Reviews of McDonald's Mercer. (Restaurant) in Hamilton (Waikato).

McDonald's Mercer

1767 Reviews

296 Comments

Restaurant

Fast food restaurant

Family restaurant

Hamburger restaurant

Mercer Country Stop, State Highway 1, Mercer 2474, New Zealand

Description

Information of McDonald's Mercer, Restaurant in Hamilton (Waikato)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of McDonald's Mercer

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of McDonald's Mercer

M. P.

Mixed results on the chips. The Angus burgers were delicious and perfect. The customer service from the girl on drive through was EPIC. Told us about options we didn't know about and even showed us on the screen what we could have.

n.

Just inside the service center at Mercer state highway 1. Next to it is a Mobile fuel station. Just a pretty average experience.

A.

Not a very tidy looking wee "food court" if you can call it that. Just a McDonald's and a cafe on the Mcd's side, more takeaways and games which didn't "seem" to be in operation though I didn't fully check them out and other eateries then the petrol station.. as you walk right around the Corner but I didn't venture further than the public toilets. Good toilets however + with ample parking outside. Disabled parking and disabled friendly entrance. Not a wide entrance, just 1 side of a 2 door entryway standing open. Toilets are very clean and the disabled toilet is super large with lots of room to manoeuvre. Standard Mcd's fare without the McCafe tack on. Friendly and competent staff, lacking in smiles but it is a rather boring place to work, so not really a complaint! Its almost like taking a step back in time to the 80's in terms of decor. Otherwise a pretty solid: Food: 4/5 Service: 4/5 Cleanliness: 5/5

m.

Nice lil break spot while traveling. Gas food and space to relax. Clean and handy.

P. K.

One of the more unusual Maccas I have been to. The location in a larger foodhall is quite unnerving, even eerie, when all the other stores are shut. The food and service are exactly what you would expect.

W.

nice half way stop on your way where your heading to,have sit down meal, clean restrooms refreshments galore refuel the gas tank, friendly country atmospere

G.

Quick drive through service and meals were all good 😊

J. H.

Not gonna lie, I walked in cause the drive thru line was huge. Really good service though. Had to give them a heads up coke was really flat (I wasn't thirsty, so didn't mind). Staff were good about it and offered another drink, girl jumped straight on the issue.

M.

Just another McDonald's in a convenient spot when I needed a feed

S. M.

Burgers were pretty much thrown at the wrapping and cheese was over halfway out the burger but after putting it all back together it was just fine. We stopped in here after spending the day in Hampton downs racetrack for an event. The place was very busy as it seems everyone else had the same Idea. The drive through was so full it had spilled onto entranceway to mall carport which made it difficult to get to car park area but once inside McDonald's the staff were working hard and we didn't have to wait too long for out food. Maybe 10min at most. I was disappointed that we weren't able to fill our own drinks though as I like mixing raspberry with coke. Overall easy fix meal went down well

V. H.

Always good. Loved my double espresso!

C. C. 卡.

Less busy as usual. Clean dining place

D. M.

The layout of this mall is rather different inside got lost trying to find the loo and jackets did buy some bacon and sauages man were they good. Only sad thing is the amount of litter scattered around outside. Come on kiwis we can do better.

S. L.

Okay but fries were stone cold. Not just warm but cold and was already entering motorway otherwise I would have taken them back.. Couldn't eat them. Burger was fine

M.

The best place to stop especially when you are travelling from South to North

P. B.

Food was excellent. Fries were nice and salty. Burgers were hot and tasty. Drink was cold and had ice. Loses a star ⭐ though because I didn't receive my Monopoly tickets. Not impressed.

B.

It's ok, when not busy, otherwise it's along wait

L. K.

Toilets were really dirty. I guess it was nearly the end of the day. I reported someone had vomited kn floor in doorway of disabled toilet and so whole area stunk. There was rubbish in toilet room and on floor. I was worried that we would get sick. This was in the food mall area.

J.

Perfect place for a break driving to Hamilton.

N. D.

We got McFlurries and they were yum but they were just over half way filled with ice cream. The size was disappointing. Otherwise, not a bad McFlurry.

