Reviews of McDonald's Otara 99/70 3 Booth Dthru. (Restaurant) in Auckland (Auckland).
McDonald's Otara 99/70 3 Booth Dthru
1 Newbury Street, Ōtara, Auckland 2023, New Zealand
Description
Information of McDonald's Otara 99/70 3 Booth Dthru, Restaurant in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
We still don't have any reviews on this place
Map
Open hours of McDonald's Otara 99/70 3 Booth Dthru
Sunday
7am–11pm
Monday
7am–11pm
Tuesday
7am–11pm
Wednesday
7am–11pm
Thursday
7am–11pm
Friday
7am–11pm
Saturday
7am–11pm
Popular times
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Monday
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Tuesday
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Reviews of McDonald's Otara 99/70 3 Booth Dthru
N.
Definitely extremely busy but did get my AutoCorrect more than I can say for other McDonald’s so I definitely recommend if you’re in a hurry and get your order correct to go to Otara
K.
Service is really good, food is good as well but need to double check your orders incase you’re missing something. Didn’t need to wait long as well which is good, only downfall is the drinks. Asked for light ice and they gave me extra ice and it’s also never filled up enough, bought a medium mcfloat and the frozen was halfway and the ice cream barely even reached the lid. Other than that, this maccas still better than most.
J.
At the times I've ordered from here, burgers were great and fries were fresh. The drive thru service is well prepared and consistent. Great place 👌
L.
I ordered an Ice Coffee using the self serve as the drive thru line was long. When using the self serve, i got a lil confused about my purchase after not recieveing a docket with number. I had a very unsettled autistic child in the car waiting so it was differcult from the start.
After getting confused about the docket, i just left. I rang the restaurant 15-20min later explaining my situation over the phone, not knowing what to expect. The lovely lady who took my call said it wasnt a problem, & that i could make my way back and collect it made fresh when i arrive. I was so happy! Thank you Otara for making my morning and being accomodating to parents with special needs children and stressed out parents.
B.
Fairly fast food services, polite mannerisms contact less drive through, first time here in years. Well done Otara Maccah crew.
J.
Thee Staff-members there are very kind and very warm-OK!:))
R.
Otara McDonalds is by FAR the best in AKL. The food is ALWAYS fresh compared to many mc.ds. Thank you for always steaming the buns whenever we ask! Appreciate it =D
S.
Best coffee good customer service. However some staff need to retrain on how to speak to customer. And to smile especially the lady with blonde hair and makes the coffee
R.
Busy place. Average wait time for order. Friendly staff.
c.
Found a hair in my burger. Always check you have everything you ordered before leaving the drive-thru...trust me!
K.
This is okay I love the burgers though thx
m.
Food always hot and fresh but the drive through needs a rethink when it’s busy . Lots of people in the car park get blocked in because of the que to drive through..and two entrances to one lane of drive through!!!!????? If you’re wanting food in a hurry, don’t bother
g.
Staff great depending on who on nice to be more interactive however with customers otherwise great
E.
Something fast to eat when you're lazy to cook at home.
M.
Enjoyed my breakfast with my grandsons...even though the lobby wasn't cleaned...because my son asked if our tables could be wiped down. The quality of the food was fresh...
K.
Good service, Drive thru, answered straight away at intercom, Botany branch takes a while... Fresh food although supervisor maybe as different uniform needs to smile amd respond wgen asked questions and not just rush n close window?.. otherwise, clean amd hot when breakfast was received 23/06/2021
I.
Always great customer service. Its always packed when i come but other then that never had a bad experience regardless of it being busy food is always hot and ive never waited long like other Mc Donalds
I.
Watch out for the bigger at the end of the drive thru lol
A.
It's such a convenient location, unfortunately it's so packed with people it's not really "fast food".
Being close to MIT it's also a bit of a mess, but if you are happy to order via the kiosk it's still a reasonable place to get some food.
S.
Good customer service sometimes.
P.
Location location location; Excellent professional Staff Service. Very enjoyable Lunch from the great variety of food selection. And double with the great settings or the part of the MC Donald Restaurant, we occupied with three other family members of mine that we lunch there.
M.
Always fast service for us💃
M.
Slightly busy though, great it's 24 hours.
D.
Staffer was a bit curt when I was struggling with the app to redeem the special so I didn't get what I thought I'd ordered and I didn't learn how to use it better. Lost opportunity.
T.
Good fast service.
C.
