Reviews of The Rent Shop - Property Management - Nelson. (Real Estate Agency) in Richmond (Tasman).

The Rent Shop - Property Management - Nelson

258 Reviews

109 Comments

Real estate agency

Property management company

259 Queen Street, Richmond 7020, New Zealand

Description

Information of The Rent Shop - Property Management - Nelson, Real estate agency in Richmond (Tasman)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of The Rent Shop - Property Management - Nelson

Reviews of The Rent Shop - Property Management - Nelson

D.

Sharon Jeffries recently took over the management of my rural rental property. As it’s the family home and also surrounded by a working farm finding the right people to fit the house was a must. The new tenants she eventually found were perfect. As I live out of the region now she managed every aspect of the process for me and now I can relax knowing the family house is well looked after 😊

D. &. A. D.

Georgina Lupton is our property manager and she has been excellent all along and particularly over the last few months. There have been some difficult situations with our previous tenants and she has been very capable and thorough in her management of things. She has handled everything very well and communicated with us at every step so we have felt at ease about it all.

K.

Jess Ridge and Alex Bradley managed our property in Nelson. Amazing high quality service - really worked in the best interest of the property owner and looks after the property to the highest level. I found Alex and Jess went out of their way to market and manage our property. Managed all the tenant enquiries and maintenance tasks and always provided solutions to the issues that were raised quickly and cost efficiently. We would highly recommend Alex and Jess and the Rent shop to anyone wanting professional property managers to take care of your property management.

R. v. W.

Jess Ridge is fantastic. We have been dealing with her and The Rent Shop for the last 4 years. Professional and helpful are the first two qualities that immediately comes to mind. She strikes that perfect balance between looking after both the landlords and tenants’ interests which can sometimes be tricky to achieve. Thank you Jess! You are an asset to The Rent Shop team we believe! :-)

K. F.

I had contacted all the main property managers in Nelson and The Rent Shop was the only manager that was flexible enough to work with my unique requirements, and at a fair cost. I am not based in Nelson so relied heavily on the comprehensive inspection reports that Jessica provided. Her great communication and responsiveness exceeded expectations. Would highly recommend.

J. H.

Excellent service over the years, would highly recommend The Rent Shop for managing rental property. Found us excellent tenants and dealt with everything promptly and professionally. Very helpful and understanding. This company goes the extra mile.

C. W.

Georgina has been extremely professional through the whole process of securing a rental property for myself and my children. In these challenging times and the ever changing environment we live in it is amazing to meet someone like Georgina who is both friendly and professional. I look forward to having her as a property manager and working with the team at the rent shop.

J. T.

We have been in a rental in Nelson for the past 12months being looked after by Georgina at the Rent Shop. We have really appreciated her warm friendly approach and her commitment to ensuring positive experiences for both owners and tenants. Thanks so much Georgina for always going above and beyond!

g. t.

If anyone needs a really great agent give Georgina from the Rent shop in Nelson a call. She has been amazing helping us to find a place. Super helpful and a great communicator. She goes out of her way to help and accomodating all types of situations. We are very pleased with her service this far. Thank you so much Georgina!!

A. H.

We are very pleased with Georgina's service. She is amazing. She is friendly and professional . This is the first time that I worked with the rent shop. She is a great communicator . (Very quickly response to email or messages). If you need a great agent please contact Georgina .

A. M.

Jess is an awesome property manager, she's always willing to go the extra mile and is a wealth of information. She's very professional, friendly and responsive. I've only ever had excellent experiences with the extended team also, so I can highly recommend The Rent Shop.

L. A.

Trying to find a property in Nelson remotely while we're still in Auckland isn't for the faint hearted. Georgina has been a godsend; so very accommodating, with super prompt detailed responses. We have had a great experience with all aspects of Georgina's service - if this is an indication of what Nelson is like, then we look forward to becoming Nelsonians!

f. m.

Jess is always super fast at responding to any questions or queries I have about my rental and is very professional to deal with. She even checks up that the work being carried out by other parties has been completed and done to a good standard. Really awesome property manager!

