Reviews of McDonald's Britomart. (Restaurant) in Auckland (Auckland).

McDonald's Britomart

3211 Reviews

267 Comments

Restaurant

Fast food restaurant

Family restaurant

Hamburger restaurant

Cnr Queen And, Galway Street, Auckland City 1010, New Zealand

Description

Information of McDonald's Britomart, Restaurant in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of McDonald's Britomart

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of McDonald's Britomart

T. L.

I wanna thank the beautiful lady who served me through the guard at the door about 10 mins ago. As i was walking to mcdonalds i tripped and sprained my ankle. Then when i got there i realised my ph was on charge at hm and i needed it for the stupid vax passport and ask if the doorman could buy my meal for me so grateful cuz i didn't wanna have to walk back hm with my sore ankle then back to mcdees britomart to order my meal. So Thank u both for making exceptions for me.

D.

follows all the covid rules and also has about fresh food but lacks staff respect but im not suprised due to the over working

P. C.

This particular McDonald’s store is conveniently located in the heart of Auckland and surrounded by lots of shops, restaurants and bars. You can either order your meals using one of the many electronic ordering screens. If you are paying cash you need to do this at the counter. Once you order, you will be given a numbered ticket, which you then need to wait for until your number is called out with your order. There are plenty of tables and chairs to sit on if you want to dine in and the entrance is easily accessible.

B. B.

came here 10am Dec 17,21, the guy at cashier seem like working for free, same with woman at the coffee counter. staff needs training, very apathetic impression

J. S.

Fast service, but most of the time the ordering screens are either out of order or the receipts do not print as they have run out of paper. Would be good for staff to check these more often.

A.

The good thing is that this place open 24 hours. Unfortunately, this place is very busy so either it'll take awhile to get your order, or its assembly is quite messy. My last order was the mozzarella beef burger, and the mozzarella patty was so thin all I can taste was just deep fried crumbs. McCafe staff was friendly, though.

M. B.

24 hours so very convenient. Located in very central area next to Britomart main entrance. Good seating area but not cleaned or cleared out often enough so usually looks messy. Only downer though so 4 stars. If that changes I'll be fair about it and give the full 5.

P. D.

Best McD in cbd and closest to britomart train station! Their wifi is fast and free, u just need to sign up to mecca online. Their frozen coke is real bargain deal for just $1.

M. S.

Very busy place, would never consider the entrance "clean" but the high volume of people through would make that an extremely difficult task. Toilets are always smelly and probably the worst I've seen of any fast food outlet. I'm surprised franchise representatives allow that standard to remain. Food and service is as expected for any busy fast food place. The advent of ordering through a screen instead of the counter only serves to lower the quality/ expectation of actual service from staff.

J. F.

Was really pleased with very quick service. Smallish premises with a lot of customers. Queue for ladies conveniences was out the door due to event on. We took our food outside to eat. Lots of seating outside in the square in the open air. Such a great location. The square is so large that the pedestrian traffic is barely noticeable. It was also night time. Queen St lights made a great backdrop for photos.

B. C.

Love the food. But last time I was there the cleaner locked me in the toilets. Had to cause a scene and start bashing on the door 🤔🤣🤣🤣

M. M.

It’s exactly what you’d expect from McDonalds. Burgers, fries, soft serve ice cream and fizzy drinks. It gets very busy and messy on popular clubbing nights in town due to its location. So could be cleaner on those nights. Also has a McCafe but that part isn’t open 24/7. Has lots of self service ordering machines/kiosks. Quite efficient with orders. Very close to major buses, ferries and trains. Reliably open 24/7. It’s got toilets and seating inside. 5 stars because it meets expectations but it’s just your average macas.

S. S.

The girls taking and making orders last night were great. Our customized orders were made perfectly. Only downside was the very messy lobby. Nobody wiped down tables or swept the floor for the half an hour we were there.

c.

Normal menu range but with the advantages of self kiosks to speed up your visit. The kiosks are easy to use, pay and take your print out number. Overall a good service experience

D. L.

Great cycleway..abit tough if walk but doable

C.

Just your usual maccas except its always packed with people, no seating available and usually there's rubbish on the tables or floors and no paper in the printer

J.

