Reviews of Travelex - Currency Exchange Christchurch. (Other) in Christchurch (Canterbury).

Travelex - Currency Exchange Christchurch

446 Reviews

111 Comments

Travelex - Currency Exchange Christchurch

Other

Currency exchange service

Kiosk 13/129 Riccarton Road, Riccarton, Christchurch 8041, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of Travelex - Currency Exchange Christchurch, Other in Christchurch (Canterbury)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Travelex - Currency Exchange Christchurch

Monday

9 a.m.–5:30 p.m.

Tuesday

9 a.m.–5:30 p.m.

Wednesday

9 a.m.–5:30 p.m.

Thursday

9 a.m.–8:30 p.m.

Friday

9 a.m.–8:30 p.m.

Saturday

9 a.m.–5:30 p.m.

Sunday

10 a.m.–5:30 p.m.

Reviews of Travelex - Currency Exchange Christchurch

I was served by a lovely lady named Jane at the Travelex in Riccarton Mall in Christchurch. She patiently and apologetically explained the new requirements as although i have used this service at this location a couple of times a year all my details had been wiped from the system. Her amazing customer service saved and made the entire experience for me. Good luck finding more similarly gifted employees! Thank you Jane.

G. Z.

Smooth transaction with Jane when I sent my money to my brother in Taiwan. Would definitely recommend to everyone. Plus the fees were extra low here. Perfect.

J. “. D.

Jane was super helpful. She had just closed the shop for lunch but completed my transaction before going on lunch. Thank you Jane, I’d highly recommend

T. M.

First time at Travelex in Westfield Mall, Riccarton, Christchurch, I was served by Jane and she was just so lovely and super friendly. Perfect experience - Thank you Jane.

Gimhani was really helpful with my transactions and helped me with all the things I need to do. She was very friendly and kind.

T. B.

Sunny is amazing and the only reason that this process was a pleasant one! She was so happy and friendly and explained everything about all the processes. The rest of the staff here are rude and should learn from Sunny. Also, when you are receiving money, it doesn't say anywhere that you need to provide your phone number or proof of address, so maybe update it on the website if this is the policy now.......it would save so much grief, not to mention time and petrol money 🙄! Sunny deserves a payrise!! 🤑😊

A. A.

This morning I went for a money exchange, and the girl who serve me (GIMHANI) did an excellent service for me. I was in rush and she did a very quick and very friendly service for me. this is one of the best customer service, I got treated after long time. Thanks for understanding the customer Gimhani.

J. a. E. F.

I had a very positive experience today with Gimhani. She was very friendly, explained the entire process so I understood why she wanted the documents she requested to receive funds via Western Union and just very professional and prompt at her job. Highly recommend this Travelex store A+++++.

D. L.

I was pretty annoyed having to come here, multiple times, trying to receive my funds from western union. The previous staff members weren’t very warm. But Gimhani managed to save the reputation of this store, in my eyes, by providing excellent customer service.

T. N.

Highy recommended to this store. It took me three goes to send money home but refunded and I had to go back to the post office to get the refund. They refused to give me my money. Such a waste of time. If you want to send/receive money from western union, please go straight to this store. Thanks Gimhani Perera for your awesome service.

Absolutely amazing and prompt service by Jane and very patient as we'll. Definitely recommend Travelex when wanting to send money.

Gimhani at Travelex Riccarton knew what she was doing. Her attitude was helpful and pleasant.

The transaction was smooth. Gimhani was very helpful and informative. It was a fast transaction and hassle free.

Jane is a very good staff entertaining a customer.

D. T.

Jane was very helpful and gave me excellent service with a big smile 😀

Great and fast service, easy to work with Thanks for your help Gimhani!

l. c.

Excellent customer service with Gimhani.Very courteous and easy to communicate with.

A. G.

Gimhani gave us great service and was very helpful. Thank you

Jane is very helpful, assistive and easy to communicate with. Will recommend. 😊👍

S. S.

Jane at the riccarton branch made the transfer really easy for me, she was very helpful. Thank you

Thanks Jane for the wonderful service...very convenient makes life easy...

I was on travelex in westifiel today and I got excellent service from Ruwani, the best service in town

G. D.

I have used this Travelex a few times now and have been impressed with the level of customer service and professionalism that I've experienced. Out of all the exchange places I have interacted with (which is a lot), by far my best experience has been here with Ahbi, so much so that it is now I only place I will use again. He's always friendly, professional, well presented, helpful and patient with those that need assistance. All in all just a great customer service representative for any company to have working for them and combined with the convenience of the location and hours they run I highly recommend using here if you need to exchange any currency. 5 stars.

