Reviews of McDonald's. (Restaurant) in Hamilton (Waikato).

McDonald's

0 Reviews

266 Comments

Restaurant

Fast food restaurant

Cnr Te Rapa & Pukete Rds, 3200, New Zealand

Description

Information of McDonald's, Restaurant in Hamilton (Waikato)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

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Open hours of McDonald's

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of McDonald's

D.

Could be better. Burger tasted fresh (well as fresh as a Maccas burger could get). Asked for a large Sundae, got a small. And when I told the guy. All he said was, "well you paid for a small..." I said "well I asked for a large, so can I please have my large, I'll pay the difference." Got it with no extra charge. So that was good. Thank you

B.

It's McDonald's, it's the same everywhere. But this is cleaner and roomier than most. Packed today with Saturday shopping but still found a table for a cup of tea and some work.

E.

Fix your frozen machine. After work I order 2 large frozen one blue and one lime. Monday 2 Friday. It's my drink session on the way home.

V.

Great food, nice, quick and easy. Friendly customer service.

W.

Great drive thru service, staff are lovely here.

D.

Great McDonald's unlike some I always have fast service and so far never a wrong order from this one

A.

Fast and very productive all the while maintaining that McDonald's quality even during peak business. I'm definitely lovin it!

C.

The staff working on this current shift were amazing! The best frozen coke in New Zealand but maybe the world to be honest. I really mean it! Seriously good.. so fluffy. Me and my friends ordered a whole new one because it was so good. So good!!!

N.

Lovely staff who were quick and efficient. Whole place was clean and seating allows distancing.

J.

Good service, get orders wrong on occasion but they are super busy most of the time so this is understandable.

D.

Got what's expected at McDonald's. Was quiet so service was fast and efficient

G.

Staff friendly enough, could do more regular cleaning and ice cream or frozen drink machines always seem broken

N.

Cool manager looked after me when my bike tire poped

K.

Got massive Mcmuffin for breakfast however found a large amount of egg shell in my egg which was not great, hash brown was cold

K.

Food was prepared quickly and tasted great. Cleanliness of the store was a bit poor. No one cleaning tables at all between customers. I was working there for 2 hours and saw no one cleaning at all. Where I sat there was spilled drink and sauce which was dried on and very sticky, so not fresh at all. Drive thru available. Not a huge amount of parking, although 4 disabled parks. Toilets were ok. A busy site. Power points and USB points available at a high bench. Not the best for working at though.

D.

Wow my friend an I had McDonald's last Saturday out on Te Rapa Hamilton, it was yummy. Burger was big, chips fresh an hot... I wanted to guts them down my neck but I ate them slowly lol. And a cool large drink, filled us both up. Nice lunch loved it

n.

Fast service,friendly & helpful staff. Clean restaurant & ablutions.

N.

Food was hot and as ordered, but disappointed that milkshake machine was 'out of order' again.

F.

Good service nice friendly and polite quick food hor and tasty

D.

Great food and experience. 100% recommended.

J.

Great place to take kids for a snack and ice cream

P.

Excellent McDonald’s always clean and the staff are usually pretty friendly

R.

@Mcdonaldsterapa food ordered and ready in 4mins, great customer service and everything accounted for. Would like to add I'm one of those ones that ask for ketchup, sweet and sour, napkins and no pickles in the cheeseburgers everytime, they got it all 🙌🙌🙌 I ordered on a Friday night in peak hour traffic and they were packed, my fave maccas in hamz x

B.

It's okay some user error but I didn't feel the drive through was as easy to join from Pukete side as I would thought but is quick and easy getting served

A.

McDonald's is McDonald's. You know what you're getting. Stopped me from starving, but that's about it

M.

Customer Service needs to be better.. Food was warm, my bacon tasted like rubber with a watered down hot chocolate, my pancakes were nice, but I Wouldn't consider going back there for breakfast..

S.

It's good but it is fast food

T.

Very slow service

A.

None of the Mc Donald's in Hamilton do steam buns which is a bit of let down, but the service always seems to be friendly.

C.

The lady on the speaker was very rude, wen i came to it she said move along, i said oh dont i order hea, she jus kept saying move along, i had neva been hea so was confused. If u didnt want that speaker used put a bloody sign on it. Anyways my iced peach tea was lovely 😁

J.