It wasn't super clean but to be fair it was crazy busy

D. W.

I would have liked to give it 5 stars had it not been for the so called Filet O Fish Deluxe. For $7.90 I got the usual sized bun with a scattering of the palest lettuce leaves, 1 tomato slice and a cheese slice plus the fish and tartare sauce. Nothing like the picture. Maybe when they become true to the photo and stop flattening the damn bun and just pop the top on gently I might go up a couple stars. But I'm giving it 3 stars for the taste, not the presentation.

L. E.

Meal was good and fast. Staff were friendly, and we got our bulking protein in for the day, job well done.

C. M.

They were very efficient when they took my orders. They crafted the burgers with TLC for a take out order. Family was quite happy.

B. B.

For a McDonald's Restaurant in down town Auckland I thought it was extremely pleasant. The ordering machine worked well and although we dined at 12.15 pm, order was prepared and served in less than 3 minutes, which I thought was terrific. As per usual when we got it it was the same as always.

J. Y.

It was a busy day and many of the Kiosks were malfunctioning or non-operational therefore there was quite a big line for ordering. It would have been better if more Kiosks were accessible.

e.

20/04/21 very clean friendly staff great deals definitely recommend this one, cant be compared to maccas 268 queen street where a spoiled cleaner woman abuse customers (she had tried to punch me on 21/04/21) when i bought two frozen fantas and inserted the straw to one of them the frozen drink eruoted like a volcano lmao XD very funny and amusing, i loved the cold drink

I. T.

Normally quite crowded, when this happens it tends to get quite messy and not cleaned as well. Other than that, self service is fine and so is the staff service

P. R.

Staff definitely needs to be trained better in their customer service skills. Myself being and x member of the hospitality industry n having trained numerous kids over the years in the hospitality n airline n police, I was really disappointed with the service quality here... food was good no doubt. Love a MacD whenever I am hungry. Just step up your game else you will start to loose customers. Sorry for being a brute, but that's my honest opinion.

T.

Busy but usually pretty fast and always consistent food. Its a shame they are more expensive the the Queen St Mcdonalds

B.

Was quite surprised how none of the tables were cleaned and chairs very sticky, overall the food was fresh and delicious.

H.

Good service and food. But, sometimes in early morning they closed the store for customers. Very disappointing at this stage.

D. L.

A convenient place to grab a quick bite. This place ample of seats. Customer service is good and no complaint at all. Complements to the Management in how they deliver the customer service. They constant keep the place tidy and clean, As you can see the cruise always wiping him walking in the restaurant. The burgers and french fries are always served hot, on top of that we didn’t have to wait too long for our orders. The winning factor for this McDonald’s outlet is the location. It enjoys large volume of people who rides the train to work or commutes via the bus system. Come to think of it, fast food business in really in real estate! Imagine if want to to sell off your franchise restaurant at a central and busy location after ten years of running the business!

T.

At brittomart MacDonald's is handy without paying too much for a quick bite to eat.Prices vary to what's been ordered from the menu list.For me bacon and egg muffin cost six dollars for a burger only, at a reasonable price..

B.

Or tho it's very busy day and night the staff still maintain the cleaning and good customer service... High 5 Mc Donald's Britomart...

T. G.

Incredibly fast order filling, considering just how many orders were being pumped out. I like the self serve ordering stations, and the 'now serving' display showing your number coming up. It felt high tech, and like it was working. I liked that. Our cheeseburgers were delicious, fresh (as fresh as McDs gets). The decor was ok, and the men's toilets were to a high standard, for a Macca's WC. I'd go again.

h.

Always busy, team of helping youngsters full of energy and fun.

R. H.

Great if you want Maca's which our 3 grandkids did, little bit hard to find what with all the construction going on plus a bit noisy but that will be gone soon. Very handy to trains, buses and ferries, its under the Mercure hotel in Queen street. This Maca's was clean and not too noisy inside, lovely staff, really nice to our grandkids.

H.

McDonalds is McDonalds - same food same service - no complaints

J.

Fast service, nice food, just needs regular cleaning 😁

D.

Very busy but good service and good food

B.

I mean I was drunk but

T.

Great McDonalds, but it has a high prosper capacity with 1 toilet, so the queue gets pretty long, and I had to wait 5 minutes to use the toilet.

T. M.

Busy but usually pretty fast and always consistent food. Its a shame they are more expensive the the Queen St Mcdonalds

C.

Great 24 hrs place

T.

Great staff. Nice tasty hot food. Clean environment. 😎

D. H.

It's pretty cool aye.... I mean especially in one of the busiest parts of the city.. There was a big que so I decided to order my meal on the machine. And by the time I finished ordering my meal, the que line of people disappeared. Great service, real quick and fast. I wasn't long till I got mine. It tasted so good. 👍👌✌

L.

