Reviews of Photo Warehouse - Auckland City Store. (Photography Studio) in Auckland (Auckland).
Photo Warehouse - Auckland City Store
182 Queen Street, CBD, Auckland 1010, New Zealand
Description
Information of Photo Warehouse - Auckland City Store, Photography studio in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Photo Warehouse - Auckland City Store
Sunday
10am–4pm
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Friday
9am–5pm
Saturday
10am–5pm
Reviews of Photo Warehouse - Auckland City Store
m.
Dealt with Keith and Jason for a number of years now and when it was time to upgrade to a Nikon Z9 I made the call to Keith and he organised and delivered before the new year, along with the 24-120mm lens and 1.4 converter and ordered the 100-400mm F4 lens. Always knowledgable, friendly and informative. My local dealer, who hardly gives me the time of day, missed out again. All up about $20k. Thanks again. Cheers Mike
B.
Extremely helpful with all my noob film questions, even when it didn't result in a sale for them because they didn't stock the type of product I was after.
w.
Excellent customer service from Morro!! If I need any information about cameras and photography, he's always very friendly, knowledgeable, patient and help me find what I'm looking for
F.
This guy Jason have the best customer service ever! As soon as you get there he will provide you with the fastest and the best service! If you ever wanted to get your photos printed for such an affordable price come to this place!! 👍👍👍👍
J.
Fantastic camera shop! They have a large, well stocked store. The staff are helpful and friendly.
There are often very interesting events there too, such as new camera releases & talks by specialist photographers!
M.
It was my sister's graduation day. Whilst I was getting out of my car to the venue my camera had fallen on the floor and the lens had cracked. I rushed into Photo warehouse and was helped by Jason who very promptly helped me look for a replacement. As it turned out, it was the lens protector that had cracked and Jason was able to fix this for me within 30 minutes time, leaving me with plenty of time still for the graduation.
Thank you to Jason and Photo Warehouse for saving the day!
A.
A good place to buy the camera, take a photo prints and mobile and camera accessories. Right on the Queen street so very accessible but it is bit expensive :( but you get authentic stuff :)
T.
Great customer service! The older guy was super helpful!! 10/10
G.
Very helpful guys. They take time to listen and help you to make the right, informed choice. I needed filters in rush and they rang round and had them delivered within 2 days which is fast considering the postal service in general is still catching up.
S.
I just want to acknowledge Morro who went above and beyond assisting me with my recent purchase of a few items. I have dealt with Morro on several occasions and he never fails to provide excellent customer service every single time. He is unlike any other staff you meet who are only interested in selling you things and nothing more.
Not only is he knowledgeable with camera gears but he also took the time to check the prices from other shops to ensure the items I am about to buy are adjusted to make for a fair price. If anyone out there is looking to buy any camera gear, go find Morro from the Photo Warehouse (Queen Street branch). I assure you that you will be in good hands :-).
D.
These guys know their stuff about photography and video production gear. I got the best deal in Auckland on an amazing Canon lens. Big thank you to Morro for his friendly and helpful customer service! Will be back for more stuff in the future...
M.
I visited Photo Warehouse for fixing my camera, the staff Jason was so nice and helpful! He explained to me about the camera's problem and tried his very best to help me fixing it! Thank you so much! Really appreciated! I had a wonderful experience here! :)
B.
Super friendly guy Keith I think, sold me a lens cap, didn't have the lens with at the time, when I did try it, it didn't fit. I called them, he remembered me, and told me to come in for a refund. I get there and realized I forgot my receipt. Luckily, they could just looked it up, they were so kind and patient. If I needed anything for my camera, I would go there again for sure!
P.
Super friendly and professional staff!! the lens of my camera weren't working properly and I thought it was broken and that I'd have to buy a new one. However Jason had a look at it and fixed it in less than 1 minute!
I totally recommend it :)
J.
I am new to the photography world and had an issue with my camera which I was worried about. I arrived and Andrew helped me out straight away. Fixed the problem which as a newcomer to the world he could have charged for but done it for free. Great staff, great products and even better customer service.
Thanks Andrew
K.
I was in New Zealand on a trip and discovered that I had brought the wrong charger for my underwater camera. I found the Photo Warehouse and Jason Webb came to my rescue and offered to charge the battery for me for free--how AWESOME is that?!? I left it with him and returned later that day to a fully charged battery. I can't thank Jason and the Photo Warehouse for their courtesy and extreme kindness--they're the BEST! :-)
N.
I went in to get my passport photo taken first thing in the morning and the man Jason Webb was extremely helpful and friendly. The machine wasn’t working but he took extra steps to offer me a seat and even gave me a discount for the long wait time which he didn’t need to! Thank you for going the extra mile, made my day!
R.
I was to buy a Benro BK15 Mini Tripod and Selfie Stick at the Photo Warehouse store Central City, I am happy with the service of the staff at the store, the staff was friendly, they told me about the selfie stick how to adjust when photographing yourself etc.
D.
