Reviews of KFC Colombo Street. (Restaurant) in Christchurch (Canterbury).

KFC Colombo Street

1577 Reviews

225 Comments

Restaurant

Chicken restaurant

Fast food restaurant

Fried chicken takeaway

258 Colombo Street, Sydenham, Christchurch 8023, New Zealand

Description

Information of KFC Colombo Street, Restaurant in Christchurch (Canterbury)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has a low rate, this doesn’t mean that they offer a bad service or don’t treat their customers well. You should take into account that in almost all cases people only give reviews when they are angry with a service, and not when they are happy about it.

Map

Open hours of KFC Colombo Street

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of KFC Colombo Street

s. c.

Went in the drive through, got home and found no potato in the potato and gravy. Tried ringing twice and no answer. One hour later my daughter went to KFC Colombo Street too. Her order was missing the fries. She tried ringing and as usual no answer. She finally went back in and was told to wait in her car. A staff member appeared in the doorway expecting her to get out of the car and go collect them. No apologies! Also, I’ve noticed KFC haven’t replied to any of the reviews on here. Sloppy work KFC and staff need training in customer service. We won’t be back!

W. W.

Normally good but this time I was in the drive through and had beggars hassling me for money. I told them and they said they had removed him before but now hes back. KFC may need to get better security

c.

No counter service the day we went. Chicken was pleasingly dry and free of oil. Chips had a bit of a greasy taste but otherwise sides were good. Online ordering to click and collect was confusing with no counter service but in the end they let me inside to pick up.

C. R.

The store is much nicer now that it has been remodelled. The self service kiosks are fast and easy but lack some of the customisations you can make at the counter (requesting specific pieces of chicken, adding cheese to a burger). The restaurant is possibly the cleanest KFC I’ve ever eaten at. The service is good but still feels like they’re a bit short staffed, the food was fresh, hot, and well seasoned!

S.

Sat 26th Feb at 7:40pm - Someone give the lad on drive through comms a raise! By far the best customer service I’ve received from a fast food joint in years.

L.

Top marks! Although very busy staff were polite and patient... Could do with maybe 1 more team member ??

A.

Great service, the trainee that served me did a good job, although halfway through eating my chicken , I found a hair coated in 11 herbs n spices stuck to a bit of chicken.

R.

I live around the corner, what a blessing that is. Great chicken every time!!

D.

Was good.. been a few times .. sometimes you get salt on chips ,sometimes you don't

G.

We went in to order but was a shambles no one serving behind counter there was a machine to order but needed a code but didn't tell you how to get it went through drive through that was good

B. E.

Depending on the time of day is wether this store is good or not. During the day the staff are friendly and not shy to fill the box with chips and the food is always fresh. At night the staff a rude and the food is normally dry or the wrong order. Food is food and you pay for what you get but it would be nice to get treated better.

j.

It's okay place,but not that fast service as it meant to be fastfood

J.

The Chip where amazing today and service fast...first KFC meal I would rate ,

J.

Easy ordering good customer service ✔

R.

Great kfc. Really nice and crispy chicken and quick service

s.

Good for take away fast food but not healthy

R.

Uber eats order instructions for chicken pieces was not carried out. I don't eat the red meat so couldn't eat it.

T. D.

We got the wicked box for $7.99. Great value for price four wicked wings, chips, bun, potato and gravy and small drink. Couldn't eat it all for lunch. Had the rest for dinner.

C.

My son's favorite place, we enjoyed it very much 😀

G. N.

Fairly average. If you know KFC in NZ you'll know what to expect. Reasonably slow service for a fast food restaurant. If you're lucky you'll catch the staff on a good day and get friendly service. If not you'll basically be ignored except for someone taking your order with an extreme lack of enthusiasm

I.

The food is great. We are very satisfied

G. R.

Bit on the slow side for service at 1pm, at the counter . Drive thru got the best service. Guessing the checkout chick didn't want to be there. Not to friendly. The food was of an edible standard but not what i envisaged. Potato and gravy rocked. Never changes.