No toilet for customers Weird lol but good food

B. C.

My MacDonald's experience was amazing! Felt like I was in the year 2100 being able to use the screen to order my food and not have to have any interaction with humans. I would definitely recommen MacDonald's especially after a night out

z.

Place is a little grotty sometimes but it's a busy mc Donald's like what can they do 😘

C. T.

Very efficient service for the amount of people! Constant flow of orders out! Only problem was attitude of staff :(, quality of food was great and the delays I got were awesome!

F.

The workers are sometimes not very presentable, and their ice creams are usually small. But I'm always there every week after school, and their burgers tastes scrumpdiddlyumpcious. Their coffee's pretty good too. Although you might see your ex girlfriend from aggs there every once in a while.

S.

Fast. Great food.

A.

Went there for softy ice creams as kids love it. Nice and clean place and gave us quick service in spite of being busy.

S. F.

Compared to other McDonalds stores, this store is always packed with long queues, food is fresh and hot, store is always untidy (due to always busy), location attracts homeless people as usual, store has no character and exudes the McDonalds mass production, corporate aura perfectly. Staff are friendly.

A.

Friendly staff in an early morning. Asked for 4 ketchup sachet/pack and she gladly gave. In some places, u get staff “rolling-eyes”. Somehow there was strong urine stench but I am not sure if it’s the restaurant or it’s from a customer. Cuz it kinda did not smell so bad after this particular customer left. So the fifth missing star goes to the suspicious smell which could be quite unfair.... Well, I might be brainwashed by some other reviewers.... my bad...

T. K.

Nice too enjoy a quick a chat and too catch up with friends too share a coffee or to have a snack. I rated MacDonald a 3 because macs changed a lot from the original macs when they first came out some where in 1976. The nest of my knowledge.

R.

Food was good but the toilets were out of order

T.

Great McDonalds, but it has a high prosper capacity with 1 toilet, so the queue gets pretty long, and I had to wait 5 minutes to use the toilet.

R.

Bussy great and clean. Didn't had all food in stock.So they replace with the next available option without communication. Other wise great service and great food

S. A.

Fantasic location, right opposite Britomart station but its quite small for the footfall it receives each day. You are unlikely to find a place to sit and the toilets are always queued. The staff is quick especially considering the number of orders they dont wont keep you waiting long.

J. M.

This place is handy to where I catch my train which is a big plus. The food was hot not warm . The girl serving me excellent customer service.

C.

Hard working for how busy they are, no issues. Keep up the great work

A.

Their mochas taste like strong coffee and sugar. It tastes nothing like chocolate and coffee this is my experience with their coffee everytime and am quite disappointed. However their food is good mcdonalds food

L.

Clean environment, friendly staff on hand who offered to bring my order to me while I was waiting in line.

J. W.

This McDonald's makes pretty nice food, have always had fresh nuggets and good burgers(for McDonald's) here. Do be aware that quite a few homeless hang around outside here, but I have never had any issues with them.

S.

Very fast food turnaround, even for a Maccas

C.

Yes I had a sausage and egg mcmuffin with a hash brown added in, and I enjoyed every second of it!

S. T.

We had to do it, eat at McDonalds on our overseas vacation. We do this with each country we travel to different countries. This McDonalds was great. The menu was different from Australia, I had the NYC Benedict Bagel, which was delicious. Good customer service. A very busy establishment, but well organised and very little waiting time. We enjoyed our visit here.

D. M.

Quick, functional, but dark and often crowded. Lots of walk-in takeaway customers, but not very much space for them to wait for their orders so the entrance clogs up.

K.

Just a McDonalds but the cafe has some yummy slices and make a good hot chocolate. Was reasonable clean considering the location (right by Britomart) and high number of people going through.

J.

Fast service, nice food, just needs regular cleaning 😁

J. C.

McDonalds is the epitome of a passable experience. It strives to be as bad as possible, but not so bad that you won't eat a nugget if you're offered one. That is why it gets the ultimate mediocre score - 3/5 would avoid at most costs.

R. G.

good service, friendly staff... 2 stars knocked off cause the manger there needs to keep his snarky comments to himself. the customers will wait for as long as possible but he gets frustrated coz the customer didnt hear the number the first time he called. Kept telling every customer to pay more attention... What an idiot.