It was the best mcdonalds I've ever been too. The bathrooms had no mirrors, I believe it's because no one could smash the mirror and use any pieces as a shank.
L.
Usually full, had to go back to get fries by the time i ate my burger it was cold. Normally good service but drive thru was rude.
C.
I have been to this McDonald's quite a few times, and while it can sometimes get really busy, they are generally quite speedy at getting orders out. I have only had one bad experience of not receiving all my items, but they readily fixed their error. Also, slightly less expensive than some other McDonald's stores in the area - not by much, but noticeable on some menu items.
F.
Food is always fresh
M.
need to make sure the fries are filled for the proper box size. I ordered a few large sized orders and the fries were not filled up to the top. It was basically a medium size. Not good as I would appreciate getting what i paid for. BUT the service is good which is why I give 3 stars
D.
Great service. Food was fresh and fast
M.
Spacious and tidy place. Staff is very prompt and helpful.
Specious parking space and handy location.
Bus station is next to this property so access is not a problem at all.
J.
It's a great place to eat! Self service on the drinks is king! Neat & tidy restaurant; great service; the ordering kiosks are good!
W.
Fast service friendly staff
H.
gd ppl
P.
One of my favourite McDonalds to go to. Always got my order on point. Friendly & welcoming staff that are always smiling. Clean & tidy with lots of seating available. Its handy as it's close to where I study at MIT, so I'm always there for lunch.
A.
Good service, the manager is the most present and hard working manager I've ever seen, very friendly
M.
I will always love this place. This is my go to place from when I was little and I even bring my own kids here too. Staff treat you like family and is very polite, happy and really fast workers. Any mistakes on my order it is always fixed on the spot without arguments. I would choose maccas over rainbows end honestly. Lol. :)
T.
Love the service from all the employees. I always recieve all items I ordered. Needs an extra drive-thru because of the amount of cars that que up, almost blocking the car park area. Otherwise great service & great food!
A.
They always forget at least one thing with my order. It's either a drink with the kids meal or fries. Really annoying and upsetting.
L.
Maca's is Maca's thank God. You can always depend on the taste & variety but this Maca's is badly run with sirly staff who never meet you gaze & act as though you are an imposition. I have even seen a cockroach on the floor. A LIVE ONE!
On the other side, they have a play ground which I have actually seen being washed.
J.
Service was bit slow but food quality was good
N.
It's okay got meals for the kid's
T.
Never get my uber order right. Missed 6 burgers last time. In store is a better experience. Helpful staff. Alot cleaner than most Maccas.
C.
Very friendly staff, food was hot and well prepared. Cleanest floors I've ever seen in a McD's - it's obvious that someone takes care of and has pride in their site. Will definitely come in again for a fry fix and will recommend this site to others.
M.
Good service. We were parked up but we had a big order so good service and good people
D.
Friendly staff, even at 11pm..after I finish work. I appreciate the effort these guys have to churn our cravings....but with a professional attitude. Thsnkyou McDonald's Otara
A.
Always fresh hot chippes always makes a difference fresh chips. Go to
M.
Great drive through service as they offer a park up and then deliver your order to your car and with a thankyou for using McDonald's.
J.
Clean and fast service
Was very happy with maccas today, felt safe eating out at this location. Not to crowded
k.
Just the waiting game that's all the food is good
R.
Just like any other of their many fast food restaurants in NZ
J.
Messy around the car park but inside assistance good and fast. Fo8d 8s fresh.
P.
10/10 Team. The only McDonalds in Auckland where their burgers look and taste as good as they look on the Ads. My friends and I stay out in Flatbush (1 minute drive from Ormiston Maccas), but would rather drive over to you to get a feed.
M.
Great so far, like the new look inside just wish they could do a lot better with the drive through when ordering it's pretty slow service.
J.
The place was very busy, due to this the place was a little untidy.
Food was fresh and good, also the staff was helpful, with their meet and greet lady was fantastic and helpful.
Nice idea that was introduced.
R.
Depends on who makes your order and what time of the day you go there you will have different experiences. My coffee tasted different on every order I made. Friendly Staff any way which convince me to keep going there.
K.
Slow service chips tasted like they were cooked twice but very clean compared to some McDonald's out there
K.
Might this maccas considered as a good place to do small drug place to the neighbours. I shocked some young children went to inside and tried to sell drugs to customers.
T.
Did not appreciate listening to loud Indian music being played by staff in the cooking area. It's okay to play it, but to a minimum, so that I can hear staff member serving me.
