Reviews of KFC Riccarton Road. (Restaurant) in Christchurch (Canterbury).

KFC Riccarton Road

1733 Reviews

204 Comments

Restaurant

Chicken restaurant

Fast food restaurant

Fried chicken takeaway

71 Riccarton Road &, Picton Avenue, Riccarton, Christchurch 8011, New Zealand

Description

Information of KFC Riccarton Road, Restaurant in Christchurch (Canterbury)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has a low rate, this doesn’t mean that they offer a bad service or don’t treat their customers well. You should take into account that in almost all cases people only give reviews when they are angry with a service, and not when they are happy about it.

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Open hours of KFC Riccarton Road

Popular times

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Saturday

Sunday

Reviews of KFC Riccarton Road

Z. P.

Came here to enjoy some tea with some fellow work colleagues and enjoyed the meal and company and felt sorry for the long queue of people in their cars though…yikes. Either way, good meal and service and love the outdoor eating area - suited my anxiety well, thank you :)

H. M.

Another KFC store but high rating because of the helpful friendly staff member. I had a fairly big order to fill & she helped me decide what I needed. Clean store, great chicken

S. S.

Chicken was quite dry. Slipped and strained knee on wet floor and no sign. But to be fsir there was quite s racist a couple of customers in front of us. Complaining that he couldnt understand teller. So there was s bit of help for the poor girl. He really did his nuts.

R.

Quick efficient service last time I was there . Order was correct . Food was good

m.

Empty tables were messy had to clear my own table. Rated 4 stars though because they gave me extra seasoning when I asked for it..... 8th March... Have been there recently alot cleaner then usual but finding the chicken alot tougher.

M.

This store is so much cleaner and polite staff than the other stores I shall not mention. Fresh chicken always.

T.

Will laid out. Good food. Friendly staff.

b.

It was actually pretty good for KFC lol Crispy chips, the wicked wings were perfect

P.

Service was a bit slow. But the food todays was well above average.

B.

Great KfC, burgers well made and food lovely and hot. One of the best in Chch .

J. “.

Extremely good quality chickens, friendly staff, and clean interior. I went to the store few times, but once or twice, it would have this weird smell inside. But other than that, with the outdoor eating place as well, it’s a perfect choice.

M. B.

Arrived at 11am tables were really dirty had not been wiped. Men's toilet was yellow with urine and really dirty. Staff were friendly and food was nice and fresh.

K.

Nice staff but slow in drive thu

G. C.

Just got home ordered a dinner for two. They were busy got home to find no coleslaw. Girl at till handed over drinks we had to ask for drinks tray. When we got to the window to pick up food he was not very friendly. Will let you know how we get on when we go back to the shop.

I. T.

So I went there at my dinner break...drive through packed so I went in.There was a line and just one person serving. Once I got to the counter the service was great! Fast and friendly and the young Asian guy not flustered at all like I would've been with all those people. I am writing this with Hope's that the management has a heart and hires more staff to help the other staff ..you are lucky you have calm collected staff because things could have gone wrong in a heartbeat

B. C.

Service was nice. Went through the drive thru. Was handed a different order, checked before I left and had to go back through to get the right thing. My order still wasn't 100% correct regarding the order size up I paid for, but that's ok. Food seemed fresh.

T. D.

Apologies to the lady at the window. When picking up my order the bag had wiped and all the order had dropped to the ground. The lady replaced the order. So I have to say thank you to the lady at the window and my apologies as well for the mess and appreciate the kindness kfc Riccarton. 😊🍔🍟🍗🍦

K.

I love going here they have good people

B. I.

The customer service was acceptable. The food in my case was prepared astonishingly fast, and was of reasonable quality. However the restaurant itself was very untidy, an issue which most KFC restaurants suffer from. A significant amount of food had been allowed to gather on the floors. You would expect an eating establishment to be a lot cleaner. Other than the untidy restaurant, my experience was acceptable.

J.

Quiet when we were there late afternoon.

L. T.

I am a big KFC fan! Service her was good although it was just one person serving a queue. Salt was perhaps a little bit liberal on the chips I had to pull out a few that would be inedible with their white coating.

D.

Lovely place for quick meals saving dishes

N.

Probably one of the better KFCs in Christchurch, service-wise. Still don't understand KFC's policy on only having one till operating even during busy periods.