H.

Excelent. I bought a Mega Mac to takeaways and receive a Big Mac. Several hours late I did a complain personally without the receipt and receive the difference of the price back. I like when there is trust in the people. The manager has my congratulations.

D. C.

Way too crowded, good for takeaways but if you're planning to sit you might want to head someplace else. Mc cafe is closed most times when I went, so had to get the normal hot chocolate instead.

J. L.

A bit busy all day, probably would want to avoid going during friday and saturday nights too if you want your food on time, not their fault it's just so busy

N. G.

I went in to McDonald's Britomart today to get a $5.00 cheese combo that I saw advertised on TV with the burger and the big sized chips, but when I ordered it the girl said no that was wrong,So I felt a little disappointed, but anyway I ordered the cheese combo that small burger and small chips and I wanted a hot chocolate drink and for 40 cents more I could, The place was clean and I thought the cleaning lady was very nice and helpful and toilets were lovely and clean, but I think McDonald's should sort out there promotions better.

B. M.

Mac cafe has nice muffins, coffee is good, seniors get a complementary coffee, staff are very pleasent, can take purchase across the road to the waterfront and watch the boats/ferries whilst enjoying your maccas purchase enjoy.

R.

But run down, lot of homeless use the toilets or sleep in the restaurant, don't really see this in Australia so bit of an eye opener

V.

Good coffee after getting off the train. A busy place on a Saturday afternoon

A.

It's alright. Food is fast and quick but it's small and crowded.

J. D.

Get in and get out. Can get quite busy at peak times but they're quite fast. Nothing outstanding about the food, just your typical Mcdonalds food. Poorly assembled burgers etc etc. But it'll hit the spot when you're hungry.

A.

if you're hungry from a night out on the town, order a double quarter pounder with big mac sauce. if you're looking for a functioning toilet however, look elsewhere

J. D.

This is the McDonald's to go to instead of the one up the street on Queen. Yes, there can be a lot of people at times, but for the most part the service is quick and friendly. They do have ordering stations which makes it convenient, especially if you're not use to the accent and the speed in which the locals speak.

C. M.

Location is just beside Britomart the Central Train Station so very handy and accessible, however with downside of enormous building work of the new Central train link all around. Lots of beggar's but that because of down town location and numbers of punters from the train station, not because of McDs. Clean and tidy but quite dark inside, external noise is muted inside. Service was prompt and order came quickly and was correct, tasted as it should have. Free WiFi but security certificate had expired, so didn't use it.

C. M.

Good food still tables can be cleaned in regular basis. I understand it's downtown rush and busy place still people come to sit and eat can't resist with filthy and smelly tables

J.

Fast efficient service aided by the automated order taking system, food was well cooked, very nice

A. X. N. Y.

The better McDonalds venue on queen street. Definitely cleaner, friendlier and more vibrant. The food comes to you more quickly and service staff are nicer. The facilities are cleaner than the mid town mcDonalds. However still pales in comparison to McDonalds Greenlane and other flagship stores.

J.

Fast and efficient service but some garbage laying around

N. N.

Typical McDonalds store, however this one can get a bit rowdy at night, particularly Friday and Saturday night. They seem to struggle to keep the place tidy on these nights too. During the day, seems to be kept tidy. Food is typical of McDonald's

D.

Very busy but good service and good food

S. B.

Very busy. Electronic order machines wheren't working & no number board to tell customers who's food was ready. Staff handled it pretty well though.

R. M.

The manager was very helpful when we has some technical difficulty with the ordering panel. The dining area was a bit too small for its location.

J.

The coffee & cake was ok at McCafe but there was rubbish on the floor & the tables needed cleaning. They did not have enough staff on.

J.

Nice walk if you have an our for lunch and don't know what do do with yourself. About a dozen kiosks to order from. Counter staff look rather bored as 90% of the customers use the kiosks.

R.

Staff didn't say thank you. would have got 4 stars rating if they do..

D.

Got in before the lunch time rush so it was quick and easy.

F.

Always mc Donald thanks mac.olaf palme Love you

H.

The burger is delicious as usual but it quite busy and the employees don't have time to pick the left overs on the table! Not clean and the toilet smells yunk ..

j. b.

(Ezra) he gives me very good customer service

A.

Love the drinks. They have this trainee at the front counter who is very short for his age but delivers frozen coke and ice creams so quickly!

B.