R.
Gr8 service clean and tidy when we arrived food was hot and fresh which isnt always the case well done Otara Mds
M.
It's a Maccas, everything tastes the same as any other Maccas, coffee is drinkable, service isn't as fast as the fast food name would indicate but it's friendly.
T.
Good service, foods always yummy, and hot chips is always a must. . No disappointment today 😌
E.
Sometimes ok sometimes not
E.
Professional gentle staff, and little girls with sparkling gumboots, a place to sit and watch the world go by
H.
The Quality of the food is always good here. Better then a lot of the other ones around. .
B.
Probly the only MacDonalds where the icecream machine isnt always broken.
O.
Hard to go wrong at McDs
S.
Quick service, with smiles and serviettes this time without having to ask. I just don't like those spoon straws for my milkshake.Next time I should check before driving off
A.
Nice new layout
R.
McDonald in Otara is the best fast food restaurant. It's fresh and fast. Very polite and cheerful workers. I missed that place. I loved eating crispy chicken aioli wrapped with strips bacons ummm yummy so delicious
L.
Friendly staff but the toilets need a good clean and a lot of air freshener
t.
Excellent burgers and service
R.
Service was good by staff, but my chips were warm almost cold and they forgot my spoon when I ordered my McFlurry which looked melted when I first got it, so I had to come back.
J.
They might be slow, but they get the orders right and fresh. Prefer this one over the otahuhu Mac Donald's as they take 30 minutes for 1 frozen coke
T.
Havent had any troubles with them even though iv heard from a few people that they're frustrated with this particular macdonalds and can the ice cream machine stop "not working" after 11pm please.
P.
Just a normal maccers. Only issue is they say it is 24 hours but it is not really, as around 3am they do not take any drive thru orders as their systems are apparently always down around after that time.
M.
Fast service. Staff were the happiest I've even seen a crew at any fast food place
B.
Every time I go and place an order for coffee and a brekky burger my coffee always come first and i have to chase my order of bagel or bacon and egg I end up making sure that I get it otherwise they let my burger sit the other day my burger was given away and when I raised it with the counter girl she handed me the order that was left behind because of her mistake...cmon maccas just need you to get the details right...
C.
Considering how packed this store constantly is (given its proximity to MIT Otara), the staff manage to perform well and prepare food quickly and, for the most part, accurately to order.
G.
If you want a terrible coffee, this place is a must visit. Or come in on a Saturday morning where the weekend staff will serve you an even worse coffee!
P.
Food good as can be for McDonald's food saff ok
V.
Always have to wait 4 ur order thru drive thru
r.
Quality service coffee in the mornings from one staff member though dont know about the food I only go for coffee if she is on
J.
Not bad
C.
Closing time but allowed us to finish our hot chocolate fix and quiet place to chat.
D.
Nice people polite service always ready to help
A.
As any usual maccas. Found to be slightly more expensive than the other ones nearby. Thought the menu prices would be constant. Nice friendly staff though.
H.
Had my son's birthday inside after hours we left at 11pm
v.
Awesome staffs.....
J.
Bruh when your born and raised in otara your automatically an otarian. The service is fast too furious I'm loving it
m.
Lady who works every night on the first window where you pay . I love your service!!
Q.
Awesome customer service and great coffee.. I have mentiond to manager his team on this morning had great customer service 👍
l.
Great feed early morning
F.
Great service and friendly staff.
n.
I love this McDonald's because they serve me perfectly not like the other McDonald's.
G.
If you want a terrible coffee, this place is a must visit. Or come in on a Saturday morning where the weekend staff will serve you an even worse coffee!
G.
Had to park in the waiting lane...again
B.
Drive thru was good and didnt wait long for food 👌
P.
10/10 Team. The only McDonalds in Auckland where their burgers look and taste as good as they look on the Ads. My friends and I stay out in Flatbush (1 minute drive from Ormiston Maccas), but would rather drive over to you to get a feed.
L.
Frozen cokes ad Fillet o Fish Yummy 😋😍
W.
The "Mc Donald's App, Makes such a Great BIG Difference.
Feels like I'm the "Ham Burgular"..
Thanks Ronald..x
T.
Quite clean and tidy compared to other McDs. Food was nice and kids enjoyed the playground.
J.
I can't speak for anybody else but they had pretty good customer service the day I went. Cheers👍
d.