J. W.

We are a property maintenance contractor (Tasman Property Repairs) and are delighted to highlight how easy The Rent Shop is to deal with. They are proactive and great to deal with. They are a genuine and experienced team who I wouldn't hesitate to recommend.

M. T.

I have been extremely happy working with the Rent Shop Richmond during my time searching for a home. They have all been fantastic to deal with and my new property manager Georgina is just amazing. Her balance of professionalism and friendliness is outstanding, no question was ever a problem. I have finally secured a property and feel very lucky to have Georgina as my “go to” person.

F.

Our property manager is really really helpful. We are so pleased that we have her standby. It is not easy to be landlord nowadays with strict laws, we would highly recommend deal the rental business with a professional agency like The rent shop!!! I can't image doing the rental by myself.

G. H.

As a tenant, I can recommend The Rent Shop, and Sharon Jeffries in particular. Their communication is clear and prompt; they answered all questions we had about the property and the lease agreement, and they made sure that we had a smooth experience throughout the renting process.

J. W.

We have been very happy with Jess as our property manager. She is very proactive and will regularly send us photos of the property. She informs us of any concerns she has and also helps us to find trade people to do any maintenance work around the property. I highly recommend Jess if you are looking for someone reliable and honest to look after your property.

T. G.

Just rented a property from rent shop and found them excellent to deal with. My property manager Sharon Jefferies was prompt, polite, punctual and personable. Would recommend Rent Shop to others.

K. W.

Georgina has been really great to deal with. She has kept me informed throughout the viewings and my application. I do believe that she will go the extra mile to make sure that I am happy in the property. It's great to have a property manager that not only cares about the house but the tenants as well. 😀😀😀

J. M.

Jess Ridge is a great manager. she handles everything with ease and goes above and beyond is an understatement. you will be guaranteed your investment is in excellent hands - highly recommend

J. V. N.

We have been dealing with Jackie since we moved into our rental in 2020 and she has been amazing! Jackie is always pleasant and professional and will be missed by the the tenants in Nelson and Richmond. Been a pleasure to have known you Jackie and we wish you everything of the best for the future. Fred and Jenny

C.

I dealt with Georgina and it was a really great experience! She had great communication ready to answer any questions I had and replied rather quickly always keeping me informed of the situation. All round a lovely, easy experience. Definitely recommend 😁

S. L.

Living 800km’s away from our rental property it’s good to know that it’s in safe keeping & this has been our experience of the Rent Shop Nelson branch. The tenants who were selected to rent the property are good people & well worth looking after. It’s been almost three years now with the Rent Shop & the experience thus far has only been positive-you can’t beat peace of mind. Highly recommend.

P. K.

Our company Pradeep Kumar Electrical has been a contractor for The Rent Shop for the past 3 years. We have found the whole team to be friendly and professional and always ready to go the extra mile which helps each job to run smoothly. Look forward to working closely with the team in the future.

V. B.

Jess Ridge, I am very pleased to have you as a property manger. Been a tenant in a property that I was in for 4-5 years. Have had great communication with Jess and the team. Any problems got sorted in good time. Happy to rent through them again in future. Very professional and easy to get answeres from when requested. Thanks team wish you all the best. Vanessa.

F. G.

I find The Rent Shop Nelson team to be absolute professionals, nothing is a problem there are always solutions. Jess is my primary point of contact, she is personable, has integrity, is responsive, understands that one size doesn't fit all, is trustworthy and is incredibly efficient.

J. W.

Sharon Jeffries is managing our short term rental at the moment and we are very pleased with how it has gone so far. Sharon listened to our brief and came up with the results. Thanks Sharon.

D. C.

We’ve been totally satisfied with the superlative service we’ve received from Jess at the Rent Shop. She’s has been thorough and professional in all our dealings, and has always made sure that we find the best tenants possible. I can only assume she has been equally fair and with our tenants, because they’ve always been happy to have Jess looking after our respective interests. Her services have taken a lot of the stress out of owning a property so far from where we are located (UAE), and I’d have no hesitation recommending her and the Rent Shop to other prospective landlords.

L.