E. E.

Great experience, lady at speaker could understand me clearly. Spectacular customer service. Everything correct in order didn't forget the napkins. Nice n fast ! Best service I've had from any kfc well done!!

R.

Double downs are back! Like most kfcs there's nothing fast about it but my meal was correct and ready in a timely fashion. Nothing wrong with some dirty bird

A.

The Maori manager there is "ALWAYS" super friendly and polite. Great service with a smile,...he would make a good personal trainer at a gym!

C.

This site if kfc okay not a lot of sitting but tidy and quite busy

S.

For some reason the chicken is always good here, its never greasy,can't say its always like that but its good to know they are there when we went them.

C. 4.

Double downs are back! Like most kfcs there's nothing fast about it but my meal was correct and ready in a timely fashion. Nothing wrong with some dirty bird

G.

KFC IS KFC What can I say .

L.

Chicken appears dry....makes one wonder if they heat up from Day Before. Service is inconsistent!

M.

Food was great, friendly staff, the automated ordering system is fantastic.

J. M.

Very clean compare to the other branches around christchurch and the indian lady at the front was very friendly. Most kfc that ive been around chch was not good on customer and they dont clean the table aswell. So this branch is a place to go if u want to eat kfc

C.

This site if kfc okay not a lot of sitting but tidy and quite busy

J.

Overall pretty average Rangiora KFC is better

M.

Yummy Alwayz have lovely chicken &fryz/Cheers!!!!!!!!

S.

For some reason the chicken is always good here, its never greasy,can't say its always like that but its good to know they are there when we went them.

A.

The Maori manager there is "ALWAYS" super friendly and polite. Great service with a smile,...he would make a good personal trainer at a gym!

A.

Food was good. Service was ok but not great, no one on the counter and had to wait whilst staff appeared to look at each other to see who would serve. Cleanliness was poor. Rubbish on tables and floors. Food and drink splatter on table.

A.

Good friendly staff, fast handling, and tidy store

S.

Not to bad but a bit overcooked.

T.

The best KFC in Christchurch the chicken there is always consistently tender and not too Heavy. Who ever runs that place should run them all

L.

Chicken appears dry....makes one wonder if they heat up from Day Before. Service is inconsistent!

R. M.

Busy but effective service. Clean, neat and compliant with regulations. Food fresh, and well done. Best KFC I have been to in NZ.

R. D.

Very Very Very busy in drive through entered at 5.50 pm . Finally got served at 6.35pm. Felt sorry for the young lady that took our order She was very pleasant and polite. Although she mentioned they were short staffed.

z.

slow service, ok food

M. C.

Well they forgot my bread rolls! Was so looking forward to them. Boohoo. So after I eat my delicious zinger burger I will walk back and ask for my delicious rolls-hopefully they're nice enough to give me a free dessert.Lovely staff fresh food, just understaffed.off I go...

M. Q.

This is an ok KFC. The KFC is tidy well presented and has good customer service. I like the occasional KFC meal as an evening substitute. The meals are good and there is plenty of choice. There is a meal to suit any time of the day. Takeaway or eat in are both no problem. Located on Colombo Street there is adequate parking available.

T. G.

It's not too bad if only they could actually listen and add extra seasoning on chips when asked. Extra seasoning is the most important part of my KFC Fix.

M.

Food was great, friendly staff, the automated ordering system is fantastic.

S. S.

KFC delivery now exists!! We ordered and it arrived at our house within 10minutes. Great deals and coupons, however, last couple of times the batter was still a little doughy in parts.

H.

Fast drive thru, good product. Don't attempt to alter any menu items (e.g, no sauce in burger) as this will be missed. Otherwise, a good experience.

A. C.

It's more than 20 years since I last had OFC. Everything was just as good as I remembered, except the bean salad, where the percentage of sliced free beans was greater than I care for. I could live on the potato and gravy. (That may be a slight exaggeration.)