Why are Straws and napkins the hardest thing to include in a takeaway order? Even asked if they were in the bag and was advised that they were.

K.

Convenient and very well located could be more cleaner.

W.

The access is bit annoying due to the contribution works in the city. The health and safety guidelines were perfectly complied

i.

Good service food was hot

R. R.

Wenr and purchased something only to fi d out afterwards that there was a promotion on where I could have got it cheaper. Didn't tell me about it or have signs up. Needs to let customers know about special promotions.

E.

The Iconic McDonald's Britomart is a great fast food treat if you are in Downtown Auckland. I love their menu designs, it is very expressible of their marketing appeal to clients. Self Service is bit AI driven, therefore McDonald's Britomart is getting on the technological jump. I like their architectural upgrades; both interior and exterior. Very accessible to Downtown's local amenities - Britomart Station, Countdown, Food Alley, and good all Queen St.. Come to McDonald's if you have the chance - to feel the visible beauty of McDonal's Britomart.

m.

This place gets quite busy, also the staff dont seem like they want to be here. It's really just another mcds but least the food was hot and fresh.

G.

Huge, but not much for cleniness may be a little hard to manage a big store in the city. But food is good for mcdonalds.

V. C.

Pretty fast service, I can rely on their speed when I'm waiting for a train, that is if I have macas, trying to be on that healthy ting 😏. But yeah pretty good

A. A.

Pretty good and fast service but a few times they have left things out of the order or put the wrong food item in.

D.

Well organised, as expected, but the soft ice cream machine wasn't working.

J.

They used to be so slow service but not they increase there pace delivering food .one of the best McDonald's in Auckland city

D.

It was nice near the waterfront and not to far from the trains and buses near the Americas cup village and ferries

D.

Really busy all the time but they still manage to get your order to you. Not much else to say because it's McDonald's and that's pretty self-explanatory.

p.

Good location, however the restaurant could make more of an effort to keep the place clean, it does feel somewhat dirty around the entrance.

E.

For a model McDonald's the service is good the food is hot what else can you ask for from McDonald's

B.

I mean it's a McDonald's. The expected late night crowds were in attendance. Ordering consoles not accepting payment. Food was just very McDonalds. It was this or a kebab and this was closer

A.

Typical Macccas food but service was slow

A.

I loved the service here. If you do not want to wait in cue, just order on screen available and wait for your order. Lots of place to seat and hangout.

N.

Fresh and hot food. Really good service

L.

Very busy place but a friendly young lady served me coffee with a smile and good customer service!!

H.

McDonalds is McDonalds - same food same service - no complaints

J.

Could use more staff to keep cleanliness up to spec. Even during off peak hours it's still quite dirty.

L.

Best place to go e en if it's busy. They will still do your order fast

W. U.

You can avoid the long queue by availing the self service kiosks. It's suits people on the rush better and not for family hangout specially with kids

M.

Ok for early breakfast .. always too busy otherwise so tend not to go other times. Had a couple of issues with my orders previously hence only 3 stars

J.

A very busy place but the staff coped well and there was not to a long delay with my order

S.

Good customer service and great coffee ☕👌

B.

good food, kinda messy instore though. long wait for food normally. ice cream machine is always broken 😫

L.

Well, is just another good "B plan" just in case you are in a hurry but still hungry or you don't find any other place to eat.

D.

Best mcd's as super fresh probably due to super busy. They turn around your order very quickly

T.

Fish Burger was nice but chips were dry

D.

Best McFlurry in New Zealand! Great Burgers... Five Stars

S.

Good enough place to be a fast food restaurant, decent toilets and a busy place with lots of foot traffic.

J.

Just another McDonald's. The good thing is that is is 24 hours and very well located. Perfect if you need some burger before getting your train at Britomart.

B.

I mean I was drunk but

A.

My favourite post alcohol pitstop 😜 I wouldn't make it without you..

A.

It’s always busy but they manage to make the orders quickly, some friendly staff depending on the day

P.

Very busy place which has the potential to increase the time to receive your order. Could do with a system I'm place to make people queue for their meal instead of standing in around the service area

D.

No drive through but really fast service given how busy they are

K.

Quick service but I think it could be a very busy place on the weekend and colourful at night

A.

No parking available nearby even at night. Dining seating area open 24/7, but tables are very dirty and floor too.

C.

Often very busy, but staff pretty quick. Food as good as it gets for McDonalds.

D.

