Reviews of McDonald's Ferry Road. (Restaurant) in Christchurch (Canterbury).

McDonald's Ferry Road

1228 Reviews

284 Comments

Restaurant

Fast food restaurant

Family restaurant

Hamburger restaurant

Restaurant

580 Ferry Road, Woolston, Christchurch 8023, New Zealand

Description

Information of McDonald's Ferry Road, Restaurant in Christchurch (Canterbury)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of McDonald's Ferry Road

Reviews of McDonald's Ferry Road

R. A. O. (.

When I was there last, I ate in& watched the staff go abt their duties. They seemed to take their job seriously as a couple of them were very conscientious of their workplace, tidying etc whilst making me feel comfortable& a valued customer. Seriously, if u want exceptional service, eat in at Woolston MacDonalds. You'll be happy you did.

C. H.

Pretty decent for a McDonald's. If I was rating it in terms of food quality overall, probably a 3, cos all McDonald's disappoint on some level, but when compared to other Maccas stores in the area, an easy 4-4.5

L. R.

Drive through is easy to use as is the ordering for inside. Only problem is that access can be busy at certain times of the day if you are turning across Ferry Rd.

E. (.

Probably the best McDonald's in the city. Always well made food, hot and fresh, and friendly staff. 😇🍟🍔🥤

M.

Today I went in just before 3pm. And I have had the best customer service from any McDonald's. From speaker, payment, food collection and coffee. Not only did the staff have amazing customer service skills but the lady on the speaker was able to have a laugh make my mini family feel important as a customer. Today we have our last day in level 3 and as we enter into level 2 tomorrow. I hope that the staff at this McDonald's not only be acknowledged for their hard work but get some well deserved company paid days off. 😀 Keep up the good work. This is still the best McDonald's in New Zealand.

Q. K.

It's an alright joint, however lacking on reading proper order notes. Burgers kinda get slapped into the box, often experienced undersized items.

O. N.

Odd that they checked the vaccine passport as they delivered our food to the table that we had already paid for. What would have happened it we didn't have one?

k.

The kids really had fun and also the friendly service. Keep it up and thank you so much for your service

J. G.

Hands down BEST SERVICE Drive threw was full and we had 0 wait we literally drove threw the drive threw 😅 food was hot chips we're fresh.

e. t.

Playground no good for 2 or 3 yr olds..to high to climb not see thru ..so I went in first so she wouldn't get scared...filthy needs to be cleaned sticky grubby very UN hygienic..especially with covid..friendly service tho great staff ..an un impressed by my salad lettuce was half brown...

m. s.

Awesome place to stop for a quick meal, or coffee. Polite, friendly, professional staff and cheap meals. There is a playground for the kids and caters to all

H. C.

Loving the chicken aioli wrap combo. The drive thru is quick and im on my way again in minutes. I dined in once, it was busy. But wiping down of tables and seats between customers is very important.

A. s.

Good food, friendly workers and the lobby is almost always clean. It has a lot of touch screens for easy ordering and my coffee drinks are always amazing.

T.

Paying for extra chocolate sauce means I want it 😝

A.

Ok food and service but making a decent coffee is still a struggle.

M. R.

I've tried to like this Mcdonald's because it's our local but every time we go there's a problem. They've given our order to the wrong car and made us wait 20 minutes while they try to get it right. They've left out items from our order and we've only found out when we got home. The food is fine but there's definitely some operational issues they need to work through.

M.

Awesome people for great cheap food hot and no waiting

M. S.

It was peak dinner hour & needed something quick & easy. I was happy the drive through line was short & the food was nice & hot. It really was the best Maccas I've had in years

J. B.

Some of the loveliest staff I’ve ever encountered at a Maccas. They helped us clean up a drink when it was spilled, replaced it and then promptly cleaned it up. Felt genuinely cared for here

D.

Changing my review from 5 stars to 4 stars now because during level 2 they removed some of their menu. The items that they have removed are not stated anywhere and it’s really frustrating when your in the drive thru and they keep saying sorry we not doing that anymore.

S. L.

Great service. Offered assistance on self ordering system. Switched out a toy with a happy meal and food was brough quickly to our table. Server was very friendly and helpful, but i didn't catch her name sorry (1:45pm)

k.

Very friendly and polite staff on drive-through today

D.

Greatest Maccas I’ve had in years

J.

Who makes desserts before the main is served. Maccas. Thats who.

