Reviews of KFC. (Restaurant) in Bombay (Auckland).

Name: KFC
Address: Motorway Service Centre 2038 Great South Road, Bombay 2675, New Zealand, Bombay, Auckland
Telephone: +64 9 236 0615
Price range: €€
Rating: 3.2

KFC

1839 Reviews

181 Comments

Restaurant

Chicken restaurant

Fast food restaurant

Fried chicken takeaway

Motorway Service Centre 2038 Great South Road, Bombay 2675, New Zealand

View all the reviews

Description Map Open Hours Reviews Contact Photos

Description

Information of KFC, Restaurant in Bombay (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has a low rate, this doesn’t mean that they offer a bad service or don’t treat their customers well. You should take into account that in almost all cases people only give reviews when they are angry with a service, and not when they are happy about it.

Map

Open hours of KFC

Monday

9 a.m.–12 a.m.

Tuesday

9 a.m.–12 a.m.

Wednesday

9 a.m.–12 a.m.

Thursday

9 a.m.–12 a.m.

Friday

9 a.m.–12 a.m.

Saturday

9 a.m.–12 a.m.

Sunday

9 a.m.–12 a.m.

Popular times

Monday

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Tuesday

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Wednesday

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Thursday

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Friday

9
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Saturday

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Sunday

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Reviews of KFC

W. B.

Absolutely the best when it comes to quality product! Other stores in the great Tāmaki Makaurau imho the chicken is either cooked with burnt oil, the pieces are getting smaller, dry inside or has a taste other than chicken.

h. j.

It’s a good KFC this one, for the second time I had a good experience here, good service too. Reason for not giving 5 star is the toilets, could have been cleaner.

J. T.

I have stopped here twice when driving South and both visits (1 at around 2pm and the next visit was around 3.30pm months later) I have been served with wicked customer service and excellent food. I am fussy an annoying customer who asks for many things at the order window and they person behind the counter remembered it all and also offered plates and cups which not many do, normally have to request. I rate this KFC highly.

N. N.

Actually a good place. Tasty food. But only one lady was serving on the drive through window which was difficult for her. Tho she managed really well. Management needs to think about staffing.

The touch screen made ordering way better. Friendly Staff and they smashed through the orders so quick and got all the items correct

Due to visiting during dinner rush had to wait for 30mins but they were really good at letting customers know the wait period very awesome customer service

Really good, not over greasy. Friendly staff. Just a shame like many other NZ businesses they support separatism/discrimination. So sad to see!

Best KFC. Never packed. Always fast. Staff seem happy Mean.

P. E.

By far the nicest, fresh Chicken I ever had. The establishment was very clean. Perfect standards overall. Good customer service both a the window and at the counter. Positive vibes from this place with fine music to back it all up. And the times the kai arrives. Or is served. Fast indeed.

Busy place for drive through. We did online order and walked in. On the plus side the person serving us was good and the chicken was far better than any we've had from Pukekohe KFC.

Way better than Te Hawera thats for sure. And they finish at midnight. Awesome

Well done KFC Bombay! Order was correct and service prompt. Thankyou! I'll be back

We live in Pukekohe and we travel to KFC Bombay because it's better than Pukekohe. Food is always hot.

M. B.

Didn't enjoy my order. My first time probably my last time. Gravy and potato was tasteless. Chips okay Burger was good. My drink of coke again tasteless didn't taste like coke. And these puffy things not sure what I was eating.

L. J.

Stopped for coffee and to get a quick snack for mum, toilets were not that tidy due to high use I'd say as it is a major stopping area off the motorway and a great relief spot and fuel stop after going through the Auckland city motorway heading south. Has drive through and uses touch order menu option as well as counter service. Wasn't a very nice atmosphere actually inside chose to have ours in the car out in the carpark then headed off again.

Lines are long, we didn't have to wait long. Food was still hot n service was great. 👍

had the best two pieces of chicken i think ive ever had from kfc the other day in my boss box

W. E.

Chips were hot and fresh, chicken was ok, could have been a bit hotter. Table was clean.Food pretty good over all . Toilets were average and no toilet paper.

Chicken was pretty dry not fresh

Nice place to have a quick snack if you going to Hamilton!

We had a quick stop for lunch during our road trip. I was pleasantly surprised with how much I enjoyed the experience here. The place was very clean (we came in the morning), staff were friendly and non intrusive. Lunch was great as well...chicken and chips were all nice and hot.

D. B.

Quick, food was fresh, salad in twister was fresh, made a nice change from other KFC, there was actual crunch in the salad. Staff told us about promotions and explained what to do, only 1 to give a key ring. Kept the seating area clean.

