Reviews of Impression Real Estate Limited. (Real Estate Agency) in Auckland (Auckland).

Impression Real Estate Limited

480 Reviews

239 Comments

Real estate agency

Property management company

Apartment rental agency

Condominium rental agency

Holiday apartment rental

Property administration service

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Real Estate Agency

Real estate rental agency

Short term apartment rental agency

14A Beaumont Street, Auckland City, Auckland 1010, New Zealand

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Information of Impression Real Estate Limited, Real estate agency in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Reviews of Impression Real Estate Limited

S. N.

Took a place on lease with Impression. Stayed there for 1 year. Ms. Sophie was the property manager, whatever issue came up was addressed and solved by her in a very professional manner. She was quite responsive and considerate. Had an issue with the bond at the last moment, but she solved it and I got my bond back. Would definitely recommend to go for Impression!

M. F.

Impressions Real Estate - Auckland, specifically Sophie Weaver, made every process a breeze with each move I did with them. When I wanted to upgrade to a larger apartment in my building, the shift was seamless and quick! When I decided to move to a new building, the response was quick, professional and helpful. I would recommend them to anyone moving into the city!

A. H.

We had the lovely Sophie Weaver as our property manager. She was professional, prompt at replying and always endeavoured to resolve any issues we had in a timely manner

S. M.

I have dealt with Impression before but however this time, Meet made my move into Queen Square Residences so easy and smooth. The entire process was quick and professional. Great service Meet, thank you.

p. k.

I had a best experience with Impression Real Estate Ltd. Initially when I moved, few stuffs was not in a good condition but it was fixed quickly and I appreciate the prompt response from you guys. Thank you so much Meet Gadhia for making my move smooth and also thanks to Karan for your help whenever needed.

k. n.

Impression real estate is excellent in providing their service. I had very good experience in finding my first flat in Auckland with the help of Meet Gadhia. He was very helpful throughout the process, starting from site seeing to boarding the flat. He guides very well with with his experience that helped me to get the flat very quickly without any hurdles. His communication and professional skill are really amazing. Thanks Meet for all your help!! All other staff in Impression is also very polite and helpful.

v.

Renting for 2 and half years from Impression and has no issues at all. My rent still the same, tenancy manager always responsive, they fix my blinders and lights in lounge room. Office people down to earth. The guy who do inspection polite and professional. Strongly recommended it.

A. G.

My experience with living in a city apartment has been amazing since Sophie Weaver took over as our property manager. Any issues were resolved in a timely manner without hassle. Will add that not all property managers have been as helpful as Sophie. The initial managers were negligent and didn't pay attention to request and issues that were brought up to them when we moved in which included replacing broken or damaged furniture and it took longer and longer for resolution. But, I am very thankful to Sophie for her availability, prompt replies and timely resolution of problems. Won't be wrong to say that I want to keep on extending my stay in this apartment because of how helpful Sophie is.

P. E. G.

Reception lady was very lovely and helpful. Only downfall is the parking when need to pick up keys or wanting info is the issue hence the 4* review but that's expected since it's in the Auckland CBD. So plan beforehand of where to park (when travelling by own vehicle) before visiting or etc.

S. R.

Great experience here! At very short notice I was able to move into a new apartment over night. Meet in particular was very helpful, kind and thoughtful. Overall I thought he was outstanding to deal with and would highly recommend him to any future clients!

I. K.

Q Bistamin from the Impression is amazing! She is not just working hard manager but the BEST property manager I have ever met since I lived in city for ages. She responds quickly whatever we request any time and any day. If the property has any problem, she contacts the landloard immidietely and fix things for us. Also, I was blown by her warm heart when we had lockdown. She took into my situation seriously. She talked to my landloard on my behalf. We are really lucky to have her as a property manager! Best manager in town! 😀

T. K.

Constance is amazing!! She has supported us thoroughly and has made our move and settling in so so comfortable for us. She made sure everything was spick and span, and the whole process was a blessing overall. Thank you so much, Impression Real Estate for making our first move so stress free and absolutely amazing, i 100% recommended this company for absolutely anyone, the service is AMAZING & the staff are even 10x better.

e. p.

Impression has a high level of professionalism and has met all of our demands. In particular, Miss Marcia Weaver, who provided us an excellent service, being very kind and spent attention to all our needs. She explained with all details the process to apply for our rent and She has never left our questions unanswered. I do recommend Impression, in particular, for those customers who need a service performed by professional people. A word for Impression, trust! Thank you Marcia.

Ó. M. G. C.

I have recently moved in a new apartment with assistance of Meet, he has been really helpful setting up all the things and was professional. Marcia the receptionist is a really lovely person and helped me out to take my payments.

L. M.

All the staffs were friendly and helpful when I was looking for a apartment. Specially I am appreciate Neel’ professional customer service. Neel has been supported us really well. I’m highly recommend this real estate company to all my friends and families when they are need for rent or buying the property.

D. D. B.

Neel was extremely helpful during a time of unprecedented complexity. She was able to fashion a mutually beneficial deal for both tenant and landlord during the early stages of the COVID-19 pandemic. I thoroughly recommend work her as a property manager.

I. S.

Meet was great to work with. Not only did he listen to what we were looking for but he went the extra mile to help us make our decision. Great guy, great experience, great new home!

R. C.

Our Property Manager was Ms. Neel Mehta. Very helpful and prompt. She was supportive always for any issues that we had. Thank you very much Neel. We will not have any hesitation to live in an apartment or a house that is managed by Neel in the future. Kind regards.

k. p.

Impression Real Estate is doing good Job to find suitable home for the community. Meet Gadhia is very professional in his work. He explained the process in simple way and provide excellent guidance. Good luck for future.

G. Y.

Best rental agency I've had in NZ. Every problem I had was sort out fast and there was no drama. I've had really bad experiences with my 2 previous agencies in auckland and was hopeless with this kind of service out there. Luckily I've found Impression.

m.

I don’t know much about the company but the two managers I have had over the past few years have been excellent. The present on who goes by the name Q is an asset to the company and deserves a raise.

K. K.

I had a great experience at impression real estate. My property manager was meet and he helped me find the suitable option. Really happy with their services.