A. L. L.

Friendly service. Actually got the extra seasoning - nice change. Uber eats should really have their own separate counter as the steady stream of uber eats drivers cause all the other customer orders to take much much longer than it should have. Otherwise a good visit.

R.

Quick service. Order was correct and tasty. Tables could have been a bit cleaner

K. T.

Not too bad, they need to clean the place better than they do now, all the rubbish bins were full so you had to leave everything on the top. The floors need a mop as well, however the staff are friendly and always smiling, quite generous with the portions. Food always tastes good.

D. T.

We have just eaten an 8 piece chicken pack 1/2 Hot and spicy with large chips and large potato and gravy. The best KFC we have had anywhere for years. Everything was hot and perfectly seasoned and the chicken was perfect not greasy, a very nice change from what you use to get. Excellent friendly service. Just like the good old day's, Thankyou.

N. S.

It was ok. The regular yummy comfort food that you come to expect from a fast food joint like KFC however, it was very understaffed and took 10 minutes for me to get my two quarter packs. Riccarton KFC was also very messy. There were food scraps on some of the tables still and lots of mess on the floor. The staff were friendly but they clearly need more people on, on the weekend.

H. W.

Too much salt on chips could not eat them. Service was good. Only one staff doing check out at 1pm so bit of a line

N. C.

More stars if it had been cleaner and more staff on. (Sunday night). We were thinking of staying and eating it in-store but our place much cleaner! Come on KFC.... treat your staff well and pay them generously...give them breaks with a purpose built staffroom....we know you don't provide this at most stores. Your staff will stay if you treat them with respect.

N.

KFC just up the road from the busier one at Westfield Mall is worth the walk down. Every time I have been the service has been good and the place has always had clean tables. It also has a good music video channel playing while you wait or enjoying your meal which is on a easy listening station and just the right volume.As for some saying abrupt service, I probably do not blame them with some of the customers they have to put up with.

J. B.

Can't understand the girl at drive through had to repeat order more than 3 times yet she acted impatient with us & didn't repeat order back at the end until we asked her. Charged us 50c for the standard 1 sauce for a 6 pack of nuggets. Food was ok but can be a bit hit & miss with freshness at times.

D.

I loved the chicken but hated the long wait

G.

Had some yummy chicken here...

A. M.

Went there quiet late and there was a decent line. However service was quick. Lovely staff and food was hot.

K.

Was good once upon a time service was poor an food was not tovkfc standard at all

S.

Mmmm love a juicy thigh 😍

B. A.

Was as expected. Food was good. But Always check order before leaving as they left out an item. But staff were friendly and service was quick.

R. B.

Need to improve on chicken wings which is not cooked properly from inside. .... otherwise it's quite good though, specially one of the guy over there call Jacob is doing great....I was in hurry and told him he immediately did it for me... keep going

M. Q.

Good KFC alongside Riccarton Mall. Very busy part of town. Car parking can be a challenge but easy to catch a bus. On the city side of Riccarton it is a bit of a walk from the Riccarton Mall. Good KFC if you like this takeaway food. Like all fast foods getting expensive these days and not a cheap option. The are a quick and easy option to get a reasonably good meal nonetheless.

C. p.

If you go at lunch time to the riccarton rd one dont be in a hurry there was only one attendant and the poor guy was swamped.so i cant say i was not impressed, I used to like it but no more, I had a tasteless shaker salad with two tenders about the size of my first finger, I must be honest they were OK in taste. but there was no sauce with them.

m. s.

Extremely slow service at dine in. Food tasty , hot and fresh.

P. C.

Yooow. I ordered the 20pack wicked wings and as soon as I pay and removed the my card, boom, 20wings are packed and ready to go. Im not even joking. The teamwork there is so good and they move really really fast.

g. w.

The food is solid, and the staff are nice. Not sure if the owners of the place understand what needs to be done with the place though. The drive through mobile eftpos is taped up and fairly beaten and has been for a while and their dine in order screen doesn't update its order status terribly fast. Given the location, its also a popular place to eat, which means wait times are fairly high. On dine in this is due in part to what can observed to be a lone counter policy: At all points there is only one person taking orders/manning the register on dine-in, even during very big peak periods. This is exacerbated by the fact that the person manning the registers is often (but not always) also handling final order prep. This may all be based on anecdotal observation during my own experiences with this store, but I would suggest that if you are in a hurry you may want to order elsewhere. Also, while the staff have given and do routinely give good service, the stressful nature and pace of the work itself means they are not always so cheery. All in all though, if your just looking for some decent kfc and you don't mind waiting a bit longer sometimes then this store is perfectly fine.

s. c.