J. &. W. B.

Hands down best KFC I've been too. The chicken was cooked beautifully, there was no greasy residue on hands or in box. The chips were cook perfectly with crunch. The restaurant cleanliness was immaculate, not a single thing out of place. Absolute perfection. I would happily drive the 50 minutes from my own town to dine there again if it stays to this very high standard. I read prior reviews which were a mixed bag, glad I didn't listen. 10 out of 10!

Untidy. Slow slow service at front desk. Food ok but no salt or pepper with food

Fresh ingredients and clean restaurant. Would definitely return.

s. d.

Good service clean store. Awesome food always is from KFC. For myself that is. I'd be a member for life

A. H.

Need to work on delivery for in store. Food coming out was slow ( 4 mins between orders and then orders were often incomplete. Drive through took priority.

S. W.

Had the misfortune of locking my keys in my car at KFC Bombay today. The staff were incredibly helpful and the supervisor so graciously allowed me the use of her personal cell to phone for assistance and refused any payment for her minutes... I'm so grateful. Also the chicken is the very best I've tasted in a long time... So juicy, fresh and non greasy... Yummy!!!!

A little bit overcooked and burger was left out of a combo

Friendly staff and fresh food.

Top food, definitely recommend

Busy place for drive through. We did online order and walked in. On the plus side the person serving us was good and the chicken was far better than any we've had from Pukekohe KFC.

J. C.

Good customer service.

Good service but a little light on product

They have those touch screen kiosks to place your own order, but you cant customise your meal, so I couldn't order a zinger tower. Don't bother, just order at the counter.

L. R.

Clean, prompt orders, comfortable seating. The view is unremarkable but it is a very convenient stop, especially with two petrol stations and an EV fast charger nearby.

Best fries i have ever had!

Luv there Hot Wi go cooked to perfection.

It's ok. Would like a smile next time but I seemed to upset the cashier by changing from a large combo to a small. That messed everything up as she forgot my popcorn chicken order. Oh well.

Was average got a winter deal chicken was undersized and if I hadn't checked the bag would of not received coleslaw which is a pain in the are when you get home they offera voucher next time but who can be bothered going to pick up a coleslaw only so who's the winner

A little bit overcooked and burger was left out of a combo

P. S.

Without a doubt the most exceptional KFC experience I’ve ever had. As a Hamilton man I can quite comfortably say that I’d happily drive from my dwelling in Ham East out to this establishment just for a humble ultimate zinger burger combo.

R. G.

Unusually give excellent feed back. Chicken was under cooked and dripping with fat. They got both ofnoir orders wrong. The restaurant was very messy.and the toilets were absolutely disgusting.

Tasty food, although order wasn't correct

Amazing service, with Great food. (They actually put extra salt on the chips like we asked) with minimal wait time!

F. G.

It took at least half an hour for our food which did annoy us as we were traveling like many others also waiting impatiently for theirs. The young lass behind the counter kept her smile and pleasant manner the whole time. When we eventually got the meal it was excellent. Maybe this a outlet just needs more staff to join the excellent staff already working there

A. R.

It's nice to go somewhere at 1130pm on your way home from work and get a genuine smile from the person serving you. Fresh orginal chicken and the chips were fresh and the right amount of seasoning. Out of a lot of things but hey it's late at night what do you expect. Really nice experience and a great improvement our last visit. Thank you

Great hot food , great service too.

C. J.

Always a decent feed as you'd expect, and because it's so new the restaurant is clean and modern. The problem is its very slow, the usual wait at 6.30pm during the week is about 30 minutes (averaged over my last 5 visits) Staff are friendly, in fact the best staff member ive ever had at kfc was here. 4/5 because of the wait times

I was not happy with the meal I got from them in take out. I rang them up and they replaced my meal. Thank you for that. I give you 5 stars for service

M. H.

The staff seem pleasant enough some of the management team a little out of touch the restaurant clean and tidy delicious food service time a little bit long but overall great place to stop and take a break from your journey or pic up dinner on your way home after a hard day's work

M. L.

Absolutely lovely staff and was great to see them smiling and actually enjoying their job and wanting to please their customers. Wonderful work team!!! Even the lady cleaning the restaurant area was smiling and so quick!!! It truly is lovely to seethat thestaff enjoy their job and have pride in their place of work. Obviously they had been very busy when we got there but as soon as they had time there was someone outcleaning tables, emptying the bins, sweeping the floor. Refreshing to see everyone happy in their work.