A.

Pretty average, chips over seasoned. Chicken drum was dry and oily. Ans the burger had a lot of browned lettuce in it

N.

Great place to go! We all enjoyed ourselves, location, service, restaurant atmosphere.

T.

Was very nice thanks

E.

Zinger tower burger combo was an absolute stunner

M.

It truly was 5 out if 5. Not a drip of oil or grease. And I loved sharing it with my mum 🤗 Thank you kfc..

S.

Doesn't taste like kfc

H.

Great service, food was great and who doesn't love KFC 🍗🍟🍔🌯🥤

L.

Not consistant. Too often dry and just warm both chicken and chips.

M.

So let me say, if you've had a hard night on the bend, getting twisted and whatnot by the time the sun rises you can feel your gut churn and start to scream for some greasy oil soaked chickeney goodness this is your go-to. Make sure you have another drink to see you through the 20 min drive-thru because if you're not already sober, the wait will definitely make you look in the rear view mirror and make you realise how bent you have been for the last 12 hours. That glimpse of yourself in the mirror will shock you into a 3 month rehab style of sobriety. 3/5 would get twisted and eat chicken again.

G.

KFC IS KFC What can I say .

B.

There was a dude called Chris who was working this Wednesday night and he made my day. Honestly, he was funny and bouncing around and it was great. Fast service with a smile is always appreciated :^)

a.

Waited 10 minutes to be served when they they were only making 2 orders and I was first in que. I want to say understaffed but i counted 6 people so idk.... its a sunday too

W. G.

Lady on front counter yesterday was super nice and cheerful, made the experience very pleasant. Food was pretty average but you know what you go there for ngl 😵

E.

Fast friendly fried chicken and burgers from the Colonel always tasty feeds for under 10 bux even better when the double downs back in town mmm

P.

It's KFC, surely everyone knows what it's like... I personally think the quality of the food is what you should expect for the price, much of it is not very healthy and the service is woefully slow for what is supposed to be a fast food place.

A.

They were very busy in the drive through and there was a long line inside but the staff were very efficient and got our orders made up early quick

L.

I love KFC when the chicken isn't dry. I love the wicked wings. The one thing is I reckon that KFC smells way better than it tastes.

T. W.

Took way to long standing waiting to order asked for drum stick and guy said maybe when you can push drum stick on till 6 out of 8 wicked wings were front sad

B.

fast food, this is one of the best kfc restaurants I have been to

a.

Always forget things form our order.

S.

One of the best KFC in Christchurch. Off st parking. Service can be slow but worth the wait.

J.

Queue to be served. Only one till going. Order came, items missing, lucky I was in store. Would have been annoyed if I had drive through.

C.

Fresh and hot food and good service.

R. B.

Floor is greasy and slippery, puddles of soda in parts and all the tables have food scraps on them. Very unclean.

J.

Friendly staff and very considerate when they didn't get my order right, l live out of town and couldn't go back immediately so they gave me a 2 piece pack and chips for the inconvenience when l was next in town.

g.

Had a small lunch box with zinger burger yesterday, it was fantastic, chips were very crunchy and hot, staff is very friendly.

F.

I love this place. I've been coming here for over 20 years. Hot food hot. Good drink selection.

T.

I love their twister wraps and they had a special discount on the krusher ice cream drink.... so good!

K.

Food good but slow service .

j.

Well what can i say regarding this fast food .If u like kfc then this one is not the best .I found the chicken was over done the staff were not very welcoming. SO guys its not the best .

W.

One of the better quality KFCs in Chch.

J.

Exactly what you expect from KFC. Double Down was great. Service always seems a little slow and disorganised at this branch however!

G. S.

Colombo St, Chch: Friendly staff, chicken not too oily, great chips. But wish the order number system worked.

W.

I find the staff very helpful here and have always had quality food. Thanks KFC Columbo.

T.

It was ok - service was fine, place was neat. Unfortunately food was not up to standard and the chips were truly awful.

s.