A. H.

Thanks to Miss Sophie, my property manager, my flat has been under great care. Regular and thorough inspections with any problem quickly resolved. My queries were also promptly answered. Good job! Highly recommended.

V. N.

The employee Meet was really efficient and proactive regarding the move in process. His fast pace provided a quick and clean agreement. Congratulations and keep up the good job.

E. H.

Very amazing staff in the office they help put really quickly and the manager of the apartment always helps out very quickly and anything I email or text about I always get a quick reply and fixing. So I'm super happy with this real estate agency.

m. a.

We have been renting with impression since last 6 months and the services they provide are matching our expectations. Whatever problem we tell during inspection they are been solved on the spot. Thanks to harsh and Sophie!!

C. T.

Bought my first and second apartment through Impression Real Estate and the service i received was amazing! Helped me through every step of the process and i have been using them as a property management company ever since. Would highly recommend

T. B.

Have recently rented an apartment from the team at impression, have found the whole team amazing to deal with, especially Q, who’s our property manager, she’s prompt to respond to emails and resolve any matters ASAP, even touching base to see how our move went. I’d happily recommend Impression’s to anyone looking to rent/sale/buy etc in a heartbeat.

M. S.

Recently moved out of a rental managed by Sophie from Impression. The whole experience was amazing. Easy and friendly staff and support during the rental period was spot on. I’d highly recommend Impression Real Estate, especially Sophie. Matt

N. K.

Karan my property manager is very helpful and friendly to deal with. Any request I have he responds quickly and gets things organised. Would definitely recommend in the future. Keep up the great service

S. B.

I am extremely happy with the service provided by the team at Impression Real Estate. I would especially like to thank Sophie who has always been very helpful and professional. Keep up the great work!!

A. G.

I am extremely happy with the service provided by impression real estate. I would like to thank our previous property manager Sara and new manager Tina for the awesome customer service. They are always helpful, whenever we have issues they sort that out as soon as possible. Thanks guys!!

m. c.

Heaps of thanks to Impressions real state team Karan deep Singh & Julian for the wonderful services they provided us for more than 3 yrs. They have always been helpful & supportive in every queries & solving the problem. I would highly recommend impression real state to anyone that looks for rent .

M. T.

Been working with Aaron and the team at Impressions for a few years now and have had excellent service from them. Very happy that they are taking care of us when it comes to finding good quality tenants and getting rid of the hassles when tenants leave as initially we lost a bit of money when we tried to do it ourselves!!!

S. G.

Recently found an apartment through impression and the experience was overall hassle free. Dealt primarily with William who showed us the apartment and Constance who organised the paperwork and move in process. Both were very friendly and helpful and overall very professional throughout.

G. J.

I am extremely happy with the service of Impression real estate.. I have to mention Mr. Karan Deep Singh for his professional attitude towards tenancy related issues and prompt action on those regards. Even for the minor issues he took initiative to resolve it ASAP. My experience with impression so far is really good am I hope they keep on providing it.

M. S.

Extremely happy with the service provided by my property manager Angela. She was very quick in responding to the issues that we had and also she arranged right things to get it sorted in the right time. Thanks Angela, appreciate your help.

G. D.

I had very great experience with Impression Real Estate, my Property Manager, Mr. Karan, was really helpful in the whole process as it is my first experience of renting a property, would really like to Thank Karan for his great assistance throughout :)

d. s.

My property manager Mr karan Deep Singh is such a wonderful and very helpful person. He is always there to help whenever we need him. He always very quick responsive for any questions even though that is minor. I really appreciate your help. I am happy with this real estate company. Thanks to your all team.

T. S.

I have found these guys always cordial and willing to help. Enthusiastic, energetic and they display positive behavior. Always offers ideas to solve problems based on good information and sound judgment. Maintains detailed documentation that needs no explanation. I would 100% recommend Impressions Real Estate to anyone I know.

L. L.

Great experience renting from Impression Real Estate. All the staff was kind and friendly, always willing to help. Jai was a great property manager, she was incredibly effective solving issues and always reachable. I highly recommend Impression Real Estate!

J.

It’s been a very good experience with real impressions.... all my bond was given to me on time plus they are very professional in all manners specially that guy Karan - new property manager he was very helpful and very professional in his approach!!

m. m.

Mr. Karan is helpful in every way in renting a property through impression real estates. I am a client with them for the past 1.5 years. He addresses the issues raised by us in our rented property promptly. We are happy with his service. And recommend them as well.

D.

Kristie has been extremely helpful in renting out apartments to us. They have been very easy to deal with and we have had no problems. Easily 5 stars

P.

I had great experience with the company specially karan Deep Signh and Julian Burke. Both of them had always helped me through out my stay at zest. Grateful.

B. F.

Great company to deal with. Tom the sales rep was excellent to deal with. Any questions I had were quickly followed up and in the end I managed to secure my first home. I would recommend this company if you are looking for an inner city apartment.

C. B.

Angela provided excellent service. Always promptly responded to my queries and sorted problems as soon as she was able. Would definitely recommend Impression to other renters after my experience.

S. A.

Thank you so much Sophie, you're a fantastic Property Manager and so easy to communicate with. This is also one of the reasons we continue to renew our lease agreement each year with Impression Real Estate, keep up the great work.

D. D.

Constance Thresher did a wonderful job by suggesting a nice home for us. Everything was so quick and all queries were sorted fast.

T.

Before Covid the Ditib Landstuhl Mosque used to have many activities for the Muslim community

K.

Great service by Claire, at Impression Real Estate, helping find our new rental property. She was courteous and high efficient, responding to all our needs and requests very quickly. After meeting a number of Estate Agents on our property search, Claire was true pleasure to do business with and welcomed relief given some of our very negative experiences with other agents. Highly recommend!

K. B.

I've Used Impression for several years. They're very professional, friendly and excellent caretakers of my property. They ensure that my apartment is rented 99% of the time at probably the best going rates in the market. Kudos to the Impressions team!

H. P.

Really great service specially from Meet Gadhia, the day I moved in at night suddenly alarm got started without any reason, so I called him and without asking any question he came at 11.00pm at my place to fix it.

J. R.

When you lands to a new country and starts looking for an apartment , people like Claire makes that process a bit easier for you. Everything was quicker than I expected and I was informed by her in every step of it, which was great. She was very diligent, attentive and thoughtful. Highly recommended!

a. p.

