Reviews of SafePark Airport Parking. (Parking Garage) in Auckland (Auckland).

SafePark Airport Parking

140 Reviews

117 Comments

Parking garage

Valet parking service

Airport shuttle service

26 Airpark Drive, Māngere, Auckland 2022, New Zealand

Description

Information of SafePark Airport Parking, Parking garage in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of SafePark Airport Parking

Reviews of SafePark Airport Parking

N.

Value for money, super easy online booking system and fast process once you arrive at the parking facility. Shuttles run all the time so it's never a long wait. These guys are my go to every time.

M. G.

Wow, such a efficient service with a personal touch. They even greeted me by my last name when I picked up my car! I have used many park and ride services and by far this is the best. Thank you guys! I would give 10 stars if I can.

G. B.

Great customer service from front of house to back of house. Great hospitality as soon as I enter the premises. Straight forward process. Thankful that I could drop in without a booking and not get charged extra. Thanks Val. The trip to domestic was smooth and the driver Moana was very courteous and professional Please give these guys a go next time you need to travel and want somewhere to park . Not only are their prices competitive, their customer service is second to none

T. A.

Really great customer service. Shuttle was ready to take us to the airport on drop off and shuttle took maybe 10 minutes to grab us from the airport at pick up. Really quick, great price, car was left in exact same condition. Will be using again!

J. G.

You do have to leave your keys with them as they may need to move your car. But aside from that the pricing is really good value and the shuttle is always on hand to take you to the airport or back to your car. Amazing service!

D. E.

We were so impressed with Safepark. Everyone was friendly, the price was reasonable, the shuttle left on time and must importantly the shuttle was there waiting for us at the airport even though our flight was delayed. Great customer service!

M. L.

I am a regular user of SafePark and while they may be slightly more expensive than other parking services, I use them because they are friendly, efficient and I feel my car is safe under their care. Frequent travel is not glamorous and the smooth booking, drop off and pick up takes one less hassle out of the journey. Even in these less busy times I haven't been made to wait to 'fill up the van'. Thank you to Valerie and the team.

A. A.

In the beginning I was a little hesitant to leave my car for a week at a carpark that I hadnt used previously and my view has completely changed. I will definitely be using Safepark again. Staff gave a warm welcome, i dropped off my keys at the desk and we were on our way within 5 mins. Bags were loaded into the van by staff. Shuttle runs very often and pickup from airport was quick too. As soon as we arrived at the park to pick our car, we were surprised to see our car already ready for pickup right opposite the reception desk. Best part is the parking is really cheap. Definitely recommended.

n.

We have used SafePark services on numerous occasions and they are fantastic. This is the absolute best Auckland airport car park facility- booking is simple, their park is easy to find , excellent prompt service and very friendly management and staff. Also SafePark have competitive pricing and are extremely helpful if you have to modify some booking details. They are simply the best.

j. d.

Excellent Service , I haven’t had to wait for the Transit van from the depot or from arrivals . It’s always waiting to go . My car feels safe at the depot and it very easy booking and parking . Last time I arrived from the Airport to the Depot Moana had moved my car out from its car park to the exit area right beside the office . Friendly and very professional service from the office Ladies and the Driving staff to the Airport . Brilliant .

L. L.

What awesome people the team at SafePark are. I was running late, and had to get to check in by 6.15am. Pulled up to SafePark, flustered and stressed, at 6.03am. They smiled, took my bag from the car, checked me in, and had me at check in with 5 mins to spare. I couldn't have walked from on-airport parking any quicker. Great service, and really friendly team. Will use them again and again

P. K.

Used these guys for the first time after Air NZ closed their facility a couple of months ago. They really delivered. The online booking system worked fine. They had enough shuttles on to get us to the airport on time. The staff were organised and friendly, the drivers were great and the vans were clean and new. On the way back a call to the base was answered quickly and they updated me on when to expect the next shuttle would arrive. Two things that could be better - have under cover parking available as an option, and have a bigger covered waiting area.

C. N.

Awesome service from the team. One of our kids left an item in the car and we only realised once at the airport. The driver took me back to collect and back to the airport without any drama.

J. T.

New operators. Great service and quick pick up. Easy to find to drop off location but use Google maps if dropping off car in the dark as roundabouts disconcerting. Longer you stay the cheaper it gets. Nice driver was great with lifting luggage in a friendly and useful way. Recommend.

G. W.

I was a little skeptical when my GF booked the car in here as I'd usually go to the more expensive parks outside the airport, but, I will absolutely use these guys again. Great service from the staff, good van to get to the terminal with the driver also handling the bags for you.