I have rented a property from The Rent Shop for a little over three years now. Initially with Ginette and now with Georgina. They have been really good to deal with. Maintenance issues have been sorted immediately and in the 2020 lockdown they contacted my landlords and within 24 hours offered a significant rent reduction during lockdown and beyond. I am now moving to a larger property with them as my lease has ended and once again done during lockdown the process has been fast and effortless. Highly reccomend.

K. R.

We really appreciate the way Jess look after us. We are treated as individuals and not just a number. We really value and appreciate you Jess and your team. We are so blessed and grateful to have a lovely little property that is affordable and within our super tight budget. Jess and her team are a real blessing to us.

R. T.

Dealing with Jess R over the last 3-4 years has been such a breeze, so easy to get along with and arranging meetings etc are a breeze. Definitely recommend The Rent Shop to all my friends 😄

D.

We love working with The Rent Shop team, they are a different class when it comes to managing properties. Would highly recommend them to anyone wanting to get their properties looked after.

M. F.

I have rented through the Rent Shop for 2 years now. I can't fault them! I have had experiences with most staff through this time frame and found them friendly, responsive, reasonable and understanding. I would 100% recommend renting through them or using them for your own investment.

k.

Jessica and the team at The Rent Shop Nelson are super professional, friendly, reliable and always quick to respond to any questions or queries. Highly recommend this wonderful business.

J. C.

Great property managers. They were always very helpful and very easy to talk to. Jessica and Tonia were great and were very thankful that they’re our property managers.

N. O.

I have been working with the rent shop for the last 6 months and have found Tonia and her team of property manages very professional and a pleasure to do business with. Nick Oliver. Apex heat pumps

P. J.

Just want to say to the team A big thank you for everything. You guys have been amazing to deal with. As a tenant you have been fab to deal with kind and considerate.

M. S. M.

I am really thankful to Georgina the Property manager, she had done her job in an amazing way. Communicates clearly and faster. Really appreciating her performance.

J. R.

Had the pleasure of dealing with Georgina, great service and keeps you informed along the way, A true asset in any company that has her working for them, Thank you Georgina for your common courtesy's which others seem to think in the industry as not required it would seem at the moment.👍💯

B.

I've had the pleasure of being a contractor with The Rent Shop Richmond with mowing services and I can't recommend them enough - you won't find a more genuine and experienced team in the area!

T. P.

Excellent customer service from Georgina Lupton! She has been extremely helpful with a pleasant all round experience.

N.

Having recently joined The Rent Shop we have been very impressed with our association with the manager, Julia, from the beginning. Her expertise and helpfulness has been outstanding, especially now that new compliance regulations can make self-managing very difficult and time consuming. We are pleased to have had The Rent Shop and in particular our property manager, Jess, selecting the best of tenants in a efficient manner and look forward to Jess's on-going care and attention of our property.

L. R.

Fantastic to work with Georgina from the Rent Shop, truly a treasure in rental management. Communication was on going from the moment of contact and a neutral advocate, working for both owners of the property and tenant. I highly recommend working with the rent shop and Georgina.

R. a. A. B.

I highly recommend the team at the Rent Shop. It has been our best ever experience for renting out our property. They held out to find an amazing family to rent our home, and it was worth the wait.

l. e.

Anybody looking to rent a property in Nelson should contact The Rent Shop Nelson. What an amazing experience dealing with a dedicated BDM (Alex). With so many negative reports new rules and changes for landlords, don't hestiate to contact these professionals. Alex is a true professional that really cares about your property and your needs. Thank you once again to the whole team at The Rent Shop for providing us peace of mind and assurance we are with a company that goes the extra mile. Regards Lance

H. M.

Jess has been really professional and helpful. She is proactive at solving problems and has been great with finding good quality tenants, sometimes at fairly short notice. She has been excellent to deal with from start to finish.

G. L.

I have found Jess to be professional yet very accommodating and easy to connect to, I have found my dealings with her a pleasure I truly thankful she has been my property manager I think she is a great asset to The Rent Shop. Regards Gavin.

R. T.

I have been using The Rent Shop for years to manage my property - always so professional, quick to respond to any queries and their detailed reports always gave me peace of mind. Cannot rate Jessica and the team highly enough, they're the gold standard for property management!

s. h.

The Rent Shop make being a landlord super easy, they made sure I had great tenants and always answer any questions I have.

