Reviews of Smyths Appliances/ Kitchenstore.. (Other) in Dunedin (Otago).

Smyths Appliances/ Kitchenstore.

43 Reviews

26 Comments

Other

Appliance store

Appliance parts supplier

Appliance repair service

Electrician

Heating equipment supplier

Kitchen remodeler

Washer & dryer repair service

77 Hillside Road, South Dunedin, Dunedin 9012, New Zealand

Description

Information of Smyths Appliances/ Kitchenstore., Other in Dunedin (Otago)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of Smyths Appliances/ Kitchenstore.

Reviews of Smyths Appliances/ Kitchenstore.

S.

Had a fella come look at the oven. Thought I'd leave a review as he was a top blokeeasy to deal with and very knowledgeable.

T. C.

Recently dealt with the company re ill-fitting oven trays. They were very friendly, approachable and helpful. This approach was evident from the first phone call to the shop - receptionist was very helpful and provided me with various options in event new racks did not fit. I then dealt with a serviceman to the house and a follow up with Chris who suggested other options to remedy the issue. Fantastic team and obviously a great positive culture. Thank you all , regards, Tricia Cairns

B. E.

We have just had our side-by-side fridge/freezer repaired by Smyth's. We found them genuine and actually eager to help despite their obviously hectic schedule. Great communication too. Price was good. Definitely should be the first call if your fridge is buggered. Cheers.

D. N.

Called me 5 minutes before appointment time to say they were on there way ( awesome)! Technician Nathan was polite and extremely knowledgeable on all things appliance related. Talked through all the options and possibilities while working on the machine, waisting no time . Can't recommend these guys enough, easy to deal with, sound product knowledge and exelent follow up

D. K.

Very friendly staff - although a couple of the sales folks could be a little better on the phone, very noisy in the background, hard to hear, and they tend to go talk to someone in the background in the middle of a call which is disconcerting - especially if you have hearing issues like me and then aren't sure who you're talking to. Good service, but be ultra clear about times and dates and job details with them - and keep instructions to them to an absolute minimum. They might be better with written instructions than over the phone. A basic booking for service was mucked up, leaving one of their servicemen to lift a drier down off a wall bracket on his own, which can't be all that safe. Wrong instructions got passed through at every stage. Delays with the job weren't all their fault, but it would have been good to have actually been informed of delays instead of phoning up. Also, when you have the facility to text a customer... it is expected that you can text back. They say they have no facilities for accessing or reading return texts, which is not something they tell you until you haven't received a reply for ages. All in all their service folks are brilliant, but those at the store/answering the phones don't have what it takes to convey information clearly and efficiently, and it's letting them down. Very good appliances, so far, working perfectly. Very happy with product. EDIT: they returned the wall mount brackets that I needed to keep for spare - in the wrong mailbox, so I have to get those back.

I. M.

Nathan is absolutely awesome, helped me so much to understand all my appliances without me even asking, fixed everything up, really friendly.

D. G.

Thanks to the friendly team at Smyths for your prompt efficient service last week. Washing machine now running smoothly again! Would highly recommend this outfit if you're looking for repair services.

m. m.

A big thumbs up for this Company. I purchased a heat pump from them. Smyths had used outside contractors to install it. After like 8yrs, I got the heat pump serviced. The serviceman, a random guy who had advertised, told me that the outdoor unit should have been sitting on plastic blocks. It wasn't so he couldn't clean the unit properly. Smyths came to the party and completed the installation properly without hesitation! Thank you Smths!

K. B.

I think there was about two hours between an initial call and my fridge being completely sorted, and the small bill was a nice surprise (especially considering I'd made the problem worse by trying to fix the fridge myself). The repair guy was honest in his appraisal and what to do in future - just can't fault the service, really impressed

J. J.

Very friendly staff sue was extremely helpful and answered any questions that we asked in a professional manner.

C.

Couldn’t be happier with the place. I took our front loader in for a repair and got it back a day later and was charged what I thought was a very reasonable price. Professional, friendly and helpful staff made the whole process painless.

L. D.

Easy to set an appointment. Staff are friendly, fast and reliable! Thanks Smyths for fixing my oven.

D. H.

Went there to see there range of stoves getting a bargain, staff there are very helpful.

r. w.

My mother in law bought an oven from smythe,but was disappointed with the service from the staff,She is 87 and they did not deliver or install the oven as they had done in her previous purchases

M.

Great for appliance repairs. Quick and efficient.

K. O.

Fantastic service, nothing was too hard to find. Very helpful and friendly.

P. H.

Friendly staff, great prices.

S. M.

Good people

R. G.

Prompt efficient service. Problem with fridge solved.

D. C.

Very friendly and helpful staff

L. L.

Great service

M. V. P.

Good service

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