Claire and the team at Impression did a fantastic job and were very efficient. They are well organised and delightful to deal with. I really appreciate all their good work in assisting me to find the perfect home.

A. S.

Impression real estate is the best in town for providing accommodation to people with affordable price. Thank you Marcia for being so AWESOME at what you do. Your customer service , experience and efficiency in dealing with people with different nationalities is outstanding. You are always friendly and helpful. I will definitely recommend you to all my contacts. The great skill you have is solving problems at ease. Thank you for always being there.

E. A.

I had a great experience renting through Impression. Angela, in particular, was great to work with. She responded to all of my queries immediately, was friendly, and made the moving out process painless. I would recommend her to anyone!

S.

Recently rented at Eclipse Apt. for more than a year and this was the best renting experience I've ever had. A big thanks to Jai my Property Manager who has been approachable and helpful in providing quick service. I would recommend her to anyone!

N. S.

I would recommend Impression Real Estate to manage your apartments. Impression is managing my Volt Apartment for more than 10 years. I am happy with their excellent communications and services. Well done Impression.

A. S.

I have recently rented an apartment through Impression and I have a very great experience. I emailed the property manager , Ms Meijue, on certain issue and she quickly responded my email. She visited the place and resolved it. I am very comfortable working with her.

A. M.

Great work - professional and fuss free. Very helpful for the purchase of our apartment and have been efficient post purchase too. A great experience. A big thanks you to Tom, Ali, Linda and Cherie

M. A.

Great experience. Lucy was the first agent to deal with and I am really satisfied with here work. She was very understanding and supportive. All other people in Impression where very nice as well. I highly recommend them.

R. M.

I am changing my review after it seems they redeemed themselves. The General manager called themselves and refunded carpet cleaning part of the money back. As a dirty carpet is what I got when I moved. He was very courteous and prompt. Horrible, Horrible, Horrible. They give you a dirty apartment when you move in and when you leave because for the dirty apartment they will charge you cleaning fees. They blame the carpet marks on you but they were there before you moved in. It's a big money extraction scheme. What a scam. When I moved there was mould in fridge and vacuum was so dirty when you turned it on it was smelly, when I nicely asked for a new one the property manager asked me to clean it myself. Now they have charged me for rent while I have officially left the apartment last week. I know they will probably refund it back but I am travelling and I need the money, it will probably take another 2 or 3 days for the money to come back.

M. C.

Many thanks to Impression Property Manager Sophie Weaver for efficiently letting out my Auckland CBD apartments, and also to Impression for helping a friend resolve a sensitive tenancy issue. Much appreciated!

H. J.

Miss Sophie is the most amazing, kind, helpful property manager we could ask for. She always goes the extra mile to sort any issue we have with our apartment. I would highly recommend Sophie and impression to anyone that look to rent or buy. I never have to worry if something is broken as Sophie gets on to it ASAP and always keeps my Informed of when work will be done.

D. F.

Impression are fantastic. Their communication is second to none and their management of our apartment over the last 7 years has been fantastic. We really enjoy working with them.

P.

Had an amazing experience working with Constance! She helped me find the perfect apartment and made the whole process easy and stress free. 12/10 would recommend and work with again.

C.

If going through this real estate I would recommend to work with Property Manager Karan. He's been so helpful and made this process so easy for me.

L. P.

Thanks to Mark and the sales team at Impression for an awesome experience - I came away from your investor evening with some valuable insights into the Auckland apartment market. Great no pressure service and advice. The feedback was second to none every step of the process.

S.

The team were really helpful, always ready to answer my questions which there were many of and patient in the process with managing our property.

P.

Recently sold an apartment through Impression, excellent organisation and fabulous customer service, in all a very professional company!

K. M.

Very quick and efficient service! We had a viewing with Daniel and had our application submitted almost immediately. Within a few days we were contacted for approval and were no longer homeless in a short space of a week! A short trip to the office to pay the bond and we had a home. Very quick service and very friendly staff working here. Highly recommended if you're looking for a place very quickly! Thanks Daniel and co!!

J. C.

I have contracted an apartment rent few weeks ago with Angela from Impression Ltd. She always works for my property to correctly, kind and promptly. I am so happy be with manager Angela and Impression Ltd. I appreciate it everything!!

s. d.

The service given by Impression is fantastic. My property Manager MeiJue and Jason, always take good care and look after its tenants well. I will definitely recommend others to Impression Real Estate. Thank you Impression : )

D. M.

I just move in in my apartment today,but was stuck with key issue but mr.karan singh handle with such amazing professionalism and with very humble attitude,super quick and very professional service provide by mr.karan singh,I really impressed, thank you mr.karan for all your help today,because of your owsome experience I can stay longer with this property

Z. M.

My partner and I rented an apartment with Impressions and received very good service from Angela Billing. She was very helpful when we first moved in and couldn't figure out how to get the electricity on. She was great with the initial inspection and always prompt with maintenance requests. Inspections both ongoing and final were a breeze and she was always very professional. We were very happy to have her as our property manager and would recommend her to anyone. Thanks again Angela!

T.

This is my first time to rent out a flat under my own and I am really happy to have a person like Angela Billing to trouble for all my needs, and I cant think of any time that I didn't get any negative answer from her. I am happy to rate 10/10 due to my personal experiences so far.. Tiran

A. M.

I stayed at the volt apartments in the cbd and found my stay a good one. Our property manager Tim was reliable and easy to contact. He managed to fix any issues we had and dealt with our enquires with haste. Overall I would be happy to stay there again or go through Impressions due to the amazing friendly nature of all there staff I had the pleasure of dealing with.

m. s.

there where some problems with the automatic bills. The lock to the apartment was changed with out our permission, and it took 3 days to get it fixed. That is my only complain. All in all a good experience, and good service from friendly people

a.

It is up to the agent that you have the property. In my case I am happy with my agent (Karan) because he has helped me in what I need by providing a good service and solutions to my problems.

J. T.

We stayed at St Martins place, the apartmart was exactly how it looked in the photos, no trick photography, its was perfect, to be honest will 100% stay here again. Also have to mention the view was amazing, actually don’t want to leave.