V. T.

Great staff, super efficient and overall an awesome experience. I've found it to be cheaper than Ubering to and fro from West Auckland whenever I need to fly. Definitely recommend this to anyone who thought parking at the airport was too expensive - it can be done!

F. M.

Super friendly staff! Quick & Efficient- we got here 30 minutes early but were able to get on the next shuttle that came after 5 minutes! The price is unbeatable too !

A.

In my rush to get to plane at 6am I left my phone in the car. Told the driver who arranged for someone to to get it and bring it over on the next shuttle, I waited less than a minute at the terminal and my phone arrived. Thanks to the Safepark team, Outstanding service !!!!

M. W.

Thank you SafePark for your friendly and very efficient service. A lovely team welcomed me by name when I dropped my car off. The shuttle was all ready to go and was then waiting outside when I returned. Will certainly use next time I travel 😊

Z.

Excellent service, fast and efficient. Easy to locate, and we didn't have to wait for a full van before they drove us to the airport. Much better than other similar airport parking services I have tried recently.

A. E.

Have used this service twice since AirNZ stopped their parking service. I wanted to keep supporting the staff. We came back from our overseas trip to discover there was food (potato curry) in the drivers foot well, one of the windows was partially open, and the floor mat was scrunched up around the pedals. I'm not too bothered about the window and floor mat, but I expect to have my car returned in the state I supplied it. I made a complaint, photos were taken. This was over 3 weeks ago, and Care Park haven't bothered to contact me at all. Not even an apology. Update: After seeing this review Care Park have contacted me and provided a refund and compensation of some free parking and a wash and vacuum!. They claim they missed my complaint at their end, teething problems probably. I tried to take Care Park up on their offer of a free groom and parking but they forgot to do it. When I collected the car, it hadn't been touched at all. I emailed them and asked why it hadn't been groomed, so they upgraded my free wash and vacuum to include a dashboard wipe and wheel treatment. This time they did remember to do the groom, and I was met by one of the managers on my return, who was very apologetic and asked if everything was OK this time. Obviously I hadn't had time to inspect the quality of the clean, but I did agree to update my review to 5 stars at their request. (They sent a text message a week later to remind me to update the review). It turned out that there were a few spots on the car that were missed during the exterior washing, but overall an adequate clean. (I have very high standards as I used to run a grooming operation, but I do understand that if this was cleaned at night, or not checked after it had dried, it is very hard to get it right every time.). This firm really value client feedback, and do put a lot of effort into making things right.

S. E.

Really lovely and friendly service! Easy to find and get to their facility and they got us to/from the airport quickly and efficiently. Shuttles were easy to find at the airport on our return journey. Will definitely use again!

A. S.

Really good all round service. Vans were clean, staff were polite and efficient. Really quick to give us our keys and the car was ready to go, despite getting there at 1.00am. I would thoroughly recommend them.

R. R.

I am a regular customer who mostly flying somewhere every week,It was trail & error looking for somewhere to park my vehicle after air nz parking had departed I have tried most other parkings but when I herd about Safepark Ride and Fly I haven’t looked back. The drivers are friendly and very helpful,The team in the office are friendly with a Professional outlook who greet you with a smile. You can’t beat this kind of service for the price

G. G.

I had parked with Air NZ parking at Freight place for years, so when they advised they were losing that facility, I was somewhat concerned. However, Care Park have been a drop in replacement, with what seems like more (& bigger) vehicles available for drop off & collection. Very impressed with their service & the website is easy to use & quick to book a spot.

A. G.

Used over a dozen times in the last year or so and each time has been great. Good customer service and fast transfers between the terminal building and the carpark.

J. R.

What a great experience. Felt like a VIP and will likely never use the auckland airport parking again. Greeted with a smile on arrival, offered for my bags to be loaded into a clean, tidy modern van (which I waited less than 5min for). Dropped right outside the check-in gates. On return, similiar experience, with my keys being handed to me as I stepped out the van, mentioned by name as well. Now this is customer service :) Keep it up guys!

A. C. C.

Very convenient and excellent service. Dropped off promptly to the airport and van arrived in minutes of arrival. Can't expect anything more than service provided. Thank you. Rajesh

M. R.

I am raving about Carepark - just used it for a 9 day trip to the South Island and left my car with Carepark Auckland. I loved the fast and friendly service, with immediate shuttle to the domestic terminal, and helped with my bags for me. When I landed the yellow and black Carepark van was waiting as they have your flight number for when you land. On site, they had an attractive office with flower baskets, a customer lounge, and toilets. I think it cost about $65 for 9 nights with their New Years offer which was incredible value. Highly recommend! 10/10

R. H.

Great Service. Valerie and Moana are always friendly. Drivers helpful. Very flexible team with various changes I make all the time. Thank you for making parking easy and safe.

