Reviews of Air New Zealand Queenstown Regional Lounge. (Other) in Queenstown (Otago).

Air New Zealand Queenstown Regional Lounge

370 Reviews

151 Comments

Other

Travel lounge

Terminal Building, Frankton, Queenstown 9300, New Zealand

Description

Information of Air New Zealand Queenstown Regional Lounge, Other in Queenstown (Otago)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Air New Zealand Queenstown Regional Lounge

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Air New Zealand Queenstown Regional Lounge

N. Z. C.

A very quiet lounge atmosphere. Great food and excellent service from the friendly staff. However it's located outside of security so you will need to manage your time before boarding, as it may take 10-15 minutes to get past security.

J. N.

Pork dish and drinks are very good. Lounge was also well laid out with nice seating.

G. D.

I just wanted to say a huge thank you to the Koru Lounge Team in Wellington, New Zealand. I was meant to fly in for a day visit. However, ended up stranded for 3 days due to the fog not lifting. It was an absolute emotional roller coaster and I cannot thank the Wellington Koru Team enough as they went over and above each day to try rebook our flights and remain calm. I personally want to thank Megan. Megan was phenomenal in just looking after me and providing the best support and keeping an eye out on all my flying options. No one has ever provided this incredible support and help ever! So thanks team AirNZ this really made the biggest difference!

s. s.

Spacious lounge, plenty of seats and booth, 2 high chair, pram accessible through lift. Friendly staff, can order coffee from airnz app and pick up when u arrive. Plenty power plugs good for charging phones and laptops. Not too busy or crowded. Great place for a sip before flight.

N. R.

Refurbishment a couple of years ago looks great. Clean tidy and staff are awesome as always. Happy to come back to the Airnz domestic lounge in Queenstown.

G. H.

Only there briefly this time between connecting flights. Staff very pleasant and helpful as always. Been a member for some time. Unfortunately tho, sometimes they are very slow to changeover food between, say, breakfast & lunch. The same also applies later in the day. Have been in a position where food unavailable due to change over between my flights. This should be improved. Given everything tho, they do a superb job. Thanks.

G. N.

Refurbed lounge which now looks great. Attentive and friendly staff. Plenty of power, usb pointss with access to wi-fi.

J. F.

Great food, great wine, great staff and such a chilled place to relax before your flight

P. A.

Queenstowns NEW AIR NZ KORU lounge is world class given how small the actual town is. 35000 population with a multimillion dollar lounge... Guess with exploding tourist numbers... and an airport that is now operating at maximum capacity..... The new lounge was needed

T. (.

Lounge was busy yet still plenty of seating zones to choose from. Alcove seating so comfy and relaxing. Even with covid precautions food was still available and Koru staff did a great job of serving efficiently, generously and friendly. Great wine selection. Not sure if more than one restroom but one by exit only had 2 toilets for the number of guests the lounge accommodates seems strange. Other than that a great lounge.

P.

Queenstowns NEW AIR NZ KORU lounge is world class given how small the actual town is. 35000 population with a multimillion dollar lounge... Guess with exploding tourist numbers... and an airport that is now operating at maximum capacity..... The new lounge was needed

A. S.

Spacious, clean. Great food and bevvies. Views over the tarmac and runway. A nice regional lounge. Job well done Air NZ.

R. L. T.

One of the larger regional lounges for Air New Zealand. Comes with all the amenities you would expect for a lounge.

T.

Lounge was busy yet still plenty of seating zones to choose from. Alcove seating so comfy and relaxing. Even with covid precautions food was still available and Koru staff did a great job of serving efficiently, generously and friendly. …

M. M.

Excellent lounge for a small domestic airport. Good variety of fresh and cooked food available as are coffees wines and juices. Nice and quiet also!

G. H.

One of the best lounges on the NZ network. Good size, friendly service and craft beer

M.

Beautiful lounge. Nice food. Kind and warm attention from staff.

G.

Staff always so friendly

A.

Staff always welcoming. Service is great

r.

As usual very comfortable and well serviced.on account of covid tons of room and no pressure.

G. B.

It can be a little busy at rush hours, but the food is generally good, the coffee well made, and there are some good wines too. Some of the seating is starting to get worn and tired though.

P. J.

Arrived early, 3 flights before mine and they wouldn't let me fly early... Was invited to check in and told to go the the Koru lounge, that I pay a membership for, I was told I couldn't entre as I was too early... Checked my bags as top load, fragile and they told me to sign away their liability for damages because my ukulele was in there. Have spoken with 3 different staff, they all had varying opinions and when I went back to entre the lounge 3 staff at the door not one of them greeted me... all 6 Air New Zealand staff failed me in customer service today and I'm not even on the plane yet.

M. d. S.

Beautiful lounge. Nice food. Kind and warm attention from staff.

A. E.

Pretty good, but they call you very early for your flight. A good 20 mins before boarding commences.

G. P.

Staff always so friendly

J. S.

Only one toilet in the male bathroom. Annoying that the lounge is on the outside of security unlike Wellington.

F. H.

Great coffee, unobtrusive service, excellent range of seating options, food was tasty and not too heavy. Appreciated having fresh fruit available.

S. S. B.

first class. even better that silverkris or MAS flagship golden lounge at kuala Lumpur international airport. great selection of food, quality coffee with barista, food was prepared to due-dlike standard and magazines were all premium. Kudos to Air NZ

r. h.

As usual very comfortable and well serviced.on account of covid tons of room and no pressure.

S.

Really nice lounge but would be good if lounge was after security screening. Also be aware there are no shower facilities.

A. B.

So much better than the Auckland Koru Lounge, even though that one has supposedly just been refurbished.