Always happy to use western union here, Abhi Is very helpful and fast to process the transactions. 100% recommended

Gimbhani had very proffesional and efficient service.

S. W.

Abi did an awesome job...very patient and professional. I can only recommend to come to travelex riccardon .

Jane - Riccarton Mall Very accomodating and easy to talk to. Highly appreciated.

Abhi at Travelex Riccarton is polite, attentive, welcoming and although there are usually people waiting, he always treats everyone well. He is proactively helpful, particularly when I left my ID at the kiosk, he went out of his way to contact me to return it.

Very supportive staff specifically Mr. Abhi. He is very professional and service is absolutely amazing

Great and fast service! Gimhani is very lovely and helpful as well :)

v. d.

I went in for sending money to India through travelex and Ruwani was the representative at that time. She welcomed me with a sweet smile and gave an excellent service. I had many doubts is sending money through an agent since it was my first time but she answered me with a big smile always!

I appreciate the excellent customer service of Jane.

Ruwani is the teller very good service im verry happy.

e. c.

Staff are always going out of their way to make the customer happy and satisfied of the services they offered. One staff named Abhi is always going out of his way to help me. He is professional and always has good customer service. I'm lucky that I live close to the mall where Riccarton Travelex is as they are easy to deal with. Their fees are cheaper than any other money agencies to send money to families abroad through Western Union.

N. A.

Thank you so much sala for the excellent service. Really appreciated.very professional

m. r. K.

I was looking for Western union service to send money to my family urgently as I know most of western union services are closed from postal. Then I Looked at Travelex in Westfield mall and met Abhi( Travelex agent) i have been served very professional and friendly service from him. He has excellent communication skill for customer. I would definitely go back again there.

J. R.

Mam Jane from westfield riccarton is very accomodating and approachable! Nice service!

M. M.

Used Travelex Westfield for my Western Union needs. Abhi was super helpful, kind and understanding of my needs. Thanks again!

Jane was very very helpful friendly & professional

M. D.

Very efficient and high quality service from Ruwani!

n. d.

anytime you go 30 min sure in que, have some more employees, stop pressing jane

m. a.

Ruwani customer service is unique and well understood to customer and her greetings so sweet and way of explanation are good and always smiling face. Good customer service

I had a positive experience at Travelex in Riccarton Mall. I was served by Ruwani; her friendly yet professional interaction made it a seamless experience.

T. P.

Ruwina is really professional in doing her job. She is patient and she always welcomes her clients with smile. She is calm and treats her clients in a professional way.

I have been going here on a regular basis and am always greeted by the lovely man named Abhi, he is so friendly and helpful. Would recommend this place to everyone!

Ruwani was professional and very friendly. She answered all our questions in a professional and friendly manner, always smiling. Great costumers service.

I have been using Travelex for few times and the hospitality and service is amazing .Abhi is amazing ,so cooperative and explain everything.,keep it up .

J. J.

ABHI AT WESTFIELD RICCARTON MALL CHCH he is amazing, at first he doesnt want to release the amount that i am receiving as its quite big, but with the help of his understanding and kindness he did it for me...He is good and very understandable i explained to him my situation as i need to travel back and fort from travelex airport to travelex riccarton and its tiring already..I will never make this long but he is amazing and he understand me..I salute you and continue that attitude...WESTERN UNION SHOULD GIVE YOU AN AWARD!!

E. S.

Jane was helpful and accommodating in my transaction. Thanks heaps

Abhi was great at serving me and highly recommend him to anyone like me who uses WU to send and receive money. Thankyou abhi

Excellent service from Gimhani

N. T.

Jane was super helpful, great experience

Very friendly and good service from Sala. So professional

Thank you sala for the excellent service you gave with Western Union transaction today

I. M. V.

Jane is very accommodating and courteous.

I use this Travelex as the banks no longer have foreign exchange facilities. ABHI has been very helpful when I have been to the kiosk. Thoroughly professional and friendly

Abhilash was very helpful and professional excellent service

Jane is very friendly and helpful

sunny, sunny, sunny!!! thanks a lot for your help and patient! it was a pleasure

Abhi very helpful. Great service

Ruwani attended me very kindly and she was able to solve my problem very efficiently

I. J.

I went to buy some AED and I was served by pammy .. she was amazing and provided excellent service and very good rate as well.. very happy.. will definitely go again...