C. M.

We sold 4 apartments through Impressions. They gave us realistic ideas for how much we could sell our apartments for and managed to achieve those prices. Response times during the process were excellent with ample communication. Mark and his team were very professional and very easy to deal with. 10/10 would use again.

T. H.

I can say sincerely from the very beginning impression has been nothing but helpful and accommodating. They helped us get into our rental as soon as possible. No matter what pops up their communication and support is always there when you need it. And their staff is so helpful and understanding while maintaining a great level of professionalism. Our favorite person by far is Laileen but all of impression really takes care of you.

C. J.

Excellent service and staff, Meet who was our agent help us so much and we found the cheapest 2 bedroom apartment

M.

If you Know what you want and see them, they sure are helpful to sort your housing needs, not disappointed yet, quick on their emails...

E. A.

I am totally impressed with the professional work I am getting from Impression Real Estate's team,my first property manager Jai was always super during my first year with them and now Katie my new property manager is following the path of the great leaders ,it takes only an email to sort any concern I have ,and they know how to make life easy and simple.

B. K.

Very professional and well organised, with a wide variety of rental properties to chose from. Plus - Laileen and Tina were always helpful and very quick with their responses. Shame we couldn't stay longer... but maybe in the future, who knows?

n. a. m. m.

Laileen was our property manager and has been amazing. She always ensured we had good quality tenants into our apartments and attended to maintenance issues quickly and efficiently. We wouldn’t hesitate to recommend Impression and would use again.

S.

I actually didn't have any impression with this company. But since Angela Billing became the property manager, all my feeling of her is just professional. She's a very professional lady and always makes things simple and tidy.

P. B.

As a landlord of nearly 20 years, I've found Impression to be the best property management company I have ever dealt with by a long shot - they certainly live up to their name. Top marks for communication, marketing, tenant selection, and management. They've always gone out of the way to help, even with short-term management while I was away travelling. They are the only property managers I can confidently recommend to other landlords, and I won't hesitate to use them for my future investments. Thanks guys!

J.

Very happy with the efficiency and professionalism. Constance and Dan couldn't have done enough to ensure I was happy and settled in my new home.

J. P. A.

I have a property manager by impression Kris for over 3 years. I'm very satisfied with the service level and the occupancy rate, i would recommend to other people and I'm in process of looking to buy more, they will be my first choice. Also Kris is a nice and beautiful girl, : )

S. M.

Cherie is an amazing property manager! Really helpful, super responsive and went above and beyond to ensure us a safe move in and move out from Zest Apartments. Thanks once again! -William and Josh

H.

I have some rental apartments managed by Impression and I find impression is a great agent , Angela Billing looks after my properties very well , she's been very professional , responsive , helpful and the most important thing is HONEST . Just sold one of my unit in Volt , the sales team also professional , provide me an accurate market price and very efficient . A very recommended Agent .

D. S.

Our property manager, Jai Capangpangan, has been excellent. She has promptly responded to any questions or problems we have had, and these have been resolved to our satisfaction. Her manner is always friendly and professional, and we have been very happy whenever we've dealt with her.

R. S. P.

I had a good experience with Impression. At first was just ok, but then Angela Billing became our Property Manager and, I have to say that she is great. Always accessible and willing to help. Thank you for your attention, Angela =)

m.

Few months ago, the agent James helps me to find a good room in 11 Union Street. He is warm and kind. He gives me a lot of advice for choosing the room.

V. D.

Sam and his team did a very good professional job in Sale & Purchase of apartment 404/72 Nelson Street-Auckland Central

K. T.

Angela Billing is my manager . She is very friendly and helpful for any needs regarding our apt at imperial garden. I am really happy to stay in the same house for 3 years with the help of impression real estate. Keep doing the good job. Thanks Krishna

F. G.

I was very pleased with the casual renting services of impression for my apartment recently. The property manager, Claire Cachjyan was very diligent, efficient and professional in her dealing with me and my tenants. She gave me good advice on all my obligations including the new tenancy regulations and its requirements, managed good tenants for me in a short period of time and completing the necessary bond form and tenancy agreements. I have no hesitation, whatsoever, in recommending Impression and Claire to any one looking for renting a property or looking for new tenants for their properties.

E.

I have recently rented my car park from Impression Real Estate. Constance was super helpful and patient to help me look for a property that meets my requirements. 👍

M. V. Z.

Impression has just sold our Auckland apartment. They have delivered as promised. The whole process was handled in a very professional way. I can recommend them.

N. N.

Meet is a good agent. He was very helpful in finding us a house.

M. G.

The customer service of impression is very good. Any problems solved soon. However I have two requests. When I moved into the apartment ,I requested a new sofa because the one is torn and ugly. My property manager said she will speak to the land lord and let me know. I have been there for two years now. But no response at all. Secondly, when I forgot to pay to Easy energy, I get a threatening letter that my connection will be disconnected and we need to get in to your apartment and so on. Rather it would be better if they can send us a pleasant letter that there is an over due and to pay it. If the tenant ignore that then next letter can be a little threatening not the first one. Regards Mohamed

f. q.

James is our professional and reliable agency. He is always effective and efficient. He really helped us a lot with his professional knowledge and big support.👍👍

C.

The sales team were extremely helpful during the purchase of my second property, i give them a 10/10 for service, thanks guys!

V. W.

Very helpful, they have a list of apartments available for rent mostly in Auckland city with mostly one or two bedroom apartments, mostly fully furnished.❤💙💚👍❤💙💚

L. S.

I recently purchased an apartment through Impression Real Estate. I viewed 2 apartments. I was pleased with the information provided to me and was able to make what I think is a good choice of property. There were 3 things that concerned me - 1) when I made an appointment to view the property and was expecting to meet a particular agent, I was met by a different agent; 2) the agent I was to meet hadn't actually viewed the apartment; 3) on pre-settlement inspection, the different agent (again) to the one I was expecting to meet did the inspection - and the tenant wasn't present. Did I have unrealistic expectations? I don't think so. If you wish to sell me something, make sure you know your product. If you arrange to meet me, you be there. I also read the terms of the property management contract and was astounded at what I was going to cost me. I opted to manage the property myself.

S.

Reliable & efficient service. The apartment was perfect and everything was done when they said it would without delays.

A. S.

My property manager Mr karan Deep Singh is such a humble guy. He is always there to help whenever we need him. He is always perfect with his work. Keep up the good work mate.

