. They responded and said they would be able to come today as repairs now authorised by Govt. Mike arrived early and was able to repair my machine (15 years old) so I was very happy. Very professional in explaining the fault, and repair cost reasonable. Could not fault their service!
J.
Big thanks to Mike and Rebecca - in the Office for their help in sorting my new oven! (looks fab) On time, great communication, friendly, fantastic service and help to me. Couldn't of been handled any better! Highly recommend this Company! Thanks so much A+++
b.
Wolf was so helpful and efficient. Saved the day after someone wrongly (surprise surprise, Mace, if you’re reading this) thought he’d try fix the dishwasher using Youtube.
J.
Special thanks to their technician Wolf for diagnosing and replacing my dishwasher water pump quickly and efficiently, but most importantly coaching me through the rollercoaster emotional journey along the way 🙏 I can now wash in peace
G.
Very happy with the service I received from Mike. He returned my call promptly and turned up on time to fix my fridge. Definitely recommend using them. Thank you again
d.
This company is fab ! Mike was on time , very knowledgeable, very helpful and fixed our machine back to working order! They are nice and quick with organising the job. So support this company they are great, I’m sure everyone will be just as happy as we are 👍😊
n.
I cannot rate these guys high enough. True service and keep you in touch with every step. You couldnt expect any better. Thanks to Mike and his team for a supportive and brilliant repair. Totally recommend!
K.
Norwest Appliance Services have been a pleasure to deal with. From the initial emails from their admin team, to the friendly and efficient technician who fixed our dryer for a very reasonable price. Would highly recommend!
C.
Fabulous service once again from Mike. Always on time and works fast and efficiently. Highly recommended.
H.
We got mike who was super efficient, friendly, and professional. And was able to fix our fridge right away, and the pricing was really reasonable (especially for broke uni students).
J.
Excellent service from Geoff - service date arranged easily; he arrived promptly, and as well as fixing the problem he showed me how to better maintain the machine. Thanks very much - I will definitely use this service again, if needed. Jenny
L.
Excellent service from Mike and team. Promptly came around to sort out broken dryer and even suggested that repairs should be covered under CGA. So managed to get the repairs fixed with no cost to me.
Thanks!
f.
Mike is technician from norwest appliances services, he is so fast and expert in his job and also he cares about the quality of job. This company is so reliable and fair interms of price. Highly recommend them to everyone who needs good quality of services .
M.
Our oven developed a fault and Mike from Norwest sorted the problem in no time, sourcing a reasonabley priced part, even though it's a fairly old model. He arrived bang on time and left everything clean and tidy. Thanks Mike, great job.
W.
Mike delivers excellent service to his customers always. He takes pride in turning up on time and resolving issues without unnecessary cost. I would recommend Norwest Appliance Services anytime.
J.
Trust worthy and reliable. Happy to help and go above and beyond. Will only use Mike.
M.
I had tried the other AEG service companies, one took forever to get back to me, one came, couldn't work out what was wrong, and then mucked up the follow up appointment. Then I had another look on line, I didnt think Norwest would do Sandringham but they do, so I contacted them, prompt reply, promptly booked me in, service arrived when they said... knew what he was doing, was really thorough and gave me some good education on the machine, to help with operating it and keeping it working well - which I really appreciated. Thanks very much..
S.
Excellent service and price. Geoff quickly found the problem with both the fridge and the dryer and gave us honest feedback. Would highly recommend.
P.
As a property manager, I have used Norwest Appliances to service all types and brands of electrical appliances. They are prompt, reliable and competent and their rates are reasonable. I do not hesitate to recommend Mike and Norwest Appliances for quality appliance servicing and repairs.
J.
I contacted Norwest on there website. They contacted me promptly and arranged a time. Tradesman was very professional and explained what was wrong with fridge including cost. I would not hesitate to recommend Norwest to others. Mobile eftpos was also very handy.
p.
Very professional honest and friendly service from Mike.
He found and fixed our problem quickly.
Very good price.
Recommend to all.
Thanks very much.
L.
Explained what had gone wrong with the drier, how it was going to be fixed. Also gave me a few general maintenance tips to keep it in good running order. Kept us updated on arrival of parts. Super efficient service, would definitely use these guys again!
M.
I called a different company to fix our Electrolux oven. They made it worse.
I called Electrolux, they recommended Norwest Appliance Service. Mike came & tested the unit. Ordered the parts. A Staff member came back, still an issue, took it away to find the other companies fault they created. fixed it Re-installed at a very far price. Thank you to everyone at Norwest.
D.
Brilliant service. Mike couldn't have been more helpful. Others said my fridge would have to get taken away. Mike came in, worked it out and had fixed inside half an hour. Highly recommended.
O.