Thanks to these guys!!!! We have been doing a lot of researches about camera, but in this store you can find real professionals: they explained about each and every selected camera, at the end we chose a good one to start: Olympus Pen.
Highly recommend this store as you will get a right thing for you.
Thanks guys. Will come back once we will finish with lenses research.
g.
Morro helped me out of a printing pickle just before Christmas, I emailed in some photos, and he did test prints for me before I committed to getting several hundred photos printed off my phone - as I had tried another place and was really disappointed with the quality at the other place. Print quality at Photo warehouse is brilliant!! And they were fast and efficient. And a huge shout out to Morro, you're awesome!! Thanks
S.
Morro went above and beyond to help me get my 17-35 Tamron. Not only did he help me pick out the perfect lens, but he completed the transaction and express-shipped the lens to the Airport in time for my mid day flight. He also managed to give me the best possible price for the lens. Without Morro and the team at Photo Warehouse I wouldn't be able to capture the wonderful memories of my travel. Big Thanks Morro, sorry for stress and the late review. You did a truly amazing job.
J.
It's a smallish shop but the service from Morro was awesome. They have other branches with a big store up on Great North Road. Morro hunted round for what I wanted and got it sent up from Wellington for me. Great service!
C.
There wasn’t a sale person in the store, just people that are passionate about photography that worked there. Very knowledgeable and more importantly honest. Andrew helped me and pointed me in the right direction with my purchase.
Will definitely shop here again!
j.
At the beginning of my trip around NZ I had problems with dust on my sensor and it was effecting my photos. After speaking with Jason he asked me to bring my camera so he could take a look and sure enough he cleaned the sensor for me. Really good service from Jason in particular, thanks!
R.
Went in cause I had some issues with my lens. I was atteded by Jason, he was super helpful and managed to make it work again. Amazing customer service and very friendly, would recommend!
J.
Had a wee problem with my DSLR, having accidentally dropped it. The lens protector was broken, Andrew at the queen street photowarehouse removed all the broken pieces patiently as there was a dent and could not be unscrewed, checked the camera and gave me sound advice on macro lenses and lighting. Great customer service and not rushed at all.
L.
This the first time I write Google review and I’m honoured. The only reason I give this store a five star is because the assistant here Morro!! I lost my camera 4 days ago and it’s frustrating enough that I need to spend another fortune to find a camera worth holding for in such a short time notice but in such a bad mood (cause I’m travelling can’t really do anything without a camera). I was first introduced to another assistant in the store who really is neither helpful nor friendly. When I was soo desperate, Morro stood out and listened to my request really carefully and patiently. He spent so long to help me to choose the right camera and listen to what I really need!! He was genuinely loving to help and keen on what he’s doing. He’s passionate about being a professional consultant also such a caretaker of the camera! I’ll highly recommend to anyone who need a little help to find their own right camera but also who would be willing to be open minded about that camera they would use! He really performs his duty in a friendly and elegant way!
T.
Had some problems with my new DJI Osmo Pocket but the guys at photo warehouse were extremely helpful and tried everything to get my problems solved. Finally everything is great again. Special Thanks to Jason and Morro!
G.
I took my Nikon D500 to update the camera's firmware. They were brilliant. They did it quickly. They phoned me when it was done. Great service and thanks to Jason for his professionalism.
George Hawkins
J.
I’ve been looking to get my first DSLR so I can get a bit more creative and adventurous with my photos. It’s a big expense for me but luckily I’ve had really helpful service from Andrew at Photowarehouse. He’s very understanding, never makes me feel pressured into a hard sell and makes sure I’m comfortable and aiming for the right product. Every time I go in there he’s helpful, welcoming and knowledgable ~ a true asset to the team. After having a lot of big expenses recently I’m having to wait before I can pull the trigger and buy, but thanks to Andrew I know exactly what I’m getting and I know I won’t go anywhere else to get it. A+ service mate, thank you! See ya soon!
G.
Got passport sized photos taken from here. Staff member who took the photo was very efficient, but it would have been even better if he had been friendly and jovial. Giving only three stars overall because I was charged 20 dollars for 8 passport sized photos and then was told that I would need to pay 5 dollars more to have the photo emailed to me. I refused the paid email service and left. Next time I need a passport sized photo taken, I may go to a competitor first.
S.
Received amazing help here from Andrew tonight. These guys have two stores, this one, and the one in Grey Lynn/Ponsonby which shares some of the same awesome staff with each other. So what’s worthy of 5 stars? Easy, Andrew stayed open late for me, helped me put my new camera together (which was total kindness of the heart territory as I hadn’t even bought it from this company). He gave me incredible advice, he sold me a great Mindshift Bag for my Camera (with the concealed lower back access compartment), sorted me a fantastic price on the flecky and the Sennheiser Mic wind sock too... So I’m very happy and well set for all my video requirements. This place has the X-factor of what is essentially the art of charm and service that makes you want to return again and again. I read some reviews from other people that are frankly, distorted... so I’m going on record to say this place deserves much better reviews!! Some people on google reviews are clearly reflecting their own unhappiness I think, psychologists call it ‘projection’. But I can tell you with absolute independent certainty that these guys are the real deal. Jason, Andrew and that German lady who’s name I have forgotten.... thanks, you guys are great!