One of the busiest McDs in South Auckland always service with a smile and great food!
D.
Nice to have a kids play area in this store
S.
Wasn't too bad. Did the new Maccas in Ormiston they seemed a little slow if not lost. But as I said it is a new store.
K.
It was OK at night. But had to wait long time in drive through. Many cars and may be there are short of staff.
R.
Mac's is good for many who like that food. I don't visit much, when I do the food is little bit out of my budget, costs, worth sometimes.
M.
Great service, very clean, wait time was minimal.
H.
This place has good and bad days with all foods. Extra slack on frozen cokes and ice cream though.
K.
The food and service is always good.
S.
Lovely latte. Fresh fries. Wicked wraps. Marvelous mcchicken. Friendly faces. Superb service.
G.
I was only visiting but, the family unit was very comfy and clean. Great service with extra milk and very friendly👍
N.
Always great service unlike Burger King up the road.
l.
I dont go often. But wen i do ?
Iam very pleased wf everything
I order. Thank you to the starf
for you friendly and helpful attention 😀 😉.
J.
Great service
D.
Rarely disappointing, always good for a fast feast. Really like how the breakfast menu is available all day.
W.
Always friendly at this store awesome workers. Variety different cultures here nice if you want to mingle
J.
Clean quick service. Food served fresh and hot.
N.
got a frozen coke. safety and distinct all good
R.
Otara Mc Ds is the place most people go to for a quick munch on the go.
J.
Thw tables and floors needed more regular and more efficient cleaning. A bit messy and sticky.
S.
Dropped the ball a few times over the past 3 months. Someone genuinely apologises after each instance. Maybe this place is understaffed
M.
Very crowded between 12 pm- 2 pm during weekdays because its located near the MIT Otara South Campus.. Food taste good
B.
Drive thru was good and didnt wait long for food 👌
R.
Accurate and friendly service. Pleasant manners with staff
F.
Staff are not very good listeners gets orders wrong had served our ice creams by lying the cones on the front counter whilst putting the paper tissues around the cone very dirty and unproffessional
n.
I love this McDonald's because they serve me perfectly not like the other McDonald's.
S.
It is a very good and high quality restaurant and you will get your moneys worth
I.
Good service. Nice and clean. Friendly staffs.
L.
Airport is best McDonald's should staff happy all the time to service the food.
S.
It was clean and tidy, though their chai latte wasn't very nice
B.
Fast friendly service through the drivethru
m.
Good macdonalds but not really eeliable for steam buns after hours.
h.
Good place for eating and parties. All employees are friendly and clean as you go.
M.
Some times, some times bad, but always McDonald's
l.
Favourite destination. Tasty and quality food. Provided with offers and good services
L.
Always love eating at Papakura McDonald's friendly staff and food always taste fresh
k.
Staff here are nice and friendly compared to most other maccas
G.
Staff very friendly with good service, place nice and clean
W.
Lady at the window at drive through was rather rude.
w.
Great coffee and friendly staff and they are open at 6 am.
L.
no more sausages which were my favourite for a quick breakfast choice.
T.
Great customer service 👌
R.
Friendly service.
A.
First server got everything wrong and was really rude about it
t.
It's OK the coffee was good that morning
c.
Not a very clean McDonald's
L.
Love love their coffee affordable price with excellent taste and staff as well
a.
Poor service untidy and not very clean ....surely some more staff and efforts to getting food done will be nice heads up
P.
Always busy, but you don't wait that long.
A.
Foods great. Most times the drive thru wait is too long
p.
need to add more pure vegan food items in the menu pls
A.
Its McDonald's, what do you expect. Quick service, average quality.
E.
Otara Mc Donalds a bit busy but they ALWAYS get their orders right.
R.
It was very Local....but not crowded and the Staff are friendly....but the drive thru does get a bit packed
A.
Super fast and friendly happy staff as always!
I.
Nice people on drive thru
M.
I hardly eat any fast food.
P.
Food's put together well, just really slow service.
A.
We arrived there during the busy period, just as the market was nearing it's end. Waiting period was about 20mins.
M.
Got our meal awesome
L.
was ok, a bit slow when you go in
j.
Love the double quarter pounder with steamed buns and add Mayo large combo
S.
Morning breaky always good to stop by the hood an order always fresh an always with smile 💯✌
L.
Great place 4 a mean munch...hood otara
K.
I just love their double quarter pounders and triple cheese burgers
A.
Great service and friendly staff, nice and clean too...