M. D.

It's a great stop off place for the weary driver. Different places to eat too. McD's is always a good quick eating stop and my grandchildren always enjoy their food. The staff were efficient and also had smiles on their faces haha. The only thing I could wish they had, was a playground area like most McD's have. That's why I gave it a 4 😁.

A.

Lovely bacon always friendly staff

F.

Clean, great service, and polite staff . I like this stop it has parking, clean toilets, Not overcrowded making it a relaxing break from the drive.

E. B.

They were super friendly and the food came out quick and delicious. After a long flight it was exactly what I needed so thank you

D. P. (.

All round tasty! One of the better Mc Ds me and my partner have been too <3 burgers melted in your mouth!

B.

Never though I would say this of a mcdonalds, but fantastic service grom the duty manager on the 22nd July. Thank you.

R. P.

Awesome service even though they were busy in drive through. Full chips not half pie like some of the drive throughs maccas

A. b.

Pretty consistent for me. Others would disagree.cheese burgers are always fresh and fries always warm and crisp. Pitty McDonald's has cut back in the app deals though. I rarely go now which I guess isn't a bad thing

s.

There were only two people there right on dinner time and with patience and grace they soldiered on. Amazing staff

J. C.

The manager working today at the counter is lovely, very polite and wonderful service. And the burger was tastier than other Maccas I have eaten at.

P.

Service good, food good and place clean and tidy. Not a long wait which is great.

L. F.

Went here with my daughter in law and two young grand daughters. Place was clean staff friendly even though it was busy. Food was hot and delicious

J.

Food was tasty as always is service and food were slow some of the staff were slower

B.

Clean tidy and great service.

E. R.

We had our house robbed over the weekend and the thief used our credit card at this store. I called the owner and they were more than happy to help. They provided us with CCTV footage of the thief which we were able to pass on to the police. They also do a pretty good burger!

E.

Missed some things from our order but they sorted it out quickly and with no fuss.

D.

I'm loving it lol

C. M.

Just had a quick breakfast muffin combo on way to Hamilton. Served by the nicest crew member of Maccas for the longest time. Greeted us couple of oldies even before we could decide what to order his name is John. Good stuff

K. R.

Casual stopping by when travelling between Hamilton and auckland. Happy as. Always quick, nice service

F.

Good stop, helpful staff

K. M.

Typical McDonald's experience with relatively quick service and decent food. Free wifi available. Closest fast food option to hampton downs race track. Unfortunately the seating arrangements are rather awkward and not very clean. Bathroom is disgusting - although it is a shared bathroom within the hub of stores in this small complex so not entirely McDonald's responsibility.

C.

The best stopover from Auckland.

C.

Easy access good parking straight off the expressway less crowded than Bombay.

J.

Just drive through pick up, food was good and customer service good too.

M.

I enjoy browsing here depends on what your looking for. Very pleasant lady that serves you

I. E.

Great customer service. Food service was average considering what I had ordered. Please keep in mind that this was happening in drive-thru.

A. G.

They made a great cup of tea in our thermos cups. Nice clean new design and friendly environment. Easy to use nappy change table in unisex bathroom.

A.

Just another McDs...experience get what you expect to pay for fast service and fast food.

K. F.

Fast friendly service, helpful, there is a mobile fuel station right next door and a very good restaurant across from it ,has a cool bar ! Just off state highway one ,plenty of good parking and grass area out side if you feel the days Perfect for a Mac picnic

G. L.

A little bit disappointed with the fried items, suck as chips and chicken nuggets. They were either re-fried ones or significantly overcooked. Not bad that we may sit in the car beside the Waikato river when we had our food.

C.

Just a standard McDonald's. New Zealand McDonald's are quite expensive. You know that the food will be safe though. The soft serves are the best of all fast food joints in New Zealand. The only food I come for are the soft serves. Unfortunately the soft serves are more expensive now. Still get them every now and then.

R.

Served fast and nice...

M.

Does the job, nice staff, no playground service was good and it was nice n clean

G.

An excellent McDonald's experience, as usual the food was bland, but that seems to be what the people want, so go get it!

L.