A.
A small camera shop located in the heart of Auckland CBD. They sell most brands including Canon, Nikon, Sony and Fuji. Had my photo taken here for $25 for 6 copies. No photoshop and was a bit too expensive in my opinion but it was the closest at that time.
First floor consists of camera bodies and lenses.
Basement consists of tripods, lights, bags and flash equipment.
Staff are knowledgeable of the stuff they sell, worth a visit.
A 3 Star to a 4 thanks for them letting me able to touch and test the cameras there.
G.
Currently in Auckland for a holiday and was really devastated to find out that I have left my Oly em10 charger at home. Went to Photo Warehouse Queen St. Branch just to check if they've got some affordable charger. Their sales consultant, Jase offered to recharge my battery instead! Now that's great customer service!
R.
awesome experience for my Visa photo. attendant is very kind and extended extra help. will give 6 stars if I can. highly recommended .
C.
Great store with good range and service.
K.
Thank you to staff at Queen St Photo Warehouse for staying open a bit after 5pm last Saturday when I arrived late at the store (actually had to re-open briefly for me). I had driven up from Hamilton and had then been re-directed from Gt North Road store as what I wanted was out of stock. Your positive response was much appreciated. Ken Johnson
J.
I was ready to buy an expensive camera strap but they stopped me because it wouldn't have fit my camera. Good honest folk here.
A.
Outstanding service! Jason went above and beyond helping me get what I was after. Very grateful! Always the best place to come for anything camera and photo.
A.
The service was excellent. Keith was extremely helpful and helped me pick out the right lens for my needs, and the right price for my budget. Would recommend
A.
Gotta give the team at Photo Warehouse a shout out. Always been mega helpful, haven't bothered to go anywhere else because these guys are awesome. Always willing to help & go the extra mile
Feels like going in to visit some friends every time I walk in the door!
J.
If there's one thing I like to appreciate is kindness and good customer service, I felt welcome, looked after, respected and listened to, very knowledgeable too and will for sure buy from them again, Jason was an absolute legend.
P.
Really helpful, patient and knowledgeable.
A.
Jason was very helpful, offering to charge my camera as I am only here for 3 days!
He went above and beyond and staff are helpful and knowledgeable
B.
I had excellent service from Jason at the Queen St store. I was particularly impressed with the after sales support I received on a Tripod I had purchased.
M.
Excellent service by Jason. Knew exactly what I was looking for and advised the best option. Also set up charger so could be used immediately. Thx Jason.
M.
Awesome, great service. My camera has lens malfunction and the staff is knowledgable and not try to sell you an expensive stuff.
A.
The product i was looking for was not available in the region. Guys helped me out and i got the product within two days
K.
I found the two men in the Queen Street shop amazingly helpful. I recommend this place to anyone.
G.
Really helpful staff and found my astro lens at a great price!
池.
Staff solve my camera problems carefully.
They are so kindness and professional.
Thank you!!
B.
Outstanding service by Jason! Great guy and knows what you need. I’m Very grateful! Thank you so much Jason! 😊
L.
Awesome, very helpful staff. Received extra assistance just b4 closing
S.
Quick and easy purchase for camera products. A bit smaller than other stores. But thats what it is in Queens St.
N.
Thx so much for the help I really appreciate it!!! Incredibly clean and tidy store, highly recommend!
V.
Never been in here but am sure it will be an amazing experience for some people.
M.
Really good staff. Helpful and knowledgeable.
L.
Staff are knowledgeable and help when asked instead of being sickeningly cloying as soon as you walk in the door, which i find refreshing
B.
great shop! the staff there are incredibly helpful
J.
Great place. Good range of products &, brands, with very knowledgeable staff.
K.
Was very happy with the product brought.
A.
Been there for photo walk & looks good with so much gear
M.
Very helpful service - and offers duty free purchase
I.
Nice place to buy quick camera and camera accessories
J.
They store the best camera bafs in auckland.
P.
The asian dude on the counter was so much fun to talk to.
N.
Good customer service and pricing
C.
Had what we needed for my Panasonic GH5!
c.
Great service. Had everything I was looking for.
D.
Awesome service, offers alternatives
t.
great knowledgeable service
B.
Great staff, super helpful with purchase decisions.
y.
Excellent service! Great location!
R.
🥰🥰🥰
k.
Helpful..
S.
Everything you need plus expert help
N.
Excellent shop.
M.
Excellent service.
T.
Just got what I wanted
J.
Busy,busy busy.
M.
My happy place
J.
Great store
陳.
(Translated) not bad
(Original)
還不錯
o.
(Translated) very accurate
(Original)
很准确
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A.
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M.
A.
A.
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