G. M.

It is the most reliable and efficient car parking service by a long way. They are always efficient ,and have a pick up vehicle waiting to meet your flight on return. So easy to deal with.

j. g.

By far the best parking place that I have experienced as a frequent traveler from Auckland. Very friendly, efficient, responsive service and excellent and frequent shuttles . I will definately use them next time. Thank you PJ for your kind attention to my specific requirements . I have no hesitation in rating you 5 Stars

J. B.

I had difficulty contacting via phone over 24h period due to a technical issue, unfortunately this led to a small delay at pick up. However I was contacted by a diligent customer service team who were proactive in providing a solution and a sincere apology which is a growing rareity these days.

M. J.

Great friendly service! Very courteous and upon return car was waiting ready to go. Would highly recommend using Safe Park :)

G. C.

This is the best Auckland airport parking i would recommend to my friends. I had a wonderful experience receiving very good rate with excellent and friendly service. No double giving 5 starts to the team. Thanks!

T. F.

Arrived late last night from Queenstown and they were waiting outside where they gave is clear instructions on the day they dropped us off. It was very easy, no fuss and fast. Customer service was excellent as well. I have been recommended your service and now i will recommend to anyone would want to use this service. Thank you for making it so easy. Cheers, Ioana Marian and Tobias Forsyth

K. P.

I’m a return client. Went on holiday sans kids to Wanaka over 4 days. Great parking service. Reliable. Friendly staff. Economical as well. Thanks

L. L.

Always park here when travelling. Shuttle is always on time. They follow your flight details so I've never needed to wait more than 10min when I return.

R. T.

This is the 2nd time I have used Care Park. Thrilled with them. Staff friendly and efficient. Shuttle regular and has always been there. Came in from International at 12:15am. Shuttle there, lovely lady waiting at door of Care office with everyone’s keys and car parked right near arrivals office. Great job Care Park.

J. Z.

Excellent service. Didn't have to wait at all for the shuttle. Had our car ready to go when we arrived back. Thanks, will use again.

K. L.

We travel often and always use SafePark. They are very close to the domestic terminal, have very competitive prices, helpful staff and they offer a more friendly service than the larger places with all the convenience of regular pick ups and drop offs..

S. B.

Always friendly and reliable service. Very accommodating if you have to change flights/pickup time.

H. C.

Shuttle service was fantastic, great drop off and pickup. Friendly staff. Would rather the carpark would be paved but on the whole it was great experience for a very reasonable price.

A. R.

always a pleasure to park here- i do use the place very regularly and the staff all know my name! Valerie, Makerita and Moana are all amazing-- what a great team and service..day or night I never have any issues.

J. T.

Valerie and Rita in the office were very friendly and professional. The service was speedy with no wait before heading straight to the terminal. I highly recommended the service.

V. v. W.

We were served by PJ and Moana, this company has wonderful staff and a quick service (only waited 2 mins for the van). Will happily be using these guys again in future, thank you!

D. M.

Quick, efficient and friendly. Definitely the best place to park at Auckland airport. I use it every time I travel and am never disappointed with their service.

B. T.

Thank you Care Park Airport Parking Team for offering a 5 Star service at 3 Star pricing! Found you easy through Google Maps and you took me to the Akl International Airport terminal with ease and no hassels or worries at all to meeting my departure flight. On arriving back on NZ Aotearoa soils you meet me at Arrival Departures and I not needed to wait for you, as you were there thanks BARRY great meeting you! Thank you PJ and Linley for your great service of convenience to looking after my Parking reservation and my mistake of the date lines, thanks for taking care of this for me with understanding and the ease of no dramas. My vehicle parked and transfer to and from the Airport was exceptional service. Thank you Thank you Thank you very much so appreciate great service when due 🙏💯✌️💕 #careparkairportparking #ibuumerang #backyardtours #loveturangi

S. W.

Kia ora whanau want to share how happy I am with the excellent service consistently provided by the amazing & friendly staff at Care Park parking in Auckland. The facilities are clean, there's definitely a woman's touch with the beautiful flower baskets, the staff are pleasant & smile alot and the vehicles are modern and roomy. I want to encourage you all to use this service to ensure your parking arrangements are worry free. So spread the message please. Extremely happy with the service otherwise I wouldn't be promoting it. A very happy client Susan Watene 💕

D. S.

just amazing! i accidentally left a small personal item on their transit van, they found it and held on to it for me. would definitely recommend as your safe parking spot

P.

Prompt pickup and drop-off to/from the airport. Good lounge and toilet facilities. Good rates for parking. I saw them wash cars, not sure if valeting that is an optional extra.