J. R.

Very polite helpful staff at the drive through despite the fact I had a fox terrier in the car that wouldn't stop barking making it hard for them to hear my order.

B. L.

Strange that there are two open lanes but they serviced only the one not realizing that we were sitting waiting ahead of other customers. So service was just ok. Linwood Ave store is better even when there's a queue.

T.

Less busy, beautiful and inviting from the outside

M. L. n. M.

Service was awesome and very helpful however I bring my own cups rather than using takeaway ones and they don't charge less for my coffee like alot of Cafes do. Pretty disappointed.

C. L. B.

I love this mcdonalds its by far my favorite one to go to. Staff are lovely for a chat, pop in every now and then brunch time and its always great not too busy at all. No complaints here 👌

D. R.

The big Mac was great! Well made, it held together great until Linda threw it at me when she caught me eyeing the thicc lass on the till They both had them buns!!

y.

Always fresh hot chips, fast service. A lot better than linwood. Would of given 4 but you forgot my chicken patty...

B.

Handy to Motel, 24 hr system all ok

L. J.

Always gives hot fries, love the team at Ferry Road, I always drive there instead of Linwood one now. Much more friendly too.

B.

yummy food, big Mac make tummy go brrrrRrrRRrrrRrrrrRrRrrrRrRrRRR

A.

It's a bit hit and miss... can be quick or really slow for a McDonald's. The food is generally good but occasionally they muck up your order. I generally drive the extra few minutes and go to linwood

R.

It was good I guess, clean, good service, easy to order using the screen. I understand we live in covid times, because ordering at a screen is just not the same as human interaction, not to mention less jobs.

j.

I love this mcdonald's it's consistently good service food and wait times, the facilities are always clean the play area is awesome for the kids I have never had anything missed from my order my order has always been spot on and staff are always really friendly and helpful

L. X.

If you put two gherkins in my cheese burger I will give you 5 stars. Unfortunately I only receive one or none most times I come here.

P.

My local McDonald's..always clean and quick .

E.

I was surprised that they never asked for my vaccine record

B. D.

It's McDonald's, what more can I say? The food is generally consistent in quality, you can get barrista coffee and there's free WiFi. Service is generally quick even when busy and there are toilets with wheel chair access. You know you want a cheese burger.

K. I.

I’ve only ever bought frozen cokes from this McDonald’s and they are always made quickly and the staff are always friendly

E. C.

Every time I go to this McDonald’s I leave smiling. I took my partner with me this morning and he was blown away with how friendly the staff were. The food is always fresh and delicious. Good works guys 😁 best McDonald’s in Christchurch

S.

Clean place. Food so so as is at McDonald's Staff friendly

V.

Omg 3 layers of cheese in my cheeseburger pleasers mmmmmnomnomnom

K.

Clean, fast and Great staff

M.

There was no manual covid pad at the entrance . I reported this to them. .

J.

Came out to save me, late at night! (During level 4 NZ lockdown) helped sort my situation

G.

Just like every other McDonald's

T. C.

I never thought I would see the day when I would review a McDonalds Restaurant. Service was A+ with a lovely woman first asking if I needed help with self serve kiosk to just ask then while I waited for my food she was forever busy wiping table etc. saying goodbye to customers and then when I leave she opens the door for me and wishes me a good day. In fairness it is a quiet morning so would be interesting to see what it is like when busier. Coffee is very good and food lovely. My only small gripe the kitchen staff could actually smile when handing over the food. Very clean and tidy.

M.

Fast quality service. We'll organized for covid.

l. w.

I'm not a huge fan of Mac donalds BUT we pop in after swimming on Wednesdays i have to say that the ladies that run thus place are amazing, they are so friendly helpful and smiley! Also the music everytime I go in is seriously brilliant!!

M. A.

Nice friendly staff. I come here because they haven't got my orders wrong so far..

K. E.

Chips were always hot and burgers were well presented not slopped together. Chicken nuggets also really hot the service was great 👍

G. O.

Pity it was only DRIVE THROUGH at night when a long wait was experienced on long weekend. Obviously insufficient staffing Good coffee though!

J.

Good most of the time, however on occasion have missed patties in burgers. Good coffee from MCafe too

J.

Awesome late night service at this Maccas. Much better than linwood in every way. The staff actually want to be here and it shows. I'll be coming here from now on. Anyone who wants to not sit in drive through for 20 minutes, deal with rude staff and actually wants what the ordered should come here instead of Linwood.