A. B.

We are so appreciative to have Jess Ridge managing our rental property. It's been a huge relief off our shoulders and she has done an excellent job managing tricky situations. 100% recommend her!

b.

I am really thankful to Georgina the Property manager, for having such a excellent communication and fast responses

D. T.

Jess Ridge is an excellent Property Manager. Jess deals really well with tenants, landlords and contractors and is fully committed to securing quality clients for rental properties in the shortest time frame possible. She has an great understanding of optimising and utilising Property Management software as well.

L. B.

We have dealt with several rental companies over our years of renting. Ginnette Smythe our property manager has been awesome in every respect - professional, responsive, easy to deal with, and Sumer and Cassie have been great with their communication and response times. Thanks the rent shop.

B.

Julian at the The Rent Shop Nelson has provided timely and useful advice, insights and property appraisals as we search for houses to purchase. Very grateful for his expertise and would recommend touching base with him to see how he can help with property in the region.

M.

The best experience I have had as a tenant so far. Prompt contact, fair, kind and professional. An absolute pleasure to deal with at all stages. I love renting with the rent shop and will continue to do so for as long as possible! Thanks for looking after us guys!!!

T. K.

I have several rental properties managed by Jess Ridge at The Rent Shop Nelson. She is fantastic, very professional and continually provides an excellent service. I wouldn't hesitate recommending The Rent Shop. 10/10 🙂

p. p.

We have joined the rent shop for one and half year now. We’re glad for choosing the rent shop to look after our rental property, from selecting tenants, good communication, regular check up. 😊

N. J.

Have now moved in as a tenant with Bolitho. Our property manager Jackie goes above and beyond in so many ways. Her professionalism expertise and customer service surpass any real estate we have rented through in the past. Thank you Bolitho we look forward to the years ahead as your tenants.

C. W.

Bolitho management is a top team, professionals in every way. We have trusted Bolitho with our Nelson property for the last 4 years, We have never been disappointed. THANK YOU Terry, Sandy, and the team. If you need property management we strongly recommend you contact the Bolitho team. We live in Christchurch and living so far away, just knowing that everything was being taken care of was great.It took all the stress out of owning a rental property in Nelson. If you would like to talk further about our experiences with Bolitho management, feel free contact me directly at [email protected] Cheers Colin Woodhouse

M. M.

Julian and the whole team at The Rent Shop Nelson consistently deliver on quality, professional advice and service. I'll always rely on them for all my rental property needs and wants.

S. K.

Georgina is really helpful and replies real quick! Very happy with their service :)

D. L.

Bolitho Property Management do a great job with their property inspections and looking after us (the landlord) and our tenant. Their reports are detailed and their photos allow us to see exactly the condition our property is kept in. They are prompt with their communication and answer any queries very quickly. We know that our property and our tenant are in good hands. We highly recommend Bolithio and would like to say thanks - especially to Annitta, our property manager

A. J.

The Rent Shop (Bolitho) have long been a client of ours and we enjoy both the working relationship and the true professional manner in which the team conducts business. Great Kiwi businesses are exactly what we need.

J. G.

Georgina is really professional we have had amazing service always really fast at communicating would highly recommend Georgina and the Rent Shop

l.

Rented off Bolitho which is now rent shop. Great communication, always explained processes well. We ended up buying the property off the owner who also thought the team at rent shop had been great to deal with.

I. W. C.

My wife and I are totally new to Nelson. We are very lucky to have Annitta to be our property manager. She is very professional and kind enough to help us find the ideal home for us. She manages the rental property very well and takes lots of inventory photos that impress us a lot. I will say that for the landlords, you can totally trust Annitta management on your property. Even if we owe a house in the future and want to rent to someone else, we will definitely let Annitta and Bolitho to manage it without any doubt. Since we are new to this area, we are very thankful to Annitta who gives us lots of advise so we can settle down easily. Lots of thanks to Bolitho and Annitta.

P. B.

Managing Director of Absolute Energy Ltd.I would like to highly commend the team at The Rent Shop Nelson for professionalism, clear communications, customer focused and do it once, do it right ethos.If I was a landlord I wouldn’t hesitate in using The Rent Shop Nelson to manage my property.

