Reviews of McDonald's Mangere. (Restaurant) in Auckland (Auckland).

McDonald's Mangere

1414 Reviews

245 Comments

Restaurant

Fast food restaurant

Family restaurant

Hamburger restaurant

119 Bader Drive, Māngere, Auckland 2022, New Zealand

Description

Information of McDonald's Mangere, Restaurant in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has a low rate, this doesn’t mean that they offer a bad service or don’t treat their customers well. You should take into account that in almost all cases people only give reviews when they are angry with a service, and not when they are happy about it.

Map

Open hours of McDonald's Mangere

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of McDonald's Mangere

B. O.

Mc donalds app codes only once per customers @ this particular McDonald's bader drive and it says repeated offer so whats the point having app delete the app offer manager says you cant repeat offer get rid of it -2 Drive thru has improved but the demand of it has impacted so this does not lose a star workers are working as fast as they can🤝 Customer service was great both worker and Manager no problems. Point is kids enjoyed there dinner+ Not happy with McDonald's app and cooperation with McDonald's bader drive.

M. K.

Seems like there is a high rate of employees rotation in this branch, complaints justified. Even in spite of that, today the service was decent and fast. It is a median sized unit, toilets need clean perhaps more often. Playground is good to entertain hungry kids while waiting for their order. Parking is a collective one for other shops in the area.

A. T.

The staff are friendly and food is ready and delivered to your table really fast . Last time we were there ,we had a great time with kids.

R. T. J.

They're actually pretty fricken good. Proud to be from South Auckland. Proud to be from Mangere. The customer service was a little hectic but it's been pretty good and they get massive orders lol. So give them a break for minot setbacks like missing fries lol. Shot guys

d. p. c.

Went in with great hesitation to have lunch, my first in the new red light scenario. Great welcome by Robert. Checked me in with ease on the new vaccine pass, made me feel very welcome, didn't roll his eyes when I changed my mind. Twice!! Food was fresh, the place was very well presented. Very clean toilets, aircon was perfect. Had a nice peaceful and satisfying lunch. Well done Mccaz Mangere and good on you Robert!!

R.

It’s a bit grubby here I have to say - lots of trays etc left on tables, but they do get quite busy. Service is okay. They do have some cool features like USB ports in their booths. The kids love the playground and the cafe does good food. But it’s still just Mackiedoos. Been here once but wow this place has such a uplifitng cafe like vibe. Staff are quite nice. There's light music playing, the design with greenery and different seating styles are nice touches, makes it feel more professional and aesthetic. It can get very loud with so many people talking, but is a great place for meetings etc... very catered towards a business, on the go, professional demographic Theres even a self serve sauce dispenser thing? So many different types to choose from, I've never seen it before.

T. K.

Came for a Big Mac. It’s still the best. Was very messy but u manager my way through it. Service: 4/5 Environment: 3/5 Presentation: 3/5 Food Quality; 4/5 Food Quantity; 4/5 Price per person: $10-$20

P. N.

Good experinve - staff was friendly at drive thru

M. O.

Wait times as expected but they handle with care and food is very fresh

M. M.

My local McD's Can get very hectic during certain times like 8-10am,3:30-5pm, 6-7:30pm but the staff are busy& juggling uber orders & dine-in customers its kept clean & the staff are pleasant One downpoint is the beggars outside constantly asking for change.The Management have put gated barriers around the areas of congregation & police patroling but many are under-age minors too young to prosecute & return so just be aware give them nothing& hopefully if everyone does that theyll move on🤞

j. s.

Service is average and presentation of food can be messy but it is expected from a fast food chain that services alot of customers 24/7. Atill love the food though