Got the deal app, cheap lunch. Downtown city is mucky but Maccas is fine. Good helpful staff

P.

That first cup of coffee is a great start to the day.A fast paced happy place...staff are very friendly and efficient even under pressure.

D.

This place gets a good rating because of the location. 🤙 Perfect for a late, drunken feed.

T.

It's maccas, exactly what you expect! Probably has a broken frozen coke machine but other than that it's a great way to end a night at town or just stop off for a feed in between bars!

R.

Service on entrance was great. Service at counter by an Assistant Manager (?) was very inflexible. Pity.

a.

When hungry, the location of the McD, just outside the Britomart Station serves the one for a quick burger or a snack.

B.

Nice quick service and is so far the only mcdonalds to serve me proper hot food

J.

Awesome-Food! Thee Service from Thee Staff-members there were Awesome-as well! Thanks!.:-)(

C.

Really great! Clean but not as much seating.

J.

Fast ordering, always busy

A.

Best cheap burgerr!!!!

D.

service is quick but seating arrangements is a bit of a squeeze esp at rush hour

M.

Great modern McDonald's, to get them burgers, watch out for the toilets, not always clean, but not always dirty either!

T.

Typical McDonalds effected by major reconstruction taking place in the area. Good, friendly staff.

T.

Good fast service despite being the wee hours of the morning. Quality of food is good too despite often drunk customers

S.

Still the best McDonald's for sweet chocolate shake. Others don't add enough syrup I guess.

B.

Quite busy place but on to grab a bite while walking to work or CBD from the train station.

B.

Always impressed with the staff here . They are constantly busy but still give good service

Z.

Great restaurant right in the heart of the city. Usually quite busy due to convenient location right next door to britomart transport centre.

h.

Went at 3am was extremely busy and the staff was a bit rasist

S.

Wouldn't let me into the bathroom at 1am. Girlfriend cried, thanks. Good food though.

p.

McDonald's is always clean and safe to eat there

T.

So cool. Open 24hours I think. Good for late night snacks when if your in the city.

K.

Always busy when I go, but staff polite and helpful, fast service

N.

Always quick and cleaner than most mc Donald's I've visited, do not go in the toilets.

J.

It's a maccas and we had fries, enough said

A.

Good food. Be better if the tables got wiped down

N.

Quick service food was hot

C.

Fast, always full of teenage drunks inside and out stumbling, fighting and throwing up at night. Always have homeless or teenagers harassing you outside the doors in the day

A.

Junk food

D.

They have cleaned it up, it's not like a bin anymore

S.

Its what you should expect from a McDonalds. Nothing special about the food or service but it can get a bit dirty on friday and saturday nights.

R.

The best place when you are hungry need a quick feed or on the run to catch the train

M.

Love the food they have this really talented cook with glasses who makes the best burgers so quick.

I.

Fast paced, efficient, and friendly. It never ever seems to get cleaned though.

R.

We went here on a Sunday morning around 11am. It was very dirty with most of the tables taken by people loitering around. Staff were friendly and food was the standard.

S.

Really appreciated the speed of service going through the drive thru, as well as the burgers haha.

C.

Clean and tidy. A modern feel with helpful and friendly staff

A.

Yet another McDonald's, good service always busy, nice and clean

A.

Most of self service machines don't work - errors when finalising order.

V.

It's loacted at Heart of Auckland. Grab food from here and walk 5 minutes to enjoy Sun Set and Water of Sea.

M.

Always tidy, Often crowded a peak times though.

L.

Close to train station & can easily charge phone while waiting for the ferry.

J.

Sometimes the wait can be a bit long. But other than that it's a McDonalds. It tastes like McDonalds

J.

Saw an advert about double patties at MacDonalds. Thought it was a special deal where they would give you double the patties for free. Turns out it was just a misleading ad.

L.

Food is average, but the Bagels were cooked correctly and to perfection. McDonalds in New Zealand is more expensive then it is in Australia though.

C.

Fast food. Very busy. Normal taste.

A.

Usually clean and tidy when we pop in . Food always how we order it .

N. D.

A little busy but not horribly bad, clean and fast.

X.

Largely, it is just another Maccas. Food's as good(or bad) as in any other, Better view than most, but can get pretty crowded.

C.

Its Mcdonald what do u expect 😅

N.

Always busy but orders are usually on time. Open late night for the post club bite.

W.

When you are starving after a late bite out, this Maccas is the go to place in Queen St

J.