Best fukn Donalds out there lads 10/10

M.

Very noisy. Staff having to speak very loudly to communicate with each other. Not a nice experience.

H.

Cheerful, pleasant nd vigilant with health nd safety precautions!!

R.

Wicked management and staff. The new face lift has gone well, both in side and out side. I helped the remodeling and building of it supper happy

N.

They were closing at 10.30pm due to Xmas. We got there at around then without realizing the closing time but they still let us in which was nice! They were friendly with the service even though you could tell they've had a hard day. Props to the crew for doing a great job 👌👌👌

C.

Went through the Drive through. Always check your order! Didn't find out until we got home that the chicken Mcnugget Happy meal was without the main item, yep, the mcnuggets. Too hoha to go back.

T.

Service is hit and miss, more than omce they missed my order completely. On another occasion i asked if they could wipe the table as it was sticky with spilt coke, it never happened and i had to eat on it still. Lastly on an occasion the bills and tops were so full i had nowhere to put my rubbish. I emailed on each occasion and got a free $1frozen coke for the inconvenience. Just do the drive thru

K.

We stop in here after school almost daily, when it's hot, for either an ice cream or frozen drink. On Karate days we buy dinner, happy meals. The reason for 3 stars is that my daughter likes to get the hotcake happy meal but doesn't like hashbrowns. It always depends who is on if we can change it to fries. Although I have asked if the reason it can't be changed on the till screen is because it wasn't updated when breakfast crossed over to all day I never get an answer and instead I get attitude as if I'm asking for their first born lol. Also we pretty much have to do a song and dance to get their attention when using front counter as there isn't an option to add a flake to a soft serve, or maybe I'm just blind. Service here depends on who's on but usually a friendly crew

S.

Great hot food. Best service in a long time. I'd rather drive out here than go to greenwood street . Avoid greenwood st like covid 19

J.

Poor buggers 2 weeks now and they are still battling without another coke machine meaning they have to fill cups where we do to make orders for drive through...Place needs a tidy up but because there isn't time to do that with all busy mucking around filling up bloody drive through cups...Bins are full floors need attention windows need a proper wash and not just a damp cloth, toilets need a professional cleaner...PLACE NEEDS A TIDY UP AND YOU NEED MORE STAFF ON TO DO IT...How about closing down for an hour every day to clean up.

K.

I didn't receive a burger a quarter pounder from drive thru at terapa and tried to sort it at my closet McDonald's

S.

Open 24 Hours :) love the outside view .

P.

The Almighty Texan burger/meal at $15 was was overpriced, and not very good. In fact this burger was just an oversized mcmuffin with a tangy sauce. Very disappointing indeed. The banana shake and fries were included, and tasted ok.

A.

Good service friendly staff

M.

We are very impressed with this store. Every fast food worker needs to be trained here. Management should be proud of their team.

M.

Texan Burger 🍔 = the Best 👍🏻

L.

this place was very gross, i wont lie because i am honest in my reviews, rubbish scattered all over the floor, juice & sauce slightly smeared on the tables, huddles of chips on chairs, someone elses old meal still left dumped on.a table, it was so grubby i found it hard to find a tidy table to sit at, i found one i had to clean & then sit down at to eat. This was disgusting i will admit but they very desperately need more workers there so they can afford to have the place tidy consistently, even with the sloppy ppl making messes, if anyone or anybody you know is looking for an easy, goodish job then this is it, recommend it to people maybe so people in the future dont have to deal with this kinda thing too. ❤️

j.

Excellent service and staff.. Thank you so much

L.

Sometimes service is a little slow when your the only one around, and had a few times where it wasn't busy but the inside of the store was a mess. But the foods good, the people are always polite.

A.

Great customer service.

C.

Mediocre service food was cold

J.

There's always a time and a place for good old maccas. Still the most consistent of all the takeaways, you know what you're going to get. There are some healthyish swap out options for the happy meal too, but you have to know what to ask for. Have a look at the first menu board in the drive through, or look up online before you go. You can even swap the plastic toy for a book!

S.

Good coffee although my initial cup had been hijacked by someone else, I was given my missing coffee and a stamped out loyalty card(free coffee) for the inconvenience. Good facility, friendly, professional staff.