Quality service with a smile with 100% quality meals 👏 Go Mercer McD's

D.

A compulsory stop when heading north for the ultimate bacon and eggs experience

I. N.

Absolutely amazing selection of cheese and devine flavors. Must try creamy wallnut and cumin flavors.

W.

Its a McDonalds, not bad...can be a little slow at times but food is generally ok. You are never going to be blown away by their awesomeness but you wont be unhappy either.

R.

Mall is almost deserted making this location feel a bit unwelcoming. Food and service were fine though.

P. S.

Nice little place to stop about half way between Auckland and Hamilton. Hard to do a Big Mac wrong, a few arcade and small kids ride in the area as well as a cafe (not mccafe)

H. K.

Fairly clean environment with helpful staff. Did not have any complications in my visit. One negative would be the interior design as it is very bland.

S.

Very good food for a McDonalds. Always fresh and tasty. Great customer service. Quick stop off the motorway and back on again. Def stop here for fast food.

S. Y.

It's a convenient stop for a toilet break, a bite to eat and rest before getting back on the road amongst the traffic.

K. L.

Good service some customers need to think before approaching the drive thru

F. W.

Staff were great, the food for a one off occassionally was ok. But the staff at this McDonalds took it from a 3 star to 4 star.

A.

Not much different than another McDonald's food quality wise. Got my friend's meal wrong and stood there arguing with him. They appeared pretty dismissive. Yeah, oraait...

S.

Didnt look like we could even order over the counter so had to use credit card. Food was ok, still had a discrepancy with the order, but was easily fixed.

T. C.

You know, I used to go to the Bombay McDonald's, but afterwards, turning right to get back onto the motorway is a pain in the a** The Mercer McDonald's is less crowded, has better parking, cleaner toilets and faster service!

J.

21 minutes to wait for a coffee. That's a bit too long for fast food.

M.

Just a bit forgetful on some items. Good service and very polite staff.

D.

The food was really hot and the venue a good place to stop to break our journey

R. A.

An ideal place for a pit stop in the journey. Large sitting spaces and a kids play area too. Good standard of service. Relaxing outlook.

M.

The freshly prepared hamburgers are simply YUMMY!! One of the best quarter pounder I have had in five countries...

C.

The burgers are always fresh and the staff are so polite

S.

Nice fresh hot food. Service was a bit slow considering it wasn't busy at the time

C.

Always a quick stop on the way back to Auckland. Best location 👌

P.

Fresh, burgers were a little sloped together but service was fast even though they were super busy. Would go again.

P.

Clean store, friendly counter staff, took order as kiosks both being used. I got order and outside within 3 minutes. Thanks Mercer McD's

D.

It's pretty standard fare. However, it's a convenient stop between Te Awamutu and Whangarei.

A.

The most flavorsome Macca's of anywhere I've tried. Maybe they fry with Pokeno pork fat?

L.

I found the service at this McDonald's very courteous

M.

Great service but I must say I am over mcdonalds🤪

C.

It was great the service good as well considering that the drive through was so busy.

S.

Great while travelling. Beautiful place to stop for a break

R.

Very very slow and rude service. Had to ask for order to be complete after checking bags 🙄

D.

Waiting time was little slow but overall good value

Y. L.

This McDonald's doesn't have own building, thus doesn't have individual air conditioning. Also this place does not have McCafee, so less options of your choices of food.

G.

I work at McDonald's but they're speed is extremely slow they took a very long time to just get nuggets and fries

L. W.

Quick stop... signs on counter to use self order but then u can't use vouchers bit frustrating

D.

Nice place to stop. Good food places... clean toilets

W.

Their service was on and my meal was fresh to go!

c.

Food a bit cold and missed half of order (sunday and IceCream), when I went back to ask for the rest of it they only gave me half a sunday and a icecream!

C.

Ok for my reason for visiting the loo but I must say they were very busy.

S.

Great location. Good staff, chips were hot

J.

Good food Lovely service

J.

Nice place to get your mc Donald's by the beautiful Waikato

M.

don't no how to use the touch order thing service is good plus mocha is fabulous

S. L.

My order was taken by another customer, staff was fast to fix my order again though.

s. c.