Me and my bb love this place

L.

Quick in the drive thru! Rare for a kfc so well done!

H.

Better than the rolleston one... clean & tidy even thou it was the lunch rush and the food was hot and fresh

j.

the food was good but the chicken was a little dry. worth it though. very epic thanks

F.

Love the fry seasoning, and give me zinger burger any day and I'm a happy camper!

S.

Good kfc. The food was good and the store was clean. Lots of parking out the front too

Z.

I must have loved it otherwise I'd remember something about this visit.... surely. Anyway I once found 20 bucks here

r.

Clean enough but often Slow! Check your order if driving through

z.

It's kfc enough said, small restaurant usually has a longer line in the drive through than inside it

N.

They seem to do a really good job of their KFC compared to other outlets around the city

E.

This is my KFC of choice in ChCh, I go out of my way to use it. Service usually prompt, most staff courteous & friendly.

J.

Best kfc in the city, but still just kfc.

G.

I CANT REMEMBER IF IT WAS NISA OR SINA BUT THERE WAS A LOVELY LADY IN THE DRIVE THRU WHO MADE ME AND MY MATES NIGHT!

M.

Tasty chicken but when you order a piece quarter pack. You would expect 2 pieces of chicken as opposed to 1pc and 1wing

G.

Slowish service, and meal was down to KFCs usual standard.

H.

Hot fresh food, nice for a change.

A.

Food was ok not as greasy as KFC can be however received the wrong type of chicken which was annoying ..............

A.

Hot and Spicy was nice and fresh, shame about the plastic forks and straws still being used

R.

What you'd expect from a KFC, but I find myself checking I got the right food before leaving drive through

C.

Ridiculous waiting times in the drive thru, but most staff are friendly and the food was made to order.

b.

Standard service from standard KFC staff so no issues

R.

Newly renovated and clean and tidy as per usual KFC outlets

S.

Great service

J.

Run out of chicken...15 mins wait!... left with chicken wings instead. Got home and missing paid for potatoe and gravy.

C.

Clean space, friendly staff. I'm frustrated by how little food comes in such high quantity of packaging.

S.

Great value for money, and everything was hot, however there was a very long wait time for 3pm on a weekday.

R.

Very prompt service today.

K.

Great example of a KFC normally very fresh

E.

Some challenges with the new drive through restrictions, in particular using eftpos

R.

Never gotten my order wrong. Always nice helpful service.

A.

Don't go in off peak hours and get chicken usually dry sitting around for too long

K.

I just really enjoy eating KFC on the odd occasion for a treat

J.

Better than Eastgate KFC. Got the order wrong but quickly fixed it.

S.

Overall good. Waiting at drive thru was long.

L.

Prompt friendly service and a clean restaurant.

G.

Awesome ..chicken cooked fresh..real tasty and crispy .

J.

Had some horrible chicken here, had to take it back as it was inedible, the manager did replace it .

K.

The crew were nice and friendly

L.

Beautiful meal,, everything was lovely and fresh

S.

Best in Christchurch in my opinion. Faster service than the rest and great food.

r.

Make sure if going drive through you check your order carefully before driving home

M.

Was pretty good, service took a while through the drive through

J.

Not bad. Chicken piece was too small in my quarter pack.lovely casier

S.

Best kfc I have had in ages

F.

The best chicken I've had in my life

A.

It's a KFC, slow service and fried chicken, but at least there is chicken unlike in some other country...

b.

Usual kfc all good

J.

Quick and easy service.

P.

Normal kfc. Service was a bit slow through the drive through.

C.

Good place to go and have a treat every now and again.

B.

Surprisingly good nice chicken .longish wait though

A.

BAAA-CAWWW, Do yourself a favor and park up, drive thru is a half hour crawl even if you're one of 3 cars there

N.

I hate it when they look at me silly when I order 80 wicked wings. But they certainly help once I pay

R.

Nice place for buy chickens

D.

Surprisingly fast, considering the queue size and apparently low staffing level.