C. G.

It was a good chance for our family to contact Bolitho Property Management while trying to find a home at Nelson city. Thanks to Bolitho company and particularly to Mr. Annitta Hodgkinson now we reside in a cozy home not far from the city center, kinder garden and recreation facilities. Beautiful place, good neighbors. Well done.

K. T. A.

We moved to Nelson 4 months ago. We were very lucky that Bolitho worked with my new employer to work for my family and provide a rental property that was clean and tidy for us to move directly into. Annitta has also gone the extra mile to ensure safety measures for our boys. We have just purchased a home in Nelson and Annitta made things so easy for us in finding a new tenant to let our house despite the fact of us being on a fixed-term agreement. We would highly recommend Bolitho to others whether they are looking for a new rental or wanting to rent out a property. They made us feel so welcomed moving to a new city. Thanks Annitta, John and the rest of the Bolitho team!!

m.

Really responsive! we have an amazing land agent Jess always really fast at communicating would highly recommend the rent shop 🙂

P. a. R. S.

Absolutely wonderful service from this company. The staff are friendly. The way they communicate with us via email is excellent. We live in Thailand and have full confidence that our property is in good hands back in Richmond, Nelson, New Zealand.

F. A. B.

I've been with Bolitho for the last 4 years and all I can say is that never once have they let me down. Annitta Hodgkinson and Alex are very honest, reliable and efficient. I'll miss you and I appreciate all that you have done working along side me in meeting my landlord expectations. The team are very professional, communication via phone and emails are fantastic and especially Annitta always gives the outstanding service. Well done Bolitho and great job Annitta. Keep it up Bolitho team.

H. T.

Bolitho Property Management are firm of high integrity and high service levels who are focused purely on property management. They have a very low "property to staff member ratio" which means you get above industry standard service levels.

P.

Bolitho, and in particular Annitta and John, have been really great while we have been tenants at a property managed by Bolitho Property Management. They were quick to action when we required them and have been really lovely to deal with. Thanks guys!

S.

Good support, very friendly big thanks to Georgina and tonia they are fabulous and always available.

R. W.

***** - I have found the team at the Rent Shop to be knowledgeable, professional and helpful, especially Jess Ridge.

F. P.

Frontline Plumbing carry out plumbing, drain laying and gas maintenance for The Rent Shop and have always found them very professional to deal with.

T.

Excellent Communication and very Professional. All the staff are friendly and very helpful, it is a pleasure to work with the team at The Rent Shop.

J. B.

As a supplier of professional services to Bolitho Property Management, I'm impressed by Terry and his team's commitment to doing the right thing and acting with integrity.

C. G.

We were tenants at one of their property, top people to deal with and very professional. We always knew what was going on for the 2 years at that address. Thank you.

p. h.

Looked after our property for us - very professional, very responsive and made it very easy . Good Communication. Highly recommend.

R. T.

A very professional team. They look after my tenanted property as it was their own.

S.

A local gem The Rent Shop Nelson , located in Queen street Richmond , a wonderful team to work with makes everything easy !

D.

Excellent Property Management business with great systems and processes in place. Would highly recommend!

N. S.

AWSOME LANDLORD AND JESS THE PROPERY MANAGER AWSOME PEOPLE TO DEAL WITH NO ISSUES. NICE QUITE PEOPLE AROUND ME NO HASSLES NO NOTHING.

T.

Great team to work with.

J. &. A. K.

Residential property managers with dedicated, knowledgeable professionals.

M.

These guys are excellent to deal with. Thoroughly recommended.

A.

Thanks heaps darling

A. o. T. D.

Very profesional team

T. J. C.

Recommended

m.

Highly recommend The Rent Shop. Thank you to Alex and Georgina for there excellent service and communication.

A. &. M. K.

When we lived in Nelson, we rented through the Rent Shop. Jess Ridge was our property manager and she is absolutely fantastic. She responds on time, she is easy to deal with and she has always been helpful and gone above and beyond for us. We were very lucky to work with her and as tenants we felt supported and looked after. Thanks for everything Jess, you're an asset to the company!

M. H.

Awesome Service!

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