Food was average, service was great, speed could have been better

A.

Was clean. First visit to a mc donalds in NZ. Not much customer interaction. Self service.

A. K.

Can only order on the machine, ordered a Georgie Pie only to be told upon collecting some 10 mins later that no pies left

D.

Good food coffee and service at Esquires

M.

Another favourite stop, lovely place to rest and recharge, thanks

m.

Went there with family

K.

Only mc Donalds in New Zealand where you can eat fresh and HOT food.. love it.. recommending to everyone..

I.

best place to have a quick rest from travelling outside of Auckland

b.

Fast and hot food

C. S.

Not too great staff, they seem disinterested but as always the food was yummy

k.

The chicken wraps are a healthy choice and very tasty...

B.

Hot chocolate wasnt nice at all, didnt taste like chocolate let alone HOT.

M.

Great cheese. 👍 Many varieties

R.

Very clean and excellent customer service! Best stop after a long drive.

D.

Stopped here for dinner while on the road. Tasty and fresh maccas

R.

Very dirty inside, bins ovverflowing, therefore people had left everything on the tables, lot of staff, why did they not clean the food disposal bins, everyone was overflowing.

J.

Our favourite McDonald's. Food is always hot and fresh.

S.

Still needs to provide those handy towels when serving customers.

Y.

Nice stop on way to Auckland always no too crowded

J.

It's a maccas. Ain't much more to say, but maybe talk to whoever you need and get that Spotify upgraded

T.

Could do with better cleanliness. Food was as expected for McDonald but pretty dirty.

O.

This place is busy, need people to clean tables

R.

Left my drink behind, nice banter from staff

S.

Very busy, needs more staff, but the staff that where working did good, place was clean also

N.

Always a handy stop for a meal, a quick ice cream or coffee on our travels!

S.

Slow service, not so clean

D.

Nice staff ,with there covid ppe gear on cheers guys

G.

Tidy good to stop and recharge with coffee and cheese squares

g.

Extra cheese and pickles no probs..staff always cheerful ,always delivers.

M.

It's McDonald's and what you would expect. Always clean store and friendly staff.

M. P.

Love how quickly the line moves in the morning, and Mochas are the best from good ol' Maccas.

D.

Good place to stop to refresh near the end of a long trip back to Auckland.

A.

Great for a quick stop halfway to Auckland

P.

Not bad, center of a foodhall, not 24hours drive thru tho

A.

Great for Coffee and bacon buttys!

M.

Great staff, fast food. What else do you want?

M.

quick service, tasty food

T.

Great place to relax on the way to Hamilton and great service 👍

R.

Floors and tables dirty and it seems staff not that friendly

L.

Very good customer service.

D.

Excellent Have always been excellent The service you to the 10s

G.

You know what to expect - good hot & tasty food.

C.

Nice tidy and friendly staff

L.

Good service I went through the drive through

L.

Love how convenient it is when journeying long distance through the waikato express way

M.

Great location, saved my bladder on more than one occasion.

H.

It's a McDonald's... what you see is what you get. Waited a little longer than the 30 odd seconds the founders used to strive too.

N.

Nice store good service like the Angus burger

T.

It's a franchise, you know what you're getting

M.

Great drive thru and awesome service

E.

Nice,quick stop on way home to Orewa.

C.

Great service food was above average for maccas

t.

👍

G.

Excellent customer service and really clean

I.

This is a great rest stop

J.

Like every other big Mcdonald. Clean. Fast food. Central.

H.

Great place to stop for a coffee

R.

very impressed with the food and service!

R.

Great stop off Food great

J.

Good coffee. Lovely and hot

m.

Great lettuce wrap, double cheese burger

胡.

Good place to stay during mid of your trip.

M.

Very good

N.

Short staffed filthy tables.

A.

Would benefit from more self service terminals

D.

Good place of having a feed in the middle of nowhere

L.

Good place to stop when driving to Auckland

R.

Just the same as every other macca. Good service.

P.

It's a McDonald standard store great location midway Auckland and Hamilton

D.

Usual McDonald high standards

S.