S. I.

Impressions as a company is the most professional and efficient one that I've dealt with in so many years. We are renting property through Impression Real Estate Limited in Auckland City since July 7. We have been nothing but happy tenants since the time we were shown the property by Kris Gong. We were so impressed by how Impression maintains and takes care of the properties they manage and especially with Kris who have provided us with all the information required to make the decision. We have been staying in Central Auckland for past 4 years and our last experience with the renting company was horrible. Kris’s quick approach in showing property and providing all the details required helped us in making the decision within few hours and closing the deal. We were very happy to see that house was all clean as promised to us on the moving day. On the morning of July 23 we notice that there was no hot water supply. I emailed Angela about the situation and she immediately arranged for a plumber and electrician to assess and fix the issue. Everything was sorted within matter of few hours. Never seen such quick response to sort out an issue with any of our previous renting companies. Seeing such high standard of service we have extended our tenancy agreement to a full one year and I’m most certain we will be extending it further. Angela has been nothing but thorough and true professional in her approach with a touch of personalisation in all her dealings with us, providing timely resolutions. For this I would like to highly recommend her name for any award that you may have in your company. Once again Thank you Angela for everything and Thank you team Impression for having such people on board they are truly an asset to your organisation. Kind Regards, Prasanna and Steve Singh

H. I.

The best in town,team Impressions will help you find your dream home.Kudos to Tom the property agent for being there with me in every step of buying my first home.

E. C.

My partner and I rented an apartment under Impression and we received amazing service. Rita was friendly and professional and when our lease ended, she went out of her way to try and help us out which we really appreciate. Angela was our property manager and she was very prompt with responding to our questions and made living in the apartment virtually stress-free. It was a very pleasant experience renting under them and we would definitely recommend Angela and Rita as they are both wonderful people who provided service that went beyond what is required of their jobs. We held very high expectations and they managed to exceed that! 10/10 would definitely recommend them to anyone.

R. C. C.

I rent an apartment at the city for more than two years. Meijue comes with her professionalism and patience which impress me a lot. I know sometimes she is up to her neck dealing with all sorts of thing. Believe it or not, things always turn out to be better than I expect. No one is perfect, but she is close. Hard working. Very hard working person. Thanks.

C.

Actually i didn't happy with the company , i did use the company during last 2 years for rented Apt. It was late reply for my request and question. However from few weeks ago when my property manager changed to Rita, i mean last manager also good to me but i didn't satisfaction actually, but End of the day i am very happy with the company. Cause Rita gave me answer very fast with kind, friendly. i don't have good English skill but she did help me to clear understanding. Now the company is very good to me in my mind. i want to keeping use this company. When i need to use for rent or property. Thank you for your help Rita.

J. L.

I stayed 3 years in Auckland with Impression as our property managers and they were fantastic. The manager of our particular property changed 3 times during our stay and each were fantastic. From arranging new living with the property going into renovations to replacing of broken or even just old appliances in very quick fashion, our needs were met completely with not a single query going unanswered! Highly recommend them!

J.

Great experience!!! I have received assistance in all moment from Impression Real estate.

A.

I am really happy for services provided by impression real ltd.. Great coustmer service by previous agent sam and new jason and also inspection manager karandeep. Thank you for your services.

A.

My experience was awesome. All the issues were solved by my agent KARAN. I want to recommend everyone. Thanks alot IMPRESSION.

A. A.

Impressions Real Estate are brilliant!! Fantastic group of people, from the minute i walked in, as an oversees visitor, new to New Zealand they helped me in every aspect!! If there was any issue's they deal with it straight away and are always in contact!! I could not reccomend them any more!! Yasu and Megan have been more than helpful through my whole time renting my apartment with Impressions!! lovely people,great apartments, fast, easy and friendly!!

H.

Everyone at Impression was amazing to deal with! The staff are all friendly, efficient & try their best to assist you, especially Eman. I highly recommend Impression to others!

B.

I recently completed an apartment sale with Jacqui & she was amazing. The whole team was great at every point and extremely friendly. I would definitely use them again.

G.

Rented a property through the North shore property manager, Been great to deal with and would defiantly recommend to anyone out there looking to rent

M.

Helped us to find both and apartment and a parking space. Constance was particularly helpful and their receptionist Marcia is awesome.

V. P.

Angela Billing is my Property Manager. I have had an excellent experience with her. She is helpful and prompt in her actions. She takes extra efforts to address the tenant's concerns and is proactive in resolving issues. She is highly professional in her behaviour and I am happy to have her as my PM.

C. H.

Thanks Anita and your team, as promised moving our portfolio to Impression was painless. It is great to see the increased rental and zero vacancy (so far). Keep it up guys we are loving working with you.

C.

Dedicated staffs out there providing a awesome service of property management are really informative and helpful !

J.

Great company. Fast and efficient. Helped me with my investment property and a stress free experience.

R. P.

True to their name Impression really leaves an excellent impression. Jason Hoe is a great property manager and is very professional. He balances well between tenants and landlords and is very proactive with all queries. We are so happy with them that we will be giving them more to manage. Thanks once again Jason and Impression!

A.

Many thanks to Mark, Eman and the sales team. Great result on the sale of our apartment. Brilliant communication throughout the whole process.

G. N.

Cherie lamb is the really good property manager, I strongly recommend her for her high quality service !

I. J.

The service offered by our letting agent Daniel at Impression Real Estate was wonderful. As a tenant, I do really appreciate the service of Impression, helping find better homes to their potential tenants.

G.

I would like to say big thanks for Jai and Kenneth.They are given excellent service and helpful staff.I proudly recommend to all.

S. D. L.

I was extremely amazed by the excellent service provided by Impression. Through the help of Ms Jai Capampangan and Ms Ainsley Lewis, I was able to find a suitable apartment for our family and this has made it much easier for us to settle in and adjust to our new life in Auckland. Ms Jai was particularly helpful in addressing our concerns after we moved in and she was so efficient in coordinating with us from Day 1. I have never met any real estate agent as professional and helpful as her. I would definitely recommend Impression to anyone who is in search of a property in this part of the world. :)

S.

Got a house from them, perfect services. Specially tnx to Sophie who always is responsible for anything.