T. P.

Very good, new KFCand friendly staff. The only recommendation I would make is to have a rubbish bin placed in front footpath to the left as you walk out of the front door. No bins to place rubbish in when heading to your parked car, we have to walk over the other side to the bins there

Love this KFC beautiful located in affluent Bombay overlooking the Bombay hills. It's quite a popular KFC to catering to towns nearby. With the population boom and Aucklanders coming to live south, it's only going to get more popular.

Best KFC IN AUCKLAND Food and staff both awesome. Thank you so much will buy KFC again but only from this branch. Fresh food than other kfc I tried.

Always make it fresh. Very fast service in busy hours.

D. R.

Food is good but under staffed and slow. That was 2 months ago. Tonight there were almost no customers. The staff were lovely, we had to wait a while. And the chicken was very over cooked. Just not good enough to make me feel like coming back.

C. W.

No menu before you get two the order box. That slows everything down. Took a long time for someone to take our order. Chicken was good but chips were soft.

D. W.

KFC is always good but constant issues with the extra seasoning on the chips, no matter where we go we rarely ever get the extra. Otherwise no other complaints

Had a rather large order and there were so many mistakes..the Chicken was dry and over cooked not the best KFC experience I've ever had hopefully it was just a glitch

P. K.

Recently opened, but starting to look a bit worn already. Being new, the layout of the tables is good with areas to suit groups, families or individuals. The food is typical of what you'd expect from KFC. There is a drive-thru. Only one or two counters, and four screens to order from. Plenty of parking outside. Access from the motorway is easy, getting out of the carpark is not nearly as simple.

Chicken very dry. Service was quuck tho.

Service good but are running out of food ,not good

J. G.

Slow - 20 plus minutes from ordering to eating. Restaurant needed cleaning, rubbish bins overflowing. Food was good once it arrived.

Always love that the food is hot dont like the machines u have to order on tho they dont understand quiet like humans how u want ur food

W. H.

I ordered a box of 8 wicked wings but they only gave me 6. I took it back and they added 2 more and apologized. No harm done but 4 stars not 5

Best kfc I've ever been to. Chicken is delicious cooked in clean oil well done Bombay kfc team.

Short line. Efficient. Yummy KFC

Friendly staff, fast service, good non greasy food and absolutely spotless store, keep it up KFC Bombay.

Service was slow but worth the wait. Chicken was not greasy & I rate it up there with the old time KFC which wasnt a cold grease ball.

Very busy so tables were not cleaned often ,had to wipe my own down. The four kiosks were not working and the wait for food was 25 minutes.

It was quite late when we visited but the chicken was fresh not hard and dry and quick service clean and tidy premises

Perfect service, hot food

Great, tasty and friendly staff

KFC Bombay is very well looked after, and is presented well. The Zinger burgers are delicious but the twister wrap we ordered had no chicken! Quite strange for a friend chicken shop...

The food was good & hot. The wait time was far too long!!! Make it better please!!!!

M. S.

Ive seen really bad reviews about this place. Have visited once and they got my food order right. I asked for water and they gave me fizzy but that was easily fixed. My experience was a good one :)

Much better than the Pukekohe store. Food was good, especially the chicken. While super new, the crew could just focus a little more on cleaning the dinning area.

Good customer service and good quality food being processed thru the window everytime. Lots of other kfc can't maintain their standards but these can. Will always go Bombay kfc tbh

Very good staff. The customer service was really great. Really fast service as well.

Always slow service and dearer than other kfc's for the same items.

Great service and good at offering a cheaper way of getting your order

Chicken ok but chips under cooked and very little salt. Second time this has happened so won't be back

It was okay, food was good but they had run out of several things which was disappointing.

Food was lovely ... hot and fresh ... cant say to much about cleanliness in the restaurant... disappointing

To be honest, place wasn't the tidiest, but food appeared hot and fresh.

Its new and shiny and food is as good as fast foods get. Easy access on and off the motorway at Bombay helps too. No way I was going to cook dinner anyway

Brilliant service from Naomi & Ersh, the drive-thru was loooong BUT NAOMI WAS AMAZING & EFFICIENT, coz we fed the marae with order... happy holidays ya'll...

Food was fresh and friendly service. We arent use to that in Thames. Lovely store

Top food, definitely recommend

The only time in literally months where a KFC has actually used an appropriate amount of salt well done 👏

Service really slow through drive-thru, there was only 2 cars in front of me and I had been waiting at the speaker for 10 minutes before getting the "Hi, place your order when your ready".

All good.

Friendly staff and fresh food.

Nice spot. Need better choices on Bucket deals. Good service 👍

Still a few things to sort out but chicken isn't to fatty. I don't like the counter layout though as anyone can walk through the gap in the middle. It should have a spring top so workers can be save from abusively aggresive clients that make come in.