E.

Food was nice Friendly staff Correct order

I.

The food at KFC is what you would expect at any KFC. The service is where KFC varies and at Colombo KFC the service is not exceptional.

P.

Always like kfc but this can be terrible to get oit of.

H.

One of the best kfc in chch . Fresh food and fast service

V.

Service was extremely slow through the drive through.

D.

Just like any other fast food place 😔

P.

New shop update really nice since being done

K.

Its just a normal KFC, all good for a once a month treat...

S.

Wish i could give you 5 stars my wonderful lifelong friend. But you're not healthy so...

P.

Fresh and Tasty.

F.

service was good. food was ok too 👌🏼

J.

Not the greatest KFC I have been to, food was okay but didn't taste fresh

M.

Love the mashed potatoes and gravy....always so filling

J.

bit slow, seems understaffed but still kfc

J.

Sometimes chicken is cold and not fresh but its an okay place.

S.

Wait was ridiculous. Staff were nice and wrap was good.

R.

Same average KFC, trainee staffs, doesn't understand the needs, average service.

B.

Fast service. Hot food. Customer care is top notch.

S.

One of the best KFC, s in Christchurch fast service

S.

It was good. Set my diabetes right off lol

M.

Great food good service nice and clean

S.

You do you KFC! 1 request is more hot and spicey 😂

J.

Good feed. Fast service. Pleasant staff.

P.

KFC food and drinks. Has been really good lately with the current staff employed (May 2017)

S.

It's a KFC. It's pretty much the same as every other store.

L.

Standard KFC food. Slow service and order mixed up

C.

Yummy but ... Should have more kiwi working there.

B.

Long wait for the kai. Could do with a good clean

p.

Place has been renovate and really a worth to visit

C.

It's a kfc with small peaces

R.

I can say that this is one of the laid back kfc in NZ

a.

great and quick service,

P.

This particular KFC has great customer service

T.

Very helpful and polite guy that served me today.

x.

Clean Got a good deal with the gimme 5

R.

The guiltiest of tasty pleasures. Would visit again. Will!

G.

Go here sometimes manily so that can have a choco krusher with a meal

T.

Best kfc I have been to in chch

E.

Long wait. Questionable on clean liness of the store

R.

It's an ok place just like any other

C.

Pretty quick eh

S.

Very efficient service.

J.

good scran

b.

Good burgers, family enjoyed dinner

S.

Ok if food is cooked fresh.

T.

It's a modern take away restaurant

A.

Quick service. Navpreet was friendly, polite and professional

D.

Nice and friendly staff

S.

Relatively fast service for a KFC

D.

My local KFC. Never have an issue

*.

Always awesome quality KFC from here

C.

Friendly staff and great wicked wings

D.

They were accommodating to my special requests.

S.

Nicely cooked. Well mannered staff.

A.

Yeah nah yeah good

j.

Spicy chicken wing's were hot

A.

Not too bad, very quick service

M.

Food could have been hotter. Chips were over-salted

C.

Service sometimes slow and they forget things

S.

Not bad service abit slow at times

L.

Really nice staff. Very efficient tonight.

B.

Not bad. Have had better

G.

A quick and easy meal

D.

Slow and unfriendly service

T.

Very clean and tidy good service 👍

T.

Great double down

k.

Friendly and reasonably fast

s.

Quick service and never get my order wrong

N.

Kfc is a kfc whether here or new York isn't it??

M.

Good food clean shop good service

T.

Chicken was a bit dry

i.

if you like chicken you will like this place

j.

One of the better KFC's

C.

they do chicken, fantastic, yummy

B.

My fav kfc store

G.

Fast service and super friendly!!

S.

Friendly staff, reasonable service

k.

forgot our Krueger so they gave free chips

J.

Average food tidy though

A.

Ordered 3peice got a 2 peice

J.

Food was ok. Service was slow

B.

Quick and actually hot. Order correct

E.

The food was lovely and hot!

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