C. M.

Had our Laser Plumbing H and S meeting here this week. Theresa and her team were absolutely amazing and we felt like they really appreciated us being there. Awesome service and a great space if you ever need a meeting venue.

F. M.

Mistake was made whilst ordering , on their end , but the server corrected it with no problem . Food was great , staff are very accommodating . Will definitely visit again :)

S. L.

Excellent customer service. Level 2 with covid and they were well organised, bringing food to customers from a slight distance. Food was good.

T. P.

Went to this McD's on the way home from Sumner with the kids and don't have any complaints. Drive thru was nice and efficient and the staff were well mannered and friendly.

L.

Quick service, ordering using their quick order machines, payment with eftpos only... new building, clean and bright...not super busy on a Friday mid afternoon which was nice.

P. F.

Good clean restaurant but not very good for mobility scooter access needs at least one automatic operating door.Macdonalds don't seem interested in customer with disability's.

j.

The foods are great and tasty. Nice dine in tables and chairs.

B. B.

Can people just chill out with the slow service gee they just opened give em a chance! Restaurant is very nice and clean with a McCafe and a little Playland for the kids. I'm giving this Mcdonalds a 5 based on the customer service and are on top of their hygiene and clealiness of the Restaurant and be prepared to use touch screens to order i didn't really want to use it but the staff member was really helpful and now i don't ever have to wait in the cue to order. Thanks Mary excellent customer service! This now will be my local Maccas Restaurant😊

N.

Good sized joint, but no cup refill station.

S. D.

Incredibly slow service both dining in and drive through, the frozen drink mix machine is always broken, but some of the staff are super friendly and welcoming so that at least makes up for it. 👌

B. T.

I got an oreo mcflurry. It was good. But i only got a normal mcflurry and i ordered and paid for one with oreos on the top and the bottom, i even said at the drive thru "that was really specific but thats exactly what i want". If it wasn't for the devastation of going in for those last scoops to the bottom coming up with no oreos i would have given 5 stars.

H.

Good drive through. Haven't been inside yet. Coffee up to MacCafe standards!

S.

Never have had a bad experience food always good staff always nice and I'm a local

M. L.

Quick service, use their quick order machine to order, only use eftpos to pay...new building, clean and bright room...

S. D.

Currently sitting in the car park, eating my massive McMuffin combo. By far the best McDonald's I have ever eating in New Zealand. Cheers for your friendly service. 🤙

C.

Very fast ,just before lock down of course

p. t.

I don't usually write comments on McDonald's places as they all usually suck badly but really was very surprised at the quality of the food being reasonably OK difently was fresh and relatively good customer service well done guys

M. a. J. D.

Quick service but 'Diary of a wimpy kid' not age appropriate for pre schoolers and there were no toys available. Sat at main area outside play area and it had a direct view into the men's toilets when door was opened. Not good for anyone to have a view like that. Suggest the door be hinged on other side for simple solution. Play area has excellent play equipment, but area for adult supervision is far too small. Should have far bigger supervision area. I know the one in Masterton has about five tables with seating, so there is plenty of sitting area for real adult supervision.

M. U.

Staff are absolutely fantastic! They go above board and beyond in their service! Place is immaculately clean and food is yummy 👌❤️

G.

Average quality food. Some of the staff were a bit blunt which I thought was disappointing.

J.

Went at a busy time so service was slow and food was average

J. R.

An upmarket kind of MacDonald's with a fancy stone building and friendly staff in Woolston Village. I only ordered a hot chocolate inside for a dollar. Paper cup, but if you want a crockery cup, just go the Mac Cafe and pay standard. I like how you can order from the self service kiosk and take a number and it will come to your table ! I think I'll be back again some time... (Is MacDonald's an American firm? Are you allowed to add your kiwi culture to it?) But this is the least bland looking MacDonalds I've been to .

H. S.

I just wanna to give a feedback to KIRI from linwood branch she is very good representative and the way she took my order is very professional. I recommend kiri for front desk.

J.

Always friendly staff willing to help. Playground was good for my child.

K.

Good ol mcflurry hahaha

J. H.

Kind staff offered help when it came to suggesting what to order. Even let us know that there was a small wait on some of the order keeping us informed how far away it was

N.

Have messed up my order three times at the drive-thru. Wasn't fussed though as 2/3 of those times i got much more than i actually paid for!

P. T.

I'm pretty sure they know me by now...that's a coffee frappe, no cream & blended well. Thanks Hannah & the great team 😊✔

p. s.

Awesome but haveing to park and wait ,was annoying, especially when there was know one behind me.