G. K.

Had a fantastic experience with Care Park today. Staff were friendly (even at 3:45am), the chauffeur was 11/10. Would not hesitate in recommending Care Park!

N. T.

Excellent service, very obliging. Caring drivers and reception staff, they wouldn't even let us carry our bags! Will use again, recommend highly.

P. E.

Initially there was a technical problem on the web site when I tried to make an online booking. I rang Care Park and this was sorted out quickly. Staff were efficient and friendly and transfer service was impressive.. The parking price was very reasonable.

R. B.

Great company. Easy parking and process. Staff are lovely. The shuttle made the exchange so quick to and from also.

R. K.

What service! I thought I couldn't get better service than the old Air NZ parking, but I was wrong. I especially enjoyed the ride on the Renault vans. I will definitely park here the next time I fly.

K. E.

Have used this parking facilities a few times now. It's simple and quick to use, has frequent minivans to and from the airport terminals.

E. C.

Great service, very convenient. You don't have to wait at all for the shuttle. It is a little confusing when you first arrive there as to where you should park.

M. M.

I get nervous about parking while away but took a punt since Air NZ recommended them. It worked out and the service was great and the car exactly as we left it :) Thank you, we will be back

l. f.

Great customer service! Left our car with them for 2 weeks and came back to it how we left it. Will definitely use there services again.

B. H.

The team at Safe Park are very polite and punctual in carrying out their rolls. I find using SafePark to be very easy and stress free.

I. K.

Great service with pick up and drop offs. Very frequent shuttles which means never any wait at the depot or airport collection point.

C. A.

Such a great team. they worked friendly and efficiently, making our trip so easy. Thanks everyone!

A. H.

Quick and easy drop off and pick up. Close to airport. We're happy to extend stay when my plans changed unexpectedly.

A. C.

The service is brilliant, I have used many park and fly services and this is the best I have ever had the pleasure of dealing with. Absolutely Splendid!

L. C.

Really awesome team!!!! they have the best service you are going to experience in a park and fly service.. Linley and her team will look after you ❤❤❤😁😁😁

A. C.

Your car may be moved off site as they have only a small space for your drop off.

B. C.

Easy and convenient. Great Customer service.Always recommended

C.

Our go-to. Accidentally booked once with their competitor, reinforced how good SafePark is!

N.

Fantastic price, secure and really friendly service!

J. A. P.

Very impressed with their service and convenience. First time to use them and will definitely keep using them.

J. L.

Service was good....very easy to get to and from Carpark....shuttle drivers are very good

L. H.

Used it 3 times in the last 2 months. Great reliable service

R. H.

Super quick pick up, efficient car drop off, highly recommended.

R. F.

Always smiling, on time and good experience all round, would recommend to anyone.

V. A.

Awesome parking. Transfer was great. Would recommend.

Y. S.

A very convenient service here, I will choose to always use their service！

N. N.

Efficient and friendly staff. Car kept secure

A. M. M.

Great service, easy pick up and drop off.

F. W.

Easy & cost effective parking at the airport with a very friendly team

J. R.

Awesome staff, fast transfers, great price

L. M.

Great service and well priced

A. H.

A very well run company! Very happy with service!

A. H.

Easy and reliable service, friendly staff. RECOMMEND!

S. L.

Excellent Service. Friendly Staff. Always ontime!😀😀

G.

Best parking service around the airport!

s. w.

2 minutes to airport terminals. Helpful staff.

S. B.

Value for money, prompt service.

M. B.

Nice and easy to get to and not a bad price.

S. C.

Very convenient, easy parking. Near to airport

S. G.

Excellent service,nice friendly staff

K. P.

Very accommodating, polite staff, great service!

A. M.

Well structured and fast turn around

P. H.

Great service and very reasonable

V. K.

Excellent service! Good value!

S. S.

Top service all round

K. C.

Great service and friendly staff!

A. L.

Fantastic customer service!

R. R.

Great..

C. L.

Helpful staff. Shuttle on time

M. A.

Fantastic people wonderful service

B. H.

Very convenient and punctual

S. L.

Good!

I. T.

Excellent service!

A. W.

Very good!

A.

Easy and friendly

M. C.

Excellent facilities&service

B.

Excellent Service!

J. H.

Driver not that pleasant

A. b. C. f.

Great service

B. W.

Hugely convenient

T.

(Translated) Very good service, we left our car 5 days, transportation to and from the airport was on time. Economical and near the airport. (Original) Muy buen servicio, dejamos nuestro auto 5 días, el transporte hacia y desde el aeropuerto estuvo a tiempo. Económico y cerca del aeropuerto.

C.

(Translated) Thank you for the friendly service (Original) 친절한 서비스 감사합니다

J.

T.

I.

j.

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