D. S.

It's Saturday busy time in Mangere, Pacific markets open till 14pm if you have never been why not come and experience it in Mangere on Saturdays lots to see and do and then a treat at Maccas. Lobby was a mess needless to say busy for the managers and staff but if you know that why not put an extra person on Saturdays for the lobby, one person cannot sustain the lobby unless they are primarily assigned but that was not the case he was also needed before coming out to lobby. Tables were full we found a table for 6 people and cleaned it ourselves using the cloths on the side of the bins. Question why would you mop the floors when the priority were the tables where customers sit and eat, clean tables provide repeat of business? . Food ordered over counter ask for no salt as fries were plenty in the fry tray which means either over holding or mixing fresh fries with warm fries something to look at when buying fries ask for no salt and they are always hot fresh. Ordered a coffee asked for trim milk no froth but it came with 1/3 more of froth which is not what was ordered and it means I only end up with a 3/4 cup of mccafe coffee which is not great when you pay for a flat white, trim milk, no froth? Medium cup they end up making on their profit over a period of time. ( something to think about) had a custard tart not moist, soft, delectable quite rubbery to firm, not the best. Ample car parking but Saturdays you need to be easy always packed it's market day. Food ok kids love maccas so you treat the kids but product quality was not its best. Toilets were clean but a broken hand dispenser. Why when it's beginning of school holidays that staff look stressed no smiles, only x2 service and 4 people d/thru and customers queuing the lines. Looking at the order and pickup through order numbering this needs to be fine tuned to work for the customer not make customers wait for 10 minutes and then no apology for waiting. This happens right across fast foods they give you a number or direct you to the pickup Lane and you end up waiting just as long as when you waited to order. Fast food companies like Maccas, KFC, BK, CJ, need to do a better job with the order/pickup system it is suppose to make things more efficient but it is just the opposite. If you know your sales by the hour you should project for staffing but a balance of staffing on the floor, , training, new and experience to meet the needs of your customers not the sales to meet profit. People (customers) make profit. It can be frustrating finally you get your food over $60 spend and it's warm well quality is not the best, service not the best. I graded a 3 well that's for overall experience, I hadn't been to Maccas in such a long time and I know why? experience is important so much has changed in fast food chains all over but that should be for the better of the chain brands in meeting customer needs or is it to increase profits to get customers in first to spend? Discounts, meal deals, promotions, lunch deals, dinner deals these all get customers in but what about EXPERIENCE for customers internally (employee) and externally (customers)? People make profit it's how you define VALUE at what expense? Maybe having an off day, understaffed, not treated fairly, poor customer attitude?, relations or its business?.

J. M.

It's home! Staff there are predominantly polynesian. The atmosphere is relatively the same. The service is good; waiting times are variable; The remote order kiosks work most of the time; parking is a breeze (nice n close); the restaurant is clean & tidy!

Ꮇ. Ꮥ.

On Saturdays...people just sit in there for ages and don't even order maccas. 👀 Also i asked for no ketchup and onion but still got it. So attention to detail is required. Overall not a bad experience. 🌟🌟🌟

t.

Line was long but moved pretty fast.

P. S.

First time here. Wasn't too bad. The last person left their rubbish and spilt drink and food on the table. An older gentleman of the public cleaned the table for us even though my friend insisted that she could do it. He was very lovely and I'm guessing he's a local. It's nice to see that there are still wonderful people in the world.

O. W.

Great service loved the food and drinks.👍💲💲👍😁😀😃😄

M. E.

Average. Them ladies need to learn to smile for a change. Customers are people, not objects.

D.

This place nailed my order unlike some Mc Ds i have been to haha. Other than it being a bit too greasy it tasted very good and they were all quite bubbly. Plus the space was cool so i would recommend you stop by this place :)

R.

The menu board wasn't all on so wasn't sure how much the meals were.

C.

Not too bad very friendly staff 😇

B.

Ordered a mocha only 10 mins ago, almond milk is cheap for 50c!! The coffee wasn’t hot but thats okay as it was warm enough, & it was frothy and foamy. I love it! And I received my order pretty quick too, as there was no line because usually other mcdonalds would always tell you to wait on the side. Thanks mcdonalds mangere! Keep up the work.

A. P.

The carpark is always packed, ground littered with rubbish, - I recommend the drivethru. The inside is ok, and the food is up to standard.

S.

Breakfast yesterday morning and man was it yummy

K.

Very friendly staff and the food was very.

L. N.

Burgers were messy, looks like the staff were in a rush when preparing them. Its a hit or miss with their espresso coffees. There have been times when my caramel latte is on point, but sometimes the coffee is either lacking caramel or they've overheated the milk.

S.

I only get coffee and/or icecream at McDonald's and this was a warm day, where icecream was to be a treat. I had used the facilities, and santised/washed my hands so unable to use the kiosk to order my food, when a lovely staffer put in my order for me. Kudos to having great staff like this.