T.

no counter staff but staff to help you order electronically this isnt service.i would prefer to go where there is counter staff

D.

Had meal hear while passing, food good but lackrd being hot enough.

A. A.

Quick service with greater food than expected, very happy. Thanks ferry road maccas

K. K.

Love this McDonalds so tidy and very willing staff there to help you order and delivery to your table if wanted.

J.

Drive through is great. But dine-in service is slow.

г.

Best McDo to go. The place looks nice and clean.

C.

Everything you expect a Maccas to be. Clean, quick service and plenty of parking.

d.

No syrup or butter with pancakes

C.

Clean new McDonald’s But very slow service, lunch time on a Sunday, not busy but still 12+ minutes to complete a basic order that then need one of the drinks corrected

C.

Always faster than the other ones

S.

One could cheese Berger and one hot one. Had the could one first

K. &. G.

Twice have had lukewarm fries served up. They have been replaced by hot ones each time tho after we have asked.

S.

Normal Mc Donald's food. Waited in double drive through for a while with 2 other cars getting served who arrived afterwards.

J.

9/10 times good service and food

D. L.

Very good service food was fast and served hot

E.

Always super slow service for a mcdonalds but still food is same tho

B.

Nice quick service

L.

I found ranga pubes in my burgur yumi. Aaaand my vegan friend found meat in his salad and the drink was actually real bleech acceptable

M. B.

Great service from drive through. Great food

l. f.

very good McDonald in sumner friendly staff good service refill my drink and hot fresh foodwill come again

S.

Vertical play area a little difficult for small kids and only 2 small tables in the kids room

A.

Lovely manager. Food is always fresh

J. M.

Average not bad. The almighty texas bbq burger is a very meaty, fatty, cheesy, bbq n bacon burger.

K.

great food.tables were a lite grubby

b.

Twas ok

J.

Way faster than eastgate

I.

I enjoyed the food I had, gave my friend more pickles than he asked for. he was very content.

P.

Pleasant and helpful staff. Clean and well presented. Pleasant back round music. Prompt service.

T.

McDonald's is good when you feel like it. This is a nice newly built restaurant

J.

Staff can be rude. Its just McDonald's nothing much more to add.

P.

It's McDonald's, not much more to say than that...

D. O.

Great place always good food and service. Multiple times never disappointed

J.

I'm lovin' it.

R.

Was under staffed ...45 minutes through drive through...trapped in a traffic...longest time in Christchurch traffic...

M.

Yall forgot my burger once.

C.

Grill order mix up quarter pounder should of had no ketchup but did

d.

Lovely coffee lady who always has a smile and makes a coffee so good I'm there every morning.

G.

Nice spot for a bite

P.

The self order Is a good idea for busy times

t.

Was gd except some older kids. In play area silly there were teweka yr8s so my 3 children wanted to leave

D.

They listen to your order and get it correct

K. L.

Pretty good in McDonalds standards. Generally way less busy than eastgate which is nice

B.

Had the best service from here than any other food place ! Ethan deserves a pay rise !

C.

Best coffee.

D. T.

Clean. Friendly. One of the best McDonald's

P.

My sons enjoyed their food

M. P.

Excellent service…neat and clean

D.

All good. Nothing to be amazed about. Food not really made with care but the staff are nice

C.

The food is yam i will keep going there

A.

Nice Restaurant Good Food Prices Really Reasonable. Nice Ambient Background Music Pleasant Change

J.

Great service

G.

Fun place to take kids.

J.

The usual

C. H.

Super friendly staff, great little playground and fast service.

R.

Great food and service but the coffee not nice

A.

Kids love it, and there's an indoor playground.

C.

It's a Mac donalds just like anything

R.

Really where the future's going .. No more ordering from the counter just jump on a computer. I hope we don't replace humans completely.

B.

Best Macca's in CHCH, hardly ever a line

N.

Very modern has a great automated kiosk system easy to use and very efficient....quick sevice

K. G.

The staff were so friendly and helpful! The place was very clean.

S.

Perfect all round. No long wait in drive thru and meal was ace.

k.

Great new restaurant, playground is a definate plus staff are great, friendly and helpful and efficient

R.

Good at night, not much traffic, great service

S.

Awesome customer service

D.

Good

S.

Short of staff ...very slow service

V.

Food comes fast and friendly staff

C.

It's maccers what do you expect it to be? It's clean

M.