A.

Jus mac's

N.

A bit slow and they always ignore you at the customer service checkout area, good food when they have it available

J.

Really small McDonald's. That's their only issue. But the service there is great

l.

Sometimes there's a wait for your drive through order. Instore is clean-ish

T.

Yep! That's my go too place when a snack is in the mix! The family fav!

K.

It was macdonalds, busy, busy, busy. Good customer service. It's a number u get & the orders are displayed from start to finish.systems a bit smoother & faster.

K.

Has food, but instore service is really slow. Try the drive thru.

T.

Fantastic customer service from Josh whom this young man we labeled Michael made our night with his charm and wit and we are still laughing ....Go team Josh

N.

Big mac Combo abit messy but yummy all the same, good service

s.

Visited for breakfast - was busy in store but not unreasonably busy. It took quite some time to get our order. McCafe coffees were not that great.

B.

used to be a very reasonable price, and good for kids place. but now it cost us 2 adults plus 2 kids over $40, and that is not enough!! ww might have to find somewhere else now.

B.

Great customer's service and food wasn't too bad.

M.

Not always great but still eatable and tolerable.

c.

Not much of an ambience. Bit grubby and slow service.

D.

Fillet o fish was actually fresh and the burger buns were nice and soft

A.

They always make me repeat my order even though I'm very clear and talk slowly.

M.

Unimpressed with staff attitude and lack of friendliness. Food dripping with oil and just slapped together. Not even wrapped properly.

G.

A small restaurant seating area. Looks like drive thru is their main thing. Service is quick. I had a few occasions where service inside was quicker than drive thru

V.

Quick delivery and friendly staff. Drive thru is bit cramped with walk way in front of exit. A bit of change will make the movement fast.

D.

Excellent and quick service there again today, much appreciated

K.

Very quick service, order waitg on side board b4 i even got there👏

M.

Awesome customer service, and very satisfying according to my son's. Keep up the good work guys 👍.

J.

The servicing was a bit poor, otherwise was all good

T.

My kids favourite place to eat, myself dont like the mcflurry m&m dessert to many m&ms in it and I like the kiwi burger beetroot and egg in it thats why

J.

Nice small restaurant but I wish the barrister at McCafe would smile and put a bit of energy into her work as I mainly drink coffee at McDonalds is important to me the customer.

M.

Great food good service

A.

If you can get a person to take your order they are good... Drop the order board system and it will be better...

J.

Night time can be a bit hectic but on the whole pretty algoods.

V.

MacDonalds is just what you 'need' sometimes and this was after working most of the day and then called out at night - no food and not much to drink - Thankyou MacDonalds for being Open all night

T.

Pretty good looking maccas, food was okay, freshly cooked unlike some Auckland maccas. Yes I'm looking at you new Lynn

P.

Friendly staff. Fresh food. Always pleasant. But not always Clean inside

A.

Service is always fast, friendly and good. It is clean and tidy and the staff are very professional.

t.

Need to change oil more frequently. Burgers becoming smaller And smaller and price is going up. Menu range is too limited, no vegetarian that is interesting

T.

I always get my food fast when i go to this maccas. Its always fresh too

e.

Service was so so very busy. Was hard to hear the orders.

H.

My daughter an son loves what mc d has to offer as for me just tag along to them happy

C.

McDonalds is McDonalds. Its the same every where. But the food was good and the eating area and toilets were clean. Staff were lovely.

J.

(Always double checks orders)

C.

Its mcdonalds you get what u get Friendly staff when they got to the counter plus a good thing was they were the only place open on Christmas day when we needed a feed

B.

Definitely recommend going here, decent selections for good prices

D.

Good service food and hot chocolate was warm on a couple of occasions

J.

Had a long wait, and order was wrong. Pleasant staff though who helped without any awkwardness.

S.

It was just for coffee... But was good late at night

R.

Good experience, food came quickly and effefficiently (particularly with the digital order system). What else can I say it's McDonald's.

o.

received 4 napkins on drive through for 4 burger meals. however burger was made fresh.

X.

Orded 3 Icecreams took 8 minutes otherwise good

C.

Awesome staff and Food is always good 😊♥️ I love the new chocolate pies they are Amazing!

W.

Good food service, good temp, fast and efficient

R.