P. D.

Laileen was an excellent property manager - very responsive and understanding. Overall one of the best property management companies I've used. Thanks a lot.

S.

I think very reliable, with good staff, always ready to help and to solve any problems. I would highly recommend it to all my friends.

D. C.

SALE OF APARTMENT In late August I listed a 2 bedroom apartment for sale with Impression. I had a timeline in mind and also had price expectations. Amina and Tom were very successful in sourcing potential buyers and they worked very well also with the tenants re access and viewing times. Soon we had an agreement signed up and everything was completed within a month. Price expectation was met: efficient service and sound support. Very satisfactory result.

A. P.

Impression has been great for renting. Meijue is fantastic to work with. Always friendly at inspection and any maintenance needed is done quickly. Thank you!

J. T.

To me, Jai Capangpangan reputation as an amazing Property Manager is even known in Auckland. She is conscientious,professional and take a great care of me. Not forget to mention that she is friendly and attentive with a great and efficient service. I definitely recommend Impression Real State! ;-) Cheers! Xx

M. K.

I accidently burned the bench top and needed to repair it. My property manager Jai was supportive and very kind to understand my situation and tried to find the best way to repair.

S.

Our visit I found was friendly and professional, Daniel was very helpful and thorough with explaining all the important information we needed to know.

A. M. L.

Impression Real Estate have managed our apartment since 2011 and what a pleasure it has been to do business with such a professional organisation. Over this period Impression Real Estate have constantly managed to keep our apartment rented, and to good tenants I may add. The apartment is inspected on a regular basis and a comprehensive condition report issued to us, which means that as owners, we have no worries. Thank You Impression Real Estate for your professionalism.

R. A.

We were extremely pleased with Lucy Wang. She worked tirelessly to help us with our purchase and gave us service beyond our expectations. Thank you Lucy. The other aspects of our purchase went without a hitch.

R. B.

I found Impression to be easy to deal with and professional. My Building Manageer Rita Zhou was always polite and kept us up to date with any changes with our tenancy.

a.

I really appreciate the efforts done by the impression team specially thanks to CONSTANCE THRESHER For your help.😁

L. L.

I had a great experience working with Meijue. I couldn’t believe how responsive she was to all of my requests and questions. She is friendly, professional, reliable, hardworking and extremely helpful. Meijue is always willing to help and take all doubt. This apartment is in very good condition and location. When the lease started Meijue promptly answered all my questions to setup the utilities. She is always prompt to reply and follow up routinely. I truly appreciate everything that she has done for me and I really can't thank you enough for her excellent service. Super recommend!

h. /. h.

Honestly when it's broke, they fix it, thanks to my building manager 'Katie and now Q'. 'Marcia on the front desk is cheerful and helpful with quick questions I've had and their inspections are 3 monthly like clockwork. That's good business for them and their clients as an agent and the person who has come each time is respectful, even taking of their shoes, which is cultural respect thing in my culture. Thanks 'Harsh MODI' for that! Much appreciation to them all as a team to work with.

D. J.

I would like to recommend Angela Billing for the services has provided for me as a employee of Impression Real Estate Limited. I can say she has been the best property manager I have had in the past 4-5 years (I have moved around quite a lot), and I have found her to not only execute her responsibilities with great diligence, but also provide her services with a strong sense of care, friendliness and personal connection. She is overall a wonderful person to deal with, and I would personally recommend her to anyone looking for an apartment anywhere within New Zealand. I would really like to thank Impression Real Estate for hiring Angela, and making my tenancy at Volt apartments extremely smooth and without any hassles.

G. C.

I purchased a studio in Metro City Apartments from plans during the conception of the building late 90s and am probably one of the few who still remain in that category. Initially it went though major management issues causing a year or two of grief and anxiety. However Impression Real Estate came to the rescue in the early 2000s and took over the running of the building. If it wasn't for them and their professional management team I would have exited years back. They keep me constantly up to date on every issue and provide a service I can't fault. I have complete faith in Impression Real Estate continuing their high standard of management to this regard.

N.

Excellent service provided by the Property Managers as well as the new Inspection Manager. Karan Deep Singh is extremely helpful, attentive and responsive.

A. F.

Rented from this company for over a year. Never had any problems and would rent off them again in a heartbeat. Highly recommend to anyone looking to live in the Auckland CBD.

S.

Nice friendly people, great to deal with. Helpful, always got back to me quickly - would highly recommend.

M. A.

I was tenant in 320 ZEST Apts. and moved from property 3 months ago but my property manager Jason did not transfer my remained part of bond. Finally Marcia Weaver helped us to get back our money. Thanks Marcia

b.

Loui and Jarrod were amazing at finding tenants for us when another letting company couldn't. Not only that they even managed to get us more then the advertised rent!! Thru out the process they were both professional and efficient, keeping us informed of what was happening. Within a week of listing with them our new tenants had moved in...thanks so much and we will be returning to Impression Real Estate when we need new tenants again and can not recommend Jarrod and Louis enough. Thanks guys. Bronwen and Daniel Simpson

S. R.

In December last year I was in a situation where my long term tenant had given notice and his exit day was the 30th Nov 16. For all landlords this is a diffcult time to lose a tenant , as to replace new tenants at that time of yesr is not easy. I received a cold call from Jarrod who works with Impression Real Estate. A very polite and helpful young man. He basically took all my problems away, by placing new adds and pushing my rental property in much greater areas than I could have done. He spent time interviewing new prospective tenants, knowing after our conversation just what I was looking for. With in a few weeks we had placed a new tenant to start on the 3rd Dec16. I was thrilled and very happy to have met Jarrod. I will certainly be using his service again and will recommed him to people I know that can only benifit from his good work. Thank you Jarrod Suzanne Ruttle

J. D.

I rented with Impression for 3 months, getting into the place was straightforward, Ainsley Lewis did a good job or organising the initial paperwork with me. My property manager was Tim Marsh, who was friendly and responsive when i got in touch with him - there were a few issues with the furnishings of the place, which we resolved fairly quickly. I needed to leave 3 months into the 6 month contract, and the lease-break process went smoothly. There was a bit of delay posting the advert for the place online, which is why I can't give 5/5, but Tim was responsive when i asked him about it and got things moving again quickly with the advertising team. A new tenant for the place was found 2/3 weeks after I began the leasebreak process. Would happily rent with Impression again

E.