The staff are very nice. The service is very slow and the drive thru takes a really long time.

G.

Was busy small wait time Good to have KFC for a change Very enjoyable

K.

Food was quick to come. Chicken is crispy and chips are delish. Yum yum!

A. G.

Good chicken, even if they did give my order to someone else. Then retrieved said order from poor unsuspecting. Then gave it to me. Free large chips and p&g though. All in all, pretty good. Dealt with as well as could be.

D. G.

KFC Tahunanui has great food. But the service leaves much to be desired. It's not the staff's fault though. The problem is a management decision to understaff the premises by 1-2 staff. Twice in recent times, in the 7-8pm time period the wait time has exceeded 20 minutes. And I witnessed people walk out rather than join a lengthy queue. Get your act together, KFC.

D.

Very fast service, we got our food before we even sat down. Very happy with our meal, make sure to check out the coupons available!

d.

If there is such a thing as good of KFC, then this place serves it. Good customer service here.

A.

Who doesn't love KFC . Best chicken in the world.

K. C.

Love KFC, friendly service, went in the drive thru, a lot quicker than I was expecting

L. B.

please refrain from your nasty comments unless you would like too work there and show us how it's done take a back seat. cause hey at least you chickens have the luxury too eat unlike some poor starving babies that have nothing so ungrateful shame on you all. be humble have respect don't see lazy new Zealanders in there busting there guts out aye. thank you kfc workers for just being there and having the doors open cause without yous we wouldn't be able to enjoy the beautiful taste that's known around the world midnight snack 11pm just has roast pork sandwiches but feel like I need something else.

n.

It is opened usually till midnight where the one in Riccardton mall closes at 6pm. So after 6pm, if u need KFC, then this is the only option. They are doing good there. .

W. M.

Food was good but front counter was unattended for a long time while we waited for a spoon for the potato and gravy they had forgotten to give us. Three staff saw us waiting but ignored us.

J.

Food was below average for other KFC's in Chch. Staff had trouble understanding English but we got through. Not as clean as it could be. This was mid afternoon so not busy.

c.

Air dryer isn't good.

P. M.

Avoid the crowds by going 30 minutes before peak times. A good selection of chicken and other side dishes at reasonable prices. Avoid the drive in at dinner and lunch as a quick visit can turn into a long wait

J.

Gimmie 5 - great value

G.

Went through drive through ver quickly

E.

Food was KFC standard.... service average, not customer focused, cleanliness was 6/10 of restaurant.

V.

It was great yah the chicken was properly cooked at this branch not raw in the middle

C. 4.

I was one of the lucky ones who didn't have to wait half a decade in line to get my fried chicken fix. At this time the double down is back and it truly is a gift from the gods.

J.

Expensive but yummy. but really hated the continous beeping nosies.don't get that at any other fast food place.Glad there were no annoying TV'S there like there are at Burger King

S. I. A.

All of you do a fantastic job - don't let anyone tell you different! Yeah...moneys SH**, customers can be ar** but hey - it's something and one day you can turn around and say "I used to work there..." :)

y.

Was OK we took 5 kids in some customers didn't like the noise even though we were seated in our own area outside sometime it's not the place that makes you not wana go back but rather other customers

A.

Try new bacon /chicken originalburger. Gr8. Staff polite and friendly.🙂

E. S.

Who doesn't love doing a shameful drive-through, solo bucket in the old car. KFry, K-Fizzle, Dirty bird, The big greasy, it's always there for you. Easy 5 satrs!

D.

Staff can be somewhat overwhelmed during rush hour but wait times are usually pretty good and food is great if chips and chicken are your thing.

A. M.

My burger was tasty and not greasy. Fairly good service. Clean restaurant

E.

The store was clean and the service was great, pity the restaurant part was closed due to covid 19 .

a.

really a hit or miss each time

M.

5 stars Nough said

G.