Extremely dissapointed that more and more mc donalds are not doing steamed buns

N.

Love a big mac! My go too, if I want some yummy and fast.

S.

I like this McDonald's. Friendly staff & generally clean & tidy. No bad bathroom experiences

K.

Food is good. Self service machine were not working however staff and lovely.

L.

Know my favourite quick snack, not disappointed and reliable service.

P.

Coffee Clu The Base always offers a good meal at a reasonable cost

R.

Its maccas so yea good food

J.

Excellent service, parking can be full though, but very good mcdonalds :)

N.

Great,easy access off expressway, convenient 👍 friendly welcome service

M.

Great food as always as long as they remember what I actually wanted

N.

Fast service, polite staff. I always go drive through. Good burgers

B.

Was a great morning meal, I went in just after 6am and it was ready in 5 minutes.

D.

Well it's Mc Donalds so it deserve a good rating, Because well junk food xD 5/5 would spend money again.

T.

Typical mcds. Coffee is good though so well worth a quick drive through to get your caffeine hit

J.

Love coming here and getting hot food and my mocha every morning excellent staff friendly

j.

Can't go wrong with McDonald's

M.

Always great to come to this McDonalds, never ever had an issue ever

R.

Food was hot and fresh, but didnt get the order 100%

M.

Never looks like the photos of product

S.

Friendly staff. Haven't forgotten any of my order like your typical maccas

j.

Nice and fast fill the tummy

N.

There Big Mac's & quarter pounder meal's Beautiful just love them both

A.

24 hours and fresh every time, a great later night stop on the way back from Sky City casino

K.

Nice and quick jus got short changed $10 went back and got it no hassles

R.

wasn't dissapointed but would re- visit this restaurant again before writing the feedback..

M.

Small restaurant so very crowded when busy. Service was good.

S.

Fast service, polite staff. I always go drive through. Good coffee!

M.

McDonald’s is the best restaurant in the world

D.

Coffee was terrible and they must have been running out of sauce for the breakfast burgers

J.

It's the same old Mc Donald's clean and tidy average food and staff that force smiles on their faces

i.

Great feed snd good coffee

G.

My favourite place when I need/Have earned a special Treat!..... especially a coffee from McAfee! 😎😋

K.

Mean service even though they were too busy🍟🍔

S.

Good food fast service

S.

Only used drive thru but very good and fast service

K.

Quick service, just the same as other McD's nothing special about this one!!

C.

I have reviewed so many McDonald's I don't know which 1 I'm reviewing anymore

T.

Great service and yum food

T.

Very good customer service. Enjoyed

T.

Always good for TopUp food

N.

Great food. Helpful staff.

C.

Sometimes got an order wrong, but we got an extra burger in our last one!

S.

Very slow service

N.

Quick and easy. 🙂 A little bit difficult getting in and out of, but manageable, with a little patience. 🙂🙂

f.

This place is my favorite place.the food, people and their hospitality is amazing

E.

Best McDonalds in Hamilton. Burgers always hit and not over cooked.

N.

No matter where you go a big Mac should always taste the same.

L.

Fast and tasty. Best french fries ever 🙂

C.

Fast

D.

Always healthy choices for a a quick snack

D.

Quick lunch. Quick service. Clean and tidy and staff were smiling

T.

Friendly helpful staff. Very busy for a small McD's

T.

Drive through, always out of orders you want and never any tissues in your order

P.

Great service considering the amount of cars I the drive thru

F.

Dont visit this place at night via drive thru... be waiting forever.

K.

Speedy service which was all with a friendly smile and greeting on the way to drop kids at school.

H.

This is your typical McDonald. The place was relatively clean and tidy.

R.

Thank you for the fastest service in a while for me.

t.

Great to go eat while out n bout

S.

Friendly staff on the drive through taking the orders.

G.

Good ,quick, friendly service, one of the better McDs in Hamilton

M.

😍

A.

Chips were cold. The dining area was cold.

S.

Nice clean McD's. Not a lot of parking, but a great drive through.

R.

Nope !!!! Word of advice ..... Check your order x3 before you leave drive through !!

M.

Fast, Friendly Service

A.

Easy to get in and out. Not a long wait. Polite service.

S.

Love the self order screens, Te Rapa Mcds getting makeover

S.