A. v. M.

A good place to kickback and enjoy yourself before your flight. The coffee and the App are awesome bonuses too

J. H. d. S. C.

Impeccable tidy place! Good service, good food, extremely clean and cozy!

C. D.

Can be over crowded and noisy at times. I was turned away last year and sent to the Strata Lounge and also turned away from there because of overcrowding.

H. M.

Best domestic lounge I have visited... Seems to have all drinks and food extras like the International lounge in Auckland.

R. S.

Great way to rest, have a meal and a drink before a flight. Everything you could ask for, great service.

A. H.

Staff always welcoming. Service is great

S. D.

Always great to be in the lounge supping nice coffee

G. G.

Nice large size, great selection of food and drinks too. Comfy chairs and a large eating area.

P. “. S. D. A.

A lovely lounge that we visit frequently..but the young kids need to be banned, the noise of other young children playing up is damn annoying and it's not what we paid for...

D. M.

Very relaxed place to wait for a flight food is excellent and service great.

C. B.

Excellent as always. Lovely food and coffee

C. W.

Great new lounge in Queenstown. Enjoyed the visit. Great experience with new menu etc. Staff very professional and friendly.

c. s.

Great food and drink selection - perfect spot to relax before your flight.

D. G.

Love the Koru lounge, nice way to relax and wait for the flight. So happy I joined.

T. c.

Give yourself 5 minutes longer to get to your gate as the lounge is before security

d. k.

First time using Koru Lounge. Queenstown staff friendly and great facilities

T. D.

Great easy atmosphere to wait for your flight

C. H.

Always perfect food,coffee surroundings.

G. R.

Great space to relax pre flight, offering complimentary drinks and food.

L. M.

Can't wait for the long haul flights😴

H. S.

Great place. Excellent coffee and service. Food good

S. M.

Great to relax before flight. Staff are wonderful

R. A.

Lamb biriyani rocked. Standard high again. Probably ly time for bigger toilets ?

P. L.

Good place for coffee and snacks while waiting for a flight.

K. S.

Nice relaxing place pre flight

H. T.

Good regional lounge. Has business room for a bit more privacy.

M. W.

Always adequate for pre flight.

A. d. L.

Great place for a refresh before heading home

A. I.

Quiet and comfy but food not fantastic

A. G.

Good for Koru Club or Gold Airpoints members

R.

Good 👍

S. P.

Well done it and ate a burger.

C. M.

Always friendly staff....I must say in Auckland international koru....difficult to find a seat🙊🙈

A. T.

Neat , clean. Friendly staff

A. H.

Service is great. Facilities are excellent.

H.

Nice food and drink. Spacious too.

J. D.

Really good service and ambience

P. S.

Quiet, friendly and relaxing

T. T.

Love the lounge but gee the coffee needs an upgrade

j. M. F.

operating well, easy to use, comfortable

P. H.

As always a pleasant place to chill before a flight.

C. B.

Great views and awesome space at the airport

R. K.

Great lounge. Eggs were perfect. Cheers

S. M.

Nice relaxing lounge whilst waiting for the flight home

M. A.

Always a good lounge.... great staff

T.

Can get extremely crowded. Way too many members.

V. M.

Awesome, friendly and relaxing!

M. F.

Good facility. Plenty of room

R. L.

Great Service, comfortable and clean

N. D.

Great service n friendly staff

A. T.

Good choice of seating

A. D.

Had to queue for 20 minutes to get in

R. H.

Peaceful lounge, when the rest of the terminal is a zoo...

A. L.

Spacious and good selection of snacks

G. C.

Not much of a food selection

T. B.

Was excellent and little treat.

D. A.

Great place to rest

T. H.

Best Koru lounge view in NZ!

d. j.

Very good

J. M.

Always a friendly place to relax in

t. n.

best food of any lounge

J. T.

New Zealand hospitality at its best

K. F.

Excellent food options

H. G.

Very pleased. Thank you

B. G.

Always a treat

C. H.

Attentive staff. Good coffee.

J. W.

Very contemporary interior design

M. J.

relaxing when traveling...

R. R.

Excellent relaxing lounge.

H. L. V.

Cozy plus healthy food

J. G.

First class service

R.

Always great service

L. B.

Great friendly staff

S. M.

Nice snacks and relaxing

M. D.

Great coffee

h. m.

Very nice

L.

On point

C. S.

Awesome staff

t. m.

Definitely a must when traveling

E. O.

I LOVE KORU LOUNGE

C.

Typical friendly staff

N.

Too busy

T. H.

Great little lounge

T. M.

Beautiful

J.

Great Pinot!

A. D.

Great airline

M. F.

Ok🙂

I. M.

Excellent coffee

C. H.

Nice happy place.

C. L.

Great service

P. S.

Loved it

T. G.

Queenstown. Professional and fabulous

D. W.

Love Koru Lounge

D. v. d. W.

Nice place to relax

T. H.

Always nice

B. W.

Beers.

s.

Awesome

S. G.

Consistently good

R. N. P.

Always good

V. p. v.

Great

V. S.

Nice hideaway

S. M.

Groovy

R.

Nice

H. L.

Excellent

R. G.

Nice

M. M. M.

Nice lounge

J.

(Translated) Small, spacious (Original) 人少，宽敞

R.

(Translated) Simple and bright design (Original) 设计简洁敞亮

G.

(Translated) Great place, very cozy, the food tbm is good (Original) Ótimo lugar, muito aconchegante, a comida tbm é boa

吾.

(Translated) Japanese-style curry was delicious !! Moth (Original) 日本っぽいカレーがおいしかった‼️

B.

(Translated) It's sweet (Original) Sweet az

M.

j.

P.

J.

P.

M.

C.

M.

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