I have been working with the company for 2+ years now, and it's been a very close relationship. They are a very responsive team, always try to do their utmost to see the needs of both landlords and tenants met. It's not an easy job but they do it marvelously and improve all the time. My absolute favorite thing about dealing with Impression is Marcia. She is a true people person and a ray of sunshine no matter what is going on. Very patient, thoughtful, cheerful and organised, she has a smile and a helpful word for everyone, no matter how crowded the office, or how busy she is. I look forward to seeing her every time I have to pop in for one reason or another. Considering that every time I visit the office it's full of international people, it's also a testament to Marcia's broad reach in universal understanding and ultimate friendliness. All in all, impression has impressed. Kat Health & Fitness Coach Nutrition consultant Crossfit, gymnastics and kettlebells instructor LesMills New Zealand

p.

The experience was really good and mr. meet gadhia has helped us a lot through the process.

A.

I recently used Impression Real Estate LTD to enquire about buying a studio apartment in the CBD -Eman from the sales team was extremely helpful, prompt with her communication and helped answer all my questions. If your looking for a no hassles experience give her a bell!!

H. W.

Having Fu as my property manager has been an absolutely delight - she is helpful, quick to react and follow matters up with thoroughness, and makes us feel that our matters are in good hands. Thanks to Impression also for running an honest and hearty business. Keep up the good work Fu and Impression!

s. g.

Sam gave us information we needed for the unit and it was a fast transaction with the real estate. :)

H.

Great customer service. Dealt with Megan Johnston and she was efficient and friendly, would recommend.

S.

Phoned and and spoke to Constance, she was great and hassle free to deal with.

I. T.

I rented an apartemenet at the city for a year. The property Manager named Meijue impressed me with her professionalism, customer service and communication skills, she was extremely polite and she responded to all my requests effeciently. I am not sure about the other staff of impression but I beleive that Meijue deserves an award. Thanks Meijue.

G.

I've had the experience of renting 2 apartments in the Auckland CBD and working with Impression Real Estate (as a supplier for over 4 years). This fantastic team bend over backwards to serve all their customers (tenants, owners and buyers), they always deliver with a smile and as a company they work extremely hard to keep at the top of the industry. Their awards are well deserved ... Though they don't speak loud enough (seriously) ... credit where credit's due ... well done Impression... Thanks!

A. P.

Thanks to going on one of the Impression tour shuttles I managed to find the perfect studio apartment to meet all my needs. I submitted an application and was successful over a 48hour turnaround time where I manged to move in only 2 weeks later. I lived in a studio apartment in Auckland CBD for over a year and half and Impression was always a simple email or phone call away. Any maintenance issues and reports were submitted and handled within 5 working days. A massive thanks to Jason and his team at Impression Real Estate on Queen Street!

M.

Impression Real Estate Limited is a serious company I am pleased with its service

H. M.

Jacqui from Impression was fantastic throughout the sale of my apartment. I would recommend their friendly team to anyone wishing to buy or sell an apartment in Auckland city

s.

I have a very great experience with Impression... Great & prompt customer service.

B.

Thank you Karan for listening to problems and fixing it quickly. Excellent customer service by guys. Cheers

T.

The team at Impressions Real Estate Ltd were brilliant to deal with!

B.

No problems. They were professional and easy to get in touch with through out.

K. M.

Jarrod was very quick and efficient in getting two apartments and one car park rented out for me recently. The paper work was clear and thorough and there was regular communication from Jarrod regarding prospective tenants and information about the tenants.

L.

Suus Hessing has amazing customer service. She is polite and friendly and will go that extra mile. We loved dealing with her as she gets things done!

k.

Tina is great. Such a helpful person. I am happy with her service.

I. W.

Meijue Fu was our property manager for an apartment we rented about one year back through Impressions. I highly recommend Meijue as a property manager, she was very professional, friendly, easy to get hold of and prompt to respond to any inquiry we had. We felt very supported having Meijue as our property manager - five out of five stars :)

T.

Great company and an amazing administration manager. AH-MAZING

I. L.

Amina Mai is the first real estate agency I know when I start to buy an apartment. She is always patient to answer my any question and very positive to introduce different apartments meeting my needs. She is not like other agencies that just want to sell apartment and make money. She still wants to talk to me when I have any problem on apartment even I want to buy from her or not. She can consider all my feelings not just my agency but a good friend. She always makes me feel warm and welcome. So she is the best and most trust agency I have met. In addition, She is also a professional agency and always analyzes some advantages and disadvantages of property clearly for me. I have bought units from her, I am highly recommend Amina to anyone wants to buy or sell.

R. N.

Angela Billing was our property manager and looks like it it hard for anyone to replace her in her work. She is considerate and understanding. This is what as a tenant you see in the property managers. Cheers RC

B.

Extremely professional and diligent company that has always gone above and beyond.

J.

I lived in a building that Kris managed, she is fantastic and awsome. I will definitely come back to her again.

D.

Susanne is very friendly, helpful and always puts a huge focus on customer service.

R.

This if for Angela Billing Very Prompt in replying and getting things organised . Very clear in her time frames and follow ups and makes sure that things are done and everybody is well informed about the updates Big asset to any company

E. A.

Two years ago, we moved into 207 federal street and Angela Biling was the property manager/contact person throughout this entire time. It has been an absolute pleasure working with her and her level of professionalism. Angela is very prompt with her emails, always on a standby for every request, extremely kind and addresses any issues rapidly. It is now time for us to move out but we are beyond happy with Angela's services and wish her the best for her future endeavours.

S.

It was a great dealing with Letting Agent Constance Thresher, very helpful and friendly.

S. A.

Claire and the Impression team recently provided an entirely professional service marketing my three bedroom home in Herne Bay for rent, and successfully finding great tenants within four days. Claire provided sound advice and communicated well throughout the process, reviewing tenant details, and making a recommendation on tenants which made my final decision easy.

S. S.

Nice experience overall and a special shout out to Q Bistamin for ensuring the exit process was a breeze..