It wasn't clean or looked unclean for 4 days straight

H.

Fast friendly correct order.

C.

Awesome staff! Great place for a midnight snack.

K.

Get the order right most of the time. Reasonable wait time.

W.

Best place to go on a hot summer's day for their $1 slushies

K.

Staff were bit slack and standing arounds talking was more important

L.

Friendly, check shelf pricings cause like today the product on shelf did not match the price as said printed tag displayed, same product but not the price.

H.

Easy food when you want a quick anz k

J.

Excellent service through the drive thru

m.

Great for coffee before work ideal location.

T.

9/10 times ur order will be wrong

M.

It's maccas. Always good.

R.

Worked very well under alert levels

S.

Needs to be cleaned more often

B.

Staff could be a bit happier and maybe smile

L.

Great visit, staff are very friendly and polite

S.

Good service for the times I have been here.

B.

Coffee was really good

H.

Lovely Maori customer service and cold drinks

j.

Busy but clean

W.

Forgot a vital element in a very famous mic Donald's burger.

J.

The service is quick. Food is dry

L.

Presentation of food is poor,

D.

Good coffee but not keen about the food

D.

I love the fries and triple cheese burgers

R.

Very cosy warm and tidy thanks was quiet as well

H.

Super quick and good service.

E.

Kiwiburger 'that's our tucker' is mediocre.

n.

Well done especially since they were so busy

K.

Good for a quick bite

Q.

The one dollar frozen cokes are great

N.

Fantastic customer service...

G.

It was fine. It's what you would expect from a macds.

D.

Small restaurant, no play area but friendly staff and good service 😊

G.

Was good service and fast

A.

Good service, good food

L.

It's McDonald's so every place the same

E.

Yummy nice food is always nice yeah

A.

Busy place

K.

Tasty quick food, fast service, clean restaurants.

j.

Good friendly service very clean and tidy place

z.

Very good drive through service

R.

Great venue. Fantastic atmosphere, good fun

j.

Busy as but got my order in only a few minutes...bonus!

H.

Food was not hot

J.

Always spot on.

S.

very good

S.

Great customer service from Marie and her manager.

R.

Fast and friendly love the app deals too

T.

Rototuna McDs. Good standard McDs Service and nice coffee

M.

Mac Donald's consistent world wide

M.

The parking here is terrible, keep driving if you value your sanity.

K.

Got my order slightly wrong but fixed it promptly

A.

I like kiwi burger! Yummy 😊

D.

Fast fast food. Top service and hygiene

N.

There's a really cute girl that works there

V.

Had hash browns, felt dirty afterwards. Always sucked in :(

V.

Good but no vegetarian option...

M.

Awsome experience thankyou

M.

One of the better McDonalds around

C.

Hot food, quick service, clean restroom

K.

Great coffee as always!!!!

d.

Great food good deal

P.

Top sercice at Te Tapa store

L.

They serve average fast food....

G.

As far as Maccas goes, probably the best

w.

Clean tables good cus servc.

M.

Very quick service & yummy coffee

D.

Great staff always helpful

S.

Staff wasn't too friendly but the coffee was great!

D.

It's fast food. What more is there to say

E.

Fast servjce. I wás really hungry!!!

P.

Small and usually really busy. Typical Maccas otherwise.

G.

good service friendly staff premises a little tired

M.

Good customer service

D.

limited seating area . but good for takeaways

S.

Burger pretty average. Ill stick to BK.

M.

terrible $1 hot chocolate

K.

Fast service but food cold

A.

Good old satisfaction of a midnight craving

D.

Easy consistent food and service

B.

Bit messy, but food was fine

R.

Stuffed up our order as the machine stopped working

a.

Great 👍

P.

Ok if you like it spose

G.

Good all Mr D, a sure hunger busta

s.

Ok, not much seating space , friendly service.

P.

Average food, average prices

J.

Staff not very friendly here from my experience

N.

Burger Heaven.

T.

Standard mc ds. Fast service.

G.

Standard Mac Donald’s, you know what you going to get.

R.

Gets orders wrong on the regular

I.

Good little mcd's with fast service

L.

Lovely service with a beautiful smile

C.

Always the best coffee

D.

Good place to stop in and get breakfast on the go

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