I.

Always coming through on the late night fix! My only issue is the fries are not fresh 😩 the consistency of service isn't all great too!! But they open so who cares haha

F. F.

The girls were well mannered & great place was clean & tidy would of been a five if the bums werent in there

D.

Go for drive through. If you have plan to dine in better go somewhere else. I think they have staff shortage and taking incredible amount of time to serve.

l.

So. 1. Not actually 24hrs. 2. To who ever is in charge of running the Google Maps for this branch - please update Google Maps advising when the restaurant is actually open, and the days that it's closed for maintenance. Your customers will understand and go to a different Maccas. Just for the love of God update your Google maps. Maccas workers - keep on keeping on guys, I can tell that management sucks with how few people they have staffed at this branch during the busy periods, and I appreciate you all👍🏾

M.

Slow service at drive through and sometimes orders are incorrect. Unbelievably when though ordering through Uber eats there's never been any stuff ups with my order. Food looks good and I'd say that's $6.99 for delivery well worth it. No waiting in queue or stress.

C.

Great 👍 not to busy as well 😅

r.

Good delivery of customers service

O. T.

The service was good. The restaurant area was dirty. Tables were not wiped down, drinks spilled on the floor, and rubbish scattered throughout. I decided to take my food to go. When leaving someone was coming out with a mop and bucket.

S.

Drive through was quick at 8am.

D.

Ok👌

M.

Great spot from over crowded places.. we be back for more Me time.

S.

Good service what can I say maccas is maccas

C.

Fast and sufficient service with hot and tasty food. Also has a indoor playground for the kids. Thanks McDonalds Mangere. 🙂

S. C.

I only get coffee and/or icecream at McDonald's and this was a warm day, where icecream was to be a treat. I had used the facilities, and santised/washed my hands so unable to use the kiosk to order my food, when a lovely staffer put in my order for me. Kudos to having great staff like this.

J.

Good service

J.

Dirty inside nobody clean the table

C.

Takes a long time to be served and always check my order before leaving.

P.

Its good, but drive thru is always packed on Thursdays ..everyones pay day

A.

Mediocre. Nothing special. Nice service

C.

Good service. Presentation needs to be worked on.

S. S.

This is more of a general statement about New Zealand McDonald's rather than this particular location. Get the frozen sodas. I had the frozen raspberry Fanta and it was incredible.

V.

Always polite service, hot food, and they can deal with difficult orders effortlessly

P.

It was ok , long wait though. Ambience was not so great and not clean at all.

N.

Long line at the drive thru as usual but the service was quick 👌 good service as well

m.

My kids favorite McDonald

K. N.

Have Been To This Maccas So Many Times Staff Need To Be More Alert I Ordered Hot Cakes And They Gave Me Two Knifes And I Can Be Standing There For More Than 2min Please Bring Back The 60 Second Challenge That Would Be Wicked!!

K.

Not the best service especially I was in the drive thru during its busiest period

K. L.

It was renovated and I am impressed with the new look. However, I miss refilling my drinks. Not sure why they changed that system. Looks like burger king one up them on that.

M.

Hit or miss with ordering here

R. A.

There camera system is bull kaka. Men use the lady's toilet and ive been in there seeing with my own eyes. Its creepy and knowing mangere Macdonalds have cameras that dont work and havnt done anything to improve this problem its disgusting. Well they either dont work or mangere mac donald's dont care

C.

Went here for a classic soft serve ice cream and for $1.10 it was perfect. Friends of mine bought coffee and weren't impressed but they did enjoy the ice cream

G. S.

I only went to the toilet I found that the drive-thru was fast but the restaurant was paru n the womans toilet only one toilet was working n it was disgusting

J. P.

Not bad when you have staff making up the orders not waiting in line

H.

A typical Maccas, meets expectations. It's a global food chain, so be it.

P.

its had an upgrade, looks much better than before 5 out of 5 for the makeover & service

K.

Fast clean only thing they weren't taking seating orders

S.

Service awesome, clean bathroom, meal deliver to my table. Im happy about dat and close 11pm on Monday i just finished work 1030pm so im grateful for once this year.