Wouldn't hesitate to call Mike again for any appliance issues, really quick to respond, very professional, Mike diagnosed the problem and got it sorted. Will definitely bookmark for any future appliance repairs.
B.
Mike arrived on time and did a great job and gave good advice
Machine is working again and we are happy
Would use norwest and mike again in a heart beat
R.
Very fast, efficient and friendly service. Thank you!
S.
Fast, efficient repair of 2 faults on our dishwasher, and even some free advice on how to prolong the life of our front-loader washing machine! Will only use these guys from now on. Definately recommend!
A.
Mike repaired our dishwasher. Am very happy with this job. Communication was excellent. Repair done hassle free. Highly recommend this guy.
C.
Thank you to Norwest Appliance Services for the fast and friendly service you provided when fixing our washing machine. The customer service we received from Claire, Mike and David was fabulous 🙂 A+
E.
The receptionist Rebecca was so helpful and polite and organized a technician to come out to repair my fridge
The service was booked and bang the technician was there in a flash
Thank you northwest
R.
I bought some parts for my dishwasher tray from Becks, very helpful, great service.
K.
Geoff was punctual, super friendly, and extremely efficient. Service like this seems to be so rare these days!
A.
A great company to work with. Geoff went above and beyond to help fix our broken washing machine. Made the whole process as painless as possible. Would definitely recommend!
P.
Norwest Appliances were fantastic and had my dryer up and running within the hour at minimal cost. Highly recommend Mike and his team for any appliance fix job!
K.
Amazing. Mike was knowledgeable, fast and had clear communication. Would highly recommend.
J.
The Technician Mike doing his job so professioally, The best appliance service ever I had, highly recommend this company to everyone, Mike doing his business seriously, not just repair, he does GOOD SERVICE.
k.
David from Norwest Appliance Services was fast, friendly, informed and came with a quote for a replacement induction hob at a fraction of the price of other appliance repairers. Where some of their competitors were advising weeks waiting on parts Norwest had the cooktop replaced in days. If there is an upside to appliance failure/damage it's this company. Thanks
D.
We had Mike come in and repair our dishwasher, very professional with the right parts and a quick response. Good price and we highly recommend using him for your appliance repairs.
R.
Does your appliance need to be repaired? Look no further! These guys are GREAT! Rebecca and her team are prompt and on time to deliver the service. HIGHLY RECOMMEND!
R.
Does your appliance need to be repaired? Look no further! These guys are GREAT! Rebecca and her team are prompt and on time to deliver the service. HIGHLY RECOMMEND!
L.
Mike is my favourite Westie! He's being doing a lot of service work for me for the past couple of years and he's never let me down. Cant recommend Norwest highly enough.
n.
Thanks again for fixing my washing machine, prompt professional service and a reasonable price, I couldn't have asked for much more then that.
L.
Fantastic service. Kept us updated through the process of repairing both my washing machine & dryer, and got it all sorted fast & professionally, and also managed to get the repair work covered under warranty which I didn't even know was still valid.
N.
Excellent prompt efficient service. Really helpful. So good I've booked Mike back in to fix our oven. Would give 6 stars if I could. Thanks guys 😀👍
K.
Awesome service, on time and professional and easy to deal with!
G.
We used Mike last week to sort our fridge issue. Mike and the team are friendly and super easy to deal with. highly reconmend.
A.
Highly recommended. We have used Norwest on numerous occassions for our rental properties. Always prompt, excellent advice, good communication and excellent value
R.
Great service from the beginning to the end of the job, whether with the office or the service technicians. Highly recommend and will definitely use again!
S.
Amazing service all round. Mike and his team went out of their way to sort out my washing machine - and now I’m smelling clean and fresh as a daisy. Top blokes.
M.
Just over a week ago Mike came and sorted out our problem with our washing machine hes knowledgeable easy to get on with and in no time had the job done - also Rebecca in the office did a great job as well shes very friendly and was a pleasure to talk with 10 out of 10 guys
A.
Helpful friendly professional service from Mike. Machine fixed within 20mins of arrival. Thanks for the great service Mike.
L.
Very friendly service especially from their receptionist Rebecca who organised my repair in a blink of an eye.
M.
Huge thanks to Wolf! Friendly, rapid and very tidy. Fixed us up good.
G.
I rang Norwest over a dishwasher not going , there professional and knowledgeable , soon as turned on knew the issue and fixed it promptly ,I will use this business again :)
K.
Really friendly, professional and helpful! Got the job done really quickly, would recommend!
S.
The Technician Mike doing his job so professionally, the best appliance service I ever had, highly recommended to everybody, Mike doing his business seriously, not just repair, he does service and it’s THE BEST.
C.
Nice and easy, turned up on time, with part, fixed problem and gone before I knew it. Super efficient, will definitely keep details should I need any further repairs
j.