D. A. A.

I have dialled with the impression real -estate for almost three years (from Sept. 2012). First I have dialled with Megan Johnston, then Stephen Shin, then Meijue Fu and Jason Chang. All these guys are brilliant, fabulous and professional. Honestly, they are very easy to deal with from all points. I never ever deal with people like them with such personality and respect. This is the best real-estate which I ever deal and there is no doubt on that. Thanks a lot guys for you great cooperation and support. A lot of Thanks to my managers now both Mrs.Meijue and Mr.Jason Chang for their cooperation and support.

T. W.

I have found Tejna at Impression Real Estate to be highly professional, prompt & accurate/thorough in the dealings we have had over the last 12mths that I have leased an apartment through them. I had a minor repair that needed doing 6mths ago & a repairman turned up next day to sort it out (notably, only 1 visit was required as he was well-briefed by Tejna). Also, my lease renewal just completed was sorted out within 1hr without any drama or fuss so thanks for everything to date & keep up the great work!

r. m.

We tried other Property Managers before Impression, we have found that they are willing to listen to our input and keep us in the loop. We did take back control at one stage because we were living in the same complex and it made sense to handle the management ourselves however when we decided that we would make the move "home' to Mount Maunganui there was only one P/M for us, we have been back with Impression for about a year now and the service has improved we have found Jason to be keen and polite and he works well on our behalf. We intend for them to manage both apartments from early 2016

S.

Regarding: Something else I am writing this to impression management so they know what a great agent they have in Angela Billing.I have had to move apartments which may not sound much but too me its something I don't enjoy ie. finding a place, time off work to move belongings ,change over getting apartment cleaned blah blah anyway Angela made the transition a whole lot easier and stress free helping me find a new place,anwsering my endless txts and emails promptly and decisively to deal with the old and new aprtmnt if there was any repairs or touch ups needed with my new and old apartment.This whole episode has been hell of a lot easier thanks to Angela and I would jus like to acknowledge that to her impression team,look forward to dealing with her in the future kind regards,jimmy

T.

I moved in Eclipse last month. But the refrigerator is broken when I first use it. So I ask Jai (my property manager) for help. She helps me contact the electric man and the owner immediately. Now it has been replaced. And she teach me how to use the washing machine. Also the sales manager Ansiley is very helpful when we are going to rent the house or do the viewing. She even delivered the internet modern to me personally after she received the parcel. I really appreciate Their generous help!

L.

Really efficient. Jacqui from Impression was great to deal with. Would recommend to friends easily.

R.

Laileen and Tina did a good work. We are a problem with our door and in 30 minutes, she called a reparator. I appreciate, they are very professionel and they answer very quickly if you have problem and questions 😊. Thank you so much. Romain

T. v. D.

Jarrod was great, he found tenants and facilitated their move in without any hassles.

S.

Friendly service and always ready to follow up on queries.

H. F.

Fantastic service, quick to communicate and sort any issues.

R.

Great, friendly team, Aaron was especially helpful. Highly recommend :-)

N.

Constance was really helpful. Highly recommend her to others.

U. Z.

Impression Real Estate are providing great services to their clients. Their post agreement services are of superior quality. The Property Manager Meijue Fu is doing a great job and always tries her best to resolve te clients issues at earliest. Meijue Fu is the super star of Impression Real Estate :)

H.

Great service and best place to live near city and kind manager Q Bistamin.

S. A.

As an International Student it is really difficult to juggle between work and studies. Most importantly finding the right apartment at right location. Meijue Fu is my property manager for an apartment I rented recently. I highly recommend Meijue as a property manager, she is very professional, friendly, easy to get hold of and prompt to respond to any inquiry I have. I felt very supported having Meijue as my property manager. And yes also Sam for being the best letting agent. Great Work Impression Team (y).

D.

Constance was great, very helpful and professional.

M. L.

I have been making investment on Auckland apartments for two years and I feel Amina' advice and service are absolutely professional and helpful since the first time I met her. I am a picky purchaser sometimes but Amina is always very patient and willing to make extra efforts in her work. I am really impressed by her tremendous enthusiasm in the property market and her devotion to helping clients find the right apartment! I would definitely recommend Amina if anybody wants to purchase an apartment in Auckland!

J.

Thanks to Constance and Meet, you guys really helped me. It was a wonderful experience. I really appreciate your help.

S.

It was really a great help and good experience! Thanks to Meet and Constance for the assistance!

A.

Impression really impressed me! I love how they process the bond fairly & immediately! #noregrets XD

H. W.

Loved the attention to service that Suus demonstrates to her clients. She is A++ to deal with.

C.

Very very professional team for the apartment selling, buying and renting

R.

Tom was amazing! Very professional and on his game! I highly recommend

A. P.

Great service. Very helpful. Good properties in city

S.

Great service and support from Jacqui, she is a superstar!!

j.

Great people, professional service. Cheers Jeff

S.

Great service, made the process very easy!

A.

The customer service of impression is very impressive!

I.

Friendly Good COST Great service

P.

Suss did a great job for us.

C.

Good service. Thank you Impression

J.

Excellent service!

J. T.

Excellent service!

S.

I am very impressed by Lucy's professionalism and will definitely deal with her again when opportunity arises.

J.

Excellent service,

S.

Brilliant property management team. Consistently good delivery and simply easy to deal with.

_.

I would Highly recommend this agency to people they offer best offers along with the best customer experience . Special thanks to a young fella called meet, he’s pretty on to it . I think he deserves a appraisal for all the hard work he’s putting in to company’s growth. Great work team

c.

We have had a great experience . Good team , always supportive and helpful . Their property managers are always there to solve the query you have, a very good service .

j.

I want to thanks Meet Gadhia for the great service throughout the tenancy term. Probably the best experience had in Auckland.

m.

we have been looked after by one of the property managers called Modi Harsh he's been so kind and helpful Youngman very . great team in general

v.

Grate agents, well behaved and well knowledge. Quick with fixing any issues in my house. Totally recommend it.

R. P.

Meet gadhia was extremely professional and got us a property very quickly. I would recommend him personally if you are looking for a house etc. 5 stars for him as he knows his ins and outs of any house and also offered great rent.

M.

WE have had our first rented our first home through this agency and the staff here is so helpful they have , walked me through the process and made it very easy for us . many thanks

P. P.

Great company in Auckland for getting your house for rent. Really great service provided by Harsh Modi - Letting Manager (Impression Real Estate) Thank you

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