D. R. T.

Despite times through drive thru where we were short of an item we ordered and paid for until we decided to look at everything we had received while leaving then we discovered an item we were missing and couldn't be bothered returning in the line and doing anything about it.

K. K.

Excellent service apart from the back ground arguing. Pretty sure it was manager vs employee

T.

Welcoming Staff are awesome beautiful place to relax and enjoy your lunch.

N.

Enjoyed a feed at McDonald's second time here since Covid lol

R.

Been here great staff.they serve fast. Toilets are kept clean all the times. Good parking spot. Staffs are friendly .

T.

Drive thru here is maxed out with people buying excessive amounts of food.

C. F.

Fast and sufficient service with hot and tasty food. Also has a indoor playground for the kids. Thanks McDonalds Mangere. 🙂

N. W.

Great coffee, good food selection. Only down side was the lack of tidiness.

L.

Very fast service the workers are always friendly

J.

The self service screens inside don’t work - at least 4 of them, and none of them work... slow robotic service through the drive through. At least the ice cream machine is always working!

i.

Outside of shop not really appetizing please clean up hygiene

L. A. M.

Women's toilets needed cleaning. Front of the counter needed sweeping. Tables in the restaurant needed clearing too. Service was ok.

V.

It's OK. Can be slow at times. Food is fresh and hot.

J.

Tried the Kiwi burger for the first time. It was a little too peppery for me and I didn't care for the beer root.

M.

Efficient, reliable service. Clean store and friendly staff

S.

We got what we ordered which is always a bonus lol and it was pretty fast. Nice work guys!👌👍

G.

Quick service and clean store since refurbished some time ago.

F.

Very efficient food is always hot which is the most important thing get the best thing and you get the best sweet and the tastiest hot chocolate there ever

B.

Its very convenient for when you get hungry late at night or after a night out to just head there and get some delicious burgers to satisfy the hunger

o. B.

That place is ok but sometimes there machines are broken and they just take to long to get an order ready for a customer and the McDonald's app is not that good because it does not specify what the coupons are like if you pay for the meal on the coupon or not

B.

The food was really good and the customer service was awesome. Only problem was the tables covered with rubbish.

L.

Was quite busy at lunchtime..as you do...I checked my order and it was wrong..it may have been just one of those days

E.

It can be better but too much congestion during peak hours.it needs some work to make it bigger coz mangere there's alot of people.

D.

Food was nice but young boys hanging around drive thru a nuisance

A.

Nice one too

T.

Best to be avoided by weight watchers but yummy food is still there to entice.

M.

Great spot from over crowded places.. we be back for more Me time.

v.

Best food.....

B.

Service could be faster because it was terribly slow. Food was ok.

P.

What can also say about this place? Its Maccas, & I've also yet to have a bad experience with this place. Call me lucky😊

D.

Ok👌

T.

Never gives you receipt always have to ask for it not sure if this is normal or what

B.

Good eatin!!

A.

Decent place. But it would be easier if they marked the way to drive through better

A.

Okay but staff swearing in their language which was a put off but the food was good.

V. A.

Was visiting auckland and service here was prompt and with service. Very polite too. Thank you

L.

Customer service has improved by 100 percent

D.

Food is always hot and fresh, would recommend drive through as the restaurant tends to be dirty most of the time.

s.

The food was really good and the customer service was awesome.

N.

It's great, and theres a guy who plays Ukelele for entertainment. Pretty neat.

T.

Slow service both instore and drive thru... Its Quicker to drive to the Airport store and go inside.

P.

kids will love there new smoothies & and mums and dads will injoy the day with ther kids at mcdonlds vey cheap meals .

M.

Be prepared for queues

g.

Nice place to call into for a quick snack.

J.

Friendly service food hot and yum

D.

Awesome nice talk and service with uber eat

R.

Never do steamed buns and poor construction of burgers

S.

Service was really good and fast from getting my mocho and burgers

Y.

Love it

H.

Level 2.5 - clean, signage clear. Arrows on floor confusing but that's more me

T.

Not too bad, has playground etc

Z.

From time to time they muck up orders but overall lovin it

h.

Loved it, busy busy. Beautiful food

D.

Always the same everywhere....good old maccas

C.

Very clean and order was fast

G. S.

Friendly staff the coffee was a bit watery a bit more coffee would be nice

H.