Great kfc new clean good service exactly what you would expect great job 😊

Another great stop if your on your way south, massive carpark could do with some overhead shelter. Food was delicious and premises were clean and tidy, will definitely stop in again.

Malvina was the best. And your restaurant is so nice and clean. Also the chicken was wonderfully juicy.

Got exactly what we ordered, no need to go to check out, not a long wait for pick up

Lovely lunch with my daughter. Well cooked food and served nice and hot. Thanks for a nice experience of KFC .

Great service the little lady that served us late last night KFC BOMBAY you guys should be thankful to have a staff member that goes out of her way to do a great job .

Limited menu compared to other larger kfcs, still makes a good burger

Probably the best KFC around. Food was actually top quality!

Just opened and already has a great KFC atmosphere. High tech too, with the automated self service machines just like McDonalds. Heaps of parking outside.

This should be renamed to KFC Tradies joint, definitely popular spot for all the tradies, and great smiles and customer service from the young lady at the counter, greeting all the customers. Cheers

Ran out of chips before lunch. The female on drive thru was very polite but it did look like service was very slow over the counter

Very helpful staff. All the right food, good food, not too fatty.

Ok but no seasoning on the fries. Disappointed as you don't find out until you eat them and I had left the place

A bit of a wait. But very nice chicken hot and the tables were clean and the toilets were clean also. Will try again later

Lovely new shop. Great place just to get out and stretch your legs and get out of car. Service was a bit slow but it was lunchtime with a lot of workmen in there.

Nice fresh new KFC place. Everything is new. Staff are really good.

Nice service through the drive through&good typical kfc.

Not too busy, but easily accessible from the motorway offramp.

Shop was great .Just a bit small for a busy place like the Bombay interchange. From 5 pm it gets busy.

Got there at 10.30pm No toilets as drive through only. The chips had no salt and the gravy was watery.

Nice clean toilets, friendly staff, order was correct. Will definately recommend and call again.👍👌

Lots of ruthless reviews here. I went today and got great burgers and the chips were actually fresh and hot, cant complain.

Big line went fast Friday night, all good

Very clean and tidy. Food was pretty much cooked to perfection. One of the best KFC meals I've had.

Ok, food was slow. Disappointed with how dirty it was considering its still fairly new premises

Have only used Drive thru (meh I'm lazy). No major issues experienced on my end

Good food, although they forgot to add any seasoning to the fries which nearly unforgivable ;-) also a long wait at the drive through.

Honestly the best KFC I've ever had from start to finish. Quick service and quality product.

Some of the best kfc ive had...

My wife locked keys and phone in orange car Thank you to lovely boss who was great and the most caring person who loaned the phone for help greatly appreciated 💖👍👍👍👍👍

Rubbish stacked high in restaurant ...short staffed ...unclean tables ...get more employees

Food wasn't hot and a bit on the overcooked side.

toilets could be cleaner. water from tap was too hot to wash hands. food was served promptly

One if the more efficient kfcs in terms of service time

Small ..but plenty of carpark

Nuggets were delicious, plenty of seasoning on fresh chips overall good

Clean,fast service ,great parking, good location

Nice clean restuarant. Not terribly fast service! Staff very friendly and helpful.

Long wait for orders and the staff were quiet avoidant of everything outside of what their role was

Super busy, everyone's heading south for holidays. Feed was awesome.

the best wicked wings in the south. I drive 5 hours to get these

Ecellent hot fresh chicken. Waiting time sux but worth the wait cause its allways hot even the chips

Enjoyed my stop here. Convenient to the motorways, good food and friendly helpful staff.

One of the Best wicked chicken wings in Auckland. Fresh, Juicy and crunchy.

Best tasting chicken and Mash&Gravvy so far compared to other KFCs around. Quick and excellent service!

Chicken was a bit oily. Much better access to the motorway than the other group of shops.

Chicken was not hot and was dried out...chips were good.

The service was a bit slow but the food was amazing

Very slow and missing orders or get given cold or unseasoned fries

Good, pretty normal KFC. Doing a roaring trade worth people exiting Auckland

The best KFC around but getting orders wrong very dirty restaurant and toilets.

Great service and staff double checked my order for missing items, great process!!!

Best KFC I've had. Hot, fresh and fast service. Restuarant clean and tidy.

Pretty good for a new KFC store very well situated chicken's done well good service

Excellent service. Good quality meals. Lot better compared with other KFCs.

All food was very hot when it arrived. Chips were good and crispy. Better than the pukekohe branch.

Just another KFC...drive thru was very busy but no one was at the counter inside...by parking and going inside I jumped at least 4 cars in the drive-thru queue.