L.
Great clean store with fast drive thru
L.
Fresh fries. Great service. Inside and outside clean and tidy.
M.
Budget friendly, child friendly, carpark friendly... what more could you ask for
H.
As every McDonald's great place with awesome food
M.
Always busy and taken agez for the order but stuff very friendly
V.
Burgers were fresh as always kids love it
N.
Ok food but they still dont sell alcahol #sadface
L.
Beautiful place and Awesome service
J.
The food was Ok but the tables and floor were dirty and untidy on both the occasions I've been there.
S.
Very busy and long ques in the evening
D.
Great service. Value for money the Mcdo way ☕
O.
It was A ok
V.
Great service and yummy best mate promo
F.
Great service and friendly staff.
L.
Very convenient. Open 24/7.
Z.
Just like every other McDonald's
Z.
Love ormistion McDonalds very clean and good playground for the kids
B.
Nice and clean. - better than it used to.
J.
Keep getting orders wrong so I dont buy takeouts anymore.
L.
They got my order right and on time via drive thru!
B.
A little grubby but the food is okay, coffee good and the staff are friendly.
J.
Quick and great service.
#.
Good location, clean and quick service
T.
Excellent Food and Customer Services
J.
I love McDonald
P.
Was good would go again
G.
Had to park in the waiting lane...again
v.
Nice and easy to get to and i like how it connects with the Z...
M.
Clean shop with good turnover so food is fresh
E.
Great service . Bad customers . I mean most of customers are drunk .
L.
Frozen cokes ad Fillet o Fish Yummy 😋😍
D.
All good. Hot food and clean environment
F.
I have been to Mc Donald for so many times. And I have been loving this so much.
T.
Lovely staff, clean place
v.
The fries were horrible n half cooked n burger was kinda dry
n.
Generally a great coffee soy flat white..
M.
Quick and efficient. Hamburgers tasted great.
K.
Always caters to big groups. Warm welcoming staff
S.
Wonderful place
R.
Good customer service experience
m.
Environment is not tidy enough.
M.
Because its McDonald's and it's close to home . Dislike ; same excuse every night with the ice cream machine .
F.
Big brekkie chicken burger came without the chicken pattie for a start...
R.
Love the people that works there
t.
Service is ok
S.
Good food and service. Friendly vrew
R.
Long wait but good service
r.
Nice Food and Nice People. It's the place to be!
D.
Slow service staff playing to much instead of serving
L.
Best McDonald's coffee out
l.
Great feed early morning
U.
Very clean place and very efficient service
C.
Yum
S.
Always has fresh chips
R.
Was quite dirty. Wet floor, can easily slip
T.
Very friendly customer service
J.
Pretty busy at 3:20 during the school days
J.
Easily accessible,good service,affordable
P.
Always make delicious coffee
A.
Long wait time for food, place can be a bit untidy at times
M.
Mocha taste like normal coffee
B.
Just got a coffee on way home.
S.
Excellent customer service
G.
Good drive thru service
j.
The hot chocolate from the McCafe was amazing :)
R.
Food always the same quality
P.
Ohhh best mate hunger paster is the best
S.
They stuff up my food order
S.
Good coffee and fast service
b.
Long time to deliver food
S.
It's Maccas. Great service at this one though.
C.
Great service, friendly staff and clean environment
t.
Actually easy and faster for Southside
A.
Drive thru was good quick
H.
Very slow on sevice
J.
Did not experience a quality service over there
C.
Quick and easy. Can't go wrong
A.
I don't like McDonald's but i love BK
T.
Better then all the ozzie Maccas for real!
J.
Best McDonald's I've been to
D.
No more customer service ...
A.
Quiet one
M.
Very quick happy to serve
D.
Loving them hot cakes.
I.
The best maccas in new Zealand
M.
Very busy drive through.
C.
Staff were really good.
K.
Love McDs,awesome selection
s.
Good food fast service
G.
Fast service, friendly staff
R.
Great service, friendly staff, and convenient. 👍👍👍👍👍.
S.
It's ok
J.
Nice. n clean
J.
Drivethru takes far to long
L.
Toilets need better maintenance.
K.
Cleanliness needs to increase😁
L.
It was fast and hot 🍔
J.
Good service but not satisfied
C.
average drive thru
B.
Good food fresh good service
r.
Enjoyed the eatables with homely hospitality
S.
Better service than Mangere,
I.
Quick service.
R.
Great service