Luke warm hot chocolate was underwhelming, after waiting awhile in the drive-thru and paying a steep $5.20.

L.

Friendly staff.

R.

Had a great coffee there and the mocha was great too

S.

Very yummy

D.

Great coffee!

マ.

Friendly service!

T.

Was great place good energy

J.

Nice and New, very tidy and friendly service.

A.

Took Leo-Sebastian

j.

very modern, extremely clean and tidy, staff always nice and friendly

T.

It's a vibe

S.

Good service and prompt food delivery

A.

It's McDonald's, it is what it is. They do McCafe coffees though.

J.

This is a mcdonalds and tastes like mcdonalds food

T.

Lovely hot chocolate and flat white

C.

Was the 1st time i had been here pretty good

A.

Its a Maccas, nothing more nothing less. You know what you are getting everytime.

p.

Only got half cheese slices in my cheesy chicken burgers

D.

Fast

N.

Drive thru wasn't no answer it

R.

No straw for my drink.

D.

Nice restaurant

G.

The picture is of a low quality burger, might need to change that to a happy burger

A.

Good fast service

A.

Service from the tall young chap was excellent.

J.

Faster drive through than Linwood for sure

A.

It's an awesome place to go

S.

Fast service

J.

A bit slow in the morning when its not busy. Food is standard

H.

Good ice cream for a stinking hot day!

L.

Was alright staff went onto it today

J.

It's a Maccas. Missing item. Had to go in to have added

B.

Nice new building,and very helpful staff

R.

Its maccas. It's great for a meal that's a guilty pleasure.

G.

Typical Macdonald's

s.

Clean and good service

a.

The staff are very friendly and helpful

A.

Fast service. Lot of parking space

D.

It's a McDonalds. They are all the same

A.

Service was professional and staff was friendly.

R.

Ferry road Christchurch is the best McDonald's in Christchurch

T.

Fantastic staff excellent clean place

F.

Quick service clean place

p.

Super fast service and super friendly

K.

Friendly and fast service

D.

Mixed up my order , fixed it right away though

D.

Mc D's I'm loving it Haha

R.

Yum

A.

Not the cleanest of McDonald's

M.

Great tunnel playground clean tables

D.

Very nice to eat at

D.

My second favorite mcds

A.

Nice new restaurant.

V.

Love it, Ricc got a lot to answer for

J.

I donot like the self order

D.

Nice and New, great location

K.

Nice, clean and fast fast servixe.

S.

Clean, fresh and quick

J.

Super quick service.

T.

Great Coffee and Staff

C.

Nice location and quick service.

M.

Always fast and friendly.

T.

A GREAT LUNCH TODAY THANK YOU

J.

Really nice service

K.

Very good.

K.

Very kind

R.

Not bad

T.

Quick Service & Ice Cream

J.

Cheap easy good food

a.

My favourite fast good

L.

Nice fast deliver

U.

Good sevice

E.

Nice juicy quarter pounder

G.

Grateful for good service

A.

Yummy MC flurry!

E.

Nice hot fresh cheeseburger

S.

Very friendly staff

M.

Great coffee

l.

Good customer service

N.

Good for what you get

n.

Good uber service

K. S.

New premises that are well maintained. Good playground compared to other Macdonald. Smaller amount of staff but very friendly.

G.

Good food

L.

Excellent fresh

H.

Standard McDonald's

j.

good frozen coke..

J.

Double Mac burger 🍔🍟👌

L.

Very friendly staffs!!

S.

Good service

J.

Best in Chch

B.

It's a McDonald's

w.

I love maccas

T.

Lovely friendly staff

S.

Was yummy this time.

B.

Food ok

L.

Chicken deluxe was brilliant

P.

Good service

w.

Yummy

3.

very goodq

R.

Usual MacDonalds

M.

Just another McDonalds.

S.

Good as gold!

j.

Cheap deals on coffee

M.

Great smoothies

G.

Onto it!

D.

Cheese burgers yum yum

M.

Loved it

M.

Quick service

a.

Clean tidy

C.

Great place

M.

NiCe clean place

M.

Clean and tidy

P.

Yum

D.

Great coffee

N.

Efficient

K.

Its mc Donald's

D.

It wasn't the fastest

Z.

It was tasty

T.

Nice place

a.

Good service

J.

Great

T.

What you expect :)

S.

Standard McDonald's

D.

Slow

B.

New and clean

C.

Nice place

I.

It's McDonald's

A.

An ordinary McDonalds

C.

again with the food

Contact

Photos