I always got to this place after 9:30pm with drive thru. Open until late ans serve good chicken. 3$ Snack burger is my favorite.

H.

Typical kfc..not bad but not amazing. Nice service tho

P. M.

Hot. Fast. Delicious! Very happy with this visit. Sometimes other stores can be hit and miss but this one was good service and fast!

K.

Fast service, have had my order mucked up a couple of times but good customer service in regards to offering an a replacement for mucking it up etc

J.

Decent service speed, great food though.

P. A.

So far so good. Never had any delay with orders. Happy to Go over any time.

H.

They were very helpful sorting out our delivery problem

C. S.

Chicken a great size, ❤️❤️❤️and the young lad here who's always on his toes doing all the WORK!!,, 🌹🌹🌹!. BE$T OF LUCK for your future DREAMS..

D.

Was empty at the time of ordering, but still took a long time to get our order, but everything was fresh and cooked well, staff were polite.

C.

Had my order screwed up so many times here 😂. Good drive through, clean most times I've been inside

p.

Occasionally I feel like KFC and generally regret this later. This kfc is at that level. Delicious but overall too greasy. Which is the whole love hate thing with kfc.

周.

Nice people. Yummy food. Good price.

D.

i come here coz they have less oily and crispy wings

j.

Got my drive through order right first time. Order has been missing items on 3 occasions at riccarton KFC

M.

Generally good food and good service! However is often very busy and can be quite slow with making burgers

J.

Was ok. Wasnt the best nor the worst KFC I have had.

N.

Ambient parking Good space to have food Quick response from drive thru section. Remaining like all KFC's things are there 😁

V. R.

The place is good but the tables weren't clean so we had very little place to sit

J.

nice food and drink.....good staff....restaurant nice and clean

A.

Good but no paywave unlike most of the other KFC stores

J.

A good standard clean KFC it had a nice out door eating area too.

L.

Often decent food, but sometimes the chicken is not so great. A lot of the time they seem to be out of stock of popular items, so be warned.

A.

Best veggie burger! Order it with supercharged sauce (mild spicy). Freaking awesome. For $3.90!

K.

Good quality meat in the burger and no salt on the chips. Just what I wanted.

V.

Standard customer service. Love the wicked wings. Quality has stayed the same since day 1 🙂

A.

Quick service and good was made freshly and fast

d. g.

Service was quite slow and wasnt very busy good to see tables cleared and cleaned as previous times ive been there was u tidy.

P.

At least the chicken not greasy like some I had thankyou

F.

Love their Zinger Tower Burgers but chips lacked their traditional seasoning and had obviously been sitting for a while.

R.

yep fantastic friendly though the staff that are in training do not quite get order right so ask to order at window after you make up what you want.

G.

Was impressed with the staff- friendly at the drive through at that time of the day

C.

Place was clean, but food was prepared a little slow

F.

Always so slow and such average staff

P.

It's s good as other KFC. But yaa sitting space is good. Staff was good

S.

It can be good just abit of a wait and twice they have mucked my meal up

M.

Not a bad place to have a meal but you should be allowed to swap the drink for whatever drink you weren't even with with a coupon

r.

Food was very fresh and wait time was quick. @2:45pm

C.

Perfect crispy chicken, a bit busy, orders came out very fast considering how busy it was tho.

P.

Not the friendliest or most efficient staff, but the food is as you'd expect from KFC.

S.

The queue can get too bussy sometimes, other than that everything elese is good.

H.

No complaints

M.

5/10 Staff were great but had a obviously very new trainee on register during busy period Poor management

U.

Decent place but waiting time for the order is pretty long.

K.

Food is very good, quality and taste. I eat here occasionally. But the staff is not very reliable. They occasionally screw up the order.

J.

Came here to Celebrate Son getting his restricted car license.Aug 11th 2020

B.

Not the cleanest KFC I've ever seen but it serves a good feed.

T.

Typicalkfc, decent food but long wait times, especially drive thru

A.

Typical kfc, nothing unusual to say.

C. Z.

One of the best KFC stores in Christchurch. Had the best KFC chips I've ever had here once.

D.

Excellent late night drive-thru service. Very efficient and great food.

c.

Great food with nice funny fella serving on counter.

J.