I've only had fantastic service from the team. I've found them to be honest, quick to respond & have very reasonable charges. I've recommended them to my friends when in need
b.
Excellent service and professionalism from Geoff for fixing our washing machine!
g.
Excellent friendly service! Very happy to have our fridge repaired at such a minimal cost. Highly recommend this company for appliance repairs.
M.
Excellent fast affordable service
K.
Promptly came and sorted my dishwasher today
Straight into it , found the problem , fixed and didn’t charge the earth
Defiantly use them again 👍
F.
Norwest Appliance Services went way beyond the call of duty to help me out of a fix I was having with my tenant's oven. I am so grateful for their help.
L.
My LG washer is 4 yrs old and out of warranty and was uneconomical to repair but Norwest got LG to replace it free of charge. I couldn't believe it. So thankful. Thank you Norwest Applicances
C.
Mike came and looked at our oven. Efficient and friendly service. Would highly recommend Mike and the Norwest team!
M.
Mike did a fantastic job getting our machine up and running again. Would definitely use him again for any repair!
G.
Geoff was brilliant. Very good customer service.
F.
Great on-point service by Geoff. Very helpful and efficient. Would definitely recommend Norwest A.S.
D.
Wow...cost me nothing at all. Mike solved my problem via email.
I'd recommend Norwest appliance services to anyone.
Thanks again Mike.
S.
Awesome service - Mike was great to deal with and had the part on the spot. Will definitely use in the future!
S.
We had our tumble dryers repaired by mike fixed in a flash amazing service would recommend mike any day.
L.
What incredible customer service and product knowledge. Would highly recommend this company to anyone who wants to use a company that will provide a genuine price and excellent customer care.
B.
Excellent service Rebecca the receptionist right on to it, as was Mike the serviceman. Will definitely use them again. Thankyou to you both.
T.
very happy with their service, communication and ease of getting the issue fixed. highly recommend :)
D.
Very professional company. Looked at my washing machine and told me exactly what was needed. Great people to deal with..
J.
Fantastic service - got our dryer up and running within the day, very grateful and highly recommend
S.
I needed help with diagnosing a faulty washing machine and mike gave me all the help I needed to fixed it over the phone, thanks again mike
Stuart AMF Electrical Waipapa Far North
D.
Excellent service from a friendly team. Will be using them again. Would definitely recommend to friends and family. Thanks guys!
C.
Great service, friendly & helpful. Definitely recommend.
B.
Great service from Mike and the team. Friendly, efficient and knowledgeable. Very happy to recommend.
G.
Speedy service and sorted quickly and efficiently. Highly recommended!!!
P.
Very good service. Good communication from company when tradesperson was running late. Would use again.
L.
Excellent service.Punctual, reliable and very courteous.
Thank you for the great service.
Would absolutely recommend.
R.
Thanks Mike and team, for repairing our dishwasher so quickly and for the prompt communication throughout.
j.
Geoff did a fantastic job replacing the element and light bulb on my parents stove. Thanks so much
D.
Good and efficient service. I got my fridge fixed under warranty, super friendly service!
V.
So professional and knowledgeable. Highly recommend them to everyone who needs good quality of services and repairs.
A.
Awesome service! Will definitely call them again in future! Thank you!
A.
Great service. Quick, friendly and does what they say they're going to do. Would recommend.
S.
Prompt and responsive. Great service! Thank you!
M.
Have fixed our washer and our dryer at different times in the last few years and can not fault their service!!
R.
Very helpful and informative
A.
Efficient, reliable and affordable service. Highly recommend this company.
L.
Very knowledgeable and straight up service. Highly recommend these guys.
J.
Prompt and friendly service, sorted the problem with out any issues. Thanks Mike.
T.
Thanks for the amazing service. You guys were so prompt and efficient.
Thanks heaps!!
J.
Great service would definitely recommend them to anyone needing assistance!
M.
Fast efficient service thanks Mike
t.
Thanks team. So friendly and helpful. Got us sorted with no issues.
T.
Outstanding personal service. Highly recommend - professional and prompt
B.
Excellent speedy service, definitely recommend
C.
Prompt and professional. I will definitely be calling them again if I need something fixed.
B.
Excellent service
A.
Awesome amazing company! Highly recommend
D.
Fast and great service. Thanks Mike
C.
Friendly, professional and on time, great team
K.
Top technician and excellent service.
A.
Awesome service every time!
K.
Great service and very friendly
L.
Efficient, pleasant and knowledgeable service
s.
Excellent
B.
Fast, efficient and cheap.
L.
Staff are amazing!
K.
Prompt efficient excellent
M.
Excellent service.
M.
Fast service
B.
Professional service delivered on time!
D.
S.
A.
D.
S.
N.
A.
P.
W.
B.
M.
c.
j.
S.
D.
d.