Serves orders very fast even when busy

Y.

Good service, has monitors for ordering, very busy at rush hours

M.

McDonalds New Zealand is heads and tails better than anywhere else in the world, and this location is one of NZ's best!

B.

Standard Maccas difficult access due to crl work outside

C.

It's a mcdonalds good food and good service what more could you want

M.

An absolute zoo at 1am on Saturday, but nice during the day.

M.

Great! Good place to stop after eating cake in front of residential apartments at the viaduct.

B.

Burger made great for a mcDonalds just really slow

P.

Too small and not really good place to sit

g.

Busy and crowded. Tables need to be cleaned more frequently, otherwise OK

C.

Very fast food but quite chaotic near the entrance

F. &. S. L.

Great. But a real shame people can not put their rubbish in the bins provided....do ya do that at home... Tourists......

M.

Coffee was expensive inside store,outside it was 3,00 bucks from a trade store otherwise excellent service

P.

Clean Friendly. Love the place and pay for your own order machines!

L.

Despite being very busy, the staff are really good

B.

Quick fresh friendly and clean

M.

All l wanted was coffee.. nice coffer

s.

Really good,made my food very fast.

M.

Sunday chocolate ...i love it too much

g.

It was great but can be pretty busy at times

S.

This McDonalds is pretty fast and efficient, I didnt expect anything less as it is in the city.

K.

Overall just like normal food chain good

D.

Great place for some food at 2:00am. Fast service.

S.

Absolutely incredible service with quality cheese burgers 😍😍

A.

Outside is not very inviting, not because of all the construction happening around it, but rather the stench of piss.

T.

You need to feed homeless that come in looking for peoples left overs. Really sad or just a hot coffee.

G.

Fast service. Fine for what it is and ok for McDonald's. Pretty much what you should expect.

B.

Lovely summer day out. Really busy, but good Maccas.

S.

Typical McDonald's, fast service and plenty of self ordering stations which makes it faster

B.

Good barista hot choc in the morning on way to course at Whitireia/Weltec up Queen st.

R.

Staff are nice, food is cooked fresh, it's McDonalds.

L.

If you want fresh chips ask for no salt

P.

Well its maccas. Always busy as its located in the CBD.

k.

Nice helpful person on coffee counter 11am today

D.

Very busy. Loos a bit stinky. Food normal .

G.

Grub good as usual..toilets very much public toilet-esk:GROSS!!

A.

Just manufactured food, does the job but that's it really

c.

Not enough sitting areas to dine in considering we are in auckland city there should be be places to sit.

D.

Busy as fark, but still pump out the orders really fast. Cant be easy

M.

Always reliable, predictable food when you're in a rush.

A.

Bathrooms are rank af. The customer service is nice though

S.

great and cheap

E.

Do not go gentle into that good night, Old age should burn and rave at close of day; Rage, rage against the dying of the light.

C.

I love the food and the drinks yum yum yum 😋

S.

Good tucker. Mcafe always make the best moccas

A.

Always there when you need something cheap and unhealthy after lot of beers.

V.

❤️👍𘗹great fast food, efficient service.𘖆💖👍

T.

Freshly cooked burgers. Excellent customer service. Highly recommended.

m.

Came here at 3 in the morning, food came quick which is what you want at this time

S.

Great location, great food and even better service.

B.

Awesome service.. Even though place is really busy!!!

C.

Good service but busy when I was there.

O.

Fast service and the food was fresh and hot

F.

Perfect place b4 jumping on train.

A.

Too accessible for its own good. Not as clean as I expect it to be.

C.

It's great If you like mcdonalds ig

A.

Very close to Britomart so great to get a bite before getting on the train

B.

Always busy but the automated ordering option is a big help.

J.

Its ok but so messy and will never feel free

G.

All that you'd expect from McDonald's, good coffee too.

S.

Too many people and tables are not always clean

P.

Good in service and i had a great experience there😊

M.

Good place for a quick breakfast after a night out.

C.

Actually enjoyed the food tonight, well made :)

M.

Different to the rest of the world, lots of 🐔 and new flavors, bit complicated order system

J.

A little bit grimy, but service was quick.

M.

Fast efficient service for known taste sensations.

L.

Great location within the city centre. Great service and efficient staff

C.

Okay but sometimes a little messy

K.

Nice service, most of self check machines work

s.

Good

S.

Good place to eat. Center of the city

B.

24hrs in the heart of Auckland. Fast service

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