Pretty fast service for a KFC franchise. Consistently good chicken

G.

KFC goodness. Staff were awesome, chicken was fresh.

R.

KFC exactly as you expect it to be. Yum

D.

Take order very slow and when hand over the meal to you all wrong order

B.

This kfc is mostly busy but it’s good for its food

M.

Wasn't the greatest service as we waited for nearly 15mins. Items not available from menu.

R.

First and only time I've ever rated KFC in this country. Big deal hahahah Thanks KFC riccarton !

A.

Messed up my order but fixed it straight away. Good service otherwise

K.

Kfc is sooo good, but this place is really a hit and miss with service and standard of cleanliness

L.

The day I was in the service was quick and the food was hot

G.

Good fast food.. Quick and good service

L.

Chickens are all favorite. But chicken here is sometimes doesn't taste good.

G.

Love KFC friendly staff which I always like

L.

Pretty fast service and staff that respond. Are more organised generally than some other outlets.

p.

Food was good but abit slow to be served

M.

great service and food. i can swap coke to hot drink at a lower top up

S.

They provided good food but had less staff!

p.

Not good enough restaurant... need to improve cooking skills... the chicken pieces with full of oil

j.

Famtastic experience awsome taste but got trafic in drive through but only nyt tym

C.

Great chicken, but not very clean at times

B.

Staff good food a bit on the greasy side

J.

Good food, good service.

J.

Good chicken man. Would be better if they have Gravy Dispenser

c.

Its fried chicken how can you hate it? PLU93 FOR LIFE

G.

Found the staff to be a bit unfriendly and abrupt. Food was okay

H.

Other than potato gravy perfectly cooked chicken and chips potato got funny taste

S.

Good place to eat but sometimes the tables are not cleaned

G.

Was an alright experience! Could've been better.

D.

Could use extra staff to clear tables n do rubbish

S.

Very quick service via drive thru.

T.

KFC is awesome Food for Dinner

N.

Awesome service

s.

Quick and easy, disable parking/ entrance available, drive through or dine in.

t.

Compared to cost in England, a bit expensive but just as good with some nice added touch it if we don’t get in England.

D.

Great service

D.

Yummy

R.

It's what you'd expect. But usually get one thing wrong everytime I visit

N.

The chips and wicked wings were hot and fresh.

J.

The speed of service is not the most amazing here, and it's terrible during peak times

J.

Lovely fresh cooked chicken and chips

E.

Quick

E.

Good food but little slow

J.

Great for a treat. Slow service as always too busy

E.

Dirty, often get the wrong order, one of the tastier kfcs of chch though

T.

Very slow service. About 15 minutes wait everytime I've been there

D.

Good place to eat. Nice people inside.

L.

Good service nice space for eating . food good too!!

A.

Very calm neat and clean place to relax and enjoy your snack

C.

This KFC has a nice area seperate from the counter store.

S.

More drivethrus than eat in. Chicken was piping hot.

A.

Staff standing around chatting, restaurant unkept, dirty floors and tables all greasy and dirty

S.

Food always good. Staff a bit harassed.

M.

The snack boxes are fuller at the mall. Walking on the sticky floor was uncomfortable and disgusting.

F.

Food good but place not clean

C.

KFC 😋

M.

.service is a bit slow, and always pays to double check your order before you leave

H.

About average for KFC hard to get to at the time due to road works on Riccarton Road

M.

It was OK. Service people a bit short at busy time of day

L.

Drive thru is always fast and good

n.

Always fast service

K.

Needs work staff need people skills and clean more often

C.

great food but service is terrible!

S.

Handy to where i live & it is cheaper than the mall

b.

Very gud food and not very long a wait for food

A.

Great staffs, fast service.

M.

Best place to get your double down order:)

L.

Great service

D.

Kfc like any other. Get your fried chicken fix here.

A.

made by real chicken so i give 5 stars

P.

Just like any other KFC I have ever visited

J.

It took a long time to get the food. I found the menu card confusing.

M.

Food OK a bit slow service

A.

Best service here for a while.

J.

Double cheak that you got all ordered got suck 3 time with missing items

J.

Always freshly cooked.

H.

$6.90 snack lunch is a good option for a cheap lunch

m.

One of the better place to get KFC

C.

Always check your order

P.

Great food but is let down by some staff

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