Really fast and efficient service

D.

Xmas McDonald Mercer packed with people que up for lunch

G.

Great for a quick stop on the way out of Auckland.

J.

Fast service considering being in Level 2 👌

C.

Consistent food and service.

N.

Easy place to grab a coffee when driving to Hamilton

M.

OK fast food on the go.

C.

It's McDonald's, what else can you say.

M.

Best spot when you have been in waikaretu

A.

Very nice

s.

Very fast service. Loved the place

K.

Food was fine for a quick food stop.

G.

Always good to stop here on the way to Auckland.

D.

Nice 'smooth' Hugh coffee with soy

h.

They make very nice coffee

C.

.Ok quick service

D.

Great food and fast service.

S.

A great stop out of the city traffic

D.

Standard mc ds. Great customer service

S.

Good place for food stop, when heading north.

M.

Exactly what you expect. Create your own from the touchscreen.

A.

No air con here but was ok

R.

Very nice good 😊 thanks

S.

Bacon is great but coffee .... So so.

W.

A nice and relaxing stop to recharge yourself

R.

Not get what we want every time

M.

Clean establishment, nice place to eat

M.

Floor very dirty,food and dead insects on the floor.food slightly underwelming

B.

Too much time for drive through

S.

A dated site and not as clean as would be expected from Mcdonalds.

A.

The staff are very average here

M.

Great stop off when you are travelling

A.

Food not very warm

J.

Bit untid. Don't recommend the bathrooms

G.

Good place to stop parking great

A.

good place to stop onroute to auckland

B.

Good pit stop motorway

Z.

Great service friendly staff.

S.

Nice place, good food

M.

Cool.

A.

Awesome Complex

F.

Normal mc Donald's. Has self server now

Y.

Good store with resting area

S.

Very slow service

B.

Excellent service from friendly staff

A.

Quick stop for a quick bite

R.

It's MacDonald's what more do you need to know

C.

pretty good service etc

C.

Just like any other McDonald's

D.

Good service nice staff

N.

Awesome place to stop for a feed

A.

Good food

C.

Great range of service and shops

J.

Seems to improve each time we visit

S.

Consistent quality and friendly service

S.

Never gets the orders right.

N.

I hate it, but I always come back

G.

Nice service and coffee

A.

Perfect stop on the way to Auckland and back

Q.

Ok for meal we received

P.

Same as all the other McDonald's anywhere in the world

B.

Clean uncluttered quick servuce3

A.

Exactly what you expect from McDonalds

M.

Very hot on there.

L.

Very quick service 👍

D.

Pretty average food tbh

M.

Great service.

M.

Just another McDs

K.

Just the usual! Service average

z.

We liked it

D.

Ok. Tidy.

K.

Nice and clean.

h.

Love it

R.

Not the best but was OK

R.

Very good

R.

It's a mcdonalds

E.

Nice coffee!

C.

Best Mackers in Mercer!

W.

Friendly , relaxed place .

S.

Fast service)

T.

Just what we needed

M.

Top notch

N.

Bacon mmmm

J.

Can do better

P.

Quick an easy to access

M.

Clean and fast service

I.

Small and often not the cleanest

S.

Loved it

S.

Usual fast food

J.

The standard McDonald's experience

t.

Was fast service

D.

A good stop for a snack

D.

Good service thanks

s.

A feed

C.

Great place

E.

Sgood

P.

Same same but different

D.

It's ok 😂😂

I.

Nice clean diner

C.

Chur bro

P.

Pleasant service.

H.

Good.

L.

Tidy, friendly, quiet

B.

Is a maccas

F.

Good service

R.

Nice

e.

Taumarunui one is good

J.

Service was fast

G.

Fresh is good

T.

Kip

R.

Great stop off point

S.

Great food

M.

Good food.

A.

Parked nearby

K.

Could do with a makeover

L.

Always consistant

l.

I was hungry

J.

Easy & quick

L.

Ok

S.

Mean breakfasts

A.

Food

K.

Drive through 😀

A.

Ok

Z.

Seen mad mike

J.

Great service

R.

Awesome

D.

Quick service

A.

Good service

Contact

Photos