Bout time the food was nice and hot

M.

Awesome service 👏

R.

Not happy with the customer service sometimes - seems to be a habit & I feel bad to complain because it's not very nice🙄

S.

Good service what can I say maccas is maccas

I.

Service is nice , place is clean

I.

I use to at mangere mcdonald but I left in 2012 It one of the fastest in mangere suburb good service keep it on everybody nd I will miss yuse all.mayra

S.

Ok

S.

The quarter pounder with bacon is scrumptious. The bacon was cooked perfectly.

M.

They always get something wrong and if its not that the waiting time for coffee is forever

K.

Mangere always an will the best Maccas in NZ 💯💯💯💯💯

P.

Exceptional service, good quality food, affordable

V.

Not the best customer service.

A.

Okay here just like any other Maccs

R.

They have their days but they're good most of the time.

S. L.

Great shop for a quick nibble and they have very nice staff

r.

A bit av'es, still yet 2 find a 5 star MacDZees

J.

Good service

I.

Great experience

f.

My go to place for hot chocolate

D.

Gets busy here service is ok no complaints

p.

It's a fast food place good service

R.

Nice

K.

Love their double quater pounder with adding mac sauce

j.

It's mcdonalds what more can I say average as always.

E.

Not the best McDonald's restaurant but not the worst

J.

Great place for a big city food is terrific

F.

Fast service..nice staff.

Q.

Good place to hold out when the kids are at school 😂

J.

Good service. OK fast food

M.

Yummy everything was Good

L.

A little under warm but took a while

T.

Good...but the wait is long!

b.

Got my order right this time 😁

J. K. (.

Awesome carting and mac cafe is so yummy

R.

Ol mcdonald had a farm mangere east the best

J.

Slow disorganized and dirty

D.

Yup that drive. Very narrow

L.

10 times better than Clendon

J.

Frozen coke zero machine worked.

M.

Its ok. A bit slow

D.

My family love it,,,it taste like home

n.

Love. Their. Bteakfast

A.

Too packed and need cleaning

T.

Quick & frendly services ..

O.

Food seems to be ok

B.

Excellent service an fast service

t.

Ok 4 fast food

R.

Very good service

T.

Ok coffee

M.

All good

z.

Food

F.

Love the fries...❤

H.

Nice and tidy Good amenities

C.

Nice and hot

d.

Ok

A.

I love it

A.

Drive-thru, good service

M.

Good food and service

M.

Drive through staff need to smile

A.

Drive through @Stoddard Macdonald

M.

Not bad

N.

Quick and on the go easy in and out

A.

I love the food and refreshments

U.

Always yummy cheap on the apps

K.

Always slow lol

P.

It's okay. It's mcdonalds

U.

Eat in is up to McDonald's standard

L.

Because i work at the Mangere Macdonalds

L.

The best McD's

E.

Friendly happy workers

d.

Fast friendly and affordable.

i.

Good snack and cuppa

R.

Very busy

G.

Great food for family.

P.

Good quality

U.

very nice

A.

Very nice services

F.

Very good

S.

It was good

J.

I said no pickles bruh

J.

Hot chocolate was on point

M.

Busy space..

H.

Cold food

D.

Good service and friendly people

L.

Good food

V.

Big mac is my favourite

T.

One of please for fast food

V.

Fast friendly

K.

Wow...what a ice-cream

h.

Good service.

T.

Excellent staff and services

M.

McDonald's with McCafe and drive thru

N.

sometimes good sometimes not

G.

Excellent thanks

R.

Easy access.

j.

My local

D.

Ok

N.

Great place for the kids

s.

Nice place.love it

S.

Nice and clean

T.

McDonald's service in every country

S.

Mcds r Yummy

B.

ok

c.

Needs more cleanliness

S.

Nice and quiet here

Y.

Good Fast food

T.

Open 24 hours

v.

Good

N.

Great

J.

Great service

J.

Yum food

j.

Nice environment to relax

c.

Kool

t.

My fav restaurant

L.

Good fast food

P.

Love it.

S.

Love it

S.

Excellent service

F.

Awesome place

N.

Good and fast

M.

Aa

I.

Loved it

N.

Good and clean

C.

Awesome service

T.

Satisfy with everything

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